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8 Ienergizer Jobs

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Process Associate : Customer Support: 3.6 LPA : Bangalore : Apply Now
Outpace Consulting Services

1.0 - 5.0 years

3 Lacs

Bengaluru

Work from Office

Hi We are looking forward to hire Customer/Technical Support Associates in Chat Support Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : >Grads/UG with Min 1 Year International BPO Exp. > Salary Range (CTC) : 3.6 LPA MAX > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer inte...

Posted 1 week ago

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Sr Executive : 4.2 LPA : Grads and UG : Bangalore : Apply Now
Outpace Consulting Services

1.0 - 5.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Hi We are looking forward to hire Customer/Technical Support in Bangalore Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Minimum 1 yr Exp in Customer Support > Salary Range (CTC) : 4.2 LPA MAX > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and so...

Posted 2 weeks ago

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Sr Process Associate : 3.89 LPA : Grads : Noida : 5 Days Work : Apply
Outpace Consulting Services

1.0 - 5.0 years

3 Lacs

Noida, New delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate with Min 1 Year Exp in Customer Service/BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts For Females 4: 5 Days Working 5: 4000 TA 6: Good Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Ne...

Posted 2 weeks ago

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Sr Associate : International Voice : Tech Support : 43K CTC : Grads
Outpace Consulting Services

1.0 - 4.0 years

4 - 5 Lacs

Jaipur

Work from Office

Hi, We are looking forward to hire customer/technical support associates for Teleperformance jaipur. Please go through the details below and apply through Naukri, we shall call back the relevant profiles Job Description Customer Technical Support Executive (Voice) Role: Customer Technical Support Executive Voice Location : Jaipur CTC: 4.3 LPA Relocation Benefits: -10,000 Relocation Bonus -Free Guest House accommodation for first 14 days Eligibility: Graduate with Prior 1 year experience in customer support or technical support (voice) Role Overview: The Customer/Technical Support Executive will be responsible for handling inbound voice calls from customers, diagnosing technical issues, and p...

Posted 3 weeks ago

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Sr Associate : International Voice : Tech Support : 43K CTC : Grads
Outpace Consulting Services

1.0 - 4.0 years

4 - 5 Lacs

Jaipur

Work from Office

Hi, We are looking forward to hire customer/technical support associates for Teleperformance jaipur. Please go through the details below and apply through Naukri, we shall call back the relevant profiles Job Description Customer Technical Support Executive (Voice) Role: Customer Technical Support Executive Voice Location : Jaipur CTC: 4.3 LPA Relocation Benefits: -10,000 Relocation Bonus -Free Guest House accommodation for first 14 days Eligibility: Graduate with Prior 1 year experience in customer support or technical support (voice) Role Overview: The Customer/Technical Support Executive will be responsible for handling inbound voice calls from customers, diagnosing technical issues, and p...

Posted 3 weeks ago

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Sr Associate : Technical Support : 43K : Grads : 5 Days Work : Apply
Outpace Consulting Services

1.0 - 4.0 years

3 - 5 Lacs

Gurugram, Jaipur

Work from Office

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur/Gurgaon. Key Highlights : > Freshers/Exp Both Can Apply > Salary Range (CTC) : 43K CTC > Excellent Communication Skills Required Whatsapp Your CV : Saifi@ 92084 59988 Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation...

Posted 1 month ago

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Sr Associate : Technical Support : Jaipur : 43K CTC : Apply Now
Outpace Consulting Services

1.0 - 4.0 years

4 - 5 Lacs

Jaipur

Work from Office

Hi We are looking forward to hire candidates for Technical Support Key Highlights : > Minimum 1 yr Exp in Customer Support / BPO > Salary Range (CTC) : 43K CTC > Excellent Communication Skills Required > 10,000 Relocation Bonus > 14 Days Guest House Whatsapp Your CV : Saifi @ 92084 59988 Roles and Responsibilities Handle customer queries through various channels such as chat, email, and voice calls. Provide excellent customer service by resolving issues promptly and efficiently. Work on blended processes for international clients in the US market. Collaborate with team members to achieve process goals and objectives. Maintain accurate records of all interactions with customers.

Posted 1 month ago

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Sr Associate : International Chat Support : 32 in Hand : Apply : Call
Outpace Consulting Services

1.0 - 5.0 years

4 Lacs

Jaipur

Work from Office

Hi We are looking forward to hire Chat Support Associates for Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Grads With Min 1 Year Exp in International BPO > Salary Range (CTC) : 4-4.5 LPA > Excellent Communication Skills Required > Relocation Bonus of 10,000 > 2 Weeks Guest House Whatsapp Your CV : Saifi @ 92084 59988 Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and i...

Posted 1 month ago

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Exploring ienergizer Jobs in India

ienergizer is a leading global provider of Business Process Outsourcing (BPO) services. In India, ienergizer offers a wide range of job opportunities for individuals looking to kickstart or advance their careers in the BPO industry. With a strong presence in the country, ienergizer is actively hiring talented individuals across various roles and functions.

Top Hiring Locations in India

If you are considering a career with ienergizer in India, here are the top 5 hiring locations to keep an eye on: 1. Delhi/NCR 2. Noida 3. Gurugram 4. Pune 5. Hyderabad

Average Salary Range

The average salary range for ienergizer professionals in India varies based on experience and role. Entry-level positions may start at around INR 2.5-3.5 lakhs per annum, while experienced professionals could earn upwards of INR 6-8 lakhs per annum.

Career Path

A typical career path in ienergizer may include roles such as Customer Support Executive, Team Leader, Operations Manager, and eventually progressing to higher management positions within the organization.

Related Skills

In addition to expertise in BPO services, ienergizer professionals are often expected to have skills in customer service, communication, problem-solving, and time management.

Interview Questions

  • What do you know about ienergizer and our services? (basic)
  • How would you handle a difficult customer situation? (medium)
  • Can you describe a time when you had to meet strict deadlines? (medium)
  • What motivates you to work in the BPO industry? (basic)
  • How do you ensure quality in your work? (medium)
  • Tell us about a successful team project you were a part of. (medium)
  • How do you stay updated with industry trends in BPO? (basic)
  • What strategies would you use to improve customer satisfaction? (medium)
  • How do you prioritize tasks when faced with multiple deadlines? (medium)
  • Can you give an example of a time when you resolved a customer complaint effectively? (medium)
  • How do you handle stress in a fast-paced work environment? (medium)
  • What is your approach to training new team members? (medium)
  • How do you adapt to changes in processes or technology? (medium)
  • Describe a situation where you had to deal with an irate customer. How did you handle it? (advanced)
  • What are your long-term career goals in the BPO industry? (medium)
  • How do you handle feedback from supervisors or clients? (medium)
  • Can you explain a challenging situation you faced in your previous role and how you overcame it? (medium)
  • How do you ensure confidentiality when dealing with sensitive customer information? (basic)
  • What are the key metrics you would use to measure the success of a customer service team? (medium)
  • How do you prioritize customer requests when they conflict with company policies? (medium)
  • Describe a time when you had to work with a difficult team member. How did you handle it? (medium)
  • How do you manage your time effectively to meet targets? (medium)
  • What do you think sets ienergizer apart from other BPO companies? (basic)
  • Can you provide an example of a situation where you had to think outside the box to solve a problem? (medium)

Closing Remark

As you prepare for your ienergizer job interview, remember to showcase your skills, experience, and enthusiasm for the BPO industry. With the right preparation and confidence, you can land a rewarding career with ienergizer in India. Good luck!

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