Role & responsibilities Analyse customer requirements and develop customised solutions. Identify key stakeholders within client organisations to cultivate profitable relationships. Assist in generating new business opportunities. Explore avenues for greater profits through digital lending products. Needs to do Partner Onboarding , Support Partners in customer onboarding , Co-Ordinate with HO for issue resolution , Self Tgt for Customer Onboarding also to be met.Resolve customer complaints promptly and effectively. Collaborate with the sales team to identify upselling and cross-selling opportunities. Promote high-quality sales, supply, and customer service processes. Stay informed about competitors offerings and market trends. Should be willing to travel within city every day and outskirts too as per business requirement ) - This is a complete field job- should not have any issues with it. Targets and Incentive structures will be decided and provided by DLA team
Team: Business Intelligence Unit Key focus area: Data Science and Data Analytics Role Overview: We are seeking a highly skilled and motivated individual to join our Business Intelligence Unit (BIU). The ideal candidate will bring strong analytical and technical expertise, coupled with advanced capabilities in Data Science, Machine Learning (ML), Artificial Intelligence (AI), and Generative AI (GenAI). This role involves collaborating with diverse departments such as Risk, Business, Operations, Insurance, and Credit to design and implement data-driven solutions for high-impact business challenges. Key Responsibilities: Utilize programming skills in Python and SQL to analyze large datasets and extract actionable insights Design AI/ML powered solutions tailored to organizational needs like credit risk modelling, fraud detection, customer segmentation etc Collaborate with cross-functional teams to understand business challenges and design data-driven solutions Develop, implement, and optimize data models tailored to solve specific business problems Support decision-making by providing analytical solutions to improve performance across departments including Business, Risk, Credit, Operations, Vigilance etc Ensure data accuracy and integrity by conducting thorough data reviews and implementing quality checks Stay updated with the latest advancements in Data Science, ML, AI, and GenAI to drive innovation across BIU projects Education: Mandatory: Bachelors of minimum three years Optional: Post-graduation, certification, or equivalent in Data Science, Statistics, MBA etc Technical Skills: Proficiency in Python and SQL Good understanding of ML concepts and its popular algorithms- Linear Regression, Logistic Regression, Xgboost, DT, and Random Forest Expertise in Advanced Excel for data modeling and analytics Presentation Skills: Excellent ability to communicate business findings in a clear and concise manner to both technical and non-technical stakeholders
Section: Risk Management Team (1) Operational Risk Management : a) Regularly reviewing new products and process to identify inherent risk and gaps ,suggest suitable controls mitigating the risks. b) Preparing RCMs ,RCSA and assessing inherent risks and controls on periodical basis. c) Assessing operational loss data from loss events arising from risk events. d) Monitoring KRIs , incident reports, Preparing RCAs and follow-up for consequent management actions. e) Analyzing Business Continuity plans through Impact analysis of critical departments and preparing functional BCP documents. f) Branch monitoring, Scenario Analysis, training branch team on risk. Minimum Qualifications a) 2-6 years for Manager in MFI on Operational Risk management. b) Education - UG degree/PG(Finance) etc. c) MS office d) Strong analytical skills and the ability to understand process details and how they link to the organization’s strategy and objectives. e) Detail oriented with the ability to communicate the appropriate level of detail, depending on Target audience f) Excellent communication skills in English.
Roles and Responsibilities: Minimum 1-5 years work experience in handling FCU related activities. Analyizinf documents. Work closely with operations and support teams to flag and address risks. Building strong network with Law Enforcement agencies. Ensure strict adherence to RBI guidelines and regulatory compliance at all times. Should be competent enough to work without much supervision. Should be able to take ownership of the task assigned. Check and review reports submitted by FCU vendors. Taking initiative & being cost effective for smooth operations. Co ordination with FCU vendor and other stake holders.
Roles & Responsibilities 1.Sourcing of new customers. 2.Formation of Groups and explaining the process in detail 3.Explaining the responsibilities of Centre Leader & Group Leader 4.Filing of Enrollment Forms at the centre 5.Data Entry of Customer Details on Application System. 6.Check the Credit Bureau Report of Member and process those who passed the CB Report 7.Training the members through 2 day process about Company Process & Polices and product Details . 8.Collection of KYC Documents from Members. 9.Conducting House Verification of Members to understand their standard of living 10.Timely Collections of Monthly Installments as per Schedule Interested Candidates Share CV to pnhemanth.kumar@iiflsamasta.com
Key Responsibilities: Leadership & Culture Programs Design, manage, and execute Leadership Development and Wellbeing programs across all organizational levels. Lead cultural transformation efforts through flagship initiatives managing the end-to-end process from ideation to execution. Facilitate leadership connects and drive programs that foster transparency, alignment, and inspiration across teams. Program & Vendor Management Liaise with internal stakeholders and external vendors to conceptualize and deliver high-impact people programs. Drive vendor negotiations and maintain long-term relationships with partners to ensure cost-effectiveness and quality delivery. Surveys & Data-Driven Insights Design and administer surveys (Onboarding, Pulse, Exit, etc.), analyze findings, and implement action-oriented interventions. Lead the organizations efforts toward becoming a Great Place to Work, managing all activities from diagnostics to certification. Policy & Process Excellence Drive policy revisions and change management initiatives to align with evolving organizational needs. Oversee induction programs, ensuring new hires are integrated seamlessly into the company culture. Employee Engagement & Communication Champion Employee Connect initiatives both one-on-one and team-based to nurture engagement and build trust. Collaborate across HR COEs to integrate employee feedback into organizational strategy and action plans. Preferred Qualifications: 8+ years of experience in HR roles with exposure to OD, Engagement and Talent Development. Experience managing cross-functional HR initiatives and working closely with senior leadership. Proficiency in survey tools, data analysis, and HRIS systems.
Role & responsibilities 1. Developing relationship between Customers and Customer Relationship Officer (CRO) for business generation. 2. Responsible for generating leads through CROs of IGL existing & external customers servicing, and login of the Mortgage loans, Housing & LAP files. 3. PSM should attend the center meetings of IGL collections and guide all the CROs of IGL branch on the lead generation module. 4. Creation of relationships and ensure smooth servicing and operations. 5. PSM Should take care of new business initiatives like marketing activity. Branch Portfolio Management. 6. Taking care of IGL branch teams productivity of PSM business to achieving every CROs Individual and Branch targets. 7. Manage both internal & external channel for business expansion & development Understanding the intricacies of various cases and filtering them so that only appropriate cases are put up for approval. 8. Responsible for maintaining good loan portfolio for business in the allocated branch. 9. Maintaining 100% collections of all the disburse case in the branch with support of CRO, BM (IGL) & BSM (Retail Assets). Preferred candidate profile
Duties & Responsibilities l Fraud Investigations and Center Screening depend on issues. l Responsible for handle 15 branches, Visit the branch on monthly basis and depend on Business team requirement. l Conduct the surprise branch visits to understand the process and practices followed by staff. l Responsible for establishing the Quality of the process, process and standards of the organization with in the branches. l Help the business team for improve branch audit rating. l Responsible to draw the branch visit plans and execution of the plan. l Responsible for understand the difficulties and other training needs for the branch staff. l Collation of the observations related to process gaps/ difficulties/flaws of the process implementation with in the branches. l Conduct/participate in Review Meetings with different stake holders within the region/division. l Fraud Investigations and Center Screening depend on issues. l Sending reports to her reporting managers on regular basis. Location - West Bengal, Bihar, Andhra Pradesh & Telangana
Role & responsibilities Developing customer relationship & business generation. Responsible for sourcing, servicing, and login of the files. Creation of relationships and ensure smooth servicing and operations. Should take care of new business initiatives like marketing activity. Branch Portfolio Management. Achieving Individual/Branch targets. Understanding the intricacies of various cases and filtering them so that only appropriate cases are put up for approval. Responsible for maintaining good loan portfolio for business in the Allocated Branch.
Role & responsibilities Help create and update company policies and procedures Monitor compliance with internal rules and external regulations Assist in internal audits and follow up on findings Keep records of risks, incidents, and decisions Support training and awareness on governance topics Prepare reports for management Work with teams to ensure policies are followed correctly Preferred candidate profile Understanding of ISO 27001 and ISMS frameworks Knowledge of information security best practices Basic knowledge on Audit and Risk Assessment Attention to detail with strong documentation skills Good communication and training skills
Job Role: 1) Process Design & Improvement Design and document end-to-end operational processes (loan origination, disbursement, collections, customer onboarding, grievance redressal). Identify process / Product gaps and inefficiencies; recommend and implement improvements Reviewing LAP/ MLAP/Rural LAP Product, Industry benchmarking on process, policies etc Place the process change proposal before the top management and issue necessary circulars/advisory to the field staff for effective implementation. Digitize and automate workflows in collaboration with IT/technology teams. New product improvement or new product ideation and pilot or new market analysis. 2. Compliance & Risk Management Liaise with external auditor for compliance and coordination. Ensure operational processes comply with RBI and MFIN/SA-DHAN guidelines. Monitor adherence to internal policies, KYC/AML norms, and field audit findings. Lead root cause analysis of process deviations and develop corrective actions. 3. Operational Excellence Define and track KPIs for TAT, error rate, delinquency, and customer satisfaction. Standardize and centralize processes where feasible to reduce costs and errors. 4. Cross-Functional Collaboration Coordinating with various functions and departments to implement a project/process change. Support rollout of new products or changes in regulatory processes by designing or refining operational workflows. 5. Team Training & Change Management Train operations and field staff on new/revised processes and SOPs. Drive change management during process transitions or tech integrations (e.g., transitioning to paperless onboarding). Clarifying all product/process related queries of the branch teams. Training the L&D team to cascade the process change or new process implementation. Skills Required : Good communication skills Strong understanding of Loan Against Property industry Sound knowledge of MS office (Excel, Word, PPT) Ability to multi-task & manage multiple responsibilities simultaneously Analytical ability & management skills will be added advantage
Strategic Planning: Develop and implement strategic plans for the branch in alignment with overall organizational goals. Set performance objectives and key performance indicators (KPIs) for the branch. Financial Management: Oversee the branch's financial activities, including budgeting, forecasting, and financial reporting. Ensure compliance with financial regulations and internal policies. Sales and Business Development: Drive business growth by identifying opportunities for new business and cross-selling financial products and services. Develop and maintain relationships with existing and potential clients to expand the branch's customer base. Team Management: Recruit, train, and manage a team of financial professionals. Provide leadership and guidance to ensure the team meets or exceeds performance targets. Risk Management: Monitor and manage risks associated with lending, investments, and other financial transactions. Implement risk mitigation strategies and ensure compliance with risk management policies. Compliance and Regulatory Adherence: Stay updated on financial regulations and ensure the branch's activities comply with all relevant laws and regulations. Implement and enforce internal compliance policies and procedures. Operational Oversight: Oversee day-to-day branch operations to ensure efficiency and effectiveness. Implement and improve operational processes to enhance productivity. Performance Monitoring and Reporting:
Job purpose Branch Credit Manager will be playing a vital role in complete branch transaction & field visit. Ensures that branch complying with process laid by HO. Duties and responsibilities Attendance should be closed within 15 Minutes of Branch opening. Regular field visit combined with Business. Process the forms as per defined TAT. Loan disbursement should verify the original KYC, Bank Passbook and ensure loan disbursed to the right customer. Telephonic verification for arrears customers on same day. Receipts books of all CROs/ABM should be cross verified with Demand sheet & Minutes book. Checks the loan application with KYC & process the loan same day or if any discrepancies found the same should be communicated to the BM/AM/ACM. Process the forms as per defined TAT. Telecalling 30% of forms processing. Every weekend during the branch meeting BCM should explain the errors made by CRO in data entry & educate them. COB closed on date, In case of any delays should be communicated to ACM Credit & AM Business. Monitor the Cash in hand. Paid & Unpaid calling is mandatory. Any issues in branch should be escalated to his reporting manager. LD documents are couriered to LP on every end of the week as per policy without fail. All the GRTs should be authenticated by BCM before passing the LD. All the files & Register have to be verified on a daily basis. Key custodian of the safe vault & handling the Petty cash. MAVRC should be updated on the same day. Calling the delinquent customers track the PTP till the closure. Ensure Branch is maintaining good audit score.
Role & responsibilities 1. Developing and maintaining financial models to support strategic initiatives and decision-making. 2. Analyzing financial data, identifying trends, and providing insights to senior management. 3. Overseeing the preparation and accuracy of monthly, quarterly, and annual financial statements. 4. Ensuring compliance with all relevant financial regulations and reporting requirements. Assist in preparation of statutory returns , including Asset Classification, Capital Adequacy, Liquidity, and Exposure Norms . 5. Assist in the preparation and submission of RBI regulatory returns , including D NBS forms, CRILC,XBRL, ALM, and others applicable to banks/NBFCs. 6. Assist in accounting and reporting of Employee Stock Option Plans (ESOPs) as per Ind AS and Maintain and update ESOP tracking and vesting schedules . 7. Assist in computation and validation of ECL for various portfolios (retail loans, MFI loans, etc.) under Ind AS 109 . Preferred candidate profile Prefer Chartered Accountant
Bachelor's degree in Computer Science, Software Engineering, or a related field. A master's degree is a plus. l software development, with a focus on Java, l Strong expertise in Java and React frameworks, including SpringBoot, Hibernate, and ReactJS. l Strong experience in building user interfaces using React, Redux, and related libraries. l Sound understanding of microservices architecture, RESTful APIs, and cloud-native development principles. l Proficiency in database technologies such as SQL and NoSQL databases. l Experience with version control systems, preferably Git. l Familiarity with agile software development methodologies, such as Scrum or Kanban. l Excellent problem-solving skills and the ability to analyze and debug complex software applications. l Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams. l Proven track record of delivering high-quality software solutions on time and within budget in a fast-paced environment.
Role & responsibilities 1. Developing and maintaining financial models to support strategic initiatives and decision-making. 2. Analyzing financial data, identifying trends, and providing insights to senior management. 3. Overseeing the preparation and accuracy of monthly, quarterly, and annual financial statements. 4. Ensuring compliance with all relevant financial regulations and reporting requirements. Assist in preparation of statutory returns , including Asset Classification, Capital Adequacy, Liquidity, and Exposure Norms . 5. Assist in the preparation and submission of RBI regulatory returns , including D NBS forms, CRILC,XBRL, ALM, and others applicable to banks/NBFCs. 6. Assist in accounting and reporting of Employee Stock Option Plans (ESOPs) as per Ind AS and Maintain and update ESOP tracking and vesting schedules . 7. Assist in computation and validation of ECL for various portfolios (retail loans, MFI loans, etc.) under Ind AS 109 . Preferred candidate profile Prefer Chartered Accountant
Regulatory Compliance: Responsible for regulatory compliance - Ensure compliance with all rules, regulations, byelaws, circulars and other guidelines, issued from time to time, by the exchanges, depositories, SEBI, and other regulatory bodies. Maintenance of process documents (SOPs), Policies, trackers for ensuring adequate records are in place for easy data extraction, and carryout relevant updations in the same from time to time Handle preparation, reporting and submission of necessary reports and documents to the relevant authorities in an accurate and timely manner. Liaising with Exchanges, Depositories for routine matters Circular Tracking and Implementation: Track and interpret circulars from all concerned regulatory bodies and conduct discussions with all stakeholders. Carry out the relevant changes in the processes / documents in line with the regulatory circulars / guidelines Oversee the end to end implementation of necessary changes. Data Analysis and Compliance Assurance: Perform data analysis to ensure accurate reporting to regulators and exchanges. Data collation, analysis and periodic review to ensure ongoing compliance with all regulatory requirements. Audit and Inspection Handling: Manage all internal and external audits and inspections including data collation, data verification, data submission and observation responses for various audits and inspection of the broking and DP business.Serve as the primary point of contact for auditors and inspection officials.Prepare and present audit reports and compliance findings for review by senior management.Management Information System (MIS) Tracking:Analyze MIS data to support compliance and regulatory reporting. Qualifications: Bachelors degree in Finance, Business Administration, or a related field. Advanced degrees or certifications in compliance or regulatory affairs are a plus.Experience :3-10 YrsProven experience in regulatory compliance, preferably within the financial sector Preferred Skills: In-depth knowledge of SEBI regulations and other relevant financial regulations.Experience with business requirement drafting and system implementation.Proven ability to handle audits and inspections successfully.
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