274 Service Industry Jobs - Page 8

Job_Description":" About us Confluencr is redefining influencer marketing for India With 100+ team members and campaigns across 15+ countries, we\u2019ve helped over 700 brands\u2014from skincare giants and electric vehicles to edtech disruptors and real estate leaders - build influence that drives action. We blend cutting-edge tech with a marketer\u2019s mindset. Our in-house systems help us shortlist the right creators, track performance at scale, and optimise campaigns in real time\u2014but it\u2019s our strategic thinking and storytelling that make the impact unforgettable. From helping a D2C brand 10x its sales to turning B2B products into viral content - were not just executing briefs. We\u2019re pushing boundaries, every single day. If youre looking to work where creativity meets precision, and where influence is built\u2014not bought\u2014welcome to Confluencr. Confluencr is a part of Walnut Folks Group. Requirements We are seeking a dedicated Senior Accounts Executive to join our dynamic team. This role requires a professional with a keen eye for detail and strong communication skills to manage vendor and client relationships, oversee financial transactions, and ensure seamless operations across various accounts functions. If you are passionate about solving financial challenges and enhancing process efficiency, we encourage you to apply. Key Responsibilities: Vendor and Client Relationship Management Act as the primary contact for all accounts-related interactions with vendors and clients. Efficiently address and resolve queries, reconciliations, and disputes. Accounts Receivable & Payable Follow up on outstanding payments to ensure timely collections. Manage vendor payments, reimbursements, and other expense-related transactions. Banking and Payroll Oversee banking relationships, including account management and transaction monitoring. Ensure accurate and timely payroll processing and disbursements. Supplier/Vendor Onboarding & Negotiations Negotiate favorable terms with suppliers/vendors. Onboard new partners as per business requirements. Coordination with External and Remote Teams Collaborate with CA offices and remote accounts teams to resolve bottlenecks and ensure compliance. Reporting and Compliance Prepare and deliver accurate periodic financial reports. Assist in audits and ensure compliance with relevant regulations and company policies. Process Improvement Identify and implement process improvements to enhance financial operations efficiency and accuracy Requirements Qualifications: Experience: Minimum 3+ years of experience in an Accounts team, preferably within the service industry. Technical Skills: Proficiency in Tally ERP 9 and Advanced Excel. Familiarity with financial reconciliation and payroll software is a plus. Communication: Strong written and verbal communication skills in Hindi and English. Soft Skills: High level of discretion with sensitive financial information. Strong organizational skills and ability to manage multiple priorities effectively. Exceptional negotiation and problem-solving abilities Benefits Why should you join us? In case you value high involvement from founders and learning from them In case you value having the autonomy to do things your way and not have to worry about experimental failures In case you care about working alongside genuine, honest peers who will have your back, no matter what In case you value contributing to the organization beyond your call of duty; and getting handsomely remunerated for the extra effort In case you believe in always learning and want an environment which will invest into your learning for the long term In case you want to work on the cutting edge of marketing problems and use the most cutting tools and strategies In case you are looking for a place for the long term where you can keep growing with the company (our first few hires from 5-6 years back, are still with the company) Why shouldnt you join us? In case you are looking for a product company, ofcourse we arent one In case you are looking for a very very structured corporate environment where everyone is extremely clear on their role and ONLY has to do that. We thrive as a bootstrapped company and hence like to be nimble about changes and whatever is needed to be done to get ahead In case you are looking for the top bracket pay in the industry - we are not the one for you. You may find hyper funded startups who can do that for you Working Days: Monday to Friday (Onsite) + Saturday Half Day (WFH) Location: HSR Layout, Bangalore. ","

Job Title: Project Manager Summary: We are looking for an experienced Project Manager to join our Service Growth Team department. The ideal candidate will have at least 3 years of experience in project management, specifically in leading and delivering successful projects within the service industry. The Project Manager will be responsible for overseeing and managing multiple projects simultaneously, ensuring they are completed on time and within budget. Roles and Responsibilities: - Lead and manage all aspects of assigned projects, including planning, scheduling, budgeting, and resource management - Coordinate with cross-functional teams to ensure project goals are met and deliverables are achieved - Monitor project progress and performance, identifying potential risks and implementing corrective actions as needed - Communicate project status updates to stakeholders and senior management - Ensure projects are delivered on time, within scope, and within budget - Implement project management best practices and processes to improve project delivery efficiency - Mentor and guide junior project team members Qualifications: - Bachelors degree in Engineer, Business Administration, Project Management, or a related field - 3+ years of experience in project management, preferably within the service industry - PMP certification is a plus - Strong leadership and communication skills - Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously - Proficiency in project management tools and software If you have a proven track record of successfully managing projects and a passion for driving service growth, we would love to hear from you. Apply now and join our dynamic team!

Onsitego is India s leading after-sales service provider and offers Extended Warranty, Damage Protection, AMC Plans, and On-Demand Repair Services. We cover all electronic devices and home appliances. We are driven by the mission to consistently deliver WOW experiences to customers. Our customer obsession allows us to have the highest Net Promoter Score (NPS) globally in after-sales services. Our hassle-free & reliable services are widely available across electronic stores and online marketplaces. We are proud to have served 8 Million+ happy customers till date. We invite the brightest minds to join us in this journey that helps improve the lives of millions of device users across the country. Website: www.onsitego.com Job Purpose: Responsible to Create and manage a Service Center network to provide excellent after-sales service to our customers. Responsibilities: Build excellent relationships with the SCs. Worked with Service Centers to improve Service, quality and efficiency - this involves continuous reviewing and managing performance of the Service Centers. Handle and close escalations efficiently. Good knowledge of Extended Warranty business Sound technical knowledge of consumer durables / HA products Good market network Desired candidate profile: Ability to effectively handle a team Exceptional problem solving, interpersonal and analysis skills combined with the ability to synthesize and effectively communicate findings to all levels throughout the organization A Start-up mentality and ability to thrive in a fast-paced learning environment. Qualification: MBA (Marketing) or a relevant degree Experience: Minimum 10 years in Service industry (Consumer Durables) Benefits: We believe in work-life balance and hence we offer flexible working hours. What matters is the output of work. We have a well-defined leave policy for our people to take care of their personal commitments and exigencies. We care for our people and take care of them and their family by offering them Mediclaim policy Your professional growth and company growth go hand-in-hand We provide you a platform to learn and polish your skills

Job Title: Project Manager Summary: We are looking for an experienced Project Manager to join our Service Growth Team department. The ideal candidate will have at least 3 years of experience in project management, specifically in leading and delivering successful projects within the service industry. The Project Manager will be responsible for overseeing and managing multiple projects simultaneously, ensuring they are completed on time and within budget. Roles and Responsibilities: - Lead and manage all aspects of assigned projects, including planning, scheduling, budgeting, and resource management - Coordinate with cross-functional teams to ensure project goals are met and deliverables are achieved - Monitor project progress and performance, identifying potential risks and implementing corrective actions as needed - Communicate project status updates to stakeholders and senior management - Ensure projects are delivered on time, within scope, and within budget - Implement project management best practices and processes to improve project delivery efficiency - Mentor and guide junior project team members Qualifications: - Bachelors degree in Engineer, Business Administration, Project Management, or a related field - 3+ years of experience in project management, preferably within the service industry - PMP certification is a plus - Strong leadership and communication skills - Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously - Proficiency in project management tools and software If you have a proven track record of successfully managing projects and a passion for driving service growth, we would love to hear from you. Apply now and join our dynamic team!

As a Relationship Manager at SmartQ, your primary goal will be to lead and oversee a frontline Partner team of food service associates. In addition, the candidate must coordinate various tasks related to food production planning, engineering, and front-of-house services. Also, ensure all activities comply with Health & Safety and Food Safety regulations. Exercise general responsibilities to facilitate the efficient organization of the contract, aligning with contractual terms and conditions. Additionally, focus on enhancing the overall customer experience through effective management and service delivery. Do you possess all these skills and wish to make an impact in the world of food and technology? Join us now! Promote a positive work culture and ensure punctual delivery of high-quality service. Resolve issues and promptly report incidents, accidents, and near misses to the reporting manager. Prioritize client retention and exhibit a passionate commitment to delivering quality service to both clients and employees. Collaborate effectively within a team and demonstrate initiative when working independently. Uphold honesty and integrity, fostering a family-oriented culture. Possess excellent communication skills to engage with a diverse range of people, both within your work area and among various stakeholders. Adhere to legislation and follow all rules and regulations outlined in the client handbook, ensuring service deliverables, hygiene, health, and safety standards are met. Embrace a team-player mentality with a can-do attitude. Take pride in personal appearance and hygiene standards. Display self-motivation, responsibly using personal initiative. Maintain a positive attitude under pressure, demonstrating resilience and adaptability. Manage vendor rotations and plan the operations for the assigned clients. Qualifications: Demonstrated experience in the food industry, with a solid understanding of operations and customer service. Proactive and self-motivated, with a strong work ethic, integrity, and the ability to make independent decisions. Resilient under pressure, capable of meeting deadlines and handling challenges effectively. Adaptable and team-oriented, willing to take on diverse responsibilities to support business objectives. Exceptional communication skills, both written and verbal, to interact with stakeholders at all levels. Strong interpersonal abilities, fostering collaboration and teamwork. Expertise in food service, technology, and people management, ensuring smooth operations. Results-driven with a sense of accountability, focused on achieving business goals. Proven leadership experience, successfully managing teams in dynamic environments. Knowledge of HSEQ standards, with a Basic Food Hygiene certification. Financial acumen and proficiency in relevant applications, ensuring operational efficiency. Agile and adaptable, thriving in fast-paced and evolving work environments. Minimum 3 years of industry experience, with a Graduate/Diploma in Hotel Management. Availability for a 6-day workweek, with a willingness to travel within city limits as needed. : .

Financial PlanningPrepare monthly Forecasts & Actuals as well as annual Budgets on various P CollaborationInteract & collaborate with different upstream & downstream teams within Finance as well as other functions like Sales, Operations, HR, etc., for various data inputs, clarifications as well as reconciliations. Governance and ComplianceEnsure adherence to internal controls & other governance aspects (like updated SOPs, validation checks in reports). TransformationDrive Process improvements, Digitization & Automation to improve efficiency & value-added offerings to stakeholders. Stakeholder EngagementEngage with stakeholders to reflect on different aspects of Delivery as well as People topics, set expectation & future planning. &L as well as other KPIs lines, followed by system upload and checks. Financial ReportingPrepare and distribute regular financial reports, dashboards, and commentaries to management, highlighting key performance metrics and trends (variance vs. Budget / Forecast; YoY or sequential evolution; relational ratios, Business Mix etc.) Financial AnalysesConduct variance analysis between actual results/latest forecast and budget/previous forecast and provide explanations for key variances. Provide analytical support to management for strategic initiatives and operational improvements. Data ManagementEnsure accuracy and integrity of financial data through validation and reconciliation processes. Event SupportSupport other events like Business Reviews, 3 Year Plans OR any other ad-hoc requirements to address specific business questions or challenges. Cross-functional Professional Skills Strong working knowledge of accounting concepts as well as Reporting & Analytics techniques. Working knowledge of Financial Processes & financial statements. Understanding of P&L and various KPI levers impacting P&L. Hands-on experience with Microsoft Office tools, specifically MS Excel, MS PowerPoint. Experience of working in a large-scale ERP like Oracle, SAP, HFM is preferred. Understanding Internal Control Principles and Processes is preferred. Experience of working in Service industry or IT industry Data Analytics & Visualization as well as Data Story telling skills is preferred.

About GlobalFoundries: GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com. Summary of Role: We are looking for a skilled SAP Auditor to join our team for a significant multi-year SAP implementation project. The ideal candidate will play a crucial role in ensuring compliance across various financial and operational areas, with a particular emphasis on ITAC, Key Reports, and SOC Reports. A qualified candidate will have 6 to 7 years of experience in accounting or auditing. Experience testing financial statement controls is preferred . Essential Responsibilities: C oordinat e the day-to-day management of the SAP implementation compliance from planning through scheduling, preparing, execution, tracking, and reporting. This includes scoping and risk assessment, documenti ng and designing processes and controls, testing, deficiency evaluation, and remediation tracking. Work directly with business process owners on the implementation and maintenance of controls, especially in software transformation . This includes business process control design, policies, procedures, documentation, evidence evaluation, and system enhancements. Coordinate compliance program testing with co-sourced team members to ensure sufficient documentation and adequate design and testing of controls for assigned critical processes and accounts. Perform testing of controls for IT Automated Controls (ITAC), Information Provided by Entity (IPE) reports, and SOC 1 Reviews: test of design and operating effectiveness. A ssist team members to execute internal control processes for Business Process IT Automated Controls (ITAC) for S/4 Hana and Ariba, Information Provided by Entity (IPE), SOC 1 Reviews, and SOD analysis using SAP GRC Access Controls. Ensure the timely execution of the compliance program relating to IT Automated Controls (ITAC), Information Provided by Entity (IPE) reports, and SOC 1 Reviews. Ensure the timely execution of identifying controls relating to the transformation of software. Maximize use of Internal Control systems, AuditBoard , to enhance efficiency of the compliance program. Knowledge and experience around business process controls and evaluation are a must . Resolve internal control issues and deficiencies through collaboration with process and control owners. Monitor management s remediation efforts to closure, including review of supporting evidence and retesting. Liaise with external auditors and proactively coordinate audits. Identify areas for process improvement. Participate in special projects and initiatives as needed. Other Responsibilities: Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs. Required Qualifications: 6 to 7 years of experience, including Big 4 and/or experience with SOX 404 and S/4 HANA. Bachelor s Degree in Accounting/Finance or similar degree (CPA/CA and/or CIA and CISA certifications preferable). Knowledge of S/4 business process automated controls, including key reports. Knowledge of SAP GRC Access Controls, S/ 4 and Ariba user access concepts, and Ariba business process automated controls. Knowledge of Software as a Service industry and SOC Report Testing is preferable. Strong quantitative and qualitative analytical skills - significant experience in Microsoft applications; Workday, SAP, and AuditBoard experience is a plus. Thrives in a fast-paced environment and welcomes the opportunity to make a difference in a growing organization. Takes personal pride in the accuracy of their work and treats business partners with the utmost care. Strong process, systems, and controls understanding. Language Fluency - English (Written & Verbal). Travel - Up to 4 0%. Preferred Qualifications: Excellent organizational, verbal, and written communication skills. Highly detail-oriented, with the ability to multi-task and strong project management skills. Ability to operate independently and as part of a larger functional team. GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard. As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities. All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations. To ensure that we maintain a safe and healthy workplace for our GlobalFoundries employees, please note that offered candidates who have applied for jobs in India will have to be fully vaccinated prior to their targeted start date. For new hires, the appointment is contingent upon the provision of a copy of their COVID-19 vaccination document, subject to any written request for medical or religious accommodation. Information about our benefits you can find here: https: / / gf.com / about-us / careers / opportunities-asia

Do you enjoy carrying out operations efficiently and feel enthusiastic about maintaining mutually beneficial relationships with clients? If your answer is a resounding yes, then we are hunting for you. Are you passionate about maintaining top-tier health, safety, environment, and quality standards? Join SmartQ as an HSEQ Executive, where youll ensure compliance, implement safety protocols, and drive sustainability. Your expertise in risk assessment and policy enforcement will create a safer, high-quality work environment. We seek a detail-oriented professional with strong regulatory knowledge and a proactive problem-solving mindset. If youre ready to make an impact in food safety and workplace well-being, join us now! Key responsibilities Develop and update HSEQ training materials while maintaining a Training Calendar for site staff. Implement the HSEQ framework and ensure compliance with SmartQ standards at all operating sites. Conduct HSEQ audits, review site performance, and create action plans for improvement. Prepare snag reports for partner base kitchens and cafeteria counters in coordination with site operations. Liaise with client representatives to address HSEQ-related queries and ensure compliance. Evaluate site staff performance against SmartQ HSE standards and provide guidance for improvement. Manage HSEQ and FOSTAC certifications, including audits and recertifications at operating sites. Meet clients for HSE discussions, introduce innovations, and implement upgrades in HSEQ functions. Conduct regular employee and client feedback sessions to improve HSE norms at cafeterias. Audit sites, resolve safety issues, and report incidents, accidents, and near misses. Prepare Root Cause Analysis (RCA) and Corrective & Preventive Action (CAPA) for HSEQ concerns. Ensure compliance with HSE SOPs, equipment safety protocols, and statutory requirements across all service areas. Educational Qualification & Skills Required Bachelor s degree in food science, Environmental Science, Occupational Safety, or a related field. 4-7 years of experience in HSEQ roles, preferably in the food and hospitality industry. Strong knowledge of HACCP, ISO 22000, OSHA, and local HSEQ regulations. Excellent skills in risk assessment, policy implementation, and auditing. Ability to conduct training sessions and promote a safety-first culture. Strong communication, analytical, and problem-solving skills. Message from CEO: .

Responsible to manage a Service Center network to thereby provide excellent after-sales service to our customers. Responsibilities: Performs end to end coordination with service centers & customers Regularly updates CRM platform Prompt in providing updates to customer Captures customer queries / complaints and provide appropriate solutions and alternatives with the within the timeframe and follow-up to ensure resolution Handling demanding customers, escalations from management hierarchy. Co-ordinate effectively & timely with all concerned departments to ensure proper flow of communication. Ensure effective use of CRM practices, provide accurate, valid and complete information by using the right methods/tools. Follow communication procedures, guidelines and policies. Identify and assess customer needs to achieve satisfaction. Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Build sustainable relationships through open and interactive communication with the assigned service Centers Desired candidate profile: Should have relevant experience of working in a service center or similar process from consumer durable industry / after sales service industry Basic technical knowledge of the spare parts and appliances Aptitude for fast and adaptive learning. Willing to learn and apply my knowledge to practical situations. Possess problem-solving techniques and ability to work in groups and independently. Keeps oneself updated with the company product offerings, processes etc. Experience: 3 + years Qualification: Graduate

Do you enjoy carrying out operations efficiently and feel enthusiastic about maintaining mutually beneficial relationships with clients? If your answer is a resounding yes, then we are hunting for you. As a Senior Operation Executive at SmartQ, your primary goal will be to take responsibility for managing and optimizing the day-to-day operations to ensure efficiency, quality, and alignment with the overall strategic goals of the organization. In addition, you must be adept at strategic planning, team leadership, and problem-solving to navigate the complexities of operational management. Do you possess all these skills and wish to make an impact in the world of food and technology? Join us now! By guiding associates and promoting the utilization of the digitized platform, communicate the benefits and convenience of the SmartQ ordering APP, including associated offers. Drive the adoption process by assisting associates in downloading and using the App, providing training, and supporting those without the App to order and pay through various payment wallets. Engage daily with food partners to update menu items, coordinate with the tech team to reflect changes on the App, and ensure timely push notifications and banner displays. Conduct Cafe LENS and hygiene checklists, perform hourly governance checks on LENS, and address issues while reporting incidents, accidents, and near misses to the reporting manager. Foster a positive work culture and ensure timely, high-quality service. Gather feedback from employees and clients at cafeterias regularly. Ensure compliance with company and statutory requirements for displays, counters, and service areas. Oversee cafeteria counters to ensure adherence to laid-out OSPs (Operating Standard Procedures). Inspect work areas during and after use, ensuring proper waste disposal. Maintain Health, Safety, and Environment (HSE) and temperature records, reporting any variances. Ensure equipment operates according to Equipment Safety Work Procedures (ESWP) and report any downtime to relevant departments. Qualifications: Passionate about providing top-notch service to both clients and employees. Possess strong communication skills in both English and the local language, ensuring a positive and excellent experience for all with a positive attitude. Tech-savvy with basic computer knowledge, a passionate learner, and characterized by honesty and integrity. A team player with the ability to lead and manage food partner employees, demonstrating self-motivation to take initiative. A graduate with a preference for holding a minimum craft course certification in Hospitality. Requires a minimum of 2 years of relevant experience. : .

We are looking for a skilled SAP Auditor to join our team for a significant multi-year SAP implementation project. The ideal candidate will play a crucial role in ensuring compliance across various financial and operational areas, with a particular emphasis on ITAC, Key Reports, and SOC Reports. A qualified candidate will have 6 to 7 years of experience in accounting or auditing. Experience testing financial statement controls is preferred . Essential Responsibilities: C oordinat e the day-to-day management of the SAP implementation compliance from planning through scheduling, preparing, execution, tracking, and reporting. This includes scoping and risk assessment, documenti ng and designing processes and controls, testing, deficiency evaluation, and remediation tracking. Work directly with business process owners on the implementation and maintenance of controls, especially in software transformation . This includes business process control design, policies, procedures, documentation, evidence evaluation, and system enhancements. Coordinate compliance program testing with co-sourced team members to ensure sufficient documentation and adequate design and testing of controls for assigned critical processes and accounts. Perform testing of controls for IT Automated Controls (ITAC), Information Provided by Entity (IPE) reports, and SOC 1 Reviews: test of design and operating effectiveness. A ssist team members to execute internal control processes for Business Process IT Automated Controls (ITAC) for S/4 Hana and Ariba, Information Provided by Entity (IPE), SOC 1 Reviews, and SOD analysis using SAP GRC Access Controls. Ensure the timely execution of the compliance program relating to IT Automated Controls (ITAC), Information Provided by Entity (IPE) reports, and SOC 1 Reviews. Ensure the timely execution of identifying controls relating to the transformation of software. Maximize use of Internal Control systems, AuditBoard , to enhance efficiency of the compliance program. Knowledge and experience around business process controls and evaluation are a must . Resolve internal control issues and deficiencies through collaboration with process and control owners. Monitor management s remediation efforts to closure, including review of supporting evidence and retesting. Liaise with external auditors and proactively coordinate audits. Identify areas for process improvement. Participate in special projects and initiatives as needed. Other Responsibilities: Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs. Required Qualifications: 6 to 7 years of experience, including Big 4 and/or experience with SOX 404 and S/4 HANA. bachelors Degree in Accounting/Finance or similar degree (CPA/CA and/or CIA and CISA certifications preferable). Knowledge of S/4 business process automated controls, including key reports. Knowledge of SAP GRC Access Controls, S/ 4 and Ariba user access concepts, and Ariba business process automated controls. Knowledge of Software as a Service industry and SOC Report Testing is preferable. Strong quantitative and qualitative analytical skills - significant experience in Microsoft applications; Workday, SAP, and AuditBoard experience is a plus. Thrives in a fast-paced environment and welcomes the opportunity to make a difference in a growing organization. Takes personal pride in the accuracy of their work and treats business partners with the utmost care. Strong process, systems, and controls understanding. Language Fluency - English (Written & Verbal). Travel - Up to 4 0%. Preferred Qualifications: Excellent organizational, verbal, and written communication skills. Highly detail-oriented, with the ability to multi-task and strong project management skills. Ability to operate independently and as part of a larger functional team.

Automation Large teams handling experience 400-500 direct/indirect reportee Interested candidates can share resumes at : Candidates from service industry. "KASHIF@D2NSOLUTIONS.COM"

Job Title - Finance Deal Pricing in Service Industry (Preferably IT Industry) + CTS Manager + Entity Corporate Functions DSP Management Level: 07 CTS Manager Location:Bengaluru Must have skills: Finance Deal Pricing in Service industry (Preferably IT Industry). Good to have skills:Core Finance/ FP&A, Excellent communication skills, MS Excel skills Job Summary :The Avanade Deal Shaping & Pricing Team provides professional financial and commercial leadership and resources focused on the development and approval of large, complex deals, ensuring accuracy in financial evaluation and compliance with external regulatory and internal requirements. The purpose of the role is to lead pricing, commercial structuring and provide comprehensive complex financial support for Managed Services and Consulting deals in Europe and Growth Market Roles & Responsibilities: Why Join ADSP? Work in fast paced sales environment with a global commercial team. Gain an insight into Avanade sales organisation. Play a key role in supporting Avanade growth. Receive comprehensive commercial, pricing and financial modelling training. Learn new pricing tools and deal processes. The major areas of responsibility for the role are: Own the commercial and financial aspects for shaping, structuring, and closing of large and complex transactions. Developing and/or supporting the structuring of detailed financial models using bespoke tool set. Interpreting detailed financial models and providing detailed analysis. Preparing detailed pricing responses for Customer submissions and contributing content for Customer deliverables. Identifying areas of risk and opportunities for margin improvement Understanding impacts of key financial elements or contractual terms, including COLA, FX, Contingency, Payment Terms Improve consistency and quality of pricing of deals. Preparing detailed Accounting Treatment Memorandums consistent with US GAAP. Developing Global Rate Cards and Commercial Frameworks. Drafting and negotiation contract commercial Terms and Conditions. Developing materials for management approvals and participating Commercial Deal Reviews Managing a portfolio of deals across a region and developing relationships with Area and Regional Solution and Sales Teams. Leading, managing, coaching, developing and training junior members of the team. Supporting Strategic Pricing and Commercial Initiatives. Maintain price benchmarking and competitive pricing information. Enable the transition of financials at point of sale to delivery contract finance. Work with the BD and Solution Architect organizations to develop the costing and pricing of the opportunities to be presented to customers. Engage as part of a larger team working with Sales Teams, Finance Leadership, CFM, Controllership, Tax and Legal. Working with Delivery organization and other members of Finance in having regional compliance of finance and revenue recognition policies, internal controls and contract checklists. Professional & Technical Skills: - Able to lead or support in a project management capacity on developing pricing initiatives Experience in Deal Pricing Reviews Able to provide innovative thinking Able to work in a team with executive level members to drive out deliverables Able to prepare business case presentations with clear objectives, scope, and work plan Able to produce or support creation of high-quality deliverables Experience in working in technology companies and/or consulting companies Can work independently, used to resolving issues on his/her own Excellent organization and prioritization skills in a pressured commercial environment Fluency in English, Spanish and Portuguese Strong analytical skills Interact with all members of the Avanade Deal Shaping and Pricing teams Experience dealing with executives regarding financial reporting and accounting matters Strong communication skills to discuss "issue" areas with appropriate parties Excellent working knowledge of Excel and good knowledge of MS Windows based software packages:Word, Outlook, Teams and SharePoint. Working knowledge of SAP Financials preferred but not required. Working knowledge of CRM preferred but not required Additional Information: - This position is based at our Bengaluru office. Qualifications Experience: Minimum 11 to 12 year(s) of overall experience of which 7 to 8 years in IT service industry deal pricing experience is required. Educational Qualification: CA /CWA / MBA (Accurate educational details should capture)

Join our dynamic team as a Sr. Lead Software Engineer, where you will have the opportunity to solve complex problems and contribute to our innovative projects. With us, you can enhance your skills in Python, PySpark, and cloud architecture, while working in an inclusive and respectful team environment. This role offers immense growth potential and a chance to work with cutting-edge technologies. As a Sr. Lead Software Engineer- Python / Spark Big Data at JPMorgan Chase within the Capital Reporting product, you will be executing software solutions, designing, developing, and troubleshooting technical issues. We value diversity, equity, inclusion, and respect in our team culture. This role provides an opportunity to contribute to software engineering communities of practice and events that explore new and emerging technologies. You will have the chance to proactively identify hidden problems and patterns in data and use these insights to promote improvements to coding hygiene and system architecture. Job responsibilities Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on Python or PySpark concepts and 5+ years applied experience Demonstrated knowledge of software applications and technical processes within a cloud or microservices architecture. Hands-on practical experience in system design, application development, testing, and operational stability Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Overall knowledge of the Software Development Life Cycle Solid understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security Preferred qualifications, capabilities, and skills Exposure to cloud technologies (Airflow, Astronomer, Kubernetes, AWS, Spark, Kafka) Experience with Big Data solutions or Relational DB. Experience in Financial Service Industry is nice to have.

Role : Customer Support Officer - BPO Location : Pune/Mangalore Who are we looking for? Graduate individuals with excellent communication skills and minimum 1 year of experience in BPO/ Customer Service industry Analytical skills Technical Skills: Operating the computer- Intermediate MS Office - Intermediate Avaya/Phone Operating skills - Beginner Fluent in Spoken and written English with effective Business Communication Communication in neutral accent over phone Active listening and probing skills Basic knowledge of Insurance Typing Speed 30 WPM Process Skills: Respond to customer queries via inbound/outbound calls and emails within defined SLA s Record interaction using client system with proper classification Refer Knowledge base and perform task as per defined process Follow up and closure of interactions to ensure customer satisfaction Passionate about customer service Comfortable with Rotational shifts, extended working hours and weekly offs. Candidate should clear the V&A and online typing tests Behavioral Skills : Positive energy Positive attitude Self learner Qualification: Any Graduate, Freshers can apply What s in for you? At Mphasis, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances, be abreast with the latest happenings in technology world and enjoy a satisfying work life balance. With the current opportunity, you will get to work with the team that has consistently been setting benchmarks for other deliveries in terms of delivery high CSATs, project completion on time and being one of the best teams to work for in the organization. You get an open and transparent culture along with freedom to experimentation and innovation Who are we? Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays. (**Edit Needed)

Are you curious, motivated, and forward-thinking? At FIS you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team: What you will be doing : Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department. Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries. Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems. When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appropriate solution and expand overall knowledge. Tracks and documents inbound support requests and ensures proper notation of customer problems or issues. Updates customer information and ensures accurate entry of contact information. Meets standards of job, such as quality standards, adherence to schedule and average handle time. May provide guidance and/or mentoring to less experienced Customer Service Associates - Consumer. Other related duties assigned as needed. What you will bring Knowledge of the company s products, services and business operations to enable resolution of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Computer navigation and operation skills Demonstrates effective people skills and sensitivities when dealing with others Ability to work both independently and in a team environment EDUCATION REQUIREMENTS High school diploma or GED FIS JOB LEVEL DESCRIPTION Developing support role. Moderate skills with high level of proficiency. Responds to a high volume of inquiries about FIS s products and services. Questions and issues are predominantly routine but associate must be able to deviate from standard scripts and procedures as needed. Is able to effectively calm upset customers and end a negative situation positively. May coach and share information with professionals with less experience and/or expertise. Works under close to general supervision with little latitude for independent judgment. May consult with senior peers and team leads to learn through experience. Typically requires two or more years of experience in a call center or customer service-related job in a service industry. One or more years financial services experience is preferable.

Skills Set: Proven experience in vendor management, preferably in the language service industry. Strong negotiation and contract management skills. Excellent communication, interpersonal, and relationshipbuilding skills. Ability to multitask and prioritize tasks in a fast-paced environment. Proficiency in using vendor management systems and other relevant software. Fluency in multiple languages (desired but not required). Qualification: Bachelor s degree in business administration, or a related field. IndustryType: Language/ Localization Benefits Health insurance PF Books allowance Employee assistance programs 5 days a week Flexible work hours About Company: Rikaian Technology is a global, multilingual technology solutions providing company. We work closely to identify our clients challenges in digital content strategy and help them to grow reach and engagement by overcoming language barriers. Our innovative platforms that handle Audio/Video files and Documents are innovatively designed with patented features to handle 20+file formats and 60+ global languages. With 1100+ global resources (direct + indirect) supported by latest AI technology for localization, offers a perfect blend to engender content that helps our customers grow. Job Description: The Vendor Manager will play a crucial role in managing relationships with our network of language service vendors, ensuring the timely delivery of high-quality language solutions that meet our clients needs. The ideal candidate will have a strong understanding of the language service industry, excellent communication skills, and the ability to build and maintain strategic partnerships with vendors. Tasks Roles and Responsibilities: 1. Vendor Relationship Management: Develop and maintain strong relationships with existing language service vendors. Identify and onboard new vendors to expand and diversify the vendor pool. Negotiate contracts, rates, and terms with vendors to ensure cost-effective and high-quality services. 2. Vendor Performance Monitoring: Monitor vendor performance against key performance indicators (KPIs) such as quality, turnaround time, and customer satisfaction. Implement performance improvement plans as needed to address any issues or concerns. Conduct regular vendor evaluations and provide feedback to vendors to drive continuous improvement 3. Project Coordination: Collaborate with project managers and other internal stakeholders to ensure that vendor assignments are aligned with project requirements and timelines. Allocate projects to vendors based on their areas of expertise, availability, and performance history. Act as the main point of contact for vendors, addressing any questions or concerns they may have during the project lifecycle. 4. Vendor Development: Provide training and support to vendors on company policies, procedures, and tools. Identify opportunities for vendor development and collaborate with vendors to enhance their skills and capabilities. Stay informed about industry trends, technologies, and best practices to support vendor development initiatives. Requirements Skills Set: Proven experience in vendor management, preferably in the language service industry. Strong negotiation and contract management skills. Excellent communication, interpersonal, and relationshipbuilding skills. Ability to multitask and prioritize tasks in a fast-paced environment. Proficiency in using vendor management systems and other relevant software. Fluency in multiple languages (desired but not required). Qualification: Bachelor s degree in business administration, or a related field.

About Us: We are one of the fastest-growing MEP design firms in the US, specializing in Mechanical, Electrical, Plumbing, Fire Protection, Construction Administration, Value Engineering, Energy Modelling, Utility Filings, Building Commissioning, and BIM services. We have collaborated with over 100 leading franchise brands, such as Starbucks, Dunkin Donuts, and Pizza Hut, and successfully completed over 1000 projects across various sectors. Our pride lies in our fast turnaround times, achieving 80% first-time government approval, and maintaining zero change orders. At NY Engineers, our core values guide our work and our approach to welcoming new talent. We value individuals who can enthusiastically provide multiple relevant solutions within specified timeframes and those who can identify hidden details and suggest alternative solutions. We encourage and support team members ready to embrace the challenges of a fast-paced industry like MEP. We are seeking a candidate who embodies the spirit of continuous improvement and sees change as an opportunity for growth. Responsibilities: Accurately process and verify invoices using Zoho Books and QuickBooks, ensuring timely and precise entry. Manage accounts receivables, ensuring that all payments are tracked and collected in a timely manner. Prepare and submit GST and TDS reports, ensuring full compliance with regulations. Maintain detailed records of all incoming bills and outstanding payments. Generate and present monthly financial reports, focusing on accounts receivable performance and GST/TDS reconciliation. Provide clear and concise updates to management on key accounting issues and compliance matters. Requirements: Bachelor's degree in Accounting, Finance, Business, or a related field. 3-5 years of experience in accounts receivables, invoice processing, and compliance with GST/TDS regulations. Proficiency in MS Office, particularly Excel, and experience with accounting software such as Zoho Books and QuickBooks. Strong organizational skills, attention to detail, and the ability to handle multiple priorities. Excellent verbal and written communication skills. In-depth knowledge of GST, TDS reconciliation, and accounting compliance. Dedicated, professional, and focused on delivering high-quality service.

Exe. Sr. Exe AM -Dispatch Location- South India : CMR Group is India's largest producer of Aluminium and zinc die-castingalloys. With 13 state-of-the-art manufacturing plants across the country, CMRhas become the preferred supplier for many of Indias largest automotiveindustry leaders. Since its inception in 2006, CMR has consistently outpacedcompetition by focusing on delivering superior value to its stakeholders. Thisvalue is driven by a strong commitment to technical advancements, qualityenhancement, sustainability, and people-centric practices. We believe inan " Employee First " philosophy, ensuring that ourpeople are at the core of our success. Our dedication to fostering an enrichingwork environment is reflected in our recognition as the 'Most PreferredPlace for Women to Work' and as one of the Top 25 Mid-SizedIndias Best Workplaces in Manufacturing for 2025 by GreatPlace to Work. As CMR continues to chart its growth trajectory, we remain committed toinnovation and excellence. We are always looking for enthusiastic and dynamicindividuals to join our team and contribute to our continued success. Position: FLO- Dispatch Job Band - A Location - Sriperumbudur, Vallam & Other South location Designation: Sr. Executive/AM - Dispatch No. of Posts: 1 (One) Department: Dispatch Reporting to: Manager /Sr. Manager ( Operation) Qualification: Essential: Candidate shouldhave Bachelor degree in any stream from recognized institute. Desired: MBA/PG /Diploma in supply chain management / Material Management / /Business Administration, or a related field form any reputed institution. Experience: Essential: Minimum of1-3 years of experience in a dispatch, logistics, or transportation role in anyManufacturing or service industries. Desirable: Experiencein Best Manufacturing process. Strongknowledge of dispatch software and GPS tracking systems. Knowledgeof transportation regulations specific to the region. Customerservice experience. Job Profile: Dispatch Coordination: Scheduleand dispatch drivers, vehicles, and equipment to appropriate locationsaccording to customer requests, specifications, or needs. Monitorvehicle and driver performance to ensure timely deliveries. Adjustdispatch schedules as necessary to accommodate unexpected events like trafficdelays, weather conditions, or urgent orders. Shipment Tracking: Trackthe status of dispatched orders and provide real-time updates to customers andrelevant teams. Usetracking systems and software to monitor and document all shipments. Documentation: Maintainaccurate records of dispatch activities, including driver logs, delivery times, and customer interactions. Ensureall dispatch documents, such as bills of lading and delivery receipts, arecompleted accurately and in a timely manner. Compliance: Ensurecompliance with all transportation regulations and safety standards. Monitorand enforce adherence to company policies regarding vehicle use and driverconduct. Core Competencies: GoodCommunication Skills GoodTeamwork Communicateeffectively MSOffice - Computer Knowledge Core Competencies: Resultorientation Teamplayer EffectiveCommunication General: Age-25- 35 years. CTC3LPA -6.5LPA approx.CTC Not a constraint for suitable candidate. Candidateshould not be frequent job changer. NoticePeriod- Joining period Max 30 Days. We can buy notice period, if required Location: Sriperumbudur: A4 & 5, SIPCOT Industrial Park, Pillaipakkam, Sriperumbudur, District Kancheepuram, Tamil Nadu- 602105 Vallam: G 108/2, SIPCOT Industrial Park, Vallam Vadagal, Kanchipuram District, Vallam, Tamil Nadu 631604

Job Title: Principal Internal Audit About GlobalFoundries: GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com . Summary of Role: We are looking for a skilled SAP Auditor to join our team for a significant multi-year SAP implementation project. The ideal candidate will play a crucial role in ensuring compliance across various financial and operational areas, with a particular emphasis on ITAC, Key Reports, and SOC Reports. A qualified candidate will have 3-6 years of experience in accounting or auditing. Experience testing financial statement controls is preferred . Essential Responsibilities: Assist with coordinating the day-to-day management of the SAP implementation compliance from planning through scheduling, preparing, execution, tracking, and reporting. This includes scoping and risk assessment, documenti ng and designing processes and controls, testing, deficiency evaluation, and remediation tracking. Work directly with business process owners on the implementation and maintenance of controls, especially in the transformation of software . This includes business process control design, policies, procedures, documentation, evidence evaluation, and system enhancements. Coordinate compliance program testing with co-sourced team members to ensure sufficient documentation and adequate design and testing of controls for assigned critical processes and accounts. Perform testing of controls for IT Automated Controls (ITAC), Information Provided by Entity (IPE) reports, and SOC 1 Reviews: test of design and operating effectiveness. A ssist team members to execute internal control processes for Business Process IT Automated Controls (ITAC) for S/4 Hana and Ariba, Information Provided by Entity (IPE), SOC 1 Reviews, and SOD analysis using SAP GRC Access Controls. Ensure the timely execution of the compliance program relating to IT Automated Controls (ITAC), Information Provided by Entity (IPE) reports, and SOC 1 Reviews. Ensure the timely execution of identifying controls relating to the transformation of software. Maximize use of Internal Control systems, AuditBoard , to enhance efficiency of the compliance program. Knowledge and experience around business process controls and evaluation are a must . Resolve internal control issues and deficiencies through collaboration with process and control owners. Monitor management s remediation efforts to closure, including review of supporting evidence and retesting. Liaise with external auditors and proactively coordinate audits. Identify areas for process improvement. Participate in special projects and initiatives as needed. Other Responsibilities: Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety Security requirements and programs. Requi red Qualifications: 6-10 years of experience, including Big 4 and/or experience with SOX 404 and S/4 HANA. Bachelor s Degree in Accounting/Finance or similar degree (CPA/CA and/or CIA and CISA certifications preferable). Knowledge of S/4 business process automated controls, including key reports. Knowledge of SAP GRC Access Controls, S/ 4 and Ariba user access concepts, and Ariba business process automated controls. Knowledge of Software as a Service industry and SOC Report Testing is preferable. Strong quantitative and qualitative analytical skills - significant experience in Microsoft applications; Workday, SAP, and AuditBoard experience is a plus. Ability to operate independently and as part of a larger functional team. Takes personal pride in the accuracy of their work and treats business partners with the utmost urgency and care. Strong process, systems, and controls understanding. Language Fluency - English (Written Verbal). Travel - Up to 40%. Preferred Qualifications: Excellent organizational, verbal, and written communication skills. Highly detail-oriented, with the ability to multi-task and strong project management skills. Thrives in a fast-paced environment and welcomes the opportunity to make a difference in a growing organization GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard. As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities. All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations. To ensure that we maintain a safe and healthy workplace for our GlobalFoundries employees, please note that offered candidates who have applied for jobs in India will have to be fully vaccinated prior to their targeted start date. For new hires, the appointment is contingent upon the provision of a copy of their COVID-19 vaccination document, subject to any written request for medical or religious accommodation.

Job Title: Principal Internal Audit About GlobalFoundries: GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com . Summary of Role: We are looking for a skilled SAP Auditor to join our team for a significant multi-year SAP implementation project. The ideal candidate will play a crucial role in ensuring compliance across various financial and operational areas, with a particular emphasis on ITAC, Key Reports, and SOC Reports. A qualified candidate will have 3-6 years of experience in accounting or auditing. Experience testing financial statement controls is preferred . Essential Responsibilities: Assist with coordinating the day-to-day management of the SAP implementation compliance from planning through scheduling, preparing, execution, tracking, and reporting. This includes scoping and risk assessment, documenti ng and designing processes and controls, testing, deficiency evaluation, and remediation tracking. Work directly with business process owners on the implementation and maintenance of controls, especially in the transformation of software . This includes business process control design, policies, procedures, documentation, evidence evaluation, and system enhancements. Coordinate compliance program testing with co-sourced team members to ensure sufficient documentation and adequate design and testing of controls for assigned critical processes and accounts. Perform testing of controls for IT Automated Controls (ITAC), Information Provided by Entity (IPE) reports, and SOC 1 Reviews: test of design and operating effectiveness. A ssist team members to execute internal control processes for Business Process IT Automated Controls (ITAC) for S/4 Hana and Ariba, Information Provided by Entity (IPE), SOC 1 Reviews, and SOD analysis using SAP GRC Access Controls. Ensure the timely execution of the compliance program relating to IT Automated Controls (ITAC), Information Provided by Entity (IPE) reports, and SOC 1 Reviews. Ensure the timely execution of identifying controls relating to the transformation of software. Maximize use of Internal Control systems, AuditBoard , to enhance efficiency of the compliance program. Knowledge and experience around business process controls and evaluation are a must . Resolve internal control issues and deficiencies through collaboration with process and control owners. Monitor management s remediation efforts to closure, including review of supporting evidence and retesting. Liaise with external auditors and proactively coordinate audits. Identify areas for process improvement. Participate in special projects and initiatives as needed. Other Responsibilities: Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety Security requirements and programs. Requi red Qualifications: 6-10 years of experience, including Big 4 and/or experience with SOX 404 and S/4 HANA. Bachelor s Degree in Accounting/Finance or similar degree (CPA/CA and/or CIA and CISA certifications preferable). Knowledge of S/4 business process automated controls, including key reports. Knowledge of SAP GRC Access Controls, S/ 4 and Ariba user access concepts, and Ariba business process automated controls. Knowledge of Software as a Service industry and SOC Report Testing is preferable. Strong quantitative and qualitative analytical skills - significant experience in Microsoft applications; Workday, SAP, and AuditBoard experience is a plus. Ability to operate independently and as part of a larger functional team. Takes personal pride in the accuracy of their work and treats business partners with the utmost urgency and care. Strong process, systems, and controls understanding. Language Fluency - English (Written Verbal). Travel - Up to 40%. Preferred Qualifications: Excellent organizational, verbal, and written communication skills. Highly detail-oriented, with the ability to multi-task and strong project management skills. Thrives in a fast-paced environment and welcomes the opportunity to make a difference in a growing organization To ensure that we maintain a safe and healthy workplace for our GlobalFoundries employees, please note that offered candidates who have applied for jobs in India will have to be fully vaccinated prior to their targeted start date. For new hires, the appointment is contingent upon the provision of a copy of their COVID-19 vaccination document, subject to any written request for medical or religious accommodation. Information about our benefits you can find here: https: / / gf.com / about-us / careers / opportunities-asia

About Rentokil PCI Our family of businesses: Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies. GENERAL DUTIES & RESPONSIBILITIES OE shall be owner of his / her service area in terms of all operations related actions and shall Execute daily service operations with a team of assigned Technicians within a given service areas Ensure quality of service delivery by effective supervision on technicians - on the job as per company SOPs Ensure technicians carry out treatment within a given Time on Site (ToS) in a competent manner. (OE to engage technician via route riding, training on the job). Plan & execute 02 TPAs (Technicians Performance Assessment) per assigned technician with 2 development programs per year. Coach & train assigned technicians in order to improve the service quality Convey special instructions, if any, to technicians to execute the job as per Service Docket (liaison with Sales colleagues) Carry out pest management Audits of customer sites as per agreed schedule by i or R auditor. Complete & close customer audit non-conformities (external / internal). Follow up & implement CAPA at customer site On Site Documentation: Implementation of SOP, Compliance and closure of audits non- conformities (Internal / External). Send service dockets of completed services to NKA for invoicing on time. Handle assigned customer complaints in his / her service areas, within 24 hours & resolve complaint at earliest, as per the customers convenience and update the Root Cause in iCABS to ensure proper ticket closure Identify & resolve Service delivery issues in coordination with the Branch Manager Conduct daily 10 min stand up meeting & monthly operations meeting Be conversant with STP (Service Track Pest) and monitor, analyses visit extraction notes for all high infestation related service visits on daily basis & take action. Digital Initiative: Be conversant with all in house systems. Maintain Material consumption, Overtime Hrs. schedule at an agreed targeted level for the assigned service area and for technician Approval of conveyance amount for assigned technicians Monitor & report to ABM/BM on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits Actively drive Service & Product Leads for assigned technician group within service area by implementing STA (See, Tell, Ask) and T.I.M.E. (Train, Incentivise, Monitor, Engage) on the job coaching to create density of customers. Innovation: conduct trials and report findings as per the guidelines, implement new service lines as per the SOPs. Minimum 18 customer visits per week for Resi & SA (Residential & Small Accounts segment heavy branch), includes, Customer complaints. For Specific Site based OEs -Number shall not be applicable but Retention of customer/s at site would be main KPI with all scheduled services completed efficiently and effectively. Inventory: Help ABM/BM to manage Inventory - coordinate with other Ops colleagues to manage Stock Levels of branches & forecasting, Indenting & receipt of material for branch (as an assigned function within branch by BM). Ensure APL (Approved Preparations List) is followed by all assigned technicians & all chemical containers have original labels Ensure proper schedule of maintenance & repairs of equipment is established & followed (via JOC). Promote highest grooming standards (uniform, Safety shoes, PPEs) Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of ABM/BM on day today basis Report any deviation that could impact service quality or productivity of technicians like- over commitments, recommendation regarding night service (if it is not needed),covered area mismatch, etc Do you have what it takes? If you want to be considered for this role you will need: Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desi

As Assistant Fire & Security Manager, you will join a team that ispassionate about delivering exceptional service where we believe that anythingis possible, whilst having fun in all that we do! Key Responsibilities of the Assistant Fire & Security Manager : Security Management & Operations Supervisethe security department including recruitment, scheduling, and team management. Monitorentrances, exits, back-of-house, and guest floors using CCTV and patrols. Handleall access control points (guest rooms, staff lockers, service areas,deliveries, etc.) Surveillance & IncidentResponse Respondpromptly to emergencies (theft, intrusion, guest disturbances, fire alerts). Coordinatewith local police or emergency services when required. Investigateall reported incidents; maintain confidential and detailed incident reports. Guest & Staff Safety Ensurediscreet protection of VIP guests and high-profile events. Conductbag checks, staff frisking, and manage movement of materials (Gate Passsystem). Overseecrowd control, especially during functions, events, and high occupancy periods. Training & Compliance Conductregular training on hotel security protocol for all security personnel. Ensurecompliance with safety audits, fire drills, and mock emergency exercises. Liaisewith HR to ensure smooth onboarding and background verification of staff. Technology & SystemsOversight Monitorand maintain electronic surveillance, alarm systems, metal detectors, andvisitor logs. Ensurefire alarm control panels are functioning and integrated with security systems. Requirements of the Assistant Fire & Security Manager: Bachelorsdegree or equivalent, preferably with a background in law enforcement,military, or hospitality security. 7-10years of experience in security operations in hotels or the service industry. Knowledgeof security systems, CCTV operation, and local legal protocols. Excellentcrisis management, communication, and leadership skills. Certificationsin first aid, firefighting, or disaster management are advantageous.

Hi , We are hiring for the ITES Company for Quality Manager Role. Overview Quality Manager - Voice is to ensure that all voice-based interactions between agents and customers meet company and client standards for service quality, compliance, and customer satisfaction. To monitor, evaluate, and improve the quality of customer interactions over phone calls, ensuring consistency, professionalism, and adherence to scripts, policies, and performance standards. Key Skills: a) Should have prior experience with the Utility domain / service industry b) Overall 10 Years of Minimum experience in Utility Domain/Service Industry c) Graduate d) Should have more than 2 years experience as a Assistant or Deputy Manager To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Kolkata ) Type : Job Code # 199 Job description: Should have prior experience with the Utility domain Should have prior experience in service industry Leading the service delivery teams, managing conflicts, and ensuring individual team's processes and tasks are carried out efficiently. Respond to customer service issues in a timely manner. Create effective process procedures, policies, and standards. Develop customer experience enhancement goals and coordinate with the team to meet them on a steady basis Maintaining positive relationships with customers Identifying customer needs and overseeing service delivery within the business context Determining ways to improve service efficiency without sacrificing customer experience. Assess service statistics and prepare detailed reports on your findings. Remaining organized and meeting deadlines Building partnerships and liaising with team leaders to meet client KPIs and solutions for issues that may arise Maintain accurate records and document all customer service activities and discussions Hire new agents Stay informed on the latest industry techniques and methods Competencies/Skills: Experience in customer service, leadership. Experienced in client management Good computer skills and the ability to use business support software. Strong customer service, project management, and quality control skills. Good resource planning skills. Excellent leadership and customer service skills. Strong teamwork skills and attention to detail

Analyst/ Jr Analyst, Kroll Settlement Administration Kroll Settlement Administration, part of Kroll s Business Services division, is the leader in cutting-edge technology and consulting services for class action, mass tort, regulatory remediation and government claims administration. With 50+ years of legal administration expertise, we offer unmatched solutions and capacity for even the most complex settlements anywhere in the world. As a settlement administrator, we are responsible for notifying potential class members, reviewing and processing claim forms filed by individuals and entities, calculating losses, auditing claims to determine the extent of the damages incurred and processing and distributing funds to eligible class members under the court s direction. The Consultant will be part of the operations team, supporting a project team with all operational tasks including but not limited to Data Entry, Claim Review, UND/FWD linking, and case status reporting. Together, they will provide consistent superior client service. The ideal candidate will have excellent verbal and written communication skills, be consultative and solution-oriented, and be capable of managing multiple priorities. The Analyst must be a team player, committed to fostering a team environment and building cooperation between team members to provide the highest quality service to clients. The day-to-day responsibilities: Handle claim-related data entry tasks to support mailed letters and claim forms Manage quality reviews and feedback Proactive review of active cases to ensure mail and web correspondence is handled timely and effectively, escalating questions or potential challenges identified on the case Support project teams in ensuring timely completion of claim review Support query management working with the team members Prepare weekly status reporting and summaries on cases according to requirements set by clients. Perform analysis of reporting and ensure quality assurance. Participate in training and ensure understanding of materials before beginning tasks Communicate verbally and in writing with project team members, on projects to ensure appropriate understanding of all projects Track all hours worked on each project accurately. Essential traits: Attention to detail Ability to performs repetitive tasks with a high degree of accuracy Comfortable working with minimal supervision Knowledge of Microsoft Office Experience in the legal field or in a service industry highly preferred. Excellent verbal and written communication skills with a professional, calm demeanor. Critical thinking skills. The ability to efficiently gather and process information in a fast-paced environment are required. High proficiency in in MS Office Suite, particularly in Excel. About Kroll In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity not just answers in all areas of business. We value the diverse backgrounds and perspectives that enable us to think globally. As part of One team, One Kroll, you ll contribute to a supportive and collaborative work environment that empowers you to excel. Kroll is the premier global valuation and corporate finance advisor with expertise in complex valuation, disputes and investigations, MA, restructuring, and compliance and regulatory consulting. Our professionals balance analytical skills, deep market insight and independence to help our clients make sound decisions. As an organization, we think globally and encourage our people to do the same. Kroll is committed to equal opportunity and diversity, and recruits people based on merit. To be considered for a position at Kroll, you must formally apply via careers. kroll. jobs