Job
Description
Entity: People, Culture & Communications Job Family Group: HR Group Job Description: At bp, our people are our most valuable asset. The People, Culture & Communications (PC&C) function fosters a diverse, inclusive culture where everybody can thrive. As we transition from an oil company to an integrated energy company, PC&C is embarking on a major transformation to be more competitive, responsive, and customer-focused. We’re investing in key locations such as India, Hungary, Malaysia, and Brazil, offering an exciting but challenging opportunity to shape a fast-moving PC&C function, building teams and structures and driving continuous improvement. We’re looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If you're ready to build something transformative, this is the place for you. Operations & Advisory (O&A) is an internal global shared services and technology solutions organisation within People & Culture. It is responsible for innovating & delivering HR services and solutions for bp globally, from a number of Business & Technology Centres and local delivery teams. O&A is the first point of contact for HR related matters; the team are policy, process and digital experts, dedicated to delivering the best customer experience. The purpose of the Solution Lead (SL) is to own and drive a portion of the People & Culture (P&C) solution, encompassing both process and technology, ensuring that we deliver a great and efficient service for our people. The SL will build strong partnerships across P&C – with the relevant centre(s) of expertise, integrators, services teams and within the solutions teams. The SL will apply their technical expertise (process and technology) to deliver stable operations alongside projects and innovation. Own and drive a portion of the People & Culture (P&C) solution, ensuring efficient service delivery through strong partnerships and technical expertise. What you will do: Manage service enabling technology solutions (Knowledge management / Core Customer/ Core Service/ Document management) within Reward and Wellbeing Solutions teamMaintain health and operational integrity of solutionsBuild positive relationships with vendors, Technology, PC&C, and O&A colleaguesOversee a portfolio of global specific solutions for Knowledge ManagementEnsure compliance with regulatory data privacy and digital security requirementsManage a prioritised backlog of changes, focusing on maintenance and fixesResearch and resolve process and technical problems, recommend solutionsCollaborate with stakeholders, especially the O&A teams, and TechnologyPlan, cost, and implement continuous improvements to solutionsDevelop and implement plans for design, requirements gathering, configuration, testing, and deployment of changesPlan and execute substantial aspects of change projects, act as product ownerFacilitate design sessions, lead configuration, coordinate testing, and execute cutoverEvaluate, communicate, and coordinate functional and technical impacts of decisionsMaintain all operational and technical documentationSupport bp as a thought-leader in relevant technology through external networking and tech landscape analysis What you will need: Degree or professional qualification in a relevant field, or equivalent experience.5+ years of experience in HR systems, business analysis, process development / documentation and experience of relevant configuration and / or process supportActively working to develop capability with an equal blend of EQ, IQ and drive.Sound understanding of trends in service enabling technology solutions (Knowledge management / Core Customer/ Core Service/ Document management)Experience working within a global organisation, including using social media style tools to support communications and engagement across time zones Technical skills: Digital fluency for implementing high-quality digital products and solutionsIndependent judgement and team contributionKnowledge of HR information systems and experience in designing/configuring business processesTranslating business requirements into functional designsStrong attention to detailStrong security and confidentiality practicesProblem solving, troubleshooting, and analytical skills with continuous learningPeople and business focus aligned with end user/business and bp strategyStakeholder management and ability to influence key business stakeholdersEvaluating and driving value-add solutions to improve business engagementOutstanding verbal and written communication skills with a passion for customer serviceProject management experience with Agile and Waterfall methodologiesBusiness analysis skills: timeline planning, requirements definition, documentation, test planning, deployment approachesAccurate information collection to understand and assess client needsAdept documentation abilities for business requirements, configuration documentation, test scripts, and meeting notesPrioritizing workload and implementing tasks independently with timely follow-up and resolutionAbility to work on multiple concurrent projects with minimal supervision Behavioural skills: Independent judgement and team contributionExperience contributing to great employee/user experiences Why join our team? At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others. We support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits. Reinvent your career as you help our business meet the challenges of the future. Apply now! Travel Requirement No travel is expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
