We are USA based company and seeking a highly experienced and meticulous Logistics Coordinator for coordinating transport requirements to support the supply chain of the business. Working with external logistics companies and utilizing our internal resources to manage the movements of various material between multiple sites. Key Responsibilities: Working closely with the supply chain team (other departments), to coordinate the transport requirements for supplier ex-works collections, returns and intercompany site transfers. Process all paperwork for external logistics providers (raising purchase orders, passing invoices for services received etc.) Liaising with domestic and overseas suppliers, checking shipment invoices are correct for transport with overseas suppliers. Manage the dispatch from the warehouse, for both domestic and overseas shipments. Checking invoices are correctly issued for movement, where necessary for export Understanding the types of vehicles, mode of transport best suited for movement, couriers, vans, trucks, pallet networks, dedicated, both domestically and within EU, ROW etc. Engage with external logistics providers to ensure best service available for multiple transport requirements, providing all necessary paperwork, understanding customs clearance process required to complete tasks and providing clear precise instructions. Understanding timing requirements to complete said tasks within normal business operating hours. Maintaining and updating, daily trackers and other trackers required to record departmental information for KPI reporting purposes, through Excel, SharePoint etc. Providing quotations to internal departments where required Be the point of contact for inbound clearance processing for overseas shipments. Skills, Knowledge and Expertise: Clear and effective communication skills with internal and external clients Reliable time keeping and attendance. Must have great attention to detail Excellent IT Skills (MS Office Suite / Dynamics Business Central) Be flexible & proactive Good written and spoken communication Being able to work with one or more teams and alone Strong work ethic and ambition to progress To perform any other duties that may well be reasonably expected within the remit of the role. What We Offer: Opportunity to lead and optimize critical international logistics operations. Exposure to diverse global markets and supply chain challenges. Competitive salary package. Professional growth and development opportunities. A dynamic and collaborative work environment. Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Application Question(s): What is your current monthly CTC/ Salary? What We Offer: Opportunity to lead and optimize critical international logistics operations. Exposure to diverse global markets and supply chain challenges. Competitive salary package. Professional growth and development opportunities. A dynamic and collaborative work environment. Job Type: Full-time Pay: ₹45,000.00 - ₹50,000.00 per month Schedule: Night shift Application Question(s): What is your Current monthly CTC? Work Location: In person
We are USA based company and seeking a proactive and detail-oriented Customer Care Executive, often referred to as a Customer Service Representative or Customer Support Executive, plays a crucial role in ensuring customer satisfaction and loyalty. The specific duties can vary slightly depending on the industry and company, but generally involve being the primary point of contact for customers. Job Title: Customer Care Executive Location: Ahmedabad, Gujarat Job Type: Full-time Job Summary: The Customer Care Executive is responsible for providing exceptional service and support to our customers, ensuring their inquiries and concerns are addressed efficiently and effectively. This role serves as the first point of contact for customers, building positive relationships and contributing to overall customer retention and brand loyalty. Key Responsibilities: Customer Interaction: Handle a high volume of customer inquiries via various channels, including phone, email, live chat, and social media, in a professional and empathetic manner. Provide accurate, complete, and up-to-date information regarding products, services, policies, and procedures. Actively listen to customer concerns, identify root causes of issues, and provide appropriate solutions and guidance. De-escalate challenging situations with patience and professionalism, turning negative experiences into positive ones. Issue Resolution: Troubleshoot product/service issues, guiding customers through step-by-step solutions or escalating complex problems to the appropriate internal teams (e.g., technical support, sales, product development) for resolution. Take ownership of customer issues from initial contact through to resolution, ensuring timely follow-up. Process orders, returns, exchanges, billing inquiries, and other transactions accurately and efficiently. Documentation and Reporting: Maintain detailed and accurate records of all customer interactions, inquiries, and resolutions in the Customer Relationship Management (CRM) system. Identify recurring customer issues and provide feedback to management and relevant departments to improve products, services, and processes. Contribute to the company's knowledge base by documenting solutions to common problems. Product Knowledge & Continuous Improvement: Develop and maintain an in-depth understanding of all company products, services, and policies. Stay updated on industry trends and best practices in customer service. Actively participate in training and development programs to enhance skills and knowledge. Team Collaboration: Collaborate effectively with cross-functional teams to ensure seamless customer experience and issue resolution. Contribute to a positive and supportive team environment. Qualifications: High School Diploma or equivalent required; Associate's or Bachelor's degree in a related field (e.g., Business Administration, Communications) preferred. 4 years of experience in a customer service or customer support role, preferably in a fast-paced environment. Proficiency in using CRM software (e.g., Salesforce, Zendesk, Zoho) and other communication tools (e.g., phone systems, live chat software, email platforms). Excellent verbal and written communication skills with a clear, concise, and professional demeanor. Strong active listening skills and the ability to empathize with customers. Proven problem-solving abilities and critical thinking skills. Exceptional interpersonal skills and a customer-centric approach. Ability to multitask, prioritize, and manage time effectively in a dynamic environment. Patience, resilience, and a positive attitude, even when dealing with difficult customers. Ability to work independently and as part of a team. Physical Requirements (if applicable, for in-office roles): Ability to sit for extended periods. Ability to use a computer and phone system for extended periods. What We Offer: Opportunity to lead and optimize critical international logistics operations. Exposure to diverse global markets and supply chain challenges. Competitive salary package. Professional growth and development opportunities. A dynamic and collaborative work environment. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Schedule: Night shift Application Question(s): What is your Current monthly CTC? Work Location: In person
We are USA based company and seeking a proactive and detail-oriented Credit Controller Executive to join our finance team in India, supporting our US-based operations. This dual-focused role will be responsible for managing our accounts receivable, ensuring timely collection of outstanding debts, and minimizing credit risk. Additionally, the role will involve supporting accounts payable functions, ensuring accurate and timely processing of invoices. The ideal candidate will possess strong communication and negotiation skills, a keen eye for detail, and a solid understanding of US accounting practices. Key Responsibilities: Credit Control & Accounts Receivable Management: Proactively manage a portfolio of customer accounts to ensure timely collection of outstanding debts in accordance with company credit terms. Establish and maintain strong relationships with customers to facilitate collections and resolve payment queries. Monitor customer credit limits and payment patterns, identifying potential risks and escalating issues as necessary. Reconcile customer accounts, resolve discrepancies, and process payment allocations accurately. Prepare and issue statements of accounts and dunning letters as per established credit control procedures. Collaborate closely with sales and customer service teams to address customer issues impacting payment. Maintain accurate and up-to-date customer records in the accounting system. Accounts Payable Support: Assist with the accurate and timely processing of vendor invoices, ensuring proper coding and approvals. Reconcile vendor statements and resolve any discrepancies with suppliers. Support the preparation of payment runs and ensure adherence to payment terms. Maintain organized and accurate accounts payable records. Reporting & Analysis: Generate regular reports on accounts receivable aging, collection forecasts, and credit control performance. Provide insights on overdue accounts and potential bad debts. Compliance & Process Improvement: Ensure all credit control and accounts payable activities comply with company policies and relevant US accounting standards and regulations. Identify opportunities for process efficiencies and improvements within both credit control and accounts payable functions. Assist with month-end and year-end closing procedures related to accounts receivable and payable. Qualifications: Bachelor's degree in Accounting, Finance, Commerce, or a related field. Relevant certification in Credit Management or Accounts is a plus. Experience: Minimum of 2-4 years of progressive experience in credit control or accounts receivable, with a strong understanding of collection processes. Demonstrable experience (at least 1-2 years) in Accounts Payable functions. Experience working with US based companies or clients, with exposure to US accounting practices, is highly desirable. Familiarity with various accounting software systems (e.g., Xero, QuickBooks, Sage, Microsoft Dynamics) is preferred. Skills & Competencies: Technical Proficiency: Solid understanding of accounts receivable and accounts payable principles. Familiarity with basic US accounting practices and Tax implications. Proficient in Microsoft Excel (e.g., VLOOKUP, Pivot Tables). Experience with relevant accounting software. Communication & Negotiation: Excellent verbal and written communication skills in English, with the ability to negotiate effectively and professionally with customers and vendors. Attention to Detail: High level of accuracy and meticulousness in data entry and reconciliation. Problem-Solving: Ability to investigate discrepancies, resolve issues, and make informed decisions. Organization & Time Management: Strong organizational skills with the ability to manage multiple tasks and prioritize effectively to meet deadlines. Customer Service Orientation: A polite and persistent approach to customer interactions. Integrity: High level of integrity and ethical conduct in handling financial information. What We Offer: Opportunity to lead and optimize critical international logistics operations. Exposure to diverse global markets and supply chain challenges. Competitive salary package. Professional growth and development opportunities. A dynamic and collaborative work environment. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Schedule: Night shift Application Question(s): What is your Current monthly CTC? Work Location: In person
We are seeking an enthusiastic and target-driven Sales Executive to join our dynamic USA sales team. In this role, you will play a vital part in generating new business opportunities by contacting potential customers and promoting our range of dental equipment. Key Responsibilities: Prospecting: Identify and qualify potential customers through various methods, including cold calling, email campaigns, and online research. Build and maintain a database of potential clients within the target market. Sales Calls: Conduct outbound calls to introduce the company and our product range to potential customers from multiple geographies. Effectively communicate product benefits and address customer inquiries. Schedule appointments for sales representatives to meet with qualified leads. Lead Qualification: Assess customer needs and identify potential sales opportunities. Gather key information about potential clients, including their business needs and budget. Accurately record all customer interactions in the CRM system. Sales Support: Assist with the preparation of sales proposals and presentations. Provide administrative support to the sales team as needed. Market Research: Stay informed about industry trends, competitor activities, and market developments. Required Skills & Experience: Excellent communication and interpersonal skills, both verbal and written Strong phone presence and the ability to build rapport with potential customers Proven experience in a tele sales in the UK or USA market Robust understanding of sales principles and techniques Proficiency in using CRM systems (e.g., Salesforce, HubSpot) Strong organizational and time management skills Ability to work independently and as part of a team Highly motivated and target-oriented with a strong work ethic Excellent listening and questioning skills Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Schedule: Morning shift Application Question(s): What is your Current monthly CTC? Work Location: In person
We are USA based company and seeking a highly experienced and meticulous Logistics Coordinator for coordinating transport requirements to support the supply chain of the business. Working with external logistics companies and utilizing our internal resources to manage the movements of various material between multiple sites. Key Responsibilities: Working closely with the supply chain team (other departments), to coordinate the transport requirements for supplier ex-works collections, returns and intercompany site transfers. Process all paperwork for external logistics providers (raising purchase orders, passing invoices for services received etc.) Liaising with domestic and overseas suppliers, checking shipment invoices are correct for transport with overseas suppliers. Manage the dispatch from the warehouse, for both domestic and overseas shipments. Checking invoices are correctly issued for movement, where necessary for export Understanding the types of vehicles, mode of transport best suited for movement, couriers, vans, trucks, pallet networks, dedicated, both domestically and within EU, ROW etc. Engage with external logistics providers to ensure best service available for multiple transport requirements, providing all necessary paperwork, understanding customs clearance process required to complete tasks and providing clear precise instructions. Understanding timing requirements to complete said tasks within normal business operating hours. Maintaining and updating, daily trackers and other trackers required to record departmental information for KPI reporting purposes, through Excel, SharePoint etc. Providing quotations to internal departments where required Be the point of contact for inbound clearance processing for overseas shipments. Skills, Knowledge and Expertise: Clear and effective communication skills with internal and external clients Reliable time keeping and attendance. Must have great attention to detail Excellent IT Skills (MS Office Suite / Dynamics Business Central) Be flexible & proactive Good written and spoken communication Being able to work with one or more teams and alone Strong work ethic and ambition to progress To perform any other duties that may well be reasonably expected within the remit of the role. What We Offer: Opportunity to lead and optimize critical international logistics operations. Exposure to diverse global markets and supply chain challenges. Competitive salary package. Professional growth and development opportunities. A dynamic and collaborative work environment. Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Application Question(s): What is your current monthly CTC/ Salary? What We Offer: Opportunity to lead and optimize critical international logistics operations. Exposure to diverse global markets and supply chain challenges. Competitive salary package. Professional growth and development opportunities. A dynamic and collaborative work environment. Job Type: Full-time Pay: ₹45,000.00 - ₹50,000.00 per month Schedule: Night shift Application Question(s): What is your Current monthly CTC? Work Location: In person
We are USA based company and seeking a proactive and detail-oriented Customer Care Executive, often referred to as a Customer Service Representative or Customer Support Executive, plays a crucial role in ensuring customer satisfaction and loyalty. The specific duties can vary slightly depending on the industry and company, but generally involve being the primary point of contact for customers. Job Title: Customer Care Executive Location: Ahmedabad, Gujarat Job Type: Full-time Job Summary: The Customer Care Executive is responsible for providing exceptional service and support to our customers, ensuring their inquiries and concerns are addressed efficiently and effectively. This role serves as the first point of contact for customers, building positive relationships and contributing to overall customer retention and brand loyalty. Key Responsibilities: Customer Interaction: Handle a high volume of customer inquiries via various channels, including phone, email, live chat, and social media, in a professional and empathetic manner. Provide accurate, complete, and up-to-date information regarding products, services, policies, and procedures. Actively listen to customer concerns, identify root causes of issues, and provide appropriate solutions and guidance. De-escalate challenging situations with patience and professionalism, turning negative experiences into positive ones. Issue Resolution: Troubleshoot product/service issues, guiding customers through step-by-step solutions or escalating complex problems to the appropriate internal teams (e.g., technical support, sales, product development) for resolution. Take ownership of customer issues from initial contact through to resolution, ensuring timely follow-up. Process orders, returns, exchanges, billing inquiries, and other transactions accurately and efficiently. Documentation and Reporting: Maintain detailed and accurate records of all customer interactions, inquiries, and resolutions in the Customer Relationship Management (CRM) system. Identify recurring customer issues and provide feedback to management and relevant departments to improve products, services, and processes. Contribute to the company's knowledge base by documenting solutions to common problems. Product Knowledge & Continuous Improvement: Develop and maintain an in-depth understanding of all company products, services, and policies. Stay updated on industry trends and best practices in customer service. Actively participate in training and development programs to enhance skills and knowledge. Team Collaboration: Collaborate effectively with cross-functional teams to ensure seamless customer experience and issue resolution. Contribute to a positive and supportive team environment. Qualifications: High School Diploma or equivalent required; Associate's or Bachelor's degree in a related field (e.g., Business Administration, Communications) preferred. 4 years of experience in a customer service or customer support role, preferably in a fast-paced environment. Proficiency in using CRM software (e.g., Salesforce, Zendesk, Zoho) and other communication tools (e.g., phone systems, live chat software, email platforms). Excellent verbal and written communication skills with a clear, concise, and professional demeanor. Strong active listening skills and the ability to empathize with customers. Proven problem-solving abilities and critical thinking skills. Exceptional interpersonal skills and a customer-centric approach. Ability to multitask, prioritize, and manage time effectively in a dynamic environment. Patience, resilience, and a positive attitude, even when dealing with difficult customers. Ability to work independently and as part of a team. Physical Requirements (if applicable, for in-office roles): Ability to sit for extended periods. Ability to use a computer and phone system for extended periods. What We Offer: Opportunity to lead and optimize critical international logistics operations. Exposure to diverse global markets and supply chain challenges. Competitive salary package. Professional growth and development opportunities. A dynamic and collaborative work environment. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Schedule: Night shift Application Question(s): What is your Current monthly CTC? Work Location: In person
Job description About the Role: We are seeking an enthusiastic and target-driven Sales & BD to join our dynamic USA/ UK sales team. In this role, you will play a vital part in generating new business opportunities by contacting potential customers and promoting our range of dental equipment. Key Responsibilities: Prospecting: Identify and qualify potential customers through various methods, including cold calling, email campaigns, and online research. Build and maintain a database of potential clients within the target market. Sales Calls: Conduct outbound calls to introduce company and our product range to potential customers from multiple geographies. Effectively communicate product benefits and address customer inquiries. Schedule appointments for sales representatives to meet with qualified leads. Lead Qualification: Assess customer needs and identify potential sales opportunities. Gather key information about potential clients, including their business needs and budget. Accurately record all customer interactions in the CRM system. Sales Support: Assist with the preparation of sales proposals and presentations. Provide administrative support to the sales team as needed. Market Research: Stay informed about industry trends, competitor activities, and market developments. Required Skills & Experience: Excellent communication and interpersonal skills, both verbal and written Strong phone presence and the ability to build rapport with potential customers Proven experience in a telesales in the UK or USA market Robust understanding of sales principles and techniques Proficiency in using CRM systems (e.g., Salesforce, HubSpot) Strong organisational and time management skills Ability to work independently and as part of a team Highly motivated and target-oriented with a strong work ethic Excellent listening and questioning skills Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Job Type: Full-time Pay: ₹25,000.00 - ₹45,000.00 per month Schedule: Morning shift Application Question(s): What is your Current monthly CTC? Work Location: In person
We are USA based company and seeking a proactive and detail-oriented Credit Controller Executive to join our finance team in India, supporting our US-based operations. This dual-focused role will be responsible for managing our accounts receivable, ensuring timely collection of outstanding debts, and minimizing credit risk. Additionally, the role will involve supporting accounts payable functions, ensuring accurate and timely processing of invoices. The ideal candidate will possess strong communication and negotiation skills, a keen eye for detail, and a solid understanding of US accounting practices. Key Responsibilities: Credit Control & Accounts Receivable Management: Proactively manage a portfolio of customer accounts to ensure timely collection of outstanding debts in accordance with company credit terms. Establish and maintain strong relationships with customers to facilitate collections and resolve payment queries. Monitor customer credit limits and payment patterns, identifying potential risks and escalating issues as necessary. Reconcile customer accounts, resolve discrepancies, and process payment allocations accurately. Prepare and issue statements of accounts and dunning letters as per established credit control procedures. Collaborate closely with sales and customer service teams to address customer issues impacting payment. Maintain accurate and up-to-date customer records in the accounting system. Accounts Payable Support: Assist with the accurate and timely processing of vendor invoices, ensuring proper coding and approvals. Reconcile vendor statements and resolve any discrepancies with suppliers. Support the preparation of payment runs and ensure adherence to payment terms. Maintain organized and accurate accounts payable records. Reporting & Analysis: Generate regular reports on accounts receivable aging, collection forecasts, and credit control performance. Provide insights on overdue accounts and potential bad debts. Compliance & Process Improvement: Ensure all credit control and accounts payable activities comply with company policies and relevant US accounting standards and regulations. Identify opportunities for process efficiencies and improvements within both credit control and accounts payable functions. Assist with month-end and year-end closing procedures related to accounts receivable and payable. Qualifications: Bachelor's degree in Accounting, Finance, Commerce, or a related field. Relevant certification in Credit Management or Accounts is a plus. Experience: Minimum of 2-4 years of progressive experience in credit control or accounts receivable, with a strong understanding of collection processes. Demonstrable experience (at least 1-2 years) in Accounts Payable functions. Experience working with US based companies or clients, with exposure to US accounting practices, is highly desirable. Familiarity with various accounting software systems (e.g., Xero, QuickBooks, Sage, Microsoft Dynamics) is preferred. Skills & Competencies: Technical Proficiency: Solid understanding of accounts receivable and accounts payable principles. Familiarity with basic US accounting practices and Tax implications. Proficient in Microsoft Excel (e.g., VLOOKUP, Pivot Tables). Experience with relevant accounting software. Communication & Negotiation: Excellent verbal and written communication skills in English, with the ability to negotiate effectively and professionally with customers and vendors. Attention to Detail: High level of accuracy and meticulousness in data entry and reconciliation. Problem-Solving: Ability to investigate discrepancies, resolve issues, and make informed decisions. Organization & Time Management: Strong organizational skills with the ability to manage multiple tasks and prioritize effectively to meet deadlines. Customer Service Orientation: A polite and persistent approach to customer interactions. Integrity: High level of integrity and ethical conduct in handling financial information. What We Offer: Opportunity to lead and optimize critical international logistics operations. Exposure to diverse global markets and supply chain challenges. Competitive salary package. Professional growth and development opportunities. A dynamic and collaborative work environment. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Schedule: Night shift Application Question(s): What is your Current monthly CTC? Work Location: In person
We are UK based company and seeking a highly experienced and meticulous Logistics Coordinator for coordinating transport requirements to support the supply chain of the business. Working with external logistics companies and utilizing our internal resources to manage the movements of various material between multiple sites. Key Responsibilities: Working closely with the supply chain team (other departments), to coordinate the transport requirements for supplier ex-works collections, returns and intercompany site transfers. Process all paperwork for external logistics providers (raising purchase orders, passing invoices for services received etc.) Liaising with domestic and overseas suppliers, checking shipment invoices are correct for transport with overseas suppliers. Manage the dispatch from the warehouse, for both domestic and overseas shipments. Checking invoices are correctly issued for movement, where necessary for export Understanding the types of vehicles, mode of transport best suited for movement, couriers, vans, trucks, pallet networks, dedicated, both domestically and within EU, ROW etc. Engage with external logistics providers to ensure best service available for multiple transport requirements, providing all necessary paperwork, understanding customs clearance process required to complete tasks and providing clear precise instructions. Understanding timing requirements to complete said tasks within normal business operating hours. Maintaining and updating, daily trackers and other trackers required to record departmental information for KPI reporting purposes, through Excel, SharePoint etc. Providing quotations to internal departments where required Be the point of contact for inbound clearance processing for overseas shipments. Skills, Knowledge and Expertise: Clear and effective communication skills with internal and external clients Reliable time keeping and attendance. Must have great attention to detail Excellent IT Skills (MS Office Suite / Dynamics Business Central) Be flexible & proactive Good written and spoken communication Being able to work with one or more teams and alone Strong work ethic and ambition to progress To perform any other duties that may well be reasonably expected within the remit of the role. What We Offer: Opportunity to lead and optimize critical international logistics operations. Exposure to diverse global markets and supply chain challenges. Competitive salary package. Professional growth and development opportunities. A dynamic and collaborative work environment. What We Offer: Opportunity to lead and optimize critical international logistics operations. Exposure to diverse global markets and supply chain challenges. Competitive salary package. Professional growth and development opportunities. A dynamic and collaborative work environment. Job Type: Full-time Pay: ₹45,000.00 - ₹60,000.00 per month Application Question(s): What is your Current monthly CTC? What is your Expected monthly CTC? If Selected, how soon can you join? Work Location: In person
Job description Key Responsibilities: Network Management: Configure, monitor, and maintain the organisation's local area network (LAN), wide area network (WAN), and internet connectivity. Troubleshoot and resolve network-related issues promptly. Mailbox and Email Setup: Create and manage staff email accounts, ensuring proper configuration and security. Provide support for email-related issues, including integration with other tools and applications. IT Security: Deploy, manage, and update antivirus software across all systems. Monitor and maintain IT security protocols to protect sensitive data and prevent breaches. Staff Support: Respond to and resolve employee queries related to hardware, software, and connectivity issues. Provide guidance and training on IT systems and tools as needed. Hardware and Software Maintenance: Install, configure, and maintain computer systems, peripherals, and software applications. Ensure the IT inventory is up to date and in good working order. Requirements: Proven experience in IT support or a similar role. Strong knowledge of networking protocols, hardware, and troubleshooting. Proficiency in setting up and managing email services (e.g., Microsoft 365, Google Workspace). Experience with antivirus deployment and IT security best practices. Excellent problem-solving skills and attention to detail. Strong communication skills with the ability to explain technical concepts to non-technical users. Relevant certifications such as CompTIA Network+, Microsoft Certified: Fundamentals, or equivalent are a plus. Job Type: Full-time Pay: ₹18,000.00 - ₹35,000.00 per month Application Question(s): What is your Current monthly CTC? What is your Expected monthly CTC? If selected, how soon can you join? Work Location: In person
Job description Documentation and Compliance: Prepare and manage import/export documentation, including bills of lading, invoices, packing lists, and certificates of origin. Ensure compliance with all local and international customs regulations and trade laws. Work closely with customs brokers to ensure proper clearance and avoid delays in shipments.. Reporting and Data Analysis: Generate reports on import/export activities, including shipment statuses, costs, and any issues encountered. Responsibilities: Customs Clearance Management: Prepare and submit all necessary documentation required for customs clearance of packaging products, including bills of lading, commercial invoices, packing lists, and certificates of origin. Coordinate with customs brokers to ensure compliance with all customs regulations, tariffs, and duties. Resolve any customs-related issues that may arise, such as discrepancies, fines, or delays. Ensure that all documentation is accurate and meets both local and international regulatory standards. Stay up to date on customs laws, regulations, and any changes in trade agreements or tariff codes related to the packaging industry. Import/Export Documentation and Compliance: Ensure that all import/export shipments comply with relevant laws, regulations, and quality standards in the packaging industry. Review and verify import/export documents to ensure they are complete and correct before submission to customs authorities. Work closely with the finance department to ensure proper calculation of duties, taxes, and tariffs on incoming goods. Delivery Processing Coordination: Oversee the logistics and transportation of packaging products from customs clearance to final delivery to customers or warehouses. Coordinate with shipping and freight companies to arrange final delivery of goods to the specified destinations (e.g., warehouses, distribution centers, or customers). Ensure that the delivery process is seamless, timely, and cost-effective. Work with internal teams to schedule deliveries and manage delivery priorities to meet customer demands and deadlines. Shipping and Freight Management: Liaise with freight forwarders, carriers, and third-party logistics providers to ensure efficient delivery of goods. Track shipments and provide updates on the status of deliveries to both internal teams and customers. Resolve any shipping-related issues, such as delays, lost shipments, or damage during transit. Inventory and Warehouse Coordination: Work with warehouse teams to ensure accurate tracking and receiving of packaging products once cleared through customs. Verify that all shipments are properly documented in inventory systems and check for discrepancies upon arrival. Ensure proper storage and handling of goods once received at warehouses or distribution centers. Reporting and Data Analysis: Generate and maintain reports on customs clearance status, delivery progress, and any issues encountered during processing. Analyze trends in shipping, customs processes, and costs to recommend improvements for operational efficiency. Problem Solving and Troubleshooting: Address and resolve any issues or discrepancies related to customs clearance, shipping delays, or delivery problems. Coordinate with various departments to ensure timely resolution of issues impacting the delivery of packaging materials. Knowledge : Strong understanding of customs regulations, international trade compliance, and tariff systems. Familiarity with import/export documentation requirements and the packaging industry’s specific needs. Proficiency in customs clearance software and ERP systems. Knowledge of packaging materials and their specific transportation and handling requirements. Qualifications: Bachelor's degree in International Business, Logistics, Supply Chain Management, or a related field.. Strong understanding of international trade regulations, including import/export laws, customs procedures, and trade agreements. Experience with international shipping, including ocean. Excellent communication, interpersonal, and problem-solving skills.. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software. Job Type: Full-time Pay: ₹20,000.00 - ₹45,000.00 per month Application Question(s): What is your Current monthly CTC? What is your Expected monthly CTC? If Selected, how soon can you join? Work Location: In person
Job role To support the UK Customer Service department in performing the day to day tasks of the Fulfilment team. Ensuring the efficient and cost-effective fulfilment of all Customer requirements, with delivery of outstanding customer service at all times. Key responsibilities Process and manage customer sales orders, ensuring all orders are communicated to the Logistics team according to agreed schedule and lead times Build relationships with Customers to ensure they receive all the information they require and we can get a strong flow of information from them about current and future demand Frequently liaise with customers, responding to their queries, resolving delivery or price queries, keeping a log of all issues and current status and ensuring relevant team are aware. Look for opportunities to mitigate costs, do things more efficiently and anticipate issues that may arise in future, communicating these to relevant stakeholders Provide clear ownership in all operational issues with a customer impact ensuring delivery of customer required outcomes and high levels of internal and external communication Measure customer satisfaction by ensuring all customer issues are captured and resolved in a timely manner Undertake any further duties which may from time to time be assigned This job description is not intended to be either prescriptive or exhaustive, but is issued as a general framework at the time of writing. Person Specification Customer Service experience in UK/ US Supply Chain, Logistics or Distribution experience Stock/Inventory Management Basic Import/Export experience preferred but not essential Knowledge and skills Intermediate IT skills: Outlook, Excel, Word, PowerPoint Excellent verbal and written communication skills Good organisational skills Strong attention to detail Ability to prioritise workload, multitask and work to deadlines Ability to work on own initiative and with multiple stakeholders Flexible to take on extra and varied tasks when required Enjoy working in a fast paced environment Proactive and quick thinking in solving problems Have a positive attitude with a strong passion for what you do Job Type: Full-time Pay: ₹30,000.00 - ₹45,000.00 per month Application Question(s): What is your Current monthly CTC? What is your Expected monthly CTC? If Selected, how soon can you join? Work Location: In person
The MIS Executive in the Supply Chain Management (SCM) department is responsible for leveraging information systems to optimize and enhance the efficiency of the organization's supply chain operations. This role involves collecting, analyzing, and interpreting supply chain data, generating insightful reports, and developing tools to support informed decision-making across procurement, logistics, warehousing, and distribution functions. The MIS Executive plays a crucial role in ensuring data accuracy, improving process visibility, and contributing to cost reduction and operational excellence within the SCM domain. Responsibilities: Data Management and Analysis: Collect, cleanse, and maintain accurate supply chain data from various sources, including ERP systems, databases, and spreadsheets. Analyze large datasets to identify trends, patterns, and anomalies related to inventory levels, supplier performance, logistics costs, and delivery timelines. Develop and implement data collection systems and strategies to ensure data integrity and availability. Reporting and Dashboarding: Generate regular and ad-hoc reports on key supply chain performance indicators (KPIs) such as on-time delivery, inventory turnover, procurement spend, and transportation costs. Design and create interactive dashboards and visualizations using tools like Excel, Power BI, or other BI platforms to communicate insights effectively to stakeholders. Automate report generation processes to improve efficiency and accuracy. System Support and Maintenance: Provide support for SCM-related information systems and software applications. Assist in system upgrades, implementations, and troubleshooting. Collaborate with the IT department to ensure seamless integration of SCM systems with other organizational platforms. Process Improvement: Identify opportunities for process optimization within the supply chain based on data analysis and system capabilities. Develop and implement tools and solutions to streamline workflows, reduce manual effort, and improve data accuracy. Support the implementation of new technologies and systems within the SCM department. Collaboration and Communication: Work closely with various teams within the SCM department (e.g., procurement, logistics, warehousing) to understand their data needs and provide relevant insights. Communicate findings and recommendations to management and other stakeholders in a clear and concise manner. Participate in cross-functional projects to ensure alignment of IT solutions with SCM objectives. Documentation and Training: Create and maintain documentation for SCM reports, dashboards, and data management processes. Provide training and support to SCM users on utilizing MIS tools and reports effectively. Qualifications and Skills: Bachelor's degree in Information Technology, Computer Science, Business Administration (with a focus on MIS), Supply Chain Management, or a related field. Proven experience (typically 2-5 years) as an MIS Executive, Data Analyst, or in a similar role, preferably within a supply chain or logistics environment. Strong proficiency in data analysis and reporting tools, especially Microsoft Excel (including advanced formulas, pivot tables, charts). Experience with business intelligence (BI) and data visualization tools (e.g., Power BI, Tableau) is highly desirable. Familiarity with ERP systems (e.g., SAP, Oracle) and their SCM modules is an advantage. Understanding of database concepts and SQL is a plus. Strong analytical and problem-solving skills with a keen attention to detail. Excellent communication (both written and verbal) and presentation skills. Ability to work independently and collaboratively within a team. Good organizational and time-management skills. Knowledge of supply chain management principles and practices is beneficial. Reporting To: SCM Manager or Head of Supply Chain Job Type: Full-time Pay: ₹18,000.00 - ₹35,000.00 per month Application Question(s): What is your Current monthly CTC? What is your Expected monthly CTC? If selected, how soon can you join? Work Location: In person
ob description We are seeking a detail-oriented and strategic Procurement Executive to manage the purchasing of goods and services essential for our operations. The ideal candidate will be responsible for ensuring cost-effective procurement without compromising quality or delivery timelines. Key Duties: Identify and evaluate potential suppliers. Prepare purchase orders and monitor delivery timelines. Conduct cost analysis and negotiate pricing/contracts. Ensure compliance with company policies and industry regulations. Maintain accurate procurement records and reports. Collaborate with cross-functional teams to align procurement strategy. Requirements: Bachelor's degree in Business, Supply Chain, or related field. 0–2 years’ experience in procurement Strong communication & negotiation skills Advanced proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, Data Analysis, etc.) Job Type: Full-time Pay: ₹18,000.00 - ₹40,000.00 per month Application Question(s): What is your Current monthly CTC? What is your Expected monthly CTC? If selected, how soon can you join? Work Location: In person
Job Overview We are looking for a highly motivated E-commerce Executive with 2-3 years of experience in managing Shopify stores to join our team. The ideal candidate will oversee our online store's day-to-day operations, ensure an optimal user experience, and drive sales growth. You will be expected to utilise your knowledge of e-commerce best practices, Shopify functionality, and digital marketing to enhance the performance of our online store. Roles and Responsibilities Website Management: Manage and maintain the e-commerce platform, ensuring products, content, and promotions are up-to-date and user experience is optimised. Product Listing: Add new products to the website, including writing product descriptions, uploading images, and organising products into relevant categories. Inventory & Stock Management: Monitor inventory levels and coordinate with suppliers and the warehouse to ensure product availability and accurate stock records. User Experience: Continuously improve the user journey, ensuring a seamless shopping experience from browsing to checkout. Order Fulfilment: Manage and process customer orders, ensure timely delivery, and coordinate with logistics and customer service teams to resolve any order-related issues. Data Analysis: Track and analyse website performance, including sales, conversion rates, traffic, and customer behaviour. Provide regular reports and insights to improve sales and marketing strategies. CRM Management: Maintain and manage customer databases, segment audiences, and assist in executing personalised email marketing campaigns. Content Creation & Optimisation: Collaborate with content teams to develop and optimise product pages, blogs, and other digital assets. Ensure content is SEO-friendly. A/B Testing & Conversion Rate Optimization: Perform A/B tests to optimise website elements and marketing strategies to improve user engagement and increase conversion rates. Vendor & Supplier Relations: Work closely with suppliers, logistics partners, and other stakeholders to manage product sourcing, shipping, and customer satisfaction. Security & Compliance: Ensure the e-commerce platform is secure and customer data is protected. Stay informed of relevant laws and regulations, such as GDPR and online privacy standards. Technology & Tool Optimisation: Keep up to date with the latest e-commerce technologies and tools. Work with developers and IT teams to troubleshoot and improve the website. Cross-team collaboration: Manage professional communication with 3rd party agencies such as developers, designers and digital marketing. So, with the Internal team. Must-to-Have Skills 2-3 years of experience working with Shopify, including managing product listings, inventory, and theme customisations. Strong understanding of e-commerce principles, digital marketing strategies, and conversion optimisation. Proficiency with Shopify’s platform, including themes, plugins, and apps. Experience with Shopify Analytics to track and report on e-commerce metrics. Experience with Google Analytics, Google Ads, Google search console and Google merchant centre. Knowledge of SEO best practices for e-commerce websites. Excellent communication skills, both written and verbal. Ability to multitask, prioritise, and manage time effectively. Strong attention to detail and problem-solving skills. Understanding of payment gateways, shipping methods, and fulfilment processes within Shopify. Good-to-Have Skills Experience in email marketing, particularly with platforms like Mailchimp and Yotpo integrated with Shopify. Familiarity with social media platforms and how to leverage them for e-commerce marketing and driving traffic to the Shopify store. Experience with third-party tools and apps in the Shopify ecosystem for upselling, cross-selling, and abandoned cart recovery. Knowledge of Google Ads, Facebook Ads, or other digital advertising platforms and their role in driving e-commerce sales. Experience with Shopify Plus or working with high-volume e-commerce stores. Knowledge of UX/UI best practices to improve customer journey and site navigation. Experience in managing Shopify apps for customer reviews, loyalty programmes, and subscription services. Job Type: Full-time Pay: ₹20,000.00 - ₹45,000.00 per month Application Question(s): What is your Current monthly CTC? What is your Expected monthly CTC? If selected, how soon can you join? Work Location: In person
Role Overview: One of the UK based company is seeking a creative and results-driven Social Media Manager to join our team in India. This role will be instrumental in developing and executing our social media strategy for the Indian market, aligning with our overall global marketing objectives. The ideal candidate will have a strong understanding of social media platforms, digital marketing trends in India, and the ability to create engaging content that resonates with our target audience. You will be responsible for building and nurturing our online presence, driving brand awareness, and generating leads. Key Responsibilities: Strategy Development & Execution: Develop and implement a comprehensive social media strategy aligned with the company's marketing goals and target audience in India. Adapt global social media strategies for the Indian market, considering local nuances and trends. Define key performance indicators (KPIs) and track the performance of social media campaigns. Content Creation & Curation: Create engaging and relevant content (text, images, videos, etc.) tailored for various social media platforms (e.g., Facebook, Instagram, LinkedIn, Twitter, YouTube). Plan and manage a content calendar, ensuring timely and consistent posting. Collaborate with the marketing team to develop content that supports broader marketing campaigns. Curate relevant content from other sources to share with our audience. Community Management: Build and maintain a strong online community by actively engaging with followers, responding to comments and messages, and fostering discussions. Monitor social media channels for brand mentions and relevant conversations. Address customer inquiries and feedback in a professional and timely manner, escalating issues as needed. Platform Management: Manage the company's presence across various social media platforms relevant to the Indian market. Stay up-to-date with the latest features, algorithm changes, and best practices for each platform. Optimize social media profiles for maximum visibility. Campaign Management & Analysis: Plan, execute, and manage social media advertising campaigns targeted towards the Indian audience. Monitor campaign performance, analyse data, and provide recommendations for optimization. Track ROI and report on the effectiveness of social media activities. Market Research & Trend Analysis: Conduct research on social media trends, competitor activities, and audience behaviour in India. Identify opportunities to leverage emerging platforms and technologies. Collaboration & Reporting: Collaborate with the UK-based marketing team to ensure brand consistency and alignment of strategies. Provide regular reports on social media performance, insights, and recommendations to the marketing leadership. Work with internal teams (e.g., sales, customer support) to ensure a consistent brand message. Budget Management: Manage the social media budget for the Indian market effectively, ensuring optimal ROI. Skills and Experience: Bachelor's degree in Marketing, Communications, Digital Marketing, or a related field. Proven experience (3+ years) managing social media for a brand, preferably within the Indian market. Strong understanding of the Indian social media landscape and user behaviour. Excellent written and verbal communication skills in English. Knowledge of Hindi or other regional Indian languages is a plus. Proven ability to create engaging and high-quality content across various formats. Experience with social media management tools (e.g., Hootsuite, Sprout Social). Proficiency in using social media analytics platforms to track and measure performance. Experience with social media advertising platforms (e.g., Facebook Ads Manager, LinkedIn Campaign Manager). Strong understanding of digital marketing principles and best practices. Ability to work independently and as part of a remote, international team. Excellent organizational and time management skills. A creative and strategic thinker with a results-oriented mindset. Passion for social media and staying up-to-date with the latest trends. Job Type: Full-time Pay: ₹30,000.00 - ₹45,000.00 per month Application Question(s): What is your Current monthly CTC? What is your Expected monthly CTC? If selected, how soon can you join? Work Location: In person
Job description Are you passionate about quality management and compliance in the food packaging industry? We are hiring for a UK-based leader in sustainable packaging solutions, is seeking an experienced to ensure our products meet the highest quality and safety standards. Position Details In the paper industry, Quality Assurance (QA) plays a crucial role in ensuring consistent product quality, meeting customer requirements, and complying with industry standards. QA focuses on preventing defects and refining manufacturing procedures throughout the production process. Job Description : Quality Control : Involves regular checks and measurements during production to ensure products meet specified qualities, often incorporating Total Quality Management (TQM). Testing and Measurement : Utilizes various testing instruments and methods to assess physical and chemical properties of paper and its products, including thickness, density, tear strength, and burst strength. Process Control: Involves monitoring and adjusting various parameters during the papermaking process to maintain consistency and optimize performance. Raw Material Inspection : Ensuring the quality of raw materials like pulp, fibers, and chemicals used in paper production. Continuous Improvement : Regularly reviewing and improving QA procedures to enhance product quality, reduce waste, and optimize operational efficiency. Compliance with Standards: Adhering to industry standards and regulations, such as ISO 9001:2000, to ensure quality and safety. Data Analysis and Management : Utilizing data from online systems and web inspection systems to analyze roll quality and identify areas for improvement. Preferred Experience Candidates with experience in the following industries will have an added advantage: Paper Mills and Paper Conversion Food Packaging Why Join Us? Be part of a global leader in sustainable packaging solutions. Opportunity to work in a fast-paced and innovation-driven environment. Professional growth opportunities and competitive compensation. Job Type: Full-time Pay: ₹18,000.00 - ₹30,000.00 per month Application Question(s): What is your Current monthly CTC? What is your Expected monthly CTC? If selected, how soon can you join? Work Location: In person
Job description About the Role: We are UK based company and seeking a proactive and detail-oriented Credit Controller Executive to join our finance team in India, supporting our UK-based operations. This dual-focused role will be responsible for managing our accounts receivable, ensuring timely collection of outstanding debts, and minimizing credit risk. Additionally, the role will involve supporting accounts payable functions, ensuring accurate and timely processing of invoices. The ideal candidate will possess strong communication and negotiation skills, a keen eye for detail, and a solid understanding of UK accounting practices. Key Responsibilities: Credit Control & Accounts Receivable Management: Proactively manage a portfolio of customer accounts to ensure timely collection of outstanding debts in accordance with company credit terms. Establish and maintain strong relationships with customers to facilitate collections and resolve payment queries. Monitor customer credit limits and payment patterns, identifying potential risks and escalating issues as necessary. Reconcile customer accounts, resolve discrepancies, and process payment allocations accurately. Prepare and issue statements of accounts and dunning letters as per established credit control procedures. Collaborate closely with sales and customer service teams to address customer issues impacting payment. Maintain accurate and up-to-date customer records in the accounting system. Accounts Payable Support: Assist with the accurate and timely processing of vendor invoices, ensuring proper coding and approvals. Reconcile vendor statements and resolve any discrepancies with suppliers. Support the preparation of payment runs and ensure adherence to payment terms. Maintain organized and accurate accounts payable records. Reporting & Analysis: Generate regular reports on accounts receivable aging, collection forecasts, and credit control performance. Provide insights on overdue accounts and potential bad debts. Compliance & Process Improvement: Ensure all credit control and accounts payable activities comply with company policies and relevant UK accounting standards and regulations. Identify opportunities for process efficiencies and improvements within both credit control and accounts payable functions. Assist with month-end and year-end closing procedures related to accounts receivable and payable. Qualifications: Bachelor's degree in Accounting, Finance, Commerce, or a related field. Relevant certification in Credit Management or Accounts is a plus. Experience: Minimum of 2-4 years of progressive experience in credit control or accounts receivable, with a strong understanding of collection processes. Demonstrable experience (at least 1-2 years) in Accounts Payable functions. Experience working with UK-based companies or clients, with exposure to UK accounting practices, is highly desirable. Familiarity with various accounting software systems (e.g., Xero, QuickBooks, Sage, Microsoft Dynamics) is preferred. Skills & Competencies: Technical Proficiency: Solid understanding of accounts receivable and accounts payable principles. Familiarity with basic UK accounting practices and VAT implications. Proficient in Microsoft Excel (e.g., VLOOKUP, Pivot Tables). Experience with relevant accounting software. Communication & Negotiation: Excellent verbal and written communication skills in English, with the ability to negotiate effectively and professionally with customers and vendors. Attention to Detail: High level of accuracy and meticulousness in data entry and reconciliation. Problem-Solving: Ability to investigate discrepancies, resolve issues, and make informed decisions. Organization & Time Management: Strong organizational skills with the ability to manage multiple tasks and prioritize effectively to meet deadlines. Customer Service Orientation: A polite and persistent approach to customer interactions. Integrity: High level of integrity and ethical conduct in handling financial information. What We Offer: Opportunity to lead and optimize critical international logistics operations. Exposure to diverse global markets and supply chain challenges. Competitive salary package. Professional growth and development opportunities. A dynamic and collaborative work environment. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Application Question(s): What is your Current monthly CTC? What is your Expected monthly CTC? If Selected, how soon can you join? Work Location: In person
Job description We're seeking a visionary Supply Chain Executive to lead the strategic evolution and digitalization of our global supply chain. This role will be pivotal in designing and implementing next-generation supply chain solutions, integrating advanced analytics, AI, and automation to enhance agility, resilience, and cost-efficiency. If you're a strategic thinker with a proven track record of driving significant change and leveraging technology in the supply chain, we want to hear from you. Operational Efficiency: Continuously analyze and improve operational workflows, identifying bottlenecks and implementing solutions to enhance speed, accuracy, and cost-effectiveness across procurement, production planning, warehousing, and logistics. Cost Management: Develop and implement strategies to aggressively reduce supply chain operating costs, including transportation, inventory holding, and warehousing expenses, without compromising quality or service levels. Inventory Optimization: Implement advanced inventory control techniques to minimize stockouts and overstock, ensuring optimal inventory turns and working capital utilization. Supplier Performance Management: Work closely with suppliers to drive on-time delivery, quality improvements, and cost reductions through effective performance monitoring and relationship management. Logistics & Distribution Optimization: Manage and optimize transportation networks and warehousing operations to ensure efficient, timely, and cost-effective delivery of raw materials and finished goods. SOP Development & Adherence: Develop, implement, and ensure strict adherence to Standard Operating Procedures (SOPs) across all supply chain functions to maintain consistency and quality. Risk Mitigation: Proactively identify operational risks within the supply chain and develop robust contingency plans to ensure continuity of supply. Team Leadership: Lead, train, and motivate a team of supply chain professionals to achieve operational excellence and continuous improvement. Qualifications: Bachelor's degree in Supply Chain, Business, or a related field. 1+ years of proven experience in end-to-end supply chain management, preferably with experience in a startup or fast-growing environment. Hands-on experience with procurement, logistics, and inventory management. Strong negotiation skills and experience managing vendor relationships. Advanced proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUP, data analysis functions) is mandatory.. Ability to thrive in a dynamic, fast-paced, and sometimes ambiguous environment. Excellent problem-solving skills and a proactive, can-do attitude. Strong communication and interpersonal skills, with the ability to build relationships internally and externally. Job Type: Full-time Pay: ₹18,000.00 - ₹30,000.00 per month Application Question(s): What is your Current monthly CTC? What is your Expected monthly CTC? If selected, how soon can you join? Work Location: In person
Job description About the Role: We are seeking an enthusiastic and target-driven Sales & BD to join our dynamic USA/ UK sales team. In this role, you will play a vital part in generating new business opportunities by contacting potential customers and promoting our range of dental equipment. Key Responsibilities: Prospecting: Identify and qualify potential customers through various methods, including cold calling, email campaigns, and online research. Build and maintain a database of potential clients within the target market. Sales Calls: Conduct outbound calls to introduce company and our product range to potential customers from multiple geographies. Effectively communicate product benefits and address customer inquiries. Schedule appointments for sales representatives to meet with qualified leads. Lead Qualification: Assess customer needs and identify potential sales opportunities. Gather key information about potential clients, including their business needs and budget. Accurately record all customer interactions in the CRM system. Sales Support: Assist with the preparation of sales proposals and presentations. Provide administrative support to the sales team as needed. Market Research: Stay informed about industry trends, competitor activities, and market developments. Required Skills & Experience: Excellent communication and interpersonal skills, both verbal and written Strong phone presence and the ability to build rapport with potential customers Proven experience in a telesales in the UK or USA market Robust understanding of sales principles and techniques Proficiency in using CRM systems (e.g., Salesforce, HubSpot) Strong organisational and time management skills Ability to work independently and as part of a team Highly motivated and target-oriented with a strong work ethic Excellent listening and questioning skills Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Job Type: Full-time Pay: ₹25,000.00 - ₹45,000.00 per month Application Question(s): What is your Current monthly CTC? What is your Expected monthly CTC? Work Location: In person