Vice President Business Development, Sales & Customer Success

18 years

35 - 45 Lacs

Posted:1 month ago| Platform: Linkedin logo

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On-site

Job Type

Full Time

Job Description

Leanworx is a fast-growing SaaS company revolutionizing the manufacturing sector through real-time machine monitoring and Industry 4.0 solutions. Our platform helps factories dramatically improve productivity by making machines intelligent, visible, and connected.

What are we looking for?

We are seeking a dynamic

Vice President – Business Development

to

own and drive revenue growth

, lead

sales strategy and execution

, and

build a world-class customer success function

. This is a

high-impact leadership role

reporting directly to the founders, with a mandate to

scale operations, expand markets, and build a high-performing team

.
  • 18+ years of progressive leadership in sales or business development within manufacturing tech / smart manufacturing / MES / ERP software.
  • Proven experience selling to CEOs and scaling SaaS or industrial tech sales functions.
  • Strong understanding of SaaS metrics, industry 4.0 trends, and enterprise account management.
  • Strategies to open up new revenue streams by upselling, monetising accrued data and other industry domains.
  • Experience building teams from scratch and scaling processes across diverse geographies.
  • Experience forging business partnerships and building distributors across diverse geographies
  • Analytical mind set with ability to convert insights into revenue growth levers.
  • Fluent in CRM systems and sales automation tools.
Strategic Sales Leadership
  • Define and execute national sales strategies to accelerate ARR and expand market share.
  • Own the sales funnel — from lead generation to closure — with accountability for performance KPIs.
  • Identify and penetrate key manufacturing segments where Industry 4.0 adoption is high or inevitable.
  • Build and lead a performance-driven sales team focused on enterprise clients (especially CEOs & CXOs in manufacturing).
Customer Success & Support Excellence
  • Build and scale a responsive customer support team aligned with SLAs, NPS, and retention metrics.
  • Design post-sales experience to drive product adoption, reduce churn, and maximize upselling.
  • Create closed-loop feedback with product and tech teams based on customer pain points.
Team Building & Leadership
  • Hire, coach, and mentor top talent across sales and support.
  • Create a high-ownership culture focused on results, learning, and customer centricity.
  • Set up internal systems for performance tracking, reviews, and continuous improvement.
Executive Communication & Stakeholder Management
  • Serve as the face of Leanworx to CEOs and leadership at customer organizations.
  • Work closely with the Founders on GTM strategy, pricing, expansion, and investor reporting.
  • Represent Leanworx at key industry events, conferences, and ecosystem platforms.
Business Growth & Expansion
  • Lead expansion across Indian manufacturing hubs; build global strategic partnerships with OEMs, system integrators, and ecosystem enablers.
  • Use market intelligence to shape future product roadmap and go-to-market motion.
  • Own and manage departmental budgets and performance metrics (ARR, CAC, LTV).
Why Join Us
  • A chance to lead growth for one of India’s leading Industry 4.0 SaaS ventures and taking the company to global markets.
  • Work directly with the technocrat founders and be part of the core leadership team.
  • Competitive compensation with aggressive performance-linked incentives.
  • A sharp, entrepreneurial, and collaborative team environment.
  • Flexibility, autonomy, and the thrill of building something transformational.
If you are a fast builder, confident leader, and revenue driver ready to shape the future of rising smart manufacturing in India and ovrerses, then let us talk.
Skills: sales,ceos,leadership,saas,revenue,manufacturing,adoption,customer,metrics

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