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5.0 - 10.0 years
2 - 3 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer- centric strategies and team leadership. Key Responsibilitie s Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the company policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement Bachelor Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills |effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.
Posted 1 month ago
2.0 - 7.0 years
2 - 3 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Role Summary The Style Associate represents the face of the brand, delivering exceptional customer experiences, assisting in driving sales, and ensuring smooth store operations through customer focus, sales expertise, flexibility, and teamwork. Key Responsibilitie s Customer Focus Understand customer needs and preferences to recommend suitable jewelry pieces. Address customer queries effectively and escalate complex issues when required. Sales Mastery Demonstrate knowledge of product categories, including features, benefits, and competitive positioning. Communicate product value effectively to customers. Support the store in achieving store targets. Stay updated with the latest collections, and promotions. Flexibility and Change Management Adapt to varying shift timings and store requirements. Be open to transfers within the cluster area as per business needs. Exhibit punctuality and readiness to take on additional responsibilities when needed. Store Operations Excellence Assist the Senior style associate in processing store deliveries, online order processing, and packaging. Assist in stock replenishment and visual merchandising. Ensure the store looks presentable, inviting, and adheres to cleanliness standards. Support theft prevention by maintaining vigilance and following protocols. Follow all company policies, work processes and store standard operating procedures (SOPs). Collaboration Collaborate with team members to ensure smooth store operations. Work as a cohesive team player, contributing to group success. Decision-Making and Sensitivity Display sensibility and sensitivity when addressing customer concerns. Use sound judgment in handling challenging situations while maintaining brand standards. Candidate Requirement Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail. Must be above 18 years of age and below 28 years of age Good communication and interpersonal skills Ability to learn quickly Positive and enthusiastic attitude Excellent presentation and grooming standards Flexibility and adaptability to work varied shifts (including weekends and evenings)
Posted 1 month ago
5.0 - 10.0 years
5 - 6 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer- centric strategies and team leadership. Key Responsibilitie s Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the company policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement Bachelor Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills |effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising,
Posted 1 month ago
2.0 - 7.0 years
2 - 3 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Customer Focus Understand customer needs and preferences to recommend suitable jewelry pieces. Address customer queries effectively and escalate complex issues when required. Sales Mastery Demonstrate knowledge of product categories, including features, benefits, and competitive positioning. Communicate product value effectively to customers. Support the store in achieving store targets. Stay updated with the latest collections, and promotions. Flexibility and Change Management Adapt to varying shift timings and store requirements. Be open to transfers within the cluster area as per business needs. Exhibit punctuality and readiness to take on additional responsibilities when needed. Store Operations Excellence Assist the Senior style associate in processing store deliveries, online order processing, and packaging. Assist in stock replenishment and visual merchandising. Ensure the store looks presentable, inviting, and adheres to cleanliness standards. Support theft prevention by maintaining vigilance and following protocols. Follow all company policies, work processes and store standard operating procedures (SOPs). Collaboration Collaborate with team members to ensure smooth store operations. Work as a cohesive team player, contributing to group success. Decision-Making and Sensitivity Display sensibility and sensitivity when addressing customer concerns. Use sound judgment in handling challenging situations while maintaining brand standards. Candidate Requirement Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail. Must be above 18 years of age and below 28 years of age Good communication and interpersonal skills Ability to learn quickly Positive and enthusiastic attitude Excellent presentation and grooming standards Flexibility and adaptability to work varied shifts (including weekends and evenings)
Posted 1 month ago
5.0 - 10.0 years
5 - 6 Lacs
Hosur
Work from Office
The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer- centric strategies and team leadership- Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty- Exhibit emotional intelligence to build trust and rapport with customers- Handle customer queries, concerns, and feedback with professionalism and empathy- Ensure all employees adhere to the companypolicies and guidelines, fostering a customer-centric culture- Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets- Leverage data insights to optimize inventory and identify growth opportunities- Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays- Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability- Manage team dynamics, resolve conflicts, and foster a collaborative work environment- Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback- Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing- Change Management Adapt to new business strategies and implement changes effectively within the store environment- Encourage flexibility among team members to embrace new processes and technologies- Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction- Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements- Allocate resources efficiently to optimize staff productivity and store performance- Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention- Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards- Maintain outstanding store condition- Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists- Candidate Requirement BachelorDegree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people- Expert in Microsoft office- Demonstrated success in achieving sales targets and exceeding customer expectations- Exceptional customer service orientation with a strong focus on customer satisfaction- Ability to effectively manage multiple priorities and ensure smooth and efficient store operations- Strong team leadership skills to lead and inspire a team- Excellent communication and interpersonal skills for effective team interaction and conflict resolution- Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions- Proficiency in store operations, including visual merchandising, stock management- Understanding of inventory management and loss prevention-
Posted 1 month ago
2.0 - 7.0 years
2 - 3 Lacs
Bengaluru
Work from Office
The Style Associate represents the face of the brand, delivering exceptional customer experiences, assisting in driving sales, and ensuring smooth store operations through customer focus, sales expertise, flexibility, and teamwork- Key Responsibilities Customer Focus Understand customer needs and preferences to recommend suitable jewelry pieces- Address customer queries effectively and escalate complex issues when required- Sales Mastery Demonstrate knowledge of product categories, including features, benefits, and competitive positioning- Communicate product value effectively to customers- Support the store in achieving store targets - Stay updated with the latest collections, and promotions - Flexibility and Change Management Adapt to varying shift timings and store requirements- Be open to transfers within the cluster area as per business needs- Exhibit punctuality and readiness to take on additional responsibilities when needed- Store Operations Excellence Assist the Senior style associate in processing store deliveries, online order processing, and packaging- Assist in stock replenishment and visual merchandising- Ensure the store looks presentable, inviting, and adheres to cleanliness standards- Support theft prevention by maintaining vigilance and following protocols- Follow all company policies, work processes and store standard operating procedures (SOPs)- Collaboration Collaborate with team members to ensure smooth store operations- Work as a cohesive team player, contributing to group success- Decision-Making and Sensitivity Display sensibility and sensitivity when addressing customer concerns- Use sound judgment in handling challenging situations while maintaining brand standards- Candidate Requirement Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail- Must be above 18 years of age and below 28 years of age Good communication and interpersonal skills Ability to learn quickly Positive and enthusiastic attitude Excellent presentation and grooming standards Flexibility and adaptability to work varied shifts (including weekends and evenings)
Posted 1 month ago
5.0 - 10.0 years
5 - 6 Lacs
Chennai
Work from Office
The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer- centric strategies and team leadership- Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty- Exhibit emotional intelligence to build trust and rapport with customers- Handle customer queries, concerns, and feedback with professionalism and empathy- Ensure all employees adhere to the companypolicies and guidelines, fostering a customer-centric culture- Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets- Leverage data insights to optimize inventory and identify growth opportunities- Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays- Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability- Manage team dynamics, resolve conflicts, and foster a collaborative work environment- Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback- Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing- Change Management Adapt to new business strategies and implement changes effectively within the store environment- Encourage flexibility among team members to embrace new processes and technologies- Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction- Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements- Allocate resources efficiently to optimize staff productivity and store performance- Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention- Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards- Maintain outstanding store condition- Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists- Candidate Requirement BachelorDegree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people- Expert in Microsoft office- Demonstrated success in achieving sales targets and exceeding customer expectations- Exceptional customer service orientation with a strong focus on customer satisfaction- Ability to effectively manage multiple priorities and ensure smooth and efficient store operations- Strong team leadership skills to lead and inspire a team- Excellent communication and interpersonal skills for effective team interaction and conflict resolution- Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions- Proficiency in store operations, including visual merchandising, stock management- Understanding of inventory management and loss prevention-
Posted 1 month ago
5.0 - 10.0 years
5 - 6 Lacs
Ballari
Work from Office
The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer- centric strategies and team leadership- Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty- Exhibit emotional intelligence to build trust and rapport with customers- Handle customer queries, concerns, and feedback with professionalism and empathy- Ensure all employees adhere to the companypolicies and guidelines, fostering a customer-centric culture- Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets- Leverage data insights to optimize inventory and identify growth opportunities- Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays- Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability- Manage team dynamics, resolve conflicts, and foster a collaborative work environment- Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback- Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing- Change Management Adapt to new business strategies and implement changes effectively within the store environment- Encourage flexibility among team members to embrace new processes and technologies- Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction- Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements- Allocate resources efficiently to optimize staff productivity and store performance- Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention- Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards- Maintain outstanding store condition- Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists- Candidate Requirement BachelorDegree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people- Expert in Microsoft office- Demonstrated success in achieving sales targets and exceeding customer expectations- Exceptional customer service orientation with a strong focus on customer satisfaction- Ability to effectively manage multiple priorities and ensure smooth and efficient store operations- Strong team leadership skills to lead and inspire a team- Excellent communication and interpersonal skills for effective team interaction and conflict resolution- Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions- Proficiency in store operations, including visual merchandising, stock management- Understanding of inventory management and loss prevention-
Posted 1 month ago
5.0 - 10.0 years
5 - 6 Lacs
Hyderabad
Work from Office
The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer- centric strategies and team leadership- Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty- Exhibit emotional intelligence to build trust and rapport with customers- Handle customer queries, concerns, and feedback with professionalism and empathy- Ensure all employees adhere to the companypolicies and guidelines, fostering a customer-centric culture- Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets- Leverage data insights to optimize inventory and identify growth opportunities- Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays- Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability- Manage team dynamics, resolve conflicts, and foster a collaborative work environment- Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback- Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing- Change Management Adapt to new business strategies and implement changes effectively within the store environment- Encourage flexibility among team members to embrace new processes and technologies- Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction- Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements- Allocate resources efficiently to optimize staff productivity and store performance- Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention- Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards- Maintain outstanding store condition- Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists- Candidate Requirement BachelorDegree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people- Expert in Microsoft office- Demonstrated success in achieving sales targets and exceeding customer expectations- Exceptional customer service orientation with a strong focus on customer satisfaction- Ability to effectively manage multiple priorities and ensure smooth and efficient store operations- Strong team leadership skills to lead and inspire a team- Excellent communication and interpersonal skills for effective team interaction and conflict resolution- Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions- Proficiency in store operations, including visual merchandising, stock management- Understanding of inventory management and loss prevention-
Posted 1 month ago
2.0 - 7.0 years
2 - 3 Lacs
Bengaluru
Work from Office
The Senior Style Associate leads by example, delivering exceptional customer experiences, driving sales, and ensuring operational excellence with a customer-focused mindset and adaptability- Key Responsibilities Customer Focus Build and maintain strong customer relationships by understanding their preferences and providing tailored solutions- Address issues professionally and ensure customer needs are met- Gather customer feedback to improve products and services while addressing any concerns promptly- Sales Mastery Responsible for achieving store sales targets- Drive solution-based sales by understanding customer needs and offering relevant products and services- Focus on selling higher-value products to increase the average transaction value- Use upselling and cross-selling techniques to enhance customer engagement and meet sales targets- Demonstrate negotiation and objection-handling to convert prospects into loyal customers- Flexibility and Change Management Adapt to changing customer needs and share product and customer insight with the team- Demonstrate problem-solving skills to address challenges and manage resistance effectively- Show learning agility by quickly adopting new processes or strategies to improve sales and service- Decision-Making Utilize analytical thinking to make sound operational decisions- Independently manage store operations in the absence of the Store Manager, ensuring smooth functioning- Store Operations Excellence Prevent shrinkage by closely monitoring inventory levels and minimizing discrepancies- Assist the Store manager in managing inventory processes, including replenishment, stock takes, and tracking product turnover- Ensure accurate inventory records and adhere to operational guidelines to maintain efficiency- Follow company policies, work processes, and enforce store standard operating procedures (SOPs)- Escalate any identified bottlenecks- Leadership Excellence Take charge of situations requiring immediate attention, including escalated customer issues, and ensure professional resolutions- Lead by example in fostering accountability, goal-driven performance, and ethical practices within the team- Assist in training and mentoring new and existing team members to improve their understanding of products and services- Candidate Requirement Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail- Must be above 20 years of age and below 35 years of age- Basic computer skills and microsoft office Proven track record of exceeding sales targets consistently Experience in providing exceptional customer service and building strong customer relationships Experience in mentoring team members Experience in handling cash transactions and inventory management Proficient in POS systems and other relevant retail technologies Knowledge of visual merchandising principles Positive and enthusiastic attitude Excellent presentation and grooming standards Flexibility and adaptability to work varied shifts
Posted 1 month ago
2.0 - 5.0 years
2 - 3 Lacs
Chennai
Work from Office
The Senior Style Associate leads by example, delivering exceptional customer experiences, driving sales, and ensuring operational excellence with a customer-focused mindset and adaptability- Key Responsibilities Customer Focus Build and maintain strong customer relationships by understanding their preferences and providing tailored solutions- Address issues professionally and ensure customer needs are met- Gather customer feedback to improve products and services while addressing any concerns promptly- Sales Mastery Responsible for achieving store sales targets- Drive solution-based sales by understanding customer needs and offering relevant products and services- Focus on selling higher-value products to increase the average transaction value- Use upselling and cross-selling techniques to enhance customer engagement and meet sales targets- Demonstrate negotiation and objection-handling to convert prospects into loyal customers- Flexibility and Change Management Adapt to changing customer needs and share product and customer insight with the team- Demonstrate problem-solving skills to address challenges and manage resistance effectively- Show learning agility by quickly adopting new processes or strategies to improve sales and service- Decision-Making Utilize analytical thinking to make sound operational decisions- Independently manage store operations in the absence of the Store Manager, ensuring smooth functioning- Store Operations Excellence Prevent shrinkage by closely monitoring inventory levels and minimizing discrepancies- Assist the Store manager in managing inventory processes, including replenishment, stock takes, and tracking product turnover- Ensure accurate inventory records and adhere to operational guidelines to maintain efficiency- Follow company policies, work processes, and enforce store standard operating procedures (SOPs)- Escalate any identified bottlenecks- Leadership Excellence Take charge of situations requiring immediate attention, including escalated customer issues, and ensure professional resolutions- Lead by example in fostering accountability, goal-driven performance, and ethical practices within the team- Assist in training and mentoring new and existing team members to improve their understanding of products and services- Candidate Requirement Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail- Must be above 20 years of age and below 35 years of age- Basic computer skills and microsoft office Proven track record of exceeding sales targets consistently Experience in providing exceptional customer service and building strong customer relationships Experience in mentoring team members Experience in handling cash transactions and inventory management Proficient in POS systems and other relevant retail technologies Knowledge of visual merchandising principles Positive and enthusiastic attitude Excellent presentation and grooming standards Flexibility and adaptability to work varied shifts
Posted 1 month ago
5.0 - 10.0 years
5 - 6 Lacs
Belgaum
Work from Office
The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer- centric strategies and team leadership- Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty- Exhibit emotional intelligence to build trust and rapport with customers- Handle customer queries, concerns, and feedback with professionalism and empathy- Ensure all employees adhere to the companypolicies and guidelines, fostering a customer-centric culture- Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets- Leverage data insights to optimize inventory and identify growth opportunities- Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays- Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability- Manage team dynamics, resolve conflicts, and foster a collaborative work environment- Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback- Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing- Change Management Adapt to new business strategies and implement changes effectively within the store environment- Encourage flexibility among team members to embrace new processes and technologies- Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction- Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements- Allocate resources efficiently to optimize staff productivity and store performance- Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention- Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards- Maintain outstanding store condition- Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists- Candidate Requirement BachelorDegree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people- Expert in Microsoft office- Demonstrated success in achieving sales targets and exceeding customer expectations- Exceptional customer service orientation with a strong focus on customer satisfaction- Ability to effectively manage multiple priorities and ensure smooth and efficient store operations- Strong team leadership skills to lead and inspire a team- Excellent communication and interpersonal skills for effective team interaction and conflict resolution- Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions- Proficiency in store operations, including visual merchandising, stock management- Understanding of inventory management and loss prevention-
Posted 1 month ago
5.0 - 10.0 years
5 - 6 Lacs
Anantapur
Work from Office
The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer- centric strategies and team leadership- Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty- Exhibit emotional intelligence to build trust and rapport with customers- Handle customer queries, concerns, and feedback with professionalism and empathy- Ensure all employees adhere to the companypolicies and guidelines, fostering a customer-centric culture- Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets- Leverage data insights to optimize inventory and identify growth opportunities- Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays- Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability- Manage team dynamics, resolve conflicts, and foster a collaborative work environment- Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback- Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing- Change Management Adapt to new business strategies and implement changes effectively within the store environment- Encourage flexibility among team members to embrace new processes and technologies- Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction- Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements- Allocate resources efficiently to optimize staff productivity and store performance- Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention- Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards- Maintain outstanding store condition- Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists- Candidate Requirement BachelorDegree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people- Expert in Microsoft office- Demonstrated success in achieving sales targets and exceeding customer expectations- Exceptional customer service orientation with a strong focus on customer satisfaction- Ability to effectively manage multiple priorities and ensure smooth and efficient store operations- Strong team leadership skills to lead and inspire a team- Excellent communication and interpersonal skills for effective team interaction and conflict resolution- Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions- Proficiency in store operations, including visual merchandising, stock management- Understanding of inventory management and loss prevention-
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
Ballari
Work from Office
The Senior Style Associate leads by example, delivering exceptional customer experiences, driving sales, and ensuring operational excellence with a customer-focused mindset and adaptability- Key Responsibilities Customer Focus Build and maintain strong customer relationships by understanding their preferences and providing tailored solutions- Address issues professionally and ensure customer needs are met- Gather customer feedback to improve products and services while addressing any concerns promptly- Sales Mastery Responsible for achieving store sales targets- Drive solution-based sales by understanding customer needs and offering relevant products and services- Focus on selling higher-value products to increase the average transaction value- Use upselling and cross-selling techniques to enhance customer engagement and meet sales targets- Demonstrate negotiation and objection-handling to convert prospects into loyal customers- Flexibility and Change Management Adapt to changing customer needs and share product and customer insight with the team- Demonstrate problem-solving skills to address challenges and manage resistance effectively- Show learning agility by quickly adopting new processes or strategies to improve sales and service- Decision-Making Utilize analytical thinking to make sound operational decisions- Independently manage store operations in the absence of the Store Manager, ensuring smooth functioning- Store Operations Excellence Prevent shrinkage by closely monitoring inventory levels and minimizing discrepancies- Assist the Store manager in managing inventory processes, including replenishment, stock takes, and tracking product turnover- Ensure accurate inventory records and adhere to operational guidelines to maintain efficiency- Follow company policies, work processes, and enforce store standard operating procedures (SOPs)- Escalate any identified bottlenecks- Leadership Excellence Take charge of situations requiring immediate attention, including escalated customer issues, and ensure professional resolutions- Lead by example in fostering accountability, goal-driven performance, and ethical practices within the team- Assist in training and mentoring new and existing team members to improve their understanding of products and services- Candidate Requirement Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail- Must be above 20 years of age and below 35 years of age- Basic computer skills and microsoft office Proven track record of exceeding sales targets consistently Experience in providing exceptional customer service and building strong customer relationships Experience in mentoring team members Experience in handling cash transactions and inventory management Proficient in POS systems and other relevant retail technologies Knowledge of visual merchandising principles Positive and enthusiastic attitude Excellent presentation and grooming standards Flexibility and adaptability to work varied shifts
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
Belgaum
Work from Office
The Senior Style Associate leads by example, delivering exceptional customer experiences, driving sales, and ensuring operational excellence with a customer-focused mindset and adaptability- Key Responsibilities Customer Focus Build and maintain strong customer relationships by understanding their preferences and providing tailored solutions- Address issues professionally and ensure customer needs are met- Gather customer feedback to improve products and services while addressing any concerns promptly- Sales Mastery Responsible for achieving store sales targets- Drive solution-based sales by understanding customer needs and offering relevant products and services- Focus on selling higher-value products to increase the average transaction value- Use upselling and cross-selling techniques to enhance customer engagement and meet sales targets- Demonstrate negotiation and objection-handling to convert prospects into loyal customers- Flexibility and Change Management Adapt to changing customer needs and share product and customer insight with the team- Demonstrate problem-solving skills to address challenges and manage resistance effectively- Show learning agility by quickly adopting new processes or strategies to improve sales and service- Decision-Making Utilize analytical thinking to make sound operational decisions- Independently manage store operations in the absence of the Store Manager, ensuring smooth functioning- Store Operations Excellence Prevent shrinkage by closely monitoring inventory levels and minimizing discrepancies- Assist the Store manager in managing inventory processes, including replenishment, stock takes, and tracking product turnover- Ensure accurate inventory records and adhere to operational guidelines to maintain efficiency- Follow company policies, work processes, and enforce store standard operating procedures (SOPs)- Escalate any identified bottlenecks- Leadership Excellence Take charge of situations requiring immediate attention, including escalated customer issues, and ensure professional resolutions- Lead by example in fostering accountability, goal-driven performance, and ethical practices within the team- Assist in training and mentoring new and existing team members to improve their understanding of products and services- Candidate Requirement Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail- Must be above 20 years of age and below 35 years of age- Basic computer skills and microsoft office Proven track record of exceeding sales targets consistently Experience in providing exceptional customer service and building strong customer relationships Experience in mentoring team members Experience in handling cash transactions and inventory management Proficient in POS systems and other relevant retail technologies Knowledge of visual merchandising principles Positive and enthusiastic attitude Excellent presentation and grooming standards Flexibility and adaptability to work varied shifts
Posted 1 month ago
2.0 - 5.0 years
2 - 3 Lacs
Hyderabad
Work from Office
The Senior Style Associate leads by example, delivering exceptional customer experiences, driving sales, and ensuring operational excellence with a customer-focused mindset and adaptability- Key Responsibilities Customer Focus Build and maintain strong customer relationships by understanding their preferences and providing tailored solutions- Address issues professionally and ensure customer needs are met- Gather customer feedback to improve products and services while addressing any concerns promptly- Sales Mastery Responsible for achieving store sales targets- Drive solution-based sales by understanding customer needs and offering relevant products and services- Focus on selling higher-value products to increase the average transaction value- Use upselling and cross-selling techniques to enhance customer engagement and meet sales targets- Demonstrate negotiation and objection-handling to convert prospects into loyal customers- Flexibility and Change Management Adapt to changing customer needs and share product and customer insight with the team- Demonstrate problem-solving skills to address challenges and manage resistance effectively- Show learning agility by quickly adopting new processes or strategies to improve sales and service- Decision-Making Utilize analytical thinking to make sound operational decisions- Independently manage store operations in the absence of the Store Manager, ensuring smooth functioning- Store Operations Excellence Prevent shrinkage by closely monitoring inventory levels and minimizing discrepancies- Assist the Store manager in managing inventory processes, including replenishment, stock takes, and tracking product turnover- Ensure accurate inventory records and adhere to operational guidelines to maintain efficiency- Follow company policies, work processes, and enforce store standard operating procedures (SOPs)- Escalate any identified bottlenecks- Leadership Excellence Take charge of situations requiring immediate attention, including escalated customer issues, and ensure professional resolutions- Lead by example in fostering accountability, goal-driven performance, and ethical practices within the team- Assist in training and mentoring new and existing team members to improve their understanding of products and services- Candidate Requirement Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail- Must be above 20 years of age and below 35 years of age- Basic computer skills and microsoft office Proven track record of exceeding sales targets consistently Experience in providing exceptional customer service and building strong customer relationships Experience in mentoring team members Experience in handling cash transactions and inventory management Proficient in POS systems and other relevant retail technologies Knowledge of visual merchandising principles Positive and enthusiastic attitude Excellent presentation and grooming standards Flexibility and adaptability to work varied shifts
Posted 1 month ago
2.0 - 5.0 years
2 - 3 Lacs
Hosur
Work from Office
The Senior Style Associate leads by example, delivering exceptional customer experiences, driving sales, and ensuring operational excellence with a customer-focused mindset and adaptability- Key Responsibilities Customer Focus Build and maintain strong customer relationships by understanding their preferences and providing tailored solutions- Address issues professionally and ensure customer needs are met- Gather customer feedback to improve products and services while addressing any concerns promptly- Sales Mastery Responsible for achieving store sales targets- Drive solution-based sales by understanding customer needs and offering relevant products and services- Focus on selling higher-value products to increase the average transaction value- Use upselling and cross-selling techniques to enhance customer engagement and meet sales targets- Demonstrate negotiation and objection-handling to convert prospects into loyal customers- Flexibility and Change Management Adapt to changing customer needs and share product and customer insight with the team- Demonstrate problem-solving skills to address challenges and manage resistance effectively- Show learning agility by quickly adopting new processes or strategies to improve sales and service- Decision-Making Utilize analytical thinking to make sound operational decisions- Independently manage store operations in the absence of the Store Manager, ensuring smooth functioning- Store Operations Excellence Prevent shrinkage by closely monitoring inventory levels and minimizing discrepancies- Assist the Store manager in managing inventory processes, including replenishment, stock takes, and tracking product turnover- Ensure accurate inventory records and adhere to operational guidelines to maintain efficiency- Follow company policies, work processes, and enforce store standard operating procedures (SOPs)- Escalate any identified bottlenecks- Leadership Excellence Take charge of situations requiring immediate attention, including escalated customer issues, and ensure professional resolutions- Lead by example in fostering accountability, goal-driven performance, and ethical practices within the team- Assist in training and mentoring new and existing team members to improve their understanding of products and services- Candidate Requirement Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail- Must be above 20 years of age and below 35 years of age- Basic computer skills and microsoft office Proven track record of exceeding sales targets consistently Experience in providing exceptional customer service and building strong customer relationships Experience in mentoring team members Experience in handling cash transactions and inventory management Proficient in POS systems and other relevant retail technologies Knowledge of visual merchandising principles Positive and enthusiastic attitude Excellent presentation and grooming standards Flexibility and adaptability to work varied shifts
Posted 1 month ago
2.0 - 7.0 years
2 - 3 Lacs
Hosur
Work from Office
Department Retail Stores Reports To Store Manager Role Summary The Style Associate represents the face of the brand, delivering exceptional customer experiences, assisting in driving sales, and ensuring smooth store operations through customer focus, sales expertise, flexibility, and teamwork- Key Responsibilities Customer Focus Understand customer needs and preferences to recommend suitable jewelry pieces- Address customer queries effectively and escalate complex issues when required- Sales Mastery Demonstrate knowledge of product categories, including features, benefits, and competitive positioning- Communicate product value effectively to customers- Support the store in achieving store targets- Stay updated with the latest collections, and promotions- Flexibility and Change Management Adapt to varying shift timings and store requirements- Be open to transfers within the cluster area as per business needs- Exhibit punctuality and readiness to take on additional responsibilities when needed- Store Operations Excellence Assist the Senior style associate in processing store deliveries, online order processing, and packaging- Assist in stock replenishment and visual merchandising- Ensure the store looks presentable, inviting, and adheres to cleanliness standards- Support theft prevention by maintaining vigilance and following protocols- Follow all company policies, work processes and store standard operating procedures (SOPs)- Collaboration Collaborate with team members to ensure smooth store operations- Work as a cohesive team player, contributing to group success- Decision-Making and Sensitivity Display sensibility and sensitivity when addressing customer concerns- Use sound judgment in handling challenging situations while maintaining brand standards- Candidate Requirement Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail- Must be above 18 years of age and below 28 years of age Good communication and interpersonal skills Ability to learn quickly Positive and enthusiastic attitude Excellent presentation and grooming standards Flexibility and adaptability to work varied shifts (including weekends and evenings)
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
Anantapur
Work from Office
The Senior Style Associate leads by example, delivering exceptional customer experiences, driving sales, and ensuring operational excellence with a customer-focused mindset and adaptability- Key Responsibilities Customer Focus Build and maintain strong customer relationships by understanding their preferences and providing tailored solutions- Address issues professionally and ensure customer needs are met- Gather customer feedback to improve products and services while addressing any concerns promptly- Sales Mastery Responsible for achieving store sales targets- Drive solution-based sales by understanding customer needs and offering relevant products and services- Focus on selling higher-value products to increase the average transaction value- Use upselling and cross-selling techniques to enhance customer engagement and meet sales targets- Demonstrate negotiation and objection-handling to convert prospects into loyal customers- Flexibility and Change Management Adapt to changing customer needs and share product and customer insight with the team- Demonstrate problem-solving skills to address challenges and manage resistance effectively- Show learning agility by quickly adopting new processes or strategies to improve sales and service- Decision-Making Utilize analytical thinking to make sound operational decisions- Independently manage store operations in the absence of the Store Manager, ensuring smooth functioning- Store Operations Excellence Prevent shrinkage by closely monitoring inventory levels and minimizing discrepancies- Assist the Store manager in managing inventory processes, including replenishment, stock takes, and tracking product turnover- Ensure accurate inventory records and adhere to operational guidelines to maintain efficiency- Follow company policies, work processes, and enforce store standard operating procedures (SOPs)- Escalate any identified bottlenecks- Leadership Excellence Take charge of situations requiring immediate attention, including escalated customer issues, and ensure professional resolutions- Lead by example in fostering accountability, goal-driven performance, and ethical practices within the team- Assist in training and mentoring new and existing team members to improve their understanding of products and services- Candidate Requirement Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail- Must be above 20 years of age and below 35 years of age- Basic computer skills and microsoft office Proven track record of exceeding sales targets consistently Experience in providing exceptional customer service and building strong customer relationships Experience in mentoring team members Experience in handling cash transactions and inventory management Proficient in POS systems and other relevant retail technologies Knowledge of visual merchandising principles Positive and enthusiastic attitude Excellent presentation and grooming standards Flexibility and adaptability to work varied shifts
Posted 1 month ago
0.0 - 4.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Will Be Handling Sales of Samsung Mobile/Tabs/ Accessories in the Showroom Develop And Manage New and Existing Clients by Providing High Caliber of Service, Explore and Identify All Their Needs. Manage And Maintain Sales / Clients Database. Establish & Maintain Efficient Relationship with New and Existing Clients. Create Proposals for Target Clients with Relevant Info and Quote. Manage Clients / Projects Receivables and Cash Collections in Light of Pre-set Financial KPI. Ensure Clients Have Positive Experience by Communicating Effectively; Pre and Post Deal Process. Work Closely with Relevant Departments / Colleagues; Commercial, Marketing, Product Supply to Ensure Efficient Operation in Terms of Product Availability, Storage, Delivery & After Sales Service. Work Closely with Marketing and Promotion Team to Design Required Promotion and Awareness Campaigns for Target Market / Clients. Ensure High Levels of Customer Satisfaction Through Excellent Sales Service Maintain Outstanding Store Condition and Visual Merchandising Standards Answer Questions About Products and Services Assist With Inventory Management Demo And Explain Products and Services to Customers Stack And Display Goods for Sale Accept Payments and Record Sales Using Cash Registers
Posted 1 month ago
3.0 - 8.0 years
1 - 6 Lacs
Hyderabad
Work from Office
Dear Candidate: We are looking for an ideal candidate for this role who is experienced and detail-oriented visual merchandiser with a strong background in retail, preferably in the supermarket or similar consumer-facing sectors . We have two vacancies where the candidate should be highly adaptable, with the ability to work in diverse cultural and regional settings, including Telangana and Rajasthan. Role & responsibilities: Coordinate with Creative Agencies: Serve as the primary point of contact with external creative agencies for the design and production of required in-store and outdoor signage. Ensure timely delivery and alignment with promotional calendars. Signage Management & Execution: Oversee the end-to-end availability and accurate placement of all visual communication materials within and outside the designated store locations. Ensure consistency across all outlets by monitoring signage deployment and maintenance. Vendor Collaboration: Liaise with vendors and internal stakeholders to ensure seamless and timely execution of signage and display initiatives across all stores. Brand Compliance: Uphold and enforce brand guidelines, ensuring all visual merchandising elements meet corporate identity standards and enhance the overall customer experience. Market & Competitor Analysis: Conduct regular benchmarking studies to analyze competitors' visual merchandising strategies. Leverage insights to enhance in-store communication and positioning. Audit & Quality Control: Review and verify floor fixture audits to ensure all displays are functional, safe, and aligned with visual merchandising standards. Take corrective action where necessary to maintain quality and compliance. Preferred candidate profile: Any Graduate, Exposure to Visual Merchandising with working experience of minimum 3 years. Hands-on Experience of Coral Draw, Photoshop and Adobe Illustrator is a MUST Experience in a similar job profile is highly preferred. Should be willing to Travel Good communication and co-ordination skills. Interested candidates can share their updated resume on prasanna.dalvi@dmartindia.com
Posted 1 month ago
5.0 - 10.0 years
5 - 8 Lacs
Kolkata
Work from Office
VM Budget adherence & Cost Savings to optimize the investments without compromising on quality Ensure timely implementation of promos/ campaigns for cascading of communication Work in co-ordination with zonal office and store team to deliver best all round experience for the customer Ensuring proper communication flow to the customer to ensure increased footfall Getting every Promo Communication as per visibility docket and from store visibility perspective. Execution of communication flow in a proper manner should lead to a 10% increase in basket size. Maintaining store VM and MPM standards as per company guidelines to ensure the look and feel of the store is updated Adherence to fixture capacity, VM and communications SOPs Monthly Vendor reconciliations done & all bills submitted within agreed TAT. Ensure Zero Pending bills and Zero Vendor Escalations for all tasks in hand.
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
delhi
On-site
You are looking for a retail store manager to join a private label, bridal-wear brand. The ideal candidate should have a strong understanding of design, fashion, and the ability to effectively manage the operations and business aspects of a couture brand. If you have experience in this field and are passionate about business development, merchandising, and maintaining stock levels, we encourage you to apply. Your responsibilities will include managing the business both in-store and online, including Point-of-Sale platforms like Instagram and Shopify. You will be in charge of merchandising and stockkeeping at various locations, as well as maintaining sales records through these channels. Additionally, you will be responsible for planning and executing social media campaigns, tracking their effectiveness, deciding on new collection designs, and overseeing collection photoshoots. Supplier and stakeholder management will also be a key part of your role. To excel in this position, you must have an education from a reputable fashion management school and previous experience in a similar domain that involves interacting with customers and vendors. Excellent written and verbal communication skills, a sales-oriented mindset, and a customer-centric approach are essential. Your ability to effectively manage vendors, handle stock, and provide exceptional customer service will be critical to your success in this role. If you are ready to take on the challenge of leading a retail store for a bridal-wear brand, apply now and showcase your skills in vendor management, stock management, sales, customer-centricity, stakeholder management, visual merchandising, customer empathy, communication, fashion design, photoshoot planning, social media management, and customer liaison.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
Eternz is India's ultimate online destination for fine and fashion jewelry, bringing together 120+ premium brands on a single platform. The company aims to make jewelry discovery seamless and stylish for modern consumers. As Eternz experiences fast growth and engages a strong user base, they are seeking a sharp, fashion-savvy Merchandising Manager to influence the presentation of jewelry on their app and website. As the Merchandising Manager, you will be responsible for the customer-facing presentation of jewelry on the Eternz app and website. This role involves determining what to showcase, how to showcase it, and when to do so, all while considering data, trends, and aesthetics. You will collaborate with design, marketing, and tech teams to visually and contextually bring the best of jewelry and styling to life. Key Responsibilities include planning and managing all merchandising content for the homepage, category pages, new arrivals, and seasonal promotions. You will identify emerging trends in fashion and jewelry to drive curated edits and seasonal stories. Analyzing the performance of banners, widgets, and collections to continuously optimize placements and conversions is also a key aspect of the role. Working with brand and buying teams to identify key collections for featuring, ensuring aesthetic consistency, and aligning merchandising with marketing calendars are also part of the responsibilities. The ideal candidate will have 4-7 years of experience in merchandising, preferably in fashion, jewelry, or lifestyle e-commerce. They should possess a strong eye for aesthetics, styling, and visual storytelling, along with a deep understanding of fashion trends, jewelry categories, and consumer behavior. Experience with data tools and an analytical mindset combined with a creative sensibility are crucial. The ability to think both strategically and tactically, work well in a fast-paced environment, and collaborate effectively with cross-functional teams is highly valued. Nice-to-have qualifications include experience with marketplaces or multi-brand platforms, knowledge of visual merchandising tools or CMS systems, and a background or formal education in fashion or design. Joining Eternz offers the opportunity to be at the forefront of redefining how jewelry is discovered online, work with a passionate team in building India's go-to jewelry destination, have a high-impact role with visibility across the company, and shape the customer journey for a design-led, trend-first category.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
You will be joining a Retail brand with a strong online and retail presence. Your main responsibility will be to enhance loyalty among brand customers and achieve repeat revenue targets. You will be tasked with conceptualizing and overseeing brand-wide initiatives such as store launches, product launches, and customer engagement activities. Additionally, you will provide Below The Line (BTL) support for specific regions, channels, or stores. Your role will involve regularly reviewing the loyalty program structure to optimize its efficiency. You will collaborate with various internal teams including retail operations, marketing, visual merchandising, e-commerce, and merchandising to ensure effective BTL and CRM communication aligned with the brand's requirements. Your tasks will include designing and implementing campaigns that match the marketing calendar and cater to specific channel needs, with the aim of achieving repeat revenue targets and maintaining brand engagement. A key aspect of your job will be managing customer relationships and experiences across various touchpoints such as stores, the website, and customer care services. You will focus on creating customer satisfaction at these touchpoints and ensuring smooth call center operations to manage customer interactions through different channels like calls, emails, phones, and messaging apps. A preferred qualification for this position is an MBA from Tier 1 Colleges. The ideal candidate will possess skills in call center operations, e-commerce, visual merchandising, merchandising, BTL support, customer satisfaction, store launches, customer loyalty, repeat revenue targets, luxury sales, marketing, customer relationship management, loyalty programs, retail operations, CRM, campaign design, campaign execution, product launches, branding, and coordination.,
Posted 1 month ago
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