Team Lead - Recruitment

Job Description

1. As a Team Leader (50%) a. Lead and coach a team of recruiters while also owning key recruiting KPIs b. Identify & implement work processes for improving performance of recruiting and onboarding operations c. Proactively manage internal & external stakeholders, build lasting relationships to drive value to GBS d. Drive adoption and compliance of recruiting processes including SuccessFactors within the GBS environment e. Proactively identify, escalate and mitigate hiring risks, address service issues & escalations with root cause analysis f. Work closely with the program offices on staffing strategies g. Be a recruiting and pre-onboarding process custodian & maintain all process documentation or work Standard Operating Procedure (SOP) as per current process flows signed off by Centre of Excellence (COE) and GBS h. Ensure complete knowledge transfer (KT) and dry run of the recruiting and pre-onboarding processes are signed off by recruiting COE and HR Operations Lead 2. As a recruiter (50%) a. Own and drive all recruiting and onboarding processes for the coverage area b. Source, Screen and Interview applicants and share qualifying candidates to Hiring Managers for further review c. Manage and run processes as per established standard operating procedures & SLAs d. Active Requisition Management (of Job Requisitions and Candidates) in SuccessFactors in real time e. Proactive communication with candidates, internal stakeholders and external partners f. Be a critical member in the Talent Acquisition community by contributing towards knowledge transfers and process improvements g. Comply with various Talent Acquisition policies and code of conduct throughout the hiring process h. Manage candidate documentation process, including background verification of successfully shortlisted candidates. Experience