Technical Project Manager

Job Summary:

We are seeking an experienced and versatile Project Manager with a strong blend of functional understanding and technical know-how to manage complex client-facing IT projects. The ideal candidate will drive project delivery across multiple domains—software development, application management, IT infrastructure, and system integrations—while ensuring stakeholder alignment, process efficiency, and technical feasibility.

Key Responsibilities:

• Lead end-to-end project lifecycle for client-based IT solutions—requirements gathering, planning, execution, testing, deployment, and post-go-live support
• Collaborate with clients, business analysts, and solution architects to define scope, priorities, deliverables, and success metrics
• Translate client business needs into functional and technical specifications
• Manage technical teams (developers, QA, DevOps, UI/UX) and ensure adherence to timelines and quality benchmarks
• Conduct sprint planning, backlog grooming, and daily stand-ups (Agile/Scrum methodology)
• Track and report project progress, risks, and issues to internal and external stakeholders
• Coordinate user acceptance testing (UAT), change requests, and go-live planning
• Ensure compliance with client SLAs, information security, and IT service delivery standards

Functional Skills Required:

• In-depth understanding of IT services business processes—application development, managed services, cloud migration, ITSM, etc.
• Proficient in translating client requirements into actionable user stories and deliverables
• Experience in business analysis, stakeholder engagement, and solution alignment
• Ability to manage project documentation—BRD, SOW, MoM, Change Logs, etc.
• Exposure to client onboarding, SLA definition, and governance models

Technical Skills Required:

• Strong grasp of software development technologies (.NET, Java, PHP, Python, Node.js, etc.)
• Familiarity with cloud platforms (AWS, Azure, Google Cloud) and DevOps tools (CI/CD, Jenkins, Git)
• Understanding of APIs, system integration, databases (SQL/NoSQL), and microservices
• Hands-on experience with project tools like JIRA, Confluence, MS Project, Slack, Asana
• Working knowledge of ITIL or IT service management tools (ServiceNow, Freshservice)

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or Engineering
• 3-5 years of experience in IT project management, with direct client handling and delivery accountability

Preferred Attributes:

• Excellent communication and stakeholder management skills
• Ability to manage cross-functional, distributed teams
• Analytical mindset with a strong focus on solution delivery
• Comfortable with fast-paced, dynamic, client-driven environments