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Team Leader - Operations

Team Leader - Operations

Teammas

0 - 3 years

3 - 7 Lacs

noida ahmedabad

Posted:1 day ago| Platform:

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Skills Required

bpo customer care executive technical support executive quality analyst team leader operations customer support business operations associate customer service associate quality operations it executive

Work Mode

Work from Office

Job Type

Full Time

Job Description

mascallnet inida pvt ltd is looking for Team Leader - Operations (3-6 years experience) to join our team
Roles and Responsibility

Lead and manage a team of operations professionals to achieve business objectives.
Develop and implement process improvements to increase efficiency and productivity.
Collaborate with cross-functional teams to drive business growth and expansion.
Analyze operational data to identify areas for improvement and optimize processes.
Provide coaching and training to team members to enhance their skills and performance.
Ensure compliance with company policies and procedures.

Job Requirements

Proven experience in a team leadership role with at least 3 years of experience.
Strong understanding of operational management principles and practices.
Excellent communication, leadership, and problem-solving skills.
Ability to work in a fast-paced environment and adapt to changing priorities.
Strong analytical and decision-making skills with attention to detail.
Experience with process improvement initiatives and project management tools.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before

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Team Leader - Operations