Warehouse Operations Manager

Job Description

SAUC - JOB RESPONSIBILITIES - Warehouse Operations Manager Job Summary The Warehouse Operations Manager will oversee all aspects of daily warehouse activities, including inventory control, inbound/outbound logistics, order fulfillment, staffing, safety, and process optimization. This role requires a strategic mindset, hands-on leadership, and a passion for operational efficiency. JOB Responsibilities Data Maintenance and Reporting: Maintain accurate records of all warehouse activities, including goods received, stored, and shipped in Zoho and excel. Generate regular reports on warehouse performance, including inventory levels (accurate stock maintenance) and productivity. Coordinate with the sales team to ensure timely and accurate delivery of products to customers. And give accurate delivery date to the sales team after planning internally with Logistic coordinator and Inventory Analyst. Ensure accurate inventory records through regular stock counts and regular audits to be done for accurate stock maintenance. Regular updates to be maintained in an excel sheet with sign and stamp for the materials which are short and only then send it to the purchase team. You shall be responsible to overlook all the tasks performed by Dispatch and Logistics Coordinator and Inventory Analyst. So you will be one point connection for all the other two departments. Lead and manage all warehouse operations ensuring smooth, accurate, and timely flow of materials and goods. Oversee receiving, picking, packing, shipping, and returns processes. Manage inventory control systems to ensure accuracy and minimize shrinkage or stock discrepancies. Implement and monitor KPIs to track warehouse performance and continuously improve workflows. Coordinate with procurement, logistics, and sales teams to align supply chain activities. Operations Management: Have to plan and coordinate inbound and outbound logistics operations, including shipping, transportation, and storage. Need to manage the maintenance and repair of warehouse equipment and facilities and report it to your senior in case. Ensure that products are properly labeled and stored according to company standards. Maintain accurate inventory records and perform regular stock checks and keep every order detail updated in Zoho. Need to compare the Zoho Sales Order with the final invoice made at the time of delivery and maintain a separate excel sheet of the short material which is not sent in the order and report it to the designated sales person. Maintain a record sheet of all the labors and send it to the HR during month for the salary verification. Recruit, train, and manage warehouse staff; promote a culture of safety, accountability, and continuous improvement. Maintain warehouse layout and equipment to support scalable growth and operational agility. Have to plan for future capacity and resource needs, optimizing space utilization and productivity. Leverage warehouse management systems (WMS) and technology tools for data-driven decision-making. Order Fulfillment: Oversee the picking, packing, and shipping of orders to ensure accuracy and timeliness. Coordinate with the logistics team to schedule and track shipments and update the delivery date to the sales team. The Warehouse Manager needs to generate Purchase Order in case of short material in Zoho. Even the hardware team will be getting approval from Warehouse Operations Executive for every local purchase. Understand the requirements of clients from the sales team in case of any special attention are needed. Ensure that all orders are processed according to customer requirements and company policies. Email to the clients after the dispatch including all the shipping bills and will be responsible to get it signed from the end client and get approval whether they have received all the material sent. Emails needs to be done to the clients once the dispatch is done with and work closely with the warehouse team to assign daily tasks and ensure productivity. Provide training and guidance to warehouse staff as needed. Continuously need to take proper update taken from Purchase team. Qualifications: · MBA in Supply Chain Management, Logistics, Business, or a related field (or equivalent experience). · Proven knowledge of warehouse procedures, inventory systems, and WMS software (e.g., ZOHO ) · 2+ years of experience in warehouse operations, including 1+ year in a leadership or managerial role. · Strong leadership, communication, and problem-solving skills. · Comfortable working in a fast-paced, adaptive environment. Show more Show less