Company Description Girnar Care is dedicated to delivering customer satisfaction and excellence. We connect brands with people and provide effective solutions through our global delivery model. Our experienced team excels in telemarketing services, lead generation campaigns, appointment settings, and top-class customer service. Girnar Care's services include online chat and mobile/SMS platforms to engage customers in real time. Our units include CarDekho, BikeDekho, Tyredekho, TrucksDekho, Car and Bike Finance, Bike Insurance, and Online Bike Booking. Role Description This is a full-time on-site role for a Customer Support for Pre & Post-Sales Role, located in Jaipur, India. The Customer Support professional will handle customer inquiries, resolve pre-sales and post-sales issues, manage customer relationships, and ensure customer satisfaction. Responsibilities include providing telephonic, chat, and email support, processing orders, and making follow-up calls to ensure customer issues are resolved promptly. The role also involves collaborating with the sales team to address any customer concerns and contributing to continuous improvement efforts. Qualifications Customer service and relationship management skills Experience in telemarketing and lead generation Proficiency in handling customer inquiries through chat, email, and phone Ability to process orders and manage customer records Strong communication and interpersonal skills Problem-solving and conflict resolution skills High level of reliability, flexibility, and professionalism Any degree or equivalent experience in Customer Service, Sales, or related field Show more Show less
Company Description Girnar Care is a customer-centric organization dedicated to customer satisfaction and excellence. We connect brands to people and people to brands through our global delivery model. Our team of professionals drives instant impact to achieve targeted results, offering solutions that delight users and improve satisfaction. Specializing in telemarketing services, lead generation campaigns, appointment settings, and top-class customer service, we ensure that our clients reach new markets and nurture existing relationships. Role Description This is a full-time Executive role at Girnar Care in Jaipur. The Executive will oversee sales calling, appointment settings, customer service. The role involves managing customer relationships, engaging with prospects, and ensuring exceptional service delivery. Qualifications Expertise in sales calling, appointment settings, customer service. Excellent customer service and communication skill. Ability to meet targets and deliver exceptional result. Experience in the automotive industry is a plus. Show more Show less
Company Description Girnar Care is dedicated to customer satisfaction and excellence, connecting brands to people and fostering strong relationships. With a global delivery model and experienced professionals, we deliver impactful and targeted results. Our expertise spans telemarketing, lead generation, appointment setting, and world-class customer service to enhance user satisfaction. In addition to online chat and mobile/SMS services for real-time customer communication, Girnar Care operates multiple units, including CarDekho, BikeDekho, TyreDekho, TrucksDekho, and vehicle finance and insurance services. We consistently deliver above expectations to support and delight customers. Role Description This is a full-time, on-site role located in Jaipur for a Customer Service Representative. The role involves assisting customers through various communication channels, addressing inquiries, resolving complaints, and ensuring customer satisfaction. You will work closely with customers to provide accurate information and a seamless experience, helping maintain and enhance the company's reputation for exceptional service. Regular documentation of customer interactions and feedback will also be part of your responsibilities. Qualifications Strong skills in Customer Service, Customer Support, and Customer Satisfaction Ability to enhance Customer Experience and maintain high customer satisfaction levels Excellent communication in Hindi and English, problem-solving, and interpersonal skills A proactive, detail-oriented approach to managing customer inquiries and issues Previous experience in customer-facing roles is preferred Undergraduates are also preferred
GirnarCare is looking for dynamic and results-driven professionals to join our team as B2B Sales Executives at our Jaipur location. Position: B2B Sales Executive / Manager Location: Jaipur (On-site) Experience Required: 1 year experience in B2B Sales Key Responsibilities: Identify, develop, and manage new business opportunities in the B2B segment. Build and maintain strong relationships with clients to ensure long-term partnerships. Meet and exceed sales targets and contribute to overall business growth. Coordinate with internal teams to ensure smooth execution of client requirements. Desired Candidate Profile: Proven experience in B2B sales, client acquisition, and relationship management. Excellent communication and negotiation skills. Strong business acumen with a customer-centric approach. If you have relevant experience and are looking to advance your career with a growing organization, we invite you to apply. Interested candidates may share their updated resume at ishita.saini@girnarcare.com
Company Description Girnar Care is a customer-centric organization dedicated to delivering exceptional customer satisfaction and fostering strong relationships between brands and their customers. With a global delivery model, the company offers innovative solutions, including telemarketing services, lead generation campaigns, and real-time communication through online chat and mobile/SMS platforms. Our world-class customer service and experienced professional team ensure impactful results and improved user satisfaction. Girnar Care’s diverse units include CarDekho, BikeDekho, TyreDekho, TrucksDekho, car and bike finance, bike insurance, and online bike booking services. Role Description This is a full-time on-site role for a Travel Desk Executive, based in Jaipur. The Travel Desk Executive will be responsible for managing travel arrangements, consulting with employees on travel needs, and coordinating bookings. The role entails assisting with travel planning, addressing customer queries, and ensuring smooth travel management processes. The individual will serve as a point of contact for organizing and resolving travel-related concerns. Qualifications Strong skills in Travel Arrangements, Travel Management, and Travel Consulting Exceptional Communication and interpersonal skills to interact effectively with clients and team members Proven experience in providing outstanding Customer Service Organizational skills with the ability to multitask and prioritize tasks effectively Proficiency with travel software and tools Prior experience in a travel desk or admin role is preferred.
Company Description Girnar Care is dedicated to customer satisfaction and operates as a center for customer excellence. By connecting brands to people and people to brands, we reinforce customer relationships through a global delivery model. Our experienced professionals deliver impactful results, offering expert telemarketing, lead generation, appointment setting, and customer service solutions. Additionally, we provide real-time online chat and mobile/SMS platform services to enhance customer communication. Girnar Care is part of a diverse group, which includes CarDekho, BikeDekho, TyreDekho, TrucksDekho, and services for car and bike finance, insurance, and online bike booking. Role Description This is a full-time, on-site role for a Senior Finance Executive located in Jaipur. The Senior Finance Executive will be responsible for preparing and analyzing financial statements, managing financial reporting processes, and ensuring compliance with Goods and Services Tax (GST) requirements. Additionally, the role involves utilizing strong analytical skills to evaluate financial data, create insights, and support decision-making for the organization. Key Responsibilities: Manage day-to-day accounting operations (AP/AR, GL, reconciliations). Prepare monthly, quarterly, and annual financial statements. Handle GST, TDS, PF, ESI, statutory compliance & filings. Coordinate with internal and external auditors. Manage vendor payments, invoicing, and expense tracking. Assist in budgeting, forecasting, and financial analysis. Maintain financial records and ensure accuracy & timeliness. Support management with financial reports and MIS. Required Skills: Strong knowledge of accounting standards and statutory compliance. Hands-on experience with Tally ERP / SAP / any accounting software. Good analytical skills and attention to detail. Proficiency in MS Excel (pivot tables, VLOOKUP, etc.). Excellent communication and coordination abilities.
Company Description Girnar Care is a center of customer excellence, specializing in enhancing customer satisfaction and fostering meaningful connections between brands and people. With a global delivery model and a team of seasoned professionals, we provide innovative solutions in telemarketing, lead generation, appointment setting, and customer service. Our offerings include real-time online chat services and mobile/SMS engagement to improve customer experience. Serving several units like CarDekho, BikeDekho, TyreDekho, TrucksDekho, and more, Girnar Care is committed to exceeding client expectations and delivering unparalleled value. Role Description This is a full-time, on-site role located in Jaipur for a Customer Service Representative. The Customer Service Representative will handle day-to-day customer interactions, ensure customer satisfaction, and provide prompt and accurate responses to inquiries. Responsibilities include addressing customer concerns, maintaining a positive customer experience, and supporting various customer engagement initiatives. Additionally, the role will focus on building strong relationships with clients and ensuring effective resolution of issues. Qualifications Strong expertise in Customer Service, Customer Satisfaction, and Customer Experience Proficiency in roles such as Customer Service Representatives and Customer Support Excellent verbal and written communication skills Ability to handle client inquiries with professionalism and empathy Problem-solving skills and attention to detail Prior experience in a customer-facing role is a plus High school diploma or equivalent (Bachelor's degree preferred)
Company Description Girnar Care is a customer-centric organization dedicated to delivering exceptional customer satisfaction and fostering strong relationships between brands and their customers. With a global delivery model, the company offers innovative solutions, including telemarketing services, lead generation campaigns, and real-time communication through online chat and mobile/SMS platforms. Our world-class customer service and experienced professional team ensure impactful results and improved user satisfaction. Girnar Care’s diverse units include CarDekho, BikeDekho, TyreDekho, TrucksDekho, car and bike finance, bike insurance, and online bike booking services. Role Description This is a full-time on-site role for a Travel Desk Executive, based in Jaipur. The Travel Desk Executive will be responsible for managing travel arrangements, consulting with employees on travel needs, and coordinating bookings. The role entails assisting with travel planning, addressing customer queries, and ensuring smooth travel management processes. The individual will serve as a point of contact for organizing and resolving travel-related concerns. Qualifications Strong skills in Travel Arrangements, Travel Management, and Travel Consulting Exceptional Communication and interpersonal skills to interact effectively with clients and team members Proven experience in providing outstanding Customer Service Organizational skills with the ability to multitask and prioritize tasks effectively Proficiency with travel software and tools Prior experience in a travel desk or admin role is preferred.