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778 Genpact Jobs

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1.0 - 5.0 years

4 - 5 Lacs

hyderabad, pune, bengaluru

Work from Office

Greetings from KVC CONSULTANTS LTD!! Job description: --- We Are Hiring For International Service Desk Role for Leading IT Company. (Immediate Joining) SALARY STRUCTURE :--- FRESHERS -- SALARY IS Rs 2.77 LPA Rs 5.00 LPA --5.50 LPA GRADUATE with 1+ Years of Experience Rs 6.00 LPA --7.00 LPA GRADUATE with 2+ Years of Experience Language: Proficient in English (Read + Write + Speak ) Role purpose:----Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer compl...

Posted 4 hours ago

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0.0 - 5.0 years

1 - 3 Lacs

gurgaon/gurugram

Work from Office

Hiring For International Chat Process Grad Fresher 20K U/G/BE/B.Tech 6 Months exp in International BpO Must 20K & Grad/UG/BE/B.Tech with 1 year Exp Customer Service Any Domain 24K 5 Day Call-Dipankar@9650094552 Email@ jobsatsmartsource@gmail.com

Posted 7 hours ago

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1.0 - 5.0 years

4 - 5 Lacs

noida, new delhi, gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support for a Blended Process Key Highlights: 1: Graduate/UG with min 1 year experience in Customer Support/BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpac...

Posted 7 hours ago

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1.0 - 5.0 years

4 - 5 Lacs

noida, new delhi, gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 6 months experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec ...

Posted 7 hours ago

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1.0 - 5.0 years

3 - 5 Lacs

noida, new delhi, gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support, Chat Support Key Highlights: 1: Graduate/UG with min 1 year experience in International Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulti...

Posted 7 hours ago

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1.0 - 5.0 years

4 - 5 Lacs

noida, gurugram, delhi / ncr

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (...

Posted 7 hours ago

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1.0 - 6.0 years

1 - 4 Lacs

gurgaon/gurugram

Work from Office

BPO- Hiring For Telecom Chat Process- Upto 4.50 LPA GGN Undergrads./Graduates/BE/B.Tech With 1 Year Of Experience in International BpO Mandate. Can Apply 5 Days Cabs 24/7 Pls Call- Dipankar@9650094552 Only Work From Office Available

Posted 8 hours ago

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0.0 - 5.0 years

1 - 4 Lacs

gurgaon/gurugram

Work from Office

BPO Hiring For International Retail Voice Process - 4.25 LPA-GGN Grad & UG as Fresher 21K & 1Yr. Experience any Domain(Must Customer Service Exp)-4.25 LPA 24/7 5 Day Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Posted 8 hours ago

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1.0 - 6.0 years

3 - 4 Lacs

hyderabad

Work from Office

Hiring for chat process Only Chat experience candidate apply Minimum 1 year experience in Dual chat in international process Graduate not required, Excellent communication Both side cab rotational Shift Contact- Sunny 7454978934 Required Candidate profile Excellent Communication Skill In Both Aspects Verbal And written. Only Chat experience mandate in international Process.

Posted 1 day ago

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1.0 - 5.0 years

4 - 6 Lacs

gurugram

Work from Office

No- 1 IT MNC for AR Collections ( B2B Collections ) Location - Gurgaon Salary Up-to - 6LPA + NSA Any Grad / PG with 12 Months exp In OTC Cycle , AR Collections, Debt Collections etc . Excellent communication Skills Call @ Shubhani - 8595849767

Posted 1 day ago

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0.0 - 5.0 years

1 - 4 Lacs

gurgaon/gurugram

Work from Office

Hiring For International Chat Process Grad Fresher 23800p.m. U/G/BE/B.Tech 6 Months exp in International BpO Must & Grad/UG/BE/B.Tech with 1yr Exp Customer Service Any Domain 32K 5 Day Call Dipankar@9650094552 Email @jobsatsmartsource@gmail.com

Posted 1 day ago

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1.0 - 6.0 years

1 - 4 Lacs

gurgaon/gurugram

Work from Office

BPO- Hiring For Telecom Chat Process- Upto 4.50 LPA GGN Undergrads./Graduates/BE/B.Tech With 1 Year Of Experience in International BpO Mandate. Can Apply 5 Days Cabs 24/7 Pls Call- Dipankar@9650094552 Only Work From Office Available

Posted 1 day ago

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0.0 - 5.0 years

1 - 4 Lacs

gurgaon/gurugram

Work from Office

BPO Hiring For International Retail Voice Process - 4.25 LPA-GGN Grad & UG as Fresher 21K & 1Yr. Experience any Domain(Must Customer Service Exp)-4.25 LPA 24/7 5 Day Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Posted 1 day ago

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1.0 - 5.0 years

4 - 5 Lacs

noida, gurugram, delhi / ncr

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (...

Posted 1 day ago

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1.0 - 5.0 years

3 - 5 Lacs

noida, new delhi, gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support, Chat Support Key Highlights: 1: Graduate/UG with min 1 year experience in International Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulti...

Posted 1 day ago

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1.0 - 5.0 years

4 - 5 Lacs

noida, new delhi, gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 6 months experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec ...

Posted 1 day ago

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1.0 - 5.0 years

4 - 5 Lacs

noida, new delhi, gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support for a Blended Process Key Highlights: 1: Graduate/UG with min 1 year experience in Customer Support/BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpac...

Posted 1 day ago

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0.0 - 5.0 years

1 - 4 Lacs

gurgaon/gurugram

Work from Office

BPO Hiring For International Retail Voice Process - 4.25 LPA-GGN Grad & UG as Fresher 21K & 1Yr. Experience any Domain(Must Customer Service Exp)-4.25 LPA 24/7 5 Day Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Posted 2 days ago

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0.0 - 5.0 years

1 - 4 Lacs

gurgaon/gurugram

Work from Office

Hiring For International Chat Process Grad Fresher 23800p.m. U/G/BE/B.Tech 6 Months exp in International BpO Must & Grad/UG/BE/B.Tech with 1yr Exp Customer Service Any Domain 32K 5 Day Call Dipankar@9650094552 Email @jobsatsmartsource@gmail.com

Posted 2 days ago

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1.0 - 4.0 years

5 - 6 Lacs

noida, gurugram, delhi / ncr

Work from Office

Greetings from Kvc Consultants Ltd. If you have 1 year Experience and looking for a Fraud/Dispute process in Gurgaon. Telephonic Interviews are being conducted. Job Description: -Analyze accounts and data to identify suspected fraud activity -Analyze accounts and transaction patterns to determine existing fraud trends.. -Analyze customer behaviour to identify fraudulent patterns and provide customer insight using SQL. -Analyze the portfolio and respective fraud strategies to optimize risk and reward. Qualification: Min 1 year experience into Fraud/Dispute Other Requirements: - Strong Interpersonal, Communication and Listening Skills. - Must possess Excellent Verbal Communication. Salary: Upt...

Posted 2 days ago

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1.0 - 5.0 years

4 - 5 Lacs

noida, new delhi, gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 6 months experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec ...

Posted 2 days ago

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1.0 - 5.0 years

4 - 5 Lacs

noida, new delhi, gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support for a Blended Process Key Highlights: 1: Graduate/UG with min 1 year experience in Customer Support/BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpac...

Posted 2 days ago

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1.0 - 5.0 years

3 - 5 Lacs

noida, new delhi, gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support, Chat Support Key Highlights: 1: Graduate/UG with min 1 year experience in International Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulti...

Posted 2 days ago

Apply

1.0 - 5.0 years

4 - 5 Lacs

noida, gurugram, delhi / ncr

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (...

Posted 2 days ago

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1.0 - 6.0 years

1 - 4 Lacs

gurgaon/gurugram

Work from Office

BPO- Hiring For Telecom Chat Process- Upto 4.50 LPA GGN Undergrads./Graduates/BE/B.Tech With 1 Year Of Experience in International BpO Mandate. Can Apply 5 Days Cabs 24/7 Pls Call- Dipankar@9650094552 Only Work From Office Available

Posted 3 days ago

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Exploring Genpact Jobs in India

Genpact is a global professional services firm that helps companies drive digital transformation, manage risk, and improve customer experience. In India, Genpact has a significant presence and offers a wide range of job opportunities for job seekers in various domains.

Top Hiring Locations in India

  1. Bangalore
  2. Hyderabad
  3. Gurgaon
  4. Noida
  5. Pune

Average Salary Range

The average salary range for Genpact professionals in India varies based on experience: - Entry-level: INR 3-5 lakhs per annum - Mid-level: INR 6-10 lakhs per annum - Experienced: INR 12-20 lakhs per annum

Career Path

Career progression in Genpact typically follows a path similar to: - Associate Consultant - Consultant - Senior Consultant - Manager - Senior Manager

Related Skills

Apart from Genpact-specific skills, proficiency in the following areas can be beneficial: - Data analysis and interpretation - Process improvement methodologies - Communication and interpersonal skills

Interview Questions

  • What do you understand by Genpact and its services? (basic)
  • How would you handle a situation where a client is not satisfied with the services provided by Genpact? (medium)
  • Can you explain a complex project you have worked on in the past and how you managed it successfully? (advanced)
  • How do you stay updated with the latest industry trends in the outsourcing and consulting domain? (basic)
  • What are your strengths that make you a suitable candidate for a role at Genpact? (basic)
  • How would you prioritize multiple tasks with tight deadlines in a fast-paced environment? (medium)
  • Can you give an example of a challenging situation you faced at work and how you overcame it? (medium)
  • How do you ensure accuracy and attention to detail in your work at Genpact? (basic)
  • What methodologies do you use for process improvement in your projects? (advanced)
  • How do you handle conflicts within a team while working on a project? (medium)
  • How do you ensure compliance with regulatory requirements in your projects at Genpact? (advanced)
  • Can you explain a time when you had to make a difficult decision at work and its outcomes? (medium)
  • What motivates you to work in the outsourcing industry and specifically at Genpact? (basic)
  • How do you adapt to changes in project requirements or client expectations? (medium)
  • Can you describe a successful client engagement you were a part of and your role in it? (advanced)
  • How do you manage time effectively to meet project deadlines at Genpact? (basic)
  • What strategies do you use to enhance team collaboration and productivity? (medium)
  • How do you handle performance feedback and incorporate it into your work at Genpact? (basic)
  • Can you provide an example of a situation where you had to lead a team to achieve project goals? (advanced)
  • How do you ensure data security and confidentiality in your projects at Genpact? (medium)
  • What do you think sets Genpact apart from other professional services firms in the industry? (basic)
  • How do you approach problem-solving in a team environment at Genpact? (medium)
  • Can you explain a time when you had to deal with a dissatisfied client and how you resolved the issue? (advanced)
  • How do you stay motivated and engaged in your work at Genpact? (basic)

Closing Remark

As you explore job opportunities at Genpact in India, remember to showcase your skills, experience, and enthusiasm for the industry during the interview process. Prepare thoroughly, demonstrate your potential, and apply confidently to embark on a rewarding career journey with Genpact. Good luck!

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