Site Reliability Engineer

Exp : 4- 10 Years

Location : Chennai

Work Mode: Hybrid (2 days Office)

We are looking for a Site Reliability Engineer (SREs) who will lead the Site Reliability Engineering(SRE) side of each of our products. This position is responsible for making technical decisions, collaborating with development teams and platform engineers, and building and operating highly reliable and scalable products.

The SREs mission is to design, build, and operate highly reliable systems that support stable business growth. Specifically, SREs quantitatively measure and manage system reliability, achieving appropriate risk balance through SLI/SLOs. By automating operations to reduce human error, responding quickly to incidents, conducting root cause analysis, and driving continuous improvement, SREs enhance service resilience. Through these efforts, SREs cultivate a culture within the organization that blends engineering and operational best practices.

Expected Role

In this role, you will act as a leader who identifies technical challenges within development teams, proactively plans solutions, and drives projects to resolution. By closely collaborating with developers and platform engineers, you will promote continuous improvements, ensuring that products remain resilient, scalable, and aligned with business objectives.

Key Responsibilities

1. Service Reliability & Scalability

• Design, build, and maintain highly available and scalable production services
• Define and implement Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to measure system reliability and performance
• Analyze and improve system bottlenecks and conduct capacity planning

2. Incident Management

• Lead incident response efforts to mitigate and resolve production issues quickly
• Conduct postmortems and root cause analyses to prevent recurrence
• Continuously improve the incident management process and optimize on-call operations

3. Automation & Operational Efficiency

• Automate operational tasks using Infrastructure as Code (IaC) tools such as Terraform
• Implement self-healing and auto-scaling mechanisms for infrastructure components
• Optimize deployment pipelines and CI/CD workflows to improve release efficiency and rollback capabilities

4. Observability & Monitoring

• Design and implement comprehensive monitoring, logging, and tracing strategies using tools like OpenTelemetry, Grafana, Prometheus, and Datadog
• Optimize alerting mechanisms to reduce noise and improve actionable insights
• Continuously enhance system visibility and root cause analysis capabilities

5. Leading the SRE

• Collaborate with development teams to identify and resolve operational and reliability-related technical challenges
• Define and execute reliability strategies as an SREs
• Act as a technical advisor on SRE methodologies within the organization

6. Collaboration & Knowledge Sharing

• Work closely with other SREs, platform engineers, and developers to optimize infrastructure and improve reliability
• Enabling developers capability of SRE practice
• Develop internal tools and best practices to enhance operational efficiency

Requirements

We are looking for individuals who fulfill multiple of the following skills and qualifications:

• Few years of experience in Site Reliability Engineering, DevOps, or Infrastructure Engineering

• Some coding experience is required (does not need to be web applications; experience with batch processing or small automation scripts only is acceptable)

• shell(e.g. bash) only experience is not acceptable. Experience with some statically typed(e.g. C, C++, Java, Rust, Go, Scala.. ) or dynamically typed(e.g. Perl, Ruby, Python, PHP, JavaScript…) language is required.

• Experience collaborating with development teams to enhance system reliability
• Technical leadership experience (mentoring and supporting team members in technical areas)
• Strong problem-solving skills and ability to take ownership of reliability-related challenges
• Proven experience in project management (identifying issues, planning solutions, driving execution, and coordinating stakeholders)
• Multiple experiences in the following technical areas:
• Experience operating Kubernetes in a production environment
• Proficiency in Infrastructure as Code (IaC) tools (e.g., Terraform, Crossplane)
• Experience with CI/CD automation tools (e.g., ArgoCD, CircleCI, GitHub Actions)
• Hands-on experience with observability tools (e.g., Prometheus, OpenTelemetry, Grafana, Datadog)
• Familiarity with cloud platforms (AWS or others) and cloud-native architectures
• Experience in incident management, disaster recovery, and high availability strategies

Preferred Qualifications

• Experience fostering SRE best practices within an organization
• Deep understanding of microservices architecture and its operational challenges
• Proficiency in programming languages such as Go, Python, or Bash for automation and tooling development
• Contributions to CNCF projects or open-source communities

Work Environment

• Opportunity to lead define reliability strategies in a rapidly growing organization
• Collaboration with global teams in an agile and technically driven environment
• Hands-on experience with large-scale distributed systems and cutting-edge cloud-native technologies
• A culture that values automation, reliability, and continuous improvement.