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1.0 - 5.0 years

3 - 6 Lacs

Bengaluru

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Hi , We are hiring for The Leading ITES Company for HR Helpdesk Associate Role. Overview HR Helpdesk Associate serves as the first point of contact for employees seeking assistance with HR-related queries and issues. This role involves handling inbound and outbound calls, responding to emails, and providing accurate information on policies, procedures, payroll, benefits, and employee data. The associate is responsible for resolving queries efficiently or escalating them to the appropriate department when necessary, ensuring timely and professional communication. They are expected to maintain confidentiality, follow documented processes, and update records accurately. Strong communication skills, attention to detail, knowledge of HR systems, and proficiency in tools like MS Office are essential. The role also involves contributing to continuous improvement by identifying recurring issues and suggesting enhancements to existing processes and documentation Key Skills : Any Graduate Minimum 1- 3 years of Previous experience in contact center (helpdesk1) Experience in HR helpdesk would be an added advantage Overall Experience of HR Operations team Preferably have worked on Genesys and SuccessFactors To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Bangalore ) Type : Job Code # 240 Job Description: Minimum 1- 3 years of Previous experience in contact center (helpdesk1). Excellent Communication Skills. Excellent listener and empathetic communicator (oral & written) Experience in HR helpdesk would be an added advantage Overall Experience of HR Operations team of a client like responding to employee queries via phone, email and chat Experience in managing HR transactions with high accuracy, within timeliness & with confidentiality for at least 1-2 years Preferably have worked on Genesys and SuccessFactors Should have understanding of HR Employee data management & Payroll processes Skills: Excellent Communication Skills MS Office & Excel Skills Inbound and Outbound Call Handling skills Telephone and email etiquettes

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5.0 - 7.0 years

6 - 9 Lacs

Gurugram

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Hi, We are hiring for Leading ITES Company Team Lead - Collections Role Job Description: 5 to 7 years of overall experience At least 3 years of B2B (Business to Business) Collections experience. Complete and thorough understanding of B-2-B Collections work modalities and requirement Understanding of all Collections KPIs & SLAs performance reports and tools and should be able to implement the same. (Both Collections and Dispute Management) Excellent Verbal and Written Communications skills Oversight on the team and ensuring daily BAU. Manage day to day operations functions of team management and performance delivery. Review and resolve issues. Meeting KPIs and client defined targets. Training and coaching on floor. Quality and feedback for team members for driving performance. Perform quality evaluations and provide coaching/feedback on performance to team members. Process Improvement and increasing efficiencies. Communication with internal and external stakeholders Reporting and analysis on reports and avenues for improvement. Work in Collections target orientation environment Experience in managing the teams and operations in Contact Centre in a Collections operations Environment. Fair understanding on Quality tools and methodology Manage shrinkage & absenteeism, attritions etc. Outlier agent support/management Proactively communicates process exceptions & deviations to Manager, and bottlenecks to process stakeholders as required. Prepare weekly and monthly decks highlighting performance, achievements, areas of improvement and action items to address any gaps Client management and effective delivery on the expectations set by the client on daily and monthly basis. Execute specific Collections Leads tasks as assigned by client as part of delivery management/production. Strong analytical and Excel skills, including v-lookups and pivot tables Key Skills a) Any Graduate b) Min 5 Years of Overall Exp c) Min 3 Years Experience in B2B/B2C Collections To Apply for Team Lead - Collection Role in Gurgaon . Copy and Paste the below link https://outpace.in/job/team-lead-collections/ To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: > Click on Start option to Apply and fill the details > Select the location as Other and Type : Job Code # 326

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5.0 - 7.0 years

6 - 9 Lacs

Gurugram

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Hi, We are hiring for Leading ITES Company Team Lead - Collections Role Job Description: 5 to 7 years of overall experience At least 3 years of B2B (Business to Business) Collections experience. Complete and thorough understanding of B-2-B Collections work modalities and requirement Understanding of all Collections KPIs & SLAs performance reports and tools and should be able to implement the same. (Both Collections and Dispute Management) Excellent Verbal and Written Communications skills Oversight on the team and ensuring daily BAU. Manage day to day operations functions of team management and performance delivery. Review and resolve issues. Meeting KPIs and client defined targets. Training and coaching on floor. Quality and feedback for team members for driving performance. Perform quality evaluations and provide coaching/feedback on performance to team members. Process Improvement and increasing efficiencies. Communication with internal and external stakeholders Reporting and analysis on reports and avenues for improvement. Work in Collections target orientation environment Experience in managing the teams and operations in Contact Centre in a Collections operations Environment. Fair understanding on Quality tools and methodology Manage shrinkage & absenteeism, attritions etc. Outlier agent support/management Proactively communicates process exceptions & deviations to Manager, and bottlenecks to process stakeholders as required. Prepare weekly and monthly decks highlighting performance, achievements, areas of improvement and action items to address any gaps Client management and effective delivery on the expectations set by the client on daily and monthly basis. Execute specific Collections Leads tasks as assigned by client as part of delivery management/production. Strong analytical and Excel skills, including v-lookups and pivot tables Key Skills a) Any Graduate b) Min 5 Years of Overall Exp c) Min 3 Years Experience in B2B/B2C Collections To Apply for Team Lead - Collection Role in Gurgaon . Copy and Paste the below link https://outpace.in/job/team-lead-collections/ To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: > Click on Start option to Apply and fill the details > Select the location as Other and Type : Job Code # 326

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1.0 - 3.0 years

3 - 5 Lacs

Gurugram, Delhi / NCR

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1. Strong Understanding of Amazon's marketplace and algorithms 2. Strong Knowledge of AMS - Sponsored Products, Sponsored Brands, and Bids - Automatic Targeting - Manual Targeting - Keyword Targeting - ASINs Targeting 3. Optimize pricing and promotions to improve product visibility and increase sales 4. Keyword research and analysis to identify high-value keywords 5.At least 1 year of experience in sales with a focus on Amazon's marketplace. 6. Handle E-Commerce Marketplaces like Amazon.com, Walmart.com and ca, Walfair.com, Target, Chewy, Bestbuy, Newegg, Petsmart, Wix, Shopify, and Zellers.

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0.0 - 5.0 years

3 - 4 Lacs

Bengaluru

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Greeting rom Trigent !! Share CV : Nagarathna_g@trigent.com JOB DESCRIPTION: Hiring for 6 month contract Role for international voice ( NOTE : Contact Ends on 15th Dec 2024 ) Share your CV who are okay to work for 6month contract role Responsibilities: Make outbound calls to the candidate and motivate them to complete job application. • Schedule/reschedule first day of work for the employees and sharing necessary information. • Review application form and make sure all the details are filled appropriately. • Handle inbound calls and resolve candidates queries. • Respond to candidates queries over email/text. • Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage • Provide excellent experience to the candidates. • Maintaining a quality score of 90% and above throughout. • Escalate issues and seek advice when faced with complex issues/problems • Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participate in Team building activities Ensure and maintain the security and confidentiality of client data Ensure Customer Satisfaction Requirements: • Proven work experience in an international contact centre environment (preferably USA) in making/receiving calls. • Experience working and delivering under strict timeline. • Should have neutral accent • Excellent communication skills (verbal and written). • An ability to handle sensitive and confidential information. • Agile and flexible with work schedule. • Experience working and navigation on multiple systems/tools. • Logical and analytical thought process. • Willing to work in any US shift (EST/CST/MST/PST). • Willing to work in rotational shifts and rotations week off as and when required NOTE : Contact Ends on 15th Dec 2024 Location : Bangalore Salary upto :4.8 LPA Need min 6Months to 6 Years international voice exp work from office only immediate joiner Fresher with Who all have Original gradution marks sheets and convocation can apply Freshers salary : 25k CTC (20K In hand ) Exp Salary :upto 4.8LPA Rounds of Interview 1 .HR basic screening round (Comminication check) 2 . Versant Test (Cut off 60 ) 3. CD round 4. Ops round Regards Nagarathna G Recruitment specialist

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2 - 5 years

2 - 4 Lacs

New Delhi, Jaipur, Delhi / NCR

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work on Amazon(US,UK,AUS,EU), ETSY, eBay, Walmart, Alibaba ,International portals only. also know how to run Amazon/Walmart Ads and optimization. Email marketing specialist who have experience to run email campaigns through mailchimp/Kalviyo.

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6 - 10 years

10 - 15 Lacs

Bengaluru, Bangalore Rural

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Hi We are hiring for the ITES Company for the HRO Project Manager Role. Job Description Need minimum 6 year experience of End to End HRO Project Management Experience End to end project management execution across standard PM knowledge areas utilizing appropriate implementation methodology. Has effective control, leadership, and responsibility for the delivery of the project - including scope, schedule, budget, quality, and business value. Works closely with project sponsor, cross-functional teams, and assigned workstream leads to plan and develop scope, deliverables, required resources, schedule, budget for assigned project(s). Create and maintain PMLC (project management life cycle) deliverables & documentation (i.e., project charter, project schedule, RAID log, lessons learned, project closure report, etc.). Manages and facilitates the escalation and resolution/ closure of risks, issues, and decisions impacting the project. Provides timely and accurate status reporting for the project to the Steering Committee, Project Sponsor, and core project team. Ensures compliance to governance processes (i.e., change control, document management) and gating requirements for the project. Participates in the continuous improvement and maturation of PMO/PM practice and standards within the CPE organization. Project management experience (i.e., program & projects portfolio) in large and global organizations, utilizing various Project Management and Delivery Methodologies (Waterfall, Iterative, Agile, etc.). Experience in implementing IT/ systems-related projects, preferably in the HR space or Workday-related. Experience in being part of large-scale, multi-year transformation programs, managing a project or workstream within the program. Use of one or more PPM (Portfolio Project Management) tools or software. Strong analytical & problem-solving skills; and detail oriented. Solid communication and collaboration skills. Key Skills: a) Need PMP (Project Management Professional) Certificate b) Need Experience of utilizing various Project Management and Delivery Methodologies like Waterfall, Iterative, Agile, etc. c) Any Graduate. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 2

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0 - 3 years

1 - 4 Lacs

Siliguri

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Seeking an E-commerce Business Analyst to analyze data, optimize online sales, and improve user experience. Must have 1–3 yrs experience, strong analytical skills, and knowledge of e-commerce platforms, Google Analytics, and reporting tools.

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10 - 15 years

6 - 7 Lacs

Chennai

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Conducts buyer audits (GOTS, OCS, GRS, SEDEX, BSCI, ICS & Higg FEM) Applies for legal licenses Experience in Social Compliance , Legal compliance, Buyer Audit Prepares documents & as per requirements share to buyers Required Candidate profile Any Graduate Should be from Garment Manufacturing Industry Kindly reach us Gokuladevi 8668041213

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5 - 7 years

6 - 9 Lacs

Gurgaon

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Hi, We are hiring for Leading ITES Company Team Lead - Collections Role Job Description: 5 to 7 years of overall experience At least 3 years of B2B (Business to Business) Collections experience. Complete and thorough understanding of B-2-B Collections work modalities and requirement Understanding of all Collections KPIs & SLAs performance reports and tools and should be able to implement the same. (Both Collections and Dispute Management) Excellent Verbal and Written Communications skills Oversight on the team and ensuring daily BAU. Manage day to day operations functions of team management and performance delivery. Review and resolve issues. Meeting KPIs and client defined targets. Training and coaching on floor. Quality and feedback for team members for driving performance. Perform quality evaluations and provide coaching/feedback on performance to team members. Process Improvement and increasing efficiencies. Communication with internal and external stakeholders Reporting and analysis on reports and avenues for improvement. Work in Collections target orientation environment Experience in managing the teams and operations in Contact Centre in a Collections operations Environment. Fair understanding on Quality tools and methodology Manage shrinkage & absenteeism, attritions etc. Outlier agent support/management Proactively communicates process exceptions & deviations to Manager, and bottlenecks to process stakeholders as required. Prepare weekly and monthly decks highlighting performance, achievements, areas of improvement and action items to address any gaps Client management and effective delivery on the expectations set by the client on daily and monthly basis. Execute specific Collections Leads tasks as assigned by client as part of delivery management/production. Strong analytical and Excel skills, including v-lookups and pivot tables Key Skills a) Any Graduate b) Min 5 Years of Overall Exp c) Min 3 Years Experience in B2B/B2C Collections To Apply for Team Lead - Collection Role in Gurgaon . Copy and Paste the below link https://outpace.in/job/team-lead-collections/

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5 - 7 years

6 - 8 Lacs

Gurgaon

Work from Office

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Hi, We are hiring for Leading ITES Company Team Lead - Collections Role Job Description: 5 to 7 years of overall experience At least 3 years of B2B (Business to Business) Collections experience. Complete and thorough understanding of B-2-B Collections work modalities and requirement Understanding of all Collections KPIs & SLAs performance reports and tools and should be able to implement the same. (Both Collections and Dispute Management) Excellent Verbal and Written Communications skills Oversight on the team and ensuring daily BAU. Manage day to day operations functions of team management and performance delivery. Review and resolve issues. Meeting KPIs and client defined targets. Training and coaching on floor. Quality and feedback for team members for driving performance. Perform quality evaluations and provide coaching/feedback on performance to team members. Process Improvement and increasing efficiencies. Communication with internal and external stakeholders Reporting and analysis on reports and avenues for improvement. Work in Collections target orientation environment Experience in managing the teams and operations in Contact Centre in a Collections operations Environment. Fair understanding on Quality tools and methodology Manage shrinkage & absenteeism, attritions etc. Outlier agent support/management Proactively communicates process exceptions & deviations to Manager, and bottlenecks to process stakeholders as required. Prepare weekly and monthly decks highlighting performance, achievements, areas of improvement and action items to address any gaps Client management and effective delivery on the expectations set by the client on daily and monthly basis. Execute specific Collections Leads tasks as assigned by client as part of delivery management/production. Strong analytical and Excel skills, including v-lookups and pivot tables Key Skills a) Any Graduate b) Min 5 Years of Overall Exp c) Min 3 Years Experience in B2B/B2C Collections To Apply for Team Lead - Collection Role in Gurgaon . Copy and Paste the below link https://outpace.in/job/team-lead-collections/

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1 - 4 years

3 - 6 Lacs

Pune

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E-commerce Account Executive, you will manage day-to-day operations on both Amazon Seller Central and other marketplaces. Optimizing product listings, driving sales growth, and ensuring smooth operations across both platforms.

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0 - 2 years

1 - 4 Lacs

Pune

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E-commerce Walmart Executive, you will manage day-to-day operations on both Amazon Seller Central and other marketplaces. Optimizing product listings, driving sales growth, and ensuring smooth operations across both platforms.

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1 - 3 years

3 - 5 Lacs

Delhi NCR, Gurgaon

Work from Office

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1. Strong Understanding of Amazon's marketplace and algorithms 2. Strong Knowledge of AMS - Sponsored Products, Sponsored Brands, and Bids - Automatic Targeting - Manual Targeting - Keyword Targeting - ASINs Targeting 3. Optimize pricing and promotions to improve product visibility and increase sales 4. Keyword research and analysis to identify high-value keywords 5.At least 1 year of experience in sales with a focus on Amazon's marketplace. 6. Handle E-Commerce Marketplaces like Amazon.com, Walmart.com and ca, Walfair.com, Target, Chewy, Bestbuy, Newegg, Petsmart, Wix, Shopify, and Zellers.

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4 - 9 years

5 - 12 Lacs

Bengaluru

Remote

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The E-Commerce Growth & Ranking Specialist is responsible for ensuring our products consistently rank at the top of search results on Amazon, Walmart, Shopify, and TikTok Shop , maximizing organic visibility, conversion rates, and profitability . This role is critical for reducing advertising costs while driving high-volume sales , making sure our brand remains competitive in a highly saturated market. The ideal candidate is an expert in organic ranking strategies, promotions, PPC optimization, and sales acceleration techniques across multiple e-commerce platforms, including TikToks fast-growing e-commerce space . Key Responsibilities: Amazon & Walmart Ranking Optimization (Organic & Paid) Implement strategies to rank products at the top of search results organically on Amazon & Walmart. Conduct extensive keyword research and optimize listings for high-volume, high-converting keywords. Manage and optimize Amazon A+ Content and Walmart Rich Media to improve engagement and conversions. Continuously monitor ranking performance and adjust tactics accordingly. Listing Optimization & Competitive Analysis Write SEO-driven product titles, bullet points, and descriptions to maximize searchability. Optimize images, videos, and infographics for higher engagement and conversions. Analyze competitors' top-performing listings and implement strategies to outperform them . Utilize split testing (A/B testing) to refine listings for higher click-through and conversion rates . Amazon & Walmart PPC & Promotions Develop and manage highly effective PPC campaigns to reduce ACoS (Advertising Cost of Sales) and increase ROAS (Return on Ad Spend). Implement strategic discounts, coupons, lightning deals, and promotions to boost visibility and sales velocity. Optimize ad creatives and copy for maximum conversion while reducing unnecessary ad spend. Analyze ad performance data and adjust bidding strategies accordingly. TikTok Shop Growth & Sales Optimization Set up and optimize TikTok Shop product listings for visibility and conversions. Develop and execute TikTok Live Shopping campaigns to maximize engagement and sales. Work with TikTok influencers and affiliates to drive viral product promotions. Optimize TikTok SEO and ad strategies to rank products in trending searches. Monitor and analyze TikTok Shop data to improve conversion rates and ad performance. Shopify Store Growth & Conversion Optimization Optimize Shopify product pages to match Amazon/Walmart rankings and maintain consistency . Implement upselling, cross-selling, and email marketing strategies to increase conversions. Monitor website analytics and adjust strategies based on traffic, bounce rate, and sales data. Data-Driven Decision Making & Performance Tracking Use tools like Helium 10, Jungle Scout, Keepa, AMZScout, Google Analytics, Walmart Seller Tools, and TikTok Analytics to track rankings, conversions, and trends. Provide weekly and monthly reports on product ranking, ad performance, and sales growth. Identify emerging trends and leverage them for continuous sales growth. Ideal Candidate Profile: Proven track record of ranking products organically on Amazon, Walmart & TikTok. Deep understanding of Amazons A9 Algorithm, Walmarts ranking system, and TikTok Shop SEO. Expertise in Amazon PPC, Walmart Connect Ads, TikTok Ads, and Shopify marketing. Proficiency in SEO, keyword research, listing optimization, and conversion strategies. Strong analytical skills, ability to make data-driven marketing decisions. Experience using tools like Helium 10, Jungle Scout, Keepa, SEMrush, Google Analytics, and TikTok Shop Analytics. Knowledge of pricing strategies, promotions, and ad budgeting. Ability to create and execute scalable growth strategies for a fast-growing e-commerce brand. Perks and benefits Competitive Salary with performance-based raises. 100% Remote Work Work from anywhere with a stable internet connection. Flexible Work Hours We focus on results, not micromanaging hours. Performance Bonuses Earn annual bonuses for outstanding contributions. Paid Time Off (PTO) Enjoy paid holidays and vacation time . Career Growth Opportunities As the company grows, you grow with us . Access to Paid Learning & Courses We invest in your professional development (Udemy, Coursera, etc.). Work with a Growing Global Brand Be part of a fast-expanding international company . Employee Discounts Special pricing on our vitamins, supplements, and wellness products .

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2 - 5 years

2 - 4 Lacs

Jaipur, MANSAROVER,JAIPUR, ADARSH NAGAR JAIPUR

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work on Amazon(US,UK,AUS,EU), ETSY, eBay, Walmart, Alibaba ,International portals only. also know how to run Amazon/Walmart Ads and optimization. Email marketing specialist who have experience to run email campaigns through mailchimp/Kalviyo.

Posted 3 months ago

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6 - 10 years

10 - 15 Lacs

Bengaluru, Bangalore Rural

Work from Office

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Hi We are hiring for the ITES Company for the HRO Project Manager Role. Job Description Need minimum 6 year experience of End to End HRO Project Management Experience End to end project management execution across standard PM knowledge areas utilizing appropriate implementation methodology. Has effective control, leadership, and responsibility for the delivery of the project - including scope, schedule, budget, quality, and business value. Works closely with project sponsor, cross-functional teams, and assigned workstream leads to plan and develop scope, deliverables, required resources, schedule, budget for assigned project(s). Create and maintain PMLC (project management life cycle) deliverables & documentation (i.e., project charter, project schedule, RAID log, lessons learned, project closure report, etc.). Manages and facilitates the escalation and resolution/ closure of risks, issues, and decisions impacting the project. Provides timely and accurate status reporting for the project to the Steering Committee, Project Sponsor, and core project team. Ensures compliance to governance processes (i.e., change control, document management) and gating requirements for the project. Participates in the continuous improvement and maturation of PMO/PM practice and standards within the CPE organization. Project management experience (i.e., program & projects portfolio) in large and global organizations, utilizing various Project Management and Delivery Methodologies (Waterfall, Iterative, Agile, etc.). Experience in implementing IT/ systems-related projects, preferably in the HR space or Workday-related. Experience in being part of large-scale, multi-year transformation programs, managing a project or workstream within the program. Use of one or more PPM (Portfolio Project Management) tools or software. Strong analytical & problem-solving skills; and detail oriented. Solid communication and collaboration skills. Key Skills: a) Need PMP (Project Management Professional) Certificate b) Need Experience of utilizing various Project Management and Delivery Methodologies like Waterfall, Iterative, Agile, etc. c) Any Graduate. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 2

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