The Premium Store Manager is responsible for overseeing all day-to-day operations of a premium laundry and dry-cleaning store. This includes ensuring top-tier customer service, maintaining store cleanliness and quality standards, supervising staff, managing inventory, and achieving sales and operational targets. Key Responsibilities: Customer Service Excellence: Greet and assist premium customers with a focus on service quality and personalization. Handle customer complaints or service issues promptly and professionally. Ensure customer garments are processed with care and accuracy. Store Operations: Oversee daily operations including garment intake, tagging, dispatch, and deliveries. Ensure adherence to all SOPs related to garment care, hygiene, and safety. Monitor store cleanliness and ambiance, ensuring it reflects a premium standard. Team Management: Supervise, train, and evaluate store staff (pickup/delivery, front desk, helpers). Manage shift scheduling and attendance. Promote teamwork and a service-oriented culture. Sales & Business Growth: Drive store revenue by upselling premium services and memberships. Monitor and report daily/weekly sales. Execute in-store promotions and initiatives. Inventory & Quality Control: Maintain optimal stock levels for store supplies (tags, bags, chemicals). Conduct quality checks on processed garments before delivery. Coordinate with the central processing unit (CPU) to ensure timely service. Reporting & Compliance: Maintain store records, cash register, and daily reconciliation reports. Ensure compliance with company policies and hygiene standards. Provide periodic reports to management on performance metrics.
We are looking for a highly organized and proactive HR Executive to manage end-to-end recruitment, payroll processing, and general office administration. The ideal candidate should possess excellent interpersonal skills, a keen eye for detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
The Store Manager is responsible for overseeing all day-to-day operations of a premium laundry and dry-cleaning store. This includes ensuring top-tier customer service, maintaining store cleanliness and quality standards, supervising staff, managing inventory, and achieving sales and operational targets. Key Responsibilities: Customer Service Excellence: Greet and assist premium customers with a focus on service quality and personalization. Handle customer complaints or service issues promptly and professionally. Ensure customer garments are processed with care and accuracy. Store Operations: Oversee daily operations including garment intake, tagging, dispatch, and deliveries. Ensure adherence to all SOPs related to garment care, hygiene, and safety. Monitor store cleanliness and ambiance, ensuring it reflects a premium standard. Team Management: Supervise, train, and evaluate store staff (pickup/delivery, front desk, helpers). Manage shift scheduling and attendance. Promote teamwork and a service-oriented culture. Sales & Business Growth: Drive store revenue by upselling premium services and memberships. Monitor and report daily/weekly sales. Execute in-store promotions and initiatives. Inventory & Quality Control: Maintain optimal stock levels for store supplies (tags, bags, chemicals). Conduct quality checks on processed garments before delivery. Coordinate with the central processing unit (CPU) to ensure timely service. Reporting & Compliance: Maintain store records, cash register, and daily reconciliation reports. Ensure compliance with company policies and hygiene standards. Provide periodic reports to management on performance metrics.
ROLE OVERVIEW : We are seeking a dynamic and experienced Operations Manager to oversee daily operations of our laundry and dry cleaning Franchise. The ideal candidate will ensure efficient workflows, high-quality service delivery, customer satisfaction, and smooth team management. Also Responsible for leading the execution of all construction-related activities for new FABO store openings along with Project Manager. This includes end-to-end project management, site execution, and ensuring timely delivery of high-quality store construction in line with brand standards. KEY RESPONSIBILITIES : Operations : Monitor machine operations, washing, dry cleaning, ironing, and packaging processes. Ensure machines operate safely and efficiently. Monitor performance and enforce company standards Monitor Operational costs. Motivate the team to meet productivity and quality targets. Implement quality assurance procedures. Ensure excellent customer service at all customer touchpoints. Prepare weekly, and monthly operational reports. Guide, Monitor and Implement Offline and Online Marketing Strategy Projects : Oversee and manage the complete execution of construction for all new FABO stores from initial planning to handover. Supervise on-site construction work to ensure alignment with timelines, safety standards, and quality benchmarks. Engage, coordinate, and supervise all contractors, subcontractors, and vendors involved in store construction. Ensure timely procurement and delivery of construction materials and resources required for each site. Enforce strict adherence to company quality standards and specifications throughout the construction phase. Maintain regular updates and reports on project status, site issues, and completion timelines to senior management. Ensure all construction activities comply with local building codes, safety regulations, and company standards. REQUIREMENTS : Proven experience in the laundry & dry-cleaning industry. Strong leadership & people management skills. Good understanding of laundry processes, chemicals, and equipment. Customer-oriented mindset. Excellent communication and negotiation skills Ability to work under pressure. Knowledge of Ms-Excel / Google-Suite Ability to manage multiple construction projects simultaneously Skilled in contractor/vendor management Time management and problem-solving ability
Monitor end-to-end operations at multiple FABO locations in Kerala: pickup/drop scheduling, order processing, quality control. Support and train franchisees and staff to follow the FABO system and brand standards. Monitor service quality—inspect cleaned items, follow standard protocols, handle escalated customer feedback. Track performance metrics: order turnaround, service defects, customer reviews. Coordinate with the Hyderabad headquarters for stock, training updates, and franchise support. Identify and resolve bottlenecks in logistics, staffing, or operations. Comply with safety, hygiene, and operational guidelines consistently.
Supervise and guide customer care agents. Handle complex or escalated customer complaints. Monitor performance and ensure timely responses. Train new team members and provide feedback. Ensure all team members follow company policies.
Conduct classroom training on garment care, stain identification, chemical usage, fabric types, and customer interaction. Deliver practical, hands-on training in washing, dry cleaning, finishing/pressing, spotting, and packaging. Train staff on SOPs, hygiene standards, machine handling, and safety protocols. Support new store openings with on-site training and process orientation. Develop training manuals, videos, and job aids for use across locations. Evaluate trainee performance and provide regular feedback and skill assessments. Keep updated on latest laundry technologies and incorporate best practices into training. Coordinate with operations team to ensure consistent quality and service delivery.
Key Responsibilities: Talent Acquisition: Source, screen, and hire candidates through job portals, referrals, and walk-ins. Coordinate interviews and issue offer letters. Onboarding & Induction: Ensure smooth joining process, document collection, orientation, and induction training. Employee Records & HRMS: Maintain and update employee records digitally and physically. Manage HR software and attendance systems. Payroll & Compliance: Coordinate with finance for timely salary processing, PF/ESI, statutory compliance, and leave tracking. Performance Management: Assist in appraisals, goal-setting, feedback mechanisms, and performance review coordination. Employee Engagement: Plan team-building activities, handle grievances, boost morale, and maintain positive workplace culture. Policy Implementation: Enforce HR policies, company code of conduct, and manage disciplinary procedures when required. Exit Process: Manage resignations, final settlements, exit interviews, and clearance formalities. Skills & Qualifications: Bachelor’s/Master’s degree in HR or related field Strong interpersonal and communication skills Knowledge of labor laws and HR best practices Proficiency in MS Office and HRMS tools Ability to handle sensitive and confidential information with integrity
Make outbound calls to potential customers and explain products/services. Handle inbound inquiries and convert them into sales opportunities. Maintain customer databases (CRM) with accurate lead information. Follow up with prospects to close sales and achieve daily/weekly targets. Build positive relationships with customers by addressing queries politely. Share information on promotions, offers, and company updates. Report call outcomes and sales performance to the Sales Manager. Ensure adherence to scripts, quality standards, and compliance guidelines.
We are looking for a passionate, hands-on Sales & Marketing Lead to own our growth engine. This role is ideal for someone who thrives in a fast-moving startup environment, loves building systems from scratch, and enjoys wearing multiple hats — from bring new customers to running marketing campaigns. You will be responsible for designing and executing strategies that bring in customers, grow revenue, and strengthen our brand presence. Sales & Business Development Build and execute a sales strategy to hit monthly and quarterly growth targets. Identify and pursue new business opportunities — from cold leads to strategic partnerships. Create and manage a sales pipeline using CRM tools, ensuring a healthy funnel. Negotiate and close deals with a consultative, solution-oriented approach. Collect customer feedback to improve product/market fit and share insights with the team. Marketing & Growth Design and run data-driven campaigns across digital channels (social, search, email). Experiment with new growth hacks, channels, and campaigns to maximize ROI. Build brand visibility through storytelling, community engagement, and partnerships. Support product launches, events, and campaigns to boost awareness and leads. Team & Collaboration Work closely with founders to align growth strategy with business goals. Build and mentor a small, high-performing sales & marketing team as we scale. Collaborate with operations, finance, and product teams to ensure seamless customer experience.
We are looking for a passionate, hands-on Sales & Marketing Lead to own our growth engine. This role is ideal for someone who thrives in a fast-moving startup environment, loves building systems from scratch, and enjoys wearing multiple hats — from bringing new customers to running marketing campaigns. You will be responsible for designing and executing strategies that bring in customers, grow revenue, and strengthen our brand presence. Sales & Business Development Build and execute a sales strategy to hit monthly and quarterly growth targets. Identify and pursue new business opportunities — from cold leads to strategic partnerships. Create and manage a sales pipeline using CRM tools, ensuring a healthy funnel. Negotiate and close deals with a consultative, solution-oriented approach. Collect customer feedback to improve product/market fit and share insights with the team. Marketing & Growth Design and run data-driven campaigns across digital channels (social, search, email). Experiment with new growth hacks, channels, and campaigns to maximize ROI. Build brand visibility through storytelling, community engagement, and partnerships. Support campaigns to boost awareness and leads. Team & Collaboration Work closely with founders to align growth strategy with business goals. Collaborate with operations, finance to ensure seamless customer experience.
ROLE OVERVIEW We are seeking a dynamic and experienced Operations Manager to oversee daily operations of our laundry and dry cleaning Franchise. The ideal candidate will ensure efficient workflows, high-quality service delivery, customer satisfaction, and smooth team management. Also Responsible for leading the execution of all construction-related activities for new FABO store openings along with Project Manager. This includes end-to-end project management, site execution, and ensuring timely delivery of high-quality store construction in line with brand standards. KEY RESPONSIBILITIES Operations : Monitor machine operations, washing, dry cleaning, ironing, and packaging processes. Ensure machines operate safely and efficiently. Monitor performance and enforce company standards Monitor Operational costs. Motivate the team to meet productivity and quality targets. Implement quality assurance procedures. Ensure excellent customer service at all customer touchpoints. Prepare weekly, and monthly operational reports. Guide, Monitor and Implement Offline and Online Marketing Strategy Projects : Oversee and manage the complete execution of construction for all new FABO stores from initial planning to handover. Supervise on-site construction work to ensure alignment with timelines, safety standards, and quality benchmarks. Engage, coordinate, and supervise all contractors, subcontractors, and vendors involved in store construction. Ensure timely procurement and delivery of construction materials and resources required for each site. Enforce strict adherence to company quality standards and specifications throughout the construction phase. Maintain regular updates and reports on project status, site issues, and completion timelines to senior management. Ensure all construction activities comply with local building codes, safety regulations, and company standards.
ROLE OVERVIEW : We are seeking a dynamic and experienced Operations Manager to oversee daily operations of our laundry and dry cleaning Franchise. The ideal candidate will ensure efficient workflows, high-quality service delivery, customer satisfaction, and smooth team management. Also Responsible for leading the execution of all construction-related activities for new FABO store openings along with Project Manager. This includes end-to-end project management, site execution, and ensuring timely delivery of high-quality store construction in line with brand standards. KEY RESPONSIBILITIES : Operations : Monitor machine operations, washing, dry cleaning, ironing, and packaging processes. Ensure machines operate safely and efficiently. Monitor performance and enforce company standards Monitor Operational costs. Motivate the team to meet productivity and quality targets. Implement quality assurance procedures. Ensure excellent customer service at all customer touchpoints. Prepare weekly, and monthly operational reports. Guide, Monitor and Implement Offline and Online Marketing Strategy Projects : Oversee and manage the complete execution of construction for all new FABO stores from initial planning to handover. Supervise on-site construction work to ensure alignment with timelines, safety standards, and quality benchmarks. Engage, coordinate, and supervise all contractors, subcontractors, and vendors involved in store construction. Ensure timely procurement and delivery of construction materials and resources required for each site. Enforce strict adherence to company quality standards and specifications throughout the construction phase. Maintain regular updates and reports on project status, site issues, and completion timelines to senior management. Ensure all construction activities comply with local building codes, safety regulations, and company standards.
Company Description FABO Laundry and Dry Cleaning is a franchise business that provides laundry and dry-cleaning services to customers. The company offers a turnkey business model for franchisees, including equipment, training, and ongoing support. Designed to help entrepreneurs start their own businesses, FABO Laundry and Dry Cleaning provides a proven system and a recognized brand. Role Description This is a full-time on-site role located in Kochi Kerala for a Regional Franchise Sales professional. The individual in this role will be responsible for identifying and recruiting potential franchisees, conducting sales presentations, providing training and support to franchisees, managing regional sales activities, and ensuring customer satisfaction. The role includes developing and implementing sales strategies to expand the franchise network within the region. Qualifications Strong Communication and Customer Service skills Proven experience in Sales and Sales Management Ability to provide effective Training and Support to franchisees Excellent interpersonal and relationship-building skills Ability to work independently and as part of a team Experience in the franchise industry is a plus Bachelor's degree in Business, Marketing, or related field
Company Description FABO Laundry and Dry Cleaning is a franchise business that provides professional laundry and dry-cleaning services. The company offers a turnkey business model to franchisees, including equipment, training, and ongoing support. This model is designed to assist entrepreneurs in starting their own businesses with a proven system and a recognized brand. FABO Services ensures that franchisees have access to all necessary resources to establish and grow their laundry and dry-cleaning businesses effectively. Role Description This is a full-time, on-site role for a Head of Digital Marketing, located in Hyderabad. The Head of Digital Marketing will be responsible for developing and executing digital marketing strategies, managing social media marketing, and generating leads. The role also includes utilizing web analytics to track and improve campaign performance, identifying growth opportunities, and ensuring alignment with the company's overarching marketing goals. Day-to-day tasks will involve coordinating with various teams to implement marketing strategies, analyzing performance data, and ensuring effective communication with stakeholders. Qualifications Expertise in Marketing and Digital Strategy Proficiency in Social Media Marketing and Lead Generation Experience with Web Analytics tools Strong analytical and problem-solving skills Excellent communication and leadership abilities Ability to work effectively in an on-site environment Bachelor's degree in Marketing, Business, or a related field is preferred Experience in the laundry and dry-cleaning industry is a plus
Company Description FABO Laundry and Dry Cleaning is a franchise business that offers comprehensive laundry and dry-cleaning services to customers. The company provides a turnkey business model for franchisees which includes equipment, training, and ongoing support. Designed to help entrepreneurs start their laundry and dry-cleaning businesses, our system is proven effective and backed by a recognized brand. Role Description This is a full-time on-site role for a Franchise Sales Manager located in Kochi. The Franchise Sales Manager will be responsible for identifying and generating leads, selling franchise opportunities, developing business plans, and supporting new franchisees. The role involves regular communication with potential and existing franchisees, managing the sales pipeline, and ensuring that sales targets are met. Qualifications \n Experience in Franchise Sales and Lead Generation Strong skills in Business Planning and Franchising Excellent Communication skills Proven ability to meet sales targets Ability to work independently and as part of a team Bachelor's degree in Business, Marketing, or a related field is preferred Experience in the service industry is a plus
As a Franchise Sales Manager at FABO Laundry and Dry Cleaning, located in Kochi, your role will involve identifying and generating leads, selling franchise opportunities, developing business plans, and supporting new franchisees. You will be responsible for regular communication with potential and existing franchisees, managing the sales pipeline, and ensuring that sales targets are met. Key Responsibilities: - Identify and generate leads for franchise opportunities - Sell franchise opportunities to potential investors - Develop business plans to support new franchisees - Regularly communicate with potential and existing franchisees - Manage the sales pipeline effectively - Ensure that sales targets are met consistently Qualifications: - Experience in Franchise Sales and Lead Generation - Strong skills in Business Planning and Franchising - Excellent Communication skills - Proven ability to meet sales targets - Ability to work independently and as part of a team - Bachelor's degree in Business, Marketing, or a related field is preferred - Experience in the service industry is a plus,