Job Summary: The Administrative Manager for the textile retail showroom is responsible for overseeing all administrative and operational support activities within the showroom. This role ensures smooth day-to-day functioning of the showroom by managing administrative staff, supervising inventory processes, coordinating with suppliers, and maintaining customer service standards in line with brand expectations. Key Responsibilities: Supervise daily administrative operations within the showroom. Maintain showroom appearance, cleanliness, and functionality. Ensure compliance with company policies, health and safety standards, and statutory regulations. Liaise with external vendors for showroom maintenance, supplies, and support services. Track and order office and showroom supplies including stationery, packaging materials, and POS equipment. Assist with employee onboarding, training schedules, and performance tracking. Handle customer complaints/escalations related to administrative or service issues. Maintain records and prepare monthly reports on administrative performance, expenses, and inventory discrepancies. Qualifications: Bachelor’s degree in Business Administration, Retail Management, or a related field. Minimum 3 years of experience in a retail or showroom administration role (textile or fashion preferred). Strong leadership and team management skills. Knowledge of textile products and showroom processes is an advantage. Excellent communication, organisational, and problem-solving abilities. Proficiency in MS Office and retail POS systems. Ability to handle a fast-paced retail environment with attention to detail. Benefits: Free Lunch ESI / EPF Benefits Free Uniforms Qualification: Any Degree It is a Full Time for candidates with 3 - 5 years of experience. Salary: Store Manager- 20K to 30K Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Work Location: In person

Job Title: Sales Staff / Sales Associate Job Summary: We are seeking a motivated and customer-oriented Sales Staff member to join our team. The Sales Staff is responsible for driving sales by assisting customers, recommending products, answering questions, and ensuring a pleasant shopping experience. This role involves both face-to-face interaction and follow-up communication with potential and existing clients. Key Responsibilities: Greet and engage with customers in a friendly and professional manner Understand customer needs and recommend suitable products or services Achieve individual and team sales targets Maintain product knowledge and stay updated on promotions and offers Process sales transactions accurately and efficiently Assist in restocking shelves, organizing displays, and maintaining store cleanliness Follow up with clients after sales to ensure satisfaction and build loyalty Prepare sales reports and update customer records Handle customer complaints or concerns professionally Collaborate with other team members to achieve sales goals Requirements: High school diploma or equivalent (Bachelor’s degree is a plus) Previous experience in sales, retail, or customer service preferred Strong communication and interpersonal skills Positive attitude and high energy level Ability to work flexible hours, including weekends and holidays Goal-oriented and self-motivated Benefits: Ø ESI / EPF Benefits Ø Free Uniforms Qualification: 10th to Any Degree It is a Full Time & Part Time Retail / Sales job for candidates with 0 - 3 years of experience. Salary: Full Time – 12k to 15k Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Fixed shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Work Location: In person

Job Title: Sales Staff / Sales Associate Job Summary: We are seeking a motivated and customer-oriented Sales Staff member to join our team. The Sales Staff is responsible for driving sales by assisting customers, recommending products, answering questions, and ensuring a pleasant shopping experience. This role involves both face-to-face interaction and follow-up communication with potential and existing clients. Key Responsibilities: Greet and engage with customers in a friendly and professional manner Understand customer needs and recommend suitable products or services Achieve individual and team sales targets Maintain product knowledge and stay updated on promotions and offers Process sales transactions accurately and efficiently Assist in restocking shelves, organizing displays, and maintaining store cleanliness Follow up with clients after sales to ensure satisfaction and build loyalty Prepare sales reports and update customer records Handle customer complaints or concerns professionally Collaborate with other team members to achieve sales goals Requirements: High school diploma or equivalent (Bachelor’s degree is a plus) Previous experience in sales, retail, or customer service preferred Strong communication and interpersonal skills Positive attitude and high energy level Ability to work flexible hours, including weekends and holidays Goal-oriented and self-motivated Benefits: Ø ESI / EPF Benefits Ø Free Uniforms Qualification: 10th to Any Degree It is a Full Time & Part Time Retail / Sales job for candidates with 0 - 3 years of experience. Salary: Full Time – 12k to 15k Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Fixed shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Work Location: In person

Store Manager Job Description Position Title: Dept Manager Job Summary : The Dept Manager is responsible for managing the day-to-day operations of a textile showroom, ensuring a high level of customer satisfaction and achieving sales targets. This role involves overseeing the showroom's aesthetic presentation, maintaining inventory, leading and training staff, and driving the overall performance of the store. The Dept Manager must also stay informed about trends in textile design and products to deliver an exceptional customer experience. Key Responsibilities : Showroom Management : Oversee the daily operations of the textile showroom, ensuring it remains clean, organized, and visually appealing. Maintain showroom displays to showcase the latest textile products, including fabrics, curtains, upholstery, rugs, and other related items. Stay up-to-date with textile trends, new product arrivals, and industry innovations to keep the showroom’s offerings fresh and competitive. Ensure the showroom environment is conducive to customer browsing and interaction, with proper lighting and effective product placement. Staff Leadership : Hire, train, and manage showroom staff, including sales associates, customer service representatives, and inventory clerks. Lead, motivate, and inspire the team to meet sales goals, maintain high customer service standards, and promote a collaborative work environment. Assign daily tasks, schedule staff shifts, and ensure adequate coverage during peak hours or special events. Conduct performance evaluations and provide constructive feedback to team members. Foster a positive and supportive work culture, ensuring employees are equipped with the tools and knowledge to succeed. Customer Service : Provide exceptional customer service by assisting customers with textile selections, fabric samples, custom orders, and product inquiries. Address and resolve customer complaints or concerns in a timely, professional, and courteous manner. Build and maintain relationships with customers, encouraging repeat business and referrals. Educate customers about the various textile products, their benefits, and care instructions. Organize and host events or workshops to educate customers on textile trends, DIY projects, and home design tips. Sales and Performance : Achieve sales targets and improve showroom profitability through effective sales strategies. Analyze showroom sales data, customer feedback, and market trends to identify opportunities for improvement. Develop and execute in-store promotions, seasonal sales events, or exclusive product offerings to increase foot traffic and sales. Track key performance metrics such as conversion rates, average sales per customer, and overall sales growth. Develop and implement upselling strategies to maximize revenue from existing customers. Inventory and Stock Management : Manage inventory levels of textiles, ensuring popular items are well-stocked and popular sizes or colors are available. Coordinate product ordering, stock replenishment, and vendor relationships to maintain inventory flow. Perform regular stock audits and track inventory levels to avoid overstocking or stockouts. Work closely with suppliers to ensure timely product deliveries and resolve any supply chain issues. Manage and monitor showroom stock loss prevention strategies. Visual Merchandising : Ensure textile products are displayed attractively and logically to drive sales and enhance the customer experience. Create seasonal displays and highlight new textile collections or promotions. Monitor the overall look and feel of the showroom to ensure a cohesive design that reflects the brand and appeals to customers. Financial and Budget Management : Develop and manage the showroom budget, ensuring financial goals are met while controlling costs. Handle cash management, including cash register operations, daily cash reports, and banking. Monitor expenses, including payroll and inventory costs, and suggest improvements to increase profitability. Compliance and Safety : Ensure compliance with all company policies, local regulations, and safety standards. Maintain a safe showroom environment, following health and safety guidelines for both employees and customers. Ensure all employees are trained on safety protocols, including lifting heavy textile materials or handling chemicals for cleaning. Reporting and Communication : Report to senior management on showroom performance, including sales reports, customer feedback, and inventory levels. Communicate promotions, product updates, and policy changes to staff. Ensure effective communication between the showroom team and the central office or warehouse for product sourcing and supply updates. Qualifications : Proven experience as a Store or Showroom Manager in a retail environment, ideally in textiles, home goods, or interior design. Strong leadership and team management skills, with the ability to motivate and guide employees. Excellent customer service and communication skills. Knowledge of textile products, fabrics, and design trends. Ability to analyze sales data, customer behavior, and market trends. Strong organizational and multitasking abilities. Proficiency in retail management software and Microsoft Office Suite. Ability to work flexible hours, including weekends and holidays, as needed. High school diploma or equivalent (Bachelor’s degree preferred in areas such as Business, Marketing, or Interior Design). Working Conditions : Full-time position with occasional evening and weekend hours. Frequent standing, walking, and customer interaction. Occasional lifting of textile products and showroom displays. The showroom environment may involve exposure to fabric materials and textiles. This job description outlines the main responsibilities and requirements for a Textile Retail Showroom Store Manager. The role may vary depending on the company’s specific needs, product offerings, and market segment. Benefits: Free Lunch ESI / EPF Benefits Free Uniforms Qualification: Any Degree It is a Full Time for candidates with 3 - 5 years of experience. Salary: Store Manager- 16K to 20K Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹20,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Work Location: In person

Job Title: CRM Executive Location: Coimbatore Department: Customer Relationship Management / Sales Support Reports To: Store Manager / Managing Director Industry: Textile / Fashion Retail Job Type: Full-Time, Permanent Experience: 2–5 Years Job Summary The CRM Executive plays a pivotal role in managing customer relationships and elevating the overall experience at our textile retail showroom. This position requires gathering and analyzing customer data, driving loyalty initiatives, executing targeted campaigns, and ensuring exceptional satisfaction levels to maximize customer retention and repeat purchases. Key Responsibilities Database Management: Maintain and regularly update the customer database (phone, email, preferences, purchase history). Loyalty Programs: Design, implement, and monitor loyalty programs and membership tiers. Campaign Execution: Coordinate SMS, WhatsApp, and email communications for new collections, promotions, and seasonal offers. Feedback & Resolution: Log and track customer feedback or complaints, and collaborate with relevant teams to ensure swift resolution. Survey & Analysis: Create customer satisfaction surveys; analyze responses to pinpoint service improvements. Sales Collaboration: Partner with sales staff to deliver personalized in-store experiences for repeat and VIP customers. Reporting: Generate weekly and monthly CRM reports detailing customer visits, campaign performance, feedback trends, and retention metrics. High-Value Engagement: Identify top-tier customers and curate exclusive engagement activities (e.g., private previews, birthday outreach). Brand Consistency: Ensure all CRM materials and communications reflect the showroom’s brand voice and service standards. Staff Training: Coach front-line team members on CRM best practices, data-entry accuracy, and customer-interaction etiquette. Key Skills & Competencies Excellent interpersonal and bilingual communication skills (Tamil & English) Proficient with CRM platforms such as Zoho CRM, Salesforce, or POS-integrated systems Strong analytical mindset with solid problem-solving abilities Customer-first orientation and attention to detail Effective time-management and multitasking capabilities Familiarity with textile and apparel retail trends is a plus Basic understanding of digital marketing channels (email, SMS, WhatsApp) Qualifications Bachelor’s degree in Marketing, Business Administration, or a related discipline Certificate or diploma in CRM, customer service, or digital marketing is advantageous 2–5 years of CRM experience, ideally within textile/fashion retail Salary & Work Details Salary: ₹15,000 – ₹20,000 per month Pay Date: 5th of every month Employee Benefits Free lunch & dinner provided ESI & EPF benefits Health insurance (accident policy / group coverage) Free uniform provided Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Work Location: In person

The Sales Staff position at our company requires a motivated and customer-oriented individual to join our team. You will be responsible for driving sales by assisting customers, recommending products, answering questions, and ensuring a pleasant shopping experience. This role involves both face-to-face interaction and follow-up communication with potential and existing clients. Your key responsibilities will include greeting and engaging with customers in a friendly and professional manner, understanding customer needs, recommending suitable products or services, achieving individual and team sales targets, maintaining product knowledge, processing sales transactions accurately and efficiently, assisting in restocking shelves, organizing displays, and maintaining store cleanliness. Additionally, you will be expected to follow up with clients after sales to ensure satisfaction and build loyalty, prepare sales reports, update customer records, handle customer complaints or concerns professionally, and collaborate with other team members to achieve sales goals. To qualify for this role, you should have a high school diploma or equivalent (a Bachelor's degree is a plus), previous experience in sales, retail, or customer service is preferred, strong communication and interpersonal skills, a positive attitude, and a high energy level. You must also be able to work flexible hours, including weekends and holidays, and be goal-oriented and self-motivated. Benefits for this position include ESI/EPF benefits, free uniforms, food provided, health insurance, and a Provident Fund. The qualification required for this position is 10th to any degree. This is a full-time and part-time retail/sales job for candidates with 0-3 years of experience. The salary offered for full-time positions ranges from 12k to 15k. The job types available are full-time and permanent. The work location is in person with a fixed shift schedule. Additional benefits include a performance bonus and yearly bonus.,