8482 Service Management Jobs - Page 36

Role Overview: As a NOC Engineer, you will be the initial point of contact for customer queries and provide the first level of service. You will be part of the 24x7 infrastructure surveillance team, ensuring maximum service availability and performance for Managed Infrastructure Services. Your primary responsibility will be to provision customer network services on core equipment and offer support to Engineering and other technical teams. This is a work from office role with shift timings ranging from 5:30AM to 6:30PM. Key Responsibilities: - Manage and maintain the Monitoring Systems - Handle fault identification and escalation for systems and networks, including liaising with 3rd party sup...

Job Description The Quality Process Professional establishes and runs the quality process. They have various responsibilities which include architecting, defining and maintaining Quality Management Systems to enable standard way of working, developing and managing process assets methods, PoVs best practices, enablers to facilitate delivery and acting as SMEs in areas such as Agile, Service Management, Six Sigma etc. They are responsible for creating and maintaining process metrics baselines and prediction models accountBU level to support data driven delivery execution and governance and support creation of estimation models. They will plan and drive external quality certification initiative...

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail one of the world's most competitive markets, with a deluge of multi-dimensional data dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Mei...

Roles & Responsibilities: Owns the development of business cases for ServiceNow HRSD enhancements Product Owner for all enhancements, break-fix and maintenance within the HRSD platform Elicits and analyzes requests identified by ServiceNow HRSD stakeholders and convert them into functional system requirements Communicates ServiceNow HRSD functional requirements by preparing the appropriate artifacts Builds, configures, and deploys ServiceNow HRSD functionality per Amgen Software Development Life Cycle (SDLC) standards and procedures Communicates and partners with ServiceNow HRSD stakeholders, ServiceNow technical team members, service providers, and suppliers Assists in the creation of Servi...

Hiring Alert!! We are hiring Regional Service Manager for the Cities: Chennai, Bangalore, Hyderabad, Delhi Position Summary: SSII, an US based medical devices company engaged in developing and manufacturing class II & III Surgical Robots is seeking Regional Field Service Manager for its Gurgaon, India location. Join an organization with a passion for commercializing smart, effective and patient centric Robotics solutions. SS Innovations is seeking a seasoned and dynamic Regional Field Service Manager to lead and manage a team of Field Service Engineers (FSEs) and Sr. Field Service Engineers. This individual will be responsible for all aspects of field service operation sincluding installatio...

Job Title: State Service Incharge Location: Chennai Department: Customer Service Company: Zebronics India Pvt. Ltd. Job Description: We are looking for a dynamic and experienced State Service Incharge to oversee and drive after-sales service operations in Chennai . The ideal candidate will be responsible for ensuring high customer satisfaction, efficient service delivery, and smooth coordination between service centers, dealers, and internal teams. Key Responsibilities: Manage end-to-end service operations within the assigned state. Handle escalations and ensure prompt resolution of customer complaints. Monitor and evaluate service centers performance, TAT, and customer satisfaction. Coordin...

iBELL Power Tools is seeking a proactive and experienced Service Manager to lead and oversee our service center operations, including spare parts, receiving, dispatch, and returns. Diploma/ITI or Degree in Electronics, Electrical, or Mechanical.

Role Overview: You will be responsible for designing, developing, and maintaining complex e-commerce solutions to drive business growth and enhance customer experience. As a detail-oriented CloudCraze (Salesforce B2B Commerce) architect, you will play a crucial role in optimizing the company's Salesforce platform to support the sales, marketing, and service teams. Your work will involve configuring and customizing the architecture to meet evolving business needs, collaborating closely with key stakeholders to provide operational support, streamline processes, and drive user adoption. This role will be based in Pune, India, and you will report to the Director-IT for Commercial Apps. (Please n...

Role Overview: As an ERP Application Service Engineer at London Stock Exchange Group (LSEG), you will be responsible for providing service management and application support engineering services for the Oracle Fusion Cloud ERP platform and technology processes for the Finance business. Your role will involve ensuring interoperability between the ERP platform and other software applications within a complex technology ecosystem. You will collaborate with transformation colleagues to facilitate the transition of new services and processes to production as part of the strategic Beacon program. Your expertise in Oracle Fusion support, service management, and ITIL Framework will be crucial in del...

Role Overview: As a DT Support at NTT DATA in Noida, Uttar Pradesh (IN-UP), India, you will be working as level 1/2 support and serve as an escalation point for technical and product issues within the team. Your responsibilities will include monitoring the production environment, resolving support issues using your technical expertise, and proactively preventing performance issues or application crashes. You will also handle ITIL Methodologies like Change, Incident, Problem, and Service Management, as well as monitor batch processes and ensure reports are generated and delivered to clients within defined SLAs. Additionally, you will be responsible for coordinating with Infrastructure teams f...

In your role as a Senior Manager, you will be expected to have a total of 14+ years of experience, with at least 5 years focused on project management and people management, particularly within the EBS Product Suite domain. Your responsibilities will cut across the 3 Axes of Governance People Management, Process and Business Management, and Operation Management. Key Responsibilities: - Manage multiple full lifecycle EBS HRMS/SCM/Finance/Projects implementations - Lead requirement development, functional solution design, data migration, system testing, and user acceptance testing - Demonstrate expertise in HRMS/SCM/Finance/Projects domains - Understand integrations and technical solutions in ...

Job Description: You will play a crucial role in the development and management of the Internal Developer Platform (IDP) tools to cater to the requirements of engineering teams. Your responsibilities will include: - Designing, developing, and maintaining the IDP tools to ensure they align with the needs of engineering teams. - Building and improving self-service capabilities like resource provisioning, CI/CD pipelines, and service management within the platform. - Integrating various tools and services such as Git, Jenkins, Kubernetes, Helm, etc., to provide a cohesive developer experience. - Ensuring that the platform tools are highly scalable, available, and compliant with security and per...

Greetings from Tata Consultancy Services Unleash innovation with cloud at TCS!!! Join the In-Person Interview on 13th Dec 2025 Interview will be Offline on 13th November 2025 at TCS Bengaluru(Venue will be shared in the call letter upon confirmation). PFB the Job Description:- Job Title: Service Management Lead Experience Required: 6 to 10 Years Location: Bengaluru Job Description: Strong knowledge of ITIL framework (ITIL v4 certification preferred). Proven experience in IT Service Management leadership roles. Excellent communication, stakeholder management, and leadership skills. Proficiency in ITSM tools (e.g., ServiceNow, Remedy). Analytical mindset with ability to interpret service metri...

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description ?Drive Customer Success through enhanced customer experience with the objective of protecting and enhancing revenue through effective renewals, churn mitigation and driving adoption and consumption of services. This is a tactical role which contributes in defining the direction of the operating plans based on the business strategy, with a significant mid-term impact on...

Primary responsibilities will include:At least 4 years of experience working in a corporate global network environment, ideally with financial institutionsBasic understanding of firewalls, network security concepts, and proxy serversCertified technical engineer (typically Cisco CCNP or comparable)In-depth hands-on experience with common network hardware including F5 Load balancer, Cisco router, switches, firewalls etc , together with other preferred technologiesFull understanding of ITIL and service management principals and hands on experience in complex LAN/WAN, MAN, DWDM, SONET architectureFull understanding and operational knowledge of loop prevention protocols like spanning tree protoco...

Roles & Responsibilities: Designed, developed, and maintained iOS applications using UIKIT and SwiftUI . Implement user interfaces and application functionality based on design specifications. Write clean, maintainable, and efficient code. Troubleshoot and debug issues to maintain application stability. Develop reusable UI components and libraries to streamline development and maintain consistency. Optimize application performance for smooth user interactions. Stay up-to-date with the latest iOS development trends and technologies. Participate in Agile development processes. Implement and maintain Continuous Integration/Continuous Deployment (CI/CD) processes for automated testing, builds, a...

Imagine leading a multinational team dedicated to providing Siemens Energy with the best possible software tool landscape on its digitalization journey. You will engage with cutting-edge technologies, collaborate with diverse teams, and drive initiatives that enhance our software development processes. Your role will be dynamic and impactful, as you work closely with stakeholders to ensure our tools meet their needs. How you'll Make an Impact You will take full ownership of software development tools, ensuring they align with our strategic goals. Manage all projects and services related to Gitlab, Artifactory, Sonarqube, and the MAP platform. Conduct business analysis and requirements engine...

Job Description The role The Enterprise Service Management team are collaborating with all business functions to leverage best practice, shared services and technology platforms. We are implementing ServiceNow as our enterprise service management solution to standardise processes and drive efficiency across all areas. Reporting to the Head of Service Design and Transition, this role will focus on embedding curated business professional knowledge into ServiceNow. Managed content will enhance service delivery through greater operational rigour, faster onboarding and, critically, enable AI to respond to routine queries. This will significantly reduce time and effort across all functions current...

FORVIA HELLA is a listed international automotive supplier. As a company of the FORVIA Group, FORVIA HELLA stands for high-performance lighting technology and vehicle electronics and, with the Lifecycle Solutions Business Group, also covers a broad service and product portfolio for the spare parts and workshop business as we'll as for manufacturers of special vehicles. With currently around 36,500 employees at over 125 locations, the Company is active worldwide and generated adjusted sales of 8.1 billion in fiscal year 2024. Our GIT Division is looking for an Application Administrator based in Gurgaon, India. The role of a Data Interface Platform Administrator is to design, implement and con...

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic we'll-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role The Service Management (SM) team maintains a holistic view of the financial data ecosystem, continuously monitoring sourc...

Service Integration Manager : Location: Pune, IN Company: AkzoNobel About AkzoNobel For more information please visit Akzo Nobel N.V. All rights reserved. Job Purpose The role of the IT Service Integration Manager/ Service Catalogue Manager entails the design and enhancement of crucial IT Service processes for our extensive user base of over 35,000 individuals at AkzoNobel. Within a select and expert team, the Service Integration Manager plays a significant role in improving our overall IT performance. This team is responsible for streamlining, standardizing, globalizing, and automating IT Service Management (ITSM) processes within a comprehensive service environment. Key Accountabilities Pr...

What will you contribute? Reporting to the IT Client Delivery Manager, the IT Service Delivery Manager is the key interface between Finastra internal Business contacts on one side and the Technology organization on the other side, contributing to the overall delivery of technology and services to ensure a world class customer experience. As a member of the Service Delivery team for the respective LOBs, you will be responsible for the day-to-day service commitments, overall satisfaction of the business and its Clients, service level performance, enablement of IT business partners in line with IT policies and best practice and proactive management of IT service impacting issues impacting the r...

Join us as a Performance & Business Management Analyst Take on a role with great career development potential and harness your analytical talents We ll look to you utilise your specialist knowledge in Internal & External Service Management and provide insightful analysis and understand the impact to the business Youll be providing analysis and recommendations for leadership teams, which will inform business decision-making and support our long term goals What youll do As a Performance & Business Management Analyst, ( Outsourcing - Internal Service Management / External Service Management ). Your responsibilities will include: Engaging and influencing stakeholders to make sure that the best o...

Job Description: Job Title : Corporate bank - PA Utility, AS Location: Mumbai, India Role Description The role is an extension of the onshore Business Management & Control team - CB DIPL Utility. It involves liaising with COOs and Business Managers across the CB products and Infrastructure partners. The role requires a hands-on individual, who will be involved in the day to day running of the business & responsible for business management activities across all CB products. Overview: Deutsche Banks Corporate Bank (CB) is a market leader in cash management, trade finance & lending, securities services and Trust & Agency Services. Focusing on the treasurers and finance departments of corporate ...

Areas of responsibility include Restaurants/Bars and Room Service, if applicable Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods Strives to continually improve guest and employee satisfaction and maximize the ficial performance in areas of responsibility Determines training needed to accomplish goals, then implements plan CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Man...