Talent Management Manager

8 - 12 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

There’s another option. Freshworks. With a fresh vision for how the world works.

Overview

We’re looking for a creative, driven, and detail-oriented Onboarding Manager to help build the future of onboarding at Freshworks. Onboarding at Freshworks is becoming an exciting, strategic priority — with a strong focus on uncomplicating the new hire experience and delivering a meaningful and positive employee experience right from Day 1.
You’ll partner closely with the Talent Acquisition team, People team, business leaders, and global stakeholders to co-create onboarding that’s not just functional, but deeply cultural — helping every new hire feel grounded in who we are and how we work.This is a high-ownership role with room to shape, grow, and scale — ideal for someone excited to build, simplify, and innovate in a space that’s gaining strong leadership focus.If you’re passionate about uncomplicating processes and experiences, storytelling, facilitation, experience design, and building people programs from scratch, this role is for you.

Roles & Responsibilities

1. Onboarding Experiences

  • Design and deliver high-impact onboarding experiences — operational, cultural, and functional.
  • Facilitate in-person and virtual onboarding sessions with high energy and authenticity.
  • Develop formats like interactive workshops, digital learning modules, fireside chats, culture immersions, leadership jams, and storytelling blocks that bring our values, ways of working to life.

2. Project Planning, Admin and Execution

  • Lead planning and execution for onboarding redesigns, pilots, and rollouts.
  • Track milestones, manage timelines, and coordinate across functions to ensure smooth delivery.
  • Manage all onboarding logistics — invites, RSVPs, decks, room bookings, and tech setup.
  • Lead reporting and analysis on feedback, attendance, and session effectiveness.

3. Content, Comms & Creative Ops

  • Design, write, and curate onboarding narratives across mediums and channels.
  • Coordinate creation of visual and video assets — welcome reels, leadership intros, team walkthroughs, etc.
  • Keep content fresh, inclusive, and globally relevant.
  • Build facilitator kits, playbooks, and scalable templates for global use.

4. Global Collaboration & Stakeholder Management

  • Work with People Partners across geographies to deliver consistent, localized onboarding experiences.
  • Act as the India liaison for global coordination, deployment, and best practice sharing.
  • Collaborate with functional leaders to embed onboarding into broader employee lifecycle moments.

5. Process Redesign & Continuous Improvement

  • Audit and reimagine onboarding processes that need a refresh.
  • Use feedback loops and new hire insights to continuously simplify and elevate the experience.
  • Contribute to dashboards and reports that tell the story of onboarding impact.

Why You’ll Love This Role

  • You’ll shape how thousands of Freshworks employees experience our culture from Day 1.
  • You’ll get to play in the creative and operational middle ground — where ideas meet execution.
  • You’ll work closely with leaders and be part of a people-first team that builds with intention.


Qualifications

  • 8-12 years of experience in Onboarding, L&D, Internal Communications, Employer Branding, or related fields.
  • A growth mindset — open to feedback, curious to learn, and constantly looking for better ways to do things.
  • Excellent storytelling, facilitation, and communication skills — with a knack for making complex ideas simple and relatable.
  • A creative and operational mindset — comfortable building from scratch, iterating fast, and executing at scale.
  • Strong stakeholder management, especially in global, cross-functional environments.
  • Clarity-first thinking — a mindset to simplify, uncomplicate, and communicate with impact.
  • High ownership and self-starter energy — with a genuine passion for people, culture, and experience design.
  • Proficiency in tools like Google Slides, Canva, Miro, Notion, and Menti (or eagerness to learn fast).


Additional Information

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Freshworks logo
Freshworks

Software / SaaS

Chennai

RecommendedJobs for You