Technical Support for Fintech Solutions Powered by Payplex Technologies ✅ Overview: At Payplex Technologies, our Technical Support for Fintech Solutions is designed to provide fast, secure, and reliable assistance to clients using digital financial platforms, banking apps, payment gateways, and financial APIs. We support B2B and B2C fintech products by ensuring seamless operations, data integrity, compliance, and continuous improvement through proactive monitoring and expert troubleshooting. 🔧 Key Areas of Technical Support: Application Support & Troubleshooting Issue resolution for mobile/web-based fintech platforms Debugging API failures, payment gateway errors, transaction mismatches Downtime alerts and uptime monitoring Integration Assistance Support for third-party payment systems (Razorpay, Stripe, Paytm, etc.) API key generation, sandbox environment support Real-time transaction tracking and reporting tools Security & Compliance Support Assistance with KYC/AML compliance workflows Data encryption & secure access management Handling fraud detection systems & alerts Customer & Merchant Support Technical helpdesk for end-users, vendors, and merchant onboarding Multi-channel support (email, chat, ticketing) SLA-driven ticket resolution process Deployment & Maintenance Assistance with code deployments and version upgrades Bug fixes, patch management, and server health monitoring Database performance optimization Analytics & Reporting Custom dashboards and error logs Transaction audit trails and reconciliation reports BI tools support and integration 🧑‍💻 Support Channels We Offer: 📞 Phone Support (Dedicated Lines) 📨 Email & Ticket-Based Support 💬 Live Chat & Chatbot Integration 📂 Knowledge Base & Self-Help Portal 🕒 24/7 or Business Hours (as per SLA) 🔒 Why Choose Payplex for Fintech Tech Support?💡 Domain Expertise in Banking & Finance 🔐 Focus on Security, Compliance, and Uptime 🤝 Customizable SLAs for Tier 1, 2 & 3 Support 🛡️ Scalable Support for Growing Fintech Startups and Enterprises

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Technical Support Executive