20 Inbound Tours Jobs

Design and manage inbound tours across India with focus on Kerala and South India.Build unique experiences,handle vendor ties, partner with global agents, lead ops, ensure service quality, and drive profitability. Strong destination& planning skills.

JD For KAM OPS (Holiday Packages) Job Title: Holiday Packages Operations Senior Executive Location: Gurgaon, Central office Department: Holiday Packages Reports To: Sanampreet Singh Job Type: Full-Time Salary: [Insert Salary Range] Job Overview: The Holiday Packages Operations Senior Executive will be responsible for overseeing and managing the operations of holiday packages from destination management to post-trip follow-up. This includes handling supplier relations, logistical coordination, crisis management, and ensuring a seamless experience for clients. The Senior Executive will work to enhance operational processes, maintain effective communication, and contribute to the continuous improvement of the organizations holiday package services. Key Responsibilities: 1. Destination Management: o o o Manage and maintain relationships with local suppliers, tour operators, and destinations to ensure smooth operations and delivery of high-quality holiday packages. Ensure that all destination offerings comply with company standards, customer expectations, and regulatory requirements. Regularly research and update information about destinations, activities, accommodations, and new travel trends. 2. Supplier Relations: o o o Build and maintain strong, professional relationships with suppliers, ensuring reliability and excellent service delivery. Negotiate contracts, service terms, and pricing with suppliers to ensure optimal cost-efficiency and customer satisfaction. Monitor supplier performance and address any issues or disputes that arise. 3. Logistical Coordination: o o o Coordinate all logistics related to holiday packages, including transportation, accommodation, excursions, and other service arrangements. Ensure that all operational aspects of packages, such as timelines, customer preferences, and special requests, are well-managed and executed. Work closely with the operations team to ensure timely and accurate bookings, confirmations, and reservations. 4. Crisis Management: o o o Proactively identify potential risks or challenges that could disrupt travel plans and create contingency plans. Manage any crisis situations that may arise, including cancellations, travel disruptions, or emergency situations, while ensuring minimal impact on clients. Communicate effectively with all stakeholders during a crisis, including customers, suppliers, and internal teams. 5. Client Communication: o o o Serve as the primary point of contact for clients before, during, and after their holiday, ensuring all inquiries are addressed promptly and professionally. Provide clear and accurate information regarding holiday packages, including itinerary details, travel tips, and other essential updates. Resolve any client complaints or concerns, ensuring that all issues are handled to satisfaction and in a timely manner. 6. Data Management: o o o Maintain accurate records of all bookings, reservations, and client communications. Analyze operational data to track performance metrics and identify areas for improvement. Use data insights to enhance customer satisfaction, optimize operational efficiency, and support decision-making. 7. Continuous Improvement: o o o Collaborate with internal teams to identify and implement improvements to operational processes and customer service standards. Participate in regular feedback sessions and reviews to assess service quality and identify areas for development. Stay updated on industry trends and best practices to recommend innovative solutions for optimizing holiday packages operations. Key Skills & Qualifications: • • Bachelors degree in Business Administration, Hospitality, Travel Management, or related field. 5+ years of experience in operations, destination management, or a related role within the travel or hospitality industry. Strong knowledge of holiday packages, logistics, and supplier management. Excellent crisis management and problem-solving skills. Exceptional communication and interpersonal skills, with the ability to build relationships and negotiate effectively. • • • • Proficiency in data management, reporting, and using relevant software tools (e.g., MS Office, CRM systems). • • Ability to manage multiple tasks and prioritize efficiently in a fast-paced environment. A customer-centric mindset with a passion for providing high-quality service. Preferred: • • Experience in the travel or tourism industry, specifically in managing holiday packages and client-facing roles. Knowledge of emerging travel trends and technology solutions for the travel industry.

Role & responsibilities Responsible for managing the outbound tours. Planning and control of tour operations Responsible for preparing tour itineraries, costing and selling Tour packages for FIT, group and corporates and VISA Processing Responsible for all travel arrangements such as transport, hotel, guide bookings etc Continuous follow up with the customers Handling guest complaints, evaluating guest suggestions and finding proper solutions for the same. Maintain rapport with the Suppliers & Hotels Team building capabalities General Administration Preferred candidate profile Graduates, with Good communication and Inter personal skills and Excellent rapport with the Hoteliers and suppliers. Experienced in Handling Outbound Tours . Basic visa and Ticketing knowledge for the purpose of Handling the Tours. Should have completed a certified Travel and Tourism Course . Only Candidates who can work in Chennai Location need to apply.

Minimum 1 year experience in inbound tours Must have completed or nearing completion of Graduate degree Excellent geographic knowledge of India and up to date with news and events in travel trade Excellent communication skills spoken and written Ability to multi-task - organise and prioritize workload and be able to perform under pressure to meet specified deadlines Strong team working skills should be able to gel with colleagues Responsible and Confident in Operations handling: Stage 1 Query Handling' Stage : Liaising with agents on email / phone and clearly understanding requirements. Preparing appropriate itineraries and costings to suit clients requirements Stage 2 Reservation' Stage: Being able to liaise with suppliers to make required reservations and reconfirmations pre arrival of pax Stage 3 Tour Implementation' Stage: Ensuring smooth flow of tour from pax arrival to departure. This will involve liaising with suppliers / agents / direct clients on a regular basis to ensure best service is delivered to clients. Pro-active attitude willing to take initiative and learn If you meet the above criteria and have a passion for learning and self development, then contact us.

Inbound Tour Sales Specialist Location: 327, Udyog Vihar Phase 4 Rd, Phase III, Udyog Vihar, Sector 19, Gurugram, Haryana 122016 Employment Type: Full-time Company Name Caper Travel Company Private Ltd Role Overview As an Inbound Tour Sales Specialist, you will be the key driver for promoting and selling inbound tour packages to international clients—B2B (travel agents, tour operators) and B2C. You’ll craft compelling itineraries, negotiate with partners, and support seamless delivery through close coordination with operations. Key Responsibilities 1. Sales & Market Development Identify and outreach to international travel agents, tour operators, and online partners to grow inbound sales Create tailored proposals and negotiate pricing, commission structures, and contracts . Attend travel trade shows and host/plan Familiarization (FAM) trips to boost partnerships Collaborate with marketing to develop sales collateral, digital promotions, quotes, and presentations. 2. Itinerary Design & Booking Management Develop customized tour programs including transport, accommodations, and activities Manage end-to-end booking process: confirmations, documentation, payments, and ticketing Liaise with suppliers and travel partners for best rates and preferred services. 3. Client & Account Management Serve as primary point-of-contact for agents, partners, and end clients—handling enquiries, quotes, feedback, and complaints promptly Conduct sales follow-ups and encourage repeat business and upsells Provide training/support to B2B clients for effective selling of your packages 4. Operational Coordination & Quality Assurance Work closely with operations/ground teams to ensure tour quality and guest satisfaction Troubleshoot issues during tours—handling delays, complaints, and finding alternate arrangements . Collect client feedback and use insights to improve offerings. 5. Market Intelligence & Reporting Research market trends, competitor offerings, and emerging destination opportunities Monitor sales KPIs; prepare periodic reports and maintain a CRM database. Recommend new products, promotional offers, or pricing adjustments. Ideal Candidate Profile Experience: At least 2–5 years in inbound travel sales or tour operations; luxury or B2B experience is a plus Education: Bachelor’s degree in Tourism, Hospitality, Business, or related field preferred. Skills: Excellent written and spoken English (knowledge of another language is a bonus) Strong communication, negotiation, and presentation skills Proficiency with CRM, GDS (Amadeus/Sabre), Microsoft Office Detail-oriented with problem-solving, multitasking, and time-management abilities

Manager Sales - Inbound Tours Exp: 8-10 Years (Must be with Inbound market of Travel Industry) CTC: 6-9 LPA Location: Delhi Qualification: Diploma/Degree in Travel & Tourism Job Description: 1. Lead Handling and Qualification: Responding to Inquiries: - Answering phone calls, emails, and other forms of communication from potential incoming clients seeking travel services. Understanding Client Needs: - Actively listening to and understanding the incoming client's travel preferences, budget, interests, and specific requirements. - Cooperating & advising incoming client(s) on an appropriate destination, modes of transportation, travel dates, costs, and accommodations. - Staying up to date on Indian travel destinations and restrictions Lead Qualification: - Generating leads through various online activities - Plans and manage travel experiences for inbound travelers to India - Presenting travel proposals to incoming clients, highlighting the benefits and value of the packages and services. - Selling Indian packages for FIT / GIT tours to clients. - Managing lead conversions & achieving assigned targets. - Understanding the market of competitors product & price 2. Client Communication and Service: - Promptly and effectively addressing client questions and concerns. - Following up with clients to ensure their satisfaction and address any post-booking needs. - Establishing and maintaining positive relationships with clients to encourage repeat business and referrals. 3. Ensuring Quality: Monitoring and ensuring the quality of service provided by service providers. Interested candidates can share the resume at hrm@southerntravels.com / +91-9289523377 ole & responsibilities Interested candidates can share the resume at hrm@southerntravels.com / +91-9289523377

Position: Travel Sales Executive Location: Gurugram Experience: Minimum 1 year Industry: Travel/ Tourism Roles & Responsibilities: Sell holiday packages to travelers. Handle customer inquiries and convert leads into confirmed bookings. Understand client requirement and recommend suitable travel packages and services. Must have inbound travel sales experience. Prepare customized itineraries, quotations, and travel plans based on client preferences. Process bookings for flights, hotels, transfers, and other travel-related services. Maintain a database of clients and generate repeat business through relationship management. If interested, kindly share your updated CV at anjali.sharma@manpower.co.in Thanks & Regards Anjali Sharma Associate Consultant ManpowerGroup ManpowerGroup Services India Pvt. Ltd. anjali.sharma@manpower.co.in www.manpowergroup.com

If you are interested please share your resume on whatsapp: 9959040996 Role & responsibilities Inbound Tour Operations: visiting FTO on regular basis, Oversee the planning, coordination, and execution of inbound tours , ensuring seamless delivery and high customer satisfaction. Supplier Management: Develop and maintain relationships with local suppliers, including hotels, transportation providers, and attractions. Itinerary Planning: Create customized itineraries for inbound tourists, considering factors like budget, interests, and travel style. Cost Control: Monitor and control costs associated with inbound tours, ensuring profitability and competitiveness. Quality Control: Implement quality control measures to ensure high standards of service delivery and customer satisfaction. Team Management: Lead and manage a team of tour coordinators,providing guidance, training, and support to ensure excellent service delivery.

Role & responsibilities - Travel Sales consultant for Make My Trip, Coimbatore Branch - Sell travel packages (Domectic and Inernational) - generate maximum business Preferred candidate profile - Minimum 1 year of experinece in travel industry - Location - Coimbatore

Specific responsibility / day to day activities Monitor day-to-day Quotes to ensure customer satisfaction and to meet targeted timelines. Actively engage in briefing and debriefing from the Country specialists for each tour. Manage entire life cycle of events including accounting, documentation etc while the Clients are on tour. Ensure proper cost control within stipulated time line. Ensure collection of the payments for the files being handled as per payment policy Maintain a close PR with all service providers. Ensure close co-ordination between Operations and Transport Teams. Coordinate & follow up with: Respective foreign market manager.•Product and R&D team for preparing the product & brochures.•Suppliers as and when required .•Branches and/or service providers as required. Designing of itineraries and costing and functional supervision and support to team Whenever necessary, negotiate for better rates with hotels for specific movements. Ensure given market sales/GOP are achieved Preparing business MIS and give it to manager on timely basis

If you love talking and chatting with people, fascinate about tourism, and have prior experience in tourism sales, then this offer is for you! The candidate for this position will use their expertise to convert leads into sales by using their skill, Required Candidate profile Responsibilities: • Make calls to cleint for requirements • Prepare best quotes • Provide operation support, Resolve problems • Make long-term relationship • Update the database • Meet Sales targets Perks and benefits • Incentive • Bonus • Mobile • Leaves • Short week

Responsibilities: Manage holiday packages & tours from start to finish. Collaborate with suppliers on pricing & availability. Ensure customer satisfaction through timely communication.

Job Title : Sales Consultant / Operation Executive. The role requires in-depth knowledge of travel destinations, excellent customer service, and the ability to organize customized travel experiences that meet client preferences and budgets and assists clients in planning and booking their travel arrangements, including transportation, accommodations, tours, and activities. Travel Planning & Booking: Provide recommendations based on client preferences, budgets, and travel trends. Create detailed itineraries with confirmed bookings and travel documentation. Assist clients with planning domestic and international trips and book flights, hotels, rental cars, cruises, and travel packages. Stay up to date with travel advisories, entry requirements, and health/safety regulations. Process payments, issue invoices, and manage refunds or rebooking's when necessary. Negotiating with suppliers and service providers effectively to offer better pricing. Sales & Promotions: Promote travel products and services through upselling and cross-selling. Proven experience in B2B sales, corporate travel sales, or account management. Meet or speak with clients to understand their travel needs and expectations. Achieve sales targets, KPIs and contribute to company revenue growth. Build and maintain strong relationships with clients and travel suppliers. Provide post-travel support and encourage repeat business and referrals. Offer personalized travel advice and alternatives when needed. Address client concerns, answer inquiries, and provide ongoing support. Act as a trusted advisor, offering tailored solutions to simplify corporate travel processes. Required Skills & Qualifications : Proven experience as a travel consultant or in a similar customer service role. Strong knowledge of global travel destinations. Excellent communication, organizational, and interpersonal skills. Maintain accurate client records and booking logs using CRM systems. Provide Sales reports to the Sales Manager every month end. Self-motivated, goal-oriented, and able to work independently and professional demeanor with a client-first approach. Benefits: Competitive salary and family insurance coverage benefits Opportunity to earn incentives based on performance. Opportunities for career growth within the company. Contact Details: HR Contact No: 7448319193. Email ID: internalhr.expressholidays@gmail.com

Job Description: Sr. Operation - Executive Experience: Minimum (2yrs. In DMC) The Senior Operations Executive will manage day-to-day travel service functions including bookings, client servicing, vendor coordination, and issue resolution. The role demands strong attention to detail and a working knowledge of travel systems and processes. This position plays a key role in delivering seamless travel experiences to clients and supporting the overall efficiency of the travel desk. Handle end-to-end travel bookings including hotels, transfers, tours and excursions. Manage client interactions and provide prompt resolutions to travel-related queries. Monitor trip progress, cancellations, reschedules, and emergency support. Ensure documentation and data entry accuracy in CRM and booking tools. Assist with daily and weekly reporting and compliance tracking. Work closely with finance for invoicing and reconciliation of travel expenses. Perks & Benefits: PF Medical Insurance Contact: 9717632996 (Deepanshi Jain (HR)

Handling Inbound Tour Enquires ( Mexico, Argentina, Chile, all Latin American Countries ) Good command over Spanish Language Handling Sales Inquiries, Bookings, Documentation, Complaints handling, etc. Designing & preparing itineraries of holiday packages for customers. Handling Inbound bookings & documentation. Correspondence dealing with transporters handling agents. Processing bookings by coordinating with the team and agents. Domestic / International Destination Knowledge is needed. Should have experience in a travel company. Attending to customer queries through emails and phone calls and taking regular follow up. Self-motivated, resourceful Should be a quick learner. Ability and willingness to work in a multi-tasking environment

Job Description Summary Manager [Sales] – Inbound The Manager (Sales) – Inbound is responsible for leading and managing all aspects of inbound tour operations , with a focus on customer satisfaction, sales growth, and operational efficiency. This role involves working closely with foreign tour operators (FTOs) , developing strong supplier relationships , and overseeing a team to deliver high-quality travel experiences to inbound tourists. Key responsibilities include: Inbound Tour Operations : Regularly visit and engage with Foreign Tour Operators (FTOs) to build business relationships and promote inbound travel services. Oversee the planning, execution, and coordination of inbound tours to ensure a seamless travel experience for clients. Supplier Management : Establish and manage partnerships with local service providers, including hotels, transport services, and tourist attractions , to ensure consistent quality and competitive pricing. Itinerary Planning : Design and customize travel itineraries based on client preferences, travel styles, budgets, and interests, ensuring personalized and memorable experiences for tourists. Cost Control : Monitor and manage tour-related expenses to maintain profitability while offering value to clients. Evaluate vendor rates and tour components to ensure cost-efficiency. Quality Assurance : Implement quality control measures to maintain high standards in service delivery, ensuring that the client experience meets or exceeds expectations. Team Management : Supervise and support a team of tour coordinators , offering leadership, training, and performance management to ensure operational excellence and client satisfaction. Additional Responsibilities : Handle other related tasks as may be assigned, in line with business requirements and organizational goals. Minimum Qualification: MTM or Equivalent , MBA , Graduate Engineer , or Bachelor’s Degree (10+2+3) Candidates with a Diploma or MBA in Travel/Tourism will be preferred Preferred Experience: Prior experience in sales within the travel and tourism industry , particularly in inbound tour operations , is highly desirable

Role Summary: The primary function of the role is to advise on and plan business and vacation itineraries. The Consultant should communicate with clients to understand their needs and help them select best options available during the travel time and the budget agreed upon. Primary: Listen attentively to customers requirements and pitch the right product and packages realizing them into revenue. Utilize the leads assigned and focus on increasing the customer base making the best possible conversions with minimum lead loss. Set realistic expectations with the customer by providing complete and error-free information about GIT and FIT packages and products. Gather knowledge about the culture, ethnicity, weather conditions, geographic layout etc of the holiday destinations and educate the customer while selling the holiday product. Secondary: Respond to inquiries about our company's services and offerings and understand client's requirements, including destinations, length of stay, and transit time. Suggest and select the most appropriate transport based on the available finances, requisite departure and arrival times, and preferred duration of transit. Inform customers about the cancellation policy, including salient dates and all penalties. Ensure the budget agreed upon is considered while selecting accommodation and transit options. Educate the customers on the activities involved in post sales and set the right expectations on timelines. Build rapport with the customer and focus on improving customer satisfaction. Research, explore and study different travel destination options including travel prices, customs, weather conditions, reviews etc. Be updated about new market trends and provide suggestions and feedback to the product team for more competitive options. Ensure customer makes the payment as defined in the SOP and adhere to the process Build confidence and trust among the customers and always be patient to answer their queries Handover the travel requirements clearly to the operations team and ensure all services are provided as promised

Handling Domestic Tour Packages/ Hotel Bookings/ Transport. Handling client queries for Hotel Booking /Tours Packages. Making Itineraries/ Proposals & Costing Must have experience into MICE Operations

Handling Domestic Tour Packages/ Hotel Bookings/ Transport. Handling client queries for Hotel Booking /Tours Packages. Making Itineraries/ Proposals & Costing Must have experience into MICE Operations

Book transportation & hotel reservations Designing Tour Packages and convert Prospect to Sales. Selling Domestic / International destinations holiday packages. Generating leads for B2C OR B2B using Online and/ or offline modes