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Job Type

Full Time

Job Description

About The Opportunity

Operating at the intersection of IT Service Management and Enterprise SaaS, we architect, implement, and support ServiceNow-powered digital workflows for Fortune-500 and high-growth firms worldwide. Our India delivery centre is expanding its on-site engineering team to accelerate platform upgrades, app development, and complex integrations that drive measurable business outcomes.

Role & Responsibilities

  • Design, develop, and maintain scoped applications, workflows, and UI components on the ServiceNow platform.
  • Configure ITSM, ITOM, and CMDB modules, ensuring data integrity and alignment with business processes.
  • Write clean, efficient server-side and client-side scripts (Business Rules, Script Includes, UI Policies, UI Actions).
  • Build integrations with third-party systems using REST/SOAP APIs, MID Server, and IntegrationHub.
  • Collaborate with Product Owners and QA to translate requirements into sprint deliverables and resolve defects swiftly.
  • Establish best-practice DevOps pipelines, version control, and automated testing for reliable, repeatable releases.

Skills & Qualifications

Must-Have
  • 3+ years hands-on ServiceNow development across ITSM/ITOM modules.
  • Proficient in JavaScript, Glide APIs, and Flow Designer.
  • Experience drafting technical design docs and Agile story grooming.
  • Strong integration skills with REST APIs and JSON/XML payloads.
  • Solid understanding of CMDB data models and discovery patterns.
  • On-site availability at India delivery location.

Preferred

  • ServiceNow CSA or CIS certification.
  • Exposure to Performance Analytics, HRSD, or SecOps.
  • Knowledge of ATF, Jenkins, or Git-based CI/CD pipelines.

Benefits & Culture Highlights

  • Cutting-edge ServiceNow projects with enterprise impact.
  • Merit-driven career path and funded certifications.
  • Collaborative, tech-centric workplace fostering innovation.
Skills: servicenow development,scripting,devops,servicenow,javascript,glide apis,cmdb,integrationhub,flow designer,servicenow developer,itsm,rest apis,itom,agile,automated testing,xml,json

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