Store Lead

2 - 6 years

0 Lacs

Posted:3 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Store Lead at the Under Armour store in Bhopal, your role involves overseeing the daily operations and performance of the store. You will lead a team of associates to ensure exceptional customer service, achieve sales targets, and maintain a positive brand image. Your responsibilities include maximizing profitability, driving operational excellence, and fostering a motivated work environment. **Responsibilities:** - **Leadership and Team Management:** - Recruit, train, and develop a high-performing team of sales associates. - Set clear expectations, provide coaching and feedback, and conduct regular performance evaluations. - Foster a positive work environment that encourages teamwork, collaboration, and employee engagement. - Motivate and inspire the team to achieve sales goals and deliver exceptional customer service. - **Sales and Customer Service:** - Drive sales by setting and achieving sales targets and maximizing store profitability. - Develop and implement strategies to increase customer traffic, conversion rates, and average transaction value. - Ensure the store provides an excellent customer experience, resolving inquiries, concerns, and complaints promptly. - Monitor sales performance and take corrective actions as needed to meet or exceed goals. - **Store Operations and Visual Merchandising:** - Maintain a clean, organized, and visually appealing store following Under Armour's merchandising guidelines. - Manage inventory levels, including stock replenishment, transfers, and markdowns to optimize sales. - Ensure store compliance with company policies and procedures related to cash handling, security, and loss prevention. - Implement operational processes to streamline workflow and maximize efficiency. - **Financial Management:** - Analyze financial reports and key performance indicators to identify areas for improvement and develop action plans. - Control expenses and minimize operational costs while maintaining customer service and store standards. - **Brand Ambassadorship and Networking:** - Represent the Under Armour brand professionally within the store and local community. - Build and maintain relationships with local businesses, organizations, and partners to drive brand awareness. - Stay updated on industry trends, competitors, and market conditions to provide feedback to senior management. **Qualification Required:** - Graduation degree - 2-5 years of experience in a similar role Please note that the job title for this position is Store Manager, it is a full-time role in the Sales department located in Bhopal at a mid-senior level.,

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