Strategic Partnerships Development Manager

About SoftwareHunt

SoftwareHunt is a B2B consultative SaaS/AI matchmaking marketplace to address a significant challenge faced by Indian SMEs: navigating the overwhelming software landscape with trust and confidence. As businesses strive to keep up with digital transformation and AI advancements, many struggle to find, evaluate, and implement the right software tools, limiting their growth and competitiveness.

With over 30+ years of expertise from Software@Work, which has supported over 20,000 businesses across 40+ industries including names like Accenture, Tata Motors, Dream 11, Naturals Ice Cream, Mercedes Benz, ArcelorMittal, and Samsonite. SoftwareHunt is more than just a marketplace, it’s a partner in digital transformation, empowering Indian Businesses to embrace the future and thrive.

About the Role

Founding Partner Operations Lead

You'll help drive the entire partner journey, managing the onboarding process (forms, meetings, and beyond) to becoming a relationship manager for all our product company partners. This means ensuring SoftwareHunt stays engaged with up-to-date information, managing deals and discount structures with partners, tracking lead closure status, and much more.

As a founding team member, you'll have the unique opportunity to work directly with the founder while building relationships with some of India's most innovative SaaS companies. You'll be instrumental in developing strategic partnerships that go beyond simple vendor relationships - creating collaborative ecosystems that drive mutual growth.

Responsibilities

• Partner Onboarding Leadership

  : Optimize and lead the entire onboarding process from initial form submission through successful platform integration.

• Strategic Relationship Management

  : Serve as a primary point of contact for all partner communications.

• Information Management

  : Ensure all partner profiles, product information, pricing, and offerings remain current and accurate

• Lead Tracking & Closure Management

  : Monitor and report on lead handoffs, conversion status, and partner performance metrics

• Process Development

  : Design, document, and continuously improve partner workflows and operational procedures

• Strategic Partnership Development

  : Identify and cultivate opportunities for deeper collaboration beyond basic platform participation

• Partner Success & Support

  : Proactively address partner needs, resolve issues, and ensure optimal platform experience

• Cross-functional Collaboration

  : Work closely with sales and marketing teams to align partner activities with overall business objectives

• Performance Analytics

  : Track partnership KPIs, generate insights, and present recommendations for growth and optimization

Requirements

• Communication Excellence

  : Outstanding verbal and written communication skills with ability to build rapport quickly

• Relationship Building

  : Natural ability to connect with people and maintain long-term professional relationships

• Process & Operations Mindset

  : Strong organizational skills with experience in process design and optimization

• SaaS Industry Knowledge

  : Understanding of the SaaS ecosystem, business models, and partnership dynamics

• Stakeholder Management

  : Comfortable interfacing with senior executives and decision-makers at partner companies

• Strong problem-solving abilities

  and proactive approach to relationship management