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0 years
0 Lacs
Mumbai Metropolitan Region
Remote
Job Title - GN - SONG - MT - Hyperpersonalization - Analyst Management Level : 11 - Analyst Location: Gurgaon, Mumbai, Bangalore Must have skills: Banking, Fintech Industries Good to have skills: Marketing Job Summary: You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help deliver hyper-personalized experiences for their customers and enhance business performance within Banking and Fintech landscape. Roles & Responsibilities: Collaboration and Stakeholder Management: Collaborate with various client teams (including marketing, sales, and product) to align customer value management strategies with the respective teams’ and overall organization’s business goals. Communicate effectively with internal ACN leaders, SMEs and teams to ensure a cohesive and client-centric approach. Manage relationships with key partners to ensure compliance and smooth execution of all partner-related initiatives. Data Analysis Monitor trends to identify anomalies, promptly flagging them to stakeholders and ensuring follow-up to resolution. Analyze data to uncover growth opportunities and recommend potential improvements. Track performance metrics and marketing interventions, highlighting key insights and resolving critical issues to support business objectives. Project Management Plan, execute, and oversee projects, ensuring timely delivery and alignment with business goals. Develop and maintain project plans, timelines, and budgets, proactively addressing risks and mitigating issues. Monitor project performance, report progress to stakeholders, and implement process improvements for efficiency. Retention / Churn Reduction Strategies: Design and implement customer retention programs that are aligned to the unique challenges and opportunities of the Banking/Fintech/Insurance sectors to reduce churn and increase customer lifetime value leveraging data and analytical models. Work closely with product and marketing teams to create hyper-personalized campaigns and promotions to engage and retain customers. Cross-Sell and Upsell Initiatives: Identify opportunities for cross-selling and upselling based on segment-level behavior and preferences tailored to the banking / e-commerce / retail sectors. Business Development Create business cases, solution deals and develop proposals to bring the best of Accenture’s capabilities to clients. Professional & Technical Skills: Strong analytical skills and data-driven mindset to drive results-oriented decisions. In-depth knowledge of industry from banking / fintech. Strategic Thinking - Capability to align projects and processes with long-term business goals. Crisis / Risk Management - Ability to effectively manage and lead during crises or challenging project situations by implementing contingency plans Strong understanding of marketing processes & operating models Good project management skills – The ability to plan, execute, and oversee projects to ensure that projects are completed on time, within budget, and meeting the specified goals. Additional skills: Excellent oral and written communication skills Proven success in navigating global matrixed environments and / or experience in client facing roles Ability to work effectively in a remote, virtual, fast-paced & unstructured global environment Additional Information: An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Our Company | Accenture
Posted 1 week ago
1.0 - 2.0 years
3 - 4 Lacs
Noida
Work from Office
- 1. Work as Relationship Manager for clients who are looking for accounting, tax, and legal services. 2. Close pre-generated leads via phone call/email and fix their meetings with the management. 3. Handle clients’ portfolios and documents. - Required Candidate profile - 1. Any graduate, preferably B.Com/ BBA/ Legal background. 2. Exp of 6 months to 1 year in telesales profile in KPO/ Accounting/ Legal/ BPO/ Finance. 3. Good communication skills. 4. Male/female. - Perks and benefits Monthly salary 25-30 K plus very high incentives
Posted 1 week ago
0 years
0 Lacs
Hyderabad, Telangana, India
Remote
About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Team The Onboarding Team is a front-line team, looking to convert as many prospective/cold leads into becoming a Tide Member and taking advantage of many Tide products during their Onboarding period. We collaborate with marketing, product and the KYC Teams to ensure a seamless Onboarding experience for prospective members, providing key insights to all stakeholders. About The Role As a Business Development Executive you will: Drive market expansion – Engage with prospective SME members, address objections, and effectively communicate the benefits of using the Tide app for their business needs. Convert leads into active members – Proactively call prospective members who have started an application, provide support, and guide them through the completion process to ensure a smooth onboarding experience. Build strong relationships – Establish trust and rapport with prospective members, understanding their business needs and identifying opportunities to introduce relevant financial products and services. Ensure compliance and troubleshooting issues – Work closely with KYC agents to verify documentation, assist members in resolving any application issues, and ensure all regulatory requirements are met. Maximize upselling opportunities – Stay up to date with our product offerings and use your consultative sales approach to recommend additional services that align with the needs of prospective members. Provide valuable insights – Gather feedback from potential members on any challenges they encounter during onboarding and share these insights with internal teams to drive continuous improvements. What We Are Looking For As a Business Development Executive, you will be the key link between our finance app and potential SME members, helping them understand the value of joining a leading fintech platform. Your role requires a blend of strong sales skills, customer-centric thinking, and adaptability to convert high-interest leads into active members. We Are Looking For Someone Who Has native-level proficiency in spoken and written French to engage effectively with our target market Brings experience in telesales, business development, or customer service, with a proven ability to convert leads into customers Is target-driven and commercially focused, with the ability to upsell relevant products and maximize revenue opportunities Is a proactive self-starter, comfortable working in a fast-paced and evolving environment Thrives in an agile setting, adapting to shifting priorities, new products, and changing market dynamics Puts members first, ensuring a smooth and engaging onboarding experience while addressing any objections or concerns Has strong problem-solving skills and a keen eye for detail, especially when working with KYC requirements and compliance processes (Ideally) has knowledge of compliance, KYC, AML, and financial regulations, or previous experience in the fintech sector (Bonus) Has experience using Zendesk, predictive dialers, or other CRM/sales engagement tools to optimize workflows What You Will Get In Return Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .
Posted 1 week ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
HI Warm Greetings from Rivera Manpower Services, Join a premium international process and build a rewarding career in customer support. Hiring International Voice Process (Customer Support) Location: Bangalore CTC: Based on experience (up to 6.7 LPA) Call & Book Your Interview Slot: 7829336034 / 7829336202 / 9380300644 /8431721735 Eligibility: Graduates / Undergraduates Minimum 1 year of experience in international voice process (mandatory) Willing to work in US rotational shifts Immediate joiners or maximum 15 days notice period Roles & Responsibilities: Handle inbound and outbound voice calls for international customers Assist customers with queries, complaints, and service-related issues Provide accurate and timely resolutions ensuring a high level of customer satisfaction Maintain defined AHT (Average Handling Time) and meet quality benchmarks Document interactions and escalate complex issues where required Ensure adherence to SLA, CSAT, and compliance standards Communicate effectively with customers from a global client base
Posted 1 week ago
0.0 - 5.0 years
2 - 4 Lacs
Gurugram
Work from Office
Job Title: Sales Executive CTC: 2.55-4 LPA + Incentives Location: Gurugram Experience: 0-5 years Education: Graduation required Job Summary: We are looking for Sales Executives to engage with global customers and drive sales conversions. The role involves handling international clients, promoting insurance products, and ensuring a seamless customer experience. Key Responsibilities: Engage with international customers via calls, emails, and chats. Explain insurance products and services effectively to clients. Achieve monthly sales targets and contribute to revenue growth. Maintain strong follow-ups and ensure high customer satisfaction. Handle objections, resolve queries, and build long-term client relationships. Required Skills: Excellent communication skills in English (verbal & written). Strong negotiation and objection-handling skills. Why Join Us? Competitive salary with high incentives. Work with global clients in a dynamic environment. Fast-track career growth and learning opportunities. Supportive and performance-driven culture. About Policybazaar Policybazaar is Indias leading insurance aggregator that allows customers to compare, buy, and manage insurance policies from top insurers across the country. We are on a mission to simplify insurance for millions of customers by providing them with transparent, unbiased, and easy-to-understand information.With a wide range of insurance products, including life, health, car, and home insurance, Policybazaar has transformed the way people make decisions about their insurance needs. We leverage technology to create a seamless and customer-friendly experience, ensuring that our clients are always empowered to make the right choices.As an innovative, fast-growing company, we are committed to providing growth opportunities , dynamic work culture , and learning experiences to our employees. Join us, and be part of a team that is leading the way in revolutionizing the insurance sector. Contact Person- Anjali - 8826269231 OR anjalikumari@policybazaar.com
Posted 1 week ago
1.0 - 6.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Replotify Infra Solutions is looking for Customer Relationship Manager to join our dynamic team and embark on a rewarding career journey Customer Relationship Management: Build and maintain relationships with assigned customers as the primary point of contact Understand their business objectives, challenges, and requirements Proactively engage with customers to foster long-term partnerships Customer Needs Analysis: Conduct thorough needs assessments to understand customers' goals and pain points Identify opportunities to provide personalized solutions and recommend appropriate products or services to meet their needs Account Management: Develop and execute account plans to effectively manage customer portfolios Monitor customer satisfaction levels, address any issues or concerns promptly, and ensure overall customer success Customer Retention and Growth: Implement strategies and initiatives to enhance customer retention and drive revenue growth Collaborate with sales teams to identify cross-selling and upselling opportunities Leverage customer insights to identify areas for expansion and recommend additional solutions or services Customer Advocacy: Act as a customer advocate within the organization Represent customer interests and provide feedback to internal teams, including product development, marketing, and operations, to drive continuous improvement and deliver exceptional customer experiences Customer Communication: Maintain regular and clear communication with customers through various channels, such as meetings, calls, emails, and customer portals Keep customers informed about new products, features, and updates that may be relevant to their business Issue Resolution: Handle customer inquiries, complaints, and escalations in a timely and effective manner Collaborate with internal teams to investigate and resolve issues, ensuring a high level of customer satisfaction Customer Feedback and Reporting: Collect and analyze customer feedback, surveys, and satisfaction metrics Compile reports and present insights to management Use customer data to drive decision-making and improve overall customer experience Customer Training and Support: Coordinate customer training sessions and provide ongoing support to ensure customers are maximizing the value of products or services Address customer training needs and provide educational resources as necessary Requirements:Customer-Focused Mindset: A strong passion for customer satisfaction and a deep understanding of customer-centric approaches Ability to anticipate customer needs and provide proactive solutions Relationship Building: Excellent interpersonal skills to build and nurture relationships with customers Ability to connect with people at various levels within customer organizations Communication Skills: Strong verbal and written communication skills to effectively convey information, build rapport, and present ideas to customers Problem-Solving Abilities: Analytical and critical thinking skills to understand customer challenges and provide appropriate solutions Ability to navigate complex situations and resolve conflicts Sales and Account Management: Experience in sales or account management roles, with a focus on customer retention and growth Ability to identify sales opportunities and collaborate with sales teams Industry Knowledge: Familiarity with the industry or market in which the company operates Understanding of customer needs, market trends, and competitive landscape Team Collaboration: Ability to collaborate effectively with cross-functional teams, including sales, marketing, product development, and customer support Strong teamwork and collaboration skills Organizational Skills: Strong organization and time management skills to manage multiple customers and tasks simultaneously Attention to detail in maintaining accurate customer records and documentation
Posted 1 week ago
0.0 - 5.0 years
2 - 3 Lacs
Gurugram
Work from Office
About the Company: Policy bazaar is India's leading online insurance marketplace, empowering customers to make informed decisions about their insurance needs. Policy Bazaar is an equal opportunity employer and welcomes candidates from all backgrounds to apply. About the Job: We are seeking enthusiastic and focused individuals for Domestic process, to join our team as Sales Executives. In this role, you will be responsible for driving sales through various channels. This is a position, offering a dynamic work environment where you can grow and develop your skills. Job Details: Role: International & Domestic Sales consultant. Eligibility criteria: Freshers & Experienced candidates both are welcome. Salary range: 2.50 LPA to 3.90 LPA (depending upon relevant experience). Perks: Unlimited Incentives and Day Shifts. Responsibilities: Meet sales targets and achieve business goals. Build strong relationships with customers and partners. Having in-depth knowledge of the products and services sold to clients. Negotiating deals and closing sales to meet targets. Required Skills: Excellent Communication & Interpersonal Skills. Proactive and Result-Driven Approach. Strong Product Knowledge & Solution Selling. Effective Negotiation & Closing Skills. Adaptability & Flexibility in a Dynamic Environment. Strong Problem-Solving Abilities & Attention to Detail. Qualifications: Experience: 0-5 years in customer service or sales. (Freshers with good communication skills are also welcome). High School Diploma and Bachelor's degree preferred. Pay range and compensation package: 2.50 LPA to 3.90 LPA (depending upon experience and last ctc.) with unlimited incentives. Equal Opportunity Statement: Policy Bazaar is an equal opportunity employer and welcomes candidates from all backgrounds to apply. Interested people can contact with HR Anjali: WhatsApp the CV 8826269231 or drop on anjalikumari@policybazaar.com. We are looking for Immediate joiners
Posted 1 week ago
1.0 - 5.0 years
1 - 4 Lacs
Mumbai, Pune
Work from Office
Role & responsibilities 1. Sales Coordination: Lead the coordination of the entire sales process from following a lead to post-sale follow-up, ensuring timely and efficient service. Coordinate with clients and internal departments to ensure timely delivery and fulfilment of orders. Monitor and track the progress of sales orders from initiation to delivery, ensuring customer satisfaction. 2. Order Management: Oversee the order processing, ensuring all customer requirements are met and orders are completed on time.• Resolve any issues related to orders, deliveries, and product inquiries in a timely and efficient manner. Prepare sales reports and provide updates on the status of open orders. 3. Customer Relationship Management: Build and maintain strong relationships with key customers, ensuring a high level of satisfaction. Address customer inquiries, resolve complaints, and follow up on leads. Collaborate with the sales team to identify new business opportunities and expand customer accounts. 4. Sales Data Management: Maintain accurate and up-to-date records of customer interactions, sales activities, and sales performance. Assist in generating reports on sales performance, tracking key metrics and KPIs. Use CRM tools to manage sales leads, forecasts, and customer data. 5. Sales Reporting & Performance Tracking Monitor sales performance metrics and analyze trends. Provide regular updates to management on sales activities and results. Forecast sales revenue and adjust strategies accordingly. 6. Target-Based Work: Work on a monthly target basis, ensuring that sales goals and quotas are consistently met. Actively track performance against targets, collaborate with the sales team to strategize on achieving goals, and contribute to overall sales growth. Preferred candidate profile Excellent communication, negotiation, and interpersonal skills. Ability to sell, influence, and negotiate effectively. Proficiency in market research and competitive analysis. Ability to develop and maintain professional relationships with clients and internal teams. Ability to manage multiple priorities and deadlines. Works well with other teams to achieve organizational goals. Proven track record of successfully managing sales operations and supporting teams to achieve business goals. Strong organizational abilities and the capacity to manage multiple tasks simultaneously. High level of attention to detail and accuracy in sales order management
Posted 1 week ago
1.0 - 5.0 years
3 - 4 Lacs
Hyderabad
Work from Office
Urgent requirement For International Voice Process...! Walk in - interview - July 29th 2025 (Timings 11am - 5pm ) Contact HR Anusha Varma(8179096093) Email ID - pulakala.anusha@marketstar.com Role: Account Strategist Experience : 1 to 6 years Facilities: Cab provided, Night Shift Allowance, Incentives Working days: 5 days working from office Skills: Excellent Verbal communication in English and convincing skills, Fluent English Job Description: -Listen to the call effectively and comprehend the implicit & explicit ask of the customer. -Able to convince, provide short & long term solutions aligned to the customer's business goals. -Build rapport with the customer and maintain rational/neutral communication. -Handle objections and continue the conversation to a productive outcome. -Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. -Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. -Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. -Develop and maintain subject matter expertise on client's marketing solution offerings. -Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. -Provide updates to the management team on your pipeline and sales forecast objectives and key results. -Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. -International Voice LOB Experience including using of Dialers for OB Calls. -Exceptional written & verbal communication skills. Qualifications: -1-5 years of overall relevant experience (Sales process experience or International Voice Process). -Graduate in any field. -Sales knowledge on social media platform. -Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). -Candidates should be flexible with rostered day offs and working in shifts. -Salesforce software working knowledge is good to have. Regards, Anusha Varma HR 8179096093 Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately
Posted 1 week ago
5.0 - 10.0 years
6 - 10 Lacs
Kolkata
Work from Office
Responsibilities : 1. Sales Strategy: Develop and implement sales strategies and action plans to drive business growth across the assigned channels.Analyse market trends, competition, and customer needs to identify opportunities for product enhancements and market expansion. 2. Lead Generation: Collaborate with the sales team to generate leads for life, health, and general insurance products through various channels, such as referrals, cold calling, networking, and online platforms. Monitor lead quality and provide guidance on effective lead conversion techniques. 3. Customer Relationship Management: Work closely with the sales and advisory teams of Insurance channel to foster strong customer relationships. Support the team in engaging with customers, understanding their insurance needs, and providing customized solutions. 4. Cross-Selling and Upselling: Develop and implement initiatives to drive cross-selling and upselling opportunities for existing customers. Collaborate with the sales team to identify customer needs, match appropriate insurance products, and maximize revenue from the existing customer base. 5. Sales Performance Tracking: Monitor and analyze sales performance metrics, such as revenue, conversion rates, and customer retention. Identify areas of improvement and implement corrective measures to ensure sales targets are met or exceeded. 6. Relationship Management: Build and maintain strong relationships with key stakeholders, including sales partners, branch managers, and internal departments. Collaborate with cross-functional teams to ensure seamless coordination and support in achieving business objectives. Qualifications : 1. Education: Bachelor's degree in any discipline (preferably business, finance, or marketing). 2. Insurance Knowledge: In-depth understanding of life, health, and general insurance products, including their features, coverage, and benefits. Familiarity with insurance market dynamics, competition, and regulatory requirements. 3. Sales Expertise: Extensive experience in insurance sales, with a strong sales track record and a customer-centric approach. Demonstrated success in cross-selling and upselling initiatives. 4. Communication Skills: Excellent verbal and written communication skills in English and Hindi. Ability to effectively communicate and negotiate with stakeholders at all levels. 5. Analytical Skills: Strong analytical and problem-solving abilities. Ability to analyse sales data, identify trends, and make data-driven decisions. 6. Result-Oriented: Proactive, self-motivated, and goal-driven mind-set. Ability to work independently and manage multiple priorities while meeting deadlines.
Posted 1 week ago
1.0 - 2.0 years
1 - 2 Lacs
Thane
Work from Office
Role & responsibilities Make outbound calls to existing Liberty customers to drive policy renewal and retention . Coordinate with channel partners to ensure smooth renewal closure when customers request direct visits. Achieve and deliver on KPIs and performance targets set for the role. Identify opportunities to upsell and cross-sell insurance products as part of contact centre campaigns. Preferred candidate profile • Good communication and negotiation skills • Should possess excellent oral and written communication skills. • Good customer service skills & captive contact centre experience would be preferred. • Should be willing to work on Weekends and Public Holidays. • Candidate should be able to converse in English, Hindi and Marathi or English Hindi + any regional language (Tamil, Bengali, Kannada, Gujrati, Malayalam, Telugu)
Posted 1 week ago
4.0 - 8.0 years
5 - 5 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
Role & responsibilities Contacting prospective customers via call to introduce our insurance products and services. Engaging leads in meaningful conversations to understand their insurance needs and preferences. Educating customers on the features, benefits, and coverage options of our insurance policies. Effectively overcoming objections and addressing concerns to close sales. • Following up with leads who have expressed interest but have not yet made a purchase. Meeting or exceeding weekly and monthly sales targets. Providing exceptional customer service to build and maintain positive relationships with clients. Building relationship with channel partner. About the channel Welcome to our revolutionary virtual bancassurance channel, where the future of insurance meets cutting-edge technology! Imagine a platform where traditional banking and insurance services seamlessly merge into a dynamic, user-friendly virtual space. Join us on the forefront of innovation and experience the future of bancassurance today! Essential conditions Age: 21 38 years Education: Graduation in any stream Minimum Sales Experience: 4 to 6 years Pref with BFSI/Contact Centre selling financial products. Excellent English Communication Skilll Mobile: +91-7828948411 Email id: kritikav@hdfclife.com
Posted 1 week ago
3.0 - 5.0 years
0 - 0 Lacs
hyderabad
On-site
About the Role We're actively seeking experienced Sales Professionals to join our dynamic team in Hyderabad. If you have a strong background in sales, excellent communication skills, and a proven track record of achieving targets, we want to hear from you! This is an exciting opportunity to contribute to an international sales process with attractive incentives and a supportive work environment. Location Hitech City, Mindspace, Hyderabad Compensation Regular Role: Up to 8.5 LPA Contract-Based Role: Up to 10 LPA Attractive Incentives 2-Way Cab Provided Responsibilities As an International Sales Professional, you will be responsible for: Driving sales through effective Inside Sales, Core Sales, Lead Generation, and Corporate Sales strategies. Identifying and qualifying leads, nurturing relationships, and closing deals to achieve and exceed sales targets. Building and maintaining strong client relationships, understanding their needs, and providing tailored solutions. Collaborating with internal teams to ensure a seamless customer experience. Maintaining accurate records of sales activities and customer interactions. Staying informed about market trends and competitor activities to identify new opportunities. Requirements Minimum 3 years of experience in any of the following areas: Inside Sales Core Sales Lead Generation Corporate Sales EdTech sales experience is an added advantage. Excellent communication skills (both written and verbal) with the ability to articulate complex information clearly and persuasively. Proven sales skills with a track record of meeting or exceeding sales quotas. Strong negotiation and presentation abilities. Ability to work independently and as part of a team in a fast-paced environment. Education: Graduates, Undergraduates, and Postgraduates are welcome to apply.
Posted 1 week ago
0.0 - 3.0 years
3 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Roles and Responsibilities Collaborate with team members to achieve common goals. Maintain accurate records of all interactions with customers using CRM software. Meet daily/weekly targets set by the management. Make outbound calls to customers for sales promotion and upselling opportunities. Handle customer calls, resolve their queries, and provide excellent service. Desired Candidate Profile Basic computer knowledge with proficiency in MS Office applications. Ability to work on night shifts (rotational). 0-3 years of experience in telesales, telemarketing, or related field. Strong communication skills with ability to handle multiple conversations simultaneously. Proficiency in cold calling, cross selling, upselling techniques.
Posted 1 week ago
1.0 - 6.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Role & responsibilities Urgent requirement For International Voice Process...! Contact HR(Nisha) - 9573024464 Email ID - nisha.patel@marketstar.com Role: Account Strategist Experience : 0 to 6 years Facilities: Cab provided, Night Shift Allowance, Incentives Working days: 5 days working from office Skills: Excellent Verbal communication in English and convincing skills. Job Description: -Listen to the call effectively and comprehend the implicit & explicit ask of the customer. -Able to convince, provide short & long term solutions aligned to the customer's business goals. -Build rapport with the customer and maintain rational/neutral communication. -Handle objections and continue the conversation to a productive outcome. -Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. -Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. -Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. -Develop and maintain subject matter expertise on client's marketing solution offerings. -Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. -Provide updates to the management team on your pipeline and sales forecast objectives and key results. -Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. -International Voice LOB Experience including using of Dialers for OB Calls. -Exceptional written & verbal communication skills. Qualifications: -1-5 years of overall relevant experience (Sales process experience or International Voice Process). -Graduate in any field. -Sales knowledge on social media platform. -Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). -Candidates should be flexible with rostered day offs and working in shifts. -Salesforce software working knowledge is good to have. Regards, Nisha Patel 9573024464 Preferred candidate profile
Posted 1 week ago
0.0 - 1.0 years
2 - 2 Lacs
Noida
Work from Office
Responsibilities: * Meet daily/weekly sales targets through outbound calls * Maintain customer database with accurate records * Cold call leads, upsell products & services over phone * Close deals within given timeframe
Posted 1 week ago
1.0 - 5.0 years
2 - 5 Lacs
Noida
Work from Office
Job Description: We are hiring International Sales Executives for an outbound sales process. If you have a passion for sales, strong communication skills, and prior experience in international calling, wed love to hear from you! Key Responsibilities: Make outbound calls to international leads and convert them into sales Understand customer requirements and offer appropriate solutions/products Achieve and exceed monthly sales targets and KPIs Maintain detailed records of customer interactions in CRM Ensure excellent customer experience during and after the sales process Requirements: Minimum 1 year of experience in international outbound sales Excellent communication and persuasion skills in English Strong interpersonal and negotiation skills Ability to work in a target-driven environment Immediate joiners will be given priority Interested candidates can share their resumes on 9999765727 - Surbhi
Posted 1 week ago
0 years
0 Lacs
Vijayawada, Andhra Pradesh, India
On-site
We are seeking an accomplished and results-driven Sales Manager to lead our sales team and drive revenue growth. The ideal candidate will have a proven track record in sales leadership, a deep understanding of the sales process, and the ability to motivate and guide a high-performing team. As a Sales Manager, you will play a critical role in developing and implementing sales strategies to achieve organizational goals. Team Leadership: Recruit, train, and manage a team of sales professionals. Set clear sales targets and performance expectations. Provide coaching and mentorship to enhance the skills and productivity of the sales team. Sales Strategy And Planning Develop and implement effective sales strategies to meet and exceed revenue targets. Analyze market trends and competitor activities to identify business opportunities. Collaborate with senior management to set sales goals and objectives. Ground-level strategy deployment for the team and area. Customer Relationship Management Build and maintain strong relationships with key clients and partners. Ensure high levels of customer satisfaction and resolve any escalated issues. Identify opportunities for upselling and cross-selling to existing clients. Sales Performance Analysis Monitor and analyze sales performance metrics. Prepare and present regular sales reports to senior management. Identify areas for improvement and implement corrective actions. Dealer Management and Performance Training And Development Conduct ongoing training sessions to keep the sales team updated on product knowledge and sales techniques. Foster a culture of continuous learning and development within the sales department. Day-to-day management and coaching of field salespeople. Mentoring and development of field salespeople. Budget Management Develop and manage the sales department budget. Ensure cost-effectiveness and efficiency in sales operations. Collaboration With Other Departments Collaborate with marketing, product development, and other departments to align strategies and achieve overall business objectives. Provide feedback from the sales team to influence product development and marketing strategies. Market Intelligence Gather market intelligence to stay informed about industry trends, competitor activities, and customer preferences. Utilize gathered intelligence to refine sales strategies and stay ahead in the market. Bachelor’s degree in Engineering, Business Administration, Marketing, or a related field. Proven experience in sales management with a successful track record of achieving and exceeding targets. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Strategic thinking with the ability to develop and implement effective sales strategies. Analytical skills to interpret sales performance data and make informed decisions. Familiarity with CRM software and sales management tools. Ability to thrive in a fast-paced and dynamic environment. Results-oriented mind-set with a focus on customer satisfaction. Knowledge of the Pump / Motor / any Similar industry and market trends. Negotiation and problem-solving skills.
Posted 1 week ago
10.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Role Overview We’re looking for a dynamic and strategic Head of Artist Managers to lead our talent and creator management division. This role involves overseeing a team of artist/influencer managers, nurturing relationships with top creators, and owning the P&L for talent operations. You will be the bridge between creators, brand campaign teams, and internal ops, ensuring delivery at scale, profitability, and creative growth. Key Responsibilities Leadership & Team Management Lead, mentor, and scale a team of artist/influencer managers across regions and categories. Create SOPs and KPIs for artist managers, ensuring high efficiency and creator satisfaction. Drive a high-performance culture focused on accountability, delivery, and retention. Artist/Talent Management Build and manage long-term relationships with top-tier and emerging influencers (Nano to Macro). Guide artists on content strategy, brand alignment, and commercial negotiations. Resolve conflicts, coordinate production timelines, and manage creator expectations. Business & P&L Ownership Own and manage the revenue and profitability of the artist management vertical. Forecast, allocate, and monitor budgets across campaigns and talent partnerships. Identify upselling/cross-selling opportunities through talent monetization (events, IPs, exclusives). Strategic Collaboration Liaise with the campaign, production, and sales teams to ensure seamless execution of influencer-led projects. Partner with new business teams to onboard creators for upcoming campaigns or properties. Stay ahead of market trends, platform shifts (Instagram, YouTube, ShareChat, etc.), and talent movements. Qualifications & Skills 7–10 years of experience in influencer marketing / talent management / entertainment / media agencies. Proven experience in managing teams and P&L. Strong understanding of Indian influencer ecosystem (regional + national). Excellent interpersonal, negotiation, and crisis management skills. Ability to work in a fast-paced, deadline-driven environment. Network with content creators, managers, and platforms is a huge plus.
Posted 1 week ago
7.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description We are seeking a Senior Account Manager to join our high-impact Digital Expansion sales team. This role is ideal for a dynamic, customer-focused professional who thrives in a fast-paced, target-driven environment and is passionate about driving value and revenue from existing customer accounts. As a key player in the team, you’ll be responsible for developing long-term relationships with strategic customers, identifying new business opportunities within your portfolio, and maximizing customer lifetime value through upselling and cross-selling initiatives. Your ability to connect business needs with product solutions, especially in a digital transformation context, will be critical to success. We’re looking for a self-starter with a growth mindset, solid SaaS sales experience, and the confidence to engage with stakeholders ranging from technical teams to the C-suite. Roles & Responsibilities Manage a portfolio of key customer accounts, ensuring high levels of customer satisfaction, engagement, and retention. Drive revenue growth by identifying expansion opportunities through upselling and cross-selling. Build and manage a healthy sales pipeline, providing accurate forecasting and reporting on key metrics. Act as a trusted advisor by understanding customer goals and aligning Freshworks solutions to deliver measurable impact. Lead and support account planning efforts, including the development of tailored strategies for high-value accounts. Collaborate cross-functionally with Product, Marketing, and Customer Success teams to solve customer challenges and enhance experience. Serve as a subject matter expert on digital transformation trends across Customer Experience (CX) and Employee Experience (EX). Mentor and support junior Account Managers, helping them navigate challenges and hit performance goals. Provide feedback and market intelligence to internal teams to shape product roadmaps and go-to-market strategies. Stay informed on industry trends, competitor moves, and customer expectations to proactively manage risks and opportunities. Qualifications 4–7 years of experience in SaaS account management, sales, or customer success. Proven track record of meeting or exceeding revenue targets by growing existing customer accounts. Experience working with mid-market or enterprise clients across digital, CX, or EX domains. Bachelor’s degree in Business, Marketing, or a related field is preferred. Previous exposure to customer lifecycle management, strategic planning, and cross-functional collaboration. Demonstrated ability to mentor peers or junior team members. Skills Inventory Sales & Account Management Strategic selling and pipeline management Cross-sell and up-sell execution Consultative and value-based selling Customer Engagement Stakeholder mapping and CXO-level engagement Digital transformation awareness (CX/EX) Solution positioning and objection handling Communication & Leadership Strong presentation and storytelling abilities Excellent verbal and written communication Experience mentoring or guiding a team Tools & Technical Aptitude Comfortable using CRM systems (e.g., Salesforce, HubSpot) Familiarity with digital business models and SaaS technologies Analytical mindset with a data-driven approach to decision-making Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Posted 1 week ago
1.0 - 5.0 years
1 - 4 Lacs
Noida
Work from Office
Keep track of assigned accounts to identify outstanding debts Negotiate payoff deadlines or payment plans Create trust relationships with creditors Update account status &database regularly Alert superiors of creditors unwilling or unable to work Required Candidate profile • Proven experience as debt collector / negotiator /debt settlement • Experience in working with targets and tight deadlines • Knowledge of relevant legal requirements – USA • Excellent communication
Posted 1 week ago
2.0 - 7.0 years
2 - 7 Lacs
Rangareddy
Work from Office
The Job Profile requires you to generate leads through TelephoneIdentify, Build & Manage Prospects pipeline for assigned regions within North AmericaStrive to provide high-quality leads. Required Candidate profile Minimum 2+ years of experience in Inside Sales/International sales. Must hold experience in B2B Cold Calling for International markets such as (North America or European Countries or Australia).
Posted 1 week ago
2.0 - 7.0 years
2 - 7 Lacs
Medak
Work from Office
The Job Profile requires you to generate leads through TelephoneIdentify, Build & Manage Prospects pipeline for assigned regions within North AmericaStrive to provide high-quality leads. Required Candidate profile Minimum 2+ years of experience in Inside Sales/International sales. Must hold experience in B2B Cold Calling for International markets such as (North America or European Countries or Australia).
Posted 1 week ago
2.0 - 7.0 years
2 - 7 Lacs
Sangareddy
Work from Office
The Job Profile requires you to generate leads through TelephoneIdentify, Build & Manage Prospects pipeline for assigned regions within North AmericaStrive to provide high-quality leads. Required Candidate profile Minimum 2+ years of experience in Inside Sales/International sales. Must hold experience in B2B Cold Calling for International markets such as (North America or European Countries or Australia).
Posted 1 week ago
2.0 - 7.0 years
2 - 7 Lacs
Hyderabad
Work from Office
The Job Profile requires you to generate leads through TelephoneIdentify, Build & Manage Prospects pipeline for assigned regions within North AmericaStrive to provide high-quality leads. Required Candidate profile Minimum 2+ years of experience in Inside Sales/International sales. Must hold experience in B2B Cold Calling for International markets such as (North America or European Countries or Australia).
Posted 1 week ago
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