Posted:3 days ago|
Platform:
Work from Office
Full Time
1. Manage end-to-end travel operations for the NIMHANS account, covering international, domestic, and implant requirements, ensuring seamless service delivery as per contractual commitments.
2. Drive adoption and sales by coordinating with internal travel branches and implementing targeted promotional activities.
3. Strengthen customer engagement by addressing service issues, resolving complaints promptly, and ensuring a consistent service experience across high-volume corporate transactions.
4. Collaborate with cross-functional teams to improve portal functionality, enhance product offerings, and maintain operational efficiency.
5. Ensure adherence to service standards, SLA compliance, and timely decision-making to support critical operational deliverables for the customer account.
2 years prior experience in Travel for MTM or Equivalent/ MBA/ Graduate Engineer
OR 4 years prior experience in Travel for Bachelors degree (10+2+3) _
Balmer Lawrie And Co Kolkata
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