About Aeris Communications Inc. For more than three decades, Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive, Utilities and Energy, Fleet Management and Logistics, Medical Devices, and Manufacturing. Our IoT technology expertise serves a global ecosystem of 7,000 enterprise customers and 30 mobile network operator partners, and 90 million IoT devices across the world. Aeris powers today’s connected smart world with innovative technologies and borderless connectivity that simplify management, enhance security, optimize performance, and drive growth. Job Summary Network Operations Center (NOC) Engineers monitor applications and infrastructure for a IOT solution to proactively detect problems from a central location. They analyze problems, perform troubleshooting and incident response on the system, escalate to next level and track problems through to resolution. Key Responsibilities Alarms monitoring of Aeris application and infrastructure Proactively identify the problem and take the defined actions based on scripted method of procedures Provide expertise in monitoring to department peers Escalate the issue to next level and ensure the problem resolution Page the stake holders and Set-up the Incident management bridge for problem resolution Document the problem, impact and resolution delivered by SMEs Managing multiple cases at one time while adding procedural documentation Manage your workload by accurately gauging timelines and meeting timelines Required to work in 24*7 shift Minimum Requirements Degree within Electronics Engineering/Telecommunication Engineering/ Computer Science/Computer Engineering or equivalent. 2-5 years Preferred Requirements Technical and/or functional skills: Consistent success in NOC or in an IT helpdesk within a high traffic, global enterprise environment. Experience with Zendesk, Jira or ticket tracking best practices Excellent written and verbal communication Experience with diagnostic tools and reading and interpreting logs Excellent organization skills A curious mindset and a passion for continued learning, staying abreast of new technology and techniques Service Performance indicators and their interpretation. Working experience in either Access, Core, Transport networks Knowledge of routers/switches/firewall desired but is not mandatory Personality attributes: Must possess strong interpersonal skills and have the ability to interact with all levels of employees in a professional manner. Must possess good communication skills and fluent in English speaking and Writing. Strict adherence to company policies, confidentiality, and mature judgment must be always demonstrated Desire to excel, capability to drive the solution of a problem and flexibility in work schedule Consistent attention to detail High level of commitment Team Player Customer focus approach and sense of urgency Ready to work in shifts 24x7 Aeris is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status. As part of our hiring process, Aeris may conduct background checks to verify the information provided in your application and assess your suitability for the role. The scope and type of checks will comply with the applicable laws and regulations of the country where the position is based. Additional detail will be provided via the formal application process.
About Aeris Communications Inc. For more than three decades, Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive, Utilities and Energy, Fleet Management and Logistics, Medical Devices, and Manufacturing. Our IoT technology expertise serves a global ecosystem of 7,000 enterprise customers and 30 mobile network operator partners, and 90 million IoT devices across the world. Aeris powers today’s connected smart world with innovative technologies and borderless connectivity that simplify management, enhance security, optimize performance, and drive growth. Key Responsibilities Troubleshooting technical issues directly with customers with various technical skill levels Diagnosing and repairing faults Engaging with customers directly to quickly get to the root of their problem Taking a customer through a series of actions to resolve a problem Provide support in the form of procedural documentation Managing multiple cases at one time Showing a passion for continued learning, staying abreast of new technology and techniques Manage your own workload by accurately gauging timelines and meeting deadlines Work across teams and communicate with leadership, product owners, and other technologists Minimum Requirements Degree in Computer Science or Information Technology or Telecommunications and 10+ years of IT helpdesk, technical engineering support and customer service experience within a high traffic environment Preferred Requirements Experience in Core network/Paco operation will be preferred. Certification in Microsoft, Linux, Network Plus or Cisco is advantageous Experience with network monitoring software, IP network and applications to read logs (Wireshark) Experience with running trace logs for telecom troubleshooting Experience with Salesforce, Zendesk or ticket tracking best practice Knowledge of GSM Network / WCDMA network / 3G/LTE network/ service applications characteristics and capabilities is preferable but not mandatory. Good written and verbal communication in English Good verbal communication and average written communication skills in Mandarin language is must. Consistent attention to detail High level of commitment Team Player Customer focus approach and sense of urgency. Aeris is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status. As part of our hiring process, Aeris may conduct background checks to verify the information provided in your application and assess your suitability for the role. The scope and type of checks will comply with the applicable laws and regulations of the country where the position is based. Additional detail will be provided via the formal application process.
About Aeris Communications Inc. For more than three decades, Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive, Utilities and Energy, Fleet Management and Logistics, Medical Devices, and Manufacturing. Our IoT technology expertise serves a global ecosystem of 7,000 enterprise customers and 30 mobile network operator partners, and 90 million IoT devices across the world. Aeris powers today’s connected smart world with innovative technologies and borderless connectivity that simplify management, enhance security, optimize performance, and drive growth. Job Summary As a Level 2.5 BSS engineer you will be managing BSS platform, applications and services. You will be responsible for troubleshooting issues, configuration changes, as well as controlling access to the network. Key Responsibilities Manage the IOTA BSS platform, applications and services Troubleshooting on BSS platform, applications like: Web Servers, Application Servers and Middleware applications (Kafka, JBoss, Tomcat), JSON, API’s (Rest, Soap), LDAP, Docker and Kubernetes Give technical support to sales, marketing, project managers, and the customer, including pre-sales activities that can control and supervise the BSS platform implementation Management and implementation of automation scripts. Verify and deploy new software releases Verify and support the implementation of configuration changes Analyze the risk and impact of a new service element integration or design change Coordinate and work together with other teams such as L1 support, Engineering, etc. Provide remote support and troubleshooting for integration engineers, customer, and 3rd party Create, review and update processes and procedures to implement new configuration or fix common issues Actively participate and contribute to the problem management process when necessary Cover 24x7 On-Call duty on request to support the L1 team Coordinate, support and execute proactive and reactive maintenance activities to ensure that high quality services within agreed SLAs Create and deliver reports and dashboards of KPIs Minimum Requirements Bachelor of Science in Telecommunication, Computer Information Systems, or equivalent with a minimum of 10 years of work experience Preferred Requirements Intermediate knowledge of a choice (two or more would be nice) of techologies used in scalable cloud applications: Web Servers, Application Servers and Middleware applications (Kafka, JBoss, Tomcat), JSON, API’s (Rest, Soap), LDAP, Docker and Kubernetes Intermediate Scripting knowledge (Python, Perl, Shell) Basic knowledge of SQL; Database programming would be nice Basic knowledge of Linux Knowledge of English spoken and written at a level sufficient to manage relationships with colleagues and corporate organizations with which it is connected Enterprise platforms architecture and Java programming would be nice Telecom architectures concepts and Networking knowledge would be nice Good knowledge of Virtualization and cloud concepts and hands on experience with public cloud Big Data and Artificial Intelligence / Machine Learning / Deep Learning concept Availability to work on-call Proficiency in English Ability to react quickly, also very good communication and collaboration skills Perseverance, interest in documenting and problem solving, practical spirit, advising, helping and developing others, tact, understanding, ambition, self-confidence Analytical technical thinking Aeris may conduct background checks to verify the information provided in your application and assess your suitability for the role. The scope and type of checks will comply with the applicable laws and regulations of the country where the position is based. Additional detail will be provided via the formal application process. Aeris walks the walk on diversity. We’re a brilliant mix of varying ethnicities, religions, cultures, sexual orientations, gender identities, ages and professional/personal/military experiences – and that’s by design. Diverse perspectives are essential to our culture, innovative process and competitive edge. Aeris is proud to be an equal opportunity employer.
About Aeris Communications Inc. For more than three decades, Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive, Utilities and Energy, Fleet Management and Logistics, Medical Devices, and Manufacturing. Our IoT technology expertise serves a global ecosystem of 7,000 enterprise customers and 30 mobile network operator partners, and 90 million IoT devices across the world. Aeris powers today’s connected smart world with innovative technologies and borderless connectivity that simplify management, enhance security, optimize performance, and drive growth. Key Responsibilities Troubleshooting technical issues directly with customers with various technical skill levels Diagnosing and repairing faults Engaging with customers directly to quickly get to the root of their problem Taking a customer through a series of actions to resolve a problem Provide support in the form of procedural documentation Managing multiple cases at one time Showing a passion for continued learning, staying abreast of new technology and techniques Manage your own workload by accurately gauging timelines and meeting deadlines Work across teams and communicate with leadership, product owners, and other technologists Minimum Requirements Degree in Computer Science or Information Technology or Telecommunications and 10+ years of IT helpdesk, technical engineering support and customer service experience within a high traffic environment Preferred Requirements Experience in Core network/Paco operation will be preferred. Certification in Microsoft, Linux, Network Plus or Cisco is advantageous Experience with network monitoring software, IP network and applications to read logs (Wireshark) Experience with running trace logs for telecom troubleshooting Experience with Salesforce, Zendesk or ticket tracking best practice Knowledge of GSM Network / WCDMA network / 3G/LTE network/ service applications characteristics and capabilities is preferable but not mandatory. Good written and verbal communication in English Good verbal communication and average written communication skills in Mandarin language is must. Consistent attention to detail High level of commitment Team Player Customer focus approach and sense of urgency. Aeris is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status. As part of our hiring process, Aeris may conduct background checks to verify the information provided in your application and assess your suitability for the role. The scope and type of checks will comply with the applicable laws and regulations of the country where the position is based. Additional detail will be provided via the formal application process.
About Aeris Communications Inc. For more than three decades, Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive, Utilities and Energy, Fleet Management and Logistics, Medical Devices, and Manufacturing. Our IoT technology expertise serves a global ecosystem of 7,000 enterprise customers and 30 mobile network operator partners, and 90 million IoT devices across the world. Aeris powers today’s connected smart world with innovative technologies and borderless connectivity that simplify management, enhance security, optimize performance, and drive growth. Job Summary Aeris Communications is seeking a strong Java Senior Engineer with solid background in GenAI and Software Engineering product development. You will be based in Aeris India (Noida or Gurgaon) working in our Telematics team to build an IoT platform for smart cars. In this critical role, you will be responsible for the design, and implementation of our Connected Car platform with GenAI services. You will conduct research and leveraging cutting-edge GenAI technologies and build AI Agents and ensure the successful delivery of our committed GenAI Objectives. Key Responsibilities Passionate, innovative, likes to explore and continuously challenge yourself and your team, strong analytical and problem solving skills Proficiency in Java programming language with ability to quickly learn new ones (NodeJS and Python are plus) Working knowledge of Java, Spring, Hibernate, REST, XML, JSON, Message Queues, databases – both relational and non releational. Basic understanding on Design Patterns, Design Principles, Data Structures Excellent communication skills (written and verbal). Communicates proactively and effectively with product and engineering management and project stakeholders in a highly agile environment At least a bachelor’s degree in Computer Science, Software Engineering or equivalent discipline. Knowledge in electrical engineering experience is a plus Minimum Requirements A minimum of 3-7 years of industry experience. Preferred Requirements Bitbucket/git, Jenkins, docker, Messaging (JMS/AMQP/MQTT/Kafka), AWS, Redis, Junit, Security, Event Driven Architecture (CQRS, Axon, Reactor etc.) Experience developing in NodeJS. Telecom-related product experience Ability to understand and debug in an Google Cloud environment Previous experience working with geographically distributed teams Aeris may conduct background checks to verify the information provided in your application and assess your suitability for the role. The scope and type of checks will comply with the applicable laws and regulations of the country where the position is based. Additional details will be provided via the formal application process. Aeris walks the walk on diversity. We’re a brilliant mix of varying ethnicities, religions, cultures, sexual orientations, gender identities, ages and professional/personal/military experiences – and that’s by design. Diverse perspectives are essential to our culture, innovative process and competitive edge. Aeris is proud to be an equal opportunity employer.
About Aeris Communications Inc. For more than three decades, Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive, Utilities and Energy, Fleet Management and Logistics, Medical Devices, and Manufacturing. Our IoT technology expertise serves a global ecosystem of 7,000 enterprise customers and 30 mobile network operator partners, and 90 million IoT devices across the world. Aeris powers today’s connected smart world with innovative technologies and borderless connectivity that simplify management, enhance security, optimize performance, and drive growth. Key Responsibilities Research, design and development of next generation Applications supporting billions of transactions and data. Design and development of cloud-based solutions with extensive hand-on experience on Big Data, distributed programming, ETL workflows and orchestration tools. Design and development of microservices in Java / J2EE, Node JS, with experience in containerization using Docker, Kubernetes Focus should be on developing cloud native applications utilizing cloud services. Work with product managers/owners & internal as well as external customers following Agile methodology Practice rapid iterative product development to mature promising concepts into successful products. Execute with a sense of urgency to drive ideas into products through the innovation life-cycle, , demo/evangelize. Should be experienced in using GenAI for faster development Preferred Requirements Proven experience of development of high performing, scalable cloud applications using various cloud development stacks & services. Proven experience of Containers, GCP, AWS Cloud platforms. Deep skills in Java / Python / Node JS / SQL / PLSQL Working experience with Spring boot, ORM, JPA, Transaction Management, Concurrency, Design Patterns. Good Understanding of NoSQL databases like MongoDB. Experience on workflow and orchestration tools like NiFi, Airflow would be big plus. Deep understanding of best design and software engineering practices design principles and patterns, unit testing, performance engineering. Good understanding Distributed Architecture, plug-in and APIs. Prior Experience with Security, Cloud, and Container Security possess great advantage. Hands-on experience in building applications on various platforms, with deep focus on usability, performance and integration with downstream REST Web services. Exposure to Generative AI models, prompt engineering, or integration with APIs like OpenAI, Cohere, or Google Gemini. B. Tech/Masters in Computer Science/Engineering, Electrical/Electronic Engineering. Aeris may conduct background checks to verify the information provided in your application and assess your suitability for the role. The scope and type of checks will comply with the applicable laws and regulations of the country where the position is based. Additional detail will be provided via the formal application process. Aeris walks the walk on diversity. We’re a brilliant mix of varying ethnicities, religions, cultures, sexual orientations, gender identities, ages and professional/personal/military experiences – and that’s by design. Diverse perspectives are essential to our culture, innovative process and competitive edge. Aeris is proud to be an equal opportunity employer.
About Aeris Communications Inc. For more than three decades, Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive, Utilities and Energy, Fleet Management and Logistics, Medical Devices, and Manufacturing. Our IoT technology expertise serves a global ecosystem of 7,000 enterprise customers and 30 mobile network operator partners, and 90 million IoT devices across the world. Aeris powers today’s connected smart world with innovative technologies and borderless connectivity that simplify management, enhance security, optimize performance, and drive growth. Key Responsibilities Strategic Automation Leadership: Architect, design, and implement highly robust, scalable, and intelligent test automation frameworks for complex cloud-based services. Comprehensive Test Suite Development : Develop robust automated test coverage across functional, performance, security, and end-to-end layers using tools like Playwright, Rest Assured, JMeter, Postman, and Cucumber. Enforce Code Quality: Conduct code reviews to ensure high standards in both application and test automation code. Drive CI/CD Integration: Ensure seamless automation within CI/CD pipelines (Jenkins, GitLab CI/CD, Azure DevOps) for faster releases. Define Quality Strategy: Lead QA planning, execution, and reporting for safety-critical systems with a strong focus on coverage and traceability. Drive Defect Management: Oversee defect lifecycle with tools like JIRA, Zephyr, and Xray; use GenAI for faster triage and RCA. Champion GenAI Integration: Lead the identification, evaluation, and integration of Generative AI tools and techniques throughout the SDLC: Leverage GenAI for automated test case generation and optimization from requirements/specifications. Utilize GenAI for code generation and refactoring within automation frameworks and test scripts. Explore GenAI for predictive defect analysis, root cause suggestion, and anomaly detection Mentor & Innovate: Guide to junior engineers and promote AI-driven testing practices and continuous learning. Collaborate in Agile Teams: Work cross-functionally with Product, Dev, and DevOps to embed quality throughout the SDLC. Minimum Requirements Experience: 7–12 years in QA/Automation with 2 – 3 years in a lead/senior role; cloud-native background preferred. Automation Expertise: Strong in Java, JavaScript, or Python for automation framework development. Proven skills in building scalable frameworks using tools like Rest Assured, Selenium, Playwright, Appium, and JMeter. GenAI Proficiency: Hands-on experience with GenAI tools (OpenAI, Gemini, Claude) for test automation, code generation, and analysis. Familiar with GitHub Copilot, ChatGPT, and similar AI-powered dev/test tools. Cloud & Microservices: Experience testing apps on AWS, Azure, or GCP in microservices-based architectures. CI/CD & DevOps: Proficient with Jenkins, GitLab CI/CD, Azure DevOps for automation pipeline integration. Testing Depth: Skilled in API testing (Postman, SoapUI), database validation (SQL/NoSQL), and broad testing methodologies. Strong grasp of functional, performance, security, and end-to- end testing practices. Soft Skills: Excellent problem-solving, analytical thinking, communication, and collaboration abilities. Preferred Requirements Automotive, Telematics, or IoT experience. Familiarity with real-time systems and event-driven architectures (Kafka, RabbitMQ). Monitoring/logging tools (eg Grafana). Performance tuning and system optimization for large-scale platforms. Aeris may conduct background checks to verify the information provided in your application and assess your suitability for the role. The scope and type of checks will comply with the applicable laws and regulations of the country where the position is based. Additional details will be provided via the formal application process. Aeris walks the walk on diversity. We’re a brilliant mix of varying ethnicities, religions, cultures, sexual orientations, gender identities, ages and professional/personal/military experiences – and that’s by design. Diverse perspectives are essential to our culture, innovative process and competitive edge. Aeris is proud to be an equal opportunity employer.
About Aeris Communications Inc. For more than three decades, Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive, Utilities and Energy, Fleet Management and Logistics, Medical Devices, and Manufacturing. Our IoT technology expertise serves a global ecosystem of 7,000 enterprise customers and 30 mobile network operator partners, and 90 million IoT devices across the world. Aeris powers today’s connected smart world with innovative technologies and borderless connectivity that simplify management, enhance security, optimize performance, and drive growth. Job Summary We are seeking a Purchasing Specialist – Vendor Management Analyst to oversee and optimize our procurement processes. This role involves managing purchase orders, tracking vendor performance, facilitating approvals, and collaborating with Finance to enhance procurement efficiency. The ideal candidate will be proficient in SAP Concur and ERP systems, with a strong focus on data-driven decision-making. Key Responsibilities Procurement & Purchase Order Management SAP Concur Utilization: Facilitate the creation and approval of purchase orders within SAP Concur, ensuring compliance with company policies. Order Tracking: Monitor orders from request initiation through to delivery, ensuring timely and accurate fulfillment. Vendor Communication: Engage with vendors to confirm lead times, order statuses, and obtain necessary documentation. Reporting & Financial Collaboration ERP Reporting: Develop and maintain reports within the ERP system to track procurement metrics and expenditures. Budget & Spend Analysis: Collaborate with Finance to support budget tracking and spend reporting, ensuring alignment with financial goals. Spend Tracking: Monitor and report on monthly, quarterly, and annual spend across Business Units, Products, and Projects by Vendor. Process Improvement & Compliance Process Optimization: Work with Finance and other departments to identify and implement process improvements in procurement workflows. Variance Investigation: Investigate and report on variances in procurement data, providing actionable insights for corrective actions. Escalation Management: Assist in resolving procurement-related escalations, ensuring timely and effective solutions. Approval & Documentation Management Approval Facilitation: Coordinate internal and external approvals, ensuring all necessary documentation is obtained and processed. Documentation Maintenance: Maintain accurate records of purchase orders, contracts, and vendor communications for audit and compliance purposes. Key Performance Indicators (KPIs) On-Time Purchase Order Fulfillment: Percentage of orders delivered on or before the requested date. Vendor Performance Metrics: Evaluation of vendors based on quality, delivery, and compliance standards. Spend Compliance: Adherence to budgetary constraints and procurement policies. Process Efficiency: Reduction in procurement cycle times and improvement in approval turnaround times. Minimum Requirements Education: Bachelor's degree in business administration, Supply Chain Management, Finance, or a related field. Experience: 7–10 years in purchasing, procurement, or vendor management roles. Technical Proficiency: Experience with SAP Concur, ERP systems, and Microsoft Office Suite. Analytical Skills: Strong ability to analyze data and generate actionable insights. Communication: Excellent interpersonal and communication skills for effective collaboration with vendors and internal teams. Preferred Requirements Certifications: CPSM, CPM, CIPS, or similar procurement certifications. Industry Experience: Familiarity with procurement processes in [specific industry, e.g., manufacturing, technology, healthcare] Advanced Tools: Experience with data visualization tools like Power BI for reporting purposes. Aeris may conduct background checks to verify the information provided in your application and assess your suitability for the role. The scope and type of checks will comply with the applicable laws and regulations of the country where the position is based. Additional detail will be provided via the formal application process. Aeris walks the walk on diversity. We’re a brilliant mix of varying ethnicities, religions, cultures, sexual orientations, gender identities, ages and professional/personal/military experiences – and that’s by design. Diverse perspectives are essential to our culture, innovative process and competitive edge. Aeris is proud to be an equal opportunity employer.
About Aeris Communications Inc. For more than three decades, Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive, Utilities and Energy, Fleet Management and Logistics, Medical Devices, and Manufacturing. Our IoT technology expertise serves a global ecosystem of 7,000 enterprise customers and 30 mobile network operator partners, and 90 million IoT devices across the world. Aeris powers today’s connected smart world with innovative technologies and borderless connectivity that simplify management, enhance security, optimize performance, and drive growth. Key Responsibilities Cloud Infrastructure Management Access Control: Implementing Cloud IAM, service accounts, and roles with the principle of least privilege. Resource Management: Effectively managing projects, quotas, and policies. Cloud Costs Management: Setting budget alerts and conducting cost analysis and reporting. Periodic Audit: Performing regular audits to ensure compliance and optimize performance. Security and Compliance Security Strategy: Implementing and monitoring a comprehensive security strategy. Alert and Threat Management: Overseeing Cloud Security Tools and managing the Threat Detection Dashboard. Risk Assessment: Conducting threat models and risk assessments for cloud environments. Security Testing: Supporting security testing, including penetration testing and code analysis, and implementing corrective measures. Impact Analysis: Evaluating business impacts from security threats and vulnerabilities, communicating risks, and collaborating on security initiatives. Cloud Operations Automation and Scripting : Developing and maintaining automation scripts using tools like Terraform, Ansible, and custom scripts for provisioning and managing Cloud resources; implementing Infrastructure as Code (IaC) to automate deployment and configuration processes. Monitoring and Logging : Setting up and configuring tools such as Cloud Native Monitoring Tools, Prometheus, and Grafana for monitoring, logging, and alerting; creating dashboards and reports to analyze system performance and resource utilization. Incident Management and Troubleshooting : Responding to and resolving cloud infrastructure incidents; conducting root cause analysis and implementing corrective measures to prevent future incidents. Collaboration and Support : Working closely with development, operations, and DevOps/SRE teams to provide cloud support and guidance; participating in on-call rotations for 24/7 critical infrastructure support. Documentation and Training : Creating and maintaining comprehensive documentation for cloud infrastructure, processes, and procedures; providing training to team members on Cloud best practices and service usage. Additionally, it emphasizes understanding: Networking Principles and Protocols: Including IP subnetting, routing, firewall rules, and various cloud services such as virtual private cloud, load balancers, cloud DNS, and cloud CDN. Knowledge Expansion: Continuously updating knowledge on cloud PaaS components. Proof of Concepts: Delivering demonstrations for new cloud solutions. Hybrid Cloud: Managing integration across multiple platforms like GCP, on-premises systems, AWS, and Azure. Minimum Requirements Bachelor’s degree in Computer Science, Information Technology, or a related field. Minimum of 10+ years of experience in IT infrastructure, with at least 5+ years in a CloudOps role. Proven experience with Cloud (GCP/AWS/Azure) in a production environment. Strong background in cloud operations, infrastructure management, and automation. Preferred Requirements Google Cloud Professional certifications (e.g., Google Cloud Professional Cloud Architect, Google Cloud Professional DevOps Engineer). Experience with DevOps practices and CI/CD pipelines. Knowledge of security best practices and compliance standards. Familiarity with other cloud platforms such as AWS or Azure. Aeris may conduct background checks to verify the information provided in your application and assess your suitability for the role. The scope and type of checks will comply with the applicable laws and regulations of the country where the position is based. Additional detail will be provided via the formal application process. Aeris walks the walk on diversity. We’re a brilliant mix of varying ethnicities, religions, cultures, sexual orientations, gender identities, ages and professional/personal/military experiences – and that’s by design. Diverse perspectives are essential to our culture, innovative process and competitive edge. Aeris is proud to be an equal opportunity employer.
About Aeris Communications Inc. For more than three decades, Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive, Utilities and Energy, Fleet Management and Logistics, Medical Devices, and Manufacturing. Our IoT technology expertise serves a global ecosystem of 7,000 enterprise customers and 30 mobile network operator partners, and 90 million IoT devices across the world. Aeris powers today’s connected smart world with innovative technologies and borderless connectivity that simplify management, enhance security, optimize performance, and drive growth. Job Summary Aeris is in search of a "hands on" leader to guide QA and automation teams with a strong understanding of Software product development, telecom domain knowledge and a passion for Quality Assurance and test automation. In this role, you'll be leading a small, fast-paced team. You will be collaborating with other engineering teams and product management. You must have a solid understanding of core Java and UI concepts as your team works the complete stack: including front end, backend, web services, and database layers. To this end, Aeris employs the use of a “QualDev” title to emphasize the mindset. Key Responsibilities Provide leadership and guidance to a team of QualDev Engineers, fostering a collaborative and high-performing environment. Design, develop, and execute complex JMeter scripts for API testing, load testing, and performance testing. Enhance and maintain our testing framework, integrating Selenium, Appium, and Postman automation into our CI/CD pipelines. Collaborate with cross-functional teams to ensure seamless integration of automotive systems with the cloud. Analyze test results to identify bottlenecks and performance issues, driving continuous improvement in system reliability and performance. Troubleshoot, debug, and resolve complex issues with scripts, applications, and infrastructure components. Lead test planning and estimation, risk identification and mitigation, and maintain comprehensive test metrics (e.g., defect densities, post-production issues). Deliver detailed and meaningful reports on test results, highlighting potential areas for improvement. Stay up-to-date with the latest industry trends, tools, and techniques related to API and performance testing. Provide mentorship and professional development guidance to team members. Minimum Requirements Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field. A minimum of 12 to 15 years of experience in Software Testing, including at least 4 years as a QA Manager for a complete product. Proven leadership experience, preferably as a Testing Manager/ Test Architect. Strong development skills, with proficiency in at least one programming language (Java/Python). In-depth knowledge of RESTful APIs, messaging protocols such as MQTT and AMQP, Kafka, and Google Cloud Pub/Sub. Hands-on experience with containerization technologies like Kubernetes. Proficiency in building and maintaining CI/CD pipelines using Jenkins. Excellent problem-solving skills, attention to detail, and strong communication and collaboration abilities. Experience in writing SQL queries and a basic understanding of performance testing. Preferred Requirements Experience in the automotive industry or IoT projects involving vehicle connectivity. Experience with network Security products Experience with working with products based on data analytics Exposure to additional cloud environments (GCP/AWS) and technologies such as Kafka, Elastic Search, Redis. Knowledge of additional performance testing tools and techniques beyond JMeter. As part of our hiring process, Aeris may conduct background checks to verify the information provided in your application and assess your suitability for the role. The scope and type of checks will comply with the applicable laws and regulations of the country where the position is based. Additional detail will be provided via the formal application process. Aeris walks the walk on diversity.We are a brilliant mix of varying ethnicities, backgrounds, religions, cultures, sexual orientations, gender identities, ages and professional/personal/military experiences – and that’s by design. Different perspectives are essential to our culture, innovative process and competitive edge. Aeris is proud to be an equal opportunity employer.
About Aeris Communications Inc. For more than three decades, Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive, Utilities and Energy, Fleet Management and Logistics, Medical Devices, and Manufacturing. Our IoT technology expertise serves a global ecosystem of 7,000 enterprise customers and 30 mobile network operator partners, and 90 million IoT devices across the world. Aeris powers today’s connected smart world with innovative technologies and borderless connectivity that simplify management, enhance security, optimize performance, and drive growth. Key Responsibilities Automation Development: Design, build, and maintain scalable and efficient test automation frameworks and scripts for cloud-native applications. End-to-End Test Coverage: Implement and enhance automated tests for functional, performance, API, and security scenarios using tools like Playwright, Rest Assured, Postman, and JMeter. CI/CD Integration: Integrate test automation into CI/CD pipelines (e.g., Jenkins, GitLab CI/CD, Azure DevOps) to support rapid and reliable releases. Code Quality and Review: Contribute to clean, maintainable test code and participate in code reviews to uphold quality. Test Execution & Reporting: Participate in test planning, execution, and reporting. Ensure traceability and comprehensive coverage. Defect Analysis & Reporting: Log, track, and triage defects using tools like JIRA, Zephyr, or Xray. Use GenAI tools to assist with root cause analysis and defect predictions. GenAI Enablement: Use GenAI tools (e.g., ChatGPT, GitHub Copilot) to: Generate or refactor test cases from requirements Automate documentation and test optimization Identify potential risk areas through intelligent test coverage analysis Agile Collaboration: Collaborate with developers, product owners, and DevOps teams in Agile ceremonies and continuous delivery environments. Continuous Improvement: Contribute to testing process improvements and stay updated with modern testing and GenAI trends. Minimum Requirements Experience: 5 – 8 years in QA/Automation with 1 – 2 years in a senior role; cloud-native background preferred. Automation Expertise: Strong in Java, JavaScript, or Python for automation framework development. Proven skills in building scalable frameworks using tools like Rest Assured, Selenium, Playwright, Appium, and JMeter. GenAI Proficiency: Hands-on experience with GenAI tools (OpenAI, Gemini, Claude) for test automation, code generation, and analysis. Familiar with GitHub Copilot, ChatGPT, and similar AI-powered dev/test tools. Cloud & Microservices: Experience testing apps on AWS, Azure, or GCP in microservices-based architectures. CI/CD & DevOps: Proficient with Jenkins, GitLab CI/CD, Azure DevOps for automation pipeline integration. Testing Depth: Skilled in API testing (Postman, SoapUI), database validation (SQL/NoSQL), and broad testing methodologies. Strong grasp of functional, performance, security, and end-to- end testing practices. Soft Skills: Excellent problem-solving, analytical thinking, communication, and collaboration abilities. Preferred Requirements Automotive, Telematics, or IoT experience. Familiarity with real-time systems and event-driven architectures (Kafka, RabbitMQ). Monitoring/logging tools (eg Grafana). Performance tuning and system optimization for large-scale platforms. Aeris may conduct background checks to verify the information provided in your application and assess your suitability for the role. The scope and type of checks will comply with the applicable laws and regulations of the country where the position is based. Additional detail will be provided via the formal application process. Aeris walks the walk on diversity. We’re a brilliant mix of varying ethnicities, religions, cultures, sexual orientations, gender identities, ages and professional/personal/military experiences – and that’s by design. Diverse perspectives are essential to our culture, innovative process and competitive edge. Aeris is proud to be an equal opportunity employer.
You will be responsible for troubleshooting technical issues directly with customers of various technical skill levels. This includes diagnosing and repairing faults, engaging with customers to quickly identify the root of their problem, and guiding them through a series of actions to resolve the issue. Additionally, you will provide support in the form of procedural documentation, manage multiple cases simultaneously, and demonstrate a passion for continued learning to stay updated on new technology and techniques. It is essential that you manage your own workload effectively by accurately estimating timelines and meeting deadlines. Collaboration across teams and effective communication with leadership, product owners, and fellow technologists are key aspects of this role. Qualifications required for this position include a degree in Computer Science, Information Technology, or Telecommunications, along with a minimum of 10 years of experience in IT helpdesk, technical engineering support, and customer service within a high-traffic environment. Preferred qualifications for this role include experience in Core network/Paco operation, certifications in Microsoft, Linux, Network Plus, or Cisco, familiarity with network monitoring software and IP network applications, proficiency in reading logs using tools like Wireshark, experience in running trace logs for telecom troubleshooting, understanding of ticket tracking best practices using platforms like Salesforce and Zendesk, knowledge of GSM Network/WCDMA network/3G/LTE network/service applications characteristics and capabilities (preferable but not mandatory), good written and verbal communication skills in English, and average written communication skills in Mandarin language. Additionally, consistent attention to detail, a high level of commitment, a team player mentality, and a customer-focused approach with a sense of urgency are essential traits for this role. Please note that as part of the hiring process, Aeris Communications Inc. may conduct background checks to verify the information provided in your application and assess your suitability for the role. The scope and type of checks will be in compliance with the applicable laws and regulations of the country where the position is based. Further details will be provided during the formal application process.,
About Aeris Communications Inc. For more than three decades, Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive, Utilities and Energy, Fleet Management and Logistics, Medical Devices, and Manufacturing. Our IoT technology expertise serves a global ecosystem of 7,000 enterprise customers and 30 mobile network operator partners, and 90 million IoT devices across the world. Aeris powers today’s connected smart world with innovative technologies and borderless connectivity that simplify management, enhance security, optimize performance, and drive growth. Job Summary As a Data Engineer, you will be responsible for designing, building, and maintaining scalable data pipelines and architectures. You will work closely with data scientists, analysts, and software engineers to ensure the availability, integrity, and quality of data for analytical and operational needs. Location - Noida, 5 days working on-site Key Responsibilities Design, develop, and maintain robust ETL pipelines to collect, process, and store data from multiple sources Build and optimize data models for analytics, reporting, and operational needs Implement best practices for data governance, data quality, and data security Collaborate with stakeholders to understand data requirements and translate them into technical solutions Integrate new data sources and expand the data platform capabilities Monitor and troubleshoot data workflows and infrastructure issues Maintain documentation related to data architecture, data sources, and data flows Minimum Requirements Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or related field Proven experience as a Data Engineer or similar role Strong proficiency in SQL,Python, or Scala Experience with big data technologies, such as Hadoop, Spark, Kafka, etc. Familiarity with cloud platforms (AWS, GCP, Azure) and cloud-native data solutions Experience with data warehousing (e.g., Redshift, Snowflake, BigQuery) Good understanding of ETL concepts, data modeling, and data architecture Experience with workflow orchestration tools (e.g., Airflow, Luigi) Excellent problem-solving skills and attention to detail Strong communication and collaboration skills Preferred Requirements Experience in real-time data processing and streaming Knowledge of machine learning workflows and MLOps Exposure to DevOps practices and CI/CD pipelines for data projects
You will be responsible for troubleshooting technical issues directly with customers with various technical skill levels, diagnosing and repairing faults, engaging with customers directly to quickly get to the root of their problem, taking a customer through a series of actions to resolve a problem, providing support in the form of procedural documentation, managing multiple cases at one time, showing a passion for continued learning, staying abreast of new technology and techniques, managing your own workload by accurately gauging timelines and meeting deadlines, working across teams and communicating with leadership, product owners, and other technologists. Qualifications Required: - Degree in Computer Science or Information Technology or Telecommunications and 10+ years of IT helpdesk, technical engineering support, and customer service experience within a high traffic environment. Preferred Qualifications: - Experience in Core network/Paco operation will be preferred. - Certification in Microsoft, Linux, Network Plus, or Cisco is advantageous. - Experience with network monitoring software, IP network, and applications to read logs (Wireshark). - Experience with running trace logs for telecom troubleshooting. - Experience with Salesforce, Zendesk, or ticket tracking best practice. - Knowledge of GSM Network / WCDMA network / 3G/LTE network/ service applications characteristics and capabilities is preferable but not mandatory. - Good written and verbal communication in English. - Good verbal communication and average written communication skills in Mandarin language is a must. - Consistent attention to detail. - High level of commitment. - Team Player. - Customer focus approach and sense of urgency. About Aeris Communications Inc: For more than three decades, Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive, Utilities and Energy, Fleet Management and Logistics, Medical Devices, and Manufacturing. Our IoT technology expertise serves a global ecosystem of 7,000 enterprise customers and 30 mobile network operator partners, and 90 million IoT devices across the world. Aeris powers today's connected smart world with innovative technologies and borderless connectivity that simplify management, enhance security, optimize performance, and drive growth. Please note that as part of the hiring process, Aeris may conduct background checks to verify the information provided in your application and assess your suitability for the role. The scope and type of checks will comply with the applicable laws and regulations of the country where the position is based. Additional details will be provided via the formal application process.,
About Aeris Communications Inc. For more than three decades, Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive, Utilities and Energy, Fleet Management and Logistics, Medical Devices, and Manufacturing. Our IoT technology expertise serves a global ecosystem of 7,000 enterprise customers and 30 mobile network operator partners, and 90 million IoT devices across the world. Aeris powers today’s connected smart world with innovative technologies and borderless connectivity that simplify management, enhance security, optimize performance, and drive growth. Key Responsibilities Design, develop and maintain automation frameworks using Selenium, Playwright, Java and Python Build and execute API automation (REST, GraphQL, WebSockets) using RestAssured, Karate or similar Write complex SQL queries for backend/data validation on large-scale systems Integrate automation suites into CI/CD pipelines (Jenkins, GitLab CI, GCP Cloud Build) Root cause analysis of field/leaked defects and drive preventive actions Mentor junior team members and continuously improve quality processes Must-Have Skills & Experience 4–8 years of hands-on automation experience (SDET/Qual Dev role) Strong coding skills in Java and/or Python Expert level experience with Selenium WebDriver and Playwright Exposure to GCP (Cloud Functions, BigQuery, Pub/Sub, GKE) or any cloud Experience with Kafka, Elasticsearch, Redis Knowledge of Performance testing (JMeter, Gatling) Exposure to BDD frameworks (Cucumber, Behave) Solid experience in API testing (Postman, RestAssured, Karate, etc.) Strong SQL and database testing experience Hands-on with Jenkins/GitLab CI/CD pipelines Experience with Docker and containerized test execution Good understanding of Linux/Unix commands and shell scripting Prior work experience in IoT, Telecom, or connected devices domain Product company background is mandatory
About Aeris Communications Inc. For more than three decades, Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive, Utilities and Energy, Fleet Management and Logistics, Medical Devices, and Manufacturing. Our IoT technology expertise serves a global ecosystem of 7,000 enterprise customers and 30 mobile network operator partners, and 90 million IoT devices across the world. Aeris powers today’s connected smart world with innovative technologies and borderless connectivity that simplify management, enhance security, optimize performance, and drive growth. Job Summary : We are seeking a experienced Software Engineer to join our Generative AI (GenAI) team. In this critical role, you will be responsible for the design, and implementation of our GenAI platform and services. You will conduct research into cutting-edge GenAI technologies, build AI Agents and ensure the successful delivery of our committed GenAI Objectives and Key Results (OKRs). This is an exciting opportunity to shape the future of our AI capabilities and drive innovation across the organization. About You: Passionate, innovative, likes to explore and continuously challenge yourself and your team, strong analytical and problem solving skills Proficiency in at least one modern programming languages with ability to quickly learn new ones (NodeJS and Python are plus) Excellent communication skills (written and verbal). Communicates proactively and effectively with product and engineering management and project stakeholders in a highly agile environment At least a bachelorʼs degree in Computer Science, Software Engineering or equivalent discipline. Knowledge in electrical engineering experience is a plus Bonus Po ints: Familiarity with Large Language Models (LLMs) and their applications. Experience with AI agent frameworks (e.g., Langchain, AutoGPT). Knowledge of Retrieval Augmented Generation (RAG) techniques. Experience with cloud computing platforms (e.g., AWS, Azure, GCP). Contributions to open-source projects in the AI/ML space.
About Aeris Communications Inc. For more than three decades, Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive, Utilities and Energy, Fleet Management and Logistics, Medical Devices, and Manufacturing. Our IoT technology expertise serves a global ecosystem of 7,000 enterprise customers and 30 mobile network operator partners, and 90 million IoT devices across the world. Aeris powers today’s connected smart world with innovative technologies and borderless connectivity that simplify management, enhance security, optimize performance, and drive growth. Technical leadership role in the development of a cloud-based 3GPP compliant 5G SA core network. Communicate daily with the architect and generate detailed technical designs and documentation. Take an active role in in developing delivery schedules. In addition to hands-on implementation of a number of 5G SA Network Functions, oversee and support the daily activities of other developers on the team. Desired Domain Experience 3GPP Cellular Network Standards 2G/3G - SS7 4G - Diameter 5G SA RADIUS SMS, SMPP VoLTE API Development & Security Oath2 PKI mTLS, SSL IP networks: packet inspection, routing, IP allocation & assignment, subnets, CIDR specification, IPV6 Development Skills Required (5-10 years) Java Database (MySQL, Oracle, Cassandra, Redis (at least one) pcap/wireshark/tcpdump Git source control Desirable Agile Scrum Master Spring Boot Docker/Containers/Kubernetes C/C++ Education BS or higher degree in Computer Science or equivalent
You will be responsible for a technical leadership role in developing a cloud-based 3GPP compliant 5G SA core network. This will involve daily communication with the architect to generate detailed technical designs and documentation, as well as actively participating in developing delivery schedules. Additionally, you will oversee and support the daily activities of other developers on the team, while also engaging in hands-on implementation of several 5G SA Network Functions. Key Responsibilities: - Communicate daily with the architect to generate detailed technical designs and documentation - Actively participate in developing delivery schedules - Oversee and support the daily activities of other developers on the team - Engage in hands-on implementation of several 5G SA Network Functions Qualifications Required: - Domain experience in 3GPP Cellular Network Standards including 2G/3G - SS7, 4G - Diameter, 5G SA, RADIUS, SMS, SMPP, VoLTE - Experience in API Development & Security with Oath2, PKI, mTLS, SSL - Proficiency in IP networks such as packet inspection, routing, IP allocation & assignment, subnets, CIDR specification, IPV6 - Development skills required in Java, Database (MySQL, Oracle, Cassandra, Redis - at least one), pcap/wireshark/tcpdump, Git source control - Desirable skills in Agile Scrum Master, Spring Boot, Docker/Containers/Kubernetes, C/C++ In addition to the above, you should have a BS or higher degree in Computer Science or equivalent. You will be responsible for a technical leadership role in developing a cloud-based 3GPP compliant 5G SA core network. This will involve daily communication with the architect to generate detailed technical designs and documentation, as well as actively participating in developing delivery schedules. Additionally, you will oversee and support the daily activities of other developers on the team, while also engaging in hands-on implementation of several 5G SA Network Functions. Key Responsibilities: - Communicate daily with the architect to generate detailed technical designs and documentation - Actively participate in developing delivery schedules - Oversee and support the daily activities of other developers on the team - Engage in hands-on implementation of several 5G SA Network Functions Qualifications Required: - Domain experience in 3GPP Cellular Network Standards including 2G/3G - SS7, 4G - Diameter, 5G SA, RADIUS, SMS, SMPP, VoLTE - Experience in API Development & Security with Oath2, PKI, mTLS, SSL - Proficiency in IP networks such as packet inspection, routing, IP allocation & assignment, subnets, CIDR specification, IPV6 - Development skills required in Java, Database (MySQL, Oracle, Cassandra, Redis - at least one), pcap/wireshark/tcpdump, Git source control - Desirable skills in Agile Scrum Master, Spring Boot, Docker/Containers/Kubernetes, C/C++ In addition to the above, you should have a BS or higher degree in Computer Science or equivalent.
About Aeris Communications Inc. For more than three decades, Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive, Utilities and Energy, Fleet Management and Logistics, Medical Devices, and Manufacturing. Our IoT technology expertise serves a global ecosystem of 7,000 enterprise customers and 30 mobile network operator partners, and 90 million IoT devices across the world. Aeris powers today’s connected smart world with innovative technologies and borderless connectivity that simplify management, enhance security, optimize performance, and drive growth. Role Overview As an Engineer- Infrastructure, your role covers designing, deploying, and troubleshooting Linux systems, hypervisors, VMs (with live migration), Kubernetes clusters, and OpenStack environments. You are the SME ensuring the availability, reliability, security, and migration of the infrastructure stack, including secure SSH access and enterprise virtualization. Location : Noida, Work from office – 5 days per week Responsibilities Design, implement, and manage complex infrastructure: Linux systems, hypervisors (OLVM, Proxmox, KVM, VMware), virtual machines, Kubernetes clusters, and OpenStack clouds. Configure, secure, and troubleshoot sshd (Secure Shell Daemon), manage SSH keys, and enforce secure remote access policies on Linux hosts. Perform live migration of VMs including setup and operational management within OLVM and other hypervisors. Oversee VM lifecycle: provisioning, migration, resource allocation, backup, and fault resolution. Monitor and automate infrastructure for reliability and scalability. Ensure Linux system hardening (patching, security, auditing) and manage advanced system/network performance issues. Deploy, scale, and secure Kubernetes clusters for container workloads. Architect, operate, and troubleshoot OpenStack services and integrations. Lead incident management (L3/expert escalations) and technical mentoring. Document infrastructure standards and procedures. Implement monitoring, alerting, and backup solutions. Collaborate with cross-functional teams for infrastructure automation and CI/CD integration. Drive compliance with security, regulatory, and operational controls. Skills Required A. Operating Systems Expert administration of Red Hat, Oracle Linux, Ubuntu, CentOS, SUSE, etc. Deep understanding and troubleshooting of sshd . Install, configure, tune and secure /etc/ssh/sshd_config. SSH key management, user access control, two-factor, and auditing. Handling root and user SSH policies, port forwarding, and proxies. Linux boot/internal: kernel, systemd, SELinux, PAM, disk partitions, LVM/RAID, ZFS Automation and scripting: Bash, Python, Ansible OS optimization, security hardening, backup/restores, disaster recovery Experience of Windows Server upgrades B. Hypervisors Advanced management of OLVM (Oracle Linux Virtualization Manager), Proxmox, KVM, VMware, Xen, and others VM provisioning, storage pools, network bridges, VM snapshot and backup Live migration of VMs across Oracle Linux KVM hosts Security policies, templates, cluster setup, performance tuning in OLVM VM lifecycle, clustering, resource automation, live migration, network configuration Integration with storage and backups, fault finding/remediation C. Kubernetes Cluster deployment, scaling, backup/restore, and upgrades (kubeadm, kops, Rancher, etc.) Deep knowledge of Kubernetes architecture: API, etcd, controller-manager, kubelet, and networking (CNI plugins) Advanced experience creating, modifying, and troubleshooting Pods, including multi-container and ephemeral containers Pod scheduling, affinity/anti-affinity, taints/tolerations, node selectors, and pod priorities Health checks with liveness, readiness, and startup probes for pods Pod resource management—understanding resource requests, limits, and best practices for optimizing resource usage Managing pod disruption budgets (PDBs) to ensure high availability during maintenance Handling pod lifecycle events (init containers, hooks, restarts, termination, graceful shutdowns) Securing pods with pod security policies (PSPs), SecurityContexts, and namespaces Troubleshooting pod networking issues, DNS integration, inter-pod communication (Services, NetworkPolicies) Managing pod logs, events, and debugging (kubectl exec, logs, describe) Volume management for pods (PersistentVolumeClaims, ephemeral volumes, projected volumes) Rolling updates, canary deployments, and managing pod availability during application upgrades Hands-on experience with Operators and Custom Resources (CRDs) for advanced pod management Application deployment using Helm, Kustomize, and manifest authoring Cluster monitoring and alerting: Prometheus, Grafana, ELK stack Disaster recovery planning: etcd and cluster state backups, restore procedures Security: RBAC, secrets, service accounts, role bindings, pod identity Integrating Kubernetes with CI/CD pipelines (Jenkins, GitLab, ArgoCD) Cluster autoscaling (HPA/VPA), node autoscaling, and performance optimization D. OpenStack Architectural mastery of core OpenStack services (Nova, Neutron, Cinder, Swift, Keystone, Glance, Horizon), including service dependencies and message queues. Automated deployment and upgrade management using tools like Ansible, Kolla, TripleO, and Packstack for installing, configuring, and updating OpenStack clusters. Advanced Nova compute operations including VM provisioning, resizing, live migration, host aggregates, resource optimization, and troubleshooting. Neutron networking design and troubleshooting: building complex network topologies (provider/self-service networks, VLAN/VXLAN), managing routers, security groups, and resolving L2/L3 issues. Cinder block storage administration with multi-backend setups (Ceph, NFS, iSCSI), volume/snapshot management, performance tuning, and backups. Keystone identity, access, and RBAC management — project isolation, integration with LDAP/AD/SAML, token security, and API endpoint security. Glance image service management — secure image creation, registration, distribution, snapshotting, and integration with automation pipelines. High availability and disaster recovery design — HA clustering of controllers/services (Pacemaker/Corosync), database/message bus HA, failover, and DR strategy/testing. Monitoring, telemetry, and logging with Ceilometer, Monasca, or Prometheus/Grafana to enable real-time metrics, alerting, and advanced troubleshooting. OpenStack API and automation expertise — scripting with OpenStack CLI/REST API, orchestration with Heat, and integration with external and hybrid cloud workflows. Minimum Qualifications Bachelor’s in Computer Science, Engineering or related field (or equivalent experience) 5+ years managing enterprise Linux systems and VMs (L3) Direct hands-on experience with OLVM in production 3+ years with Kubernetes and/or OpenStack clusters Proven experience with live migration in OLVM, Proxmox, or VMware Preferred Certifications Red Hat Certified Engineer (RHCE) Oracle Linux Certified Implementation Specialist (for OLVM) Certified Kubernetes Administrator (CKA) OpenStack Administrator Certification VMware Certified Professional (VCP) Soft Skills Strong troubleshooting and analytical skills Excellent communication and documentation practices Collaborative, proactive, and adaptable
About Aeris Communications Inc. For more than three decades, Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive, Utilities and Energy, Fleet Management and Logistics, Medical Devices, and Manufacturing. Our IoT technology expertise serves a global ecosystem of 7,000 enterprise customers and 30 mobile network operator partners, and 90 million IoT devices across the world. Aeris powers today’s connected smart world with innovative technologies and borderless connectivity that simplify management, enhance security, optimize performance, and drive growth. Responsibilities As a Service Manager, you will play a critical role in maintaining and improving the quality and reliability of our services by overseeing Incident, Problem, and Change Management processes. You will work closely with cross-functional teams to identify, analyze, and resolve incidents and problems and ensure that changes to the environment are effectively planned, implemented, and documented. Your primary objective is to minimize service disruptions, enhance service efficiency, and drive continuous improvement, providing you with ample opportunities for professional growth. Lead and manage the Major Incident Management process, ensuring timely response and resolution of incidents to SLA. Chair technical and management bridge meetings to facilitate and oversee all diagnostic and resolution activities. Handle communication with internal and external stakeholders throughout the incident's lifecycle. Conduct post-incident reviews to identify root causes, lessons learned, and corrective actions to prevent future occurrences. Coordinate multifunctional teams in conducting root cause analyses and crafting sustainable solutions. Evaluate and prioritize change requests, assessing their impact and risk. Collaborate with technical teams to oversee the successful execution of approved changes. Lead the Change Advisory Board (CAB) meetings, facilitating the review and approval of proposed changes. Conduct post-implementation reviews (PIR) to assess the impact and effectiveness of implemented changes. Establish and maintain a feedback loop that captures insights from incident analysis, problem resolution, and change planning. Leverage incident and problem analysis insights to inform proactive change planning, reducing the risk of service interruptions during environmental alterations. Monitor and report on service performance, making data-driven recommendations for improvements. Proactively identify areas for enhancement and implement best practices. Other ITIL/BU related activities maybe requested Qualifications Bachelor's degree in a related field or equivalent work experience. Proven experience in service management and delivery, focusing on incident, problem, and change management. Experience with Fishbone and 5 Whys method of conducting retrospectives and RCAs Strong understanding of ITIL. ITIL Certification is a plus. Excellent problem-solving and analytical skills. Strong communication and interpersonal abilities, enabling effective interaction with customers and senior leadership teams. Passionate about delivering highly available services. Collaborative and adept at working effectively within a team and alongside colleagues. Familiarity with IT service management tools and software. Previous experience in IT or telecommunications is a plus.