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1.0 - 5.0 years
2 - 4 Lacs
Hyderabad
Remote
Hi, We are hiring for our MNC Client for Hyderabad location. Only excellent communication is required. Work From Home International Client Sales Chat Support Permanent Role Educational Qualification (Graduate/Undergraduate) is eligible. Pursuing graduation candidates pls do not call. We are looking for passed our candidates only. b) Freshers or Experience (Ratios if any) : Mix of both, Minimum of 6 Months Experience in Customer Service Role. US Shift timing only. 2 days rotational off. Excellent communication required Month CTC : 36342 (34611+1731 (Performance Linked Incentive)) , i.e ~ 4.36 LPA (All Inclusive) 6. Asset : Company shall issue the System (Desktop) to the employees post onboarding} Since any technical issue may require a technician to go to the employees house for repair. 7. Recommended internet speed Minimum 100mbps connection Power backup requirements Mandatory We recommend that we look for candidates from who are residents of HYDERABAD ONLY. Pls call Kishore 9962008169 for more info Thanks, Kishore 9962008169
Posted 10 hours ago
0.0 - 5.0 years
2 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for International BPO in Gurugram loaction Process:- E commerce Shifts :- Rotational CTC: 2.65 LPA upto 4.2 LPA as per experience 05 days working cab facility Call or whatsapp CV now to schedule interview HR 79827 39499 Required Candidate profile The ideal candidate will possess a combination of excellent communication skills, empathy, problem-solving abilities, and a genuine passion for providing exceptional service.
Posted 1 day ago
0.0 - 4.0 years
1 - 3 Lacs
Gurugram
Work from Office
- Handle customer inquiries and resolve issues efficiently. - Provide accurate information about banking products and services. - Process transactions and maintain customer records. Connect with HR Team - Prity 94325 11514 || Monika 77710 93198 Required Candidate profile - Minimum Bachelor's degree/ Graduation must - Immediate joining - 5 Days working - Strong communication and interpersonal skills. -Basic computer skills. -24*7 shift and Day shift for female employee
Posted 2 days ago
1.0 - 5.0 years
2 - 4 Lacs
Gurugram
Work from Office
* Manage inbound queries related to flight bookings, cancellations, reschedules, and travel-related issues * Provide assistance through chat and voice support * Ensure timely resolution and follow-up of customer concerns Salary - 30k CTC + Inc + OT Required Candidate profile * UG/Graduate with min 6 months of International BPO Exp * Excellent English communication skills * Comfortable with Rotational shift To Apply Contact Jiya - 9315779945 (Call/Whatsapp) Perks and benefits Over Time Cab facility Retention Bonus of 60k
Posted 3 days ago
0.0 - 5.0 years
2 - 4 Lacs
Hyderabad, Pune, Chennai
Work from Office
Opening for Freshers in BPO Domain for Voice process Night shift. Good comm req Mumbai, Chennai, Bangalore, Hyderabad Freshers & experience with excellent communication skills US shift (6:30pm to 3:30am) Sat & Sun off Cab will be provided Work From Office AR caller / Customer / Technical Support (International Voice) Sal 18k To 30k net Pls call vishnupriya 9962064796 for more info Thanks vishnupriya 9962064796
Posted 3 days ago
0.0 - 5.0 years
2 - 5 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Hi, US Customer Support associate / Process associate / BPO/ US Shift We are hiring for customer care for US shift for US voice process Hyderabad - Minimum 6 months of experience is required. Job description We are looking for process associate for International voice process who can interact with customers address their concerns, answer their questions and assist them with their needs. also who are able to join immediately Roles & Responsibilities:- Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Open new customer accounts Refer issues and questions to managers if necessary Qualifications:- - Graduate Freshers Undergraduate with experience can apply - Excellent and fluent communication skills - Freshers to 4 year Experience in any domain Additional Information:- - International Voice Process - 24*7 Rotational shift - 5 days working - Location Chennai & Bangalore Immediate joining is required or short notice is required Pls call santoshi 9176198282 for more info Thanks, santoshi 9176198282
Posted 3 days ago
0.0 - 5.0 years
2 - 3 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Hi, We are hiring for Domestic Customer support - Voice process Day Shift job Freshers and Experienced both can apply Work location - Chennai, Hyderabad Vizag - salary is 11k take home Direct walkin interview Sunday fixed off Max Sal 30k take Home + Incentives Immediate joining required Pls call Sangeeta 9176078282 for more info Thanks, Sangeeta 9176078282
Posted 3 days ago
0.0 - 4.0 years
1 - 3 Lacs
Visakhapatnam, Chennai
Work from Office
Walk in for BPO Email support Good communication required Graduation is not mandatory Day Shift 6 days working, 1 days rotational off Immediate joining required Visakatapname - Max salary is Rs. 10,500 take home. US Shift timing. Work from Office. Please call Kishore 9962008169 for more info Regards Kishore 9962008169
Posted 3 days ago
1.0 - 5.0 years
4 - 4 Lacs
Gurugram
Work from Office
UK Captive Voice Process UG/Grad with 1 year of International BPO Experience Salary - 31.7k Inhand + Incentives 7.5 hrs. Of Login UK Shifts Both way cab Free meals Hybrid after Training Location- Gurgaon HR Muskan - 7303558869 (Call/WhatsApp) Required Candidate profile Candidate Should have Excellent Communication skills Candidate should have min 1 year of International Voice Experience Candidate should be comfortable with Rotational Shifts Perks and benefits Company Shares + Perks Medical & Life Insurance
Posted 6 days ago
1.0 - 5.0 years
4 - 5 Lacs
Gurugram
Work from Office
* Manage inbound queries related to Hotel bookings, cancellations, reschedules, and stay related issues * Ensure timely resolution of customer concern. Perks & Benefits: Salary - 36k CTC + Inc + $150 Bonus Both Side Cabs + Meal Location: Gurgaon Required Candidate profile 1. Grad fresher /UG with 6 month of experience in customer service 2. Excellent English comm skill 3. Comfortable with rotational shift To Apply:- Contact Simran - 7011964232 (Call / Whatsapp)
Posted 6 days ago
1.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Hi , We are hiring for The Leading ITES Company for HR Helpdesk Associate Role. Overview HR Helpdesk Associate serves as the first point of contact for employees seeking assistance with HR-related queries and issues. This role involves handling inbound and outbound calls, responding to emails, and providing accurate information on policies, procedures, payroll, benefits, and employee data. The associate is responsible for resolving queries efficiently or escalating them to the appropriate department when necessary, ensuring timely and professional communication. They are expected to maintain confidentiality, follow documented processes, and update records accurately. Strong communication skills, attention to detail, knowledge of HR systems, and proficiency in tools like MS Office are essential. The role also involves contributing to continuous improvement by identifying recurring issues and suggesting enhancements to existing processes and documentation Key Skills : Any Graduate Minimum 1- 3 years of Previous experience in contact center (helpdesk1) Experience in HR helpdesk would be an added advantage Overall Experience of HR Operations team Preferably have worked on Genesys and SuccessFactors To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Bangalore ) Type : Job Code # 240 Job Description: Minimum 1- 3 years of Previous experience in contact center (helpdesk1). Excellent Communication Skills. Excellent listener and empathetic communicator (oral & written) Experience in HR helpdesk would be an added advantage Overall Experience of HR Operations team of a client like responding to employee queries via phone, email and chat Experience in managing HR transactions with high accuracy, within timeliness & with confidentiality for at least 1-2 years Preferably have worked on Genesys and SuccessFactors Should have understanding of HR Employee data management & Payroll processes Skills: Excellent Communication Skills MS Office & Excel Skills Inbound and Outbound Call Handling skills Telephone and email etiquettes
Posted 1 week ago
1.0 - 5.0 years
2 - 4 Lacs
Hyderabad
Remote
Hi, We are hiring for our MNC Client for Hyderabad location. Only excellent communication is required. Work From Home International Client Sales Chat Support Permanent Role Educational Qualification (Graduate/Undergraduate) is eligible. Pursuing graduation candidates pls do not call. We are looking for passed our candidates only. b) Freshers or Experience (Ratios if any) : Mix of both, Minimum of 6 Months Experience in Customer Service Role. US Shift timing only. 2 days rotational off. Excellent communication required Month CTC : 36342 (34611+1731 (Performance Linked Incentive)) , i.e ~ 4.36 LPA (All Inclusive) 6. Asset : Company shall issue the System (Desktop) to the employees post onboarding} Since any technical issue may require a technician to go to the employees house for repair. 7. Recommended internet speed Minimum 100mbps connection Power backup requirements Mandatory We recommend that we look for candidates from who are residents of HYDERABAD ONLY. Candidates who are serious about work, Pls call the given no. Pls call Kishore 9176149292 for more info Thanks, Kishore 9176149292
Posted 1 week ago
1.0 - 5.0 years
2 - 5 Lacs
Navi Mumbai
Work from Office
Customer Service Process , Hybrid after Training Cabs , incentives , good working environment . Domestice /international roles , good communication Salary15k to 30k in hand 5 days working , rotational shifts 8851848140 9650621172 9289810827 Required Candidate profile Customer Service Process , Hybrid after Training Grad Fresher and Experienced upto 6 years Salary 20 to 40 k Cabs Work from home after training
Posted 1 week ago
0.0 - 4.0 years
1 - 3 Lacs
Visakhapatnam, Chennai
Work from Office
Walk in for BPO Email support Good communication required Graduation is not mandatory Day Shift 6 days working, 1 days rotational off Immediate joining required Visakatapname - Max salary is Rs. 10,500 take home. US Shift timing. Work from Office. Please call Kishore 9962008169 for more info Regards Kishore 9962008169
Posted 1 week ago
0.0 - 5.0 years
2 - 3 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Hi, We are hiring for Domestic Customer support - Voice process Day Shift job Freshers and Experienced both can apply Work location - Chennai, Hyderabad Vizag - salary is 11k take home Direct walkin interview Sunday fixed off Max Sal 30k take Home + Incentives Immediate joining required Pls call Sangeeta 9176078282 for more info Thanks, Sangeeta 9176078282
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Hi, US Customer Support associate / Process associate / BPO/ US Shift We are hiring for customer care for US shift for US voice process Hyderabad - Minimum 6 months of experience is required. Job description We are looking for process associate for International voice process who can interact with customers address their concerns, answer their questions and assist them with their needs. also who are able to join immediately Roles & Responsibilities:- Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Open new customer accounts Refer issues and questions to managers if necessary Qualifications:- - Graduate Freshers Undergraduate with experience can apply - Excellent and fluent communication skills - Freshers to 4 year Experience in any domain Additional Information:- - International Voice Process - 24*7 Rotational shift - 5 days working - Location Chennai & Bangalore Immediate joining is required or short notice is required Pls call santoshi 9176198282 for more info Thanks, santoshi 9176198282
Posted 1 week ago
0.0 - 5.0 years
2 - 4 Lacs
Hyderabad, Pune, Chennai
Work from Office
Opening for Freshers in BPO Domain for Voice process Night shift. Good comm req Mumbai, Chennai, Bangalore, Hyderabad Freshers & experience with excellent communication skills US shift (6:30pm to 3:30am) Sat & Sun off Cab will be provided Work From Office AR caller / Customer / Technical Support (International Voice) Sal 18k To 30k net Pls call Nivetha 9884676582 for more info Thanks Nivetha 9884676582
Posted 1 week ago
1.0 - 3.0 years
4 - 4 Lacs
Gurugram
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur/Gurgaon. Please go through the JD and Apply. We shall call back the relevant profiles. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills : Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 1 week ago
0.0 - 4.0 years
3 - 4 Lacs
Guwahati, Kolkata, Jaipur
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Gurgaon and Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Hyderabad, Gurugram, Jaipur
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur/Gurgaon. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 1 week ago
1.0 - 5.0 years
3 - 6 Lacs
Hyderabad, Bengaluru
Work from Office
Hiring for Leading ITES Company In Hyderabad and Bangalore for Customer Support. Interested candidates may apply through Naukri. We shall call back the relevant profiles. Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs ( Night Shift Allowance ) 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Virtual Interviews Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
1.0 - 4.0 years
3 - 6 Lacs
Kolkata
Work from Office
Hiring for Leading ITES Company In Kolkata for Customer Support. Interested candidates may apply through Naukri. We shall call back the relevant profiles. Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs ( Night Shift Allowance ) 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Virtual Interviews Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
1.0 - 4.0 years
3 - 6 Lacs
Kolkata
Work from Office
Hiring for Leading ITES Company In Kolkata for Customer Support. Interested candidates may apply through Naukri. We shall call back the relevant profiles. Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs ( Night Shift Allowance ) 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Virtual Interviews Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
1.0 - 4.0 years
3 - 6 Lacs
Kolkata
Work from Office
Hiring for Leading ITES Company In Kolkata for Customer Support. Interested candidates may apply through Naukri. We shall call back the relevant profiles. Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs ( Night Shift Allowance ) 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Virtual Interviews Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
1.0 - 4.0 years
3 - 6 Lacs
Pune
Work from Office
Hiring for Leading ITES Company In Pune for Customer Support. Interested candidates may apply through Naukri. We shall call back the relevant profiles. Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs ( Night Shift Allowance ) 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Virtual Interviews Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
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