Job
Description
Role Overview: As the Inside Sales Leader at Clean Harbors, you will be responsible for leading a team of Inside Sales Associates (ISAMs) to drive account growth, manage customer relationships, and ensure efficient sales pipeline management. Your role will involve strong leadership, stakeholder management, coaching, and developing team members. You will collaborate with branches, field representatives, and internal teams to align sales strategies, drive sales campaigns, and improve overall team performance. Additionally, you will own the budget for the respective region and territories, manage Accounts Receivable (AR) due on accounts, and analyze performance, including corrective actions for lost accounts or underperformance. Your technical sales skills will be crucial in effectively communicating and selling complex products/services to customers. Key Responsibilities: - Lead, mentor, and develop a team of Inside Sales Associates, ensuring they meet sales targets, maintain strong customer relationships, and adhere to company standards. - Set clear expectations for team performance, implement corrective actions and training initiatives to drive individual and team success. - Foster a collaborative and high-performing culture by providing regular feedback, coaching, and mentoring. - Lead and execute sales campaigns within the assigned region, collaborating with the team to implement strategies that drive revenue and growth. - Oversee and support the team in managing assigned accounts, ensuring each account is touched quarterly for relationship-building and account growth. - Act as the key liaison between the inside sales team, branches, and field representatives, ensuring alignment of sales strategies and optimizing customer engagement. - Guide the team to provide exceptional service, foster long-term customer relationships, and proactively address evolving customer needs. - Analyze lost sales or account closures, identify key reasons for losses, and implement corrective actions to improve retention, reduce churn, and enhance conversion rates. - Identify process improvement opportunities, introduce best practices, and ensure the execution of sales strategies to achieve team and organizational goals. - Actively engage in cross-functional projects that contribute to team performance improvements and alignment with business objectives. - Ensure accurate tracking of sales activities, customer interactions, and team progress through CRM tools, providing regular updates and performance reports to leadership. - Demonstrate strong technical sales skills, collaborate with technical teams, and provide insights into how products/services can meet specific customer needs and solve challenges. - Utilize strong problem-solving skills to address challenges effectively and provide actionable solutions for the team and customers. Qualifications Required: - Proven experience in inside sales, account management, or business development. - Strong leadership and team management skills, with the ability to coach and motivate a diverse team. - Excellent communication and stakeholder management skills, with the ability to influence and collaborate effectively. - Proficiency in CRM software and MS Office. - Ability to work in a fast-paced, target-driven environment. - Knowledge of environmental science and waste management is a plus. - Bachelor's degree or equivalent experience in sales or a related field. (Note: The additional details about Clean Harbors Inc. have been omitted as they were not specifically related to the job description provided.) Role Overview: As the Inside Sales Leader at Clean Harbors, you will be responsible for leading a team of Inside Sales Associates (ISAMs) to drive account growth, manage customer relationships, and ensure efficient sales pipeline management. Your role will involve strong leadership, stakeholder management, coaching, and developing team members. You will collaborate with branches, field representatives, and internal teams to align sales strategies, drive sales campaigns, and improve overall team performance. Additionally, you will own the budget for the respective region and territories, manage Accounts Receivable (AR) due on accounts, and analyze performance, including corrective actions for lost accounts or underperformance. Your technical sales skills will be crucial in effectively communicating and selling complex products/services to customers. Key Responsibilities: - Lead, mentor, and develop a team of Inside Sales Associates, ensuring they meet sales targets, maintain strong customer relationships, and adhere to company standards. - Set clear expectations for team performance, implement corrective actions and training initiatives to drive individual and team success. - Foster a collaborative and high-performing culture by providing regular feedback, coaching, and mentoring. - Lead and execute sales campaigns within the assigned region, collaborating with the team to implement st
