274 Service Industry Jobs - Page 6

Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department. Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries. Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems. When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appropriate solution and expand overall knowledge. Tracks and documents inbound support requests and ensures proper notation of customer problems or issues. Updates customer information and ensures accurate entry of contact information. Meets standards of job, such as quality standards, adherence to schedule and average handle time. May provide guidance and/or mentoring to less experienced Customer Service Associates - Consumer. Other related duties assigned as needed. EDUCATION REQUIREMENTS High school diploma or GED GENERAL KNOWLEDGE, SKILLS & ABILITIES Knowledge of the company s products, services and business operations to enable resolution of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Computer navigation and operation skills Demonstrates effective people skills and sensitivities when dealing with others Ability to work both independently and in a team environment FIS JOB LEVEL DESCRIPTION Developing support role Moderate skills with high level of proficiency Responds to a high volume of inquiries about FIS s products and services Questions and issues are predominantly routine but associate must be able to deviate from standard scripts and procedures as needed Is able to effectively calm upset customers and end a negative situation positively May coach and share information with professionals with less experience and/or expertise Works under close to general supervision with little latitude for independent judgment May consult with senior peers and team leads to learn through experience Typically requires two or more years of experience in a call center or customer service-related job in a service industry One or more years financial services experience is preferable

About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors backing but also by our commitment to foster the growth and success of our people. At Aptia, were investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values arent just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements PD team is seeking candidates for the following position based in the Gurugram, DLF office Senior Analyst - Plan Administration - B2 What can you expect? The purpose of this job is to provide ongoing operational support to internal and external parties. Responsibility includes assisting in analyzing and evaluating Benefits data files, review data to identify issues and discrepancies and provides resolution of errors. What is in it for you? Holidays (As Per the location) Shared Transport (Provided the address falls in service zone) Shift time - 5.30 to 2.30 in evening (Preferred) We will count on you for: Responsible for managing less complex Benefits Operational assignments. Assist in analyzing and evaluating Benefits data files. Review data to identify issues and discrepancies and provides resolution of errors. Maintains operation systems and tools and provides system support. Performs daily operational assignments and activities, including data analysis, system support and reporting. Manage client data using variety of technical tools and resources. Manage client requests and processes. Act as an effective first level escalation matrix Consistent and timely delivery of various reports Documentation -Is responsible to update the SOP and send for approval every three months Effective communication through email and adherence to calendar for client calls. 100% ownership to respond and attend the calls as per the requirements Note: Applicants should be flexible working in shifts - 5.30 to 2.30 in evening (Preferred) What you need to have: Knowledge & Skills: Strong health knowledge and experience in global and regional benefits Proficient with MS Word, PowerPoint, and Excel Experience in process building, best practices and/or efficiency projects Strong oral and written communication & presentation skills Good analytical skills Ability to work within a team environment Strong self-starter, fast learner, quality conscious, committed to deadlines Strong teamwork skills combined with the ability to work independently with minimal supervision. Language skills are a plus and highly desired, but not required. Education: Graduate (any stream) Eligibility: Minimum 1 years experience in service industry What makes you stand out? Adaptable communicator, facilitator, influencer and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team. Ability to multi-task and prioritize time effectively. Disclaimer Please note that the relocation assistance shall not be provided for the said position Candidates who wish to apply for inter-location positions are required to check with the Transport Help Desk (THD) to confirm if their place of residence is within the served transport service zone Mention your employee id and official email address in the resume PD team is seeking candidates for the following position based in the Gurugram, DLF office Senior Analyst - Plan Administration - B2 What can you expect? The purpose of this job is to provide ongoing operational support to internal and external parties. Responsibility includes assisting in analyzing and evaluating Benefits data files, review data to identify issues and discrepancies and provides resolution of errors. What is in it for you? Holidays (As Per the location) Shared Transport (Provided the address falls in service zone) Shift time - 5.30 to 2.30 in evening (Preferred) We will count on you for: Responsible for managing less complex Benefits Operational assignments. Assist in analyzing and evaluating Benefits data files. Review data to identify issues and discrepancies and provides resolution of errors. Maintains operation systems and tools and provides system support. Performs daily operational assignments and activities, including data analysis, system support and reporting. Manage client data using variety of technical tools and resources. Manage client requests and processes. Act as an effective first level escalation matrix Consistent and timely delivery of various reports Documentation -Is responsible to update the SOP and send for approval every three months Effective communication through email and adherence to calendar for client calls. 100% ownership to respond and attend the calls as per the requirements Note : Applicants should be flexible working in shifts - 5.30 to 2.30 in evening (Preferred) What you need to have: Knowledge & Skills: Strong health knowledge and experience in global and regional benefits Proficient with MS Word, PowerPoint, and Excel Experience in process building, best practices and/or efficiency projects Strong oral and written communication & presentation skills Good analytical skills Ability to work within a team environment Strong self-starter, fast learner, quality conscious, committed to deadlines Strong teamwork skills combined with the ability to work independently with minimal supervision. Language skills are a plus and highly desired, but not required. Education: Graduate (any stream) Eligibility: Minimum 1 years experience in service industry What makes you stand out? Adaptable communicator, facilitator, influencer and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team. Ability to multi-task and prioritize time effectively. Disclaimer Please note that the relocation assistance shall not be provided for the said position Candidates who wish to apply for inter-location positions are required to check with the Transport Help Desk (THD) to confirm if their place of residence is within the served transport service zone Mention your employee id and official email address in the resume

Are you passionate about ensuring high standards and fostering strong, long-lasting relationships with clients? If so, we want you on our team! As a Quality Control professional at SmartQ, your main responsibility will be overseeing and enhancing the daily operations to ensure efficiency, quality, and alignment with the company s strategic objectives. You ll also play a key role in strategic planning, team leadership, and problem-solving to address the challenges of operational management. If you have the skills and the drive to make a real impact in the world of food and technology, we invite you to join us! Promoting the utilization of the digitized platform, communicate the benefits and convenience of the SmartQ ordering APP, including associated offers. Encourage adoption by downloading and using the App, offering training, and assisting those without the App in placing orders and making payments through various digital wallets. Engage daily with food partners to update menu items, coordinate with the tech team to reflect changes on the App and ensure timely push notifications and banner displays. Conduct Cafe LENS and hygiene checklists, perform hourly governance checks on LENS, and address issues while reporting incidents, accidents, and near misses to the reporting manager. Foster a positive work culture and ensure timely, high-quality service. Gather feedback from employees and clients at cafeterias regularly. Ensure compliance with company and statutory requirements for displays, counters, and service areas. Oversee cafeteria counters to ensure adherence to laid-out OSPs (Operating Standard Procedures). Inspect work areas during and after use, ensuring proper waste disposal. Maintain Health, Safety, and Environment (HSE) and temperature records, reporting any variances. Ensure equipment operates according to Equipment Safety Work Procedures (ESWP) and report any downtime to relevant departments. The candidate will be required to work six days a week. Qualifications: Passionate about providing top-notch service to both clients and employees. Possess strong communication skills in both English and the local language, ensuring a positive and excellent experience for all with a positive attitude. Tech-savvy with basic computer knowledge, a passionate learner, and characterized by honesty and integrity. A team player with the ability to lead and manage food partner employees, demonstrating self-motivation to take initiatives. A graduate with a preference for holding a minimum craft course certification in Hospitality. Requires a minimum of 1 year of relevant experience. : .

Company: Mercer Description: Wealth Implementation Wealth Implementation team is seeking candidates for the following position based in the DLF / Noida / Pune office Calc Configurer - Implementation Services Grade : C Last Date to Apply: What can you expect? The purpose of this job is to deliver high quality business analyst solutions that enable valued business outcomes and informed decisions by key stakeholders. It contributes to ensuring that the Delivery function meets the needs of the organization and clients / customers. Perform Planning activities to determine the best approach and techniques for self on the project Establish strong stakeholder relationships Perform solution analysis to ensure that solution meets the needs of the requirements Prepare functional and technical specifications, including process diagrams and user manuals Manage the provision of information to establish the agreed data integration platform, liaising with the Data Analyst and external stakeholders where required Elicit existing processes, document Current State, analyse change & identify best practice to determine Future State, perform Gap Analysis to determine impact to BAU; Adhering to the User Centred Design processes, working to agreed sprint and release plans Support test team activities including triage and impact analysis Contribute to the development of new artefacts for re-use and to improve efficiency Provide learnings back to Team and to contribute to continuous improvement Assist in the configuration of company applications based on business requirements Perform Peer Review activities for other analyst s project work Identify opportunities to uplift value from existing solutions What is in it for you? Holidays (As Per the location) Shared Transport (Provided the address falls in service zone) We will count on you for: Innovation/Creativity Able to deal with ambiguity & challenge the status quo Pioneer new approaches Able to apply critical thinking Decisions Making Communication Own communication on projects/client assigned: pro-actively inform project stakeholders about status of work, including development changes, scheduling, and quality goals. Note: Applicants should be flexible working in shifts What you need to have: Knowledge & Skills: Domain & Tools : Subject Matter Expert in Wealth (DB/DC) domain, German domain preferred. Experienced on any wealth platforms Previous experience in the financial services industry, particularly the Pension industry is desirable Detailed understanding of Implementation life cycles: Analysis Responsible for delivering all projects, scoping, prioritization and providing estimates to stakeholders Should be expert with doing Root Cause Analysis (RCA) and techniques Testing : Conducting tests and validations to ensure that the solutions meet the requirements and standards Breakpoint analysis of High complexity requirements to create a detailed test plan and corresponding user stories. Configuration: Subject Matter Expert in Calculator (Calc Studio preferred) Should be proficient in designing benefits calculations using excel functions Well versed with System Integration concept Experience delivering solution specification and analysis outcomes for configuration projects Should be proficient in Debuging logic Project / Task Management: Good understanding of Agile and Scrum methodologies Expert in using JIRA for day to day task management Strong organizational and time management skills, including ability to multitask and work independently with minimum supervision to meet firm deadlines. Stakeholder Management Education: B.Tech / MCA/ B.Sc.(IT) / BCA from reputable institute in any stream Eligibility: Minimum 9 years experience in service industry Minimum 12 months experience in Current Role. Should have at least On Track or equivalent rating in last appraisal. Should not be under any Performance Continuity Plan, or had any official Disciplinary action within the last 3 months Should not have applied for any other IJP within Mercer in the last 3 months What makes you stand out? Adaptable communicator, facilitator, influencer and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team Ability to multi-task and prioritize time effectively

The CoinDCX journey: building tomorrow, todayAt CoinDCX, we believe CHANGE STARTS TOGETHER You are the driving force that will help us make Web3 accessible to all In the last six years, we have skyrocketed from being India s first crypto unicorn to carrying a community of over 125 million with us To continue maximising the adoption and acceleration of Web3, we are now focused on developing cutting-edge products, addressing accessibility and security challenges, and bridging the gap between people and Web3 technologies While we go ahead and keep dominating the Web3 world, we would like to HODL you on our team! Join our team of passionate innovators who are breaking barriers and building the future of Web3 Together, we will make the complex simple, the inaccessible accessible, and the impossible possible Boost your innovation to an ALL TIME HIGH with us!Inside CoinDCX s Customer Success TeamOur Customer Success team is dedicated to ensuring our users get the most out of their CoinDCX experience We build strong relationships, providing support and guidance to help users achieve their goals in the world of digital finance If you re passionate about customer satisfaction and success, join us in creating exceptional experiences that turn users into advocates You need to be a HODLer of these 5+ years of experience in the Service industry 2+ years of work experience as a team leader or supervisor In-depth knowledge of performance metrics Good PC skills, especially MS Excel Excellent communication and leadership skills Organizational and time-management skills Decision-making skills Degree in Management or training in team leading is a plusYou will be mining through these tasksTeam Leadership: Provide guidance to the team of customer support experts within the external/internal team wherever required Set clear goals and objectives for the team and track progress towards achievement Foster a positive and supportive work environment that encourages teamwork, collaboration, and personal development Conduct regular one-on-one meetings to support individual growth and performance improvement Listen to team members feedback and resolve any issues or conflicts May be required to undertake additional responsibilities as need be to contribute effectively to the teams successQuality Assurance: Implement and maintain quality assurance processes to ensure that customer interactions meet company standards and expectations Monitor and evaluate chat and ticket transcripts to identify areas for improvement and provide feedback to agents Work closely with the agents to implement training programs and resources to enhance agent skills and knowledge Discover training needs and provide coaching Recognize high performance and reward accomplishments Encourage creativity and risk-takingReporting and Analysis: Generate regular reports on key performance metrics such as response times, resolution rates, and customer satisfaction scores Analyze data trends and identify insights to drive strategic decision-making and process improvements Make recommendations for operational enhancements or resource allocation based on data-driven insights Are you the one? Our missing block You are knowledge-hungry when it comes to VDA and Web3, always eager to dive deeper and stay ahead in this evolving space The world of Web3 and VDA excites you, fueling your curiosity and driving you to explore new opportunities within this dynamic landscape You act like an owner, constantly striving for excellence, impact, and tangible results in everything you do You embrace a We over Me mindset, growing individually while fostering the growth of those around you Change is your catalyst, igniting your passion to build and innovate You think outside the box, unbound by limitations or doubt, always pushing the boundaries of what s possible Perks That Empower YouOur benefits are designed to make a lasting impact on your life, giving you the freedom to create a work-life balance that truly suits you Design Your Own Benefit: Tailor your perk package to fit your unique needs Whether you re eyeing a new gadget or welcoming a furry friend into your life, our flexible benefits ensure that you can prioritize what matters most to you Unlimited Wellness Leaves: We believe in the power of well-being Take the time you need to recharge, knowing that your health is our priority With unlimited wellness leaves, you can return refreshed, ready to build and grow Mental Wellness Support: Your mental health is as important as your professional growth Benefit from access to health experts, free counseling sessions, monthly wellness workshops, and regular team outings, all designed to help you stay balanced and connected Bi-Weekly Learning Sessions: These sessions are more than just updates they re opportunities to fuel your growth Stay ahead with the latest industry knowledge, sharpen your skills, and accelerate your career in an ever-evolving landscape

Job Description: Operational Management Oversee day-to-day operations, including staff scheduling, leave management, and resource allocation. Ensure smooth execution of wellness programs and services, resolving operational issues promptly. Monitor team productivity and address performance gaps effectively. Quality Assurance Develop and implement quality control procedures to maintain high service standards. Conduct regular audits and assessments to ensure compliance with company policies and wellness industry standards. Address customer feedback and implement corrective actions to enhance service quality. Process Improvement Analyze existing processes to identify inefficiencies and recommend improvements. Develop and implement streamlined workflows to enhance productivity and reduce costs. Collaborate with teams to introduce technology or tools that support operational excellence. Team Leadership Mentor and guide staff to achieve individual and team performance goals. Facilitate training sessions to enhance skills and knowledge of wellness programs and operational practices. Foster a positive and collaborative work environment. Reporting & Analytics Track and report key performance indicators (KPIs) related to operations, quality, and productivity. Prepare regular reports and presentations for senior management on operational performance and improvement initiatives. Skills & Requirements: Experience in operations and quality management, preferably in the wellness or service industry. Strong analytical skills and a proven track record in process improvement. Excellent leadership, communication, and problem-solving skills. Proficiency in productivity tools (e.g., MS Office, project management software). Familiarity with wellness industry standards and practices is a plus. Attention to Detail Efficiency-oriented Leadership Skills Customer-Centric Problem Solver

SAP CO Consultant for Mumbai Permanent Spanbix Jobs Candidates with 4 to 6 years experience with minimum 1 S/4 Implementations experience is must. 1.Should have at least 1 end to end SAP CO implementation and experience in CO module. 2. Good knowledge in integrating with other module SD, MM, PP Should have experience in Controlling Cost center accounting, Profit center accounting & Internal Order, Activity base costing Should able to support Monthly / Yearly Closing of Accounts. 3. Should have experience in implementation & support for Controlling module Product Costing, Account based & Costing Based COPA and able to resolved CO related issues. 4. Experience in preparation of Functional Specification and should have worked on Customized Reports. 5. Experience in manufacturing / Service industry 6.Good communication skill Hindi and English. Job Category: Permanent Job Type: Full Time Job Location: Mumbai Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Banks operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose You will manage the applications in Regulatory reporting as well as supporting applications for middle office technologies, working closely with Business, Operation, Solution engineers, software development teams and business analysts and report directly to the project manager. Your main tasks will include performing detailed requirements analysis, documenting processes, and performing some user acceptance testing. To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users. it will require expertise in investigation / debugging, problem solution. Also, will require planning and executing the maintenance and support releases for payment systems. Job Duties & Responsibilities Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions across Payment applications. Leading ongoing reviews of business processes and developing automation strategies. Plan the technology roadmap with an execution plan around it, the technology roadmap will not cover the future technologies, but, also cover the replacement of current set of applications Design and build enterprise applications for solutions which are used across multiple application (and hence multiple business teams) Effectively communicating your insights and plans to cross-functional team members and management. To understand user requirements in developing and installing group solutions. Manage all stages of project development including performing requirements analysis, system design, development, testing, training, roll out and post-production support Responsible for Service delivery of the team with focus on SLAs and customer management ensuring no escalations. Managing stakeholder s relationship with different BU s and ability to manage escalated issues/ potential escalation In the absence of group solutions provide local solutions to automate functions which can help in streamlining operations and own application/process/solution. The ability to influence stakeholders and work closely with them to determine acceptable solutions. Own Root cause analysis provide tactical and permanent solution Continue process improvement across the application portfolio. Proactive analysis to drive down outage, improve recovery time and reduce time to engage Work with management to determine and deliver key performance indicator, Service level agreement metrics Upgrade and implementation of new application system. Principle point of contact for all Department head to review status, milestones, risks and issues, and follow up on action items from Steering Committee. Experience creating detailed reports and giving presentations. Excellent planning, organizational, and time management skills. Staying up-to-date on the latest process and IT advancements to automate and modernize systems. Requirements Good knowledge of banking domain including Trade, Core banking and Retail banking. Experience in regulatory reporting projects would be a huge plus. Designed, developed and enhanced various banking, business and technical applications like FINMECHANICS, CIMS, FINNET, TBMR and regulatory reporting systems. Experience of successfully facing off to senior business leaders Minimum 12-15 Years of experience in Information Technology with exposure to Payment Systems application and experience in development of software preferably in a Financial Service Industry. Wide knowledge of current and future trends in business and technology environment. Experience creating detailed reports and giving presentations. Education / Preferred Qualifications Technology, Engineering or IT Bachelor s degree Core Competencies Knowledge of banking payment system Domain. Possess Strong problem solving, analytical skills with an ability to handle multiple tasks & prioritize accordingly. Demonstrated ability to effectively communicate, trouble shoot, and problem solve with clients throughout the implementation process. Designed, developed and enhanced various banking, business and technical applications like FINMECHANICS, CIMS, FINNET, TBMR and regulatory reporting systems. Strong inter-personal & negotiation skills in dealing with HO and department users Must be flexible, adaptable and have ability to work in a fast-paced changing environment. Fundamental analytical and conceptual thinking skills Self-Motivator and team player Excellent documentation skills. A track record of following through on commitments Technical Competencies Very good knowledge in Oracle PL/SQL and sound technical knowledge in Database Administration. Operating systems Internet-based systems Web based applications. Experience of handling host to host connectivity with multiple ecosystem players will be useful Advanced technical skills Competency in Microsoft applications including Word, Excel, and Outlook.

Do you enjoy carrying out operations efficiently and feel enthusiastic about maintaining mutually beneficial relationships with clientsIf your answer is a resounding yes, then we are hunting for you. As a Operation Executive at SmartQ, your primary goal will be to take responsibility for managing and optimizing the day-to-day operations to ensure efficiency, quality, and alignment with the overall strategic goals of the organization. In addition, you must be adept at strategic planning, team leadership, and problem-solving to navigate the complexities of operational management. Do you possess all these skills and wish to make an impact in the world of food and technologyJoin us now! By guiding associates and promoting the utilization of the digitized platform, communicate the benefits and convenience of the SmartQ ordering APP, including associated offers. Drive the adoption process by assisting associates in downloading and using the App, providing training, and supporting those without the App to order and pay through various payment wallets. Engage daily with food partners to update menu items, coordinate with the tech team to reflect changes on the App, and ensure timely push notifications and banner displays. Conduct Cafe LENS and hygiene checklists, perform hourly governance checks on LENS, and address issues while reporting incidents, accidents, and near misses to the reporting manager. Foster a positive work culture and ensure timely, high-quality service. Gather feedback from employees and clients at cafeterias regularly. Ensure compliance with company and statutory requirements for displays, counters, and service areas. Oversee cafeteria counters to ensure adherence to laid-out OSPs (Operating Standard Procedures). Inspect work areas during and after use, ensuring proper waste disposal. Maintain Health, Safety, and Environment (HSE) and temperature records, reporting any variances. Ensure equipment operates according to Equipment Safety Work Procedures (ESWP) and report any downtime to relevant departments. Qualifications: Passionate about providing top-notch service to both clients and employees. Possess strong communication skills in both English and the local language, ensuring a positive and excellent experience for all with a positive attitude. Tech-savvy with basic computer knowledge, a passionate learner, and characterized by honesty and integrity. A team player with the ability to lead and manage food partner employees, demonstrating self-motivation to take initiative. A graduate with a preference for holding a minimum craft course certification in Hospitality. Requires a minimum of 2 years of relevant experience. : .

As a Key Account Manager at SmartQ, your primary goal will be to ensure client satisfaction, retention, and growth of the business. Fostering, sustainable, and profitable relationships with key clients to maximize business opportunities lies at the heart of this role. In addition, a combination of interpersonal skills, strategic thinking, and a deep understanding of the clients and products will keep you functioning a cut above the rest. If you are a dynamic, results-oriented manager with a proven track record in steering MNCs toward unprecedented success, we invite you to seize this opportunity to make a profound impact on our global presence. Do you possess all these skills and wish to make an impact in the world of food and technologyJoin us now! Lead the companys dynamic food service sales efforts, developing and maintaining relationships with food service institutions at all levels. Manage an individual expense account within budget guidelines. Maintain ongoing relationships with customers, driving conversations to inform them about new product developments. Develop quotes and proposals. Attend client meetings, food committee meetings, and other related events. Maintain effective, professional relationships with customers, vendors, and fellow employees. Administer unit operations in accordance with SmartQ standards, handling contract specifications and statutory regulations. Oversee the overall management of the unit, ensuring quality food services and effective partner management. Monitor and ensure food services meet agreed standards and specifications. Ensure the efficient utilization of resources, including utilities, people, and technology. Analyze and assist on-site/off-site partners in effective management. Communicate regularly with clients to stay updated on operational activities and developments. Complete action plans following client satisfaction surveys and audits. Ensure all products are correctly priced in line with client agreements and specifications. Complete manpower scheduling within budget, adjusting labor schedules in line with sales. Ensure site adherence to safety standards as per SLA. Qualifications : Experience in the food industry required. Strong work ethic, integrity, and personal accountability to be a self-starter and make independent decisions. Ability to handle pressure and meet deadlines. Flexible and willing to take on various tasks to support team efforts. Excellent written and verbal communication skills. Strong interpersonal skills. Sound knowledge and experience working with food, technology, and leveraging people. Results-oriented, accountable, and able to hold others accountable. Proven experience in managing successful teams in a similar environment. Basic Food Hygiene certificate and knowledge of HSEQ standards. Excellent financial and application acumen. Self-motivated, agile, and able to adapt to a changing environment. Overall 6+ years of experience, with a minimum of 3 years in a similar role. Graduate/Diploma in Hotel Management or a related discipline. : .

As a Relationship Manager at SmartQ, your primary goal will be to lead and oversee a frontline Partner team of food service associates. In addition, the candidate must coordinate various tasks related to food production planning, engineering, and front-of-house services. Also, ensure all activities comply with Health Safety and Food Safety regulations. Exercise general responsibilities to facilitate the efficient organization of the contract, aligning with contractual terms and conditions. Additionally, focus on enhancing the overall customer experience through effective management and service delivery. Do you possess all these skills and wish to make an impact in the world of food and technologyJoin us now! Promote a positive work culture and ensure punctual delivery of high-quality service. Resolve issues and promptly report incidents, accidents, and near misses to the reporting manager. Prioritize client retention and exhibit a passionate commitment to delivering quality service to both clients and employees. Collaborate effectively within a team and demonstrate initiative when working independently. Uphold honesty and integrity, fostering a family-oriented culture. Possess excellent communication skills to engage with a diverse range of people, both within your work area and among various stakeholders. Adhere to legislation and follow all rules and regulations outlined in the client handbook, ensuring service deliverables, hygiene, health, and safety standards are met. Embrace a team-player mentality with a can-do attitude. Take pride in personal appearance and hygiene standards. Display self-motivation, responsibly using personal initiative. Maintain a positive attitude under pressure, demonstrating resilience and adaptability. Manage vendor rotations and plan the operations for the assigned clients Qualifications: Proven experience in food industry Strong work ethic, integrity and personal accountability to be a self-starter and make independent decisions The ability to handle pressure and meet deadlines Flexible and willing to take on any tasks to support team efforts Excellent written and verbal communication skills Strong interpersonal skills Sound knowledge and experience of working with food, technology and people management Result-oriented and accountability Proven experience in managing successful teams in a similar environment Basic Food Hygiene certificate and knowledge of HSEQ standards Excellent financial and application acumen Self-motivated, agile and ability to adapt to a changing environment Overall 3+years of experience Graduate/Diploma in Hotel Management discipline The candidate will be required to work for 6 days a week Willing to travel within city limits Benefits of working at SmartQ: SmartQ is an innovative and dynamic company that values its employees and strives to create a positive and fulfilling work environment. Here are some key benefits that make SmartQ an excellent choice for prospective employees: Innovative Work Culture: SmartQ fosters an innovative and collaborative work culture, encouraging employees to think outside the box and contribute creative solutions to challenges. Career Growth and Development: SmartQ is committed to the professional development of its employees. The company offers ongoing training programs, mentorship opportunities, and a clear career path to help employees achieve their professional goals. Work-Life Balance : SmartQ understands the importance of work-life balance and strives to create a supportive environment that allows employees to excel in their careers without sacrificing their personal lives. Competitive Compensation and Benefits: SmartQ offers competitive salaries and a comprehensive benefits package, including health insurance, retirement plans, and other perks to ensure the well-being and financial security of its employees. Diverse and Inclusive Environment: SmartQ values diversity and inclusion. The company is committed to creating a workplace that celebrates differences and provides equal opportunities for all employees. Flexibility: SmartQ recognizes the changing nature of work and supports flexible work arrangements, including remote work options, to accommodate the diverse needs and preferences of its employees. Team Collaboration: SmartQ believes in the power of teamwork. Employees collaborate across departments, fostering a sense of camaraderie and shared achievement. Social Responsibility: SmartQ is dedicated to corporate social responsibility and encourages employees to participate in community service initiatives and environmental sustainability programs. Fun and Engaging Work Environment: SmartQ believes that a positive and fun work environment enhances productivity and job satisfaction. The company organizes team building activities, social events, and other initiatives to promote a sense of camaraderie among employees. : .

Do you enjoy carrying out operations efficiently and feel enthusiastic about maintaining mutually beneficial relationships with clientsIf your answer is a resounding yes, then we are hunting for you. As a Operations Executive at SmartQ, your primary goal will be to take responsibility for managing and optimizing the day-to-day operations to ensure efficiency, quality, and alignment with the overall strategic goals of the organization. In addition, you must be adept at strategic planning, team leadership, and problem-solving to navigate the complexities of operational management. Do you possess all these skills and wish to make an impact in the world of food and technologyJoin us now! By guiding associates and promoting the utilization of the digitized platform, communicate the benefits and convenience of the SmartQ ordering APP, including associated offers. Drive the adoption process by assisting associates in downloading and using the App, providing training, and supporting those without the App to order and pay through various payment wallets. Engage daily with food partners to update menu items, coordinate with the tech team to reflect changes on the App and ensure timely push notifications and banner displays. Conduct Cafe LENS and hygiene checklists, perform hourly governance checks on LENS, and address issues while reporting incidents, accidents, and near misses to the reporting manager. Foster a positive work culture and ensure timely, high-quality service. Gather feedback from employees and clients at cafeterias regularly. Ensure compliance with company and statutory requirements for displays, counters, and service areas. Oversee cafeteria counters to ensure adherence to laid-out OSPs (Operating Standard Procedures). Inspect work areas during and after use, ensuring proper waste disposal. Maintain Health, Safety, and Environment (HSE) and temperature records, reporting any variances. Ensure equipment operates according to Equipment Safety Work Procedures (ESWP) and report any downtime to relevant departments. The candidate will be required to work six days a week SmartQ will provide travel reimbursements as per travel policy Qualifications: Passionate about providing top-notch service to both clients and employees. Possess strong communication skills in both English and the local language, ensuring a positive and excellent experience for all with a positive attitude. Tech-savvy with basic computer knowledge, a passionate learner, and characterized by honesty and integrity. A team player with the ability to lead and manage food partner employees, demonstrating self-motivation to take initiatives. A graduate with a preference for holding a minimum craft course certification in Hospitality. Requires a minimum of 2 year of relevant experience. Benefits of working at SmartQ: SmartQ is an innovative and dynamic company that values its employees and strives to create a positive and fulfilling work environment. Here are some key benefits that make SmartQ an excellent choice for prospective employees: Innovative Work Culture: SmartQ fosters an innovative and collaborative work culture, encouraging employees to think outside the box and contribute creative solutions to challenges. Career Growth and Development: SmartQ is committed to the professional development of its employees. The company offers ongoing training programs, mentorship opportunities, and a clear career path to help employees achieve their professional goals. Work-Life Balance: SmartQ understands the importance of work-life balance and strives to create a supportive environment that allows employees to excel in their careers without sacrificing their personal lives. Competitive Compensation and Benefits: SmartQ offers competitive salaries and a comprehensive benefits package, including health insurance, retirement plans, and other perks to ensure the well-being and financial security of its employees. Diverse and Inclusive Environment: SmartQ values diversity and inclusion. The company is committed to creating a workplace that celebrates differences and provides equal opportunities for all employees. Flexibility: SmartQ recognizes the changing nature of work and supports flexible work arrangements, including remote work options, to accommodate the diverse needs and preferences of its employees. Team Collaboration: SmartQ believes in the power of teamwork. Employees collaborate across departments, fostering a sense of camaraderie and shared achievement. Social Responsibility: SmartQ is dedicated to corporate social responsibility and encourages employees to participate in community service initiatives and environmental sustainability programs. Fun and Engaging Work Environment: SmartQ believes that a positive and fun work environment enhances productivity and job satisfaction. The company organizes team building activities, social events, and other initiatives to promote a sense of camaraderie among employees. : .

We re looking for a Product Designer who lives at the intersection of creativity, systems thinking, and empathy. At SmartQ, you ll design experiences that simplify complexity, scale across platforms, and create real-world impact in the food-tech space. You ll collaborate closely with product managers, engineers, operations, marketing and leadership to shape intuitive, engaging, and scalable solutions that power the daily operations of India business. If youre excited about designing for scale, solving real human problems, and contributing to a brand that s reshaping institutional dining across the world we want to meet you. Design for Impact: Translate user needs and complex business problems into clear, scalable design solutions which engage users. Conduct user research, derive insights, and validate ideas through rapid prototyping and testing. Document requirements, research, and the complete roadmap of the product. Lead the design of features from concept to execution wireframes, flows, high-fidelity UI, usability testing, post production testing and future enhancements. Modify and revise existing designs to meet changing customer preferences. Build Design Systems: Adapt and evolve design system to build the product in the most efficient way. Continuously update and maintain our design system to ensure consistency, accessibility, and speed. Collaborate with engineering to implement pixel-perfect, responsive interfaces for scale. Embrace Agility: Work in fast-paced, cross-functional teams using iterative, UX methods. Comfortably manage multiple projects simultaneously with the best turnaround time Prioritize features based on user impact and technical feasibility. Leverage Data: Use analytics and feedback loops to continuously improve designs. Leverage data analytics to make informed design decisions, identifying patterns and opportunities for optimization. Track and Drive metrics that matter Adoption, engagement, retention, task success, or delight. Think Strategically & Continuously Improve: Help shape product vision through design storytelling and strong visual narratives. Design for both immediate impact and long-term scalability. Continuously improve the existing designs with growth and experimentation mindset Contribute creatively to complex problems with the help of other teams and leaders. Stay ahead in design thinking by actively learning and researching. Develop the repository, which is an inspiration for design system, layout, composition, graphics etc. Qualifications: 4-5 years of end-to-end product design experience (preferably in B2B2C or SaaS). Proficiency with Figma, prototyping, and user testing tools. Experience working with or contributing to a design system. Strong portfolio demonstrating user-centered solutions across platforms (mobile, web). Fluency in UX best practices, visual hierarchy, typography, interaction design. Bonus: Understanding front-end technologies, motion design, or storytelling through data. Benefits of working at SmartQ: SmartQ is an innovative and dynamic company that values its employees and strives to create a positive and fulfilling work environment. Here are some key benefits that make SmartQ an excellent choice for prospective employees: Innovative Work Culture: SmartQ fosters an innovative and collaborative work culture, encouraging employees to think outside the box and contribute creative solutions to challenges. Career Growth and Development: SmartQ is committed to the professional development of its employees. The company offers ongoing training programs, mentorship opportunities, and a clear career path to help employees achieve their professional goals. Work-Life Balance: SmartQ understands the importance of work-life balance and strives to create a supportive environment that allows employees to excel in their careers without sacrificing their personal lives. Competitive Compensation and Benefits: SmartQ offers competitive salaries and a comprehensive benefits package, including health insurance, retirement plans, and other perks to ensure the well-being and financial security of its employees. Diverse and Inclusive Environment: SmartQ values diversity and inclusion. The company is committed to creating a workplace that celebrates differences and provides equal opportunities for all employees. Flexibility: SmartQ recognizes the changing nature of work and supports flexible work arrangements, including remote work options, to accommodate the diverse needs and preferences of its employees. Team Collaboration: SmartQ believes in the power of teamwork. Employees collaborate across departments, fostering a sense of camaraderie and shared achievement. Social Responsibility: SmartQ is dedicated to corporate social responsibility and encourages employees to participate in community service initiatives and environmental sustainability programs. Fun and Engaging Work Environment: SmartQ believes that a positive and fun work environment enhances productivity and job satisfaction. The company organizes team building activities, social events, and other initiatives to promote a sense of camaraderie among employees. : .

Are you passionate about cybersecurity and data securityIf your answer is a resounding yes, then we are hunting for you. As an Information Security Lead, your primary role will be to play a crucial role in protecting its information assets and ensure the confidentiality, integrity, and availability of data. In addition, your goal will stretch to ensure a holistic and effective approach to information security. The role requires a combination of technical expertise, leadership skills, and a deep understanding of the organizations business processes and objectives. Furthermore, your collaboration with cross-functional teams will contribute to the development and maintenance of an enterprise Business Continuity and Disaster Recovery Program, safeguarding our ability to navigate challenges and disruptions effectively. If you are a dynamic, results-oriented Information Security Lead who comes with a proven track record in steering MNCs toward unprecedented success, we invite you to seize this opportunity and make a profound impact on our global presence. Do you possess all the aforementioned skills and wish to make a difference in the world of food and technologyJoin us now! Develop, update, and maintain comprehensive information security and data privacy policies aligned with industry standards and regulatory requirements. Utilize strong IT administration skills to support and optimize our technical operations, ensuring a secure and efficient IT environment Plan, coordinate, and execute internal audits across diverse functions, evaluating adherence to information security policies and procedures Identify and mitigate information security risks through meticulous risk assessment, proposing effective mitigation strategies and overseeing their implementation Exhibit proficiency in vendor management, conducting vendor risk assessments, and establishing secure and reliable vendor relationships Design and manage enterprise-wide security awareness training programs, imparting knowledge and best practices to our global workforce Implement and manage the IT Security Risk Management Framework, aligning security efforts with organizational goals and risk appetite Coordinate security assessments and audits conducted by external certification bodies and clients, ensuring ongoing compliance and effective incident resolution Establish information security objectives, provide monthly measurement and analysis reports to management, and continually enhance our security posture Conduct BIA, risk assessment and develop business continuity and disaster recovery programs, coordinating with the Crisis management & BCP team and actively participating in periodic annual DR tests Collaborate with cross-functional teams to develop and maintain an Enterprise Business Continuity and Disaster Recovery Program Qualifications: Bachelor s degree in computer science, Information Technology, or a related field. Masters degree is a plus. Minimum 8+ years of experience in information security or related role Experience with cyber traceability frameworks and diligent adherence to principles of security components Proficiency in audit-ready protocols to ensure compliance and regulatory requirements are met Cloud security knowledge and experience, including securing cloud-based infrastructures, serverless architecture and services Demonstrated ethical hacking capabilities to proactively identify and address vulnerabilities, organizing and maintaining artifacts for documentation and accountability Skilled in training and mentoring teams to enhance security awareness and practices Strong understanding of secure design principles and their application in the development lifecycle Industry-recognized certifications such as CISSP, CISM, CISA, or equivalent is a plus Strong knowledge of security frameworks, standards, and best practices (ISO 27001, NIST, CIS, etc.) Experience with security technologies and tools, including firewalls, IDS/IPS, SIEM, VAPT, encryption, and multi-factor authentication Strong problem-solving skills and the ability to make decisions under pressure Experience with security incident response and business continuity planning Message from CEO: .

Required Experience:- 3 to 6 years of Automotive OEM / Engineering service industry experience in Vehicle Assembly Equipment Planning Tool Skills :- Delmia V5/V6, 3D experience, NX, Teamcenter visualization Technical Skills :- - Vehicle Assembly TCF line Equipment planning. - Assembly wise Equipment requirement study, concept preparation & digital simulation in Delmia & Teamcenter visualization - Experience in Designing of Manipulators for part fitment in vehicle assembly (Seat, Door, Windshield, FEM, Cockpit Manipulator etc. ) - Experience in Digital simulation, concept creation for various manipulators used in vehicle assembly - Delmia V5 /V6 Equipment & complete end to end process simulation, Mannequin Task simulation, Kinematics, ergonomic studies - Fixture design in NX - 3D factory simulation - Factory Build in 2D experience Qualification :- B. E / B. Tech in Mechanical / Production / Industrial Engineering

Analyst/ Jr Analyst, Kroll Settlement Administration Kroll Settlement Administration, part of Krolls Business Services division, is the leader in cutting-edge technology and consulting services for class action, mass tort, regulatory remediation and government claims administration With 50+ years of legal administration expertise, we offer unmatched solutions and capacity for even the most complex settlements anywhere in the world, As a settlement administrator, we are responsible for notifying potential class members, reviewing and processing claim forms filed by individuals and entities, calculating losses, auditing claims to determine the extent of the damages incurred and processing and distributing funds to eligible class members under the courts direction The Consultant will be part of the operations team, supporting a project team with all operational tasks including but not limited to Data Entry, Claim Review, UND/FWD linking, and case status reporting Together, they will provide consistent superior client service The ideal candidate will have excellent verbal and written communication skills, be consultative and solution-oriented, and be capable of managing multiple priorities The Analyst must be a team player, committed to fostering a team environment and building cooperation between team members to provide the highest quality service to clients, The Day-to-day Responsibilities Handle claim-related data entry tasks to support mailed letters and claim forms Manage quality reviews and feedback Proactive review of active cases to ensure mail and web correspondence is handled timely and effectively, escalating questions or potential challenges identified on the case Support project teams in ensuring timely completion of claim review Support query management working with the team members Prepare weekly status reporting and summaries on cases according to requirements set by clients Perform analysis of reporting and ensure quality assurance, Participate in training and ensure understanding of materials before beginning tasks Communicate verbally and in writing with project team members, on projects to ensure appropriate understanding of all projects Track all hours worked on each project accurately, Essential Traits Attention to detail Ability to performs repetitive tasks with a high degree of accuracy Comfortable working with minimal supervision Knowledge of Microsoft Office Experience in the legal field or in a service industry highly preferred, Excellent verbal and written communication skills with a professional, calm demeanor, Critical thinking skills, The ability to efficiently gather and process information in a fast-paced environment are required, High proficiency in in MS Office Suite, particularly in Excel, About Kroll In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity?not just answers?in all areas of business We value the diverse backgrounds and perspectives that enable us to think globally As part of One team, One Kroll, youll contribute to a supportive and collaborative work environment that empowers you to excel, Kroll is the premier global valuation and corporate finance advisor with expertise in complex valuation, disputes and investigations, M&A, restructuring, and compliance and regulatory consulting Our professionals balance analytical skills, deep market insight and independence to help our clients make sound decisions As an organization, we think globally?and encourage our people to do the same, Kroll is committed to equal opportunity and diversity, and recruits people based on merit, To be considered for a position at Kroll, you must formally apply via careers kroll jobs

Overview Ensure accurate and timely processing of transactions within agreed service standards. To work under the supervision of the Team Leader and perform administrative tasks. Key Accountabilities and main responsibilities Strategic Focus Provide superior service to funds, members and key stakeholders meeting Service and quality standards. Complete daily processing within required Service Standards. Operational Management Provide superior service to funds, employers and members by meeting Service and quality standards. Process and complete all operations administrative. Ensure compliance with all legislative, financial and fund specific procedures to minimise any risk to the business. Quality review work to minimise rework of tasks and maintain high quality standards. Ensure the quality and productivity standards are met. Complete all transactions across funds as required. Communicate effectively with internal and external stakeholders to resolve enquiries. Complete adjustments and investigations as appropriate and as instructed. Participate as a positive member of the team by co-operating with others to achieve the team s goals. Governance Risk Comply with all company policies, our core values and procedures. Ensure compliance with all legislative, financial and fund specific procedures to minimise any risk to the business. To create upkeep Business Process Manuals Make training manuals. The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience Personal Attributes Experience 3-5 Years of experience in financial services industry Good understanding of relevant Superannuation legislation Sound knowledge of MS Office and other software packages Previous administration skills - data entry / high volume type role, ideally in a financial service industry Accuracy and high attention to detail. Possess effective communication skills, both written and verbal Generate creative solutions to address problems and commit to follow through. Possess a sound knowledge of technical and compliance issues, understanding the relevant policies and legislation. Personal Attributes Good investigation and problem-solving abilities. Ability to follow procedure documents and identify opportunities for process improvements. Customer focused with the ability to collaborate with others to achieve desired outcomes. Ability to prioritise and time manage multiple tasks to meet tight deadlines. Overview Ensure accurate and timely processing of transactions within agreed service standards. To work under the supervision of the Team Leader and perform administrative tasks. Key Accountabilities and main responsibilities Strategic Focus Provide superior service to funds, members and key stakeholders meeting Service and quality standards. Complete daily processing within required Service Standards. Operational Management Provide superior service to funds, employers and members by meeting Service and quality standards. Process and complete all operations administrative. Ensure compliance with all legislative, financial and fund specific procedures to minimise any risk to the business. Quality review work to minimise rework of tasks and maintain high quality standards. Ensure the quality and productivity standards are met. Complete all transactions across funds as required. Communicate effectively with internal and external stakeholders to resolve enquiries. Complete adjustments and investigations as appropriate and as instructed. Participate as a positive member of the team by co-operating with others to achieve the team s goals. Governance Risk Comply with all company policies, our core values and procedures. Ensure compliance with all legislative, financial and fund specific procedures to minimise any risk to the business. To create upkeep Business Process Manuals Make training manuals. The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience Personal Attributes Experience 3-5 Years of experience in financial services industry Good understanding of relevant Superannuation legislation Sound knowledge of MS Office and other software packages Previous administration skills - data entry / high volume type role, ideally in a financial service industry Accuracy and high attention to detail. Possess effective communication skills, both written and verbal Generate creative solutions to address problems and commit to follow through. Possess a sound knowledge of technical and compliance issues, understanding the relevant policies and legislation. Personal Attributes Good investigation and problem-solving abilities. Ability to follow procedure documents and identify opportunities for process improvements. Customer focused with the ability to collaborate with others to achieve desired outcomes. Ability to prioritise and time manage multiple tasks to meet tight deadlines.

Job Description: Schneider Electric UPS Service Engineer Location: Pune, Maharashtra, India About Schneider Electric: Schneider Electric is a global specialist in energy management and automation. We provide integrated efficiency solutions, combining energy, automation, and software. Our comprehensive range of products, solutions, and services helps customers manage their energy and processes in a safe, reliable, efficient, and sustainable manner. Job Summary: We are seeking a highly skilled and dedicated UPS Service Engineer to join our team in Pune. The successful candidate will be responsible for the installation, commissioning, preventive maintenance, troubleshooting, and repair of Schneider Electric Uninterruptible Power Supply (UPS) systems, including ranges like Galaxy VL, Easy UPS 3L, and Symmetra MW. This role is critical in ensuring the continuous and reliable operation of power protection solutions for our diverse customer base in critical environments such as data centers, industrial facilities, and commercial buildings. Responsibilities: Installation & Commissioning: Perform pre-installation checks, site surveys, and assist with the setup of new UPS systems. Execute thorough commissioning processes, including power-on sequence, functional testing, and system calibration, ensuring adherence to manufacturer specifications and safety standards. Preventive & Corrective Maintenance: Conduct routine preventive maintenance checks, inspections, and adjustments on UPS units to ensure optimal performance and extend equipment lifespan. Diagnose and troubleshoot complex technical issues, alarm conditions, and faults in UPS hardware and software. Perform timely and effective corrective repairs, including component replacement, firmware updates, and system re-configuration. Respond to emergency service calls and breakdowns with urgency to minimize customer downtime. Technical Support & Documentation: Provide expert technical guidance and support to customers, explaining complex technical issues clearly and concisely. Generate accurate and detailed service reports, including root cause analysis (RCA), corrective actions, and recommendations for future improvements. Maintain service records, equipment history, and spare parts inventory. Customer Relationship Management: Build and maintain strong, positive relationships with customers, acting as a trusted technical advisor. Ensure high levels of customer satisfaction through professional conduct, effective communication, and timely resolution of issues. Identify potential opportunities for service contract renewals, upgrades, or additional solutions. Safety & Compliance: Adhere strictly to all Schneider Electric and customer safety policies and procedures. Ensure all work is performed in compliance with relevant electrical codes, industry standards (e.g., UL 1778, IEC 62040), and environmental regulations. Participate in safety training and promote a culture of safety. Continuous Improvement: Stay updated with the latest UPS technologies, product developments, and service best practices through continuous learning and training. Provide feedback to engineering and product teams for product improvements based on field experience. Qualifications: Bachelors degree or Diploma in Electrical, Electronics, or Instrumentation Engineering. Proven experience as a Service Engineer in the UPS industry, preferably with Schneider Electric UPS systems (e.g., Galaxy, Symmetra series). Strong theoretical and practical knowledge of power electronics, AC/DC circuits, batteries, and control systems. Proficiency in diagnosing faults, using test equipment (multimeters, oscilloscopes, power analyzers), and interpreting technical drawings and schematics. Excellent problem-solving skills and the ability to perform under pressure in critical environments. Strong communication (verbal and written), interpersonal, and customer service skills. Ability to work independently and as part of a team. Willingness to travel extensively within Pune and potentially other regions as required for service calls. Valid drivers license. Preferred Skills: Experience with network monitoring tools and Building Management Systems (BMS) integration. Knowledge of data center infrastructure management (DCIM) solutions. Familiarity with various battery technologies (VRLA, Li-Ion) and battery management systems. Certifications in relevant electrical safety or power quality domains. 4-5 years of Hands ON experience in relevant service industry & can able to manage the COLO Customers. Good troubleshooting skill of Cooling products like PAHU Precision air conditioning unit High end chillers Fair knowledge of

Job Code : AM1 Job Role: Assistant Manager Company N D Savla & Associates No. of positions 01 Salary 8.5 9.5 Lp.a Qualification Chartered Accountant Experience 0 to 1 year Post Qualification of CA Location – Andheri East – Near to station (102, Level 1, Ashok Premises, Nicholas Wadi, Off. Old Nagardas Road, Andheri (East), Mumbai – 400 069) The candidate’s duties and Responsibilities in our firm would be – 1. Visiting client location for audit and advising from time to time 2. Reviewing returns about GST, Income tax, TDS, PT, and other statutory compliances 3. Preparation of amendments, updates, and emailing to clients from time to time 4. Finalizing books of accounts 5. Attending board meetings from time to time 6. Supporting in business development activities 7. Hiring and building the audit team as and when required 8. Handling/training / guiding a team of 5-7 people on average Role & responsibilities Preferred candidate profile 1. Excellent or above average communication skills written & oral communications skills. Should be able to write professional emails 2 candidates who have worked in audit profile and taxation profile. Should have experience in above (Required person having experience in manufacturing, service, trading industry). 3. Immediate joiners would be given first priority, upto 45 days. 4. Not having gap of more than 12 months 5. Should have good communication skills and able to answer clients well Work Policy - 1. 6 days working with 2 Saturdays off in a month 2. Timings 10am to 7pm. (During deadlines might have to stretch a bit around 9 pm which would be 2 weeks in during each season time or during deadlines) 3. It would work from office only

Lead client meetings & present solutions Support from junior execs for lead gen Understand client needs via discussions Negotiate & close deals Maintain key stakeholder relations Track trends & collaborate on delivery Share reports & insights Sales incentives Health insurance Work from home

The Chief Security Officer (CSO) is responsible for the strategic leadership, direction, and oversight of all corporate security functions. This includes information security, physical security, risk management, incident response, compliance, and business continuity. The CSO will work closely with executive leadership and cross-functional teams to ensure the company s assets, employees, and data are protected. 1. Enterprise Security Leadership Own and evolve SmartQ s global security strategy covering cyber, infrastructure, product, data, and field security. Act as a strategic partner to product, engineering, and business teams, enabling innovation while maintaining strong security. Serve as the primary representative for security audits, stakeholder reviews, and compliance programs (SOC 2, ISO 27001, GDPR, Compass standards). 2. Infrastructure & Endpoint Security Drive secure development practices and zero-trust architecture across cloud environments (AWS/GCP). Lead configuration and monitoring of SIEM tools, firewalls, endpoint protection (Trend Micro, Zscaler), mobile device management (Intune), and enterprise patch and compliance tools (Tanium, OS license validation, AV coverage). Review codebases, infrastructure-as-code templates, and DevSecOps pipelines. Lead endpoint security hardening for enterprise laptops/desktops and POS/kiosk devices, ensuring full visibility and compliance. 3. Compliance & Risk Governance Design and implement internal security controls, vulnerability assessments, and threat intelligence frameworks. Oversee third-party security evaluations, vendor compliance, and deployment of governance tools (SQ Lens). Build operational compliance dashboards for real-time tracking of endpoint compliance (AV, patch, OS licensing, Zscaler). Ensure adherence to Compass Group, global, and regional data protection regulations. 4. Crisis Management & Incident Response Build a company-wide incident response program and conduct periodic drills. Lead incident response teams during breaches, ensuring rapid mitigation and transparent reporting. Maintain clear playbooks for POS, cloud, and field environments. 5. Security Awareness & Culture Building Build and mentor the InfoSec team. Champion a security-first culture through training programs, phishing simulations, and awareness campaigns. Drive targeted security awareness for field users (POS operators, kitchen staff, warehouse) ensuring operational teams understand and follow security best practices. Qualifications: Bachelor s degree in computer science, Engineering, or a related field (or equivalent experience). 15+ years in information security or cybersecurity leadership roles. Proven experience in cloud security, compliance audits, and vendor governance. Deep understanding of SOC 2, ISO 27001, GDPR frameworks. Proficiency in tools like SIEM, DLP, EDR, IAM, and secure SDLC practices. Certifications such as CISSP, CISM, CISA, or ISO 27001 LA. Strong communication skills and experience working with global teams and enterprise clients. Prior experience in high-growth B2B tech, consumer tech, retail, POS, or kiosk systems. Understanding of AI/ML security risks and modern data governance models. : .

Title: Senior Business Analyst Date: 16 Jun 2025 Location: Bangalore, KA, IN Job Description We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com What if we told you that you can move to an exciting role in an entrepreneurial organization without the usual risks associated with it We understand that you are looking for growth in your career at this point and we would love for you to join us in our journey and grow with us. At Indegene, our roles come with the excitement you require at this stage of your career with the reliability you seek. We believe in creating leaders of tomorrow and mentor our leads to help them grow and nurture them as people managers and account managers. We are a rapidly growing global organization and are scouting for the best talent for this phase of growth. With us, you are at the intersection of two of the most exciting industries of healthcare and technology. We offer global opportunities with fast-track careers while you work with a team that is fueled by purpose. The combination of these will lead to a truly differentiated experience for you. If this excites you, then apply below. Role: Sr. Business Analyst Description: You will be responsible for: Reporting and Optimization in Adobe Analytics, Google Analytics Create documents like Business Req. Doc, Tech Spec Doc etc. Do the measurement planning for Digital Analytics and Implementation projects Design a solution and digital strategy Experience in Data integration and BigQuery integration Create data visualization dashboards specially on Workspace, Data Studio, MS Excel and Adobe Report builder Develop the strategy of enterprise level solutions as well as architecting extensible and maintainable solutions utilizing the Adobe and Google analytics platforms Understand and use multitude of tag managers and writing JavaScript code to realize client driven business requirements Excellent understanding of digital analytics specially Clickstream Data Agile method understanding Must Have Excellent written and oral communication skills Excellent listener Staying abreast of new technologies and issues in the software-as-a-service industry, including current technologies, platforms, standards and methodologies Your impact: Analytics Platforms - Google Analytics, Adobe Analytics/Omniture SiteCatalyst Big Query Good to have Tag Managers - Adobe Launch/DTM, Tealium IQ, Google Tag Manager, Piwik Pro, Signal/Bright Tag Optimization Platform - Adobe Target, Google Optimize, Optimizely1+ years in a client facing role for solutioning and / or evangelizing technology approaches. Programming Languages - JavaScript, jQuery Markup Languages - HTML, CSS EQUAL OPPORTUNITY

About Rentokil PCI Our family of businesses: Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies. GENERAL DUTIES & RESPONSIBILITIES OE shall be owner of his / her service area in terms of all operations related actions and shall Execute daily service operations with a team of assigned Technicians within a given service areas Ensure quality of service delivery by effective supervision on technicians - on the job as per company SOPs Ensure technicians carry out treatment within a given Time on Site (ToS) in a competent manner. (OE to engage technician via route riding, training on the job). Plan & execute 02 TPAs (Technicians Performance Assessment) per assigned technician with 2 development programs per year. Coach & train assigned technicians in order to improve the service quality Convey special instructions, if any, to technicians to execute the job as per Service Docket (liaison with Sales colleagues) Carry out pest management Audits of customer sites as per agreed schedule by i or R auditor. Complete & close customer audit non-conformities (external / internal). Follow up & implement CAPA at customer site On Site Documentation: Implementation of SOP, Compliance and closure of audits non- conformities (Internal / External). Send service dockets of completed services to NKA for invoicing on time. Handle assigned customer complaints in his / her service areas, within 24 hours & resolve complaint at earliest, as per the customers convenience and update the Root Cause in iCABS to ensure proper ticket closure Identify & resolve Service delivery issues in coordination with the Branch Manager Conduct daily 10 min stand up meeting & monthly operations meeting Be conversant with STP (Service Track Pest) and monitor, analyses visit extraction notes for all high infestation related service visits on daily basis & take action. Digital Initiative: Be conversant with all in house systems. Maintain Material consumption, Overtime Hrs. schedule at an agreed targeted level for the assigned service area and for technician Approval of conveyance amount for assigned technicians Monitor & report to ABM/BM on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits Actively drive Service & Product Leads for assigned technician group within service area by implementing STA (See, Tell, Ask) and T.I.M.E. (Train, Incentivise, Monitor, Engage) on the job coaching to create density of customers. Innovation: conduct trials and report findings as per the guidelines, implement new service lines as per the SOPs. Minimum 18 customer visits per week for Resi & SA (Residential & Small Accounts segment heavy branch), includes, Customer complaints. For Specific Site based OEs -Number shall not be applicable but Retention of customer/s at site would be main KPI with all scheduled services completed efficiently and effectively. Inventory: Help ABM/BM to manage Inventory - coordinate with other Ops colleagues to manage Stock Levels of branches & forecasting, Indenting & receipt of material for branch (as an assigned function within branch by BM). Ensure APL (Approved Preparations List) is followed by all assigned technicians & all chemical containers have original labels Ensure proper schedule of maintenance & repairs of equipment is established & followed (via JOC). Promote highest grooming standards (uniform, Safety shoes, PPEs) Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of ABM/BM on day today basis Report any deviation that could impact service quality or productivity of technicians like- over commitments, recommendation regarding night service (if it is not needed),covered area mismatch, etc Do you have what it takes? If you want to be considered for this role you will need: Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desi

We are seeking an experienced business development manager capable of bringing new business opportunities to the company. Our ideal candidate will be able to implement an effective sales approach to acquire new business, expanding our reach, strengthening client relationships, and providing training to our sales professionals. They will also actively seek out other business opportunities that can increase revenue and distinguish our company. Job role: Develop, execute, and oversee a business strategy that prioritizes growth and positive customer ratings. Maintain positive professional relationships with clients. Use financial techniques to improve sales revenue. Monitor sales progress to ensure that corporate goals are being met. Track all business-related invoices. Train sales professionals and help improve their skills. Responsibilities: Conduct high-level industry research to develop effective sales solutions. Promote the companys products or services to prospective clients. Participate in collaborative business meetings to update key stakeholders. Provide continuous, constructive feedback to salespeople. Review sales contracts to ensure they meet legal and corporate guidelines. Interact with clients and respond to important inquiries about the company’s products or services. Skills and qualifications: Proven record of sales growth. Experience in customer service, marketing, or a sales-related field. Strong knowledge of business and sales growth techniques. Exceptional project management skills. Clear verbal and written communication skills. Enthusiasm for the company and its growth potential. Excellent communication, presentation, and interpersonal skills. Preferred qualifications: Experience in managing sales or marketing teams. Sharp negotiation and networking skills. Organizational skills. Problem-solving skills. Educational background in business, marketing, or advertising.

Meet or exceed sales targets and revenue goals by identifying and pursuing new business opportunities, upselling to existing customers, and closing deals. Customer Relationship Management: Build and maintain strong relationships with key clients, understanding their needs and challenges, and providing effective solutions to enhance customer satisfaction and loyalty. Technical Expertise: Develop a deep understanding of the products or services being offered and stay up to date with industry trends, competitor offerings, and technological advancements. Using technical knowledge to effectively communicate product features, benefits, and value propositions to customers. Sales Strategy and Planning: Develop and execute sales strategies, including identifying target markets, creating sales plans, and implementing sales techniques to maximize revenue generation and market penetration. Sales Pipeline Management: Manage the sales pipeline by tracking and monitoring leads, opportunities, and deals at various stages of the sales process. Proactively managing and nurturing leads to ensure a healthy pipeline and a steady flow of potential customers. Team Collaboration: Collaborate with cross-functional teams, such as marketing, and customer support, to ensure alignment in sales efforts, effective product positioning, and seamless customer experiences. Sales Reporting and Analysis: Generate regular reports on sales activities, performance, and market trends. Analysing data to identify areas of improvement, develop insights, and make data-driven decisions to optimize sales strategies and processes. Continuous Learning and Development: Stay updated with industry knowledge, attending training sessions, conferences, and workshops to enhance product knowledge, sales techniques, and professional skills. Outdoor Meetings: This role includes visiting the client s location for the finalization of deals and also, setting up booths at national and international trade fairs to attract clients. Sales Revenue Generation: Meet or exceed sales targets and revenue goals by identifying and pursuing new business opportunities, upselling to existing customers, and closing deals. Customer Relationship Management: Build and maintain strong relationships with key clients, understanding their needs and challenges, and providing effective solutions to enhance customer satisfaction and loyalty. Technical Expertise: Develop a deep understanding of the products or services being offered and stay up to date with industry trends, competitor offerings, and technological advancements. Sales Strategy and Planning: Develop and execute sales strategies, including identifying target markets, creating sales plans, and implementing sales techniques to maximize revenue generation and market penetration. Sales Pipeline Management: Manage the sales pipeline by tracking and monitoring leads, opportunities, and deals at various stages of the sales process. Proactively managing and nurturing leads to ensure a healthy pipeline and a steady flow of potential customers. Team Collaboration: Collaborate with cross-functional teams, such as marketing, and customer support, to ensure alignment in sales efforts, effective product positioning, and seamless customer experiences. Sales Reporting and Analysis: Generate regular reports on sales activities, performance, and market trends. Analysing data to identify areas of improvement, develop insights, and make data-driven decisions to optimize sales strategies and processes. Continuous Learning and Development: Stay updated with industry knowledge, attending training sessions, conferences, and workshops to enhance product knowledge, sales techniques, and professional skills. Outdoor Meetings: This role includes visiting the client s location for the finalization of deals and also, setting up booths at national and international trade fairs to attract clients. Qualifications Other Requirements: A bachelor s degree is a must in any relevant field (Bach. in Biomedical/Bach. in Pharma will be given first priority) Exceptional Communication skills 1-3 years of experience in sales (Service industry experience would be considered) If this role aligns with your aspirations and experience, we d be excited to connect with you! Please submit your application using the form below. Please fill out the application form to ensure your submission is properly recorded. Please note: Only shortlisted candidates will be contacted after the application is submitted. We kindly request you not to call or WhatsApp unless contacted by our HR team.