8482 Service Management Jobs - Page 38

SAP Solman Job Description Position: SAP Solman Experience: 4-15 years Location: PAN India Responsibilities Operations Ensure the basic and required configuration are in place including: Administration Work Center: Contains all functions required to run SAP Solution Manager. Landscape Management Database (LMDB): Configure the central landscape information repository and System Landscape Directory. Solutions: Configure monitoring for all systems and critical processes. Supportability Performance Platform (SPP): Enhance performance systems and monitor performance management indicators to provide weekly and monthly reports. IT Service Management Setup a connection between an existing service de...

About The Role Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Critical Incident Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : BE or Btech Summary :As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporting the infrastruc...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Cloud Infrastructure Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, your typical day involves resolving incidents and problems across various business ...

About The Role Skill required: Employee Services - Employee Data Process Design Designation: HR Service Delivery Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementThe design of employee data processes to manage employment data, records and transactions using standard technologies and processes. EducationGraduate DegreeTotal Years of Experience6 to 7 years of Industry ExperienceTotal Years of Role Specific Experience3+ years of HRO Experienceas a Team leadHR Transactions / Workforce Data ...

About The Role Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Change Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporting the infr...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Site Reliability Engineering Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : ServiceNow Governance, Risk, and Compliance (GRC) Good to have skills : NA Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Storage Area Networks (SAN) Architecture and Design Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, your typical day involves resolving incidents and pr...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, your typical day involves resolving incidents and problems across various ...

About The Role Project Role : Infrastructure Consulting Practitioner Project Role Description : Support clients to design, build and run an agile, scalable IT infrastructure that is standardized and optimized to deliver operational efficiencies, improve employee and workplace performance and meet dynamic business demands. Apply infrastructure improvements across the workplace, network, data center and operations as well as provide resources to manage and run the infrastructure on a managed or capacity services basis. Must have skills : Microsoft Intune Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an ...

About The Role Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Incident Management Good to have skills : Problem Management Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary We are seeking a detail-oriented and proactive Incident Manager with strong expertise in Incident Management and a secondary focus on Problem Ma...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft Teams Infrastructure Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus wi...

About The Role Skill required: Employee Services - Employee Data Process Design Designation: Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementThe design of employee data processes to manage employment data, records and transactions using standard technologies and processes. EducationGraduate DegreeTotal Years of Experience7 to 10 years of Industry ExperienceTotal Years of Role Specific Experience5+ years of HRO Experience as a ManagerHRO OperationsMandatoryHRO S...

Summary : We are looking for hardworking individual with a keen curiosity about learning new technologies and who are driven to apply their knowledge to tackle the toughest problems and deliver optimum solutions. The chosen candidate will have a chance to work with an experienced team of engineers to deliver expert technical support to our Impact partners, Local business partners and global sales teams who work closely with our customers installed base worldwide. In This Role, Your Responsibilities Will Be: Provide post-sales technical support to Global Impact partners, Local Business Partners and Sales channels to resolve technical queries about Fisher FIELDVUE products, field Instruments, ...

Job Title Service Innovation Manager Job Description Service Innovation Manager The Service Innovation Manager (Field Experience, Digital Transformation & AI) is a strategic leader responsible for transforming and optimizing the customer field experience through innovative digital solutions and AI technologies. This role serves as a bridge between field operations, technology teams, and customer service, driving continuous improvement, operational efficiency, and exceptional customer outcomes. Your Role: Field Experience Transformation Assess current field service processes and identify opportunities for innovation. Partner with field teams to understand pain points and translate them into a...

Key Responsibilities: Design and implement scalable ServiceNow architecture aligned with business needs. Define platform standards, roadmaps, and upgrade-safe design practices. Map business requirements to ServiceNow standard functionality, minimizing customization. Provide technical leadership to developers and project managers. Ensure solution scalability, security, and compliance. Support Agile delivery and guide technical backlog refinement. Review platform changes for adherence to architecture and governance standards. Required Skills: ServiceNow Expertise: 8+ years in architecture, development, and implementation. Modules: ITSM, ITOM, Telecom Service Management, Order Management, Integ...

About the team : The Oil and gas vertical Focused Offline payment solution team. Includes payment of oil/petrol and gas bills via QR Codes and POS machines. Predominantly dealing with Petrol and gas station Merchants and other Retail businesses, handling end-to-end sales and Operations. Onboarding new merchants for offline solutions and servicing existing merchants. Maintaining good relationships with PSU Companies / Oil marketing Companies. Responsibilities : * Managing, training, and providing overall guidance to the Service team of an assigned territory. * Setting reasonable Service targets to be achieved by the team. * Monitoring the performance of the service team and motivating members...

Installation of Laboratory Equipments Installation and commissioning of analytical instruments and accessories. Warranty/AMC/Breakdown Visits at customers' sites Qualification Documentation: Should have good knowledge in documentation (IQ/OQ/PQ) Follow-up with customers for Service and maintenance contracts Providing Prompt Service customers.

Lead the service and bodyshop operations across multiple units Drive service revenue targets and workshop performance KPIs Implement service excellence standards and customer satisfaction initiatives Manage team performance, training, and manpower planning Oversee budgeting, cost control, and process improvements Ensure adherence to OEM, insurance, and regulatory guidelines

As a PMO Professional at YASH Technologies, you will play a crucial role in ensuring the successful delivery of projects by possessing excellent process knowledge related to Incident, Problem, Change, and Configuration management. Your responsibilities will include: - Facilitating support meetings to drive discussions and achieve project goals in a timely manner. - Demonstrating a good understanding of risk management concepts and practices, tracking, assessing, and mitigating project risks, issues, and dependencies. - Collaborating across service teams to ensure alignment and success of objectives. - Identifying and implementing process enhancements to improve project efficiency and effecti...

The role of Sales and Service Manager at Cyrix Healthcare involves driving sales and managing service operations in the assigned geographical territory. Your responsibilities will include developing business strategies, leading a team of sales and service professionals, and ensuring customer satisfaction. - Achieving territory sales targets by promoting bio-medical equipment and services to hospitals, diagnostic centers, and healthcare facilities. - Developing and maintaining strong relationships with key decision-makers. - Identifying new business opportunities and conducting market research. - Customer relationship management and sales/service support. - Developing new business channels an...

Role Overview: At PwC, the infrastructure team focuses on designing and implementing secure IT systems that support business operations. This includes ensuring the smooth functioning of networks, servers, and data centres to optimize performance and minimize downtime. Cloud operations professionals at PwC manage and optimize cloud infrastructure and services to enable seamless operations and high availability for clients. In this role, you will be responsible for monitoring, troubleshooting, and implementing industry-leading practices for cloud-based systems. Your adaptability is crucial in a fast-paced environment where you will work with a diverse range of clients and team members, each pr...

As the Senior Services Manager at CAI AUTO INDUSTRIES PVT LTD, your primary role will involve overseeing the daily operations of the service department in Dindigul. Your responsibilities will include managing staff, coordinating maintenance schedules, liaising with clients, and ensuring compliance with industry regulations. It will be crucial for you to focus on maintaining high levels of customer satisfaction and operational efficiency. Additionally, you will be expected to develop service strategies, monitor service performance, and address any issues that may arise. Key Responsibilities: - Manage the staff within the service department effectively. - Coordinate maintenance schedules to en...

This job is with Kyndryl, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Join Kyndryl as a Service Coordinator and take charge of a dynamic role that puts you at the forefront of delivering exceptional IT services to our customers. As a Se...

Position Summary We are seeking Technical Support Engineers You will support both on-premises and cloud-based deployments, including AWS-hosted instances, and play a key part in delivering world-class technical assistance across time zones as part of our 247 model. This role operates within a rotating 247 support schedule with overlapping regional coverage. Core Responsibilities Serve as the first point of contact for customers via ticketing system, email, chat, and remote session. Diagnose and resolve product issues for Scrutinizer, FlowPro, Replicator, and Endpoint Analytics. Collect and analyze logs, configuration data, and network flow information to isolate root causes. Guide customers ...