Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in gurugram
>
Outpace Consulting Services
>
Team Lead : Collections : Gurgaon : 11 LPA : Apply Now

Team Lead : Collections : Gurgaon : 11 LPA : Apply Now

Outpace Consulting Services

5 - 10 years

6 - 11 Lacs

gurugram

Posted:6 hours ago| Platform:

Apply

Skills Required

wipro accenture team lead teleperformance collections escalation management taskus team handling team training genpact process improvement ienergizer team performance client management walmart b2b techmahindra quality check exl concentrix dispute management otc

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi,

We are hiring for Leading ITES Company Team Lead - Collections Role

Key Skills

Accounts Receivable - Collections

b) Strong knowledge of regulatory compliance in collections.

c) Prior team leading International voice experience B2B/B2C Collections.

d) Any Graduate

Strategy & Planning

Develop and implement effective collection strategies to maximize recovery rates.
Set departmental goals and KPIs aligned with business objectives.

Team Management

Recruit, train, and lead a team of collection agents and supervisors.
Monitor team performance and provide coaching for continuous improvement.

Operations

Oversee daily collection activities and ensure adherence to company policies and legal regulations.
Handle escalations and negotiate payment plans or settlements with customers.

Compliance

Ensure all collection efforts comply with state, federal, and client-specific regulations.
Conduct regular audits to maintain process integrity.

Reporting

Prepare and present reports on collection performance, aging analysis, and recovery trends.
Analyze data to identify gaps and implement corrective actions.

Stakeholder Management

Collaborate with internal teams (Finance, Customer Service) and external clients to resolve disputes.
Communicate progress and challenges to senior management and clients.

More Jobs at Outpace Consulting Services

J Review programmer : Life Science : Apply Now

Nagpur, Bengaluru

2 - 7 yrs

INR 15 - 20 Lacs

Sr. Associate : US Taxation : Bangalore : 6 LPA Apply Now

Bengaluru

2 - 5 yrs

INR 3 - 6 Lacs

SDTM Programmer : Life Science : Apply Now

Nagpur, Bengaluru

2 - 5 yrs

INR 15 - 20 Lacs

Team Lead : US Tax : Bangalore : 9 LPA : Apply Now

Bengaluru, Bangalore Rural

4 - 7 yrs

INR 4 - 9 Lacs

Service Desk : L1/L2 Support : Bangalore : 7 LPA : Apply Now

Bengaluru, Bangalore Rural

3 - 8 yrs

INR 3 - 7 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.