Warehouse Operations Executive

Job Description

Company Description SAKU offers a premium shopping experience in retail apparel, available through our offline retail stores or online store. We strive to provide high-quality products and exceptional service, ensuring a seamless shopping experience for our customers. Role Description This is a full-time, on-site role for a Warehouse Operations Executive located in Gurugram. Job Location: Sector 37, Gurugram Working: 6 Days a week The day-to-day responsibilities and tasks include: Finished Goods warehouse Management Receiving and updating inventory to master Finished Goods warehouse Assembling and Dispatching goods to offline store Ensuring accurate inventory control, by scanning all goods before receiving or dispatches Order Processing & Packaging: Daily processing and packaging of customer orders from e-commerce platforms (Website, Myntra, Nykaa etc.). Ensure all orders are packed according to brand standards (folding, tagging, labeling, and quality check). Dispatch Management: Generate invoices and shipping labels via Unicommerce / Logic ERP Schedule pickups with logistics partners (DTDC, Blue Dart, Delhivery etc.). Coordinate with staff for timely and accurate dispatch. RTO & Returns Handling: Manage Return to Origin (RTO) cases and initiate reshipment or inventory reconciliation. Maintain logs of returned items and communicate with customer support team for resolutions. Inventory Coordination: Track stock movement for incoming and outgoing shipments. Update inventory records in Unicommerce / Logic ERP and other platforms as per actual dispatch. Reports & Documentation: Maintain dispatch reports, daily shipment logs, and courier reconciliation records. Coordinate with accounts and customer service for invoicing and delivery status. Team Coordination: Work under the supervision of the E-commerce Executive and report to the HOD . Coordinate with merchandising, warehouse, and courier teams to ensure smooth operations. Qualifications 2-3 years of experience in E-commerce warehouse operations Experience in Logic ERP and Unicommerce Experience in Packing and Inventory Control Strong Communication and Customer Service skills Excellent organizational and multitasking abilities Ability to work independently and as part of a team Proximity to office location in Gurugram is preferred Graduate in any field Show more Show less