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5.0 years

0 Lacs

Gurugram, Haryana, India

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About Paytm About Us : Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology Paytm Travel is one of the fastest-growing business verticals within the ecosystem, offering a wide range of travel services including flights, trains, buses, hotels, and more. With a strong user base and a high-intent travel audience, Paytm Travel is uniquely positioned to deliver high-impact advertising opportunities to brands Job Overview As an Ad Sales Manager for Paytm Travel, you will be responsible for driving advertising revenue by offering digital ad solutions (e.g., sponsored listings, native integrations, display ads, and co-branded travel deals) to a variety of partners including airlines, hotels, OTAs, tourism boards, and lifestyle brands. This is a quota-carrying role that demands a consultative sales approach, strong market understanding, and ability to build high-value, long-term partnerships. Revenue Growth & Target Achievement Meet and exceed monthly/quarterly ad revenue targets through customized advertising solutions. Develop seasonal and geo-targeted media packages tailored to advertisers’ goals (e.g., reach, awareness, conversions). Client Acquisition & Account Management Identify new advertisers from the travel, hospitality, retail, and fintech sectors. Build and manage strong relationships with key decision-makers, focusing on repeat business and upselling. Drive campaign performance through ROI-led pitch strategies, reporting, and optimizations. Market Strategy & Internal Collaboration Stay ahead of industry trends and competitor offerings to refine and differentiate Paytm Travel’s ad sales strategy. Work closely with Product, Marketing, and Analytics teams to co-create ad products, improve targeting capabilities, and enable closed-loop measurement. Reporting & Performance Analytics Track key performance metrics such as CTRs, impressions, conversion rates, and retention. Deliver actionable campaign insights and post-sales reports to clients. Qualifications & Skills Experience: 5+ years of experience in digital ad sales, media partnerships, or B2B enterprise sales. Preferred exposure to the travel, fintech, or e-commerce domains. Strong track record of meeting or exceeding sales quotas in performance-based environments Skills & Tools: Excellent negotiation, storytelling, and presentation skills. Strong analytical mindset to interpret campaign data and optimize performance. Education: MBA in Marketing, Media, or related fields preferred. Bachelor’s degree required. Why Join Us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Respect, that is earned, not demanded from your peers and manager Compensation : If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! Show more Show less

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0 years

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Chennai, Tamil Nadu, India

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∙ Identify and pursue new business opportunities in both B2B and B2G segments. Build a pipeline of potential customers and government clients. ∙ Develop and maintain strong, long-term relationships with existing clients. Understand their needs, provide product information, and offer tailored solutions to maximize customer satisfaction. ∙ Achieve and exceed sales targets by proactively identifying opportunities, closing deals, and upselling additional products or services. ∙ Keep abreast of market trends, competitor activities, and customer preferences. Use this information to develop effective sales strategies and product positioning. ∙ Possess a deep understanding of our paint and coating products, their features, and benefits. Be able to effectively communicate this information to potential and existing customers. ∙ Study and understand customer requirements and effectively relay the requirements to the rest of the team in order to effectively service the customer. ∙ Prepare regular sales reports, including sales forecasts, customer feedback, and market insights. Share these reports with the management team to inform decision-making. ∙ Collaborate with cross-functional teams, including marketing, product development, and customer support, to ensure a seamless customer experience. ∙ Provide excellent after-sales support by addressing customer inquiries, resolving issues, and ensuring timely product delivery. Skills Required - Strong knowledge of paints, coatings, and related products. ∙ Exceptional communication and interpersonal skills. ∙ Ability to build and maintain strong customer relationships. ∙ Results-driven, with a proactive and self-motivated work ethic. ∙ Excellent negotiation and presentation skills. ∙ Familiarity with B2B and B2G sales processes and dynamics. ∙ Proficiency in using CRM software and Microsoft Office Suite. Skills: knowledge of paints,communication skills,familiarity with b2b and b2g sales processes,presentation skills,crm software proficiency,results-driven work ethic,customer relationship management,b2g sales processes,proficiency in microsoft office suite,chemical industry,negotiation skills,b2b,strong knowledge of paints and coatings,customer requirements,interpersonal skills,customer satisfaction,b2b sales processes,microsoft office suite,proficiency in crm software,business opportunities,coatings,sales,exceptional communication skills Show more Show less

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14.0 years

0 Lacs

Chennai, Tamil Nadu, India

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We are looking for a results-driven Enterprise Sales Manager to drive revenue and customer success for our B2B skilling, assessment, and fresher deployment solutions across Global Capability Centers (GCCs), IT/ITeS The role entails end-to-end ownership of the sales cycle – from lead generation to deal closure and solution onboarding – with a consultative, value-based approach. Key Responsibilities: 1. Enterprise Sales Strategy & Execution Own the sales funnel and revenue targets across BFSI, EV, GCCs, IT, ITeS, FinTech, and other emerging sectors. Generate leads through outbound efforts, referrals, events, and strategic partnerships. Qualify prospects and build executive-level relationships with CHROs, L&D heads, Business Unit Leaders, and CXOs. Present integrated skilling, assessment, and deployment solutions aligned to each sector’s unique talent needs. 2. Consultative Solution Selling Conduct need-gap analysis and tailor solutions involving: Skilling programs (freshers, upskilling, cross-skilling) Digital assessments with secure remote proctoring Domain-specific certifications (e.g., BFSI, EV technology, IT services) Deployment support and post-hiring readiness Create custom proposals and lead pricing, negotiation, and closure discussions. 3. Product Integration & Coordination Liaise with internal teams (product, content, delivery, tech) to shape sector-specific offerings. Co-develop Centers of Excellence (COEs) for large clients and design talent development pathways. Ensure smooth program delivery, onboarding, and ongoing client satisfaction. 4. Platform Sales (Assessments + LMS) Pitch proprietary digital assessment platforms and learning management systems to enterprise clients. Highlight use cases such as: Fresher recruitment and filtering Internal employee assessment Regulatory compliance testing Ensure high platform adoption and renewal. 5. Account Growth & Strategic Expansion Identify white space for upselling and cross-selling additional services. Build multi-stakeholder relationships to increase wallet share within existing clients. Drive account mining in sectors like GCCs where multi-location and global skilling demand is high. 6. Market Intelligence & Reporting Track trends in sectoral skilling, EdTech, and workforce development (e.g., EV tech, AI/ML in BFSI, IT compliance). Maintain up-to-date CRM entries, forecast revenues, and report sales performance. Provide structured feedback to marketing and product teams to improve go-to-market fit. Ideal Candidate Profile: 7–14 years of enterprise sales experience in EdTech, HRTech, assessments, SaaS, or L&D solutions. Strong understanding of at least two of the following sectors: BFSI, EV, GCCs, IT/ITeS, FinTech. Proven success in selling to HR, L&D, or CXO stakeholders and managing long sales cycles. Demonstrated ability to create compelling proposals, lead solutioning, and close large deals. Proficiency in CRM tools (e.g., Zoho, Salesforce) and reporting dashboards. Excellent communication, relationship-building, and strategic thinking skills. Show more Show less

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0 years

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Mumbai, Maharashtra, India

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Job Description Analyst – Inbound Chat – Customer Operations Pune | Full-time (FT) | Customer Operations Shift Timings – US Shift |Management Level – Analyst| Travel Requirements - NA Job Description: Inbound Chat – Analyst As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

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0 years

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Hyderabad, Telangana, India

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∙ Identify and pursue new business opportunities in both B2B and B2G segments. Build a pipeline of potential customers and government clients. ∙ Develop and maintain strong, long-term relationships with existing clients. Understand their needs, provide product information, and offer tailored solutions to maximize customer satisfaction. ∙ Achieve and exceed sales targets by proactively identifying opportunities, closing deals, and upselling additional products or services. ∙ Keep abreast of market trends, competitor activities, and customer preferences. Use this information to develop effective sales strategies and product positioning. ∙ Possess a deep understanding of our paint and coating products, their features, and benefits. Be able to effectively communicate this information to potential and existing customers. ∙ Study and understand customer requirements and effectively relay the requirements to the rest of the team in order to effectively service the customer. ∙ Prepare regular sales reports, including sales forecasts, customer feedback, and market insights. Share these reports with the management team to inform decision-making. ∙ Collaborate with cross-functional teams, including marketing, product development, and customer support, to ensure a seamless customer experience. ∙ Provide excellent after-sales support by addressing customer inquiries, resolving issues, and ensuring timely product delivery. Skills Required - Strong knowledge of paints, coatings, and related products. ∙ Exceptional communication and interpersonal skills. ∙ Ability to build and maintain strong customer relationships. ∙ Results-driven, with a proactive and self-motivated work ethic. ∙ Excellent negotiation and presentation skills. ∙ Familiarity with B2B and B2G sales processes and dynamics. ∙ Proficiency in using CRM software and Microsoft Office Suite. Skills: knowledge of paints,communication skills,familiarity with b2b and b2g sales processes,presentation skills,crm software proficiency,results-driven work ethic,customer relationship management,b2g sales processes,proficiency in microsoft office suite,chemical industry,negotiation skills,b2b,strong knowledge of paints and coatings,customer requirements,interpersonal skills,customer satisfaction,b2b sales processes,microsoft office suite,proficiency in crm software,business opportunities,coatings,sales,exceptional communication skills Show more Show less

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8.0 years

0 Lacs

Bengaluru, Karnataka, India

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Job Title: Client Servicing Lead – Digital, Communication & Creative Location: Bangalore Experience: 6–8 Years Industry: Advertising, Digital & Creative Communications About The Role We are looking for a Client Servicing Lead who lives and breathes digital, communication, and creative strategy . Someone with deep experience in managing brand communications , leading digital-first campaigns, and partnering with creative teams to craft compelling narratives. If you're street smart, proactive, and a natural relationship builder who can handle pressure while ensuring flawless execution, this role is made for you. You will be the anchor between the client and the agency , ensuring delivery is not just on time and on brief, but also exceptional. Key Responsibilities Client & Relationship Management: Build and manage strong relationships with senior-level clients across industries. Act as the single point of contact for all communication and creative requirements. Communication Strategy: Understand the brand’s tone, messaging, and market position to collaborate effectively with strategy and creative teams. Provide input that sharpens briefs and elevates output. Creative Servicing: Work closely with creative teams to ensure ideas align with client expectations, brand objectives, and timelines. Translate client feedback into actionable directions without losing the creative essence. Digital Campaign Management: Lead the end-to-end delivery of digital campaigns including social media, video, influencer, and performance campaigns. Stay on top of market trends and emerging digital tools. Operational Ownership: Ensure seamless project delivery – from kick-off to post-launch – by managing internal workflows, client approvals, and delivery schedules. Problem-Solving & Escalation Handling: Anticipate roadblocks, resolve issues quickly, and maintain high service standards throughout. Upselling & Business Development: Identify growth opportunities within existing accounts and pitch relevant services and ideas proactively. What We're Looking For 6–8 years of experience in client servicing with strong exposure to digital, communication, and creative campaign management – preferably in a reputed advertising/digital agency in India. Proven track record of managing large clients and creative-led projects across sectors. Deep understanding of digital platforms, brand communication, and campaign lifecycles. Strong communication skills – verbal, written, and presentation – with the ability to simplify the complex. Highly organised, detail-oriented, and able to drive multiple projects simultaneously. A natural hustler with a collaborative spirit and a solutions-first attitude. Show more Show less

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0.0 years

0 Lacs

Pimpri-Chinchwad, Maharashtra

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Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Meeting with managers in the organization to plan strategically. Expanding the customer base by upselling and cross-selling. Understanding key customer individual needs and addressing these. Conducting business reviews using CRM programs. Knowing your competition and strategizing accordingly. Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Schedule: Day shift Education: Bachelor's (Preferred) Location: Pimpri-Chinchwad, Maharashtra (Required) Work Location: In person

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1.0 - 6.0 years

3 - 5 Lacs

Noida, New Delhi, Delhi / NCR

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Location- Kirti Nagar, Delhi. Candidate must have minimum 3-6 months of experience in any international Sales /Voice process . Paid training will be provided for travel process 5 days working Interested candidates call Ruchika @9650997623 Required Candidate profile Excellent English communication skills. Perks and benefits Salary : 25k -40k Both sides cabs/ meals

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3.0 years

0 Lacs

Mumbai Metropolitan Region

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Role: Manager Property & Casualty Who Are We? BimaKavach is reimagining how Indian businesses access protection — with technology, speed, and simplicity at the core of everything we do. We proudly serve 3,000+ companies, including names like BSNL, Daikin, The Whole Truth, and CleverTap, and are backed by top investors like Waterbridge, Blume, Arali, and Eximius. Our mission? To safeguard every Indian business by 2047. Our mindset? Bold, fast-moving, and customer-obsessed. Join us at BimaKavach and be part of a once-in-a-generation opportunity to reshape how insurance works for millions of businesses. Bring your expertise, curiosity, and ambition — and help build the future of SME insurance in India. Job Overview We are seeking a knowledgeable and experienced Property and Casualty Insurance Manager to lead and oversee insurance operations, including underwriting, claims management, and client relationships. The ideal candidate will have a strong background in property and casualty insurance, exceptional leadership skills, and a commitment to delivering top-tier service. Key Responsibilities Assess clients' insurance needs: Analyze coverage gaps and identify risks across property, marine, and engineering insurance. Provide tailored insurance consultation: Present suitable insurances and policy options for property, marine, and engineering coverage based on client requirements. Explain policy details: Clarify terms, conditions, and limitations of property, marine, and engineering insurance policies to clients. Manage policy servicing: Oversee renewals, modifications, cancellations, and handle related inquiries for property, marine, and engineering insurance products. Claims guidance: Assist clients through the claims process for property, marine, and engineering insurance, ensuring smooth settlements. Client relationship management: Build and maintain strong relationships, promptly resolving issues and enhancing satisfaction. Cross-selling and upselling: Identify opportunities to offer additional property, marine, and engineering insurance products to meet sales targets. Industry knowledge: Stay informed about trends, regulations, and updates related to property, marine, and engineering insurance products. Record maintenance: Keep accurate client records and ensure compliance with all regulatory requirements. Qualifications Any bachelors degree 3+ years of experience in property and casualty insurance management or a related role. In-depth knowledge of underwriting principles, claims processes, and industry regulations. Strong analytical, problem-solving, and decision-making skills. Excellent communication and interpersonal skills. Proficiency in insurance software and tools. Key Details Location: Bangalore or Mumbai Compensation: Market competitive pay along with a variable performance-based component Date of Joining: ASAP Show more Show less

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6.0 - 8.0 years

0 Lacs

Karol Bagh, Delhi, India

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Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you. Job Purpose Drive overall business of the branch by ensuring exceptional customer service, proactive sales environment, seamless back-office operations and overall profitable branch Enhance existing relationships with customers and build new relationships to increase the customer base Ensure compliance with all applicable external and internal regulations and guidelines Key Accountabilities Drive implementation of the overall Bank strategy at branch level (asset and liability, marketing, sales, operations) in consultation with the Cluster Head Develop and implement branch specific marketing & communication strategies to build DBS brand and to achieve branch targets Owner of Branch P&L, Cascade the branch scorecard to branch and sales employees to ensure achievement of targets Develop and ensure adherence to the operating budget for the branch in line with the corporate and regional budget Requirements Generate sales through assets, liability and other banking products as well as TPP Monitor on a regular basis the actual achievement of sales targets vis-à-vis plans for the branch; take necessary action to minimize deviations, if any Build and manage effective customer relationship with key customers tagged to him/her; enable superior customer service to them; Advise them on making robust investment and financial decisions Reduce customer dormancy and customer attrition Ensure branch target achievement through effective upselling and cross selling Develop the business prospects in the branch vicinity by scouting for avenues to expand overall branch book, both assets & liability portfolio qualitatively & quantitatively Ensure effective execution of marketing campaigns and conversion of customer referrals Drive Business growth through prospective high net worth individuals, along with Relationship managers to maintain positive relationships Address customer queries and grievances escalated by the branch personnel in a timely manner Ensure Lead sharing with respective Business like IBG for Assets etc Manage public relations and liaison with local government authorities / RBI/ other banks for day to day branch operations and reporting Support the internal and external audit team in carrying out the periodic branch audit; Formulate action plans to address the deviations found in audit Provide guidance to branch personnel on effective customer relationship management, sales, customer service and compliance to ensure achievement of individual targets Take overall responsibility for identification of training needs and completion of mandatory certifications for branch personnel Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team members Required Experience 6-8 years in handling Branch of a reputed Bank Education / Preferred Qualifications MBA Core Competencies Excellent interpersonal and communication skills Ability to build strong relationships with clients Responsible Ability to meet deadlines Knowledge about internal/external regulations Technical Competencies Good Computer Knowledge Work Relationship Effective communication between self and superior Inter-personal skills & team player Display of RED Attitude (Reliable, Easy to deal with & Dependable) DBS India - Culture & Behaviors DBS Is Committed To Building a Culture Where All Employees Are Valued, Respected And Their Opinions Count. We Take Pride In Providing a Workplace That Fosters Continuous Professional Development, Flexible Working, And Opportunities To Grow Within An Inclusive And Diverse Environment. Expected Value Driven Behaviors Are Ensure Customer Focus by Delighting Customers & Reduce Complaints Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement Maintain the Highest Standards of Honesty and Integrity Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements . Primary Location India-Delhi-Karol Bagh, Delhi Job Relationship Management Schedule Regular Job Type Full-time Job Posting Jun 13, 2025, 8:00:00 AM Show more Show less

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1.0 - 6.0 years

3 - 6 Lacs

Noida, Gurugram, Delhi / NCR

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Call & Whatsapp Sneha @ 8448100705 Urgent Hiring for Multiple Processes for the US Market Need At least 1 year of experience in any International voice sales process Candidates should be ready to work under sales pressure Need only immediate joiner Required Candidate profile Urgent Hiring 4 International Voice Sales Process Need only Immediate Joiner Location: Gurgaon Salary upto-50k Interview: Face to Face Candidates must be in Delhi-NCR (we don't take virtual interviews

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1.0 - 6.0 years

3 - 6 Lacs

New Delhi, Gurugram, Delhi / NCR

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Hi Urgent hiring for international voice sales process Need at least 06 months of experience in Any international sales process Candidates should be ready to work under sales pressure Any International Voice Sales or Upselling experience considered Required Candidate profile Call Sneha @ 8448100705 Need International Sales or Upselling Experience with Excellent Communication Skills The candidate should be an immediate joiner Interview: Face to Face only Salary upto-50k

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0 years

0 Lacs

Mumbai Metropolitan Region

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∙ Identify and pursue new business opportunities in both B2B and B2G segments. Build a pipeline of potential customers and government clients. ∙ Develop and maintain strong, long-term relationships with existing clients. Understand their needs, provide product information, and offer tailored solutions to maximize customer satisfaction. ∙ Achieve and exceed sales targets by proactively identifying opportunities, closing deals, and upselling additional products or services. ∙ Keep abreast of market trends, competitor activities, and customer preferences. Use this information to develop effective sales strategies and product positioning. ∙ Possess a deep understanding of our paint and coating products, their features, and benefits. Be able to effectively communicate this information to potential and existing customers. ∙ Study and understand customer requirements and effectively relay the requirements to the rest of the team in order to effectively service the customer. ∙ Prepare regular sales reports, including sales forecasts, customer feedback, and market insights. Share these reports with the management team to inform decision-making. ∙ Collaborate with cross-functional teams, including marketing, product development, and customer support, to ensure a seamless customer experience. ∙ Provide excellent after-sales support by addressing customer inquiries, resolving issues, and ensuring timely product delivery. Skills Required - Strong knowledge of paints, coatings, and related products. ∙ Exceptional communication and interpersonal skills. ∙ Ability to build and maintain strong customer relationships. ∙ Results-driven, with a proactive and self-motivated work ethic. ∙ Excellent negotiation and presentation skills. ∙ Familiarity with B2B and B2G sales processes and dynamics. ∙ Proficiency in using CRM software and Microsoft Office Suite. Skills: business opportunities,exceptional communication skills,strong knowledge of paints and coatings,chemical industry,results-driven work ethic,b2b,familiarity with b2b and b2g sales processes,presentation skills,customer requirements,proficiency in microsoft office suite,negotiation skills,customer relationship management,interpersonal skills,customer satisfaction,sales,proficiency in crm software Show more Show less

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1.0 - 6.0 years

3 - 6 Lacs

New Delhi, Gurugram, Delhi / NCR

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Call & Wtsapp: 8448100705 Need only immediate joiners Urgent Hiring for Hotel Sales /Telecom Sales /Travel Sales (PPC Calls) Any International Sales experience is required at least 1 year Should be target achiever Ready to work under sales pressure Required Candidate profile Need Immediate Joiners for International Sales process Hiring for Hotel Sales Travel Sales Telecom Sales Autoparts Sales process etc Salary upto-50k Interested plz call Sneha @ 8448100705

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6.0 years

0 Lacs

Gurugram, Haryana, India

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BIS is a dynamic branding and marketing services agency specializing in digital solutions, customer engagement, and data-driven marketing strategies. We work with diverse clients to build compelling brand narratives and drive measurable business impact. Location: Gurgaon (In-Office) Role Overview We are looking for an Account Manager – Client Servicing & Success who will be responsible for ensuring client satisfaction, timely communication, and cross-functional coordination to meet client expectations. This role is the face of the organization for the client and plays a critical role in managing relationships, coordinating internal efforts, and ensuring account growth and operational clarity — without direct delivery ownership. Key Responsibilities Client Servicing & Relationship Management Act as the main point of contact for all assigned clients. Build and maintain strong, long-lasting client relationships. Schedule and participate in discovery calls, review meetings, and client check-ins. Anticipate client needs and ensure a high level of responsiveness and service quality. Account Coordination & Project Support Coordinate with internal teams (design, content, strategy, digital) to ensure alignment on deliverables, timelines, and expectations. Maintain project trackers, follow up on tasks, and ensure timely inputs to respective teams. Prepare and support in creating client presentations, proposals, and recap documents. Payment Coordination Work closely with the finance team to track invoicing and outstanding payments. Follow up with clients for dues in a structured, courteous, and professional manner. Maintain real-time dashboards or trackers for each client’s payment status. Upselling & Growth Identification Identify opportunities for upselling additional services or increasing account value. Share client needs or gaps with the strategy or sales teams for targeted proposals. Support commercial conversations by presenting value additions to clients. Reporting & Analysis Generate periodic client service reports and feedback summaries. Track service KPIs such as response times, issue resolution, and satisfaction scores. Collate and share performance summaries or updates based on client inputs. Key Requirements 3–6 years of experience in account management, client servicing, or customer success. Preferred Female Candidate. Excellent verbal and written communication skills. Strong coordination and follow-up skills with internal and external stakeholders. Proficient in Google Workspace, Excel, and tools like Asana, Notion, Trello, or HubSpot. Detail-oriented with a proactive attitude and client-first approach. Able to multitask and manage multiple accounts without losing attention to detail. Strong interpersonal and relationship-building abilities. Commercial mindset with a knack for identifying client opportunities and risks. Comfortable owning payments and client communication. Show more Show less

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6.0 - 8.0 years

0 Lacs

Haryana, India

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Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you. Job Purpose Drive overall business of the branch by ensuring exceptional customer service, proactive sales environment, seamless back-office operations and overall profitable branch Enhance existing relationships with customers and build new relationships to increase the customer base Ensure compliance with all applicable external and internal regulations and guidelines Key Accountabilities Drive implementation of the overall Bank strategy at branch level (asset and liability, marketing, sales, operations) in consultation with the Cluster Head Develop and implement branch specific marketing & communication strategies to build DBS brand and to achieve branch targets Owner of Branch P&L, Cascade the branch scorecard to branch and sales employees to ensure achievement of targets Develop and ensure adherence to the operating budget for the branch in line with the corporate and regional budget Requirements Generate sales through assets, liability and other banking products as well as TPP Monitor on a regular basis the actual achievement of sales targets vis-à-vis plans for the branch; take necessary action to minimize deviations, if any Build and manage effective customer relationship with key customers tagged to him/her; enable superior customer service to them; Advise them on making robust investment and financial decisions Reduce customer dormancy and customer attrition Ensure branch target achievement through effective upselling and cross selling Develop the business prospects in the branch vicinity by scouting for avenues to expand overall branch book, both assets & liability portfolio qualitatively & quantitatively Ensure effective execution of marketing campaigns and conversion of customer referrals Drive Business growth through prospective high net worth individuals, along with Relationship managers to maintain positive relationships Address customer queries and grievances escalated by the branch personnel in a timely manner Ensure Lead sharing with respective Business like IBG for Assets etc Manage public relations and liaison with local government authorities / RBI/ other banks for day to day branch operations and reporting Support the internal and external audit team in carrying out the periodic branch audit; Formulate action plans to address the deviations found in audit Provide guidance to branch personnel on effective customer relationship management, sales, customer service and compliance to ensure achievement of individual targets Take overall responsibility for identification of training needs and completion of mandatory certifications for branch personnel Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team members Required Experience 6-8 years in handling Branch of a reputed Bank Education / Preferred Qualifications MBA Core Competencies Excellent interpersonal and communication skills Ability to build strong relationships with clients Responsible Ability to meet deadlines Knowledge about internal/external regulations Technical Competencies Good Computer Knowledge Work Relationship Effective communication between self and superior Inter-personal skills & team player Display of RED Attitude (Reliable, Easy to deal with & Dependable) DBS India - Culture & Behaviors DBS Is Committed To Building a Culture Where All Employees Are Valued, Respected And Their Opinions Count. We Take Pride In Providing a Workplace That Fosters Continuous Professional Development, Flexible Working, And Opportunities To Grow Within An Inclusive And Diverse Environment. Expected Value Driven Behaviors Are Ensure Customer Focus by Delighting Customers & Reduce Complaints Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement Maintain the Highest Standards of Honesty and Integrity Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements . Primary Location India-Haryana-Ocus Job Relationship Management Schedule Regular Job Type Full-time Job Posting Jun 13, 2025, 10:30:00 AM Show more Show less

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1.0 years

0 Lacs

Noida, Uttar Pradesh, India

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Key Responsibilities: Build and maintain strong, long-lasting client relationships. Serve as the main point of contact between clients and internal teams. Understand client needs and provide appropriate solutions. Handle client queries and resolve issues in a timely and professional manner. Coordinate with internal departments (sales, support, operations) to ensure smooth service delivery. Regularly follow up with clients for feedback and satisfaction. Prepare and deliver presentations and reports as needed. Identify upselling and cross-selling opportunities to grow business with existing clients. Keep records of client interactions, transactions, and feedback. Exp-1+ years Salary- 25k Location- Noida Show more Show less

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2.0 years

0 Lacs

Chennai, Tamil Nadu, India

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Job Description We are looking for an enthusiastic and style-savvy Fashion Consultant to join our retail footwear team. As a key member of our store, you will be the face of our brand—guiding customers to find the perfect footwear that complements their personal style and meets their needs. If you have a passion for fashion, strong sales skills, and a commitment to delivering top-tier customer experiences, we want to hear from you! Key Responsibilities Greet and assist customers in a friendly, professional manner Offer expert product knowledge and styling advice tailored to each customer Stay up to date on current fashion trends, footwear collections, and brand offerings Actively drive sales by understanding customer needs and making suitable product recommendations Maintain store presentation standards, including merchandising, cleanliness, and stock organization Support visual merchandising efforts and promotional displays Assist with inventory management, restocking, and price tagging Handle transactions at the point of sale with accuracy and efficiency Build lasting customer relationships through exceptional service and follow-up Qualifications 0–2 years of experience in retail sales, preferably in fashion or footwear A strong interest in fashion, styling, and customer engagement Excellent communication and interpersonal skills Energetic, approachable, and team-oriented attitude Ability to work in a fast-paced retail environment Flexibility to work weekends, evenings, and holidays as required Skills: footwear,upselling,communication skills,store,pos systems,inventory management,customer experience,retail,customer handling,styling advice,communication,product knowledge,customer relationships,fashion retail,sale techniques,fashion knowledge,fashion trends,personal styling,interpersonal skills,merchandising,customer service,sales,personalized styling advice Show more Show less

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0 years

0 Lacs

Bengaluru, Karnataka, India

Remote

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Telecaller - Whitefield Careers We are looking for a dynamic and result-oriented Telecaller to join our growing team in Whitefield. The ideal candidate will possess excellent communication skills and the ability to build rapport with potential clients. The Telecaller will be responsible for generating leads, managing customer relationships, and driving sales. This is a remote opportunity . Key Responsibilities Generating leads through cold calling. Following up with potential clients. Managing customer inquiries and resolving issues effectively. Maintaining accurate records of calls and interactions. Meeting or exceeding sales targets. Identifying and qualifying potential sales leads. Building rapport with clients. Upselling and cross-selling opportunities. Qualifications Excellent communication and interpersonal skills. Proven ability to build rapport and trust. Proficiency in using CRM software. Strong work ethic and the ability to work independently. Ability to multitask and manage multiple projects simultaneously. Ability to thrive in a fast-paced environment. Skills Telecalling Telesales Cold Calling CRM Software Proficiency (e.g., Salesforce) Active Listening Persuasion Problem Solving Time Management Customer Relationship Management Show more Show less

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0.0 - 3.0 years

2 - 3 Lacs

Bengaluru

Work from Office

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Preference will be given to immediate joiners. Roles and Responsibilities Handle customer calls, resolve their queries, and provide solutions to their issues. Meet daily targets set by the company for sales performance. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve common goals and objectives. Stay updated on product knowledge and industry trends to improve sales skills. Mode- Work From Office Candidates needs to be fluent in English and Hindi/Kannada/Tamil Location- Bangalore Incentives- 15000 to 20000 per month Benefits:1. Medical Insurance of 1 lakh2. Free lunch, snack, and beverages3. Promotions and increments every 3 months from the joining date.4. Spot Awards, Vouchers. In case of any query, kindly connect on chinmayi.s@nobroker.in

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6.0 years

0 Lacs

Bengaluru, Karnataka, India

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Designation – Group Head - Brand Growth Location: Hustlehub Tech Park, Somasundarapalya Main Road, adjacent 27th Main Road, ITI Layout, Sector 2, HSR Layout, Haralukunte Village, Bengaluru, Karnataka 560102 Days of working – 5 (Sat& Sun fixed off) Overview: We are seeking an accomplished and strategic Group Head with advanced knowledge in social media, strategic planning, and a comprehensive understanding of influencer marketing, paid media, SEO, technology, and e-commerce. The ideal candidate should be passionate about team and account growth, adept at leading large-scale campaigns, and possess strong expertise in strategy development, campaign execution, extensive research, and understanding the entire process of creating a brand identity. Key Responsibilities: Strategic Account Management: Develop and implement high-level strategic account plans to drive both team and account growth. Utilize advanced knowledge of social media, influencer marketing, paid media, SEO, tech, and e-commerce for comprehensive account strategies. Campaign Execution and Research: Lead the planning and execution of impactful campaigns, ensuring alignment with client goals. Work on 360 integrated campaigns. Conduct extensive research to gather insights, inform strategies, and optimize campaigns. Manage multiple projects simultaneously, mentoring or supervising other projects with respective managers. Understand and implement mainline marketing strategies and effectively add that in campaign planning and execution. Team Leadership and Management: Lead and mentor a team of more than 5-6 Account Managers/Solution Architects, fostering a collaborative and high-performance team culture. Provide strategic guidance on team growth, account management, and campaign execution. Client Relationship Management: Build and maintain strong client relationships, acting as the main point of contact. Recognize the crucial nature of client management in ensuring client satisfaction. Address client concerns and proactively identify opportunities for account expansion. Understanding Brand Identity Importance: Understand the entire process of creating a brand identity, including defining brand archetypes, visual tonality, and brand persona. Collaborate with creative teams to ensure brand elements align with client objectives and resonate with target audiences. New Business Pitches: Actively participate in and lead new business pitches, showcasing expertise in digital marketing. Research data, gather insights, and prepare compelling presentations for pitch activities. Present and lead pitches from the forefront, demonstrating leadership and strategic thinking. Opportunity Identification and Event Planning: Identify opportunities for big events in advance, aligning with festive, sports, or special occasions. Create plans for significant events and ensure seamless execution. Upselling and Project Leadership: Create opportunities for different verticals and propose them to existing clients. Lead projects with complex delivery, covering all digital verticals/solutions provided. Key Skills & Qualifications: Minimum 6 years of Brand growth experience for clients. Exceptional communication and interpersonal skills for effective stakeholder management. Strong background in managing and coordinating teams to execute marketing initiatives. Candidate with experience in digital marketing agency is preferred. About Lyxel&Flamingo: Lyxel&Flamingo is all in one Digital Marketing Solution for businesses at the intersection of art, design, and technology. Our multi-competence left brain-right brain approach create powerful solutions for brands in an increasingly disruptive world. We dig right into the business. Company Website - lyxelandflamingo.com Show more Show less

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6.0 - 8.0 years

0 Lacs

Greater Delhi Area

On-site

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Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you. Job Purpose Drive overall business of the branch by ensuring exceptional customer service, proactive sales environment, seamless back-office operations and overall profitable branch Enhance existing relationships with customers and build new relationships to increase the customer base Ensure compliance with all applicable external and internal regulations and guidelines Key Accountabilities Drive implementation of the overall Bank strategy at branch level (asset and liability, marketing, sales, operations) in consultation with the Cluster Head Develop and implement branch specific marketing & communication strategies to build DBS brand and to achieve branch targets Owner of Branch P&L, Cascade the branch scorecard to branch and sales employees to ensure achievement of targets Develop and ensure adherence to the operating budget for the branch in line with the corporate and regional budget Requirements Generate sales through assets, liability and other banking products as well as TPP Monitor on a regular basis the actual achievement of sales targets vis-à-vis plans for the branch; take necessary action to minimize deviations, if any Build and manage effective customer relationship with key customers tagged to him/her; enable superior customer service to them; Advise them on making robust investment and financial decisions Reduce customer dormancy and customer attrition Ensure branch target achievement through effective upselling and cross selling Develop the business prospects in the branch vicinity by scouting for avenues to expand overall branch book, both assets & liability portfolio qualitatively & quantitatively Ensure effective execution of marketing campaigns and conversion of customer referrals Drive Business growth through prospective high net worth individuals, along with Relationship managers to maintain positive relationships Address customer queries and grievances escalated by the branch personnel in a timely manner Ensure Lead sharing with respective Business like IBG for Assets etc Manage public relations and liaison with local government authorities / RBI/ other banks for day to day branch operations and reporting Support the internal and external audit team in carrying out the periodic branch audit; Formulate action plans to address the deviations found in audit Provide guidance to branch personnel on effective customer relationship management, sales, customer service and compliance to ensure achievement of individual targets Take overall responsibility for identification of training needs and completion of mandatory certifications for branch personnel Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team members Required Experience 6-8 years in handling Branch of a reputed Bank Education / Preferred Qualifications MBA Core Competencies Excellent interpersonal and communication skills Ability to build strong relationships with clients Responsible Ability to meet deadlines Knowledge about internal/external regulations Technical Competencies Good Computer Knowledge Work Relationship Effective communication between self and superior Inter-personal skills & team player Display of RED Attitude (Reliable, Easy to deal with & Dependable) DBS India - Culture & Behaviors DBS Is Committed To Building a Culture Where All Employees Are Valued, Respected And Their Opinions Count. We Take Pride In Providing a Workplace That Fosters Continuous Professional Development, Flexible Working, And Opportunities To Grow Within An Inclusive And Diverse Environment. Expected Value Driven Behaviors Are Ensure Customer Focus by Delighting Customers & Reduce Complaints Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement Maintain the Highest Standards of Honesty and Integrity Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements . Primary Location India-Delhi-Mahavir Nagar, Delhi Job Relationship Management Schedule Regular Job Type Full-time Job Posting Jun 13, 2025, 10:30:00 AM Show more Show less

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3.0 - 4.0 years

0 Lacs

Gurgaon, Haryana, India

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Location: Gurgaon (On-site) Department: Sales Reporting To: Sales Head About the Role We are looking for a dynamic and results-driven Sales Manager – MICE to join our fast-paced startup environment. The ideal candidate will be responsible for driving MICE (Meetings, Incentives, Conferences, and Exhibitions) business, building strong client relationships, and achieving revenue targets. This role demands a strategic thinker with a passion for sales, deep industry connections, and the ability to thrive in a high-energy setting. Key Responsibilities Business Development & Client Acquisition Develop and implement strategic sales plans to attract MICE business and meet revenue goals in India and APAC Region. Identify and actively pursue new business opportunities through networking, prospecting, and market research. Build and maintain strong relationships with corporate clients, government bodies, and key industry stakeholders. Understand client needs and tailor solutions that exceed expectations, ensuring a personalized approach. Sales Strategy & Negotiation Prepare customized proposals, presentations, and contracts for MICE events. Effectively communicate the value proposition of our offerings and negotiate terms to secure profitable deals. Implement pricing strategies and promotional initiatives to maximize revenue and profitability. Identify upselling and cross-selling opportunities to enhance event offerings. Market Intelligence & Competitive Analysis Stay updated on market trends, competitor activities, and industry developments within the MICE segment. Conduct regular market research and analysis to identify opportunities for business growth. Required Skills & Qualifications Bachelor's degree in Hospitality Management or a related field. Proven track record of success in MICE sales, of 3 to 4 years. Strong network of corporate clients and industry contacts. Excellent communication, negotiation, and interpersonal skills. Ability to work effectively in a fast-paced, high-growth environment. Strategic thinker with a results-driven approach. Compensation & Benefits Competitive salary as per industry standards. Lucrative incentive structure based on performance. Opportunity to be part of a high-growth startup culture. If you are a passionate sales professional with a strong foothold in the MICE industry and thrive in a dynamic environment, we’d love to hear from you! Email : sonika.dalal@spalba.com Show more Show less

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6.0 - 8.0 years

0 Lacs

Haryana

On-site

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Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you. Job Purpose* Drive overall business of the branch by ensuring exceptional customer service, proactive sales environment, seamless back-office operations and overall profitable branch* Enhance existing relationships with customers and build new relationships to increase the customer base* Ensure compliance with all applicable external and internal regulations and guidelinesKey Accountabilities* Drive implementation of the overall Bank strategy at branch level (asset and liability, marketing, sales, operations) in consultation with the Cluster Head* Develop and implement branch specific marketing & communication strategies to build DBS brand and to achieve branch targets* Owner of Branch P&L, Cascade the branch scorecard to branch and sales employees to ensure achievement of targets* Develop and ensure adherence to the operating budget for the branch in line with the corporate and regional budgetRequirements* Generate sales through assets, liability and other banking products as well as TPP* Monitor on a regular basis the actual achievement of sales targets vis-à-vis plans for the branch; take necessary action to minimize deviations, if any* Build and manage effective customer relationship with key customers tagged to him/her; enable superior customer service to them; Advise them on making robust investment and financial decisions* Reduce customer dormancy and customer attrition* Ensure branch target achievement through effective upselling and cross selling* Develop the business prospects in the branch vicinity by scouting for avenues to expand overall branch book, both assets & liability portfolio qualitatively & quantitatively* Ensure effective execution of marketing campaigns and conversion of customer referrals* Drive Business growth through prospective high net worth individuals, along with Relationship managers to maintain positive relationships* Address customer queries and grievances escalated by the branch personnel in a timely manner* Ensure Lead sharing with respective Business like IBG for Assets etc.* Manage public relations and liaison with local government authorities / RBI/ other banks for day to day branch operations and reporting* Support the internal and external audit team in carrying out the periodic branch audit; Formulate action plans to address the deviations found in audit* Provide guidance to branch personnel on effective customer relationship management, sales, customer service and compliance to ensure achievement of individual targets.* Take overall responsibility for identification of training needs and completion of mandatory certifications for branch personnel* Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team membersRequired Experience* 6-8 years in handling Branch of a reputed BankEducation / Preferred Qualifications* MBACore Competencies* Excellent interpersonal and communication skills* Ability to build strong relationships with clients.* Responsible* Ability to meet deadlines.* Knowledge about internal/external regulations.Technical Competencies* Good Computer KnowledgeWork Relationship* Effective communication between self and superior* Inter-personal skills & team player* Display of RED Attitude (Reliable, Easy to deal with & Dependable)DBS India - Culture & BehaviorsDBS is committed to building a culture where all employees are valued, respected and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are: * Ensure Customer Focus by Delighting Customers & Reduce Complaints* Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation* Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement* Maintain the Highest Standards of Honesty and IntegrityApply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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5.0 - 10.0 years

9 - 15 Lacs

Delhi

On-site

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We Are Hiring: Liaison & Sales Manager (Female Candidate Preferred) CTC up to ₹15 LPA Location: Delhi Industry Focus: Aviation | Media | Hospitality | Telecom | IT | Infrastructure Hiring Partner: Nurture HRM About the Role: We are seeking a dynamic and result-driven Liaison & Sales Manager with 5–10 years of experience in strategic relationship building, client servicing, and driving B2B sales. The ideal candidate will serve as the bridge between our company and key stakeholders, government officials, and business clients. Key Responsibilities: Act as the primary point of contact for client engagements and government liaisons. Draft and manage proposals, documentation, and communication with key decision-makers. Coordinate and conduct daily/weekly meetings with clients and stakeholders. Drive business development by identifying and capitalizing on repeat and upselling opportunities. Conduct market research and support sales strategies to increase revenue. Collaborate with internal teams to ensure seamless service delivery and client satisfaction. Maintain strong professional relationships with industry associations, govt. bodies, and corporate clients. Desired Profile: Graduate in any discipline (Postgraduate preferred). 5–10 years of relevant experience in liaison, sales, or business development roles. Exceptional communication, documentation, and networking skills. Strong proficiency in MS Excel and proposal writing. Pleasant personality with a go-getter attitude and willingness to travel. Salary: Up to ₹15 LPA based on experience and skills. Apply Now: If you are ready to take on this exciting opportunity, share your updated CV at recruitment@nurturehrm.com Immediate joiners preferred Job Type: Full-time Pay: ₹900,000.00 - ₹1,500,000.00 per year Schedule: Day shift Application Question(s): Female Candidate Willingness to travel: 50% (Required) Work Location: In person

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Exploring Upselling Jobs in India

Upselling is a key strategy used by companies to increase their revenue by convincing customers to purchase a higher-end product or add-ons. In India, the upselling job market is growing rapidly as businesses aim to boost their sales and enhance customer satisfaction. Job seekers looking to pursue a career in upselling can find numerous opportunities across various industries in the country.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Hyderabad
  5. Chennai

These cities are known for their vibrant job markets and offer a plethora of opportunities for upselling professionals.

Average Salary Range

The salary range for upselling professionals in India varies based on experience and expertise. Entry-level positions may start at around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 8-10 lakhs per annum.

Career Path

In the upselling field, a typical career path may involve starting as a Sales Executive, moving up to a Senior Sales Executive, then progressing to a Sales Manager or Team Lead role. With years of experience and proven success in upselling, individuals can aim for positions such as Sales Director or Business Development Manager.

Related Skills

In addition to upselling skills, professionals in this field are often expected to have strong communication, negotiation, and interpersonal skills. Knowledge of the products or services being sold, as well as market trends and customer behavior, can also be advantageous.

Interview Questions

  • What is upselling, and how does it differ from cross-selling? (basic)
  • Can you describe a successful upselling experience you had in your previous role? (medium)
  • How do you handle objections from customers when upselling? (medium)
  • What strategies would you use to upsell to a hesitant customer? (medium)
  • How do you measure the success of your upselling efforts? (basic)
  • Have you ever dealt with a difficult customer while upselling? How did you handle the situation? (medium)
  • How would you tailor your upselling approach for different customer segments? (advanced)
  • What tools or techniques do you use to identify upselling opportunities? (medium)
  • How do you ensure that upselling does not come across as pushy or aggressive? (medium)
  • Can you give an example of a time when upselling resulted in a significant increase in revenue for your company? (advanced)
  • How do you stay updated on industry trends and new products to enhance your upselling skills? (basic)
  • What role do customer relationships play in successful upselling? (medium)
  • How do you prioritize upselling opportunities in a high-volume sales environment? (medium)
  • Describe a time when you had to upsell a product or service that you were not very familiar with. How did you handle it? (medium)
  • How do you handle rejections or negative responses while upselling? (basic)
  • What do you think are the key qualities of a successful upselling professional? (basic)
  • How do you maintain a positive attitude and motivation while upselling? (basic)
  • Can you walk us through your upselling strategy from identifying a lead to closing a sale? (advanced)
  • What are the common challenges faced by upselling professionals, and how do you overcome them? (medium)
  • How do you handle upselling in a competitive market where customers have multiple options? (medium)
  • Have you ever introduced a new upselling technique or strategy in your team? How did it impact sales? (medium)
  • How do you build rapport with customers to increase the chances of successful upselling? (medium)
  • What role does data analysis play in effective upselling? (medium)
  • How do you tailor your upselling approach for different sales channels, such as online vs. offline? (advanced)
  • Can you share a time when you had to upsell a complex or high-ticket item? How did you handle it? (advanced)

Closing Remark

As you prepare for upselling roles in India, remember to showcase your communication skills, sales acumen, and ability to understand customer needs. Stay updated on industry trends and practice your upselling techniques to excel in interviews and on the job. With the right skills and mindset, you can thrive in the dynamic field of upselling and contribute to the growth of businesses in India. Good luck with your job search!

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