68 Travel Operations Jobs

Profile Summary: Benchmark Incentive & Leisure Travels Pvt Ltd, a leader in the Indian travel industry, is seeking a seasoned and meticulous Manager for MICE Operations to join our corporate travel division in Bengaluru. We are looking for an experienced leader with 7-10 years of hands-on experience in the end-to-end operational management of high-stakes domestic and international MICE projects. The ideal candidate is a master of logistics, an expert coordinator with global partners, a sharp negotiator, and an inspiring team leader who thrives on flawless execution. You will be the operational architect responsible for transforming complex client requirements into perfectly delivered realities, managing everything from global vendor negotiations to on-site crisis management. If you have a proven track record of leading a team and executing world-class corporate movements, we invite you to apply. About Benchmark Incentive & Leisure Travels: For decades, Benchmark Incentive & Leisure Travels Pvt Ltd has been a hallmark of excellence in the travel industry. We are specialists in crafting bespoke travel experiences, with a formidable reputation in the MICE (Meetings, Incentives, Conferences, and Exhibitions) sector. Our synergy with our events arm, Benchmark Experiences, allows us to offer integrated, world-class solutions to a prestigious corporate clientele. Our foundation is built on delivering precision, quality, and unparalleled service on a global scale. Role Overview: As the Manager of MICE Operations, you are the operational backbone of our MICE division. You will take the lead after a project is sold, assuming full responsibility for its successful planning, execution, and closure. This is a senior leadership role that involves managing a dedicated operations team, overseeing complex logistics for both domestic and international projects, and ensuring complete client satisfaction through impeccable service delivery. You will be accountable for budget adherence, supplier performance, and the overall success of every MICE group movement. Key Responsibilities: End-to-End Project Management: Take complete ownership of projects post-handover from the sales team, from initial planning to final billing and reporting. Develop detailed critical path timelines, operational checklists, and project plans for each MICE group. Manage project budgets meticulously, ensuring cost control and profitability targets are met. Team Leadership & Development: Lead, mentor, and manage a team of MICE operations executives, delegating tasks and overseeing their performance. Foster a culture of excellence, proactivity, and teamwork within the operations department. Supplier & Partner Coordination: Source, negotiate with, and manage a global network of partners and suppliers, including Hotels, Airlines, Destination Management Companies (DMCs), Restaurants, and Activity Suppliers. Liaise and coordinate effectively with national and international Tourism Boards to gather information, support, and resources for various destinations. Draft and manage contracts with all partners, ensuring favourable terms and conditions. Continuously evaluate vendor performance to maintain our high standards of quality. Logistics & Operational Execution: Oversee all logistical components, including group flight bookings, visa processing, travel insurance, accommodation arrangements, and ground transportation. Coordinate with clients and internal teams for all on-ground requirements, including venue setup, audio-visuals, F&B, entertainment, and social events. On-site Management & Client Servicing: Lead or supervise on-site execution for key MICE projects, acting as the primary point of contact for senior client stakeholders. Demonstrate exceptional problem-solving skills, handling any on-ground issues or emergencies calmly and effectively. Financials & Reporting: Oversee the preparation of post-event reports, client feedback forms, and final financial reconciliations. Create and deliver clear, professional presentations for internal reviews and client updates. Required Skills and Qualifications: Experience: 7-10 years of progressive experience specifically in MICE Operations. A minimum of 3 years in a team leadership or managerial capacity is mandatory. Scope Expertise: Demonstrable experience in independently managing both domestic and large-scale international MICE projects is essential. Operational Acumen: In-depth, practical knowledge of global MICE logistics, including group air ticketing, visa formalities for various countries, and hotel contracting. Leadership Skills: Proven ability to lead, manage, and motivate an operations team effectively. Technical Proficiency: Must be well-versed in creating clear, professional, and detailed presentations using MS PowerPoint for client updates, project plans, and post-event reports. Proficiency in MS Excel is also required. Personal Attributes: Exceptional organizational and multitasking skills with a keen eye for detail. Excellent crisis management and on-the-spot problem-solving abilities. Strong, professional communication and client relationship management skills. Willingness to travel extensively, both within India and internationally, often on short notice. Education: A Bachelor's or Master's degree in Tourism & Hospitality, Business Management, or a related field is preferred. Why Join Benchmark? Lead a key, high-growth division within one of India's most respected travel companies. Gain exposure to prestigious, high-value MICE projects for leading corporate brands. An opportunity to shape and grow a talented operations team. Be part of a professional and supportive work environment that rewards performance and leadership.

A leading travel and tourism company according to global rankings.To handle the on-spot issues Check in issue, payment issue, book out Taking care of Refunds & Amendments Handle rate match requests received by the trade partner Handle FIT hotel Required Candidate profile 1-2 yrs Exp in Travel operations preferably in a B2B Environment Exp in using B2B tools for hotel & ground services bookings.AnyQueries:8652547205/anisha@peshr.com Shift Timing:12:30 PM to 10:00 PM

A leading travel and tourism company according to global rankings.handle reconciliation of bookings received through API&matching them with suppliers Managing tickets on CRM Maintaining high levels of quality check accuracy between system &supplier. Required Candidate profile 0-1 yr Experience in Travel operations preferably in a B2B Environment Experience in using B2B booking tools is an advantage .Proficiency Word, Excel, Power point any query anisha@peshr.com/8652547205

Role & responsibilities Strategic Planning & Execution: Support strategic planning processes and ensure timely execution of key business initiatives across functions. Coordination & Stakeholder Management: Align and coordinate with direct reports (especially Sales Managers) to implement COO office priorities. Manage monthly and fortnightly review meetings with PAN India teams. Sales & Retail Operations: Track sales performance, oversee SOP adherence, and manage retail expansion metrics. Take ownership of tinting machine sales targets, installation timelines, and inventory compliance. Logistics, Supply Chain & Inventory: Support logistics optimization and depot expansions. Ensure timely deliveries across service points and monitor supply chain performance within TAT. Technology & CRM Management: Drive CRM implementation and ensure stakeholder adoption. Oversee system integration and updates across platforms like SAP, SFA, Painter App, Visualizer App, and Dealer CRM. Performance & Data Analytics: Prepare monthly MIS, dashboards, and business insights to support data-driven decisions. Analyse to improve operational efficiencies and reduce manual work. Collections & Compliance: Support O/S (Outstanding) control and recovery by working with relevant teams to achieve collection targets. Innovation & Efficiency: Identify and implement digital tools and technologies that enhance business productivity and operational effectiveness. Travel Arrangements & Appointments: Manage the COOs travel arrangements and appointments efficiently Preferred candidate profile Strong project management and execution skills. Excellent data analysis and reporting capability (Excel, PowerPoint, MIS tools). Understanding of supply chain, sales operations, and CRM tools. High ownership, ability to work under pressure, and a problem-solving mindset. Strong communication and stakeholder management skills.

IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. IGT provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing (end-to-end) CX journeys across Travel and Hi-tech industries. Job Responsibility: IGT Solutions is looking for a Head - Airline Operations to lead Digital Contact Centre Operations with experience of managing site level operations end to end. The position is responsible for the overall leadership of the Customer Operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership. 12+ years of experience in Customer Operations, Contact Center Operations, BPO Operations (Travel or Airline preferred) Knowledge/experience in NPS, CST Should have deep knowledge and understanding of the BPO/Contact Centre operations, Competition & Market trends in BPO industry Must have managed 500+ FTE across Voice, Chat, Back-office and other Omni channel BPO customer operations Experience in P&L management preferred with understanding of budgeting, financial planning, project and site level financials at Gross, Operations and EBITDA margins Lean Six Sigma Green Belt / black belt trained / certified (preferred) Accountable and responsible for Present reviews to the Client on monthly basis. Generate additional process insights, capture end customer voice and share with client Drive Entire Operations through Leading and assigning team responsible for delivery. Education Bachelors Degree from a recognized university with MBA/Masters Degree (preferred) Should be willing to work in a BKK working hours Proven ability to build, manage and foster a team-oriented environment. Have an ability to understand Staffing adherence and Schedule Adherence Proven ability to work creatively and analytically in a problem-solving environment. Excellent communication (written and verbal) and interpersonal skills. Primary Job Responsibilities: You will be responsible to oversee and direct site management and operational leadership for global travel business account. You will be responsible for all aspects of operations including: analyzing workflow to identify inefficiencies, developing policies to improve the process, implementing change, and tracking progress. Meet & Exceed all BPO metrics like AHT, Productivity, Staffing Adherence, NPS and CSAT across all channels (voice and non-voice) Deliver 100% to the client set contractual goals of service delivery and meet/exceed the financial and operational goals set by the organization Create and present business reviews to the Client and internal leadership on weekly / monthly basis. Generate additional process insights, RCAs and Action Plans to improve customer experience. Designing and presenting all Performance Reviews to the client and the company Leadership Team. Responsible for profitability of the current program. Manage people and develop a cohesive culture of respect, trust, integrity, recognition and team work. Ability to plan actions and control attrition within the required thresholds and lead by example in setting the right persona of a true people leader Proven experience in operational process management, change management and administrative leadership roles As a site leader you are expected to assume leadership responsibilities for an entire site level business end to end and provide local leadership support towards HR, Admin, WFM, Quality, Training and Operations. In depth knowledge of diverse business functions & operations best practices (Voice, Chat, Email, Back office, WFM, Training, Quality, Resourcing, Customer Service, Sales etc.) Partner with clients and internal leadership teams in developing procedures, and ensuring the team follows all established policies Work with leadership to set KPIs and KRAs for all verticals at site level, and provide regular, actionable feedback Devise solutions and strategies for improving performance & critical metrics like Follow Up%/ NPS/DSAT/Productivity/CCR/AHT and Operational Hygiene Provide statistical performance trends and plans of execution to maintain strong areas and build on opportunities. Provide additional support for achieving key performance and productivity goals. Experience and hands-on data analysis and statistical process control, as well as providing direction and leadership to cross functional teams is a must. Responsible for a wide spectrum of Operations and P&L responsibilities, must be able to multi task across multiple business operations with proficiency. Prepare and conduct effective and timely weekly, monthly & Quarterly Business Reviews Responsible for all aspects of operations which include but not limited to meeting key performance metrics, managing staffing, provide and maintain excellent customer experiences scores, ensure effective coverage and training of operations staff; deliver excellent client services, and meet desired business KPIs Work closely with Internal controls and finance teams to develop and maintain annual budget and monthly / quarterly P&L forecasts Drive Continuous improvements and innovations to enhance quality, CSAT Optimizing spend for LOBs, prepare medium-term plan, annual budgets and activity plan consistent with the agreed strategies with Unit and organizational goa Collaborate with Sales/Account Management/ Presales teams to grow the business & coordinate for customer site visits End to end client Management including reviews with client, value addition to the client and proactive communication to internal and external clients Positioning IGT Solutions & Services as a major player in the customer services segment to become a partner of choice for related companies in BPO services Meet & Exceed all BPO metrics like AHT, Staffing Adherence, Abandoned Occupancy for Voice Business Personal Style Enablers: Ability to motivate and inspire teams and be a natural leader Innovative and able to foresee market trends and conditions Excellent people manager, open to direction and a collaborative work style and commitment to get the job done Persuasive with details and facts Confident, flexible with the ability to work in a fast paced and changing environment Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise. Manage people by effectively and efficiently involving all resources to meet the organizational goals and by championing work-life balance, retention and career progression/development Build and sustain relationships with key people in the Customer Environment, Extrovert with a blend of sales mind set. Contact Person Lipi Jhingran Email id Lipi.Jhingran@igtsolutions,com It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, colour, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

General Skills Required 1. Understanding of the travel industry 2. Good written and oral communication skills - Speak clearly and persuasively in positive or negative situations; gets clarification; respond to queries 3. Maintain record of communication with guests, vendors. 4. Good negotiation skills 5. Time management 6. Business acumen - understand implication of decisions, changes, learn about market and competition. 7. Good computer and social media skills Operations Role Requirement 1. Synthesise diverse information, understand itineraries, trip plans and prepare schedule of activities 2. Regular updating of schedules and activity chart. 3. Follow up with hotels / cab agencies etc to ensure timely deliveries (reconfirming hotel bookings, pick up timings etc) 4. Friendly follow up with guests for payments 5. Update the guests regarding the trip activities and plans 6. Coordinate with hotels / vendors for B2B rates (negotiate ), bookings 7. Maintain/update records of payments (guests, vendors, external). 8. Follow up with vendors for invoices , refunds and reconciling the records. 9. Maintain the database of vendors / rates etc. This is a role that requires commitment and engagement. The timings would depend on various trips happening at one point of time and hence the Operations executive will have to available based on trip/ customer requirements. Perks & Benefits Be able to travel as part of groups

Responsibilities: Handle inbound calls, WhatsApp, and email inquiries from clients regarding tour packages. Greet and assist walk-in clients at the office with detailed travel consultations. Understand client requirements and suggest suitable domestic and international travel options. Provide complete details on itineraries, pricing, visa processes, and travel documentation. Convert inquiries into bookings by using effective sales techniques and persuasion skills. Build and maintain strong customer relationships for repeat business and referrals. Maintain accurate records of leads, follow-ups, and bookings in CRM software. Stay updated with global travel trends, visa norms, airline policies, and tourism updates. Collaborate with the operations and marketing teams to ensure smooth delivery of services. Achieve monthly sales targets and support business growth objectives. Maintain a pleasant and professional demeanor with excellent communication skills. Basic proficiency in MS Excel and CRM tools for daily reporting and client management.

Job role: Travel Sales Manager- Inbound DMC Location: Gurugram, On-site, 5 days a week Company overview: Hi Tours is a leading destination management company specializing in curated travel experiences across India and other destination like Nepal, Bhutan, Sri Lanka, Mauritius etc. With a strong foundation in cultural understanding, local expertise, and customer-centric service, Hi Tours designs and delivers exceptional travel solutions for leisure, corporate, and special interest groups. Our core strength lies in creating immersive and personalized itineraries, offering a blend of heritage, nature, adventure, and luxury. Role Overview We are looking for a dynamic and experienced Inbound Sales Executive to join our Hi Tours division. This role requires a travel professional with a strong background in crafting tailor-made itineraries, preparing costings, and managing end-to-end client interactions. The ideal candidate will have prior experience in inbound tourism sales, deep destination knowledge, and a proven ability to manage customer relationships with professionalism and care. Key Responsibilities Sales & Itinerary Design: Develop and convert inbound travel enquiries into confirmed bookings by designing customized, experience-driven itineraries for FITs and Groups. Costing & Quotation Preparation: Create competitive and accurate costings, ensuring profitability while meeting client budgets and expectations. Client Relationship Management: Manage communications with majorly B2B or B2C clients, maintaining a high standard of service and professionalism. Build long-term relationships with repeat and potential clients. End-to-End Booking Coordination: Coordinate with operations, vendors, and DMCs to ensure flawless execution of itineraries and handle any travel modifications or issues. Destination Expertise: Advise clients on the best routes, destinations, accommodation options, and cultural experiences within the Indian Subcontinent. Sales Reporting & Follow-ups: Maintain accurate records of leads, proposals, confirmations, and feedback. Ensure timely follow-ups and support post-sale processes. Required Skills & Experience Minimum 5 years experience in Inbound Sales within the travel & tourism industry . Proven track record of successful conversions from inquiry to booking. Strong understanding of costing models, hotel and transport pricing , and ground operations. Expertise in crafting custom itineraries for inbound travelers. Excellent written and verbal communication skills in English. Familiarity with reservation systems, CRM tools, and itinerary-building platforms. Benefits: Work-Life Balance Flexible working hours and leave policies to support your personal needs . Health & Mediclaim Support Access to health-related resources and Mediclaim support . Learning & Development Opportunities Internal training, upskilling initiatives, and access to industry knowledge. Employee Engagement , Incentives and Recognition Regular programs to celebrate individual and team achievements. Inclusive and Collaborative Work Culture A supportive environment where your voice is heard and contributions matter.

Role & responsibilities Regional Agent Networking (Maharashtra & Gujarat): Build, develop, and manage strong relationships with travel agents and B2B partners across key cities like Mumbai, Pune, Nashik, Nagpur, Ahmedabad, Surat, Vadodara, Rajkot, and others. Agent Onboarding: Identify, recruit, and onboard new travel agents to expand the distribution network and increase brand presence. Sales Calls & Meetings: Conduct regular in-person and virtual meetings with travel agents to promote products and services, address concerns, and generate leads. Follow-ups & Relationship Management: Perform timely follow-ups on inquiries, quotations, and leads. Ensure ongoing engagement and satisfaction of agents. Sales Strategy Execution: Implement sales strategies and campaigns to meet monthly and quarterly sales targets. Market Research & Feedback: Gather insights on market trends, competitor offerings, and customer feedback to optimize the sales approach. Training & Support: Educate and support travel agents on product offerings, booking tools, and sales promotions. Reporting & Documentation: Maintain accurate records of sales activities, client interactions, and lead progress using CRM tools. Preferred candidate profile Bachelors degree in Business, Travel & Tourism, Marketing, or a related field. 3+ years of experience in B2B sales, preferably in the travel industry. Proven track record of achieving sales targets and building successful agent networks. Excellent communication, negotiation, and interpersonal skills. Strong organizational skills and attention to detail. Proficiency in MS Office and CRM software. Willingness to travel as required. Only male candidates.

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Summary: We are seeking a highly motivated Associate for Customer Experience within our CST Business. The ideal candidate ensures a seamless and positive experience for our customers booking through our platform. Responsibilities: Customer Experience: Ensure exceptional customer service across all channels (phone, email, chat, social media). Handle escalated customer issues and complex inquiries. Identify and address trends in customer complaints and feedback. Proficiency in using CRM software and other customer service tools. Proactively identify opportunities to improve the customer experience. Operational Excellence: Implement process improvements and best practices to enhance team productivity and customer satisfaction. Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and improve the platform. Stay up to date on industry trends and best practices in customer service. Qualifications: Bachelor’s degree in a related field preferred. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and manage multiple priorities. Strong customer focus and a passion for delivering exceptional customer service. Preferred Qualifications: Knowledge of Microsoft Office (Excel, PowerPoint) and Google tools.

About Us Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: This Team is involved in revenue management, vendor management and strategies to get new business and make travel profitable entity About the role: Deliver extraordinary travel experience for our B2C consumers in a Backend role by providing first-hand resolution and the highest quality of customer experience to the Paytm users. Key Responsibilities 1) Operating in a 24 Hrs Day 6 day-week team, with multiple/rotational shift options. 2) Understanding and expertise in domestic and international travel requirements (LCC airlines) 3) Able to understand customer queries and advise them of suitable resolution 4) Customer-focused and service-oriented where you are accountable for key performance indicators of success, such as customer satisfaction (CSAT), key productivity metrics 5) Coach, develop, and mentor Junior resources and colleagues in the team when needed Additional Accountabilities 1) Working on Fresh desk Tickets and Phones as well for both GDS and LCC airlines. 2) Action consumers booking/PNR for refund, ticketing, re-issuance, escalations Superpowers/ Skills that will help you succeed in this role: 1) Excellent communication skills. 2) Fresher to 1 yr of experience in Travel Agency/Industry 3) Result/Target driven, attentive, adaptable, and motivated to learn. 4) Proficiency in technology to research options and complete process requirements Education MBA Preferred Why join us: We support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!! Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

Roles and Responsibilities Manage travel operations for corporate clients, ensuring seamless execution of itineraries and timely resolution of issues. Coordinate with suppliers (Amadeus, Galileo) to book flights, hotels, and other travel arrangements. Handle ticketing and reservation processes using Amadeus system. Provide exceptional customer service to internal stakeholders through effective communication and issue resolution. Ensure compliance with company policies and procedures while maintaining high levels of productivity.

Job Title : Sales Consultant / Operation Executive. The role requires in-depth knowledge of travel destinations, excellent customer service, and the ability to organize customized travel experiences that meet client preferences and budgets and assists clients in planning and booking their travel arrangements, including transportation, accommodations, tours, and activities. Travel Planning & Booking: Provide recommendations based on client preferences, budgets, and travel trends. Create detailed itineraries with confirmed bookings and travel documentation. Assist clients with planning domestic and international trips and book flights, hotels, rental cars, cruises, and travel packages. Stay up to date with travel advisories, entry requirements, and health/safety regulations. Process payments, issue invoices, and manage refunds or rebooking's when necessary. Negotiating with suppliers and service providers effectively to offer better pricing. Sales & Promotions: Promote travel products and services through upselling and cross-selling. Proven experience in B2B sales, corporate travel sales, or account management. Meet or speak with clients to understand their travel needs and expectations. Achieve sales targets, KPIs and contribute to company revenue growth. Build and maintain strong relationships with clients and travel suppliers. Provide post-travel support and encourage repeat business and referrals. Offer personalized travel advice and alternatives when needed. Address client concerns, answer inquiries, and provide ongoing support. Act as a trusted advisor, offering tailored solutions to simplify corporate travel processes. Required Skills & Qualifications : Proven experience as a travel consultant or in a similar customer service role. Strong knowledge of global travel destinations. Excellent communication, organizational, and interpersonal skills. Maintain accurate client records and booking logs using CRM systems. Provide Sales reports to the Sales Manager every month end. Self-motivated, goal-oriented, and able to work independently and professional demeanor with a client-first approach. Benefits: Competitive salary and family insurance coverage benefits Opportunity to earn incentives based on performance. Opportunities for career growth within the company. Contact Details: HR Contact No: 7448319193. Email ID: internalhr.expressholidays@gmail.com

Job Description: Sr. Operation - Executive Experience: Minimum (2yrs. In DMC) The Senior Operations Executive will manage day-to-day travel service functions including bookings, client servicing, vendor coordination, and issue resolution. The role demands strong attention to detail and a working knowledge of travel systems and processes. This position plays a key role in delivering seamless travel experiences to clients and supporting the overall efficiency of the travel desk. Handle end-to-end travel bookings including hotels, transfers, tours and excursions. Manage client interactions and provide prompt resolutions to travel-related queries. Monitor trip progress, cancellations, reschedules, and emergency support. Ensure documentation and data entry accuracy in CRM and booking tools. Assist with daily and weekly reporting and compliance tracking. Work closely with finance for invoicing and reconciliation of travel expenses. Perks & Benefits: PF Medical Insurance Contact: 9717632996 (Deepanshi Jain (HR)

Job Title: Demand Manager Holiday Packages Company: OYO Location: Bangalore & Pune Work Schedule: Monday to Saturday About OYO OYO is a global platform that empowers entrepreneurs and small businesses in the hospitality industry. We offer 40+ integrated technology products and services that help transform unbranded, underutilized hospitality assets into digitally enabled storefronts. With operations across 35+ countries, including India, Europe, and Southeast Asia, OYO enables access to affordable, trusted, and easy-to-book accommodations through its network of over 157,000 hotel and home storefronts. Role Overview As a Demand Manager – Holiday Packages , you will be responsible for developing and nurturing partnerships with travel agents and agencies to drive consistent business growth and increase holiday package bookings. This is a field-intensive, target-driven role that requires strong relationship-building, negotiation, and analytical skills. Key Responsibilities Identify and engage with potential travel agents/agencies to build strong business relationships. Develop and maintain a robust pipeline for consistent lead generation and revenue growth. Gain in-depth knowledge of holiday packages, including pricing, itineraries, and promotional offers. Communicate unique selling points (USPs) of holiday packages to travel agents and customers. Stay updated with industry trends and competitor offerings to maintain package relevance. Promote key leisure destinations by highlighting attractions and unique experiences. Conduct training sessions for travel agents on destinations and packages. Drive high-quality query generation from travel agents. Achieve monthly/quarterly lead generation and sales targets. Guide travel agents and customers through the booking process to maximize conversions. Monitor travel agent (TA) network performance and implement strategies to improve conversions. Identify and activate new accounts, ensuring long-term partnerships and regular follow-ups. Key Performance Indicators (KPIs) Number of active & pulsing accounts generating monthly revenue Total revenue generated through holiday package channels Required Skills & Qualifications Bachelor’s degree in Business, Marketing, Tourism, or a related field Proven experience in sales, business development, or demand management, ideally in the travel/tourism industry Strong understanding of holiday packages, leisure destinations, and travel trends Excellent networking and relationship-building skills Strong negotiation and communication skills Proficiency in tools such as ERP, Excel, and email writing Analytical mindset with the ability to derive insights from data Willingness to travel and operate in a field-based role

Exciting Opportunity: UK Travel Consultant We're seeking a detail-oriented and customer-focused Travel Executive to manage travel arrangements and itineraries. Immediate joiners preferred! Job description Immediate joiner preferred. The Travel Executive is responsible for managing travel arrangements, accommodations, and itineraries for clients or employees. They coordinate all aspects of travel, ensuring a smooth and enjoyable experience while adhering to budgetary constraints and company policies. The Travel Executive must possess excellent organizational skills, attention to detail, and exceptional customer service abilities to meet the diverse needs of travelers. 1. Travel Arrangements: Coordinate all aspects of travel including flights, accommodations, transportation, and activities. 2. Itinerary Planning: Develop comprehensive travel itineraries tailored to the preferences and requirements of clients or employees. 3. Budget Management: Evaluate travel options to optimize costs while meeting client preferences and company policies. 4. Booking Management: Secure reservations for flights, hotels, rental cars, and other travel services, ensuring accuracy and timely confirmation. 5. Travel Documentation: Assist with obtaining necessary travel documents such as visas, passports, and travel insurance. 6. Customer Service: Provide exceptional customer service by addressing inquiries, resolving issues, and offering assistance before, during, and after travel. 7. Communication: Maintain regular communication with clients, vendors, and colleagues to ensure smooth travel operations and address any concerns. 8. Destination Knowledge: Stay informed about travel destinations, attractions, and local customs to provide recommendations and enhance the travel experience. 9. Travel Reporting: Generate reports on travel expenses, trends, and patterns to support decision-making and budget planning. Requirements: * 6month to 1year Experience in US Travel Sales Profile is a MUST. * Excellent organizational and customer service skills. Job Type: Full-time, Permanent Pay: From 25k to 60k Schedule: Night shift, Rotational shift Location: Noida (onsite )

Responsibilities: 1. Operations: Booking and coordination for new and ongoing tours, including flight tickets. 2. Visa Applications: Assisting clients with visa documentation and submissions. 3. Itinerary Creation 4. Client Coordination Annual bonus

Requirements: > Should have Travel (Air) experience preferred > Operations (SLA management , shrinkage, productivity, attrition, handling escalations, team handling experience, Should be familiar with all the operational basic calculations) > Should be a Team leader / Assistant Manager on paper > Should have handled a team of 15-25 > Excellent communication skills > International voice experience is mandatory > Graduates only > Contact center experience > should have worked on - Sabre, Amadeus,GDS > Immediate joiner preferred (15- 45 days should also work)Role & responsibilities

Role & responsibilities We have one opening in a managerial position who knows ticketing and well as package bookings, making itinerary,Candidates should be strong in English communication and solely responsible for three to four corporates' operations. Salary - 60K ( Negotiable) Job Location: Dalhousie, Kolkata Preferred candidate profile Candidates Having Min 8 years Experience in Travel Operation like Ticketing, Itinary, Travel Package, Corportae Handling

Responsibilities: Help clients identify their ideal travel package based on their suggests and requirements. Study and assimilate all information regarding travel destinations such as prices, weather, language, currency, customs, etc. Regularly maintain a good relationship with our customers. Provide end to end service while organizing a trip from booking the tickets, reserving the hotels and creating the itinerary. Provide all relevant and essential information to the tourists regarding their travel like guides, itinerary, brochures, and maps. Sell the appropriate tour package to the right customer. Negotiate any customizations or modifications requested and accommodate to the best level possible. Resolve any problem that arises regarding the trip for the customer. Regularly update a database containing client details and their travel information. Ensure this data is secured and handled appropriately. Reach the sales and revenue targets. Stay up to date on Destinations and the Properties. What to expect from the role: Hands-on experience in planning travel packages, selling trips to clients, etc. Learning how to organize, multitask and manage time. Learn on the job regarding the best practices in travel management and tourism. Exposure to the travel and tourism industry, and its various responsibilities.

Responsibilities: Help clients identify their ideal travel package based on their suggests and requirements. Study and assimilate all information regarding travel destinations such as prices, weather, language, currency, customs, etc. Regularly maintain a good relationship with our customers. Provide end to end service while organizing a trip from booking the tickets, reserving the hotels and creating the itinerary. Provide all relevant and essential information to the tourists regarding their travel like guides, itinerary, brochures, and maps. Sell the appropriate tour package to the right customer. Negotiate any customizations or modifications requested and accommodate to the best level possible. Resolve any problem that arises regarding the trip for the customer. Regularly update a database containing client details and their travel information. Ensure this data is secured and handled appropriately. Reach the sales and revenue targets. Stay up to date on Destinations and the Properties. What to expect from the role: Hands-on experience in planning travel packages, selling trips to clients, etc. Learning how to organize, multitask and manage time. Learn on the job regarding the best practices in travel management and tourism. Exposure to the travel and tourism industry, and its various responsibilities. Mandatory Key Skills relationship management,database management,travel management*,sales*,travel planning*,travel operations*

Responsibilities Help clients identify their ideal travel package based on their suggests and requirements. Study and assimilate all information regarding travel destinations such as prices, weather, language, currency, customs, etc. Regularly maintain a good relationship with our customers. Provide end to end service while organizing a trip from booking the tickets, reserving the hotels and creating the itinerary. Provide all relevant and essential information to the tourists regarding their travel like guides, itinerary, brochures, and maps. Sell the appropriate tour package to the right customer. Negotiate any customizations or modifications requested and accommodate to the best level possible. Resolve any problem that arises regarding the trip for the customer. Regularly update a database containing client details and their travel information. Ensure this data is secured and handled appropriately. Reach the sales and revenue targets. Stay up to date on Destinations and the Properties What to expect from the role Hands-on experience in planning travel packages, selling trips to clients, etc. Learning how to organize, multitask and manage time. Learn on the job regarding the best practices in travel management and tourism. Exposure to the travel and tourism industry, and its various responsibilities. Mandatory Key Skills travel planning,selling,customer relationship,sales,travel management,Kannada,travel operations*

Responsibilities: Help clients identify their ideal travel package based on their suggests and requirements. Study and assimilate all information regarding travel destinations such as prices, weather, language, currency, customs, etc. Regularly maintain a good relationship with our customers. Provide end to end service while organizing a trip from booking the tickets, reserving the hotels and creating the itinerary. Provide all relevant and essential information to the tourists regarding their travel like guides, itinerary, brochures, and maps. Sell the appropriate tour package to the right customer. Negotiate any customizations or modifications requested and accommodate to the best level possible. Resolve any problem that arises regarding the trip for the customer. Regularly update a database containing client details and their travel information. Ensure this data is secured and handled appropriately. Reach the sales and revenue targets. Stay up to date on Destinations and the Properties. What to expect from the role: Hands-on experience in planning travel packages, selling trips to clients, etc. Learning how to organize, multitask and manage time. Learn on the job regarding the best practices in travel management and tourism. Exposure to the travel and tourism industry, and its various responsibilities. Keywords Travel Advisor,tourism management,relationship management,travel management*,sales*,travel planning*,travel operations*

Manage travel, hotel booking, train & air ticketing Maintain accurate records of travel schedules & cost Liaise with travel agencies for best rates Requirements Good communication Freshers are eligible Shift: Night Contact on: npal@marquistech.com

Role & responsibilities Making itinerary for Domestic and international tour packages, Assisted clients in planning travel itineraries according to their preferences and budget considerations. Managed travel documentation, including visas, permits, and insurance, ensuring all clients complied with international travel requirements. Preferred candidate profile Minimum 4 Years experience in Tour Travel industries with good Experience in Domestic & International Tour Packages