Job Title - Technical Recruiter - RPO Experience - 1 year to 4 years Location - Bangalore Send Resume to : annapurna@zyoin.com Job Descriptio n: 1. Developing a good understanding of the organisation, our industry, what we do, and our work culture and environment. 2. Create an inspiring team environment with an open communication culture 3. Set clear team goals 4. Advertising vacancies by drafting and placing adverts in a wide range of media, for example, newspapers, websites, and magazines. 5. Using social media to advertise positions, attract candidates and build relationships with candidates and employers. 6. Headhunting - identifying and approaching suitable candidates who may already be in work; using candidate databases to match the right person to the internal vacancy. 7. Requesting references and checking the suitability of applicants before submitting their details to the interviewer. 8. Briefing the candidate about the responsibilities, salary, and benefits of the job in question. 9. Informing candidates about the results of their interviews. 10. Offering advice to both internal stakeholders and candidates on pay rates, training, and career progression. 11. Motivate team members and team mentoring 12. Listen to team members’ feedback and resolve any issues or conflicts 13. Recognise high performance and reward accomplishments 14. Encourage creativity and risk-taking 15. Suggest and organise team-building activities 16. Working towards and exceeding targets that may relate to the number of candidates placed 17. Review recruitment policies to ensure the effectiveness of selection techniques and recruitment programs. Show more Show less

Company Name : Zyoin Group Location : Bangalore ( Onsite) Position : Business Development Associate Experience :1 to 5 yrs Email ID for CV sharing : pavithra@zyoin.com Key Responsibilities: Sales/ Business Development/ Client Relationship Management/ Key Account Management with organizations. Responsible for developing sales in the targeted market(s) for the staffing Industry, achieving an end-to-end relationship and business opportunities from clients, leading to revenue growth. Research and identify prospective customers. Developing and managing a portfolio of Key Accounts. Ensuring high levels of customer satisfaction as well as up-sell and cross-sell potential within existing customers to maximize share of wallet. Maintain engaging relationships with our customers and help them during any escalations. Work closely with the delivery team to ensure customer success. Understand in-depth the current market trends and our service offerings. Participate in team meetings and contribute valuable ideas. Grow the business through penetration in existing and new verticals/customer segments. Promote the company's business to prospective clients; Represent the organization in events and make pitches to prospective customers. Meet clients to establish business relations, sign agreements, etc. Show more Show less

Role: Internal Auditor Gender: Female candidates (mandate) Experience: 3 to 8 Years Qualification: CA (mandate) Budget: upto 18 LPA Notice Period: immediate to 30 days (preferred) Location: Ahmedabad (wfo) Shift timings: UK Shift Roles & Responsibilities: The Internal Auditor will execute internal audits under the direction of the Internal Audit Senior Manager and Zone Audit Director. The Senior Internal Auditor based in Ahmedabad will perform audits cross multiple zones, including Europe, Middle East and Africa, Asia pacific, and potentially certain global audits. Key responsibilities include:  Support the Internal Audit manager to conduct the audit engagements, including the budgeting and staffing assignments for the different areas of review, ensuring that adequate documentation and timely execution of the tasks to successfully complete each project'  Lead business process reviews to evaluate the design and operating effectiveness of internal controls over the business cycles, as well as the efficiency and effectiveness of operations;  Lead reviews to assess the accuracy of the financial statements;  Lead reviews to evaluate IT applications and the adequacy/efficiency of accounting, financial and operating procedures established for IT control purposes;  Determine compliance with established Finance and/or IT policies and Sarbanes Oxley legislation;  Prepare reports based upon audit results, audit documentation, and management action plans defined to address observations noted;  Maintain business management timely informed on audit progress, including road blocks, and observations via update meetings and closing conferences.  Update Audit Manager and Zone Audit Director as needed on audit progress and potential issues in a timely manner.  Be part a global Internal Audit Competency Center of selected business process. As such, work closely the Internal Audit Manager responsible for the area of expertise to analyze issues with global/regional/local impacts, develop trend analysis and compile best practices to be shared through the organization for adoption.  Assess the efficiency and effectiveness of actions implemented to address audit issues. Communication:  Communicate effectively verbally and in writing by adopting appropriate communication style to individuals at all levels of the organization and remaining open to disagreement or new ideas.  Articulate understanding of business areas under review, and demonstrates thorough test work and solid rationale for potential audit issues.  Update Audit Manager and Zone Audit Director as needed on audit progress and potential issues in a timely manner. Leadership:  Develop an open and honest working relationship with those being audited and maintain a professional approach at all times.  Share best practices, tools and testing methodologies with other team members, and contribute to departmental projects.  Will be leading an audit team, and will be the key point of contact with those being audited.  Displays leadership and project management skills to complete quality work on time with budgeted resources. Qualifications & Skills:  Undergraduate degree in Finance/Business Administration, Accounting and/or in Computer Science, MIS, or other relevant field;  3-4 plus years of professional experience in an audit related role within a Big-4 accounting firm and/or large corporation’s internal audit department preferred. Additional finance experience would be a plus  General knowledge of risk/control frameworks (COSO, COBIT) required;  A professional accounting/audit certification (CPA, CIA, etc.) or IT (CISA, CIA, CISM, etc.) certification preferred.  FMCG/Manufacturing experience preferred;  Sarbanes-Oxley experience preferred;  US GAAP/IFRS experience preferred;  SAP knowledge preferred;  Goal-oriented and outgoing with strong interpersonal and teamwork skills;  Strong written and verbal communication skills;  Ability to think and work analytically;  Ability to develop strong and lasting relationships with all levels of management.  Willingness to travel (50%);  Must fluently speak English (Asian/European languages are plus) The qualified candidate must be able to work with multiple organizations and teams, consistently meet deadlines and work well under time constraints and be able to quickly learn and understands diverse business areas/systems. Show more Show less

Role- Internal Auditor Experience- 3+ years Location- Ahmedabad Female candidates only Roles & Responsibilities: The Internal Auditor will execute internal audits under the direction of the Internal Audit Senior Manager and Zone Audit Director. The Senior Internal Auditor based in Ahmedabad will perform audits cross multiple zones, including Europe, Middle East and Africa, Asia pacific, and potentially certain global audits. Key responsibilities include:  Support the Internal Audit manager to conduct the audit engagements, including the budgeting and staffing assignments for the different areas of review, ensuring that adequate documentation and timely execution of the tasks to successfully complete each project.  Lead business process reviews to evaluate the design and operating effectiveness of internal controls over the business cycles, as well as the efficiency and effectiveness of operations;  Lead reviews to assess the accuracy of the financial statements.  Lead reviews to evaluate IT applications and the adequacy/efficiency of accounting, financial and operating procedures established for IT control purposes.  Determine compliance with established Finance and/or IT policies and Sarbanes Oxley legislation.  Prepare reports based upon audit results, audit documentation, and management action plans defined to address observations noted.  Maintain business management timely informed on audit progress, including road blocks, and observations via update meetings and closing conferences.  Update Audit Manager and Zone Audit Director as needed on audit progress and potential issues in a timely manner.  Be part a global Internal Audit Competency Center of selected business process. As such, work closely the Internal Audit Manager responsible for the area of expertise to analyze issues with global/regional/local impacts, develop trend analysis and compile best practices to be shared through the organization for adoption.  Assess the efficiency and effectiveness of actions implemented to address audit issues. Communication :  Communicate effectively verbally and in writing by adopting appropriate communication style to individuals at all levels of the organization and remaining open to disagreement or new ideas.  Articulate understanding of business areas under review, and demonstrates thorough test work and solid rationale for potential audit issues.  Update Audit Manager and Zone Audit Director as needed on audit progress and potential issues in a timely manner. Leadership:  Develop an open and honest working relationship with those being audited and maintain a professional approach at all times.  Share best practices, tools and testing methodologies with other team members, and contribute to departmental projects.  Will be leading an audit team, and will be the key point of contact with those being audited.  Displays leadership and project management skills to complete quality work on time with budgeted resources. Qualifications & Skills:  Undergraduate degree in Finance/Business Administration, Accounting and/or in Computer Science, MIS, or other relevant field.  3-4 plus years of professional experience in an audit related role within a Big-4 accounting firm and/or large corporation’s internal audit department preferred. Additional finance experience would be a plus.  General knowledge of risk/control frameworks (COSO, COBIT) required.  A professional accounting/audit certification (CPA, CIA, etc.) or IT (CISA, CIA, CISM, etc.) certification preferred.  FMCG/Manufacturing experience preferred.  Sarbanes-Oxley experience preferred.  US GAAP/IFRS experience preferred.  SAP knowledge preferred.  Goal-oriented and outgoing with strong interpersonal and teamwork skills.  Strong written and verbal communication skills.  Ability to think and work analytically.  Ability to develop strong and lasting relationships with all levels of management.  Willingness to travel (50%).  Must fluently speak English (Asian/European languages are plus). The qualified candidate must be able to work with multiple organizations and teams, consistently meet deadlines and work well under time constraints and be able to quickly learn and understands diverse business areas/systems. Show more Show less

Responsibilities: Minimum of 10+ Years of overall experience, with at least 5 Years in leadership Strong understanding of search engine algorithms and ranking factors. SEO Strategy Development and Execution (10 Million traffic monthly) Strong leadership experience managing a team of 4-5 SEO specialists. Proficiency in advanced analytics tools (e.g., Google Analytics, SEMrush, Ahrefs,Moz etc.) for monitoring and improving SEO performance. Scaling SEO for Large Organizations Communication and Stakeholder Management Experience: 12+ Years Budget: 60 LPA (Internal reference only) Location: Noida (WFO) Role Description: We are seeking a dynamic and experienced SEO Head to lead our search engine optimization strategies and enhance our online presence. The ideal candidate will have a deep understanding of SEO best practices, emerging trends, and a proven track record of driving organic traffic growth. You will play a crucial role in shaping our digital strategy, improving our search engine rankings, and ensuring our content reaches and engages our target audience effectively. Job Responsibilities: ● Strategy Development: Develop and implement comprehensive SEO strategies to improve organic search rankings, drive traffic, and increase conversions. ● Team Leadership: Lead and mentor a team of SEO professionals, including analysts and specialists, to achieve set goals and foster a collaborative and high-performance environment. ● Keyword Research & Analysis: Conduct in-depth keyword research and competitive analysis to identify opportunities for content creation and optimization. ● On-Page Optimization: Oversee on-page SEO efforts including meta tags, header tags, URL structures, and internal linking to enhance website performance and user experience. ● Technical SEO: Ensure technical aspects of SEO, including site architecture, crawlability, and indexability, are optimized for search engines. ● Content Strategy: Collaborate with content teams to develop and optimize content that aligns with SEO best practices and user intent. ● Link Building: Develop and execute effective link-building strategies to increase domain authority and drive referral traffic. ● Performance Tracking: Monitor and analyze SEO performance using tools like Google Analytics, Google Search Console, and other SEO tools. Provide regular reports and insights to stakeholders. ● Trend Analysis: Stay updated on industry trends, algorithm changes, and emerging technologies to keep our SEO strategies current and effective. ● Collaboration: Work closely with other departments including Marketing, Product, and IT to align SEO efforts with broader business objectives and digital marketing campaigns. Skills: ● Minimum of 10+ Years of overall experience, with at least 5 Years in leadership ● Proven expertise in SEO tools (e.g., Google Analytics, SEMrush, Ahrefs, Moz). ● Strong understanding of search engine algorithms and ranking factors. ● Excellent analytical, organizational, and project management skills. ● Ability to lead and inspire a team while managing multiple projects. ● Strong communication skills with the ability to present data-driven insights to stakeholders. ● Strategic thinker with a results-driven mindset. ● Creative problem solver with a keen eye for detail. ● Adaptable to a fast-paced, ever-evolving digital landscape. Education: Bachelor’s degree in Marketing, Business, Communications, or a related field. Advanced degree certification in SEO/SEM is a plus. Show more Show less

Location : Hyderabad (4 days Work from Office) Full time opportunity Position : SAP ABAP Technical Consultant Experience :10+ Years Email Id for CV sharing : shivangi@zyoin.com Roles and Responsibilities: Experience with SAP S/4HANA and follow-on SAP versions. This role plays a crucial part in ensuring the smooth operation and optimization of SAP modules related to finance, procurement, and sales. The Senior ABAP Developer will need not only strong technical skills but also a deep understanding of business processes to effectively translate requirements into efficient technical solutions ABAP Development: Develop, design, and implement ABAP solutions to support and enhance functionalities within various ERP processes. Knowledge on EWM is an added advantage. Knowledge of integration with SAP PI/PO / CPI will be an added advantage. Customization & Enhancement: Adapt standard SAP functionalities to meet specific business needs. Technical Analysis: Perform in-depth technical analysis, troubleshoot issues, and provide effective solutions for complex problems within the SAP landscape. Optimization & Performance Tuning: Identify opportunities for system optimization, performance tuning, and efficiency improvements within ABAP developments. Documentation & Reporting: Create technical documentation, specifications, and reports related to ABAP developments and integrations. Collaboration: Collaborate with cross-functional teams, including functional consultants, analysts, and project managers across international boundaries, to ensure successful project deliveries and support ongoing operations. Qualifications and Skills: Bachelor's degree in Computer Science, Information Technology, or related field. 6-10 years of hands-on experience in ABAP development within SAP environments. Strong understanding of SAP development tools, methodologies, and best practices. Understanding of SAP Fiori and UI5 for frontend developments. Extensive experience with ABAP on HANA, CDS , Odata and Advanced OO- ABAP. Knowledge on BOPF,RAP and SAP BTP offerings, clean core is an added advantage. Experience in customizing and enhancing standard SAP functionalities. Knowledge in Agile methodology and experience in Scrum will be a benefit. Ability to analyze business requirements and translate them into technical solutions. Excellent communication skills and ability to collaborate effectively with cross- functional teams. Certifications in SAP ABAP or relevant modules (optional but beneficial). Show more Show less

About us: We are India’s Leading Recruitment & Staffing firm having offices in Bangalore and Hyderabad. We cater to tech and non-tech talent across customers which are startups, mid and large-size product companies, captives, and Fortune 800 companies. We have done over 15,000 placements. We have been operational since 2005, and have won prestigious awards from various platforms which include LinkedIn group, JobsforHer, Owler, IIM Jobs, etc. Zyoin specializes in solving hiring challenges for our customers and provides customized recruitment solutions our bouquet of offerings includes Permanent Staffing, Contract Staffing, RPO, Executive Search, and Payroll processing. We aspire to become the most respected corporation that provides the best in the breed hiring solutions. We are looking for recruitment enthusiasts who thrive on challenges and are willing to go the extra mile in all aspects. What we offer you? 1. A dynamic work environment with unmatched learning. 2. An open-minded, collaborative, and vibrant culture 3. Performance-driven environment. Specifications: Why should you join us? 1. A dynamic work environment with unmatched learning. 2. Vibrant, modern work culture with no dress code. 3. Performance-driven environment. 4. Specialized Learning and Development Programs 5. Leaders are visible and accessible 6. Young and diverse company culture 7. Weekly Engagement activities 8. Wins are celebrated Location: Bangalore ( WFO) Position: Principal Talent Acquisition Key Responsibilities: ● Responsible for managing and executing end-to-end recruitment processes across various roles and industries. ● Lead and mentor a team of recruiters, ensuring performance goals are met and recruitment delivery is seamless. ● Collaborate closely with internal stakeholders to understand hiring needs and develop effective recruitment strategies. ● Advertise job openings on multiple platforms including job portals, social media, and professional networks. ● Use social media channels and talent communities to attract active and passive candidates. ● Headhunt and approach potential candidates, including those not actively looking for new opportunities. ● Screen and assess candidates based on job requirements, organizational fit, and career aspirations. ● Brief candidates about job roles, expectations, compensation, and company culture. ● Schedule and coordinate interviews with hiring managers and track interview feedback. ● Conduct reference checks and background verification before finalizing offers. ● Communicate interview results and next steps to candidates in a timely and professional manner. ● Work towards and exceed recruitment targets, contributing to overall business success. ● Prepare and present recruitment metrics and reports to management for decision-making. ● Ensure a positive and professional experience for candidates throughout the recruitment process. ● Contribute to process improvements and innovations within the talent acquisition function. Show more Show less

Role- Public Relations Associate/ PR Associate Experience Range: 2 to 10 Years Location- Bangalore Working days- Monday- Saturday (6 days) Responsibilities : Develop and implement effective PR strategies to promote the company's image. Create and maintain positive relationships with media representatives and key influencers. Draft and edit press releases, articles, and other communication materials. Organize and coordinate events, press conferences, and interviews. Monitor media coverage and analyze results to measure the success of PR campaigns. Collaborate with internal teams to ensure consistent messaging and communication. Requirements: Proven experience as a Public Relations Specialist or similar role. Strong written and verbal communication skills. Excellent interpersonal and relationship-building abilities. Ability to work well under pressure and meet tight deadlines. Familiarity with social media and digital marketing trends. Show more Show less

Job Title - Technical Recruiter Experience - 1 years to 3 years Location - Bangalore Job Descriptio n: 1. Developing a good understanding of the organization, our industry, what we do, and our work culture and environment. 2. Create an inspiring team environment with an open communication culture 3. Set clear team goals 4. Advertising vacancies by drafting and placing adverts in a wide range of media, for example, newspapers, websites, and magazines. 5. Using social media to advertise positions, attract candidates and build relationships with candidates and employers. 6. Headhunting - identifying and approaching suitable candidates who may already be in work; using candidate databases to match the right person to the internal vacancy. 7. Requesting references and checking the suitability of applicants before submitting their details to the interviewer. 8. Briefing the candidate about the responsibilities, salary, and benefits of the job in question. 9. Informing candidates about the results of their interviews. 10. Offering advice to both internal stakeholders and candidates on pay rates, training, and career progression. 11. Motivate team members and team mentoring 12. Listen to team members’ feedback and resolve any issues or conflicts 13. Recognize high performance and reward accomplishments 14. Encourage creativity and risk-taking 15. Suggest and organize team-building activities 16. Working towards and exceeding targets that may relate to the number of candidates placed 17. Review recruitment policies to ensure the effectiveness of selection techniques and recruitment programs. Show more Show less

Job Summary: The SDE-III (Backend) leads the design, development, and maintenance of highly available backend services. This role involves providing technical expertise, ensuring seamless integration, high performance, and reliability by collaborating with teams, continuous improvement, and proactive issue resolution in a dynamic production environment. Roles and Responsibilities: ● Lead people management and project delivery for the engineering team. ● Lead design, development, and maintenance of backend applications. ● Evaluate and choose the right technologies to meet business objectives around system performance and reliability. ● Collaborate with engineers and product managers within and across teams to ensure timely project delivery. ● Develop fast, interactive web applications incorporating the best user experience patterns. ● Create reusable components to be used across the application. ● Stay updated with the latest backend development trends and best practices. ● Lead code quality efforts by writing unit and integration tests and conducting code reviews. ● Identify and address performance bottlenecks by optimizing code. ● Lead weekly on-call processes and proactively debug and resolve production issues. ● Write documentation on dynamic UI, modularity, and RCA (Root Cause Analysis). ● Hire, train, and manage a team of 4-6 software developers, assisting in their technical growth. ● Lead people management processes, including 1-on-1s, goal setting, and career planning. Must-Have Requirements: ● BE or higher in Computer Science or related technical discipline (or equivalent). ● Minimum 5 years of experience as a backend engineer in a microservices environment with exposure to systems spanning multiple services. ● Proficiency in Java and building RESTful services using the Spring/SpringBoot framework. ● Experience with relational databases like MySQL and PostgreSQL, and NoSQL databases like MongoDB, Cassandra, etc. ● Exposure to public clouds such as AWS, GCP, and Azure. ● Experience with event streaming platforms like Kafka. ● Familiarity with caching technologies like Redis and Hazelcast. ● Exposure to monitoring, alerting, and logging tools (e.g., NewRelic, Prometheus, PagerDuty, ELK). ● Excellent system design, problem-solving, and debugging skills. ● Experience producing high-quality code with unit and functional test cases. ● Strong command over Data Structures and Algorithms. ● Familiarity with agile development methodologies. ● Ability to mentor and train junior developers. ● Thrive in a dynamic, challenging work environment and work well in teams. Show more Show less

Designation- Brand Sales Manager (AD Sales) Location- Bangalore Work Mode- Work From Office (6 Days) Shift- Day Shift Seniority Level- Entry or Associate Level Role Summary: As a Brand Sales Manager, you will be responsible for conceptualizing digital solutions with the creative team to deliver client and brand requirements. You will also be responsible for independently driving timely and high-quality sales pitches for our company. In addition, you will be expected to actively reach out to brands and agencies to create new monetization opportunities and drive them to closure with seamless execution. Responsibilities: • Identify potential clients/brands to offer them advertising services. • Initiate discussions with the brands through emails, calls, and scheduled meetings. • Deliver Mygate sales pitches convincing clients to subscribe to an advertising space. • Explain the features of available ad space and their accompanying rates. • Negotiate and finalize deals in accordance with the company's contract guidelines and policies. • Forecast, measure, and report the results of various projects with partners. • Keep a great ongoing relationship with current partners and offer new ways to grow the partnership. • Deliver a great experience to our partners working with our organization – you will represent our brand and be our partner's liaison internally. • Manage and scale a revenue pipeline with advertisers, and online ad networks/agencies. • Collaborate with senior management and other marketing teams to align our internal goals with new and existing partner relationships. Requirements: • Excellent Communication & Presentation Skill • Stakeholder management skills • Conflict resolution and ability to self-motivate and motivate a team • A go-getter, who is hungry to be a part of the fabulous growth story • Bachelors/Masters degree The role will have an overall revenue target and may require moderate travel. Show more Show less

Role: Consultant – Salesforce Administration Experience: 8 to 12.4 years Location: Hyderabad ROLES & RESPONSIBILITIES  Trusted Sales Force Consultant who will develop and manage Sales Force in alignment with the corporate goals  System Configuration: o Configure and customize Salesforce to meet business needs. o Create and maintain custom fields, objects, and workflows. o Develop and maintain reports and dashboards.  User Management: o Create, manage, and maintain user accounts, profiles, and roles. o Grant and revoke access to different parts of the system. o Manage user licenses and ensure efficient usage.  Data Management: o Ensure data accuracy, integrity, and consistency. o Perform data imports, exports, and cleanups. o Manage data storage and archiving.  Security Management: o Implement and maintain security settings and access controls. o Ensure compliance with security policies and regulations.  Training and Support: o Provide training and support to users on how to use Salesforce. o Address user issues and troubleshoot problems.  Collaboration: o Work with stakeholders to understand business requirements and translate them into Salesforce solutions. o Collaborate with other teams, such as Operations, IT, Sales and Marketing to ensure smooth Salesforce implementation and usage.  Staying Updated: o Keep abreast of new Salesforce features, updates, and best practices. o Proactively identify opportunities to improve Salesforce usage and effectiveness.  Works with leadership team to establish the Sales Force Strategic Plan, project/program roadmap and budget to achieve the goals of the organization  Develops processes to proactively evaluate and modify plans based on new opportunities or changes to the operating model to ensure continuous alignment of priorities, resource utilization and funding  Actively monitor and improve day to day performance of Sales force platform & applications to ensure high availability and minimize business disruption  Supervises the processes to ensure Data Quality, Data Governance, Data Security and Data Privacy  Develops and maintains an enterprise-wide business recovery plan to ensure timely and effective restoration of Salesforce services  Partner with HR to ensure appropriate training programs for the organization are in place to attract, retain and develop key personnel required to support the portfolio of technology and services  Delivers within approved operating budget  Ensure companywide end user training, communications, help desk  Ensures communication and continuous engagement of the partners, investors, and stakeholders about the sales force technology strategy  Ensures availability of the right data to enable data driven decision making across the business units  May perform other duties as assigned by management SKILLS AND KNOWLEDGE  Expertise in cultivating and managing relationships with sales force technology vendors, suppliers, and external partners  Proven experience in vendor selection, contract negotiation, and overseeing service-level agreements to ensure access to essential technology resources and support  Strong grasp of risk management principles, with the ability to identify, assess, and mitigate technology-related risks effectively  In-depth knowledge of current technology trends and their evolution, with the ability to leverage this understanding for strategic advantage  Comprehensive understanding of business planning processes and their integration with technology initiatives  Proficient in conducting technological analyses and research to inform decision-making  Exceptional communication skills, with the ability to convey complex information clearly and effectively  Excellent team collaboration and organizational skills, ensuring effective project execution  Outstanding problem-solving abilities, with a focus on innovative solutions  Deep appreciation for data-driven decision-making and its impact on business outcomes JOB REQUIREMENTS  Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field or Master’s degree or MBA is preferred and 8-10 years related experience.  Proven experience as a Consultant – Sales Force Administration role in Enterprise or Product organizations Show more Show less

Role: Consultant – Salesforce Administration Experience: 8 years Location: Hyderabad ROLES & RESPONSIBILITIES  Trusted Sales Force Consultant who will develop and manage Sales Force in alignment with the corporate goals  System Configuration: o Configure and customize Salesforce to meet business needs. o Create and maintain custom fields, objects, and workflows. o Develop and maintain reports and dashboards.  User Management: o Create, manage, and maintain user accounts, profiles, and roles. o Grant and revoke access to different parts of the system. o Manage user licenses and ensure efficient usage.  Data Management: o Ensure data accuracy, integrity, and consistency. o Perform data imports, exports, and cleanups. o Manage data storage and archiving.  Security Management: o Implement and maintain security settings and access controls. o Ensure compliance with security policies and regulations.  Training and Support: o Provide training and support to users on how to use Salesforce. o Address user issues and troubleshoot problems.  Collaboration: o Work with stakeholders to understand business requirements and translate them into Salesforce solutions. o Collaborate with other teams, such as Operations, IT, Sales and Marketing to ensure smooth Salesforce implementation and usage.  Staying Updated: o Keep abreast of new Salesforce features, updates, and best practices. o Proactively identify opportunities to improve Salesforce usage and effectiveness.  Works with leadership team to establish the Sales Force Strategic Plan, project/program roadmap and budget to achieve the goals of the organization  Develops processes to proactively evaluate and modify plans based on new opportunities or changes to the operating model to ensure continuous alignment of priorities, resource utilization and funding  Actively monitor and improve day to day performance of Sales force platform & applications to ensure high availability and minimize business disruption  Supervises the processes to ensure Data Quality, Data Governance, Data Security and Data Privacy  Develops and maintains an enterprise-wide business recovery plan to ensure timely and effective restoration of Salesforce services  Partner with HR to ensure appropriate training programs for the organization are in place to attract, retain and develop key personnel required to support the portfolio of technology and services  Delivers within approved operating budget  Ensure companywide end user training, communications, help desk  Ensures communication and continuous engagement of the partners, investors, and stakeholders about the sales force technology strategy  Ensures availability of the right data to enable data driven decision making across the business units  May perform other duties as assigned by management SKILLS AND KNOWLEDGE  Expertise in cultivating and managing relationships with sales force technology vendors, suppliers, and external partners  Proven experience in vendor selection, contract negotiation, and overseeing service-level agreements to ensure access to essential technology resources and support  Strong grasp of risk management principles, with the ability to identify, assess, and mitigate technology-related risks effectively  In-depth knowledge of current technology trends and their evolution, with the ability to leverage this understanding for strategic advantage  Comprehensive understanding of business planning processes and their integration with technology initiatives  Proficient in conducting technological analyses and research to inform decision-making  Exceptional communication skills, with the ability to convey complex information clearly and effectively  Excellent team collaboration and organizational skills, ensuring effective project execution  Outstanding problem-solving abilities, with a focus on innovative solutions  Deep appreciation for data-driven decision-making and its impact on business outcomes JOB REQUIREMENTS  Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field or Master’s degree or MBA is preferred and 8-10 years related experience.  Proven experience as a Consultant – Sales Force Administration role in Enterprise or Product organizations Show more Show less

Job Description: As we work towards establishing our presence globally we are looking to hire a leader to build and expand the business and team there. Location: Mumbai, Hyderabad Working days: 6 days. General shift Key Responsibilities: - Sales Strategy Development: Formulate and implement effective sales strategies to enhance market presence and achieve revenue targets for bromine derivatives. - Client Relationship Management: Build and sustain strong relationships with existing and potential clients, understanding their needs and providing tailored solutions. - Market Analysis: Conduct thorough market research to identify trends, customer preferences, and competitive dynamics, informing sales approaches. - Product Promotion: Educate clients on the features and benefits of bromine derivatives, effectively communicating complex technical information. - Sales Reporting: Maintain accurate records of sales activities, including calls, presentations, and closed deals, and provide regular performance reports to senior management. - Collaboration: Work closely with marketing, product development, and technical teams to align sales efforts with product offerings and market demands. - Experience: Minimum of 5 years in sales within the chemical industry, with a focus on bromine derivatives or related products. Skills: - Strong communication and negotiation abilities. - Proven track record of meeting or exceeding sales targets. - In-depth understanding of the chemical manufacturing sector and bromine derivatives. - Proficiency in CRM software and Microsoft Office Suite. - Personal Attributes: - Self-motivated and results-oriented. - Ability to work independently and as part of a team Show more Show less

Sales Manager Derivatives - Iodine Job Description: As we work towards establishing our presence globally we are looking to hire a leader to build and expand the business and team there. Location: Mumbai, Hyderabad Working days: 6 days. General shift Key Responsibilities: - Sales Strategy Development: Formulate and implement effective sales strategies to enhance market presence and achieve revenue targets for bromine derivatives. - Client Relationship Management: Build and sustain strong relationships with existing and potential clients, understanding their needs and providing tailored solutions. - Market Analysis: Conduct thorough market research to identify trends, customer preferences, and competitive dynamics, informing sales approaches. - Product Promotion: Educate clients on the features and benefits of bromine derivatives, effectively communicating complex technical information. - Sales Reporting: Maintain accurate records of sales activities, including calls, presentations, and closed deals, and provide regular performance reports to senior management. - Collaboration: Work closely with marketing, product development, and technical teams to align sales efforts with product offerings and market demands. - Experience: Minimum of 5 years in sales within the chemical industry, with a focus on iodine derivatives or related products. Skills: - Strong communication and negotiation abilities. - Proven track record of meeting or exceeding sales targets. - In-depth understanding of the chemical manufacturing sector and iodine derivatives. - Proficiency in CRM software and Microsoft Office Suite. - Personal Attributes: - Self-motivated and results-oriented. - Ability to work independently and as part of a team Show more Show less

Position Title: Operation Delivery Leader (Coding Quality) Function: Medical Coding Experience: Min 15-18 years of experience in Medical coding Location: Hyderabad Shift Timings: 12:00 to 22:00 Hrs. (flexible) Reporting To: Director Responsibilities : Lead a team of quality senior managers/managers/ assistant managers for multiple business units/customers and across locations. Lead closer calibrated quality outcomes for end customers. Drive customer satisfaction for quality of coding output including corrective and preventive actions for customer quality concerns. Build and operate a predictable quality model and well aligned outcome-based quality assurance unit for coding. Actively collaborate new customer engagements for better quality outcomes including calibration, SOP inputs Drive the structure and governance for ongoing customer calibrations. Collaborate and drive coding compliance reviews, alignment, and actions. Lead quality representation in business reviews – weekly, monthly, and quarterly as well customer and internal stakeholders/leadership visits. Drive high level of visibility on business performance and measures to relevant internal stakeholders.  Actively lead collaborative efforts and cohesive outcomes between US and Global QA teams Drive and guide analytics for comprehensive quality dashboards along with business insights and publish for internal stakeholders and leaders Drive quality transformation initiatives and continual process improvement. Create effective quality sampling process and governance. Drive QA effectiveness and alignment with customer perceived quality. Collaborate with product team to build and manage comprehensive QA workflow tool along with reporting and insights capabilities. Drive process improvement initiatives including process reengineering, lean and automation initiatives to drive efficiency. Drive value-based initiatives including upstream opportunities from AR to coding, coding denials to abstract coding as well coding optimization, benchmarking, and CDI/provider education initiatives as well technology initiatives such as autonomous coding, coding edits/scrubbers and auto fixes. Collaborate with training team to drive effective feedback loop to address quality gaps through onboarding training. Drive high performing quality operations with closer governance on KPIs such as productivity, absenteeism, shift adherence, utilization, productive time etc Drive high people engagement including framework for periodical connects including 1 to 1, skips, FGDs as well use the people survey tool to drive meaningful actions, EWS and employee retention and govern attrition. Manage all exceptions and escalations for quality team. Drive people development efforts and framework around IDP and R&R initiatives and be an inspiring people leader Closely work with operations to meet dynamic business needs on quality support. Review and govern external audits rebuttals and final outcomes. Govern transactional quality operations as well drive strategic initiatives and implement best QA practices. Identify process improvement/business excellence/process reengineering opportunities and drive further. Drive automation and transformation initiatives. Exposure to digital solutions, automation, AI and analytics and ability to implement digital solutions. Analytical and structured approach with extensive experience in implementing high impact projects and delivering transformation projects in scale. No of years of Experience: Minimum 18 Years of Experience in managing Multispecialty Coding in RCM/US healthcare is preferred along with understanding on Quality Concepts. Minimum Qualification: Graduation. Required Qualifications  License/Certifications: Currently holds and maintains at least 1 role-related certification (CCS or CIC for inpatient roles, CPC, COC, CCS, CCS-P for outpatient roles, CPMA for auditing role).  Additional certifications in specific specialties (CEMC, CASCC, CEDC, CGSC, CHONC, CIRCC, COBGC) are a plus.  Experience in professional and facility coding.  Strong knowledge of CMS guidelines, Ambulatory Payment Classification (APC), Outpatient Prospective Payment System (OPPS), National Correct Coding Initiative (NCCI) edits, and Inpatient Prospective Payment System (IPPS). Desired Qualifications:  Experience in RCM/US Healthcare: Preference strong domain understanding of US healthcare (Payer/Provider); Provider experience preferred.  Excellent communication skills, presentation skills, and proficiency in MS Excel & PowerPoint.  Education – Bachelor’s degree in a medical allied course is preferred. For other courses, a high level of knowledge and relevant work experience to illustrate capability.  Proficiency in medical terminologies and disease processes.  Strong attention to detail.  Ability to work independently and as part of a team.  At least 1 year of experience as a quality auditor is preferred.  Experience working with coding software such as Epic, Cerner, Meditech, and 3M 360. Show more Show less

Location : Hyderabad (4 days Work from Office) Full time opportunity Position : Zendesk Specialist Experience : 7+ Years Email Id for CV sharing : shivangi@zyoin.com Purpose of the Job The Zendesk AI Specialist supports the execution of the platform’s strategic roadmap by managing the implementation of workflows, maintaining platform functionality, and ensuring seamless integration of Autonomous AI Agent capabilities. This role emphasizes operational excellence and user satisfaction through optimized configurations and responsive problem-solving. Core Responsibilities Workflow Implementation  Configure and implement workflows as directed by the Zendesk Architect to meet business requirements.  Leverage Autonomous AI Agent capabilities to enhance automation and agent productivity.  Ensure workflows are efficient, maintainable, and aligned with platform standards. Operational Excellence  Troubleshoot and resolve technical issues related to platform performance.  Monitor daily operations of the Zendesk platform, addressing abnormalities promptly.  Ensure integrations with third-party tools function reliably. Collaboration and Training  Partner with the Zendesk Architect to understand strategic priorities and translate them into operational tasks.  Train end-users and provide ongoing support to improve user experience and satisfaction. Platform Optimization  Identify opportunities to improve platform performance and efficiency.  Implement updates and improvements to ensure the platform remains aligned with best practices. Key Skills and Qualifications Zendesk AI Specialist  Hands-on experience in configuring and implementing workflows in Zendesk.  Familiarity with Zendesk Autonomous AI Agent functionalities.  Strong problem-solving and troubleshooting abilities.  Effective collaboration and training skills.

Key Responsibilities: Behavioural Academy Management: ● Academy Setup: Establish the Behavioural Academy to focus on developing core interpersonal and professional skills, such as time management, negotiation, prioritization, and influencing skills. ● Curriculum Design: Develop and implement a comprehensive curriculum tailored to different employee levels, from individual contributors (ICs) to mid-level managers (N-1s and N-2s). ● Skill Assessment: Create tools and processes to assess employees' behavioural competencies, identifying areas for development. ● Training Programs: Design and deliver a range of training programs, including workshops, e-learning modules, and on-the-job training (OJT), to address behavioural skill gaps. ● Storytelling and Data Visualization: Collaborate with partners like Story Wala to integrate storytelling with data into the training, enhancing communication and presentation skills. ● Continuous Improvement: Regularly evaluate the effectiveness of behavioural training programs, using feedback and performance data to refine and enhance offerings. Leadership Development: ● Leadership Program Design: Develop and launch targeted leadership development programs, such as the "Lead Program," focusing on building leadership capabilities in N-1s and other key leaders. ● Coaching and Mentoring: Implement coaching and mentoring initiatives to support leadership development, providing personalized growth opportunities for emerging leaders. ● Leadership Offsites and Workshops: Plan and execute leadership offsites and workshops that foster bonding, collaboration, and strategic alignment among leadership teams. ● Leadership Behaviours and Culture: Identify and promote key leadership behaviours that align with the organization's mission, vision, and values, fostering a culture of inspiring leadership and continuous learning. ● Mission and Values Workshops: Conduct workshops that reinforce the organization’s mission, vision, and values, helping leaders and employees embody these principles in their daily work. ● Assessment and Feedback: Develop IDPs basis leadership assessments and feedback mechanisms, such as 360-degree evaluations and psychometric tests, to track leadership development progress. Learning Program Design and Delivery: ● Behavioural and Leadership Curriculum Development: Lead the design and development of learning programs that cater to both behavioural skills and leadership capabilities, ensuring they are engaging, relevant, and impactful. ● Instructional Methods: Utilize a variety of instructional methods, including experiential learning, immersive learning scenarios, e-learning, and classroom training, to meet diverse learning needs. ● LMS Management: Oversee the implementation and management of a Learning Management System (LMS) that supports both behavioural and leadership development programs. ● Vendor Management: Identify and collaborate with external training providers and coaches, ensuring that their offerings align with the organization’s leadership development goals. ● Budget Management: Manage the budget for Behavioural Academies and Leadership Development initiatives, ensuring effective use of resources and high-quality program delivery within financial constraints. Collaboration and Communication: ● Cross-Functional Collaboration: Work closely with department heads, HR, and senior leadership to ensure learning programs are aligned with business objectives and leadership development needs. ● Employee Communication: Promote engagement and participation in Behavioural and Leadership Academies through clear and compelling communication strategies. ● Reporting and Metrics: Track and report on the effectiveness of Behavioural and Leadership Development programs, using key metrics to guide continuous improvement and demonstrate ROI. Qualifications: Education: Bachelor’s degree in Learning and Development, Human Resources, Organizational Development, or a related field. A Master’s degree or relevant certifications (e.g., CPLP, ATD) is a plus. Experience: Minimum of 1.5-7 years of experience in Learning and Development, with a strong focus on behavioural skills training and leadership development. Certifications: Certified Coach, Hogan, DISC certification will be an added advantage for this role. Skills: ● Proven experience in designing and implementing behavioural and leadership development programs. ● Strong project management skills with the ability to manage multiple initiatives simultaneously. ● Excellent communication and interpersonal skills, with the ability to work effectively across all levels of the organization. ● Experience with e-learning platforms and LMS management. ● Data-driven approach with the ability to analyse learning needs and outcomes.

Role: CRM Manager Location: Bangalore Employment Type: Full-Time We are seeking a dynamic and results-driven CRM Manager with 5 to 7 years of experience to lead our customer engagement and retention initiatives. You will manage a small team and own the strategy and execution of CRM campaigns using tools like MoEngage and HubSpot. The ideal candidate will bring strong analytical skills, customer lifecycle expertise, and a deep understanding of marketing automation. RESPONSIBILITIES ● Develop and execute CRM strategies to drive user engagement, retention, and revenue growth. ● Manage and mentor a team of CRM specialists or executives. ● Own end-to-end campaign planning, execution, and performance tracking across email, push, SMS, and in-app channels using MoEngage and HubSpot. ● Segment audiences effectively to deliver highly personalized and relevant messaging. ● Work cross-functionally with Product, Content, Design, and Data teams to optimize CRM journeys. ● Analyze performance metrics and customer behavior to refine CRM strategies. ● Ensure data hygiene and proper CRM tool integration with other marketing and product platforms. ● Drive A/B testing and experimentation to improve campaign effectiveness. ● Stay updated with the latest CRM trends and marketing automation innovations. ● Work cross-functionally with Product, Content, Design, and Data teams to optimize CRM journeys. ● Analyze performance metrics and customer behavior to refine CRM strategies. ● Ensure data hygiene and proper CRM tool integration with other marketing and product platforms. ● Drive A/B testing and experimentation to improve campaign effectiveness. ● Stay updated with the latest CRM trends and marketing automation innovations. QUALIFICATIONS ● 5–7 years of hands-on CRM experience, with at least 2 years in a team management or lead role. ● Proven expertise in Clevertap MoEngage and HubSpot (certifications are a plus). ● Strong analytical and problem-solving skills with a data-driven mindset. ● Experience in customer lifecycle management, segmentation, and campaign automation. ● Excellent communication and team leadership skills. ● Ability to thrive in a fast-paced, agile environment.

As an ideal candidate for this position, you should possess a solid background in Corporate Insurance, Credit Insurance, and comprehensive knowledge of the end-to-end insurance process. Your experience should cover various types of insurance such as Marine, Fire, and Corporate Insurance. Your responsibilities will include negotiating with insurance agencies to establish policy terms, finalizing insurance agencies during onboarding and renewals, and ensuring credit limits are approved before client onboarding. You will be accountable for sharing MIS files with insurance agencies, timely filing of NNP and claims, and ensuring all necessary documents are submitted for claims. Additionally, you will be required to develop and implement SOPs and policies for the insurance process, along with maintaining MIS related to NNP and claims. The essential skills for this role include a deep understanding of Credit Insurance Practices/Processes, credit limits, and credit risk. Proficiency in Excel is crucial for this position. A B.Com degree is a minimum requirement, while an MBA would be considered an added advantage.,