8734 Upselling Jobs - Page 29

Company Description Le Marble Gallery (Marble Gallery Kozhikode) is a part of the MG Group, a trusted name in Kerala since 1996. We offer a wide range of imported marble, tiles, sanitaryware, roofing's, and home accessories, sourced from top brands around the world. Based in Kozhikode, our showroom is a one-stop destination for high-quality, stylish, and durable products providing a complete home solution under one roof. With a strong focus on quality and customer satisfaction, we are a preferred choice for builders, architects, and homeowners across Kerala. Role Description We are seeking a dynamic Sales & Marketing Manager to lead our sales efforts and marketing initiatives, with a special focus on institutional clients such as builders, architects, and contractors. This role is responsible for driving sales growth, executing strategic marketing plans, managing the sales team, and building strong client relationships. Key Responsibilities: Develop and implement effective sales and marketing strategies to achieve business goals. Drive institutional sales by targeting construction companies, architects, and contractors. Manage and mentor the sales team , ensuring high performance and motivation. Oversee marketing campaigns , promotions, and digital visibility to enhance brand presence. Identify new business opportunities through market research , lead generation, and networking. Build and maintain strong relationships with key clients , focusing on long-term partnerships. Ensure client satisfaction through regular follow-ups and effective problem-solving. Monitor and analyze sales data , prepare reports, and track team performance. Plan and attend trade fairs, industry events, and architect meets to boost visibility. Create and update marketing materials and sales presentations. Coordinate with internal teams to ensure alignment in branding, promotions, and client handling. Encourage upselling and cross-selling among team members. 𝐃𝐫𝐨𝐩 𝐘𝐨𝐮𝐫 𝐂𝐯: hrd.1@mggroupin.com +91 8129986474

Job Description Primary Responsibilities: Client Relationship Management: Cultivate and nurture deep relationships with assigned advertisers, serving as their trusted advisor and advocate. Campaign Optimization: Collaborate closely with internal teams to analyze campaign performance, identify areas for improvement, and deliver actionable insights. Data-Driven Strategy: Leverage campaign data to provide expert analysis, reporting, and troubleshooting, informing future client strategies and ensuring optimal results. Goal Alignment: Understand clients' marketing objectives in depth, track key performance indicators, and measure success against defined metrics. Business Development: Identify opportunities for account growth and upselling, proactively seeking to expand the scope of client relationships and revenue generation. Subject Matter Expertise: Serve as the go-to expert for affiliate, ad network, OEM, social & programmatic advertising; providing valuable guidance and support to clients. Client Communication: Conduct regular business reviews to discuss goals, product updates, and market trends, fostering open and transparent communication with clients. Product Feedback: Facilitate client product feature requests with the internal product team, ensuring that client needs are effectively communicated and addressed. Required Skills: Experience: 1+ years of client success/account management/sales management experience in performance marketing, demonstrating a proven track record of success. Communication: Excellent written and verbal communication skills, capable of effectively conveying complex information to clients and internal stakeholders. Ability to make concrete business reviews using tools such as PPT, Google slides etc. Strong proficiency in data analytics using Excel & similar tools. Organization and Multitasking: Exceptional organizational skills and the ability to manage multiple responsibilities effectively, while maintaining a high level of attention to detail. Technical Proficiency: Experience in mobile and website advertising. Solid understanding of tracking tools like Google Analytics, Adobe Analytics & MMPs such as Appsflyer, Branch & Adjust. Mindset: Open-mindedness, flexibility, positivity, and a curious approach to problem-solving. Business Acumen: Proven ability to drive revenue growth and achieve quarterly business goals, demonstrating a strong understanding of business metrics and KPIs. Teamwork: A collaborative spirit and adaptability to a growing company, working effectively with cross-functional teams to achieve shared objectives. Passion: A strong interest in online advertising and a drive for success, coupled with a passion for helping clients achieve their marketing goals.

About Us: Fusion is a fast-growing SaaS company revolutionizing the hospitality industry with intelligent solutions for restaurant management, POS systems, and digital ordering. We empower hospitality brands to grow with seamless technology that’s reliable, scalable, and easy to use. Role Overview: We are seeking a dynamic and motivated Business Development Coordinator to join our team in Chennai. This full-time, on-site position involves handling end-to-end sales processes, delivering excellent customer service, and nurturing client relationships. The role also includes account management and upselling responsibilities to support business growth and customer retention. Key Responsibilities: Sales & Customer Engagement: Manage the complete sales cycle from lead generation to deal closure Conduct cold calls, pitch products, negotiate, and close sales Communicate effectively with clients to understand their needs and deliver solutions Ensure customer satisfaction through proactive support and follow-ups Collaborate with internal teams for smooth onboarding and service delivery Business Support & Upselling: Serve as the primary point of contact and account manager for assigned clients post-onboarding Analyze client usage patterns and business requirements to identify upselling opportunities Educate clients on new modules, feature enhancements, and upgrade plans Promote additional services and solutions to maximize client value and business revenue Foster long-term client relationships to drive retention and satisfaction Qualifications & Requirements: 0–2 years of experience in Inside Sales or a similar role Strong communication skills in English Fluency in Hindi, Urdu, Chinese, Bengali, or other regional/international languages is a plus Familiarity with CRM tools or sales software is an added advantage Bachelor’s degree in Business Administration, Marketing, or a related field Freshers with excellent communication and a keen interest in sales are encouraged to apply Additional Benefits: Hybrid work mode – flexibility to work from home and office One-way cab facility for late shifts Opportunity to engage with UK-based and international clients Exposure to global work culture and professional development initiatives

We are looking for Key account manager Sales for one of our client Cisco Gold Partner at Gurgaon Branch Experience - They should have a system-integrated background and work with OEMs such as Aruba, Cisco, Fortinet, etc. Offered CTC - Max 08 LPA - 10 LPA NP - Immediate to 15 days Location - Enkay Tower, Gurgaon Job Description To be successful in this role you need to show loads of initiative and a drive to contribute to a team Producing outstanding work. This role is an integral part of IT Sales – You will be responsible for excel in maintaining strong relationships with OEMs and clients, achieving sales targets, and generating substantial revenue. This role requires expertise in IT networking, a customer-centric approach, and the ability to thrive in a fast-paced environment. Success in this role will be demonstrated by proactively participating in the overall sales process to help the team drive sales growth and customer satisfaction. ROLE DESCRIPTION This role is dedicated initially to the: • Develop an understanding of customers’ business and solution requirements. • Gain a share of spend across a portfolio of technology Network Solutions. • Cross-selling/upselling our Network C Hardware portfolio to our existing or new client base. • Generating new business leads via extensive networking and relationship development • Working closely with the client to identify requirements and ensure satisfaction. • Source new sales opportunities through inbound lead follow–up and outbound cold calls and emails. • Setting up meetings with a potential client and understanding their requirements. • Develop long-term strategic relationships with key accounts to ensure customer satisfaction and generate referenceable case studies. • Work with Account to qualify opportunities and Build and nurture strong, long-term relationships with key clients and OEMs. • Reporting C Feedback and developing relationships with prospects, negotiating build pipelines and closing deals. • Adequate knowledge of integrated solution/ Networking products • Hunt actively for new accounts and generate new business, building a strong portfolio of enterprises. QUALIFICATION AND EXPERIENCE • Contextual understanding of IT Sales /B2B Networking, security • At least 1 – 6 years of experience in IT Sales / Account Manager / Integrated Solution • Bachelor’s degree in Business Management or other similar fields • Knowledge of technology pre-sales or sales coupled with hands-on technical experience. • Working knowledge of customer relationship management software and data analysis SKILLS • Understands customer needs and dedication to customer satisfaction • Deep and broad crop and product knowledge • Understanding of the competitive environment • Time management, organizational, Influencing and Interested can share CV at Sandeep.gulati@gaganraj.com

As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization Maximize revenue through upselling and cross-selling Ensure systematic follow-up, time-bound closures and prompt resolution of complaints Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how businesses buy and sell. Weekly Salary: We are Indias first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees. Weekly Conveyance Payout : Weekly conveyance payout based on face to face meetings with the clients. Attractive Incentives: Our incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories. Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development. Mediclaim benefit: We have upto 2 lac amounting cashless facility free and no premium is recovered from the employee. Life insurance benefit: Upto 8 lac amounting at no extra cost Any graduate with 9 months of relevant experience in sales can apply

Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate with min 1 year experience in customer support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: 4000 TA 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Key Responsibilities: · Lead Generation & Client Engagement: Proactively drive lead generation, initiate client meetings, and establish strong engagement with key stakeholders. · Stakeholder Management: Map key influencers and decision-makers across target accounts. Build and maintain strategic relationships and understand client requirements and propose solutions. · Sales Execution: Manage the end-to-end sales process—including opportunity qualification, proposal development, pricing, negotiations, deal closure, and post-sale collections. · Cross-Functional Coordination: Collaborate with internal teams such as Consulting, Talent Operations, Finance, Legal to ensure seamless project execution and customer experience. · Client Success & Solution Expansion: Maintain and grow relationships with existing clients. Continuously identify opportunities for upselling and cross-selling new solutions. Key Competencies and Other Requirements: · Drive for Results: Strong achievement orientation with a relentless focus on meeting and exceeding sales targets and delivering client success. · Strategic Thinking: Ability to develop account strategies. · Influencing and Negotiation: Ability to influence diverse stakeholders and navigate complex decision-making structures to drive outcomes. · B2B Sales Experience: Proven track record in business-to-business (B2B) sales. · Relationship Management: Excellent relationship-building, communication, and stakeholder management skills to engage effectively with senior leadership. · Analytical & Execution Skills: Analytical mindset with strong problem-solving ability, execution focus, and a structured approach to managing complex sales cycles. · Self-Driven & Mobile: Highly self-motivated, proactive, and open to extensive travel across India for client engagement and business development.

About YCE Digital Pvt. Ltd.: YCE Digital Pvt. Ltd. is a fast-growing e-commerce company focused on delivering top-quality digital retail solutions. We specialize in managing and scaling D2C brands across leading marketplaces like Amazon, Flipkart, Myntra, and AJIO. We blend innovation, data, and strategy to help brands achieve sustainable growth in the online space. Role Overview: As a Key Account Manager – E-Commerce at YCE Digital, you will manage and grow strategic accounts across multiple online marketplaces. You will be responsible for sales growth, relationship management, campaign execution, and operational coordination for assigned brands or clients. This role requires a balance of analytical thinking, commercial acumen, and strong execution capabilities. Key Responsibilities: 1) Account Management & Strategy Own end-to-end account management for assigned brands across marketplaces (Amazon, Flipkart, etc.). Build and maintain strong relationships with category managers and brand teams. Strategize brand-specific growth plans including assortment planning, pricing, and merchandising. 2) Sales & Revenue Growth Develop monthly and quarterly sales targets by account and track performance. Plan and execute promotional campaigns, deals, and product launches. Drive revenue growth via upselling, bundling, and cross-selling strategies. 3) Data Analysis & Reporting Track KPIs like GMV, ROAS, conversion, and traffic. Use tools like Excel or marketplace dashboards to analyze trends and prepare performance reports. Provide actionable insights for improving performance. 4) Marketing & Visibility Coordinate A+ content, listings, and brand store setups. Collaborate with internal creative and marketing teams for campaign execution. 5) Operations & Inventory Management Monitor stock levels, returns, and performance-based penalties. Resolve listing issues, account health problems, or operational disputes. 6) Desired Qualifications: Bachelor’s degree in Business, Marketing, or a related field. MBA preferred. 2–5 years of experience in E-Commerce Key Account Management. Strong understanding of online marketplaces (Amazon, Flipkart, Meesho, etc.). Excellent communication, negotiation, and stakeholder management skills. Proficient in Excel, analytics, and basic understanding of digital marketing tools. Why Join Us.? Work with a passionate and innovative team. Opportunity to handle top D2C brands and grow accounts from scratch. Dynamic startup environment with real ownership and impact. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹28,000.00 per month Benefits: Health insurance Paid time off Schedule: Day shift Experience: E-Commerce: 1 year (Required) Location: Pitampura, Delhi, Delhi (Required) Work Location: In person Speak with the employer +91 9818502155

Company Name- Atiya Healthcare Pvt Ltd. Job Title: Operations, Sales & Customer Service Manager – Voice Process Location: Delhi Experience Required: Minimum 5 Years (Managerial Level) Employment Type: Full-Time Industry: BPO / Call Center / Outsourcing About the Role We are seeking a dynamic and experienced Operations, Sales & Customer Service Manager to lead and drive performance across multiple processes within our BPO operations. This is a strategic leadership position that requires deep exposure to the BPO industry, strong command over data and insights, a problem-solving mindset, and a proven track record of delivering exceptional results in both sales and service environments. The ideal candidate is not just an executor but a strategic thinker and innovator , capable of building systems from scratch, managing large teams, and scaling high-performance processes in a fast-paced environment — especially one with startup DNA. Key Responsibilities 🔹 Operational Excellence Own day-to-day operations across inbound, outbound, voice, and non-voice processes. Ensure high service levels, SLA adherence, and consistent quality across all verticals. Build SOPs, workflows, and process maps to drive efficiency, accountability, and consistency. Optimize workforce planning, shift management, and productivity tools. 🔹 Sales & Upselling Performance Design and lead high-converting sales and upsell processes across different verticals. Drive revenue growth through consultative selling, cross-selling, and upselling strategies. Continuously improve scripts, call flows, and training content based on feedback and conversion metrics. 🔹 Customer Service Leadership Deliver world-class customer experiences that translate to high CSAT, NPS, and FCR. Handle escalation frameworks, train teams on customer empathy, and promote resolution ownership. Build proactive customer service culture instead of reactive problem-solving. 🔹 Data-Driven Leadership Leverage real-time and historical data to track team KPIs, AHT, conversion, attrition, and customer feedback. Develop dashboards and reports that drive transparency and action. Use insights to identify performance gaps and lead structured interventions. 🔹 Strategic & Creative Problem Solving Tackle operational challenges using first-principles thinking. Innovate with out-of-the-box solutions to increase performance, reduce attrition, and lower costs. Identify tech and automation opportunities and lead implementation. 🔹 Startup & Scale-up Experience Set up processes, teams, and systems from zero; thrive in high-growth, resource-lean environments. Work cross-functionally with tech, HR, product, and leadership to drive org-wide impact. Lead from the front and foster a culture of ownership, hustle, and continuous learning. Requirements Minimum 7 years of managerial experience in BPO operations, sales, and customer service . Proven success in managing multiple BPO processes across industries (voice/non-voice, domestic/international). Experience working with or in startups , especially having built or scaled operations from scratch . Strong understanding of CRM systems, dialers, and performance management tools. Advanced skills in Excel, data interpretation, and decision-making based on KPIs. Excellent communication, leadership, and team-building skills. Ability to take full ownership of outcomes and thrive in a performance-driven culture. Preferred Qualities Strategic thinker with hands-on execution mindset. High ownership, resourcefulness, and results orientation. Exceptional problem-solving, delegation, and team mentoring abilities. Passion for building efficient systems and scaling them quickly. Interested candidates can call on- 8527001809 HR Mamta

Role- Client Relation Executive Experience - 1- 3 Years Location - Kandivali, Mumbai About the Role The Client Relationship Executive will serve as the primary liaison between the company and clients, ensuring effective communication and resolution of inquiries while supporting business growth through strategic analysis. Responsibilities Act as the primary liaison between the company and clients, ensuring prompt resolution of inquiries and escalations by coordinating with internal teams. Maintain and analyse client data, ensuring accuracy, compliance, and actionable insights to improve customer experience and business operations. Conduct in-depth profitability analysis, sales trends, and market research to support decision-making and business growth. Participate in the bidding process by analysing client requirements, preparing competitive proposals, coordinating pricing strategies, and ensuring favourable contract terms. Build and maintain strong client relationships through regular follow-ups, feedback collection, and identifying upselling or cross-selling opportunities. Support business development by providing timely reports, sales analysis, and strategic recommendations to Sales, Operations, and Product teams. Required Skills Good Communication Skills Ability to Read and Write English Basic MS Excel knowledge Must have a smart phone Must have a Bike and Valid driving license Preferred Skills Experience in client relationship management Knowledge of market research techniques Apply Now – Only for Candidates from the Logistics Industry!

As a Technical Sales Specialist at Zyconica, located in Gorakhpur, India, you will be an expert in Tech Sales, Upselling, Collection, and Outbound Selling. Your primary responsibility will be to identify and acknowledge customer pain points and pitch our products effectively to facilitate successful sales. We are looking for someone with experience in inbound upselling and cross-selling to international clients, utilizing both voice and written communication channels such as chat and emails. Additionally, you should have a proven track record of managing US customers and effectively pitching products to meet their needs in a clear and transparent manner. If you are passionate about sales, possess excellent communication skills, and have a knack for understanding customer requirements, we invite you to join Zyconica's elite team. To apply or for more information, please contact us at +91-8439439699 or +91-7860764064, or send your CV to Info@zyconica.com or Ceo@zyconica.com. Join us on this exciting journey of driving sales and delivering top-notch customer experience at Zyconica.,

Company Description ApplyLynk is India's first full-spectrum education-to-career marketplace. Our platform empowers students to explore, compare, and apply to institutions across 12+ categories, including schools, coaching institutes, colleges, universities, study abroad, and more. We offer institutions a powerful partner portal to list offerings, manage leads, and connect with students through a dedicated microsite. Our goal is to bring structure, transparency, and efficiency to the fragmented education ecosystem, simplifying decision-making for students and streamlining processes for institutions. Role Description We are looking for a Client Account Manager (Post-Sales) to join our team in Jaipur. This role is critical in ensuring a seamless post-sale experience for our institutional clients. The ideal candidate will serve as the primary point of contact for assigned clients, managing their onboarding, campaign execution, and ongoing relationship—ultimately driving satisfaction, retention, and account growth. Key Responsibilities • Client Relationship Management: Develop and nurture strong, long-term relationships with assigned clients, ensuring their needs are addressed promptly and professionally. • Campaign Strategy & Delivery: Collaborate with clients to understand their lead generation goals and execute customised campaigns to ensure successful delivery. • Team Oversight: Manage and coordinate a team of Telecallers and Data Entry Analysts to ensure efficient operations and timely client delivery. • Cross-Functional Collaboration: Work closely with Sales, Business Development, and Operations teams to ensure smooth client handovers and campaign feasibility checks. • Performance Reporting: Track campaign and account performance, prepare periodic reports, and share insights with clients to improve outcomes and foster trust. • Issue Resolution: Act as the go-to person for resolving client concerns, coordinating with internal teams to ensure quick and effective resolutions. • Account Expansion: Identify opportunities for upselling and cross-selling based on client needs, contributing to revenue growth and account development. Qualifications & Skills • Education: Bachelor’s degree in Business Administration, Marketing, or a related field. B.Tech or equivalent background is preferred. • Experience: 1–2 years in a client-facing role such as Account Management, Client Servicing, or Retention—preferably within the Ed-Tech domain. • Technical Skills: o Proficient in Microsoft Excel (mandatory) o Experience with CRM platforms like Salesforce, Lead Squared, or Meritto (preferred) • Communication: Excellent verbal and written communication skills. • Analytical Thinking: Strong data interpretation skills with attention to detail in reporting and campaign analysis. • Client Focus: Demonstrated ability to build client trust, solve problems, and deliver value-added solutions. • Organisational Skills: Capable of managing multiple accounts, prioritising tasks, and delivering under deadlines in a dynamic environment. Desired Attributes • Proactive and outcome-driven mind-set • Strong customer orientation with a service-first attitude • Adaptable to changing priorities and client expectations • Strong problem-solving and critical-thinking skills Why Join ApplyLynk? • Work with a purpose-driven StartUp that’s reshaping how students access education. • Be part of a passionate and experienced team from the Ed-Tech and education consulting space. • Contribute to meaningful student journeys by connecting them with top academic institutions. Engage in a collaborative, growth-oriented, and learning-friendly environment.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Key Responsibilities: The Account Executive will be responsible for driving revenue growth by selling Genesys CCaaS solutions to both existing and new customers within the Western India region. This role involves a mix of account management, upselling/cross-selling to existing clients, and new logo acquisition. The ideal candidate will have a proven track record of success in selling complex software solutions, preferably within the contact center or unified communications space. They should be a highly motivated and results-oriented individual with excellent communication, negotiation, and relationship-building skills. Responsibilities: Sales Strategy and Execution: Develop and execute a comprehensive sales strategy to achieve revenue targets within the assigned territory (Western India). Identify and qualify new business opportunities through proactive prospecting, networking, and lead generation activities Manage the full sales cycle, from initial contact and needs assessment to proposal development, negotiation, and deal closure. Account Management & Growth: Build and maintain strong relationships with key stakeholders at existing customer accounts. Identify opportunities for upselling and cross-selling Genesys CCaaS solutions to expand our footprint within existing clients. Ensure high levels of customer satisfaction and retention by providing exceptional account management and support. New Logo Acquisition: Identify and target key prospects in the Western India market, focusing on specific verticals (e.g: Ecomm, Healthcare, Retail, GCC, Tech). Conduct in-depth needs analysis to understand customer challenges and requirements. Develop and present compelling value propositions that showcase the benefits of Genesys CCaaS solutions. Product Expertise: Maintain a deep understanding of Genesys CCaaS solutions, including features, functionality, and competitive differentiators. Effectively communicate the value proposition of our solutions to both technical and business audiences. Collaboration & Reporting: Collaborate with internal teams (e.g., Solution Consulting, marketing, Business Development, professional services) to ensure customer success. Provide accurate and timely sales forecasts and reports to management. Maintain accurate and up-to-date records of all sales activities in the CRM system. Qualifications: Experience: Bachelor's degree in a relevant field (e.g., Business Administration, Sales, Marketing). 8+ years of experience in Field sales, with a proven track record of success in selling complex high value software solutions. Experience selling CCaaS, contact center solutions, or unified communications is highly preferred. Experience in the Western India market and a strong understanding of the local business landscape. Skills: Excellent communication, presentation, and interpersonal skills Strong negotiation and closing skills Ability to build and maintain strong relationships with customers and internal stakeholders. Proven ability to manage the full sales cycle, from lead generation to deal closure. Strong business acumen and understanding of customer business needs. Self-motivated, results-oriented, and able to work independently. Proficiency in CRM systems (e.g., Salesforce). Attributes: Hunter mentality with a passion for driving new business. Customer-centric approach with a focus on building long-term partnerships. Ability to work in a fast-paced and dynamic environment. Strong work ethic and a commitment to achieving results. Preferred Qualifications: Master's degree in Business Administration (MBA) Existing network of contacts within the Western India business community. Location : Mumbai If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com. Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

The person in this role will be responsible for providing end-to-end servicing for key accounts. This includes receiving briefs and collaborating with client-facing teams to execute them effectively. Additionally, a key aspect of the role will involve upselling and cross-selling to clients. Maintaining a regular visitation program with the client base is essential, with a particular emphasis on different client grades within the allocated base. Working closely with internal teams will be crucial to ensure smooth operations and client satisfaction. The individual will be expected to keep comprehensive records of clients, including scheduled visits, agreed-upon plans, and other relevant details. The ideal candidate should possess a minimum of 5 years of experience in Client Servicing and have a proven track record in revenue generation. Proficiency in Excel, including VLOOKUP, HLOOKUP, Pivot Table, and data summarization, is a must. Experience in creating and delivering presentations is also necessary. Managing either one large account or multiple small accounts is a prerequisite for this role. Additionally, expertise in cross-selling and upselling to existing clients is highly valued. Strong communication and negotiation skills are essential for effective client interaction. Knowledge of API integration would be considered an advantage for this position.,

ABOUT EDURACT- At eduract, we are redefining the learning journey for students from KG- Grade 12 through a model that blends academic structure with personal attention. We offer a flexible, student-first approach that includes personalized live sessions and interactive concept-based learning - all designed to cater to each child’s unique pace and learning style. Our expert educators simplify complex topics using relatable, real-life examples, helping students not just memorize but truly understand and apply what they learn. Whether it's early literacy in KG or exam preparation in Class 12, we make learning meaningful and enjoyable at every stage. With a growing global student base, eduract is focused on both Indian and NRI students. At eduract, we don’t just teach - we personalize the entire learning experience. Key Responsibilities: ● Handle both B2C and B2B sales opportunities ● Own and drive end-to-end sales closures including pricing negotiations and contract discussions ● Build and maintain strong client relationships for repeat business and upselling opportunities ● Contribute to sales strategy, planning, and forecasting in collaboration with leadership ● Maintain & track key sales metrics, ensure CRM hygiene, and share weekly/monthly reports Requirements: ● 1–2 years of experience in business development, client acquisition, or consultative sales (preferably in EdTech) ● Excellent communication, presentation, and interpersonal skills ● Strong negotiation skills with a solution-selling approach ● Familiarity with EdTech KPIs ● Ability to work across time zones and handle both domestic and international leads Preferred: ● Proven experience in EdTech sales ● Ability to manage the entire sales cycle ● Strong understanding of the EdTech ecosystem (B2C/B2B models) Nice to Have: ● Exposure to learning platforms, LMS, or SaaS-based EdTech product

Job Title: Two-Wheeler Service Manager Location: Kochi, Kerala Reporting To: General Manager / Dealership Principal Job Summary: The Two-Wheeler Service Manager is a pivotal leadership role responsible for the overall operation, performance, and profitability of the dealership's two-wheeler service department in Kochi, Kerala. This individual will lead, mentor, and motivate a team of service technicians and advisors, ensuring the delivery of exceptional customer service, efficient workshop operations, and adherence to manufacturer standards. The ideal candidate will possess a strong technical background, proven leadership capabilities, excellent customer relations skills, and a deep understanding of the local market dynamics. Key Responsibilities: Service Operations Management: Strategically plan, organize, and control the daily workflow within the service department to maximize efficiency, productivity, and service bay utilization. Oversee job scheduling, technician dispatch, and quality control of all service and repair work, ensuring adherence to manufacturer guidelines and dealership standards. Implement and monitor key performance indicators (KPIs) such as labor efficiency, comeback rates, repair order cycle time, and customer satisfaction scores. Manage and optimize the flow of spare parts, collaborating closely with the parts department to ensure availability and minimize downtime. Maintain a safe, clean, and organized workshop environment, ensuring compliance with all local safety regulations and company policies. Implement and enforce environmental best practices for waste disposal and resource management. Team Leadership & Development: Recruit, train, develop, and retain a high-performing team of service technicians and service advisors. Conduct regular performance reviews, provide constructive feedback, and identify opportunities for professional growth and skill enhancement. Foster a positive, collaborative, and results-oriented team culture, promoting continuous learning and adherence to best practices. Manage team scheduling, attendance, and disciplinary actions as required. Customer Satisfaction & Relationship Management: Champion a customer-centric approach, ensuring all customer interactions are handled with professionalism, transparency, and a focus on satisfaction. Proactively address and resolve escalated customer complaints and concerns, turning challenges into positive customer experiences. Implement strategies to enhance the overall customer service journey, from initial contact to vehicle handover. Build and maintain strong, long-term relationships with customers, fostering loyalty and repeat business. Educate customers on vehicle maintenance needs and recommended services. Financial Performance & Budget Management: Develop, monitor, and manage the service department's budget, ensuring the achievement of revenue, gross profit, and net profit targets. Analyze financial reports, identify trends, and implement corrective actions to optimize profitability. Identify and implement strategies for increasing service sales, including upselling value-added services and genuine parts. Manage operational costs effectively, including labor, consumables, and utilities. Ensure accurate billing, timely collection of payments, and proper handling of cash and credit transactions. Quality Control & Compliance: Establish and enforce rigorous quality control processes for all repairs and services performed. Ensure strict compliance with manufacturer warranty policies and procedures, submitting claims accurately and promptly. Stay abreast of the latest technical advancements, service bulletins, and recall campaigns from two-wheeler manufacturers. Adhere to all local laws, regulations, and industry standards pertaining to vehicle service and repair. Reporting & Analysis: Prepare and present comprehensive reports on service department performance, including revenue, expenses, technician productivity, customer satisfaction, and inventory turns, to the General Manager. Utilize data analytics to identify areas for improvement, forecast future needs, and make informed business decisions. Qualifications: Education: Bachelor's Degree or Diploma in Automobile Engineering, Mechanical Engineering, or a related field. Experience: Minimum of 3-5 years of progressive experience in a two-wheeler service environment. At least 3-5 years of proven experience in a Service Manager or Assistant Service Manager role within a reputable two-wheeler dealership. Strong track record of achieving financial targets and high customer satisfaction. Technical Expertise: In-depth knowledge of two-wheeler mechanical, electrical, and electronic systems. Proficiency in modern diagnostic tools, equipment, and workshop management software (DMS). Familiarity with various two-wheeler brands popular in the Indian market. Managerial & Leadership Skills: Exceptional leadership, team-building, and motivational abilities. Strong organizational skills with the ability to prioritize and manage multiple tasks effectively. Excellent problem-solving, decision-making, and analytical skills. Ability to perform effectively under pressure and in a fast-paced environment. Communication & Interpersonal Skills: Outstanding verbal and written communication skills in English and Malayalam. Strong negotiation and conflict resolution abilities. Ability to effectively interact with customers, technicians, parts staff, and dealership management. Other Requirements: Valid two-wheeler driving license. Proficiency in MS Office Suite (Excel, Word, PowerPoint). A passion for the two-wheeler industry and a commitment to continuous learning. To Apply: Interested and qualified candidates are invited to call /submit their updated resume to Hr Assistant-7356688841. Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

You will be joining a specialized recruitment and staffing agency, LIRA, as a Client Services Executive with experience in the wedding industry. In this role, you will be responsible for managing client relationships, coordinating with internal teams, and ensuring exceptional service delivery across all events. Your main tasks will include being the primary point of contact for clients, collaborating with internal departments, delivering exceptional customer service, managing client accounts, developing client retention strategies, participating in event planning and execution, identifying and resolving potential issues, and generating reports on client satisfaction and account performance. To qualify for this position, you should hold a Bachelor's degree in Business, Marketing, Communications, or a related field. Essential qualifications include at least 2-3 years of experience in the wedding industry, a strong understanding of event planning and client service processes, excellent communication skills, exceptional interpersonal abilities, proven project management skills with high attention to detail, proficiency in Microsoft Excel and Google Sheets, and experience in sales would be advantageous. If you are proactive, client-focused, and have a passion for the wedding industry, this role at LIRA could be the perfect fit for you. To apply, please send your resume to recruitment@lirasolutions.com.,

Job Description: Sales Head (Solar Projects) Location: Gujarat (Ahmedabad / Surat) HCK Solar is a segment of the Renewable Energy business division of Kankaria Group, founded in 1941 by Shri H C Kankaria. HCK Solar draws its strength from 25 years of experience in Low Voltage projects, specializes in security infrastructure solutions for industry and government, leveraging its legacy and expertise. HCK Solar offers turnkey design, engineering, installation & commissioning of Solar Power Plants across the country as a vendor-neutral solutions provider bringing best-in-class value and services. Our projects under execution include Jute Mills, Linen Spinning Mills, Lifestyle & Stitching Units. Our experienced team has delivered projects in Plastics, Cables, Jute, Iron & Steel, Chemical, and multiple other industry verticals and has hands-on knowledge of executing over 1 Gigawatt of projects. Website: https://www.hcksolar.com/ Job Summary: Manager of Solar Project Sales would be responsible for supporting the sales team in acquiring new business and managing relationships within the solar energy market. This role involves analysing customer requirements, making proposal in consultation with the sales team & working with both the technical and project teams to ensure successful project delivery. The ideal candidate will have strong communication skills, a passion for renewable energy, and experience in sales and project management. Key Responsibilities: 1. Sales Support and Strategy: · Responsible for developing and executing the sales strategy for solar projects. · Conduct market research to identify potential leads and opportunities. · Build relationships with key decision-makers in government, commercial, and industrial sectors. · Prepare and deliver sales presentations to potential clients, effectively explaining solar energy solutions. 2. Proposal and Contract Management: · Assist in preparing technical and financial proposals for solar energy projects. · Collaborate with technical teams to ensure accurate project scope and cost estimates. · Support contract negotiations and finalize agreements with clients. 3. Client Relationship Management: · Maintain strong client relationships through regular communication and post-sales support. · Address client inquiries and resolve issues related to project delivery and installations. · Follow up with clients to ensure satisfaction and identify opportunities for upselling or additional services. 4. Project Coordination: · Collaborate with project managers, engineers, and other stakeholders to ensure seamless project execution. · Track project progress and ensure timelines, budgets, and client expectations are met. · Monitor the performance of existing projects to identify areas for improvement. 5. Sales Reporting and Forecasting: · Maintain accurate records of sales activities, leads, and client interactions. · Provide regular sales reports and forecasts to the Sales Head. · Analyse sales data to identify trends and improve sales strategies. 6. Industry Knowledge: · Stay up-to-date with industry trends, solar technology, and government policies regarding renewable energy. · Attend industry events, conferences, and networking opportunities to expand professional knowledge. Qualifications: Education: · Any Graduate / BE / B. Tech with MBA preferable Experience: · Total experience at least 12 years & minimum 5+ yrs. relevant experience in solar / renewable energy sector in project sales. Skills: · Strong knowledge of solar energy products, systems, and solutions. · Excellent communication, negotiation, and interpersonal skills. · Strong organizational and time management abilities. · Proficient in MS Office, CRM software, and sales reporting tools. · Ability to analyse technical data and convey it clearly to clients. · Ability to work independently and as part of a team. If you find this opportunity interesting, please share your updated Resume at: hrd@hcksolar.com or Call / WhatsApp for any further query: 9163329536 Job Types: Full-time, Permanent Pay: ₹1,000,000.00 - ₹1,600,000.00 per year Benefits: Cell phone reimbursement Flexible schedule Paid time off Work from home Schedule: Day shift Supplemental Pay: Performance bonus Education: Bachelor's (Required) Experience: Solar Project Sales: 5 years (Required) B2B sales: 10 years (Required) Location: Dholera, Ahmedabad, Gujarat (Required) Willingness to travel: 50% (Required) Work Location: In person Expected Start Date: 18/08/2025

As an experienced and dynamic Associate Director of Brand Management, you will be responsible for leading key client relationships, driving strategic brand growth, and executing high-impact influencer and digital campaigns. Your role will involve a combination of strategic thinking, client leadership, and operational excellence to establish enduring brand partnerships and achieve measurable outcomes. In this role, your key responsibilities will include serving as the primary point of contact for key brand clients, fostering strong and long-lasting relationships, developing brand planning strategies, executing annual strategies, and conducting quarterly review frameworks to achieve tangible business results. You will be accountable for revenue growth, client retention, and identifying opportunities for upselling, cross-selling, and expanding scopes within existing accounts. You will be tasked with translating brand objectives into comprehensive digital-first and influencer-led strategies, overseeing the creation of pitch decks, campaign ideas, creator collaborations, and execution plans in collaboration with internal teams. Furthermore, you will review campaign ideas, creator shortlists, and content calendars to ensure alignment with brand objectives and tone. As a leader, you will mentor and guide a team of Account Managers and Executives, ensuring smooth operations and role clarity. You will establish best practices for account management, client servicing, and campaign tracking, collaborating with internal departments such as Planning, Pricing, Strategy, and Campaign Ops to ensure seamless execution and client satisfaction. Your role will also involve monitoring campaign performance metrics, ensuring delivery against key performance indicators (KPIs) such as reach, engagement, conversions, and return on investment (ROI). You will be responsible for presenting performance reports, insights, and future strategies to clients with clarity and confidence. If you are a proactive and results-driven professional with a passion for brand management, client leadership, and strategic planning, we encourage you to apply for this exciting opportunity.,

You will be responsible for owning and growing a key multinational account or a portion of an account within the Healthcare and Life Sciences industries, focusing on delivering profitable growth. Your experience with Indian GCC is essential as you will be required to hunt for new business opportunities. Managing client relationships with key decision-makers and expanding existing strategic accounts will be a key aspect of your role. Your primary objective will be to achieve the yearly revenue growth targets set for the account. Collaboration with presales, solutioning, and delivery teams both onsite and offshore is necessary during the ramp-up phase to ensure value delivery to clients during the steady state. You will drive deal-shaping concepts and lead proactive solution development independently for the account. Facilitating workshops alongside technical architects and maintaining strong relationships with key client executives will be crucial in this role. Developing and executing an account strategy aligned with customer priorities and the competitive landscape is essential. Supporting ideation and driving revenue through vertical-specific solutions, IP, and nonlinear technology areas will be part of your responsibilities. Establishing governance aligned with the client's business units, geographical spread, and service line potential will also fall under your purview. Working with delivery partners to set delivery metrics and targets to ensure customer excellence will be part of your duties. Negotiating account management contracts and agreements to maximize profitability is a crucial aspect of this role. Ideally, you should have a Bachelor's degree in Business Administration, Information Technology, or a related field, with an MBA being a plus. You should possess over 10 years of experience in sales, particularly in Digital, Customer Experience transformation, and IT Services, within Tier 1 competitive organizations. A proven track record of managing Fortune 500 clients and achieving revenue targets in the range of USD 8-10 million is required. You should have expertise in cross-selling and upselling a variety of service lines to existing customers. A strong understanding of technology and industry-specific platforms is necessary to develop competitive and tailored solutions. Your skills in generating and presenting proposals, both proactively and in response to RFPs, RPQs, and RFIs, will be crucial. Extensive experience collaborating closely with Senior Directors/Managers, as well as Procurement and Vendor Management teams, is also preferred. This position is based in Hyderabad & Bangalore.,

Job Description: As a Reservations Executive at our luxury hospitality brand for modern travellers, you will play a crucial role in supporting the Director of Revenue to drive the performance of the reservations team on property. Your responsibilities will include ensuring adherence to all Standard Operating Procedures (SOPs), maintaining and enhancing reservations operations for accurate guest bookings, maximizing revenue opportunities, and ensuring guest and team member satisfaction. You will oversee the monitoring of daily arrivals to fulfill guest requests promptly and effectively communicate them. Your role will involve managing inventory, such as allotments, group blocks, and rate codes across all relevant systems. Additionally, you will collaborate with the Director of Revenue to promote up-selling within the property and optimize the use of various distribution channels, including Tour Operators, Small Luxury Hotels, and Regional and Corporate Sales Offices. Qualifications: - Proficiency in hotel operations technology and knowledge of all distribution channels. - Understanding of the regional and local market dynamics, local competitors, and destination events. By reporting to the Reservations Manager, you will contribute significantly to the success of our brand in delivering exceptional experiences to our guests.,

As a knowledgeable and proactive Subject Matter Expert (SME) at YuCollect, you will play a crucial role in driving the adoption and usage of our solutions within the collections industry. Your responsibilities will involve troubleshooting client issues, enhancing client satisfaction, fostering strong relationships, and identifying opportunities for cross-selling and up-selling. Your role will focus on facilitating the adoption of YuCollect's solutions within client organizations by tailoring strategies to maximize their effectiveness. You will engage with clients to understand their needs and challenges, ensuring that our solutions meet their expectations. Additionally, you will monitor client usage patterns, provide guidance to optimize solution effectiveness, and conduct regular check-ins and training sessions to ensure clients are leveraging the solutions to their fullest potential. In the event of client issues, your expertise will be crucial in quickly identifying and resolving them to maintain high levels of client satisfaction. You will collaborate with internal teams to address any system or process-related challenges that may arise. Given the nature of the role, extensive travel will be required to engage with clients effectively and ensure the successful implementation and utilization of our solutions. To excel in this role, you should have over 3 years of experience in the collections industry, with a focus on client adoption of technology or financial solutions. A proven track record in developing strategies for increasing product usage and client satisfaction is essential. Strong domain expertise in collections or analysis, exceptional relationship management skills, effective objection handling, and proficient problem-solving abilities are key requirements. Fluency in the local language is also necessary to effectively communicate with clients and build long-term partnerships. Join us at YuCollect, where you can leverage your expertise to shape the future of collections and empower stakeholders in the financial ecosystem.,

The Customer Experience Lead at Neysa will be responsible for overseeing the entire customer lifecycle, from onboarding to renewal, ensuring an exceptional customer experience with a focus on governance, engagement, and growth. This role will lead strategic initiatives to enhance customer relationships, identify upselling and cross-selling opportunities, and drive long-term retention by ensuring customers achieve maximum value from Neysa's AI-powered solutions. The ideal candidate will have extensive experience in customer success, lifecycle management, and a solid understanding of AI-driven platforms, particularly in cloud-based environments. Key Responsibilities: Customer Governance: Develop and implement governance strategies for key customer accounts, ensuring they are maximizing the value from Neysa's AI platforms, including Neysa Velocis, Neysa Overwatch, and Neysa Aegis. Lead regular customer meetings and business reviews, establishing strong relationships with executive-level stakeholders, and ensuring alignment between customer goals and our AI solutions. Drive proactive engagement strategies to ensure customers are effectively using our products and services while addressing any potential concerns or issues. Lifecycle Management: Own the entire customer lifecycle from onboarding to renewals, ensuring smooth transitions and continuous value delivery at each stage. Monitor customer health scores, customer satisfaction, and usage patterns to proactively identify risks, and develop targeted retention strategies for at-risk customers. Develop tailored action plans to enhance customer success, increase product adoption, and optimize usage of Neysa's AI platforms. Upselling & Cross-selling: Identify and drive upselling and cross-selling opportunities within existing customer accounts, aligning additional offerings with customer needs, objectives, and AI-driven growth. Collaborate with sales and product teams to develop personalized solutions and strategic offers for customers. Maximize revenue from the existing customer base by providing value-driven recommendations for new features, services, or upgrades that meet customers" evolving needs. Customer Success Strategy: Develop and execute customer success strategies that ensure the successful adoption and scaling of Neysa's AI platforms, driving measurable customer outcomes. Foster a customer-first culture across teams, ensuring that customer satisfaction, retention, and long-term success are at the heart of business activities. Act as a trusted advisor to customers, ensuring they are informed and engaged throughout their journey with Neysa. Feedback & Insights: Gather, analyze, and act upon customer feedback to continuously improve the customer experience and product offerings. Leverage data-driven insights to understand customer challenges and opportunities, using these insights to enhance product offerings and drive strategic decision-making. Collaborate with the product team to communicate customer feedback, driving product improvements and new features that align with customer needs. Cross-functional Collaboration: Work closely with the product, marketing, and engineering teams to ensure that customer needs are met, new features are successfully rolled out, and customers receive ongoing support throughout their journey. Coordinate with the sales team to support new customer acquisitions and ensure a smooth transition from sales to customer success. Team Leadership: Lead and mentor a team of customer experience professionals, providing guidance, coaching, and fostering a culture of excellence and collaboration. Provide leadership in developing scalable processes for customer success management, ensuring the highest standards of service and operational efficiency. Qualifications: Experience: 12+ years of experience in customer experience, customer success, or account management, with a focus on governance, lifecycle management, and strategic upselling/cross-selling within a cloud-based or SaaS environment. Industry Knowledge: Strong understanding of AI, cloud systems, or related technologies, with the ability to apply this knowledge to deliver superior customer experiences in the context of AI acceleration platforms. Customer Governance: Proven experience in developing and managing customer governance strategies to ensure the long-term success of high-value customer accounts. Leadership: Demonstrated ability to lead and mentor a team, driving customer-centric initiatives and fostering a culture of customer success within the organization. Upselling & Cross-selling Expertise: A track record of driving significant revenue growth through effective upselling and cross-selling strategies, with a focus on delivering value to customers. Problem-Solving & Analytical Skills: Strong problem-solving abilities and data-driven decision-making skills to anticipate customer needs, resolve issues, and develop strategies for customer retention and growth. Communication: Exceptional communication skills, including the ability to interact with C-level executives and key stakeholders, present complex solutions in a clear and compelling manner, and align customer success initiatives with business objectives. Collaboration: Ability to work cross-functionally with sales, marketing, and product teams to align customer success strategies with company goals and deliver consistent value. Education: A bachelor's degree in Business, Marketing, or a related field; an MBA or advanced degree is a plus. Preferred Qualifications: Experience in AI, cloud-based platforms, or technology solutions with a focus on driving customer success and growth. Familiarity with customer success tools (e.g., Gainsight, Salesforce) and CRM systems. Certifications in customer success management (e.g., CSPO, CCXP) are a plus.,

Excellence in marketing, promotion, advertisement, and press release services. We believe in the power of storytelling, innovation, and strategic communication to elevate brands and drive success in the ever-evolving digital landscape. As a dynamic and growing company, we are looking for a talented and experienced Business Development Executive to join our team. The 'Business Development Executive' is responsible for identifying and securing new business opportunities, fostering relationships with potential clients, and driving revenue growth in the company. This role requires strategic planning, market research, and exceptional communication skills to expand the company's market presence and achieve business objectives. Key Responsibilities Market Research & Strategy: Conduct thorough market research to identify new opportunities, trends, and target audiences. Develop and implement strategic business development plans to achieve sales goals. Analyze competitors and industry trends to inform decision-making. Client Acquisition: Identify potential clients and decision-makers through various channels such as networking, referrals, and online research. Initiate contact with prospective clients via cold calls, emails, and meetings. Create & Present business proposals and negotiate contracts to secure deals. Relationship Management: Build and maintain strong relationships with existing clients to ensure retention and identify upselling opportunities. Serve as a point of contact for client queries and concerns, ensuring timely. Reporting & Performance Analysis: Monitor and report on key performance indicators (KPIs), such as sales targets, conversion rates, and revenue growth. Provide regular updates and reports to senior management on business development activities and results. Requirements Education: Bachelor’s degree in business administration, digital marketing, online sales. A Master’s degree (MBA) is a plus. Experience: 1-2 years of experience in business development, sales, or a related field. About Company: We are a blockchain and ICO marketing company. We are commonly asked to assist with marketing and communication strategies, market research projects, advertising setup and management, SEO/website, media buying, and providing other marketing support.