Service Manager

Job Title: Service Manager- ELV & Site Operations

Location: On-site across Delhi NCR, Gurgaon & Noida

Overview:

We’re seeking an experienced Service Manager to oversee end-to-end ELV installations (CCTV, Access Control System, Parking Management System, PA, Networking, BMS) and manage site operations. You’ll coordinate with vendors, sub‑contractors, and clients to ensure timely, high-quality delivery, covering site surveys, material planning, billing, and hands-on supervision.

Key Responsibilities:

• Vendor & Client Coordination- Lead communications and coordination with vendors, contractors, and clients to monitor and report project progress.
• Supervision & Quality Control-Oversee site activities to ensure timely completion, adherence to technical specifications, safety, and quality standards.
• Material Indents & BOQ Management- Prepare and verify material indents based on Bills of Quantities. Liaise with procurement to ensure timely availability.
• Tendering & Site Surveys- Conduct site surveys to support tendering and resolve design-related issues in collaboration with engineering teams.
• Progress Meetings & Site Coordination- Organize and lead site meetings with stakeholders to review milestones, logistical challenges, and next steps.
• Measurement Checks & Client Billing- Review contractor measurements and prepare client invoices in accordance with standard practices, ensuring accuracy and compliance.
• Bill Scrutiny & Payment Certification-Examine and certify bills for contractor payments, ensuring alignment with pre-agreed rates and approved scope.
• ELV Systems Installation Oversight-Manage end-to-end installation of ELV systems (CCTV, Access Control system, Parking Management System, PA, Networking, BMS), ensuring technical compliance and system integration.

Qualifications & Skills:

• Educational Background: Bachelor’s in Electrical, Electronics, Telecom Engineering, or equivalent.
• Experience: 7+ years in ELV systems, site supervision, or service management in construction/infra projects.
• Technical Know‑How: Deep understanding of ELV systems deployment, wiring, commissioning, and diagnostics.
• Project Management: Familiar with BOQ, billing protocols, site surveying, and tender documentation.
• Finance & Billing: Competent in validating measurements, invoicing, and contractor payments.
• Soft Skills: Strong interpersonal communication, client/vendor liaison, meeting coordination, and leadership.
• Organizational Ability: Excellent attention to detail, scheduling, time‑management, and quality control.
• Tools Proficiency: MS Office suite, project tracking tools, and familiarity with site documentation standards.
• Atmosphere: Proactive problem solver, adaptable to dynamic conditions, with a focus on on-time, compliant execution.

Why Join us?

• Diverse exposure to ELV technologies within critical infrastructure projects.
• Dynamic role combining site leadership, technical acumen, and stakeholder coordination.
• Opportunity to deliver projects end-to-end with clear impact.

Job Types: Full-time, Permanent

Pay: ₹19,369.66 - ₹54,750.63 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Health insurance
• Provident Fund

Schedule:

• Day shift

Work Location: In person

Expected Start Date: 01/08/2025