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12 Teleperformance Jobs

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Sr Associate : Customer Support : Bangalore : 3.6 LPA : Grads and UG
Outpace Consulting Services

1.0 - 5.0 years

3 Lacs

Bengaluru

Work from Office

Hi We are looking forward to hire Customer Support Associates in Bangalore. Key Highlights : > Minimum 1 yr Exp in Customer Support/BPO > Good Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Custom...

Posted 6 days ago

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Process Associate : Customer Support: 3.6 LPA : Bangalore : Apply Now
Outpace Consulting Services

1.0 - 5.0 years

3 Lacs

Bengaluru

Work from Office

Hi We are looking forward to hire Customer/Technical Support Associates in Chat Support Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : >Grads/UG with Min 1 Year International BPO Exp. > Salary Range (CTC) : 3.6 LPA MAX > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer inte...

Posted 6 days ago

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Sr Executive : 4.2 LPA : Grads and UG : Bangalore : Apply Now
Outpace Consulting Services

1.0 - 5.0 years

3 - 4 Lacs

Bengaluru

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Hi We are looking forward to hire Customer/Technical Support in Bangalore Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Minimum 1 yr Exp in Customer Support > Salary Range (CTC) : 4.2 LPA MAX > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and so...

Posted 1 week ago

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Hiring Customer Support (English & Hindi Mandatory)
Apollo Hospitals

0.0 - 5.0 years

Hyderabad

Work from Office

Position: Customer Support Executive Qualification: Any Graduate or Intermediate Freshers or with Experience of 1 - 4 years in Voice Process Work Location: Madhapur, Hyderabad (Landmark: Durgam Cheruvu Metro Station) Mandatory Documents: 1. Updated resume 2. Aadhar Copy Call Center Executive Job Responsibility : 1. Identifying Customers needs, Clarify information, research each issue and provide solutions. 2. Follow communication scripts when handling different topics. 3. Build Sustainable relationships and engage customers by taking the extra mile. 4. Keep records of all conversations in our call centre database in a comprehensive way. 5. Should be able to coordinate with various teams to e...

Posted 1 week ago

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Mega Walk-in Hiring Customer Support (English & Hindi Mandatory)
Apollo Hospitals

0.0 - 5.0 years

Hyderabad

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Position: Customer Support Executive Qualification: Any Graduate or Intermediate Freshers or with Experience of 1 - 4 years in Voice Process Work Location: Madhapur, Hyderabad (Landmark: Durgam Cheruvu Metro Station) Mandatory Documents: 1. Updated resume 2. Aadhar Copy Call Center Executive Job Responsibility : 1. Identifying Customers needs, Clarify information, research each issue and provide solutions. 2. Follow communication scripts when handling different topics. 3. Build Sustainable relationships and engage customers by taking the extra mile. 4. Keep records of all conversations in our call centre database in a comprehensive way. 5. Should be able to coordinate with various teams to e...

Posted 1 week ago

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Sr Associate : International Voice : Tech Support : 43K CTC : Grads
Outpace Consulting Services

1.0 - 4.0 years

4 - 5 Lacs

Jaipur

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Hi, We are looking forward to hire customer/technical support associates for Teleperformance jaipur. Please go through the details below and apply through Naukri, we shall call back the relevant profiles Job Description Customer Technical Support Executive (Voice) Role: Customer Technical Support Executive Voice Location : Jaipur CTC: 4.3 LPA Relocation Benefits: -10,000 Relocation Bonus -Free Guest House accommodation for first 14 days Eligibility: Graduate with Prior 1 year experience in customer support or technical support (voice) Role Overview: The Customer/Technical Support Executive will be responsible for handling inbound voice calls from customers, diagnosing technical issues, and p...

Posted 2 weeks ago

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Sr Associate : International Voice : Tech Support : 43K CTC : Grads
Outpace Consulting Services

1.0 - 4.0 years

4 - 5 Lacs

Jaipur

Work from Office

Hi, We are looking forward to hire customer/technical support associates for Teleperformance jaipur. Please go through the details below and apply through Naukri, we shall call back the relevant profiles Job Description Customer Technical Support Executive (Voice) Role: Customer Technical Support Executive Voice Location : Jaipur CTC: 4.3 LPA Relocation Benefits: -10,000 Relocation Bonus -Free Guest House accommodation for first 14 days Eligibility: Graduate with Prior 1 year experience in customer support or technical support (voice) Role Overview: The Customer/Technical Support Executive will be responsible for handling inbound voice calls from customers, diagnosing technical issues, and p...

Posted 2 weeks ago

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Hiring Customer Support (English & Hindi Mandatory)
Apollo Hospitals

0.0 - 5.0 years

2 - 4 Lacs

Hyderabad

Work from Office

Position: Customer Support Executive Qualification: Any Graduate or Intermediate Freshers or with Experience of 1 - 4 years in Voice Process Work Location: Madhapur, Hyderabad (Landmark: Durgam Cheruvu Metro Station) Mandatory Documents: 1. Updated resume 2. Aadhar Copy Call Center Executive Job Responsibility : 1. Identifying Customers needs, Clarify information, research each issue and provide solutions. 2. Follow communication scripts when handling different topics. 3. Build Sustainable relationships and engage customers by taking the extra mile. 4. Keep records of all conversations in our call centre database in a comprehensive way. 5. Should be able to coordinate with various teams to e...

Posted 3 weeks ago

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Sr Associate : Technical Support : 43K : Grads : 5 Days Work : Apply
Outpace Consulting Services

1.0 - 4.0 years

3 - 5 Lacs

Gurugram, Jaipur

Work from Office

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur/Gurgaon. Key Highlights : > Freshers/Exp Both Can Apply > Salary Range (CTC) : 43K CTC > Excellent Communication Skills Required Whatsapp Your CV : Saifi@ 92084 59988 Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation...

Posted 3 weeks ago

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Sr Associate : Technical Support : Jaipur : 43K CTC : Apply Now
Outpace Consulting Services

1.0 - 4.0 years

4 - 5 Lacs

Jaipur

Work from Office

Hi We are looking forward to hire candidates for Technical Support Key Highlights : > Minimum 1 yr Exp in Customer Support / BPO > Salary Range (CTC) : 43K CTC > Excellent Communication Skills Required > 10,000 Relocation Bonus > 14 Days Guest House Whatsapp Your CV : Saifi @ 92084 59988 Roles and Responsibilities Handle customer queries through various channels such as chat, email, and voice calls. Provide excellent customer service by resolving issues promptly and efficiently. Work on blended processes for international clients in the US market. Collaborate with team members to achieve process goals and objectives. Maintain accurate records of all interactions with customers.

Posted 3 weeks ago

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Sr Associate : International Chat Support : 32 in Hand : Apply : Call
Outpace Consulting Services

1.0 - 5.0 years

4 Lacs

Jaipur

Work from Office

Hi We are looking forward to hire Chat Support Associates for Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Grads With Min 1 Year Exp in International BPO > Salary Range (CTC) : 4-4.5 LPA > Excellent Communication Skills Required > Relocation Bonus of 10,000 > 2 Weeks Guest House Whatsapp Your CV : Saifi @ 92084 59988 Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and i...

Posted 3 weeks ago

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Manager : Financial Planning and Analysis : FPNA : Kolkata : Apply Now
Outpace Consulting Services

9.0 - 12.0 years

10 - 16 Lacs

Kolkata

Work from Office

Hi, We are hiring for the Leading ITES Company for Manager - FPNA ( Financial planning and analysis ) Role. Please go through the JD and Apply. We shall call back the relevant profiles. Overview: The purpose of the role is to oversee and manage all the aspects of fundamental financial planning and analysis and prepare the reports on financial performance tailored to the needs of leadership. The purpose of the role is also to analyses data and understands the financial data of the organization in order to perform variance analysis and identify key causes of business variances for performance measurement. Key Skill: Overall 10 years of experience in to finance & accounts with a minimum of 9 ye...

Posted 1 month ago

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Exploring Teleperformance Jobs in India

Teleperformance is a global leader in customer experience management, with a strong presence in India. As one of the top BPO companies in the country, Teleperformance offers a wide range of job opportunities for job seekers looking to kickstart their careers in the customer service industry.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Pune
  4. Delhi
  5. Chennai

Average Salary Range

The average salary range for teleperformance professionals in India varies based on experience and location. Entry-level positions can expect to earn between INR 2.5-3.5 lakhs per annum, while experienced professionals can earn upwards of INR 6-8 lakhs per annum.

Career Path

A typical career path in teleperformance may include roles such as Customer Service Executive, Team Leader, Operations Manager, and eventually progressing to roles like Account Manager or Client Services Director.

Related Skills

In addition to strong communication and customer service skills, teleperformance professionals may benefit from having skills in data analysis, problem-solving, and proficiency in CRM software.

Interview Questions

  • What motivated you to apply for a role in customer service? (basic)
  • How do you handle difficult customers or situations? (medium)
  • Can you describe a time when you had to meet a tight deadline? How did you manage it? (medium)
  • What strategies would you use to upsell a product or service to a customer? (medium)
  • How do you stay motivated in a fast-paced work environment? (basic)
  • Can you explain the importance of empathy in customer service? (basic)
  • How do you prioritize tasks when dealing with multiple customer inquiries at once? (medium)
  • Have you ever had a conflict with a team member? How did you resolve it? (medium)
  • What steps would you take to ensure customer satisfaction? (basic)
  • How would you handle a situation where a customer is unhappy with the service provided? (medium)
  • Describe a time when you had to learn a new technology or software quickly. (medium)
  • How do you stay updated on industry trends in customer service? (basic)
  • Can you give an example of a successful cross-selling experience you had? (medium)
  • How do you handle stress in a high-pressure work environment? (medium)
  • What do you think sets Teleperformance apart from other BPO companies? (basic)
  • How do you prioritize customer requests when they conflict with company policies? (medium)
  • Describe a time when you had to work with a difficult team member. How did you handle it? (medium)
  • How do you ensure accuracy in your work while maintaining efficiency? (medium)
  • What strategies do you use to retain customers and build long-term relationships? (medium)
  • Have you ever had to deal with a customer complaint that you couldn't resolve? How did you handle it? (medium)
  • How do you handle repetitive tasks in your role? (basic)
  • Can you give an example of a time when you went above and beyond for a customer? (medium)
  • How do you adapt your communication style to different types of customers? (medium)
  • What do you think are the key qualities of a successful customer service representative? (basic)
  • How do you handle constructive feedback from your supervisor? (basic)

Closing Remark

As you prepare for your teleperformance job interview, remember to showcase your strong communication skills, problem-solving abilities, and customer-centric approach. With the right preparation and confidence, you can land a rewarding career in the dynamic world of customer service at Teleperformance in India. Good luck!

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