274 Service Industry Jobs - Page 9

Social Media Executive (with Email Marketing & Strategy Focus) Job Type: On-site, Work From Office (WFO) Experience: 1 2 Years Salary: Based on experience and previous salary withdrawals Working Days: 6-day rotational shift (including Sundays) Timings: 9:00 AM to 7:00 PM Job Description: We are seeking a Social Media Executive who is proficient in email marketing and can create engaging social media strategies. This role involves planning and executing social media campaigns, creating engaging content, and optimizing email marketing efforts to increase engagement and conversions. Key Responsibilities: Develop and execute social media strategies across platforms (Facebook, Instagram, Twitter, etc.) Create and manage content for social media campaigns and email marketing Plan and implement targeted email marketing campaigns Monitor social media trends and adjust strategies to align with audience preferences Track and report on social media and email marketing performance metrics Collaborate with the marketing team to align campaigns with business goals Required Skills & Qualifications: Education : Bachelor s degree in Marketing, Communications, or a related field management experience in the travel or service industry 1 2 years of experience in social media management and email marketing Proficiency in social media tools (Hootsuite, Buffer, etc.) and email platforms (MailChimp, etc.) Strong understanding of SEO, content marketing, and online advertising

Believers Destination is seeking an experienced and result-driven Sales Manager to lead and manage our sales team. The Sales Manager will be responsible for driving sales targets, developing sales strategies, and maintaining strong customer relationships to ensure business growth and profitability. Key Responsibilities: Lead, motivate, and manage the sales team to meet and exceed targets Develop and implement effective sales strategies Manage key accounts and identify new business opportunities Build and maintain long-term relationships with clients and partners Monitor and analyze sales performance and report progress to senior management Coordinate with marketing and operations teams to ensure seamless service delivery Conduct regular sales training and provide guidance to team members Negotiate contracts and close sales deals with clients Ensure adherence to company policies and procedures Required Skills & Qualifications: Education : Bachelor s degree in Business, Marketing, or a related field 3+ years of sales management experience in the travel or service industry Proven track record of meeting and exceeding sales targets Strong leadership, communication, and interpersonal skills Ability to develop and execute strategic sales plans Experience with CRM software and sales analytics tools

ABOUT MERAGI: Meragi is a rapidly growing start up in India's thriving $50 billion wedding industry. As a full-stack technology platform, we revolutionize the way wedding-related services are bought and delivered. Our mission is to create pioneering industry-first solutions that address the complexities of this industry, utilizing innovative technology to consult, design, and sell wedding services with a strong focus on ensuring high-quality fulfilment. Backed by top-tier investors, we are at the forefront of transforming the wedding industry landscape. To drive our growth and success, we are seeking dynamic and growth oriented individuals to design dream wedding for our customers. Responsibilities: Supervising end to end design & delivery of an event and customer experience Own the sales results for the respective teams Help identify prospects & close them Give constant feedback on what we can do to improve sales Qualifications: Bachelor's degree 2 - 3 years of sales experience Strong work ethic and communication skills Multilingual is a bonus A creative mindset with a passion for keeping up with the latest design trends and continuously seeking inspiration. Flexibility and adaptability to work in a fast-paced, dynamic environment and handle unexpected changes or challenges. Be a part of Meragi and use your creative/artistic skills to make your ideas a reality and be a part of our journey to transform the wedding industry and give a memorable experience to Global customers.

Strategy & Marketing Manager Job Overview We are looking for an experienced Marketing Manager to develop and manage marketing programs From Strategy side the points that we have to evaluate are: responsible for developing and executing marketing strategies to drive business growth and product adoption for medical devices. This role will involve leading cross-functional teams, collaborating with key stakeholders, and leveraging market insights to inform product development and commercialization. Responsibilities for Strategy & Marketing Manager Conduct market research and analysis to identify trends, opportunities, and competitive threats. Develop and execute customer engagement strategies to build strong relationships with key accounts and key opinion leaders (KOLs) Develop and execute business strategies for key accounts and create customized pitching presentations Utilize customer insights, recipient data, and market analysis to develop business strategies. Develop and executed GTM strategies, perform competitive analysis Manage alliances and events. Required Skills Proven capability to launch and promote Medical Devices or products in the healthcare industry. A strong understanding of customer and market dynamics and requirements. Analytical skill set, strong presentation skills, ability to interact with any level within and outside the Organization Excellent communication skills and Critical thinking. New marketing tools, Web analytical skills. Proven Experience in Similar kind of Role in Previous organization. Problem solving skills, results oriented and committed to quality Promotion and Services of products through Digital channels. Increase ROI with significant reduction in campaign cost. Campaign Management: Campaign Planning & execution for different promotional channels E-mail Marketing: Strategy and Execution of email campaigns, New Customer Acquistion. MBA (IIM or NMIMS) (or equivalent work experience) business, marketing.

Roles and Responsibilities Manage daily operations of the service department, ensuring efficient workflow and meeting customer expectations. Supervise a team of technicians, providing guidance on repair techniques, safety protocols, and quality standards. Conduct regular inspections to identify areas for improvement and implement changes to increase productivity. Develop and maintain relationships with customers, understanding their needs and preferences to deliver personalized services. Ensure compliance with company policies, procedures, and regulatory requirements.

The Shriram Millennium School, Gurugram invites smart, energetic and creative professionals to be a part its family. We are looking for someone who is extremely customer centric and passionate towards new challenges to achieve the goal. The role primarily focuses on the following: Facilitating Admission Process To facilitate the entire admission process for prospective parents address queries of prospective and existing parents. To arrange for parents orientation with the concerned authorities. To facilitate the withdrawal process. Record Keeping To keep a track record of the appointments of prospective parents with the Principal and to also maintain a record of students data, registration, admissions, and withdrawals. To maintain a record on the follow ups / walk-ins received and sharing with the management marketing teams. To maintain records / leads generated from advertisement responses. Informational/Event Support To be updated with all school activities / events for sharing of the same with prospective parents. To ensure timely notices / circulars related to admissions and withdrawals are sent to all parents. To maintain all school related required information to be shared with prospective parents as one point of contact. To collaborate with the concerned coordinators to organize presentations, information sessions etc. Marketing Activities Planning various marketing activities to obtain visibility for the school reach out to prospective parents (via emails cold calls). Looking after the social media initiatives to reach the target audience through appropriate channels (Facebook, Instagram, etc.). Ensuring that the school s communication/ channels/social media platforms are updated regularly . Working closely with the digital agency to plan out the monthly marketing calendar on creatives and collaterals. Preparing MIS on the walk-ins to conversions; admission v/s budgets etc. Visiting schools in the area to gain visibility and obtain data on prospective parents exploring opportunities for tie ups. Establish contact with industries / MNCs in the region to gain visibility for the school and reach out to prospective parents. Making competitor visits to gain a better understanding on the competitor offerings, pricing and USPs. Experience : 2 to 5 years. Preference to be given for the candidates who have earlier worked as an Admission Counsellor in a school of repute. Qualification: Graduate or Post Graduate. Key Skills: Good Communication skills. Basic knowledge of computer and internet. Highly Motivated and goal oriented. Candidate with good customer service skills would be preferred. Prior experience in customer service industry will be an added advantage. Understanding of marketing elements (including digital marketing) market research methods will be an added advantage. Readiness for work in a fast passed target-based role.

Brief: Seeking a skilled Business Analyst to interpret business requirements, conduct data analysis, and facilitate effective communication across business teams. Responsible for translating business requirements into actionable, acting as a bridge between business and technology, and driving projects towards achieving organizational goals. Responsibilities : Collaborate with multiple stakeholders to gather and document business requirements. Analyze data, derive key insights, identify trends, and support in decision-making. Propose solutions to streamline and optimize different processes. Create Business Requirement Documents, Customer Journeys, User Stories, and Workflows. Detail out key objectives and goals of different processes. Act as a liaison between business stakeholders and technical teams, translating business requirements into technological solutions. Collaborate with QA teams to validate and test developed solutions to meet business requirements. Qualifications and Skills: Strong business acumen in the field of Marketing Sales or Service Industry Strong understanding and business acumen in mobility solutions delivery Understanding of business processes, workflows, and strong industry knowledge Familiarity with project management tools (Jira, Confluence, Kendis, etc.) and understanding of software development methodologies (Agile, Waterfall, etc.) Skilled in managing effective communication between a diverse set of stakeholders - development teams, business teams, management, etc. Expertise in gathering requirements and documenting them, preparing user stories, and customer journeys Education: MBA in Marketing / Operations / Strategy

Location- Hyderabad Level B2- B3/ 4+ Years Joining will be Physical NO VIRTUAL JOINING Interview Mode: In- Person (F2F on 7 th June 2025, Saturday) JD-ServiceNow (ITsm, HRsd,CSM, FSM) HRSD Experience with the ServiceNow HR Service Delivery (HRSD) application Knowledge of HR functions, processes, and best practices Knowledge of Case Management, Knowledge Management best practices and design Experience designing and/or implementing an HR Shared Services center Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services. OR CSM Must have hands on standard CSM process implementation ServiceNow in depth Process knowledge (CSM Process, integrations etc.) Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc. ) Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA & Continual Improvement Management OR FSM Working experience with FSM application on Work Order management, scheduling and dispatch Configuring Field Agent activities ( Mobile & Desktop) Configuring Field Service Business Process, Assignment, and Add-ons Optimizing Scheduling, Dispatch, and Inventory Operations & Configuring Time Recording Integrations with Applications and Data Sources. Process Integrations Good Knowledge on Field Service Industry good practice

Company: Mercer Description: What can you expect? The purpose of this job is to deliver high quality business analyst solutions that enable valued business outcomes and informed decisions by key stakeholders. It contributes to ensuring that the Delivery function meets the needs of the organization and clients / customers. Perform Planning activities to determine the best approach and techniques for self on the project Analyse requirements, solution analysis and estimate of effort for detailed quotes within the analysts expertise Elicit, analyse and document requirements using appropriate techniques Perform stakeholder analysis and establish strong stakeholder relationships Ensure requirements traceability is managed and maintained throughout the project lifecycle Perform solution analysis to ensure that solution meets the needs of the requirements Adhering to the User Centred Design processes, working to agreed sprint and release plans Support test team activities including triage and impact analysis Contribute to the development of new artefacts for re-use and to improve efficiency Provide learnings back to Analyst Team and to contribute to continuous improvement What is in it for you? Holidays (As Per the location) Shared Transport (Provided the address falls in service zone) We will count on you for: Innovation/Creativity Able to deal with ambiguity & challenge the status quo Pioneer new approaches Able to apply critical thinking Decisions Making Communication Own communication on projects/client assigned: pro-actively inform project stakeholders about status of work, including development changes, scheduling, and quality goals. Note: Applicants should be flexible working in shifts What you need to have: Knowledge & Skills: Domain & Tools: Excellent understanding/experience of Wealth (DB/DC) domain & Admin/Trustee Reporting Experienced on wealth platforms - CalcStudio, MPM, OneView Detailed understanding of Implementation life cycles: Analysis: Basic business analysis skills - Requirements Analysis and Design Definition, Solution Evaluation Testing: Breakpoint analysis of medium to high complexity requirements to create a detailed test plan and corresponding user stories. Expert in Database, Web, Letters & Calc Testing - break pointing of requirements, user stories setup, Checker Configuration, Manual calculations. Adept at Verification and Validation activities to ensure software under test is bug free, meets requirements and is usable. Configuration: Proficient in Calculator, Forms & Letters, Web Configuration. Deliver high quality Config solutions that enable valued business outcomes. The purpose of this job is to provide implementation, ongoing, and renewal operational support to internal and external parties by serving as a system subject matter expert (SME). Expectations include implementing business requirements and client needs to develop technically sound and efficient solutions. Analyse requirements, solution design and implementation approach. Perform solution analysis to ensure that solution meets the needs of the requirements. Manage the provision of information to establish the agreed data integration platform, liaising with the Business Analyst and external stakeholders where required. Support test team activities including triage and bug fix. Contribute to the development of new artifacts for re-use and to improve efficiency. Provide learnings back to Team and to contribute to continuous improvement. Participate in training and mentoring of team members. Identify opportunities to uplift value from existing solutions. Delivery of work with quality with acceptable standards. Project / Task Management: Good understanding of Agile and Scrum methodologies Expert in using JIRA for day-to-day task management Should be able to maintain the traceability across the project lifecycle. Should have the ability to collate and analyze project metrics. Strong organizational and time management skills, including ability to multitask and work independently with minimum supervision to meet firm deadlines. Work with Internal stakeholders and external clients in eliciting business requirements. Education: B.Tech / MCA/ B.Sc.(IT) / BCA from reputable institute in any stream Eligibility: Minimum 8 years experience in service industry Minimum 12 months experience in Current Role. Should have at least On Track or equivalent rating in last appraisal. Should not be under any Performance Continuity Plan, or had any official Disciplinary action within the last 3 months Should not have applied for any other IJP within Mercer in the last 3 months What makes you stand out? Adaptable communicator, facilitator, influencer and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team Ability to multi-task and prioritize time effectively

About the Job The Subject Matter Expert (CSR2) plays a critical role within IntouchCX. The ideal candidate will provide front-line direction to our Customer Service Representatives, and ensure quality service is provided in every customer interaction. As Subject Matter Expert (CSR2), You Will Represent our client partners, and learn and maintain knowledge of client brand and philosophy, as well as promotions and processes Be advocates and role models for our CSRs Promote the professional and personal development of individual team members by administering call evaluation feedback, training needs, and career opportunity programs Perform other duties as assigned As Subject Matter Expert (CSR2), You Have High school diploma or equivalent (required) 2+ years experience in the call center and/or customer service industry Experience in coaching and mentoring Knowledge of call center systems, ACD/IVR and performance statistics Ability to work a variety of shifts, including days, evenings, and holidays Superior communication skills: Listening, verbal and written Skills in MS Office programs (Word, Excel and PowerPoint) Ability to type 30 WPM with accuracy Possess leadership qualities such as critical thinking and problem solving to aid in overcoming difficult situations Ability to build rapport with clients and interact with team members at various position levels Engaging and successful communicator, speaker, and facilitator Ability to develop employees through positive motivation Strong analytical, problem solving and decision-making skills Comfort with technology and frequent technological change Adaptable to change and innovation Act as a role model and exemplify behaviors in line with our cultural values Possess exceptional time management, organizational and prioritization skills to complete work in a timely manner ,

" About the Job The Subject Matter Expert (CSR2) plays a critical role within IntouchCX. The ideal candidate will provide front-line direction to our Customer Service Representatives, and ensure quality service is provided in every customer interaction. As Subject Matter Expert (CSR2), You Will Represent our client partners, and learn and maintain knowledge of client brand and philosophy, as well as promotions and processes Be advocates and role models for our CSRs Promote the professional and personal development of individual team members by administering call evaluation feedback, training needs, and career opportunity programs Perform other duties as assigned As Subject Matter Expert (CSR2), You Have High school diploma or equivalent (required) 2+ years experience in the call center and/or customer service industry Experience in coaching and mentoring Knowledge of call center systems, ACD/IVR and performance statistics Ability to work a variety of shifts, including days, evenings, and holidays Superior communication skills: Listening, verbal and written Skills in MS Office programs (Word, Excel and PowerPoint) Ability to type 30 WPM with accuracy Possess leadership qualities such as critical thinking and problem solving to aid in overcoming difficult situations Ability to build rapport with clients and interact with team members at various position levels Engaging and successful communicator, speaker, and facilitator Ability to develop employees through positive motivation Strong analytical, problem solving and decision-making skills Comfort with technology and frequent technological change Adaptable to change and innovation Act as a role model and exemplify behaviors in line with our cultural values Possess exceptional time management, organizational and prioritization skills to complete work in a timely manner ","

Are you searching for team leader jobs in Mumbai to take your career to the next level? Are you an experienced customer service professional with a keen interest in healthcare? If you are an individual people often follow and trust and have already successfully led a team in the customer care sector, we have an exciting opportunity for you! Join us as a Team Leader for a global CX player in Mumbai for an innovative healthcare company. As a Team Leader, you will play a pivotal role in leading and motivating a team of Customer Service Associates to create pleasant customer experiences for patients and healthcare consumers. You will be responsible for providing guidance, support, and encouragement to team members, ensuring quality work and adherence to guidelines. Additionally, you will oversee team meetings, update members on best practices, and strive for continuous improvement in patient satisfaction. If you are interested in healthcare jobs in Mumbai customer service, join us. Multiple positions are open; apply today! Job Description Key Responsibilities of an expert healthcare team leader in Mumbai will be the following: Drive Operation and Quality Metrics: Continuously monitor daily operational and productivity metrics such as attendance, completed calls, etc. Downloading the adherence report every 30 minutes and dynamically driving the adherence targets. Proactively manage team productivity. Conduct regular checks. Encourage pre-planned leaves to forecast and track team shrinkage and track team availability. Enforce necessary actions as and when needed for disciplinary cases (e.g., coaching for excessive absences) Daily discussions with Assistant Managers (AMs) to address metric issues and implement solutions. Provide hands-on support to agents, aiding performance improvement and addressing queries (e.g., product-related queries and how to deal with specific types of customer experience situations and issues). Ensure coaches adhere to Quality Assurance (QA) feedback, identifying recurring weak areas, any patterns, and constant poor performers. Preparing monthly reports on such patterns and discussing POA (short-term solutions) with the Assistant Manager Enforce 100% compliance with any floor updates. Conduct QA/call calibration sessions twice a week with all Team Leaders (TLs) to maintain information parity. Managing Team and Promoting a Positive Culture: Handle operations for a team of approximately 25 agents, fostering a positive and collaborative environment. Uphold discipline regarding work and leave policies within the team. Address challenges or concerns hindering team productivity promptly. Mentor low-performing agents and monitor their performance for a day. Job Requirements The ideal candidate for the role of healthcare team leader in Mumbai must possess the following attributes and qualifications: Required Qualifications: A bachelor s degree in business administration or marketing or a related field is preferred. Proven experience in a customer service or support role, with 1-3 years in a leadership or supervisory capacity. Desired Attributes: Strong interpersonal and communication skills, both written and verbal. Exceptional problem-solving abilities and a customer-centric mindset. Ability to remain calm under pressure and effectively manage difficult customer interactions. Level 2 and above proficiency in MS Office and CRM systems. Knowledge related to healthcare products is a plus. Leadership and team management skills, including the ability to motivate and inspire a team. Age criteria: below 30yrs Why Join Fusion CX in Mumbai Joining our team offers the opportunity to be part of a global and dynamic customer care organization and a healthcare innovation committed to excellence. Fusion CX offers enriching customer service and team leader jobs in Mumbai. So, join us! The role is perfect for one who is seeking healthcare jobs in the Mumbai customer service industry. With opportunities for growth, a supportive work environment, and the chance to make a difference in patient care, we offer a rewarding career path in Fusion CX. Apply now to join our team as a team leader for working for a rising healthcare brand with a global CX service provider in Mumbai. Job Location Job Overview Date Posted May 26, 2025 Expiration Date May 28, 2026 Location Unit No - 919, 9 th floor, RUPA SOLITAIRE, MILLENNIUM BUSINESS PARK, A1 - wing, Millenium Business Park, Sector 2, Mahape, Navi Mumbai, Maharashtra 400710, India Job Applications 225 Application(s) share

Role : Customer Support Officer - BPO Location : Mangalore Who are we looking for? Graduate individuals with excellent communication skills and minimum 1 year of experience in BPO/ Customer Service industry Analytical skills Technical Skills: Operating the computer- Intermediate MS Office - Intermediate Avaya/Phone Operating skills - Beginner Fluent in Spoken and written English with effective Business Communication Communication in neutral accent over phone Active listening and probing skills Basic knowledge of Insurance Typing Speed 30 WPM Process Skills: Respond to customer queries via inbound/outbound calls and emails within defined SLA s Record interaction using client system with proper classification Refer Knowledge base and perform task as per defined process Follow up and closure of interactions to ensure customer satisfaction Passionate about customer service Comfortable with Rotational shifts, extended working hours and weekly offs. Candidate should clear the V&A and online typing tests Behavioral Skills : Positive energy Positive attitude Self learner Qualification: Any Graduate, Freshers can apply What s in for you? At Mphasis, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances, be abreast with the latest happenings in technology world and enjoy a satisfying work life balance. With the current opportunity, you will get to work with the team that has consistently been setting benchmarks for other deliveries in terms of delivery high CSATs, project completion on time and being one of the best teams to work for in the organization. You get an open and transparent culture along with freedom to experimentation and innovation Who are we? Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays. (**Edit Needed)

To inspect and verify the quality of jewe'llery items before and after repair, ensuring the products meet company standards before being cleared for dispatch or re-sale. Key Responsibilities: Conduct quality checks on all repaired jewe'llery items (gold, diamond, polki, kundan, etc). Verify that the repair has been completed as per the requirements and instructions. Inspect for defects such as loose stones, improper soldering, dents, scratches, finish issues, or weight deviation. Use precision tools like loupe, weighing scale, and calipers for accurate checking. Cross-verify stone setting, hallmarking, polish finish, clasps, and other functional aspects. Ensure proper packaging and tagging post-QC before dispatch. Skills & Qualifications: Minimum 2 4 years of experience in jewe'llery quality checking (preferably in a repair or service department). Strong knowledge of gold and diamond jewe'llery structures and common repair standards. Skilled in identifying quality defects and product finishing issues. Preferred Background: Prior experience in jewe'llery retail/service industry. Certification or training in jewe'llery quality inspection is an added advantage. Exposure to repair process workflows and coordination with karigar/vendor teams.

Requisition ID: 58776 Position Type: FT Permanent Workplace Arrangement: #LI-Onsite About Kerry Kerry is the worlds leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment. About the role The Commercial Director will focus on identifying opportunities and creating sustainable profitability for Kerry within the food service market with specific focus on our branded business. Kerry s approach to the foodservice market requires a push and pull philosophy with both direct and indirect sales to support the Key accounts and Distribution partners. This person will ensure that sales targets are met by expanding Kerry s customer base and satisfying customers needs through providing high quality service and supply partnerships within the region as well as utilizing a complete menu management approach with applications and marketing support. The successful candidate will lead and manage Kerry s respective key accounts, P/L, budget process, risk management, supply assurance, project pipeline, product strategy and provide best in class process excellence. This person is expected to hold a strategic view and approach on how to support and develop our Food Service Business. The successful candidate needs to be embedded in the local culture of doing business to be able to build strong relationships and technical expertise. Key responsibilities Ownership and leadership, with P/L responsibility, for India - utilize business plans and operational levers to target key market segments, growth accounts, industry dynamics, raw material risks, trends, gaps, and timelines for executions of key strategies. Be Kerry s food service brands expert in your market and capable of sharing trends and market insight both internally and externally Identify and deliver a portfolio of quality growth projects Manage and recruit Kerry s distributor partners across the region Work closely with marketing, beverage and culinary teams. Ensure the consistency and growth of Kerry s existing business within the assigned region Develop strong, strategic relationships within the customers organisation Direct and manage pricing strategies to ensure margin management that outlines price increase initiatives and/or strategic pricing decisions to meet business operating profits. Learn and proactively apply Kerry s Insight Sales methodology Uphold utmost compliance to Kerry s processes, systems and tools Qualifications and skills Minimum 15 years Sales Management experience in the Horeca/Food Service industry. Must have team management experience Experience of coffee or beverage category would be an advantage Proven track record of market development, building a base business and achieving sustained growth in the food service business, preferably in a multinational environment. Ability to travel locally and internationally for business Excellent language proficiency in English A bachelor s degree in business, Economics or Finance Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a starter kit, investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name. Recruiter: #LI-RG1 Posting Type: LI

Position: Accounts Executive Company: Tripgain Location: Work from Office - Bangalore Experience Required: 1 - 3 Years Education: MBA (Finance), B.Com, or M.Com About Tripgain: Tripgain is a fast-growing business travel and expense management platform, streamlining end-to-end travel solutions for corporate clients. With innovation at our core, we simplify travel booking, automate expense management, and enable companies to gain full visibility and control over their travel expenditures. Role Summary: We are looking for a detail-oriented and responsible Accounts Executive to join our finance team. The ideal candidate should have hands-on experience in managing accounting entries, statutory compliance, and financial reporting. Prior experience in the service industry will be an added advantage. Key Responsibilities: Maintain day-to-day books of accounts and ensure accuracy in financial records. Ensure timely and accurate statutory filings (e.g., GST, TDS) in coordination with auditors. Prepare and provide necessary data and documentation for audits and compliance . Generate financial reports and MIS as required by management. Assist in monthly closing activities and reconciliation of accounts. Collaborate with cross-functional teams for financial data accuracy. Required Skills & Qualifications: Strong understanding of accounting principles and bookkeeping - mandatory Experience with statutory compliance and filing - mandatory Proficiency in Tally or other accounting software, and MS Excel Prior experience in the service sector - preferred Excellent organizational and time management skills Good verbal and written communication skills What We Offer: A dynamic and collaborative work environment Opportunities to work closely with leadership and contribute to impactful decisions Learning and growth opportunities within a growing startup

Are you passionate about the successful deployment and integration of software, systems, or technology solutions within an organization? If your response is a resounding yes, then we are hunting for you. As an Implementation Engineer at SmartQ, your primary goal will lie in turning a theoretical system design into a practical and functional reality. In addition, you will play a critical role in the successful adoption of new technologies or systems, ensuring the result aligns with the needs and expectations of the organization. Effective communication, problem-solving skills, and technical expertise will keep you a cut above the rest in this role. If you are a dynamic, results-oriented engineer with a proven track record in steering MNCs toward unprecedented success, we invite you to seize this opportunity to make a profound impact on our global presence. Do you possess all these skills and wish to make a significant difference in the world of food and technology? Join us now! Implement and help clients implement SmartQ platform products remotely for the client Train the users on the usage of the technology & Help in creating user manuals Interact with customers and clients on a daily/weekly basis via email or calls or chat regarding various queries. Manage Customer expectations on the deliverables. Coordinating and working with the client on multiple levels - decision-makers, site managers and ground-level operation staff. Understanding the issues faced by customers across different solution platforms is provided. Answer inquiries, resolve complaints and provide information regarding solutions provided by SmartQ in that location. Maintains ownership of customer issues until problem resolution. May be responsible for pre-sales and post-sales service to customers. Knowledge of products, customers, services, policies, and procedures. Ensure all customers queries are investigated and resolved, escalating issues if appropriate, to the responsible personnel. Documentation for reporting and client communications. App configurations, menu detailing and verifications, ensuring user experience at the best. Qualifications: Excellent communication skills (both written and verbal) in English Strong knowledge in JSON & Expertise in Troubleshooting & Configuration Stakeholder Management & multitasking abilities A high degree of focus along with time management and planning 2+ Years of experience in the relevant field Good with interpersonal skills, decision making, follow the processes, work with collaboration, leadership, etc. Message from CEO: .

Role: • Own end-to-end recruitment for high-priority roles especially SDRs and sales/marketing specialists across multiple internal teams. • Partner with hiring managers to understand exact role needs, ideal candidate profiles, and performance expectations. Drive sourcing strategy through LinkedIn, job boards, internal referrals, outbound headhunting, and partnerships with local colleges and networks. • Craft and pitch compelling narratives about life at infoAnalytica, what we do, and how candidates can grow with us. Screen with precision. Identify not just skills, but mindset, adaptability, and fit for a high performance, high-impact environment. Own candidate experience. From first outreach to offer letter ensure a seamless, human, and inspiring experience. Continuously improve. Bring fresh ideas, tools, and systems to elevate our TA processes and help us scale smartly. You have 3-5 years of talent acquisition or recruitment experience, preferably in consulting, B2B tech, SaaS, or services companies You are comfortable working in a fast-growing, ever-evolving environment where your ideas can shape the future of the team.

Academic Exposure Bachelor. Preference for Diploma in Hospitality or Hotel Management. 1-2 years working experience in residential condominium, Hotels or any other service industry dealing directly with customer. Desired Skill Set We are looking for a dynamic and customer-focused professional with strong communication and interpersonal skills to manage daily resident interactions, handle facility-related issues, and support administrative operations in a residential condominium setup Roles and Responsibilities : Attend the customer call for facility related issues. Supervision and monitoring customer day to day complaints and tracking. Customer relations management. Receiving and assigning complaints in digital platform and share to the concerned maintenance personnel. Close liaison with client s office for all correspondences (Viz. Issue of Notices, circulars, etc) Ensuring all administrative paperwork is accurate, complete and submitted on timely basis. Timely escalation of suggestions/observations to improve the maintenance system and procedures. Management of all office functions in association with PM/TM/AFM.

Are you motivated and enthusiastic about handling Human Resource (HR) solutionsIf your answer is a resounding yes, then we are hunting for you. As a Talent Acquisition Intern, you will have the opportunity to gain valuable hands-on experience in end-to-end recruitment process while working closely with our TA team. This internship will provide you with a solid foundation in recruitment process and allow you to develop essential skills for a successful career in the field. This position offers a unique opportunity to gain hands-on experience in a fast-paced startup environment. Do you possess the passion and desire to learn and wish to make an impact in the world of food and technologyJoin us now! Key Responsibilities: Help create and post job advertisements on various platforms. Identifying potential candidates through job portals, social media, LinkedIn, and other sourcing channels. Help maintain and update candidate pipelines by screening resumes and job applications. Conduct initial outreach to prospective candidates and schedule interviews. Maintain and update candidate data in the company s ATS. Track recruitment metrics and assist in producing reports related to hiring progress. Schedule and coordinate the interviews. Ensure candidates have the necessary information (e.g. location, or virtual meeting links). Communicate with candidates to confirm interview times and provide any necessary instructions. Communicate with candidates about the status of their applications and interview results. Build relationships with potential candidates, even if they are not immediately selected, for future opportunities. Qualifications: Bachelors or masters degree in human resources, Business Administration, or a related field Strong interest in a career in Human Resources Excellent written and verbal communication skills Ability to maintain confidentiality and handle sensitive information with professionalism Strong organizational skills and attention to detail. Proficient in MS Office Suite (Word, Excel, PowerPoint) Ability to work independently and collaboratively in a team environment. Flexible and adaptable with the ability to multitask and prioritize assignments. Message from CEO: .

Why Join HYCU? HYCU is the fastest-growing leader in the multi-cloud data protection as a service industry. By bringing true SaaS-based data backup and recovery to both on-premises and cloud-native environments, the company provides unparalleled data protection, migration, disaster recovery and ransomware protection to thousands of companies worldwide. As an award-winning and recognized visionary in the industry, HYCU solutions eliminate complexity, risk and the high cost of legacy- based solutions, providing data protection simplicity to make the world safer. With an industry- leading NPS score of 91, customers experience frictionless, cost-effective data protection, anywhere, everywhere. HYCU has raised $140M in VC funding to date and is based in Boston, Mass. Learn more at www.hycu.com . Overview: As a QA Engineer at HYCU, youll play a crucial role in building and delivering high-quality software for HYCU s next generation data protection for applications/services in the cloud, adhering to agile software development methodologies. Collaboration is key, as youll work closely with cross-functional teams to deliver integrated solutions that meet the evolving needs of our business. Location: Bangalore, India (Hybrid) What You ll Do: Create, document, maintain, extend and execute test cases, test plans & test scripts Share best practices and set high standards for the entire team to build consistent, low maintenance automation frameworks Design and develop reliable, scalable and maintainable test automation to validate complex features Actively participate in meetings, demos, retrospectives, release planning and other meetings Actively engage in the continuous improvement of HYCU s practice with a focus on speed, quality and innovation Diagnose, debug and perform root cause analysis of issues and defects A willingness to work on additional tasks and responsibilities that will positively contribute towards team, department, and company goals What We re Looking For: Bachelors degree in Computer Science or Software Engineering is required Masters degree in Software Engineering is a plus Minimum of 4 to 8 years of experience working in a role as a QA Engineer Software test development experience with Python scripting Experience developing complex test automation, scripts and/or automation frameworks, script development and documentation Experience writing and executing complex system level test plans, test cases and test reports Work collaboratively with other engineers within and across teams to meet aggressive goals and high-quality standards The candidate should be self-driven, with a proven track record of delivering on time with high quality Strong aptitude for learning new technologies Familiarity with advanced concepts of computer architecture, data structures and standard programming practices Attributes of a Successful HYCUer: Hungry, self-starter and strategic thinker who thinks outside the box Takes responsibility and ownership for driving successful outcomes. You re results-driven with a winning attitude Team player! You have excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties Hands-on and builders mentality with an entrepreneurial mindset and intrinsic motivation Obsessed with being customer-focused - We know our customers and are advocates for their voice and point of view across HYCU Intellectual curiosity, always open for continuous learning/growth mindset Who We Are: Our Core Values: Authenticity , Grit and Empathy are at the heart of everything we do at HYCU. All of us at HYCU take ownership in shaping and contributing to our culture. We pride ourselves in developing an inclusive and diverse company that supports our employees and customers to do extraordinary things. The following is how we approach each Core Value: Authenticity - To be authentic means to be who we are and do it well. Focus your energy on being who YOU are. Be true to yourself. Authenticity also extends to our products. Understanding where we are truly the best fit for our customers and when we are not. And finally, authenticity in relationships: ensuring that we are honest and do what we say we re going to do. Grit - To win we need to want it. Every team member needs to be able to jump in and help at every turn. Whether it s staying late to help a colleague or customer or finding a better process and making sure it s communicated cross-functionally. You just have to do it and love it and never stop trying. Empathy - We need to care about each other, about our clients, about our business, and about the world around us. That might seem like a tall order, but if we don t live in a constant state of empathy, if we don t strive to truly put ourselves in another person s shoes, we cannot truly serve the market. "We are at our best when we stay true to our Core Values."~ Simon Taylor, CEO What We Offer: Come work for one of CRN s 20 Coolest Cloud Storage Companies of the 2024 Cloud 100 . At HYCU you ll have the opportunity to build your career with a Visionary B2B SaaS company from Gartner s Magic Quadrant for Enterprise BackUp . HYCU provides an excellent benefits package including Medical, Dental, Vision, Life Insurance, 401K match, generous time off, and more (varies by region). We offer career development programs and an inclusive global culture. All our employees participate in our equity program.

Required Qualifications: A bachelor s degree from any stream. Technical Competencies: Foster entrepreneurial culture - Drive cost control Ensure ownership for workplace (resolution of all admin, tech issues, etc.) Enable people to excel through grooming and regular feedback Derive valuable insights for improvement through innovation Set up and sustain a robust quality and training framework within teams Increase people engagement, ensure communication and feedback Value Added Services /process improvement leading to business benefits Ensure robust risk and compliance practices maintained Participate in selection process to ensure the right talent is selected in a timely manner Ensure transparency and adequate communication across all levels Maintain a no surprise /nonpolitical atmosphere and take active steps to stop anyone indulging in gossip Create an environment that encourages people to deliver and excel through performance management systems Manage and exceed client expectations Handle all SOW and contract related discussions Service delivery of the processes in the specific timelines Resolve and/or escalate employee grievances in a timely manner Desired Attributes: Strong interpersonal and communication skills, both written and verbal. Exceptional problem-solving abilities and a customer-centric mindset. Proven experience in a customer service or support role Experience required with inbound/outbound contacts and back office preferred - experience integrating multiple channels into a service model Should have exhibited excellent problem solving, critical thinking and communication skills, a detail-oriented personality, and a collaborative spirit. Demonstrated ability to understand staffing, process efficiencies, and goal achievement while managing contact center cost A commitment to being attentive, persistent, and flexible. Also protective of the integrity and purpose of our organizational skills, reasoning, logic and problem solving. Leadership and team management skills, including the ability to motivate and inspire a team. Interested, kindly forward your updated resume to matildad@hexaware.com / Whatsapp - +91 9082299130.

Experience with the ServiceNow HR Service Delivery (HRSD) application Knowledge of HR functions, processes, and best practices Knowledge of Case Management, Knowledge Management best practices and design Experience designing and/or implementing an HR Shared Services center Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services. OR CSM Must have hands on standard CSM process implementation ServiceNow in depth Process knowledge (CSM Process, integrations etc) Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc ) Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA Continual Improvement Management OR FSM Working experience with FSM application on Work Order management, scheduling and dispatch Configuring Field Agent activities ( Mobile Desktop) Configuring Field Service Business Process, Assignment, and Add-ons Optimizing Scheduling, Dispatch, and Inventory Operations Configuring Time Recording Integrations with Applications and Data Sources. Process Integrations Good Knowledge on Field Service Industry good practice

At SmartQ , we are looking for a Security IT Support Intern to assist in security awareness training, SharePoint and Confluence management, Identity and Access Management (IAM), and IT support tasks. This internship is a fantastic opportunity for students or recent graduates to gain hands-on experience in security operations and IT support, contributing to the organization s security posture while supporting daily IT operations. Key Responsibilities: Security Responsibilities: Assist in planning, executing, and tracking security awareness training programs. Manage and update security-related content on SharePoint and Confluence. Support IAM processes, including user provisioning, deprovisioning, and access reviews. IT Support Responsibilities: Provide first-level IT support for hardware, software, and account-related issues. Assist in troubleshooting and resolving technical problems for employees. Support documentation and maintenance of IT assets and system access requests. Required Qualifications: Currently pursuing or recently completed a degree in Cybersecurity, IT, Computer Science, or a related field. Basic understanding of information security concepts and best practices. Familiarity with SharePoint, Confluence, or similar collaboration tools. Interest in IAM principles and IT support processes. Strong problem-solving and communication skills. Ability to work independently and collaborate effectively within teams. Knowledge of security awareness training programs. Experience with IT troubleshooting and technical support. Familiarity with IT asset management and user access management tools. Benefits of working at SmartQ: SmartQ is an innovative and dynamic company that values its employees and strives to create a positive and fulfilling work environment. Here are some key benefits that make SmartQ an excellent choice for prospective employees: Innovative Work Culture: SmartQ fosters an innovative and collaborative work culture, encouraging employees to think outside the box and contribute creative solutions to challenges. Career Growth and Development: SmartQ is committed to the professional development of its employees. The company offers ongoing training programs, mentorship opportunities, and a clear career path to help employees achieve their professional goals. Work-Life Balance: SmartQ understands the importance of work-life balance and strives to create a supportive environment that allows employees to excel in their careers without sacrificing their personal lives. Competitive Compensation and Benefits: SmartQ offers competitive salaries and a comprehensive benefits package, including health insurance, retirement plans, and other perks to ensure the well-being and financial security of its employees. Diverse and Inclusive Environment: SmartQ values diversity and inclusion. The company is committed to creating a workplace that celebrates differences and provides equal opportunities for all employees. Flexibility: SmartQ recognizes the changing nature of work and supports flexible work arrangements, including remote work options, to accommodate the diverse needs and preferences of its employees. Team Collaboration: SmartQ believes in the power of teamwork. Employees collaborate across departments, fostering a sense of camaraderie and shared achievement. Social Responsibility: SmartQ is dedicated to corporate social responsibility and encourages employees to participate in community service initiatives and environmental sustainability programs. Fun and Engaging Work Environment: SmartQ believes that a positive and fun work environment enhances productivity and job satisfaction. The company organizes team-building activities, social events, and other initiatives to promote a sense of camaraderie among employees. Message from CEO: Weve come to realize that were not merely in the B2B food service industry; were in the business of Capturing Hearts. We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure. Together, lets play our part in making this world a more beautiful place

Profile Business Development Executive - sRide : Carpool, Bikepool, Office Ride Company Upraisal Total Experience 1 to 3 years Experience in B2B Sales Location Ghatkopar Mumbai Job Description : You have at least 1 year of experience of business development in start-up / Recruitment or a technological service industry. You must have min. 1 to 2 years of PreSales experience You can be graduate from any stream as long as you are a go-getter . You are a great communicator, with exceptional negotiation and convincing skills. You love the internet world research and social networking is your middle name. You have a great attitude, high motivation, and a passion for growth. You re tech-savvy and hands-on with using tech-based apps. Optional but it is a plus if you come from the relevant industry. Your power-point and presentation skills are good. Qualification You re responsible to identify new clients through market research and various lead generation techniques. You own the co-ordination and the logistics after the client agreement has been signed. You follow up on leads and conduct research to identify potential prospects via various Social Media platforms and relevant business websites You have to keep yourself constantly up-to-date with the market trends specific to the Startup industry. You will set up appointments with the Heads of Corporate Startups to present sign-up for our executive services for business. You have to ensure that the revenue is efficiently recorded via different tracking systems You assist your Supervisor on business plans to increase revenue generation from the market assigned You coordinate the deployment of the Recruiters for for BDE