Travel Desk Executive

About us:

Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus' short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80+ countries.

Founded in 2015, Emeritus, part of Eruditus Group, has more than 1,700 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Following its $650 million Series E funding round in August 2021, the Company is valued at $3.2 billion, and is backed by Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.

About the Role:

The Travel Desk Executive is responsible for managing and coordinating all travel-related activities for employees, including ticketing, accommodation, visa processing, transportation, and travel documentation. The role ensures efficient, cost-effective, and seamless travel arrangements while maintaining compliance with company policies.

Position Summary

The Travel Desk Executive is responsible for managing and coordinating all travel-related activities for employees, including ticketing, accommodation, visa processing, transportation, and travel documentation. The role ensures efficient, cost-effective, and seamless travel arrangements while maintaining compliance with company policies.

Key Responsibilities

• Handle domestic and international flight bookings, rebookings, and cancellations.
• Coordinate hotel reservations, ground transportation, and travel itineraries.
• Manage visa applications, travel insurance, and related documentation.
• Maintain accurate records of travel expenses and assist in travel budget management.
• Ensure all travel arrangements comply with company travel policies and guidelines.
• Serve as the primary point of contact for employees regarding travel requirements or issues.
• Negotiate with airlines, hotels, and travel agencies for corporate rates and contracts.
• Monitor travel schedules, provide updates, and ensure timely communication.
• Support emergency travel needs and resolve travel disruptions promptly.

Skills & Qualifications

• Bachelor’s degree in Hospitality, Travel & Tourism, or equivalent.
• 1–3 years of experience in corporate travel or a similar role.
• Strong knowledge of travel platforms (e.g., Amadeus, Galileo, Sabre), GDS systems, and online booking tools.
• Excellent communication and interpersonal skills.
• High attention to detail, accuracy, and organizational skills.
• Ability to handle multiple tasks and work under pressure.
• Problem-solving attitude with strong customer-service orientation.

Personal Attributes

• Professional and proactive approach.
• Strong negotiation skills.
• Ability to maintain confidentiality.
• Team-oriented with a positive attitude.

Reporting and Location:

Incumbent must be based out of Mumbai

Why Join Us:

Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

In press:

• https://inc42.com/buzz/edtech-startup-eruditus-fy23-revenue-crosses-inr-3000-cr-mark
• https://www.outlookbusiness.com/start-up/news/eruditus-secures-150-million-funding-for-ai-expansion-business-growth
• https://economictimes.indiatimes.com/tech/startups/edtech-unicorn-emeritus-story-now-a-harvard-business-school-case-study/articleshow/107648728.cms?from=mdr