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0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Overview Support day-to-day technical administration of the Learning Management System (LMS), specifically SuccessFactors. Responsibilities Manage and maintain courses, create and schedule classes, develop curricula, programs, handle enrollment processes, surveys, assessments, and reports Oversee eLearning development and testing, focusing on usability and learnability testing, ensuring a comprehensive testing suite with a significant emphasis on the end-user experience Qualifications 2-5yrs of professional experience in Learning Management Systems or HR Systems 1yr Programming knowledge in HTML and JavaScript Experience of working across a sector/ different countries would be preferable University degree HR technologies knowledge

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8.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Apply now » Apply Now Start applying with LinkedIn Please wait... Date: Jul 29, 2025 Location: Pune, IN, 411028 Company: HMH Senior HR Generalist Job Description The Senior HR Generalist will provide support in a wide variety of areas to answer employee questions, solve problems, ensure smooth HR operations, support various HR functions and execute on numerous projects and procedures. Under the general direction of the Director HR, the incumbent will utilize HR knowledge and experience to assess and determine the best solutions to employee needs and issues in their areas of responsibility. The primary customers will be employees below the ELT levels of the organization. Primary Areas Of Responsibility Employee Relations Address employee concerns and conduct investigations where warranted Create tools and resources designed to support managers regarding performance management of their staff, support managers more closely with complex situations Keep HR Business Partners up to date on Employee Relation issues in their divisions Serve as front line support on absence management Serve as a point of contact for employee concerns, support resolution of workplace issues, and promote a culture of trust and respect Make recommendations for changes in policy or procedures or for managerial training as needed based on trends in Employee Relations space and assist in documenting policies Employee life-cycle management Onboarding: Facilitate end-to-end onboarding including position management, induction, and post-onboarding activities to ensure a seamless new hire experience. Provide guidance to managers to enable smooth team integration Probation: Coordinate the probation review process in collaboration with managers and new hires. Collaborate with managers regarding employment decisions when probation is due Employee Engagement: Contribute to the planning and execution of engagement initiatives / social cultural activities in collaboration of other partners Payroll: Oversee monthly payroll inputs and validations to ensure accurate and timely salary disbursements in partnership with the payroll team Compliance: Ensure full compliance with labor laws, manage internal/external audits, file statutory returns on time, and maintain accurate employee documentation. Offboarding: Drive a smooth exit process including documentation, knowledge transfer, and exit interviews. Capture key insights to strengthen employee retention and experience. Review any concerns raised in Exit surveys and determine the best course of action Performance Management Partner with Talent Management and HR Business Partners to roll out the review processes, providing support in areas such as Answer general questions about the process and system Track progress, report on managers and leaders Help prepare for milestone activities like calibration meetings Compensation And Benefits Work with Compensation, HR Business Partners and the business on the merit increases, bonuses and equity adjustments Work with the business and Compensation on any off-cycle increases, counter offers, etc. Work on annual benefits renewals, administration of benefit programs including enrolments, changes, additions and deletions. Learning & Development Assist with company-wide training program delivery done by HR Support Talent Management as needed in roll out of L&D initiatives Other HR Initiatives Actively and continuously assess the effectiveness of processes and procedures and make recommendations for process improvements to ensure timely, effective support of the business Support change management and organizational redesign efforts Serve on project teams as appropriate General administration as required to maintain the HR function Additional duties as assigned by management Requirements Education/Certification : Bachelors’ Degree required or equivalent HR experience Experience Required : A minimum of 8 years of HR experience with most of that experience performing generalist HR responsibilities; strong employee relations experience Required Knowledge : Knowledge of employment law; broad understanding of HR principles and practices Skills/Competencies Excellent written and verbal communication skills Exceptional customer focus Ability to build effective working relationships with employees at all levels of the organization Ability to multi-task in a fast-paced environment Advanced computer skills; strong influencing and negotiation skills; solid research, analytical, and problem-solving skills Ability to demonstrate sound judgment on employment-related matters Strong follow-through Ability to make effective small and large group presentations Ability to meet deadlines Capable of leading project team members that are not direct reports Ability to balance the needs of both management and employees Job Segment: HR Generalist, Employee Relations, HR, Performance Management, Change Management, Human Resources, Management Apply now » Apply Now Start applying with LinkedIn Please wait...

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150.0 years

0 Lacs

Delhi, India

On-site

Responsibilities Support the planning and execution of global and regional internal communications plan , helping to keep employees informed, engaged, and aligned with our company’s strategy and culture. Draft, edit, and publish internal communications content across various channels (e.g., intranet, newsletters, video scripts, email, presentations). Help maintain the internal communications editorial calendar and support regular communications such as business updates, recognition stories, etc. Collaborate with regional and global teams to localize communications and ensure consistency of tone, branding, and messaging. Assist in the development of communication assets (infographics, posters, etc.) when needed (using our internal tools or liaising with an agency) Support logistics and content for town halls, leadership updates, and other employee engagement events. Support the functions in their communications needs Organize internal events as relevant Assist and advise leaders in their communications Build relationship with the different business partners in the regions Monitor and measure the effectiveness of internal communication efforts and recommend improvements (using available analytics, surveys, etc.). Requirements Background in Communications/Marketing Excellent English skills (verbal and written) Strong communication, collaboration and planning skills with meticulous attention to details . Strategic and operational approaches. Strong organization skills: self-directed and capable of working effectively in a fast-paced environment whilst managing multiple projects. Strong interpersonal skills with a sense of diplomacy including Ability to manage relationships at all levels, including senior management and teams Strong “customer” service skills to effectively deal with the competing demands of various stakeholders Active listening Flexibility Influencing Ability to translate abstract business concepts into meaningful ‘everyday’ language (Analytical and synthetic mindset) Perform well under deadlines and delivery oriented. Flexible to perform under pressure, changing priorities and moving environments Willingness and ability to work in an international and multicultural environment Good to have skills to use Sharepoint tools, PlayPlay (videos), Canva Additional languages are a plus Calderys Group Calderys is a leading global solution provider for industries operating in high temperature conditions . The Group specializes in thermal protection for industrial equipment with a wide range of refractory products, and advanced solutions to enhance steel casting, metallurgical fluxes and molding processes. As an international business with a presence in more than 30 countries and a strong footprint in the Americas through the brand HWI, a member of Calderys, we offer our employees a world of opportunity. With a legacy of over 150 years, and an unwavering commitment to excellence, we continue to shape our future through teamwork, customer-centricity and a proactive mindset. We are the vital partner of all high temperature industries and our purpose places sustainability and innovation at the heart of our business. It reflects our reason for existing: to support our customers building a better world through sustainable solutions. Our values are a driving force in this purpose: We are tenacious, accountable, multicultural and authentic.. In our company, performance is recognized and learning is promoted. Our services and solutions depend upon the expertise and commitment of our employees. So we ensure that they have the scope and opportunities to develop their potential within a diverse, inclusive and collaborative setting. It is an environment for people to grow, where every day is a new day and more exciting than the last. Calderys - Forged in legacy. Fueled by excellence. For more information, please visit Calderys.com

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3.0 years

6 - 8 Lacs

Greater Kolkata Area

On-site

This role is for one of Weekday's clients Salary range: Rs 600000 - Rs 800000 (ie INR 6-8 LPA) Min Experience: 3 years Location: Kolkata JobType: full-time Requirements We are seeking a proactive and experienced Training Manager - Jewelry Staff to lead and execute effective training programs for our retail staff across all store locations. The ideal candidate will bring a solid background in employee training , sales enablement , and staff development , specifically within the jewelry or luxury retail industry. This individual will play a key role in elevating staff capabilities, enhancing customer engagement, and ultimately boosting sales performance. Key Responsibilities: Develop & Implement Training Programs: Design, develop, and deliver structured training programs for front-line jewelry staff, covering product knowledge, customer service, grooming, and brand representation. Build role-specific onboarding modules for new hires and refresher programs for existing staff. Create and maintain training content including manuals, SOPs, videos, and e-learning modules. Sales & Product Training: Conduct ongoing sales trainings focusing on upselling, cross-selling, closing techniques, and handling premium/luxury customers. Equip staff with deep product knowledge including gemstones, precious metals, certifications, craftsmanship, and after-sales services. Train team members to effectively communicate product value, exclusivity, and heritage to drive conversions and customer loyalty. On-the-Floor Coaching & Mentoring: Visit retail stores regularly to assess staff performance, deliver on-the-job training, and provide real-time feedback. Identify performance gaps and coach staff to improve sales behavior, customer interaction, and service excellence. Partner with store managers to create personalized training plans for underperforming or new staff. Monitoring & Evaluation: Track training effectiveness using feedback surveys, sales metrics, and observation reports. Measure impact through pre- and post-training assessments, mystery shopping, and customer feedback. Use insights to fine-tune training strategies and address emerging challenges or market trends. Team Collaboration & Stakeholder Engagement: Collaborate with HR, Operations, and Marketing teams to align training with business goals, seasonal campaigns, and new product launches. Act as a brand ambassador, reinforcing the organization's values and service standards through training. Provide regular reports and updates to senior management on training effectiveness, participation, and performance improvements. Candidate Requirements: Minimum 3 years of experience in training and development, preferably in jewelry, fashion, or luxury retail sectors. Proven experience in conducting sales training, customer service workshops, and product education sessions. Strong communication, presentation, and facilitation skills. Energetic and motivational with an ability to inspire front-line staff. Proficient in MS Office tools; experience with LMS (Learning Management Systems) is a plus. Bachelor's degree in Human Resources, Business, or a related field. Professional certifications in training or L&D will be an advantage. Willingness to travel frequently across store locations for training delivery.

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4.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Who You Are You're a Product Builder at heart, constantly innovating and solving problems with a blend of creativity and logic. You thrive in a fast-paced environment, are comfortable with ambiguity, and can navigate complexity with ease. As a strong communicator, you can articulate challenges and opportunities both verbally and in writing, ensuring everyone is aligned on the mission. KEY RESPONSIBILITY AREAS FOR TECHNICAL PRODUCT MANAGER Product Strategy and Roadmap: Conduct market research and competitive analysis to identify new opportunities and understand industry trends in the Fintech, Verification & HR Tech ecosystem. Define the product vision and roadmap, aligning it with overall company goals and customer needs. Prioritize product features based on data, user feedback, and business objectives. Develop and maintain product documentation, including user stories, use cases, and product specifications. User Research and Understanding: Conduct user interviews, surveys, and usability testing to gather insights into user needs, pain points, and aspirations. Analyze user data (e.g., usage logs, support tickets) to understand user behavior and identify potential improvements. Advocate for the user throughout the product development process, ensuring their voice is heard and addressed. Technical Expertise and API Integration: Possess a strong understanding of API design principles (e.g., REST), authentication/authorization protocols (e.g., OAuth, API Keys), and data formats (e.g., JSON, XML). Collaborate with engineering teams on the development and implementation of API integrations with various external HRMS platforms. Ensure seamless and secure data exchange between the company's products and other systems through well-defined APIs. Stay updated on evolving API standards and technologies within the industry. Product Development and Management: Work closely with cross-functional teams (engineering, design, marketing) to ensure the successful development and launch of new product features. Manage the product development lifecycle, including backlog grooming, sprint planning, and user acceptance testing. Track and monitor product performance through key metrics (e.g., adoption rate, user engagement, conversion rate) and make data-driven decisions for improvement. Develop and maintain a healthy relationship with API providers and partners, ensuring efficient communication and collaboration. Communication and Collaboration: Clearly and concisely communicate product vision, strategy, and roadmap to various stakeholders (internal and external). Collaborate effectively with internal teams (sales, marketing, customer success) to understand their needs and ensure product alignment with their objectives. Present product roadmaps and updates to clients and partners, fostering understanding and building strong relationships. Additional Responsibilities: Stay up-to-date on industry trends and competitor offerings to ensure the company's products remain competitive and relevant. Monitor and analyse emerging technologies that could potentially impact the Fintech and HR Tech landscape. Identify and implement product improvement opportunities based on user feedback and market trends. Develop and maintain documentation for user onboarding and training materials related to the product's API functionalities. Key Skills & Traits Exceptional Communicator: You can clearly and concisely articulate ideas, challenges, and opportunities, both orally and in writing. You excel at creating documentation that is clear, informative, and engaging. Logically Creative: You possess a unique ability to analyse complex problems, identify root causes, and find creative solutions that drive impact. Ruthless Prioritizer: You're skilled at making informed decisions about what's most critical, focusing on high-impact initiatives, and tracking their performance. Empathetic Advocate: You have a deep understanding of customer needs and act as their champion, ensuring their voices are heard and their pain points are addressed. User-Centric: You have a strong understanding of what constitutes a positive user experience and are passionate about creating products that cater to the user's needs and expectations. Adaptable & Thrive in Ambiguity: You're comfortable working in a fast-paced environment with constantly evolving priorities and the ability to adapt to changing situations. Data-Driven with a Gut Feeling: You effectively leverage data to inform your decisions but also acknowledge the value of intuition and experience. Hands-On & Collaborative: You're not afraid to get your hands dirty and contribute across various aspects of product development. You thrive in a collaborative environment and actively work with diverse teams to achieve common goals. Experience with Integrations/API: While not mandatory, prior experience working with integrations and APIs is a plus. Qualifications Bachelor's degree in Engineering, Technology, or a related field. 4+ years of experience in product/tech with a background in FinTech and/or B2B SaaS industries. Flexible Benefits Stock Options: We believe that all employees deserve to own a part of Tartan. Everyone should be rewarded for a successful company outcome. Health Insurance: We believe you and your family deserve robust health coverage because we care about them too. A health policy of 3 lakhs is provided, and other benefits to you and your family. MacBook: You get a MacBook that you can use for working anywhere, irrespective of your role at Tartan.

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1.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Job Overview : We are seeking a passionate, dedicated, and knowledgeable Wellness Specialist to join our team. This role focuses on creating and implementing wellness programs that foster the health and well-being of our client employees. The ideal candidate will have expertise in promoting mental, physical, and emotional health, and be committed to creating a balanced and healthy work environment. Key Responsibilities : Program Development : Design, implement, and manage wellness programs that support the overall health and well-being of employees. Employee Engagement : Promote wellness initiatives and encourage employee participation in health and wellness programs. Workshops & Seminars : Organize and lead wellness workshops, fitness classes, seminars, and events on topics like stress management, nutrition, mindfulness, physical fitness, and mental health. Personalized Coaching : Provide one-on-one wellness coaching and guidance to employees on health goals, fitness plans, and mental health strategies. Health Assessments : Conduct health assessments and surveys to evaluate the wellness needs of employees and adjust programs accordingly. Collaboration : Work with HR, management, and external wellness providers to integrate wellness initiatives into the overall company culture. Communication : Communicate wellness program offerings through internal channels, ensuring all employees are aware of available resources. Reporting & Metrics : Track and analyze participation rates, engagement levels, and program outcomes to report to senior leadership. Support Mental Health Initiatives : Provide resources, support, and guidance for employees facing mental health challenges and promote a healthy work-life balance. Qualifications : Proven experience (1+ years) in designing or managing wellness programs. Strong knowledge of physical fitness, mental health, nutrition, and holistic wellness strategies. Excellent interpersonal, communication, and motivational skills. Ability to assess individual and group wellness needs and develop tailored solutions. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and wellness program software. Experience with data collection and reporting on wellness program outcomes.

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0 years

0 Lacs

Pune, Maharashtra, India

Remote

Compute, Tier 1 Network Technician Job Description Role Summary: The Tier 1 Computing Engineer will provide first line technical support to GTT’s customers across an international base. The successful candidate will require an aptitude for working with a variety of Information and Communications Technology (ICT) portfolio of products and services, to undertake analysis, diagnosis and resolution/fulfilment of customer incidents/requests, which may range from straightforward to more complex technical requirements. There is also a range of administration duties within this role. Internal Departments They Will Interact With NMC, Tier 2, Tier 3, Carrier Management. Main Responsibilities Logging all relevant incident/service request details, allocating categorization and prioritization codes. Providing first-line investigation and diagnosis using approved tools, systems and procedures. Resolving/fulfilling incidents/service requests that are in scope. Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of 1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions. Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site. Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment. Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager). Keeping customers informed of progress. Owning incidents/requests from ticket creation to resolution/fulfilment/closure. Closing all resolved/fulfilled incidents/requests and other queries. Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc. Ensure the Configuration Management System (CMS) is maintained/updated. Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams. Ensure communication at all times is clear, concise, meaningful, professional and efficient. Provide feedback to appropriate Line Manager on how the NMC.Hosting/Tier 1 and supporting functions can improve. Identify need for Problem Management for reoccurring Incidents/Events. Understanding of and familiarity with Customers’ services and solutions. Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics). Actively participate as required in meetings (customer, 3rd party, internal). Conducting customer satisfaction call backs/surveys as agreed. Coach/guide Junior staff and new starters. Act as delegate for Senior staff. Act as technical escalation gate for Junior staff. Higher First Line Fix/Right First Time than Junior staff. Ideal Candidate Profile General MS Office – Intermediate (must). Awareness of ITSM tools (e.g. Siebel, Remedy, ServiceNow, Clarify, HEAT) (must). Experience Experience in Help Desk/Service Desk/Technical Support/IT (desirable). Experience working in a multi-cultural/international environment (desirable). Experience in fault diagnosis/troubleshooting and fulfilling requests (desirable). Knowledge General ICT industry understanding (must). Awareness and understanding of process framework(s) – ITIL Foundation/ITIL Operations (desirable). Essential Criteria Technical Knowledge and understanding of TCP/IP protocol stack and OSI layering (OSI model). Knowledge of the Internet, Internet technologies that include: PCs, TCP/IP (must). Proficient in PC/Windows environment (must). Knowledge of at least 2 of the following: Windows (various flavours) Linux (Redhat), other Linux version experience considered an advantage Virtual platforms (Vmware, KVM or XEN) IP Networking Security Products (Cisco, Checkpoint, PaloAlto) Hosting hardware, servers and blades (HP and Dell) Symantec Netbackup Storage Solutions (NetApp, 3PAR, EMC or Equalogic) Microsoft SCOM, SNMP, SCOM Connectors and Connector Framework Basic technical understanding of normal ISP services, such a DNS, Email, shared hosting, remote access, web-portals, etc. Languages English – fluent (mandatory). Desirable Criteria Technical Knowledge and understanding of SD WAN and components. Awareness and understanding of Unified Conferencing products (Video, Skype for Business, Exchange, Office365). Awareness and understanding of Hosting (Windows, Linux, Storage, Backup, Vmware) and Security products. DNS management. Other Similar Job Functions Helpdesk Service Desk 1st Line Support Technical Support IT Qualifications/Courses BSc/BA Degree in ICT/Telecommunications/Business Administration or similar discipline (either complete or in-progress) (must). CCENT knowledge, Network+ or equivalent (complete or in-progress) (must). ITIL Foundation (desirable). Hours/Travel/Shift Shift work – 24*7 Job Location: Pune, India

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0 years

0 Lacs

Pune, Maharashtra, India

On-site

Note: This job profile may include more than one business title job description. See below for each job descriptions listed out by *Business Title. Keep only the job description details required for job requisitions. Carrier Relationship Technician Role Summary: Carrier Relationship Technician is the position that interacts with our external providers when comes to Incident, Request and Problem Management. Driving cases toward resolution and performing escalations. Maintaining the escalation contacts into the supplier database. Job Scope/Supervision: Service Desk, Enterprise Operations Centre, Network Operations Centre, Carrier Management, Service Delivery. Reports to Senior Manager, Supplier Management Duties And Responsibilities: ∙ Liaise with GTT's local tail suppliers (OLO) and build strong relationships. ∙ Raise tickets with suppliers (OLO) and ensure regular updates and feedback via the telephone, email web portal and internal ticket. ∙ Manage OLO-related customer faults and ensure they are resolved within SLAs. ∙ Perform and interpret results of basic technical operations (ping tests, loops, etc) to confirm OLO and service status. ∙ Ensure appropriate processes are followed and associated documentation updated. ∙ Clearly communicate incident progress to customers throughout life cycle until final resolution. ∙ Work with internal operations and regional support organizations in order to resolve customer issues speedily. ∙ Escalate effectively and according to documented processes both internally and externally to ensure prompt resolution of incidents. ∙ Provide documentation and reports to customers and senior management on incident progress and resolution. documentation are regularly reviewed and updated to meet the highest standards ∙ Audit Supplier (OLO) contact and escalation details regularly and ensure that all pertinent systems are updated promptly. ∙ Report security incidents to the appropriate operations functions on detection. ∙ Comply to GTT Security Management controls, security policies and report security incidents to line manage OCC Planned Works Administrator Role Summary: The Planned Work Administrators responsibilities are to record, review and validate all Planned Work requests that may impact the GTT network and customer base which have been submitted via third party or internally. These activities are critical to planning, controlling, communicating, measuring and implementing all planned works performed by GTT or 3rd parties. Duties And Responsibilities: The OCC Planned Works Administrator will log, validate and, in some cases analyse, all Planned works submitted to the GTT Operations Change Control Team. In addition, the OCC Planned Works Administrator will work with OCC management and contribute to the following areas: Facilitate the approval process through the OCC Board Chairman or delegate Coordination of Planned Works with internal suppliers and supporting engineers Daily, Weekly & Monthly reporting of all Planned Works submitted with status OCC Planned Works Coordinator Role Summary: Operations Change Control - Responsible for recording, reviewing, analysing, coordinating and authorizing planned works. Purpose Of The Role: The Planned Work Coordinators responsibility is to perform technical analysis on all Planned Works that impact the GTT network and customer base submitted through a third party or internally. Through analysis and interrogation of affected Elements of Planned Works, and based on severity of impact, a complete and accurate list of impacted services is to be created within company defined SLA to ensure that the integrity of the network and high availability service offering is always maintained. Duties And Responsibilities: The OCC Planned Works Coordinator will analyse and interrogate all Planned works submitted to the GTT Global Planned Works team. In addition, the OCC Planned Works Coordinator engineer will work with OCC management and contribute in the following areas: Analyse all Planned Works through MOP interrogation and understanding of affected network elements or systems to identify risk severity of works being carried out Identify all impacted services of Planned Works through available systems and tools and present within agreed SLA for notification Ensure the integrity of the network is always maintained through appropriate scheduling of works and collision analysis Facilitate the approval process through the OCC Board Chairman or delegate Coordination of Planned Works with internal suppliers and supporting engineers Daily, Weekly & Monthly reporting of all Planned Works submitted with current status Tier 1 Engineer Role Summary: The Service Desk & Tier 1 Engineer will provide first line technical support to GTT’s customers across an international base. The successful candidate will require an aptitude for working with a variety of Information and Communications Technology (ICT) portfolio of products and services, to undertake analysis, diagnosis and resolution/fulfilment of customer incidents/requests, which may range from straightforward to more complex technical requirements. There is also a range of administration duties within this role. Job Scope/Supervision: Interacts daily with NMC, Tier 1,5, Tier 2, Tier 3, Carrier Management. Reports to Manager, Service Assurance Duties And Responsibilities: Logging all relevant incident/service request details, allocating categorization and prioritization codes. Providing first-line investigation and diagnosis using approved tools, systems, and procedures. Resolving/fulfilling incidents/service requests that are in scope. Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions. Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site. Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment. Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager). Keeping customers informed of progress. Owning incidents/requests from ticket creation to resolution/fulfilment/closure. Closing all resolved/fulfilled incidents/requests and other queries. Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc. Ensure the Configuration Management System (CMS) is maintained/updated. Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams. Ensure communication always is clear, concise, meaningful, professional and efficient. Provide feedback to appropriate Line Manager on how the Service Desk and supporting functions can improve. Identify need for Problem Management for reoccurring Incidents/Events. Understanding of and familiarity with Customers’ services and solutions. Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics). Actively participate as required in meetings (customer, 3rd party, internal). Conducting customer satisfaction call backs/surveys as agreed. Coach/guide Junior staff and new starters. Act as delegate for Senior staff. Act as technical escalation gate for Junior staff. Higher First Line Fix/Right First Time than Junior staff. Network Analyst Role Summary: The Network Analyst will communicate via phone, email and in system notes with the client and internal stakeholders. Working knowledge of Windows operating systems is expected, with Linux or Unix a plus. Duties And Responsibilities: Efficiently and accurately manages inbound calls from all GTT customers Provide the highest standards of Customer Service on all inbound calls Escalate, for higher level support, to Tier II and Management. Document all voice and data service issues reported on inbound calls Operate in multiple systems and databases as required. Works with internal peer teams to assist with customer trouble resolution. Proactive learning of next-level technical duties and customer services. Required Experience/Qualifications: High School Diploma/GED AND 1+ or more years of relevant job experience. Relevant job experience is described as a technical support role (i.e.: NOC, IT Helpdesk, or Service Desk) Excellent communication skills (verbal and written) Logical problem analysis skills Use initiative and take ownership Ability to multitask, prioritize and work in a pressured and sometimes stressful environment Must be adaptable and flexible in dealing with a variety of people Achieve certification and maintain required training levels Must be a positive team player willing to contribute Ability to work on rotating shifts and/or on-call rotations Experience with network monitoring software is a plus. Relevant job experience is described as a technical support role (i.e.: NOC, IT Helpdesk, or Service Desk) Knowledge of core TCP/IP networking skills, routing, and switching (Juniper/Cisco) Previous experience of working in an SLA-driven operation environment (ideally ISP based) is preferred. Good understanding of IP and/or Optical networks including IPv4, IPv6, BGP, ISIS, OSPF, MPLS, VLANs, Ethernet, DWDM, SDH, Dark Fiber, DNS, SNMP, and IPSec Experience of shift work 24x7x365 Tier II Voice Engineer Role Summary: The Network Management Centre (NMC) manages and maintains GTT’s pan-European network 24x7. As a highly intelligent and efficient break/fix organization, with a strong focus on consistency and process, it works with other parts of GTT to deliver a world-class customer experience. Job Scope/Supervision: Service Desk, Tier 3 Voice (TSS), Incident and Problem Management Duties And Responsibilities: Provide proactive fault resolution support for Voice/ VoIP cases or when the Service Desk/ NOC front line team is unable to resolve a customer and/or network fault or where a fault has been escalated according to SLA requirements. Use network tools to monitor core network and customer services. Proactively initiate incident management process. Perform diagnostics on all Voice network and customer faults. Generate action plans to troubleshoot all Voice network and customer faults. Track the incident management of proactive and reactive issues through the Trouble Ticket system. Management and Technical escalation of Trouble Tickets in line with the process. Coordinate NOC activities with local Field Operations and Vendor/Supplier representatives to diagnose and fix faults across a pan-European network Liaise with customer representatives to progress fault resolution. Support local Field operations with maintenance activities. Works in the NOC on a 24x7 shift rota. Reporting security incidents to the appropriate operations functions on detection. Comply with GTT Security Management controls, and security policies and report security incidents to the line manager Physical Security Monitoring.

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0 years

0 Lacs

Pune, Maharashtra, India

On-site

Note: This job profile may include more than one business title job description. See below for each job descriptions listed out by *Business Title. Keep only the job description details required for job requisitions. Carrier Relationship Technician Role Summary: Carrier Relationship Technician is the position that interacts with our external providers when comes to Incident, Request and Problem Management. Driving cases toward resolution and performing escalations. Maintaining the escalation contacts into the supplier database. Job Scope/Supervision: Service Desk, Enterprise Operations Centre, Network Operations Centre, Carrier Management, Service Delivery. Reports to Senior Manager, Supplier Management Duties And Responsibilities: ∙ Liaise with GTT's local tail suppliers (OLO) and build strong relationships. ∙ Raise tickets with suppliers (OLO) and ensure regular updates and feedback via the telephone, email web portal and internal ticket. ∙ Manage OLO-related customer faults and ensure they are resolved within SLAs. ∙ Perform and interpret results of basic technical operations (ping tests, loops, etc) to confirm OLO and service status. ∙ Ensure appropriate processes are followed and associated documentation updated. ∙ Clearly communicate incident progress to customers throughout life cycle until final resolution. ∙ Work with internal operations and regional support organizations in order to resolve customer issues speedily. ∙ Escalate effectively and according to documented processes both internally and externally to ensure prompt resolution of incidents. ∙ Provide documentation and reports to customers and senior management on incident progress and resolution. documentation are regularly reviewed and updated to meet the highest standards ∙ Audit Supplier (OLO) contact and escalation details regularly and ensure that all pertinent systems are updated promptly. ∙ Report security incidents to the appropriate operations functions on detection. ∙ Comply to GTT Security Management controls, security policies and report security incidents to line manage OCC Planned Works Administrator Role Summary: The Planned Work Administrators responsibilities are to record, review and validate all Planned Work requests that may impact the GTT network and customer base which have been submitted via third party or internally. These activities are critical to planning, controlling, communicating, measuring and implementing all planned works performed by GTT or 3rd parties. Duties And Responsibilities: The OCC Planned Works Administrator will log, validate and, in some cases analyse, all Planned works submitted to the GTT Operations Change Control Team. In addition, the OCC Planned Works Administrator will work with OCC management and contribute to the following areas: Facilitate the approval process through the OCC Board Chairman or delegate Coordination of Planned Works with internal suppliers and supporting engineers Daily, Weekly & Monthly reporting of all Planned Works submitted with status OCC Planned Works Coordinator Role Summary: Operations Change Control - Responsible for recording, reviewing, analysing, coordinating and authorizing planned works. Purpose Of The Role: The Planned Work Coordinators responsibility is to perform technical analysis on all Planned Works that impact the GTT network and customer base submitted through a third party or internally. Through analysis and interrogation of affected Elements of Planned Works, and based on severity of impact, a complete and accurate list of impacted services is to be created within company defined SLA to ensure that the integrity of the network and high availability service offering is always maintained. Duties And Responsibilities: The OCC Planned Works Coordinator will analyse and interrogate all Planned works submitted to the GTT Global Planned Works team. In addition, the OCC Planned Works Coordinator engineer will work with OCC management and contribute in the following areas: Analyse all Planned Works through MOP interrogation and understanding of affected network elements or systems to identify risk severity of works being carried out Identify all impacted services of Planned Works through available systems and tools and present within agreed SLA for notification Ensure the integrity of the network is always maintained through appropriate scheduling of works and collision analysis Facilitate the approval process through the OCC Board Chairman or delegate Coordination of Planned Works with internal suppliers and supporting engineers Daily, Weekly & Monthly reporting of all Planned Works submitted with current status Tier 1 Engineer Role Summary: The Service Desk & Tier 1 Engineer will provide first line technical support to GTT’s customers across an international base. The successful candidate will require an aptitude for working with a variety of Information and Communications Technology (ICT) portfolio of products and services, to undertake analysis, diagnosis and resolution/fulfilment of customer incidents/requests, which may range from straightforward to more complex technical requirements. There is also a range of administration duties within this role. Job Scope/Supervision: Interacts daily with NMC, Tier 1,5, Tier 2, Tier 3, Carrier Management. Reports to Manager, Service Assurance Duties And Responsibilities: Logging all relevant incident/service request details, allocating categorization and prioritization codes. Providing first-line investigation and diagnosis using approved tools, systems, and procedures. Resolving/fulfilling incidents/service requests that are in scope. Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions. Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site. Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment. Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager). Keeping customers informed of progress. Owning incidents/requests from ticket creation to resolution/fulfilment/closure. Closing all resolved/fulfilled incidents/requests and other queries. Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc. Ensure the Configuration Management System (CMS) is maintained/updated. Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams. Ensure communication always is clear, concise, meaningful, professional and efficient. Provide feedback to appropriate Line Manager on how the Service Desk and supporting functions can improve. Identify need for Problem Management for reoccurring Incidents/Events. Understanding of and familiarity with Customers’ services and solutions. Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics). Actively participate as required in meetings (customer, 3rd party, internal). Conducting customer satisfaction call backs/surveys as agreed. Coach/guide Junior staff and new starters. Act as delegate for Senior staff. Act as technical escalation gate for Junior staff. Higher First Line Fix/Right First Time than Junior staff. Network Analyst Role Summary: The Network Analyst will communicate via phone, email and in system notes with the client and internal stakeholders. Working knowledge of Windows operating systems is expected, with Linux or Unix a plus. Duties And Responsibilities: Efficiently and accurately manages inbound calls from all GTT customers Provide the highest standards of Customer Service on all inbound calls Escalate, for higher level support, to Tier II and Management. Document all voice and data service issues reported on inbound calls Operate in multiple systems and databases as required. Works with internal peer teams to assist with customer trouble resolution. Proactive learning of next-level technical duties and customer services. Required Experience/Qualifications: High School Diploma/GED AND 1+ or more years of relevant job experience. Relevant job experience is described as a technical support role (i.e.: NOC, IT Helpdesk, or Service Desk) Excellent communication skills (verbal and written) Logical problem analysis skills Use initiative and take ownership Ability to multitask, prioritize and work in a pressured and sometimes stressful environment Must be adaptable and flexible in dealing with a variety of people Achieve certification and maintain required training levels Must be a positive team player willing to contribute Ability to work on rotating shifts and/or on-call rotations Experience with network monitoring software is a plus. Relevant job experience is described as a technical support role (i.e.: NOC, IT Helpdesk, or Service Desk) Knowledge of core TCP/IP networking skills, routing, and switching (Juniper/Cisco) Previous experience of working in an SLA-driven operation environment (ideally ISP based) is preferred. Good understanding of IP and/or Optical networks including IPv4, IPv6, BGP, ISIS, OSPF, MPLS, VLANs, Ethernet, DWDM, SDH, Dark Fiber, DNS, SNMP, and IPSec Experience of shift work 24x7x365 Tier II Voice Engineer Role Summary: The Network Management Centre (NMC) manages and maintains GTT’s pan-European network 24x7. As a highly intelligent and efficient break/fix organization, with a strong focus on consistency and process, it works with other parts of GTT to deliver a world-class customer experience. Job Scope/Supervision: Service Desk, Tier 3 Voice (TSS), Incident and Problem Management Duties And Responsibilities: Provide proactive fault resolution support for Voice/ VoIP cases or when the Service Desk/ NOC front line team is unable to resolve a customer and/or network fault or where a fault has been escalated according to SLA requirements. Use network tools to monitor core network and customer services. Proactively initiate incident management process. Perform diagnostics on all Voice network and customer faults. Generate action plans to troubleshoot all Voice network and customer faults. Track the incident management of proactive and reactive issues through the Trouble Ticket system. Management and Technical escalation of Trouble Tickets in line with the process. Coordinate NOC activities with local Field Operations and Vendor/Supplier representatives to diagnose and fix faults across a pan-European network Liaise with customer representatives to progress fault resolution. Support local Field operations with maintenance activities. Works in the NOC on a 24x7 shift rota. Reporting security incidents to the appropriate operations functions on detection. Comply with GTT Security Management controls, and security policies and report security incidents to the line manager Physical Security Monitoring.

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15.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Company Brief House of Shipping provides business consultancy and advisory services for Shipping & Logistics companies. House of Shipping's commitment to their customers begins with developing an understanding of their business fundamentals. We're excited to partner with one of our fastest-growing clients to help them find top talent! Currently House of Shipping is looking to identify a high caliber Manager - Technical & Marine. This position is an on-site position for Chennai . Background and experience: Minimum 15 years of experience in the maritime industry, with at least 5 years in a Senior Management position. Strong knowledge of Tanker, Dry bulk and Container vessel operations. Strong knowledge of Maritime Regulations and Safety Standards Exceptional Leadership and Team Management skills Excellent communication and negotiation abilities Proven experience in handling dry-docking, class surveys, and technical budgeting. Strong working knowledge of ISM Code, vessel inspections, and regulatory compliance. Familiar with planned maintenance systems (PMS) and ERP/technical fleet systems. Seagoing experience in a command position of not less than 5 years Advanced training on management systems and management system internal auditing A wide knowledge of international rules & regulations and of industry guidelines and practices Training, experience and skills in incident investigation Training, experience and skills in risk management Good leadership, managerial and communication skills as well the ability to work within a team A willingness to learn and adopt new systems and ideas Excellent command of the English language. Job purpose: The Manager – Technical & Marine oversees the safe, efficient, and compliant technical and marine operations of the company’s managed fleet. This includes leading a team of Technical Superintendents, Marine Superintendents, and support personnel to ensure vessel availability, operational excellence, safety, environmental compliance, and cost optimization. The role requires a strategic mindset with deep technical and marine knowledge, excellent leadership, and regulatory expertise. Main tasks and responsibilities: Fleet Technical Management Oversee the day-to-day performance of the assigned fleet, ensuring optimal vessel availability, minimal downtime, and timely maintenance. Approve and monitor dry-docking schedules, budgets, and execution. Review vessel performance reports and initiate corrective/preventive actions where required. Ensure that all technical operations comply with Flag State, Classification Society, and international maritime standards. Coordinate vessel maintenance, repairs and inspections. Oversee vessel retrofitting and technological upgrades. Strategically plan for fleet expansion and vessel upgrades Establish and monitor KPIs for Fleet Operations Prepare reports for Senior Management Analyse data to identify areas for improvement Lead and participate in process improvement initiatives Stay informed about Industry trends and technological advancements Marine Operations Oversight Ensure high navigational standards, cargo operation safety, and marine compliance across the fleet. Guide and monitor Marine Superintendents to ensure marine visits, inspections, and audits are conducted as per plan. Ensure compliance with Maritime Regulations and Industry Standards Maintain oversight of port state control inspections, vetting performance, and third-party audits. Budget and Cost Control Develop and manage annual OPEX and CAPEX budgets for the fleet. Control technical and marine expenditure and identify areas for cost optimization without compromising safety or performance. Identify and implement cost saving measures People Management Lead and mentor a multidisciplinary team of Marine and Technical Leads and superintendents and coordinators. Participate in recruitment, training, appraisals, and development of shore-based and sea staff. Promote a strong safety and quality culture across the fleet and teams. Stakeholder Engagement Act as the senior point of contact for owners, charterers, and regulatory authorities. Ensure effective client communication and satisfaction with fleet performance. Address and resolve fleet-related issues and disputes Regulatory Compliance and Audits Ensure compliance with ISM, ISPS, MLC, ISO standards, and internal policies. Prepare for and lead audits and inspections by regulatory bodies and oil majors. Incident Response and Risk Management Lead root cause analysis and investigations of major incidents and near misses. Education requirements: Master Mariner Foreign Going (Class 1 Certificate of Competency) MBA or equivalent preferred

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5.0 years

12 - 14 Lacs

Pune, Maharashtra, India

On-site

About The Opportunity A high-growth leader in the Information Technology services sector, specializing in digital transformation and enterprise solutions across India. We partner with global clients to deliver robust IT infrastructure, software development, and managed services. Our culture emphasizes innovation, employee engagement, and continuous learning. Role & Responsibilities Drive end-to-end recruitment for IT roles, managing candidate sourcing, interview coordination, offer negotiation, and onboarding. Implement and oversee HR policies, procedures, and compliance across multiple on-site locations in India. Advise managers and employees on performance management, career development plans, and conflict resolution strategies. Design and deliver targeted training and development programs to upskill technical and non-technical teams. Manage employee engagement initiatives, conduct surveys, and implement retention strategies to foster a positive work environment. Generate and analyze HR metrics and reports on staffing, attrition, and workforce planning to inform leadership decisions. Skills & Qualifications Must-Have: Bachelor’s degree in Human Resources, Business Administration, or related field. 5+ years of HR experience, with a minimum of 2 years managing HR for IT teams or tech-centric organizations. Proven track record in full-cycle recruitment for software developers, QA engineers, and IT operations roles. Strong knowledge of Indian labor laws, HR compliance, and on-site HR operations. Excellent communication, negotiation, and stakeholder management skills. Proficiency in HRIS and applicant tracking systems (ATS). Preferred: Master’s degree or HR certification (PHR/SPHR, SHRM-CP/SCP). Experience with HR analytics tools and driving process improvements. Familiarity with global HR best practices and multicultural team environments. Benefits & Culture Highlights Opportunities for professional growth through training, certifications, and cross-functional projects. Collaborative and inclusive work culture with regular team events and knowledge-sharing sessions. Comprehensive health insurance, performance bonuses, and employee wellness programs. Skills: hris,hr policies,applicant tracking systems,training and development,operations,it,hr compliance,recruitment,career development,hr metrics,stakeholder management,performance management,conflict resolution,talent acquisition,compliance,management,employee relations,employee engagement

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12.0 years

0 Lacs

Pune, Maharashtra, India

On-site

This role is for one of Weekday's clients Min Experience: 12 years Location: Pune JobType: full-time Requirements We are seeking an experienced and strategic HR Consultant with over 12 years of experience in human resources, specializing in HR policy development , IT recruitment , administration , employee engagement , and performance management . The ideal candidate will act as a trusted advisor to our leadership and HR teams, driving HR excellence, building scalable systems, and creating a positive and productive work environment. Prior experience in designing and implementing HR frameworks for IT organizations is highly desirable. Key Responsibilities: HR Policy Development & Compliance Develop, implement, and periodically review comprehensive HR policies aligned with industry standards and legal requirements. Ensure that all HR policies are communicated effectively across the organization and adhered to consistently. Offer guidance and training to managers and employees regarding policy interpretation and implementation. Monitor changes in labor laws and recommend timely updates to internal policies and procedures. IT Recruitment & Talent Acquisition Design and execute effective talent acquisition strategies tailored to IT roles including software developers, QA, DevOps, analysts, and engineering leaders. Lead end-to-end recruitment processes: sourcing, screening, interviewing, shortlisting, and onboarding. Collaborate with department heads to forecast talent needs and build talent pipelines for future hiring demands. Implement employer branding strategies to attract top-tier IT talent. HR Administration & Operations Oversee core HR administrative functions including employee records, HRIS management, statutory compliance, and reporting. Improve HR operational processes through automation and systems to drive efficiency and transparency. Work with Finance and Admin teams to support payroll, reimbursements, and other HR operational functions. Employee Engagement & Culture Building Design and implement employee engagement programs that foster a collaborative, inclusive, and high-performance work culture. Conduct employee satisfaction surveys, feedback sessions, and drive actionable improvements. Partner with leadership to address employee relations issues and improve workplace harmony and morale. Performance Management & Development Design and oversee a performance management system that links individual contributions with organizational goals. Drive the appraisal and review cycles, ensuring fairness, transparency, and accountability. Support managers in identifying high-potential employees and create plans for learning, development, and succession. Strategic HR Advisory Work closely with the leadership team on HR strategy, organizational development, workforce planning, and change management. Provide insights and recommendations to improve employee retention, productivity, and overall HR effectiveness. Candidate Requirements: Minimum 12 years of experience in HR with a strong focus on policy-making, IT recruitment, and employee lifecycle management. Proven success in designing and implementing HR frameworks and recruitment processes in an IT environment. In-depth knowledge of HR compliance, labor laws, and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work independently, lead HR projects, and manage multiple stakeholders effectively. Postgraduate degree in HR, Business Administration, or related field preferred.

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0 years

0 Lacs

New Delhi, Delhi, India

On-site

Job Description JOB PURPOSE To ensure energy conservation and operation and maintenance of plants and equipment preventive maintenance schedules, engineering maintenance requests and new work orders are performed and correctly recorded and to provide a monthly work plan to CE for approval. Operational:- Report to Director of Engineering on all aspects of engineering, environmental controls and the operational efficiency of the property. To ensure adherence to all statutory regulations and fire codes by regularly reviewing policies and safety procedures. Ensure that any tests and inspections required on plant by statutory authorities are carried out as and when required and that all records and documentation associated with such tests and surveys are correctly kept and/or displayed. Ensure that the hotel fulfils all compliance requirements. Financial;- Control of Capital Project Planning, in liaison with management, to ensure capital funding is effectively allocated and budgeted in accordance with company directives and philosophy. Contribute to the hotel’s profitability by ensuring the effective management of the buildings environmental controls and energy conservation systems. Evaluate, control and record energy usage and implement and upgrade energy conservation systems. Employee Handling:- Ensure a technically competent engineering staff by selecting, training and developing a motivated, well-qualified maintenance team. Carry out regular work sampling studies within the department and evaluate the performance and productivity of personnel. Provides training of all department staff to ensure efficient operation, proper maintenance and repair to equipment’s as well as good morale Prepares monthly training schedule for the department as per need of staff members and monitors their progress To acquire and put into practice the multi-skilling in the engineering staff. To notify the DOE of any breach of the hotel’s employee rules and regulations. Works with Human Resources on manpower planning and management needs

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2.0 - 4.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Pune Location: Pune Job Profile- Conduct market research, plan market surveys, and analyze market and competitor trends. Carry out new product surveys through dealers, influencers, and builders, with or without a functional prototype. Perform customer research for New Product Development (NPD). Collect customer feedback on installed/fitted locks at customer sites. Analyze area-wise feature trends and gather feedback on product customization. Monitor and review sales growth in pilot areas. Study emerging trends to introduce new products using a pull strategy. Manage new product launches and be responsible for driving sales growth of new products. Perform product benchmarking and define product positioning. Experience in sales, marketing, and customer interaction will be an added advantage. Travel to various cities within the region to gain insights into area-specific product requirements. Candidate Profile- Experience: 2 to 4 years Education: B.E. (Mechanical / Production) or MBA / DBM Exposure to business development and product management Strong project management skills Experience in customer interaction Experience in cross-functional team (CFT) collaboration and coordination with sales and marketing Willingness to travel 10–12 days per month Candidate Matching above Criteria should only apply. vaishnavi.patil@europalocks.com Apply Now NOTE - All Offer Letters & Appointment Letters are issued ONLY from the HEAD OFFICE duly signed by GM Operations, same would be couriered from HO. They are NEVER issued by hand / given across the table from any factory / sales location directly.

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2.0 - 4.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Pune Experience: 2 to 4 Years Location: J 61 MIDC Bhosari, Pune. Job Profile – Conduct market research, plan market surveys, and analyze market and competitor trends. Carry out new product surveys through dealers, influencers, and builders, with or without a functional prototype. Perform customer research for New Product Development (NPD). Collect customer feedback on installed/fitted locks at customer sites. Analyze area-wise feature trends and gather feedback on product customization. Monitor and review sales growth in pilot areas. Study emerging trends to introduce new products using a pull strategy. Manage new product launches and be responsible for driving sales growth of new products. Perform product benchmarking and define product positioning. Experience in sales, marketing, and customer interaction will be an added advantage. Travel to various cities within the region to gain insights into area-specific product requirements. Candidate Profile- Experience: 2 to 4 years Education: B.E. (Mechanical / Production) or MBA / DBM Exposure to business development and product management Strong project management skills Experience in customer interaction Experience in cross-functional team (CFT) collaboration and coordination with sales and marketing Willingness to travel 10–12 days per month Candidate Matching above Criteria should only apply. vaishnavi.patil@europalocks.com Apply Now NOTE - All Offer Letters & Appointment Letters are issued ONLY from the HEAD OFFICE duly signed by GM Operations, same would be couriered from HO. They are NEVER issued by hand / given across the table from any factory / sales location directly.

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0 years

0 Lacs

Baddi, Himachal Pradesh, India

On-site

Purpose Of The Position To facilitate and maintain EHS related activities during project and operational phase and compliance as per standards and guidelines . Strategic Responsibilities/Safety Management Design and review safety policies for plant. Process review for health and safety performance. Comply with all applicable health and safety performance. Maintain and continually upgrade health and safety standards of the site. Conduct risk assessments. Implement behavior-based safety program at site. Contractor EHS management. Promoting health work culture by reducing work related injuries. Ensure safe execution practices at construction site. Preparing and implementation of On-Site emergency plan. Ensure certified PPE in place with each contractor at site. Documentation of EHS requirements, compliances, records of new projects. Incorporate ergonomics principles in all aspects of the working environment to prevent injury. Operational Responsibilities Periodically evaluation of all safety equipments and processes. To comply with all statutory pertaining to Safety Health & Environment and maintain appropriate records. Investigation of accidents/ Near miss/ Incidents, suggesting corrective and preventive action. Compliance of EHS SOPs and other standards related to EHS. Review and approval of JHA/JSA for construction activities. Ensure permits in place for execution activities i.e height work permit, general work permits, hot work permits, excavation & confined space entry permit. Conduct safety talk with each contractor team on daily basis before initiating daily physical execution activities. Ensure tested and certified lifting devices (Overhead cranes, hydra, china blocks etc) & scaffold investigation along with expert. Ensure compliances to LOTO (Logout & Tagout) procedure. To ensure compliances to proper disposal (off site) of Hazardous waste. Conducting survey /Audit to identify the potential hazard. To check, approve department SOPs and procedures and ensure its compliances. Conducting surveys/Audits to identify the potential hazards. To manage the internal and external audit and ensures 100% compliances. Plan for the work place monitoring, maintain records, and take corrective measure in case of deviation. Coordinate for the celebration of Monthly Safety performance teams or other special activities to inculcate safety culture. Own activities related to water from Extraction to Discharge. People Responsibilities To plan, organize and impart training to employees around Safety, Health & Environment. To play a coordinator role for ISO- Train system for compliance and training in electronic system per the timelines. To plan & promote activities / program like various competition & campaign to create awareness among all the employees in the areas of Safety Health & Environment. Personal Characteristics Confidently expressing ideas and expressions Motivating others to perform at their best Building alignment and influencing others from various functional areas. Recognizing problems, issues and opportunities. Implementing problem solving strategies Being persistent Desired Experience 10 - 15 yrs Desired Academic Qualification Graduation in Mechanical/ Industrial Safety

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0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Overall Mission This position typically refers to any employee within the EPD Medical organization with medical/scientific qualifications and training who provides scientific/medical support to EPD in a non-sales capacity, where the provision of such scientific/medical support includes significant contact with Abbott customers in the field. This definition is not intended to apply to those employees whose primary job function relates to the monitoring or management of clinical studies. Reporting into the Senior Manager RMA / Head RMA this position participates in the initiation, oversight and follow-up of assigned clinical studies and medical projects initiated within the EPD Medical Organization, ensuring that activities are carried out in accordance with relevant processes and procedures. The RMA interfaces with other key members of the EPD Medical Organization - for example, Medical Managers, Clinical Research Managers and Medical Advisors - relevant to the therapeutic area for which the RMA has responsibility. The RMA assists relationships and advances the scientific credibility of the Company with established and emerging Regional/National Opinion leaders, responds to requests for scientific and medical information, and provides key scientific information updates to Regional and National Opinion leaders, as appropriate. The RMA develops, and maintains, key scientific knowledge that will enable credible dissemination of scientific information and informed scientific dialogue with physicians and opinion leaders, and the development of professional working relationships. Job Responsibilities Ensure that all activities and interactions are conducted with due regard to all applicable local, global and national laws, regulations, guidelines, codes of conduct, Company policies and accepted standards of best practice. Provide scientific and technical support for, and help maintain professional and credible relationships with, key opinion leaders and academic centers to ensure access to current medical and scientific information on the products and areas of therapeutic interest. Ideate, design, develop and deliver innovative and engaging high science activities for Physicians and Key Opinion Leaders, to help drive Therapy Shaping in the area the RMA is assigned to, in collaboration with the Medical Affairs & the Commercial team. Assist in the initiation, oversight and follow up of assigned clinical studies and medical projects initiated within the relevant therapeutic area for which the RMA carries responsibility (e.g. post marketing clinical activities such as registry/database projects, epidemiological surveys, post-authorization studies (phase IV), IIS projects, etc.): all activities to comply with applicable local laws, guidelines, codes of practice, SOPs, and, I& D * SOPs. Deliver high science, unbiased and accurate scientific presentations to physicians, individually or in groups (meetings, clinical sessions, etc.), when requested. Participate in the selection process to identify appropriately qualified physicians the Company would wish to engage in collaborative efforts – such as potential research collaborations, or lecture/meeting support (Round Tables, Congresses, Symposia, etc.); and to ensure a high level of scientific or educational integrity in these collaborative efforts. Develop awareness and understanding of competitor issues/intelligence – for example, product strategies, studies, commercial messages, positioning, etc – and communicate, where appropriate, within the Company. Continuous and consistent support to the Medical / Marketing teams in gathering Insights and feedbacks from HCPs and Patients for more impactful brand plans / New products Attend relevant Scientific Societies meetings and Conferences, and develop summaries of key messages for use within the Company – such as key areas of scientific/company interest, new trends in diagnosis, monitoring and treatments in the therapeutic area, etc. Upon request, assist physicians to appropriately direct requests for access to Company products on a named patient or compassionate use basis, subject to all applicable legal and regulatory requirements. Support sales/marketing/internal team areas to develop their scientific and technical expertise through the delivery of scientific update presentations. Ensure up to date knowledge of products uses and external data. Provide key opinion leaders and internal medical and clinical teams with scientific and technical support for publications of scientific or medical interest. Support in Digital engagement of HCPs & patients through specific programmes as and when required Participate along with Medical Affairs & Clinical Operations team in real world data collection programmes Technical Competencies Therapeutic Area Expertise Management Skills Communication Skills Compliance & Process Improvement Skills Problem/Conflict Solving Ability Priority Setting Relationship Building Required Core Competencies / Attributes Adaptability: Maintain effectiveness when experiencing major changes in work tasks or the work environment; adjust effectively to work within new work structures, processes, requirements, or cultures. Consider change or new situations as opportunities for learning and growth. Persevere when encountering adversity. When confronted with a problem or crisis consider alternatives and then take timely action. Effectively prioritize work tasks. Initiative: Take prompt action to accomplish objectives; is proactive. Maintain a strong focus on internal and/or external customers. Continuously monitor relevant information, key issues and/or trends. Proactively seek feedback and adapts behavior to improve performance. Demonstrate a willingness to learn new aspects of the business. Display Ownership for end to end execution of initiatives. Innovation: Generate innovative solutions in work situations; try different and novel ways to deal with work problems and opportunities. Use best practice and benchmark data to increase organizational performance. Identify opportunities to improve efficiencies and reduce costs. Integrity: Firmly adhere to codes of conduct and ethical principles. Exhibit honesty. Present information accurately and completely. Keep commitments to work colleagues and customers. Acknowledge and respond constructively to failure and mistakes. Teamwork & Collaboration: Work effectively and cooperatively with others; establish and maintain good working relationships with internal and external partners to facilitate the accomplishment of work goals. Help others achieve shared goals. Demonstrate a willingness to listen without interrupting. Open to diverse and different ideas. Competencies ADAPTABILITY Responds to changes in the business and clinical practice within the country; considers the impact of these changes on the assigned product(s) and therapeutic area(s) and recommends ways to take advantage of new opportunities or counter threats to the business. INITIATIVE Develops awareness and understanding of competitor issues/intelligence and communicates this information, where appropriate, within the affiliate. Applies therapeutic area knowledge to recommend clinical studies and other medical projects that will strengthen the position of assigned product(s). INNOVATION Helps develop EPD strategy by identifying future opportunities for the assigned product(s) and therapeutic areas(s) and works with HQ, Area and Affiliate colleagues to take advantage of those opportunities. INTEGRITY Ensures that all activities and interactions are conducted in accordance with all applicable local, global and national laws, regulations, guidelines, codes of conduct, company policies and accepted standards of best practice. TEAMWORK & COLLABORATION Supports sales/marketing/internal Affiliate teams to develop their scientific and technical expertise. Participates in the selection process to identify appropriately qualified physicians the Company would wish to engage in collaborative efforts. Technical Competencies THERAPEUTIC AREA EXPERTISE Maintains an up-to-date scientific knowledge of assigned product(s) uses and key external data. Provides scientific support for, and helps maintain professional and credible relationships with, key opinion leaders and academic centers to ensure access to current medical and scientific information on the assigned products and areas of therapeutic responsibility. Supports sales/marketing/internal Area teams to develop their scientific and technical expertise through the delivery of scientific update presentations, and periodic training as required. Management Skills Uses resources effectively and efficiently. Able to plan, prioritize and delegate tasks to project team as needed to ensure timely completion of projects. Maintain and operate within budget. Capable of analyzing and investigating issues and problem solving. Communication Skills Effectively practices listening skills before responding to issues. Effectively writes, presents and communicates information to internal and external clients, including divisional management. Effective negotiation skills. Compliance & Process Improvement Skills Demonstrates the ability to exercise good judgment on regulatory compliance issues. Demonstrates an understanding of the appropriate regulatory requirements and applies this understanding to all job responsibilities. Able to insure compliance to regulations from direct reports and outside contractors (CRO). PROBLEM/CONFLICT SOLVING Able to analyze situations and conflicts without pre-judgments and assumptions Listens carefully and with an open mind Provides direct, complete, corrective and actionable feedback Reads situations quickly Settles disputes Negotiates common ground for win/win solutions PRIORITY SETTING Prioritizes activities and projects, in order to better spend own time and others for what would provide the optimum return to the organization. Quickly senses what will help or hinder accomplishing a goal Eliminates roadblocks Relationship Building Builds credible, meaningful & deep relationships with internal and external stakeholders Is sensitive towards unmet needs of internal and external customers Key Interfaces EPD medical personnel: Clinical Research Managers, Clinical Operations Managers, Medical Advisors; Medical Information team / specialists; EPD Pharmacovigilance / drug safety personnel Marketing department across therapeutic area Sales organization of the geographic area of responsibility. Administrative personnel of the Medical Department and of the Business Unit. Healthcare personnel (including; physicians, nurses, pharmacists). Patients (through Patient Awareness Programs) Participating Research Investigators Key Opinion leaders Institutions and Scientific or Medical Societies International Medical Development / Global Project Team (GPT) personnel Authority And Reporting Lines This position reports into the medical department- - Senior Manager RMA / Head RMA LOCATION: This function is field based. Ideal Candidate Criteria Graduate or Post Graduate Medical Degree in Pharmacology (Preferable) or Allied Sciences Keen interest in developing and maintaining expert knowledge for assigned therapeutic area/product and in medical research in general. Knowledge of the scientific methods applied to clinical research and the current legislative/regulatory controls. Solid knowledge of the pharmaceutical environment and excellent skills to build stake-holders relationship. Strong commitment to compliance with the relevant rules and procedures, and to scientific quality and integrity. A good command over spoken and written English Career Development Possible career development roles: Manager-Medical Affairs or Medical Advisor Head of Affiliate Medical Area Medical Advisor EPD Strategic Medical Affairs Clinical Development, GPRD, I & D Product Management

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3.0 - 5.0 years

0 Lacs

Gurgaon, Haryana, India

On-site

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. I. Job Summary Delivers, assesses and coaches the designated training curricular according to the needs of the organization as determined by the leadership and training teams. Completes the final evaluation and conducts the final coaching session to determine participants success. II. Essential Duties and Responsibilities - Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives. - Create training calendars bases on the TNI and communicate monthly planning to the relevant stakeholders - Coordinate logistics for training sessions, including scheduling, venue arrangements, and participant communications - Facilitating engaging training sessions, workshops, and other educational activities - Organize follow-up sessions (classroom/ virtual) to ensure learning implementation - Design program contents utilizing a variety of instructional techniques and formats, such as role-playing, simulations, team exercises, group discussions, videos, and lectures - Manage eLearning content in Learning Management System (LMS) to reflect our most current program offerings, learners engagement and social learning - Implementing e-learning strategies, including online courses and webinars, to enhance accessibility and convenience - Monitoring and evaluating training program's effectiveness, success, and ROI periodically - Maintain and update data related to training programs covering entire training program cycle - Managing the Learning Management System (LMS) and ensuring that it meets the needs of the organization - Lead and manage New Hire Orientation Program (NHOP) for the location which includes multiple stakeholders III. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Education: Any graduate can apply. Experience & Skills Required: - 3-5 years’ experience in the delivery of learning and development programs; preferably in a global MNC. - Ability to comfortably interact with all levels of employees, including frontline team members through executive leadership. - Ability to work on multiple projects simultaneously, maintaining momentum, and managing to project due dates. - Excellent time management skills (prioritizing and follow-up) - Excellent communication and negotiation skills; sharp business acumen. - Stakeholder Management. - Facilitation and Presentation skills. - Understanding of behavioral assessment is a plus. - Hands-on experience in working on tools such as Canva and Articulate 360 is a plus. - Implementing e-learning strategies, including online courses and webinars, to enhance accessibility and convenience. - Prior experience in managing an eLMS is preferred. Required Technical/Functional Skills - Behavioral Skills - Facilitation and Presentation - Interpersonal Communication - Stakeholder Management - Business Acumen - Time Management - Collaboration - Integrity and Honesty - Technical Skills - MS Office tools, including Excel, PowerPoint (must have) - SharePoint, Power BI (good to have) - Managing meeting tools, preferable MS Teams and Calendar - ID Tools like Canva/ Adobe/ Articulate 360 (good to have) If this sounds like the opportunity that you have been looking for, please click "Apply".

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0 years

0 Lacs

Cochin

On-site

Job Summary We are looking for dynamic and motivated MBA students specializing in Marketing to join our team as interns. This role offers hands-on experience across various marketing functions including digital campaigns, brand strategy, market research, and customer engagement. The ideal candidate is eager to learn, creative, and analytical, with a passion for building strong brand experiences. Key Responsibilities Assist in planning and executing marketing campaigns across digital and offline channels. Conduct market research to identify trends, competitors, and customer insights. Support the creation of content for social media, email, and promotional materials. Help track and analyze campaign performance using tools like Google Analytics and Excel. Participate in brainstorming sessions for product positioning, branding, and customer engagement ideas. Coordinate with design, sales, and digital teams to ensure alignment on campaign goals. Contribute to customer surveys, feedback analysis, and strategy reporting. Stay updated on current marketing trends, tools, and best practices. Job Types: Full-time, Internship Contract length: 3 months Work Location: In person

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0 years

2 - 3 Lacs

Cochin

On-site

MEDICAL REPRESENTATIVE - IMMEDIATE JOINEES CAN APPLY (MALE CANDIDATE ONLY) JOB DESIGNATION: TERRITORY BUSINESS MANAGER JOB PROFILE : FIELD WORKING JOB LOCATION :ERNAKULAM Roles and Responsibilities: We're looking for a Medical Representative Candidate will have to visit to Doctors, hospitals, clinics, nursing homes and chemist’s shops for business development and Promote the existing medicine to them. Introducing our new products to the market. The employee must be able to meet the targets set by the company Market feedback about the product. Record keeping and Reporting. Meetings with stockiest ensure that the products are available, and chemists conduct surveys to improve marketing. Maintaining and improving product sales. Desired Candidate Profile: Experienced and Fresher candidates required Any graduate interested in medical representative. Candidate must have innovative, so that he can generate self business for company. Highly motivated and target driven with a proven track record in sales. Strong organizational and time management skills Excellent communication, negotiation and sales skills. Candidate should have sale instinct in his personality. Perks and Benefits: Incentives, Daily allowances, special allowance Bonus, Job training, Health & Accidental Insurance benefits, soft-skill training. INTERESTED CANDIDATES KINDLY SHARE YOUR CV ON hrbiomiicron@gmail.com OR WHATSAPP YOUR CV ON 6379029729 Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Life insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Quarterly bonus Yearly bonus Work Location: In person

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1.0 years

0 - 2 Lacs

Calicut

On-site

A tele caller is responsible for making outbound calls to potential or existing customers to promote products or services, conduct surveys, or gather information. They play a key role in customer engagement and lead generation for the organization Key Responsibilities : Outbound Calls: Make a specified number of calls per day to potential or existing customers to introduce products or services. Customer Interaction: Engage customers in conversation to build rapport, understand their requirements, and provide appropriate solutions. Data Entry: Accurately record customer information, interactions, and outcomes of calls Follow-Up: Schedule follow-up calls and maintain a pipeline of potential customers. Required Skills : The applicant must know : ENGLISH, HINDI, TAMIL Languages Excellent verbal communication and listening skills Strong interpersonal skills and the ability to build customer relationships Good organizational skills and attention to detail Job Type: Full-time Pay: ₹8,000.00 - ₹20,000.00 per month Supplemental Pay: Performance bonus Education: Bachelor's (Required) Experience: Customer relationship management: 1 year (Preferred) tele calling: 1 year (Required) Language: English (Required) Tamil (Preferred) Work Location: In person

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0 years

2 - 2 Lacs

Tiruvalla

On-site

Site Surveys of Solar customers Close orders after site survey Project management Attend to any customer enquiries Create new leads from local marketing Job Type: Full-time Pay: ₹20,000.00 - ₹24,000.00 per month Benefits: Flexible schedule Paid sick time Compensation Package: Commission pay Performance bonus Schedule: Day shift Monday to Friday Weekend availability Work Location: In person

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1.0 years

1 Lacs

Calicut

On-site

Company Description SkyBook Global™ is a Travel BPO & Digital Marketing, Web Development company based in Kozhikode. We specialize in providing innovative Travel Outsourcing & Travel Consulting Services, including Travel Accounting Services, Travel Call center, Travel Audit, Travel Operations, Customer Support for Travel companies, Digital Marketing for Travel, and Web Development. Our goal is to deliver exceptional solutions that enhance the travel experience for our clients and their customers. Job Responsibilities Managing the end-to-end recruitment process, including job posting, sourcing candidates, conducting interviews, and making job offers. Collaborating with Department Managers to understand their staffing needs and requirements. Onboarding new employees and facilitating orientation programs. Addressing employee concerns, disputes, and grievances. Promoting a positive and inclusive work culture. Overseeing performance appraisal processes and providing guidance to managers and employees. Monitor the check-in and check-out times of the employees on a regular basis to identify patterns of lateness or absenteeism and analyze the trends and address them proactively. Developing and updating HR policies and procedures. Administering employee compensation and benefits programs. Conducting salary surveys and analyzing market trends to ensure competitive pay scales. Identifying training needs and coordinating employee training and development programs. Evaluating the effectiveness of training initiatives. Implementing strategies to boost employee engagement and morale. Organizing employee recognition programs and events. Ensuring a safe and healthy work environment. Identifying high-potential employees and implementing talent management programs. Collecting and analyzing HR data to provide insights for decision-making. Maintaining employee records, including personnel files and attendance records. Managing documentation related to HR processes. Staying up-to-date with employment laws and regulations. Ensuring the organization's HR practices align with legal requirements. Conducting exit interviews and managing the offboarding process for departing employees. Utilizing HR software and systems for tasks like payroll processing and data management. Facilitating effective communication between management and employees. Qualification: Graduated (BBA/MBA Specialized in HR or Equivalent) Job Types: Full-time, Permanent Pay: From ₹15,000.00 per month Schedule: Day shift Morning shift Education: Bachelor's (Preferred) Experience: Human resources management: 1 year (Required) Location: Kozhikode, Kerala (Required) Work Location: In person

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8.0 years

6 - 8 Lacs

Hyderābād

On-site

This role is responsible for driving Technical Solution improvement resulting in quality/Cost and cycle time improvements across Displays and graphics products/programs. Responsible for technical solution development (design & interface definition) in collaboration with Honeywell business partners. The role is required to demonstrate thought leadership in one or more technical disciplines of expertise and takes ownership for identification of technical talent and coaching cross functional teams in technical capability development. Collaborates/ actively networks with stakeholders for new technologies/ideas incubation/information. Performs competitive technology analysis and IP analysis (Trends, new opportunities, surveys risk of existing patents) in multiple product lines assigned and advices internal/ external stakeholders. Participates in Technology Trade Shows/conferences for knowledge gain/sharing and Honeywell Technology Symposiums for knowledge sharing through paper and poster presentations and technology demonstrations. Motivates functional team (developers) in IP creation for the Product in the field of expertise. Looks at problems in programs/products and carry out technical feasibility tests to map the right solution to customer need and Influences decisions for translation to design for projects of complex nature. Drives Projects to the extent as required in his role. Identifies all technical risks in the project and guides team in resolving technical issues. Actively involved with the technical aspects of the IPDS cycle (Integrated product development and supply cycle / New Product Introduction Cycle (NPI) where applicable. Collaborates with Software architect/Chiefs driving design effectiveness, first time right design and Human factors. Imbibes and role models Honeywell behaviors and values. Guide the teams for effective implementation of various systems and subsystems. Coaches assigned functional teams in the application of processes and tools Driving strong Basis of Estimates (BOE) across each of the Quotation estimates of responsible program for the content by working through Project engineers, Systems Leads, and technical managers as required. Participates in program's software architecture, design and requirement reviews as a key input provider. Strategically own and drive key software initiatives/imperatives Drive robust plan and pipeline of rapid prototypes for the near term risk avoidance to the program and medium term features which bring revenue potential through product pre-visualization(PPV),Proof-of-concept(POC),Point of Views(POVs). Establish strong MOS with Chiefs engineers, Systems experts, Software Architects, Human factors engineer and Software test engineering and drive best practices across the programs Should act as Liaison between Displays & Graphics and Database team in development of Database in compliance with standards. Expert in C & C++ programming Hands-on experience in development of system requirements Good technical knowledge of Avionics Architectures/platforms Hands-on experience in system level testing, integration or sub-system benches Knowledge of any Configuration Management System such as BitBucket, SVN etc would be an added advantage. Experience working in life cycle stages of Systems Life cycle & AGILE exposure. Ability to proactively identify and resolve problems in a timely manner. Demonstrated ability to communicate effectively; both verbally and written. QUALIFICATION: BE/B.Tech, M.E/M.Tech Experience EXPERIENCE:8 to 12 years of Work experience on Aerospace systems Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

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0 years

1 - 1 Lacs

India

On-site

Job description Job Title : MBA Internship Location : Ariko Cafe, Jubilee Hills, Hyderabad. Type : Internship Program. About Us: Bagel Brigade is redefining the breakfast experience in India. As the country’s first breakfast-centered QSR (Quick Service Restaurant) model, we’re on a mission to make mornings better. We’re gearing up for a strategic expansion across Hyderabad in partnership with MNCS, and we’re looking for sharp, driven MBA interns to join our journey. Job Description: We are seeking a dedicated and enthusiastic MBA intern to join our team at Bagel Brigade, based at Ariko Café, Jubilee Hills, Hyderabad. This internship offers a unique opportunity to actively contribute to the day-to-day operations, strategic planning, and marketing initiatives of India’s first breakfast-centered QSR. You will work closely with our dynamic team to support key business functions, enhance operational efficiency while gaining experience and professional growth in a fast-paced, high-impact environment. Key Responsibilities: 1. Market Expansion & Feasibility Analysis Conduct geographic and demographic research to identify high-potential locations for new outlets across Hyderabad. ● Analyze competition, pricing, and consumer behavior in selected micro-markets. 2. Strategic Partnership Support ● Assist in managing the operational and strategic aspects of the partnership with MCS. ● Help coordinate joint initiatives, track milestones, and prepare presentations or reports for stakeholders. 3. Financial Planning & Business Modeling ● Work on revenue and cost modeling for new stores. ● Estimate ROI, breakeven timelines, and conduct sensitivity analyses on various growth scenarios. 4. Operations & Supply Chain Optimization ● Collaborate with internal teams to understand supply logistics, vendor management, and daily store operations. ● Propose improvements to reduce costs and increase efficiency. 5. Consumer Insights & Brand Strategy ● Design and execute surveys or field interviews to gather customer feedback. ● Help refine Bagel Brigade’s brand positioning, loyalty programs, and menu innovation strategy. Eligibility & Requirements: ● Open to applicants currently pursuing an MBA. ● Analytical thinker with strong computer proficiency and people skills. ● Comfortable working in a team-based environment. ● Passionate about food and customer experience. ● Punctuality and commitment are essential. ● Enthusiasm to learn and contribute to various aspects of Bagel Brigade’s operations. Job Type: MBA Internship Work Schedule: ● Immediate joining. ● 6 days a week. ● Strict adherence to work timings. ● Stipend: ₹10,000 to ₹12,000 per month ● Work Location: In person _____________________________________________ ** 2 months mandatory for certificate ** _____________________________________________ Job Type: Internship Contract length: 2 months Pay: ₹10,000.00 - ₹12,000.00 per month Schedule: Day shift Work Location: In person Job Type: Internship Contract length: 2 months Pay: ₹10,000.00 - ₹12,000.00 per month Schedule: Day shift Weekend availability Work Location: In person

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