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2 - 3 years
3 - 4 Lacs
Pune
Work from Office
To coordinate with clients & agencies for Tour Packages, hotel booking, airline and visas. Processing flight and hotel booking with necessary visa and passport applications for tour packages. Will have to maintain record of hotel ,flights and client Required Candidate profile Liaising with agents in person, over the phone or via email to discuss their travel requirements.Making and confirming bookings with ground suppliers Issuing relevant documents time wise itinerary,
Posted 2 months ago
8 - 13 years
12 - 15 Lacs
Gurgaon
Work from Office
We are looking for a seasoned and strategic leader to oversee our Operations team within the Travel, Tourism, and MICE (Meetings, Incentives, Conferences, and Events) sectors. • Familiarity with domestic clientele and hotel partnerships is essential
Posted 2 months ago
1 - 6 years
3 - 7 Lacs
Delhi NCR, Gurgaon, Noida
Work from Office
Watsapp details to HR Mamta(9903044494)for more details BULK HIRING, * TRAVEL EXPERTS(META/PPC) * MINIMUM 1YR RELEVANT EXP IN TRAVEL PROCESS * SALARY UPTO 70K * TELEPHONIC SELECTION
Posted 2 months ago
0 - 3 years
1 - 3 Lacs
Gurgaon
Work from Office
Job Title: Operations Executive - Revenue and Management Team Company: PBPartners (A Brand of Policy Bazaar) Location: Gurgaon, Sector 44 Job Type: Full-time Number of Positions: 2 About PBPartners: PBPartners is a prominent brand of Policy Bazaar, a leading digital platform for insurance and financial products in India. We are committed to delivering top-notch services across the nation and ensuring seamless operations to meet our organizational goals. Job Overview: We are looking for two dedicated and proactive Operations Executives to join our Revenue and Management team. This role will require frequent travel across PAN India to resolve pending matters related to payments, billing statements, and other dependencies at various branch locations. You will be an integral part of our operations team, ensuring smooth functioning of day-to-day operations while resolving pending issues in a timely and efficient manner. Key Responsibilities: Travel across PAN India to coordinate and resolve pending payment, billing statement, and other operational matters at various branch locations. Communicate effectively with branch teams and other stakeholders to address and resolve pending issues. Assist in the reconciliation of payments, billing statements, and related documents. Follow up on pending financial matters, ensuring that all open issues are resolved in a timely manner. Gather and organize financial statements and supporting documents from different locations for analysis. Utilize basic MS Office skills (Excel, Word) for reporting, documentation, and follow-up activities. Work independently with minimal supervision, ensuring smooth operations and timely resolution of issues. Manage time effectively and prioritize tasks to meet deadlines. Key Qualifications and Skills: Willingness to travel to various PAN India locations as per the requirements of the role. Strong communication and coordination skills to interact with branch teams and other stakeholders effectively. Proven problem-solving abilities to resolve pending operational issues in a timely manner. Knowledge of the billing and reconciliation process to ensure accuracy and efficiency. Proficiency in handling and collecting financial statements and documents from different locations. Basic knowledge of MS Office (Excel, Word) for reporting, documentation, and communication. Strong organizational and time management skills to handle multiple tasks and meet deadlines. Ability to work independently with minimal supervision. Preferred Qualifications: Previous experience in operations, finance, or billing-related roles is a plus. Ability to handle multiple locations and prioritize tasks effectively. Why Join PBPartners? Be part of a dynamic, fast-growing team within a leading company. Opportunity to travel across India and expand your professional network. Competitive salary and benefits. Work in a collaborative and inclusive environment with room for career growth. How to Apply: If you are ready to join our company and meet the qualifications mentioned above, please share your resume on ashiyadav@pbpartners.com .
Posted 2 months ago
0 - 3 years
1 - 2 Lacs
Noida
Work from Office
Role & responsibilities Build and maintain relationships with new and existing clients to understand their travel preferences. Advise clients on destinations, accommodations, and activities based on their needs and budget. Prepare customized travel itineraries, ensuring all bookings are accurately made (flights, hotels, tours, etc.). Stay updated on the latest travel trends, promotions, and industry news to provide informed recommendations. Meet and exceed sales targets by converting inquiries into confirmed bookings. Provide excellent customer service, ensuring smooth travel experiences from start to finish. Collaborate with other team members to develop marketing strategies and sales campaigns. Handle client inquiries, feedback, and concerns promptly and professionally.
Posted 2 months ago
2 - 6 years
1 - 3 Lacs
Mumbai Suburbs, Mumbai, Mumbai (All Areas)
Work from Office
Job description: We are looking for enthusiastic and trustworthy individuals to work as Operations executive in our esteemed travel company. As an Operations Executive for Kesari Tours, you will play a pivotal role in ensuring the seamless execution of travel experiences for our clients. Your responsibilities will encompass travel operations, coordination with various departments, planning itineraries and handling tours packages, and attention to detail to guarantee the highest level of customer satisfaction. Company Name: Kesari Tour Position: Operation Executive (International) Qualification: Any Graduate Experience: 2 - 6 years Location: Mahim, Mumbai Role & responsibilities: Responding & Processing Inquiries originating from Sales, within stipulated time. Design and plan comprehensive travel itineraries, considering transportation, accommodation, activities, and special requests. Leadership qualities and team management are must. Past team handling experience will be added advantage. Managing the operations team and their daily tasks IT skills necessary (MS office) Look into the each processed inquiries and bookings, further negotiate and increase the profitability of the file. Foster positive relationships with vendors and service providers to enhance collaboration and service quality. Meet regularly with visiting suppliers and strengthen PR for value added services for VIP's etc. Excellent Product knowledge (Domestic/International) Should be well versed with online booking portals and DMCs, and Maximise conversion Ratio Extend Support to Sales Team to maximise bookings Maintain accurate records of client information, reservations, and operational details, and provide regular reports. Requirements: Qualifications: Any bachelors degree. Proven experience in travel or hospitality operations. Effective communication, negotiation, and interpersonal skills. Strong understanding of travel dynamics and logistics, and market trends. Self-motivated with a results-driven approach. Go-getter attitude and adaptability. Interested candidate can share their resume on akshatas@kesari.in or 8657549866
Posted 2 months ago
5 - 7 years
6 - 7 Lacs
Kurukshetra
Work from Office
We are seeking a highly organized and detail-oriented Operation Staff member to join our dynamic team in the travel and tourism industry. The successful candidate will be responsible for managing and coordinating various aspects of our European tour operations, ensuring seamless and enjoyable travel experiences for our clients. Responsibilities: Manage all aspects of European tour operations, from itinerary planning and vendor communication to booking logistics and client communication. Ensure all travel documents (flights, visas, tickets) are secured and delivered to clients in a timely and efficient manner. Collaborate with European travel partners (hotels, guides, transportation providers) to confirm bookings, manage logistics, and ensure service quality. Maintain clear and consistent communication with clients throughout the booking process and during their trip, addressing any questions or concerns promptly. Proactively identify and resolve any potential issues that may arise during the tour, ensuring a smooth travel experience for clients. Prepare and maintain comprehensive trip documentation, including itineraries, contingency plans, and client information. Analyze post-trip feedback and implement improvements to enhance future European tour operations. Stay up-to-date on travel regulations, visa requirements, and cultural nuances specific to European destinations. Proven experience in travel operations or a similar role within the tourism industry.
Posted 2 months ago
0 - 5 years
2 - 4 Lacs
Gurgaon
Work from Office
: Hiring for International Inbound voice process : Must have experience in International Call Center : For Gurgaon , Only Night Shift and Both side Cab available. : Salary upto Rs.45,000, No Target ! : Galileo and Amadeus cert. or exp. NOT mandatory. Perks and benefits Lucrative Incentive
Posted 2 months ago
2 - 5 years
2 - 5 Lacs
Gurgaon
Work from Office
*Key Responsibilities:* Issue Domestic & International tickets using GDS systems (Amadeus/Galileo). Handle international itineraries, destinations, corporate fares, and airline updates. Work in Implant and Back Office setups as required. Deliver excellent service in a Corporate / B2B International ticketing environment. Comfortable with rotational shifts. *Preferred Candidate Profile:* Any Graduate/Diploma in Tourism/IATA Certified. Experience* Minimum 2+ years in corporate ticketing with hands-on experience in Amadeus and GDS. Strong communication skills and in-depth knowledge of ticketing processes. Travel industry background is mandatory. * Why Join Us? * - Work with a market leader in the travel industry. - Be part of a vibrant and professional team. - Opportunities to grow your career in a thriving industry. If this role excites you and you meet the requirements, send your CV to snehal.parab@riya.travel or ping me directly text me on 8291049181. Lets shape the future of travel together!
Posted 2 months ago
5 - 8 years
5 - 7 Lacs
Pune
Work from Office
* Preferred Industry: Tours & Travels * Job Summary: We are seeking a Senior Operations Manager to oversee and enhance the operational efficiency of our tour and travel services. The ideal candidate will have a strong background in travel operations, vendor management, customer service, and process optimization. They will be responsible for ensuring seamless execution of travel itineraries, coordinating with various stakeholders, and maintaining high service quality standards. Key Responsibilities: Operations & Process Management: Oversee day-to-day travel operations, including itinerary planning, transportation, and accommodations. Develop and implement operational strategies to enhance efficiency and customer satisfaction. Ensure adherence to company policies, travel regulations, and industry standards. Optimize workflows to improve service delivery and reduce operational costs. Vendor & Stakeholder Management: Manage relationships with hotels, transport providers, guides, and other service partners. Negotiate contracts with vendors to ensure cost-effective and high-quality services. Monitor supplier performance and resolve service-related issues proactively. Customer Service & Quality Assurance: Ensure prompt resolution of customer complaints and service escalations. Implement customer feedback mechanisms to enhance service delivery. Maintain high standards of customer experience and operational excellence. Team Leadership & Coordination: Lead, mentor, and train the operations team to ensure efficiency and productivity. Collaborate with sales, marketing, and finance teams for smooth business operations. Assign responsibilities and monitor performance to achieve operational goals. Compliance & Risk Management: Ensure compliance with travel industry regulations, licensing, and legal requirements. Identify operational risks and develop mitigation strategies. Implement safety and security protocols for travelers and staff.
Posted 2 months ago
3 - 8 years
4 - 8 Lacs
Gurgaon
Work from Office
Offline Inbound UK Sales, We are looking for dynamic and customer-focused Travel Sales Executives, Provide expert advice on flight bookings, holiday packages, and cruise deals. Experience in UK Travel.
Posted 2 months ago
1 - 4 years
1 - 4 Lacs
Ahmedabad, Surat
Work from Office
Role & responsibilities : Responsibilities Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc. Diagnose the clients specifications and wishes and suggest suitable travel packages or services Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc. Supply travellers with pertinent information and useful travel/holiday material (guides, maps, event programs etc) Collect deposits and balances Use promotional techniques and prepare promotional materials to sell itinerary tour packages Handle unforeseen problems and complaints and determine eligibility for money returns Attend conferences to maintain familiarity with tourism trends Create and update electronic records of clients Maintain relationships with key persons Keep financial statements and documents Reach the revenue and profit targets Perks and benefits : Leave encashment Paid time off
Posted 3 months ago
2 - 5 years
2 - 2 Lacs
Pune
Work from Office
Responsible for vehicle & driver follow-up Responsible for checking of vehicle documents, hygiene and all necessary things i.e. water bottle, newspaper, magazine, First-Aid Kit, Fire extinguisher, tissue paper, Car Fresher, Driver Shoes, Uniform, ID card etc. Current day vehicle allotment & Next day planning Check all vehicles having sufficient fuel. Booking plotting on time & confirmation Follow-up of Corporate Monthly Dedicated vehicle & Report preparation Maintain Debit Register Checking & Handover to Accounts daily basic Collection of duty slip local & outstation vendor. Check Drivers Attendance daily basic Maintain record with necessary details of Walk In Client / Direct payment booking Send vehicle tracking message on group Night / day shift Responsible for client complaint emails & immediate reply by phone, email, SMS Maintain daily customer feedback & Complaint Report. Consolidated report preparation of Credit Card / Direct Payment / Walk In Client Responsible for monthly vehicle replacement record maintain. To take overall review for corporate monthly vehicle Taking care of client escalations Planning for shift roster on weekly basis To check VVIP bookings also deployed them best driver and car Take extra care of VIP & VVIP booking.
Posted 3 months ago
10 - 20 years
15 - 25 Lacs
Navi Mumbai, Thane, Mumbai (All Areas)
Work from Office
Industry: Travel/MICE Industry only Experience: 10+ years of experience in B2B operations background Proven expertise in end-to-end event planning, execution, and logistics management
Posted 3 months ago
3 - 8 years
2 - 5 Lacs
Mumbai
Work from Office
Manage domestic & international corporate travel bookings Handle visa processing & documentation for international travel Invoice & Expense Management Vendor Management Travel Support . Required Candidate profile Must be fluent in English Knowledge of visa processing Exp must be in Corporate Travel Booking, Stay & visa Negotiation Skills Vaishnavi P 9137436541
Posted 3 months ago
1 - 3 years
2 - 4 Lacs
Bengaluru
Work from Office
The Travel Operations Executive is responsible for coordinating and managing travel operations for clients. The role involves overseeing travel bookings, working with vendors and suppliers, managing itineraries, handling customer queries, and ensuring smooth and efficient travel experiences. The ideal candidate will possess strong communication and organizational skills and have a keen understanding of the travel industry. Role & responsibilities Organize and manage travel arrangements (flights, accommodations, transportation). Provide customer support and ensure client satisfaction. Negotiate with vendors and manage supplier relationships. Prepare travel documents and maintain accurate records. Assist with troubleshooting and resolve travel disruptions. Handle payments, invoices, and reporting. Preferred candidate profile Strong knowledge of travel booking systems. Excellent communication, organizational, and problem-solving skills. 1-3 years of experience in travel operations or a related field. Proficiency in Microsoft Office and customer service.
Posted 3 months ago
15 - 24 years
20 - 35 Lacs
Noida
Work from Office
IEnergizer Noida is hiring for VP Operations for Domestic Travel Process The candidate should have handled large span of control. Above 300 PLUS. Vice President Operations from Travel Background ONLY. Interested candidates can call/whatsapp HR Kailash @8800450667 Required skill: - Managing delivery of Travel accounts (Domestic) Delivery matrix and contractual SLA management. Ensure timely and accurate reporting of performance metrics and SLAs to the Management Day to day client management. Should be well versed with GDS. Managing a span of 500 + FTs across multiple Travel account. Lead all client and internal calls for the process, single point of contact. Responsible for deploying optimal workflow to deliver the desired delivery goals. Deploy and review proper Quality Control measures and Tollgates in process. Monitor and review trend analysis on dashboard/ MIS/ performance reports and recommend/ guide solutions and efficiency measures for further improvements. Identify opportunities to streamline business processes and systems. Represent the company and actively participate in operational reviews, MBRs/QBRs. Direct workflow, training and other shared services for optimum functioning of account. Manage attrition and career planning of all employees within span of control. Grow account strategically to increase top line for the organization. Manage and improve profitability of the account. Educational qualification - Post Graduate in Business Management. Work experience - 15+ years of relevant experience. Special requirements Strong written and verbal communication & technical writing skills. Strong understanding of contracts and key BPO dynamics governing them. Strong customer service orientation and client management skills. Fundamentally a strong people manager. Should be able to guide a team to success. Highly organized with a proven track record of delivering to deadlines. Exceptional attention to detail and output oriented & work under pressure Excellent People Management & leadership qualities. References are highly appreciated!!!
Posted 3 months ago
5 - 7 years
8 - 13 Lacs
Kolkata
Work from Office
We are looking for a dynamic and results-driven professional to lead and expand our travel division, under Multicon Group. This role is a Sales & Business Development (BD) profile, requiring strong industry knowledge, vendor management skills, and revenue-driven strategies. The ideal candidate will have 5-7 years of experience in ticketing, hotel bookings, package tours, and travel-related services, with a proven ability to drive sales, acquire new clients, and optimize operations. 1. Drive revenue growth by acquiring new corporate and retail clients for travel services. 2. Develop and execute sales strategies to expand the customer base and increase market share. 3. Identify business opportunities, negotiate deals, establish partnerships with airlines, hotels, and travel service providers. 4. Cross-sell and upsell travel-related services, including visa assistance, forex, and insurance. 5. Build long-term client relationships by providing tailored travel solutions and excellent service. 6. Manage airline ticketing (domestic & international) and ensure best fare optimization. 7. Handle hotel bookings, car rentals, and customized travel package planning. 8. Ensure seamless coordination with clients and vendors for visa processing, forex assistance, and insurance services. 9. Maintain high service standards by addressing client requirements efficiently. 10.Negotiate and maintain strong relationships with airlines, hotels, DMCs, and travel service providers. 11.Work closely with the forex division (Multimoney) to provide integrated travel & forex solutions. 12.Optimize travel planning and budgeting to maximize profitability. 13.Maintain MIS reports for bookings, revenue tracking, and payment reconciliations. 14.Ensure compliance with travel regulations, visa norms, and company policies.
Posted 3 months ago
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