Teammas

Must Known Regional Language - Tamil, Telugu, Kannada, Malayalam

We’re hiring enthusiastic Telesales Executives for a real estate campaign. The role involves making outbound calls, generating interest, qualifying leads, and scheduling site visits or meetings with the sales team.

We are hiring enthusiastic Customer Support Executives for a Hybrid opportunity. If you have excellent English communication skills and are based in the NCR region, this is your chance to join a dynamic support team!

Campaign Management & Planning Real-Time Monitoring & Revenue Assurance Drive Efficiency & Productivity Client Success Orientation Agent Motivation & Coaching Compliance, Quality & CRM Hygiene Required Candidate profile Strong command over call center metrics, CRM, & dialer tools Ability to motivate and lead in high-pressure, target-driven environments Analytical mindset to spot inefficiencies and plug revenue leaks.

Good communication skills Must have experience in sales

We are hiring enthusiastic Call Centre Executives. If you have excellent English communication skills and are based in the NCR region, this is your chance to join a dynamic support team!

Proven experience in a supervisory/managerial role in BPO industry Strong leadership and people management skills Ability to handle pressure, multitask, and manage deadlines effectively Knowledge of process improvement methodologies

Strong background as a Sales Trainer in BPO industry Excellent presentation facilitation & interpersonal skills Ability to simplify complex topics and make training engaging Ability to motivate and inspire teams towards achieving sales excellence

Job Summary: We are seeking a dynamic Operations Manager to lead our Domestic Voice Sales Process. The role requires strong leadership, sales focus, and the ability to drive high-performing teams while ensuring compliance and client satisfaction.

We are looking for a Pre-Sales Executive. The selected candidate will be responsible for generating qualified leads from the database assigned. Maintain accurate records of leads generated and interactions done. Achieve Lead targets.

We are looking for enthusiastic & customer-focused professionals to join our Kannada Blended Process team. The role involves handling inbound & outbound customer interactions across calls, emails, and chat, ensuring prompt resolution & excellent CX.

This job is for document verification process, it is a 24/7 process. Rotational shifts, 6 days working. Salary- 16249 CTC In hand- 13660 Rs/- Contact below person Hardik 9997212649 Aadhya 9289104801 Apoorwa 9773816740 Aditi 7004554831 Required Candidate profile BPO experience preferred with normal English communication skills Minimum qualification Graduation

The Documentation Analyst will be responsible for creating, maintaining, reviewing, and managing organizational documentation to ensure accuracy, consistency, and compliance with company standards. Graduates who possess normal communication skills. Required Candidate profile Bachelor’s Degree in any discipline. Fresh graduates or candidates with up to 1 year of relevant experience are encouraged to apply.

Handle customer queries via live chat, email, or messaging platforms. Handle customer calls (inbound/outbound) professionally and courteously. This job is for both Voice & Non Voice process. Required Candidate profile Excellent verbal communication in English. 12th Pass candidates and above also can apply. Graduate / Undergraduate (any stream). Freshers and experienced candidates are welcome.

Manage entire recruitment cycle from sourcing screening interviewing to onboarding candidates. Conduct bulk hiring for voice & non voice processes. Understand manpower requirements and coordinate with Operations Training teams for hiring targets. Required Candidate profile Good verbal written communication. Strong knowledge of BPO hiring processes. Ability to handle bulk hiring under tight deadlines. Familiarity with job portals sourcing social media hiring.

Conduct New Hire Training (NHT), Process Training Refresher Training. Deliver engaging Voice, Accent Customer Service Soft Skills sessions.Identify training needs skill gaps improvement plans Participate in calibration sessions process updates. Required Candidate profile Minimum 2–4 years of experience as a BPO Trainer / Process Trainer / Communication Trainer.Strong communication and interpersonal skills.BPO Training | Process Training | Voice & Accent Training

4-7 years of experience in BPO with at least 2 years as a Team Leader. Manage day-to-day operations of the team and ensure achievement of SLA and KPI targets (quality, productivity, attendance, and customer satisfaction). Required Candidate profile Sound understanding of BPO metrics AHT, CSAT, Attrition, Shrinkage, etc. Ability to handle pressure, multitask, and meet deadlines Proficient in MS Office (Excel, PowerPoint, Word).

The Assistant Team Leader will support the Team Leader in managing day-to-day operations, ensuring team performance, process compliance, and meeting service level targets. The role involves supervising agents, training new members, monitoring KPIs.

Department: Operations Team Leader required for BPO process at DialDesk (Noida). Must manage team performance, coaching, reports & escalations. Min 1–3 yrs exp (6 months as TL). Strong communication, leadership & KPI understanding required.

The SME will act as the process knowledge specialist, responsible for supporting agents, ensuring process accuracy, maintaining quality standards, and assisting in training and performance improvement.Provide process guidance and support to agents