Team Leader - Operations

Job Description

Job Roles & Responsibilities Data Verification and Analysis: Perform audits of data across multiple platforms, databases, and systems to ensure accuracy and integrity. Identify and document discrepancies or inconsistencies in data, providing recommendations for improvement. Compliance and Risk Management: Ensure data is compliant with industry regulations, standards, and organizational policies. Conduct risk assessments related to data quality and recommend corrective actions. Reporting and Documentation: Prepare detailed audit reports outlining findings, anomalies, and corrective actions. Maintain records of audits, changes, and improvements for compliance audits. Continuous Improvement: Suggest and implement improvements to existing data auditing processes. Stay updated with the latest industry trends and best practices in call & data auditing. Note: This role is not for IT domain. Skill Set Minimum 3 years experience in Audit, similar field. Must have team handing experience. Should be clear about auditing & monitoring calls. Proficient in Microsoft Office applications, including Outlook, Excel, and Word. Strong organizational skills and ability to multitask effectively in a fast-paced environment. Excellent verbal and written communication skills, with the ability to communicate effectively with internal and external stakeholders. Prior experience working on International process will be an added advantage. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Schedule: Day shift Ability to commute/relocate: Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Can you join us immediately? Have you handled external clients ? Do you have prior experience working in International Process How will rate yourself in English Communication? Education: Bachelor's (Preferred) Experience: Team management: 2 years (Preferred) Quality Audit: 4 years (Preferred) Data analysis skills: 5 years (Preferred) Data analytics: 4 years (Preferred) Location: Gurgaon, Haryana (Preferred) Work Location: In person Application Deadline: 22/05/2025 Expected Start Date: 26/05/2025