Senior Services Manager

As the Senior Services Manager at CAI AUTO INDUSTRIES PVT LTD, your primary role will involve overseeing the daily operations of the service department in Dindigul. Your responsibilities will include managing staff, coordinating maintenance schedules, liaising with clients, and ensuring compliance with industry regulations. It will be crucial for you to focus on maintaining high levels of customer satisfaction and operational efficiency. Additionally, you will be expected to develop service strategies, monitor service performance, and address any issues that may arise. Key Responsibilities: - Manage the staff within the service department effectively. - Coordinate maintenance schedules to ensure timely servicing of vehicles. - Liaise with clients to address their service requirements and resolve any concerns. - Ensure compliance with industry regulations and standards. - Develop service strategies to enhance departmental performance. - Monitor service performance metrics and identify areas for improvement. - Troubleshoot any issues related to service delivery. Qualifications Required: - Bachelor's degree in Business Management, Automotive Services, or a related field. - Experience in service management and customer service. - Proficiency in staff management and scheduling. - Strong problem-solving skills and attention to detail. - Excellent communication and interpersonal skills. - Knowledge of industry regulations and compliance standards. - Previous experience in the automotive industry would be advantageous. (Note: No additional details about the company were provided in the job description.),