For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.
Team Lead – Project Management
Position Description
Punchh Tech (Fully Owned Subsidiary of PAR Technology) is looking for a
Team Lead – Project Management
to support the implementation of our mobile and web-based customer engagement solutions. This role is ideal for someone with a strong technical background, solid understanding of Agile practices, and hands-on experience managing multiple, cross-functional software projects in parallel. The ideal candidate is highly organized, communicative, and has experience driving enterprise software rollouts in a fast-paced SaaS environment.
Position Location:
Jaipur / Gurgaon (Hybrid Role)
Reports To
Senior Director, Professional Services
What We’re Looking For
- 10+ years of total experience with at least 5 years in project/technical project management roles.
- Strong understanding of SDLC, Agile methodologies (Scrum/Kanban), and project lifecycle management.
- Development background is mandatory – must be able to interact effectively with technical teams.
- Strong experience in project scoping, planning, tracking, reporting, and stakeholder communication.
- Proven ability to manage multiple projects with cross-functional dependencies.
- Excellent verbal and written communication skills with a client-facing attitude.
- Familiar with Android/iOS release processes and QA hand-offs.
- Experience in managing third-party integrations and stakeholder engagement.
- Comfortable working across time zones with global teams.
With a Side Of (Additional Skills)
- Experience with tools like Jira, Confluence, Asana, Monday.com, or equivalent.
- Ability to create and manage Gantt charts, sprint plans, and resource allocation maps.
- Strong documentation and reporting skills.
- Ability to drive workshops, capture and translate business requirements.
- Excellent risk and time management skills.
- Exposure to retail or customer engagement platforms is a plus.
- Working knowledge of full-stack technologies (MongoDB, Node.js, ReactJS) preferred.
Unleash Your Potential: What You Will Be Doing and Owning:
- Lead and deliver projects end-to-end: kickoff, requirements gathering, solution design, UAT, and deployment.
- Drive collaboration across Engineering, QA, Product, and Customer Success teams.
- Translate business requirements into actionable plans.
- Ensure high-quality documentation, including project plans, release notes, and risk logs.
- Manage timelines, resources, and delivery metrics across multiple projects.
- Conduct project retrospectives and drive continuous improvement.
- Maintain high customer satisfaction through proactive communication and timely execution.
- Coordinate with global teams and third-party vendors as needed.
- Participate in process and tool improvement initiatives across the team.
Proficiency In Project Tools Such As
- Jira, Confluence, Excel, Asana, Monday.com, or equivalent project management tools.
Qualifications
- Bachelor's degree in a technical, business, or related field.
- Certifications in Agile, PMP, or similar areas are a plus.
Interview Process
- Interview #1: Phone Screen with Talent Acquisition Team
- Interview #2: Video Interview with the Technical Teams (via MS Teams/F2F)
- Interview #3: Final Interview with the Hiring Manager (via MS Teams/F2F)
PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.
