Travel Sales Consultant

Role & Responsibilities

• Handle customer enquiries for domestic and international holiday packages.
  
• Understand client requirements and prepare customized itineraries with accurate costing.
  
• Convert leads by explaining package inclusions, destinations, pricing, and travel options.
  
• Upsell and cross-sell hotels, sightseeing, insurance, transfers, and add-on services.
  
• Coordinate with hotels, DMCs, and vendors for best rates and confirmations.
  
• Maintain strong client relationships and provide excellent pre- and post-booking support.
  
• Ensure timely booking confirmations, invoicing, and payment follow-ups.
  
• Manage booking files, maintain records, and achieve monthly sales targets.
  
• Resolve customer queries and provide alternate options when required.
  
• Stay updated on travel trends, visa requirements, offers, and destination knowledge.
  

Preferred Candidate Profile

• 15 years of experience in Travel / Holiday Package Sales (Inbound or Outbound).
  
• Strong knowledge of domestic & international destinations, hotels, and itineraries.
  
• Excellent communication and customer handling skills.
  
• Ability to work independently and convert leads efficiently.
  
• Experience in B2C sales, tour packages, costing, and vendor coordination.
  
• Prior experience with a travel agency or tour operator preferred.
  
• Target-oriented, motivated, and passionate about the travel industry.
  
• Knowledge of GDS / ticketing basics will be an added advantage.