Job
Description
OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. Your Impact As the Lead Product Manager, you own and drive the roadmap of an e-commerce platform supporting Opentext Cyber resiliency product portfolio. You will spearhead the strategy, development, and execution of our eCommerce Platform solutions. You will collaborate with cross-functional teams, including Engineering, Sales, Marketing, and Customer Success, to build innovative features that meet the evolving needs of our SMB and Consumers. This role requires a blend of strategic thinking, understanding of customer needs, and strong Product Leadership skills. What The Role Offers Define and articulate the product vision and long-term strategy for our eCommerce Platform impacting B2B and B2C Customers Own the product roadmap and ensure alignment with company goals, market demands, and customer needs. Collaborate with leadership to prioritize initiatives and allocate resources effectively. Evangelize your team’s mission and priorities. Help customers and others in our organization understand how your products will drive ROI. Effective presenter of capabilities, vision, value proposition, and product roadmaps to customers, prospects, Sales leadership and at other public events. Lead the end-to-end product lifecycle, from ideation through development, launch, and continuous improvement. Partner with engineering teams to define product requirements, user stories, and technical specifications. Ensure timely delivery of high-quality products that drive value for customers and differentiate us from competitors Market Analysis And Competitive Intelligence Conduct market research, customer interviews, and competitive analysis to identify emerging trends and opportunities in the eCommerce space. Understand customer pain points, buyer personas, and key industry drivers to inform product decisions. Stakeholder Collaboration Act as the key product liaison with Sales, Marketing, Customer Success, and other departments to align product efforts with company initiatives. Work closely with customers and partners to gather feedback and ensure our products address real-world challenges. Provide product training and enablement to support Sales and Marketing in go-to-market activities. What You Need To Succeed 10+ years of product management experience Proven track record of building and scaling B2B SaaS products, preferably in eCommerce, Cybersecurity or B2B SaaS products. Strong understanding of eCommerce B2B processes, technologies, and market dynamics. Excellent communication and stakeholder management skills, with the ability to influence and guide decision-making at all levels of the organization. Analytical mindset with the ability to leverage data to drive decision-making and continuous improvement. Skills Expertise in Agile product development methodologies. Ability to define product vision and translate complex technical concepts into business value. Familiarity with **B2B eCommerce Platform** (e.g., Cart, Order Management, Payments, Purchase journey experience, etc.). Strong analytical, problem-solving, and decision-making skills. Excellent communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organization. Education Bachelor’s degree in business, computer science, engineering, or a related field; MBA or advanced degree preferred. ONE LAST THING Impact: Play a critical role in shaping and optimizing our B2B eCommerce Solutions for cybersecurity products and driving the future success of our business. Innovation: Lead transformative products that impact global eCommerce experience, working in a dynamic environment where your ideas and expertise will make a difference. Collaboration: Work with a talented and diverse team across multiple departments, contributing to initiatives that have a global impact. OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
