274 Service Industry Jobs

As a Sales Business Development Manager at Chayan Karo India Private Limited, operating under the brand name Chayan Karo, you will play a crucial role in identifying and pursuing new business opportunities. Your primary responsibility will involve building and maintaining client relationships, developing sales strategies, and meeting sales targets. Additionally, you will be tasked with negotiating contracts, collaborating with various departments to ensure customer needs are fulfilled, and providing regular updates to senior management. To excel in this role, you should have a proven track record in developing and executing sales strategies. Strong client relationship management skills and the ability to negotiate effectively are essential. Excellent verbal and written communication skills are required to convey ideas clearly and build rapport with clients. Moreover, your analytical and strategic thinking abilities will be put to the test as you conduct market research and identify trends to stay ahead of the competition. The ideal candidate will be able to work both independently and collaboratively as part of a team. Proficiency with CRM software and sales tracking tools is preferred to streamline processes and enhance productivity. A Bachelor's degree in Business, Marketing, or a related field is necessary to demonstrate your foundation in sales and business development. Experience in the service industry will be considered a valuable asset that sets you apart from other applicants. Join our dynamic team at Chayan Karo and contribute to our mission of providing top-notch services that prioritize customer satisfaction and comfort.,

DIESEL MECHANIC Education: ? Technical/Vocational Education in Generator Maintenance Practical Experiences: Strong (5years+) experience in: ? General Maintenance of Mechanical systems of Generator and Diesel Engines. ? General repair, maintenance and troubleshooting of the Mechanical components of an Electrical Generator and Diesel Engines. Language Skills: Essential ? Fluent written and spoken English Desirable ? Arabic Key Responsibilities: ? Maintain, repair, and diagnose power generators and all kinds of generator engines. ? Ability and full knowledge to perform maintenance/overhaul to multiple generators and diesel engines manufacturers ? Troubleshoot various mechanical problems. ? Ensure on-time completion and quality work is performed. ? Maintain a clean and safe work environment in the workshop and on-site.

You should have a Diploma in Electrical / Electronics / Civil or a B.Tech / B.E degree with a minimum of 3 years of experience in tendering or technical sales within the service industry. Your responsibilities will include identifying and tracking tender opportunities in Defence, PSU, and corporate sectors through online portals. You will be required to review RFPs/RFQs and understand their technical, commercial, and legal requirements. You must prepare and submit technical and financial proposals within specified deadlines while ensuring compliance with all tender guidelines, especially PSU and GeM portal requirements. Furthermore, you will need to coordinate with internal teams to gather accurate inputs for proposals, prepare BOQs and costing sheets to ensure competitive and profitable bids, and maintain records of submitted tenders, approvals, and communications for audit purposes. As a leader, you will be responsible for managing the tendering team to ensure timely and high-quality output. Building strong relationships with clients, consultants, and vendors for long-term business growth is essential. You will also be expected to monitor market trends and provide performance insights to senior management. Overall, your role will involve a blend of technical expertise, strategic thinking, and effective communication to drive successful tendering processes and maintain strong business relationships.,

About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors backing but also by our commitment to foster the growth and success of our people. At Aptia, were investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values arent just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements Key Responsibilities: Leading continuous improvement agenda in Customer Master Data area Ensuring efficiency and high standard of operations: identification and removing inefficiencies in the processes, making improvements in the operational work Hold regular reviews with stakeholders and within the team to ensure high quality of Service Delivery is maintained. Preparation and analysis of Master Data issues between Customer and Aptia Coordination of internal and external audit Monthly CMD KPI Monitoring and analysis with line manager Executing maintenance activities on D365 master data as approved by business owner. Timely management of requests to create new client master data, maintain / amend master data. As per request, creation and update of charge out rates, new project code creation, project code updates due to client changes and termination of contract and de-activation of code etc. Good understanding of D365 master data structure to analyse business requirements Actively participate in OTC process improvement initiatives, suggest enhancements to streamline billing procedures, enhance customer experiences, and optimize overall operations. General Skills: Basic understanding of MDM best practices and industry standards in the customer domain. Good knowledge of financial controls related to Customer Master Data processes Strong analytical skills including analysis of complex data Problem solving and decision-making ability Customer service orientation Strong analytical skills Effective communication, interpersonal, and customer service skills (Mandatory) Technical Skills: Experience of SAP / IBM Customer Master Data related transactions and workflows. Proficiency in technical tools like MS Excel, MS Word and PowerPoint. Prior knowledge of MS Dynamics is a plus. Prior Experience: 5- 8 years of experience in client data management. Previous working experience from Service industry. Experience in global market strictly from UK, US and Europe. Qualifications: Finance graduate preferred / PGDM in Finance.

Date Posted: 2025-06-26 Country: India Location: No 24-4-287/3 Jividh ground floor 2nd cross, Valencia church hall road, Valencia, kankanady, Mangalore 575002. Karnataka Position : Executive - Service Sales Location: Mangalore, Udupi and other key towns Job Profile: To closely work with the Service Manager towards excellence for the achievement of commercial targets in the service function through the following: Position will be responsible for overall service revenue from AMC / Recovery / Conversion business from 1500 Units (Elevators) in Mangalore, Udupi and surrounding Towns and areas. Preparation of quote & follow-up of AMC proposals before 3 months of AMC due date renewal in the area allotted to him. Ensure that Conversion is done for all new jobs in service after completion of the warranty period as per the SLA in the area allotted to him. Negotiations of rates and contract finalization with customers Ensure that payment is collected from the customer as per terms of payment in the contract. Maintain PA cycle of 3 months Closely work with Area / Service managers in service for their support on handling customers expectations on service activities. Day to day planning & coordination of Service Sales activities Provide forecast vs actuals with HOD Visit job sites and customer interface Periodical visits to all Key customers and maintain CRM Receivable Management day-to-day updates to HOD / Finance MIS reporting Work towards customer delight and customer appreciation Job Requirement: First Class Graduate in Engineering / Science / Commerce 5 10 years in handling AMC contracts in the industrial / capital equipment/service industry Excellent Communication & Interpersonal skills Assertive, Proactive, Result orientated and Self-starter Ability / Confidence to handle high profile Key Customers in Service. Desirable Experience in Elevator industry. Today, our focus more than ever is on people. As a global, people-powered company, we put people passengers, customers, and colleagues at the center of everything we do . We are guided by our values that we call our Three Absolutes prioritizing Safety, Ethics, Quality in all that we do . If you would like to learn more about environmental, social and governance (ESG) at Otis click here . Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.

At SmartQ, we follow a simple but effective premise: "Focus on the responsibilities and everything else will follow. We are seeking a motivated and talented PowerPoint Presentation Intern to assist in creating high-quality presentations that effectively communicate our messages. The ideal candidate will have a keen eye for design, strong communication skills, and a passion for storytelling through visual media. Collaborate with various departments to understand presentation requirements and objectives. Design and develop engaging PowerPoint presentations for internal and external use. Create visually appealing layouts, incorporating graphics, charts, and multimedia elements. Ensure consistency and adherence to branding guidelines across all presentations. Edit and revise presentations based on feedback from team members. Assist in developing templates and style guides for presentation materials. Conduct research and source relevant data, images, and information for presentations. Stay updated with the latest design trends and PowerPoint features to enhance presentation quality. Qualifications: Currently pursuing or recently completed a degree in Graphic Design, Marketing, Communications, or a related field. Proficiency in Microsoft PowerPoint and other Microsoft Office applications. Basic knowledge of graphic design principles and tools (e.g., Adobe Creative Suite) is a plus. Strong attention to detail and excellent organizational skills. Ability to work independently and manage multiple projects simultaneously. Effective communication and teamwork skills. Creativity and a passion for visual storytelling. Benefits of working at SmartQ: SmartQ is an innovative and dynamic company that values its employees and strives to create a positive and fulfilling work environment. Here are some key benefits that make SmartQ an excellent choice for prospective employees: Innovative Work Culture : SmartQ fosters an innovative and collaborative work culture, encouraging employees to think outside the box and contribute creative solutions to challenges. Career Growth and Development : SmartQ is committed to the professional development of its employees. The company offers ongoing training programs, mentorship opportunities, and a clear career path to help employees achieve their professional goals. Work-Life Balance : SmartQ understands the importance of work-life balance and strives to create a supportive environment that allows employees to excel in their careers without sacrificing their personal lives. Competitive Compensation and Benefits : SmartQ offers competitive salaries and a comprehensive benefits package, including health insurance, retirement plans, and other perks to ensure the well-being and financial security of its employees. Diverse and Inclusive Environment : SmartQ values diversity and inclusion. The company is committed to creating a workplace that celebrates differences and provides equal opportunities for all employees. Flexibility : SmartQ recognizes the changing nature of work and supports flexible work arrangements, including remote work options, to accommodate the diverse needs and preferences of its employees. Team Collaboration : SmartQ believes in the power of teamwork. Employees collaborate across departments, fostering a sense of camaraderie and shared achievement. Social Responsibility : SmartQ is dedicated to corporate social responsibility and encourages employees to participate in community service initiatives and environmental sustainability programs. Fun and Engaging Work Environment : SmartQ believes that a positive and fun work environment enhances productivity and job satisfaction. The company organizes team-building activities, social events, and other initiatives to promote a sense of camaraderie among employees. : .

Do you enjoy carrying out operations efficiently and feel enthusiastic about maintaining mutually beneficial relationships with clients? If your answer is a resounding yes, then we are hunting for you. As a Operations Executive at SmartQ, your primary goal will be to take responsibility for managing and optimizing the day-to-day operations to ensure efficiency, quality, and alignment with the overall strategic goals of the organization. In addition, you must be adept at strategic planning, team leadership, and problem-solving to navigate the complexities of operational management. Do you possess all these skills and wish to make an impact in the world of food and technology? Join us now! By guiding associates and promoting the utilization of the digitized platform, communicate the benefits and convenience of the SmartQ ordering APP, including associated offers. Drive the adoption process by assisting associates in downloading and using the App, providing training, and supporting those without the App to order and pay through various payment wallets. Engage daily with food partners to update menu items, coordinate with the tech team to reflect changes on the App and ensure timely push notifications and banner displays. Conduct Cafe LENS and hygiene checklists, perform hourly governance checks on LENS, and address issues while reporting incidents, accidents, and near misses to the reporting manager. Foster a positive work culture and ensure timely, high-quality service. Gather feedback from employees and clients at cafeterias regularly. Ensure compliance with company and statutory requirements for displays, counters, and service areas. Oversee cafeteria counters to ensure adherence to laid-out OSPs (Operating Standard Procedures). Inspect work areas during and after use, ensuring proper waste disposal. Maintain Health, Safety, and Environment (HSE) and temperature records, reporting any variances. Ensure equipment operates according to Equipment Safety Work Procedures (ESWP) and report any downtime to relevant departments. The candidate will be required to work six days a week SmartQ will provide travel reimbursements as per travel policy Qualifications: Passionate about providing top-notch service to both clients and employees. Possess strong communication skills in both English and the local language, ensuring a positive and excellent experience for all with a positive attitude. Tech-savvy with basic computer knowledge, a passionate learner, and characterized by honesty and integrity. A team player with the ability to lead and manage food partner employees, demonstrating self-motivation to take initiatives. A graduate with a preference for holding a minimum craft course certification in Hospitality. Requires a minimum of 2 year of relevant experience.

Join our dynamic team as a Lead Software Engineer, where you will have the opportunity to solve complex problems and contribute to our innovative projects. With us, you can enhance your skills in Python, PySpark, and cloud architecture, while working in an inclusive and respectful team environment. This role offers immense growth potential and a chance to work with cutting-edge technologies. As a Sr. Lead Software Engineer- Python / Spark Big Data at JPMorgan Chase within the Capital Reporting product, you will be executing software solutions, designing, developing, and troubleshooting technical issues. We value diversity, equity, inclusion, and respect in our team culture. This role provides an opportunity to contribute to software engineering communities of practice and events that explore new and emerging technologies. You will have the chance to proactively identify hidden problems and patterns in data and use these insights to promote improvements to coding hygiene and system architecture. Job responsibilities Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on Python PySpark concepts and 5+ years applied experience Demonstrated knowledge of software applications and technical processes within a cloud or microservices architecture. Hands-on practical experience in system design, application development, testing, and operational stability Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Overall knowledge of the Software Development Life Cycle Solid understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security Preferred qualifications, capabilities, and skills Exposure to cloud technologies (Airflow, Astronomer, Kubernetes, AWS, Spark, Kafka) Experience with Big Data solutions or Relational DB. Experience in Financial Service Industry is nice to have. Join our dynamic team as a Lead Software Engineer, where you will have the opportunity to solve complex problems and contribute to our innovative projects. With us, you can enhance your skills in Python, PySpark, and cloud architecture, while working in an inclusive and respectful team environment. This role offers immense growth potential and a chance to work with cutting-edge technologies. As a Sr. Lead Software Engineer- Python / Spark Big Data at JPMorgan Chase within the Capital Reporting product, you will be executing software solutions, designing, developing, and troubleshooting technical issues. We value diversity, equity, inclusion, and respect in our team culture. This role provides an opportunity to contribute to software engineering communities of practice and events that explore new and emerging technologies. You will have the chance to proactively identify hidden problems and patterns in data and use these insights to promote improvements to coding hygiene and system architecture. Job responsibilities Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on Python PySpark concepts and 5+ years applied experience Demonstrated knowledge of software applications and technical processes within a cloud or microservices architecture. Hands-on practical experience in system design, application development, testing, and operational stability Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Overall knowledge of the Software Development Life Cycle Solid understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security Preferred qualifications, capabilities, and skills Exposure to cloud technologies (Airflow, Astronomer, Kubernetes, AWS, Spark, Kafka) Experience with Big Data solutions or Relational DB. Experience in Financial Service Industry is nice to have.

We are hiring business development executive with relevant experience of B2B with service based experience

GENERAL DUTIES & RESPONSIBILITIES What you will be doing Oversees one or more teams of customer service associates who handle customer service inquiries and problems via phone and/or email. Monitors operations to ensure adherence to service level standards and company/department policies and procedures. Ensures professional and courteous customer support services are delivered to remote a productive and positive relationship with customers. Ensures adequate phone coverage including making decisions regarding scheduling changes. Acts as an escalation point for resolving the most difficult customer issues. Evaluates the quality of customer service associates calls from customers; provides feedback to reps on strengths and areas for improvement. Communicates with clients, vendors and other departments to ensure quality service delivery and customer satisfaction. Serves as an escalation point for resolving the most difficult customer issues. Responsible for performance appraisals, disciplinary actions, hiring/interviewing, promotions and salary changes. Provides coaching and mentoring to contact center supervisors and team leads and occasionally to customer service representatives. Approves and implements streamlining opportunities and process improvements. Coordinates customer service activities with other internal functions. Tracks and reports contact center performance against objectives and goals, i.e., quality, call volume, customer satisfaction, etc. May serve as a backup to more senior customer service management in their absence. Other related duties assigned as needed. Highest Qualification Bachelor s degree or the equivalent combination of education, training, or work experience is preferable. What you Bring Considerable knowledge of the company s products, services and business operations to enable resolution of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Must be detail-oriented and customer-driven, focusing on providing the highest quality products and services to FIS internal and external customers Ability to lead and manage large teams effectively Working knowledge of workforce management practices and tools, e.g., scheduling software, quality monitoring software Demonstrated problem-solving and decision-making skills Demonstrated analytic and root cause analysis skills for process improvement initiatives Demonstrates effective people skills and sensitivities when dealing with others General skill in the use of MS Office and other standard software applications required to perform the job duties Ability to work both independently and in a team environment What we offer you Working in an international company, alongside international colleagues. Being a part of an innovative and entrepreneurial environment of a growing department and team. Option to work fully remotely, with the necessary equipment provided by the company (computer, monitors, accessories). Development opportunities by using the companys on-line training database and LinkedIn Learning. Unique working atmosphere (team integration meetings, friendly working environment, support of experienced employees). Opportunity to get involved in social projects and local initiatives. A broad range of professional education and personal development opportunities A work environment built on collaboration and respect FIS JOB LEVEL DESCRIPTION Supervisory/developing management role. Works under general direction of customer service management. Typically supervises a team of fifteen to thirty Contact Center Representatives. Typically requires a minimum of four years of experience in a call center or customer service-related position in a service industry. Typically requires two or more years supervisory or team leadership experience. Demonstrates experienced level of competence and mentors entry level supervisors in the areas of problem solving, change management, strategic thinking and leadership.

GENERAL DUTIES & RESPONSIBILITIES Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department. Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries. Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems. When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appropriate solution and expand overall knowledge. Tracks and documents inbound support requests and ensures proper notation of customer problems or issues. Updates customer information and ensures accurate entry of contact information. Meets standards of job, such as quality standards, adherence to schedule and average handle time. May provide guidance and/or mentoring to less experienced Customer Service Associates - Consumer. Other related duties assigned as needed.EDUCATION REQUIREMENTSHigh school diploma or GEDGENERAL KNOWLEDGE, SKILLS & ABILITIES Knowledge of the company s products, services and business operations to enable resolution of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Computer navigation and operation skills Demonstrates effective people skills and sensitivities when dealing with others Ability to work both independently and in a team environmentFIS JOB LEVEL DESCRIPTIONDeveloping support role. Moderate skills with high level of proficiency. Responds to a high volume of inquiries about FIS s products and services. Questions and issues are predominantly routine but associate must be able to deviate from standard scripts and procedures as needed. Is able to effectively calm upset customers and end a negative situation positively. May coach and share information with professionals with less experience and/or expertise. Works under close to general supervision with little latitude for independent judgment. May consult with senior peers and team leads to learn through experience. Typically requires two or more years of experience in a call center or customer service-related job in a service industry. One or more years financial services experience is preferable.

About Rentokil PCI About the Role: The Operations Manager shall be responsible for the entire Operations of the Branch and will manage all the operations colleagues directly (Technicians, Service Planners, OE, AOM). The JD lists down duties and responsibilities of Operations Manager to be positioned in Large Branches. The incumbent will report to the Branch Manager and will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Core Operations Ensure only qualified (trained & certified) and competent manpower (Technicians, OE, planner) are assigned jobs & deployed at site. Coach & train OEs & AOM in order to improve their Technical & operational capability. Ensure service SOP compliance and quality of service delivery by effective supervision of Team - on the job as per company SOPs Ensure compliance with the contractual obligations of NKA clients are Conduct Pest Audit of NKA and close customer audit non-conformities Ensure the Operations Team completes Pest audit as per iCABs/contract agreement using rAuditor, and closes customer audit non-conformities (external / internal) Conduct daily & weekly review meeting of OEs/AOM and monthly operations meeting with Technicians Approval of conveyance amount for all the AOMs Ensure customer complaints are attended within 24 hours & resolved with reduction in escalation. In case any of the Operations colleagues are on leave or position is vacant, should ensure entries are made in iCABS to achieve operations KPI of Branch. Advance Operations Succession planning: Ensure availability of qualified Technician, OEs, SP, AOM as per branch business plan to meet new sales as per sales forecast. Ensure SHE golden rule, PN, SRA and ATEX compliance in the Branch. Monitor and maintain material consumption, Overtime Hrs. as per Branchs AOP target OM to monitor and ensure daily chemical consumptions are updated in NAV by respective team members and before month closing confirm Physical stock and NAV stock are matching. Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock. Track, Monitor and ensure input costs at all major sites as per gross margin agreed & implement action plans to bring it within limits in Branch Actively drive Service & Product Leads and ensure Branchs AOP targets are met Surprise visits to KA and NKA to ensure compliance with the contractual agreement and support Technicians and OEs Analyse service complaints, prepare action plan, guide OEs/AOMs to ensure AOP targets are met Inventory: analyse material consumption and optimise consumption- prepare action plan, guide OEs/AOMs to ensure AOP targets are met Ensure strict implementation of Service SOPs, SHE golden rules, SRA, PN and use of Approved Preparations List products. Identify & resolve Service delivery issues in coordination with the Branch Manager Provide technical and operational support to OEs and AOM Ensure termination notifications are attended effectively and promptly. Analyse and take appropriate actions in case of any deviation that could impact service quality or productivity of technicians like- overcommitments, recommendation regarding night service (if it is not needed), covered area mismatch, etc Monitor and drive SOS, service productivity and efficiency Monitor and ensure 100% PMI audits are completed as contract agreement. Monitor Branchs SCP usages and Active devices. Ensure that the usage is always about 95% & active device count is always 100%. Analyses visit extraction notes for all high infestation related service visits on daily basis & take action Ensure that the services of NKA are delivered through the certified technicians & with SCP only. This is MANDATORY Ensure Branch CVC scores as per target and increase in promoters numbers based on resolution of grievances of detractors/passive Visit customers (along with OEs, AOM) and help resolve issues highlighted by customers/OE/AOM. Ensure the team adheres to the safety guidelines and conducts SRAs as per the set process Coach and motivate Technician by route riding through OE/OM for quality service Lead generation. Also guide how to conduct techno commercial audit by analysing the suitable need at the customers site. Key Result Areas: ToS improvement- 60-75% (as per branch AoP target) Manpower Management: 100% availability of qualified Technician, planner, OEs and AOM as per business plan Delivered MTD SOS >95% and Technicians productivity - R/FTE, Visit/FTE as per branch AOP targets Complaint management: Ensure reduction in Call Outs and increase CVC score as per AOP targets Manage material consumption with improved Branch monitoring and Optimise the material consumption by implementing innovation as per branch AOP targets. 100% TPA and Development plan based Technicians grading Ensure 100% usage of SCP devices & all devices are active throughout the year in respective branch Deliver budgeted Service Leads and encourage & motivate technicians to submit the Service Leads as per AOP target Retain & grow existing customers to improve Customer Retention as per AOP target 100% PMI target as per iCABs are achieved of the branch as per contract agreements myR Usage for customer reviews, trend analysis & going paperless Self learning and development- Above 90% score in online assessment. Deliver agreed SHE Plan- LTAR Target | WDLR Target Educational Qualification / Other Requirement: Minimum B. Sc. (Chemistry / Zoology / Agriculture) 3-4 yrs of experience in operations of pest management or service industry is desirable Profi

Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Video KYC team is a business-aligned, customer-servicing organization with the primary objective of driving operational excellence across our businesses worldwide. Achieving this through the consolidation, simplification and continuous improvement of processes across the full range of HSBC operations, the division simultaneously takes responsibility for managing operational, location and processing risk and ensuring that services provided are at a best-in-class price point for the required quality level. The Opportunity: To provide Best in Class service from customers located within India. Leverage this contact center inbound channel to do video kyc services thus maximizing revenue for the Bank. Job Responsibilities: Responsible for leading, coaching, motivating and developing a team of 20-25 Video KYC Representatives in an inbound Video KYC service request for HSBC products and propositions. Through actions promote and hold accountability to the highest level of customer service. Manage daily, weekly and monthly MI requirement as and when requested by relevant stakeholders Liase with different teams across region to ensure excellent customer service for Video KYC process Deliver upon quantitative and qualitative key performance indicators, in line with our business strategies and regulatory requirements (i.e. scorecard). Requirements Graduate with experience in service industry/retail sector/customer service roles Hiring experience and sound knowledge on HR policies and procedures Sound understanding of quality and customer satisfaction measures deployed in Contact Centre environment Excellent leadership qualities, including ability to drive and motivate the team to deliver under pressure Excellent written and verbal communication skills. Good prioritizing, planning and organizing skills. Experience in coaching and developing individuals to improve on performance and helping them in their career growth Understanding of Operational Risk, Compliance norms and Audit requirements from a Contact Centre perspective Knowledge of Video KYC operations preferred Contact Centre experience would be essential and knowledge of HSBC India Bank processes would be desirable

Responsible for corporate sales through visiting various corporate organizations. Identify and make contact with potential customers. Respond to sales requirements from existing and potential customers. Prompt follow-up on sales leads and provide excellent service. Develop strong and professional customer relationships. Salary: Not a constraint for deserving candidates Industry: Service Functional Area: Sales, Business Development Role Category: Sales & Marketing Role: Sales Executive / Officer Key Skills Must have good communication skills Active and energetic personality Strong convincing power Desired Candidate Profile Graduate with 14 years of experience in Sales or Marketing Must have a passion for sales and business development Go-getter attitude Good communication and interpersonal skills Experience in the service industry is an added advantage Must have own conveyance

As India's leading after-sales service provider, Onsitego specializes in offering Extended Warranty, Damage Protection, AMC Plans, and On-Demand Repair Services for a wide range of electronic devices and home appliances. Our core mission is to consistently deliver exceptional customer experiences, with a strong focus on achieving the highest Net Promoter Score (NPS) globally in the after-sales services sector. Our hassle-free and reliable services are easily accessible through various electronic stores and online marketplaces, having catered to over 8 million satisfied customers to date. Join us on our journey to enhance the lives of millions of device users across the country by becoming an integral part of our team. In this role, your primary responsibility will be to develop and manage a robust Service Center network aimed at delivering top-notch after-sales service to our esteemed customers. Key aspects of the role include fostering strong relationships with Service Centers, collaborating with them to enhance service quality and efficiency, handling and resolving escalations effectively, possessing a thorough understanding of the Extended Warranty business, exhibiting sound technical knowledge of consumer durables and home appliances, and having a well-established market network. We are seeking candidates with an MBA in Marketing or a relevant degree, coupled with a minimum of 10 years of experience in the Service industry specifically in the Consumer Durables segment. The ideal candidate should have a proven track record of team management, exceptional problem-solving abilities, strong interpersonal skills, proficient analysis capabilities, and the knack for effectively communicating insights at all organizational levels. A startup mindset and the ability to thrive in a dynamic, fast-paced learning environment are highly valued attributes. At Onsitego, we prioritize work-life balance by offering flexible working hours, a well-defined leave policy to accommodate personal commitments, and a comprehensive Mediclaim policy for employees and their families. We are committed to nurturing both your professional growth and the company's growth, providing a conducive platform for continuous learning and skill enhancement. Join us at Onsitego and be a part of a team that values your contribution and supports your holistic well-being. Visit our website at www.onsitego.com to learn more about our organization and the exciting opportunities that await you.,

The Shriram Millennium School Noida - Sector 135 invites smart, energetic and creative professionals to be a part its family. We are looking for someone who is extremely customer centric and passionate towards new challenges to achieve the goal. The role primarily focuses on the following: Facilitating Admission Process To facilitate the entire admission process for prospective parents & address queries of prospective and existing parents. To arrange for parents orientation with the concerned authorities. To facilitate the withdrawal process. Record Keeping To keep a track record of the appointments of prospective parents with the Principal and to also maintain a record of students data, registration, admissions, and withdrawals. To maintain a record on the follow ups / walk-ins received and sharing with the management & marketing teams. To maintain records / leads generated from advertisement responses. Informational/Event Support To be updated with all school activities / events for sharing of the same with prospective parents. To ensure timely notices / circulars related to admissions and withdrawals are sent to all parents. To maintain all school related required information to be shared with prospective parents as one point of contact. To collaborate with the concerned coordinators to organize presentations, information sessions etc. Marketing Activities Planning various marketing activities to obtain visibility for the school & reach out to prospective parents (via emails & cold calls). Looking after the social media initiatives to reach the target audience through appropriate channels (Facebook, Instagram, etc.). Ensuring that the school s communication/ channels/social media platforms are updated regularly . Working closely with the digital agency to plan out the monthly marketing calendar on creatives and collaterals. Preparing MIS on the walk-ins to conversions; admission v/s budgets etc. Visiting schools in the area to gain visibility and obtain data on prospective parents & exploring opportunities for tie ups. Establish contact with industries / MNCs in the region to gain visibility for the school and reach out to prospective parents. Making competitor visits to gain a better understanding on the competitor offerings, pricing and USPs. Experience : 2 to 5 years. Preference to be given for the candidates who have earlier worked as an Admission Counsellor in a school of repute. Qualification: Graduate or Post Graduate. Key Skills: Good Communication skills. Basic knowledge of computer and internet. Highly Motivated and goal oriented. Candidate with good customer service skills would be preferred. Prior experience in customer service industry will be an added advantage. Understanding of marketing elements (including digital marketing) & market research methods will be an added advantage. Readiness for work in a fast passed target-based role.

Position Summary: The Key Account Manager for Vouchers & Services will be responsible for managing and growing relationships with strategic partners in the digital services ecosystem, driving revenue growth through gift cards, vouchers, subscription services, and experience-based offerings. This role requires deep understanding of digital commerce, service delivery models, and consumer behavior in the services segment. Key Responsibilities: Strategic Account Management Manage and grow relationships with top-tier service providers, gift card issuers, and digital service platforms Develop and execute account-specific growth strategies aligned with partner objectives and marketplace goals Serve as primary point of contact for key accounts, ensuring exceptional partner experience and satisfaction Conduct regular business reviews with key partners to assess performance and identify expansion opportunities Negotiate commercial terms, revenue sharing agreements, and exclusive partnership deals Develop long-term strategic roadmaps for key account partnerships and service expansion Manage complex account escalations and resolve business-critical issues Digital Service Portfolio Management Drive growth across gift cards, vouchers, subscription services, and experience vouchers Develop and implement promotional strategies for digital services including festival campaigns and seasonal offers Optimize service catalog and pricing strategies in collaboration with service partners Monitor and analyze service performance metrics including adoption rates, redemption patterns, and customer satisfaction Identify opportunities for new service categories and digital product innovations Coordinate with technology teams on API integrations and service delivery enhancements Manage service-level agreements (SLAs) and ensure delivery performance standards Business Development & Partnership Expansion Identify and onboard new premium service providers and digital platforms Develop exclusive service launches and first-to-market digital offerings Negotiate and secure preferential commercial terms and exclusive distribution rights Explore new service verticals including fintech, edutech, healthtech, and lifestyle services Develop white-label and co-branded service opportunities Coordinate with fintech partners for payment solutions and financial services integration Manage partnerships with subscription platforms and recurring service providers Revenue Growth & Performance Optimization Drive GMV growth and market share expansion for key voucher and service accounts Develop pricing strategies and promotional mechanics for digital services Optimize customer acquisition and retention strategies for service categories Analyze customer data and usage patterns to inform service development and positioning Implement cross-selling and upselling strategies for complementary services Manage revenue forecasting and target achievement for key accounts Coordinate with marketing teams on customer acquisition campaigns and retention programs Technology Integration & Innovation Collaborate with technology teams on API integrations and service platform enhancements Ensure seamless service delivery and real-time processing capabilities Manage digital wallet integrations and payment gateway optimizations Coordinate with product teams on user experience improvements and feature development Implement automated service delivery and instant fulfillment solutions Manage service tracking, analytics, and performance monitoring systems Drive innovation in service delivery models and customer experience Operational Excellence & Compliance Ensure smooth onboarding process for new service partners and digital platforms Coordinate with operations teams for seamless service launches and promotional campaigns Manage service catalog quality, product descriptions, and terms & conditions accuracy Ensure compliance with regulatory requirements for financial services, insurance, and digital payments Manage customer service protocols for voucher redemption and service delivery issues Coordinate with legal teams on service agreements, terms of service, and compliance matters Implement fraud prevention and security measures for digital service transactions Market Intelligence & Strategic Planning Conduct market research and competitive analysis within digital services and voucher segments Monitor fintech trends, subscription economy developments, and service innovation patterns Analyze customer behavior data and service usage patterns to inform strategic decisions Provide insights on emerging service categories and digital transformation opportunities Collaborate with category teams on service assortment planning and gap analysis Develop category-specific content strategies and customer education initiatives Track and report on competitive service offerings and pricing strategies Cross-Functional Collaboration Work closely with marketing teams on service campaigns and customer acquisition strategies Collaborate with finance teams on revenue recognition, settlement processes, and financial reconciliation Partner with technology teams on platform enhancements and integration requirements Support customer service teams with service-specific issues and escalation management Collaborate with legal and compliance teams on regulatory requirements and contract negotiations Work with data analytics teams on performance tracking and business intelligence Coordinate with international teams on global service partnerships and expansion Required Qualifications: Education & Experience Bachelor's degree in Business Administration, Marketing, Finance, or related field 4-5 years of experience in key account management, business development, or partnership management Prior experience in fintech, digital services, or financial services industries preferred Experience with e-commerce platforms, digital payments, or marketplace operations

Job Description: The ideal candidate will develop relationships with individuals seeking hair loss treatment consultations, offering tailored solutions based on factors such as facial features, age, profession, personality, and expectations. Responsibilities: Conduct comprehensive hair assessments to determine the stage of hair loss. Educate clients on the fundamentals of hair loss and provide personalized counseling based on their needs. Understand client expectations, present suitable procedures and products, and articulate achievable outcomes through visual aids. Establish daily consultation and conversion targets, analyzing performance regularly. Meet monthly conversion goals, contributing to revenue growth at the studio.

You are looking for a female candidate with sales experience in the Educational or Service Industry. The job is a full-time, permanent position. As part of the benefits package, you will receive cell phone reimbursement, health insurance, internet reimbursement, and leave encashment. The ideal candidate will have a Bachelor's degree, although it is preferred and not required. In terms of experience, you should have at least 2 years of experience as an Academic Counselor and a total of 3 years of work experience. Your work location will be in person, and the expected start date for this position is 15/08/2025.,

About Rentokil PCI Our family of businesses: Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies. GENERAL DUTIES & RESPONSIBILITIES OE shall be owner of his / her service area in terms of all operations related actions and shall Execute daily service operations with a team of assigned Technicians within a given service areas Ensure quality of service delivery by effective supervision on technicians - on the job as per company SOPs Ensure technicians carry out treatment within a given Time on Site (ToS) in a competent manner. (OE to engage technician via route riding, training on the job). Plan & execute 02 TPAs (Technicians Performance Assessment) per assigned technician with 2 development programs per year. Coach & train assigned technicians in order to improve the service quality Convey special instructions, if any, to technicians to execute the job as per Service Docket (liaison with Sales colleagues) Carry out pest management Audits of customer sites as per agreed schedule by i or R auditor. Complete & close customer audit non-conformities (external / internal). Follow up & implement CAPA at customer site On Site Documentation: Implementation of SOP, Compliance and closure of audits non- conformities (Internal / External). Send service dockets of completed services to NKA for invoicing on time. Handle assigned customer complaints in his / her service areas, within 24 hours & resolve complaint at earliest, as per the customers convenience and update the Root Cause in iCABS to ensure proper ticket closure Identify & resolve Service delivery issues in coordination with the Branch Manager Conduct daily 10 min stand up meeting & monthly operations meeting Be conversant with STP (Service Track Pest) and monitor, analyses visit extraction notes for all high infestation related service visits on daily basis & take action. Digital Initiative: Be conversant with all in house systems. Maintain Material consumption, Overtime Hrs. schedule at an agreed targeted level for the assigned service area and for technician Approval of conveyance amount for assigned technicians Monitor & report to ABM/BM on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits Actively drive Service & Product Leads for assigned technician group within service area by implementing STA (See, Tell, Ask) and T.I.M.E. (Train, Incentivise, Monitor, Engage) on the job coaching to create density of customers. Innovation: conduct trials and report findings as per the guidelines, implement new service lines as per the SOPs. Minimum 18 customer visits per week for Resi & SA (Residential & Small Accounts segment heavy branch), includes, Customer complaints. For Specific Site based OEs -Number shall not be applicable but Retention of customer/s at site would be main KPI with all scheduled services completed efficiently and effectively. Inventory: Help ABM/BM to manage Inventory coordinate with other Ops colleagues to manage Stock Levels of branches & forecasting, Indenting & receipt of material for branch (as an assigned function within branch by BM). Ensure APL (Approved Preparations List) is followed by all assigned technicians & all chemical containers have original labels Ensure proper schedule of maintenance & repairs of equipment is established & followed (via JOC). Promote highest grooming standards (uniform, Safety shoes, PPEs) Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of ABM/BM on day today basis Report any deviation that could impact service quality or productivity of technicians like- over commitments, recommendation regarding night service (if it is not needed),covered area mismatch, etc Do you have what it takes? If you want to be considered for this role you will need: Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desi

Product Designer - II Experience: 3 5 years About Swivl At Swivl, we are on a mission to revolutionize field service management for small and midsize (SMB) companies. Our enterprise-level Field Service Management Software (FSM) empowers businesses in industries like plumbing, electrical, landscaping, handyman, and roofing to drive growth and profitability. With our MVP launched and a growing customer base, we are expanding our team to support the next phase of growth. Our roadmap is filled with innovative features and integrations to keep us at the forefront of the FSM industry. Role Overview We are seeking a Product Designer II who is comfortable owning full design cycles from discovery to delivery on medium to large features. You ll work independently with cross-functional teams, driving design strategy while contributing to the design system and team growth. Key Responsibilities Design and iterate on complex features across web and mobile interfaces. Plan and conduct user research and usability testing. Collaborate closely with product managers, engineers, and stakeholders. Maintain visual consistency and UX integrity through design systems. Contribute to team rituals like design reviews and critiques. Requirements 3 5 years of product design experience, with a portfolio of shipped features. Proficient in Figma and familiar with prototyping , research , and motion . Experience working in agile environments and cross-functional teams . Able to make design decisions backed by user data and business insights . Familiarity with front-end development (HTML, CSS, JavaScript), motion design, or branding is a plus. Familiarity with the field service industry or similar SaaS products . Why Join Swivl Impact-Driven Work : Help shape the design and user experience of a rapidly growing FSM SaaS platform. Innovative Culture : Work with a passionate and talented team that values creativity and user-first design. Career Growth : Opportunities for professional development, leadership, and influence in product design decisions. Ownership & Autonomy : Own end-to-end experiences with real product impact. Meaningful Problems : Work on solutions that matter to real-world industries. User-First Thinking : Join a culture that values autonomy, experimentation, and user-first thinking. If you are a passionate and experienced Product Designer looking to make a significant impact, we would love to hear from you!

As a Specialist I in Collections, you will take a mix of inbound and outbound calls while collecting on overdrawn or past due accounts. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment. Job Responsibilities Works in a call center environment that requires 100% phone-based customer interaction Demonstrates excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicates with customers in a metrics-driven environment Navigates multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Takes ownership of each customer interaction while treating them with respect and responding with empathy Works both independently and in a team environment Abides by all applicable regulatory and departmental practices and procedures Required qualifications, capabilities, and skills Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment High school diploma (10+2), HSC or GED required Preferred qualifications, capabilities, and skills Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Collections, Sales, Retail or Customer Service industry Have a passion for helping people by solving problems, presenting, and explaining solutions

You are a strategic thinker passionate about driving solutions in Data Management Controllers . You have found the right team. As a Data Management Analyst in our Finance team, you will spend each day defining, refining and delivering set goals for our firm. You will be responsible for monitoring risk data processing from upstream sources and ensuring its distribution to Consumers (Finance, Risk, Capital, Treasury) is of proper quality. This involves adhering to data attendance, validating data quality through attribute validations, conducting period-over-period anomaly reviews, making appropriate adjustments, and communicating real-time data availability. You will work in conjunction with Asset Class Controllers (ACC) to provide authoritative datasets to consumers. Feedback loops across teams and consumers will allow you to constantly refine data, increasing the quality and authoritativeness of base data. Job Responsibilities Monitor data for potential quality issues on risk aggregator. Performing day over day volatility check with reduced threshold on TP data, investigate the movement to determine business rationale behind the movements. Aim to solve for the Data quality issues identified through the process should be remediated before ME close. Through interaction with data consumers, specific aggregation levels and thresholds can be determined and used to run day over day analysis. As the data runs through risk aggregators, Highlight areas of concern ahead of the impact to consumer. Identified anomalies may be communicated to consumer and/or chased upstream or source to triage booking issues, intended data flows. , etc. Draw lineage of validation rule to exceptions generated to adjustments performed to data quality governance tool, logged for the same. Attest accuracy of validation logic suggest potential for smartening the rule that helps remove false exceptions capture all genuine outliers for a given attribute. Leverage valid value list from Program office study data profiles sent by risk management system. Partner with Consumers Line of business to prioritize data quality issues; work in collaboration with chief data office, line of business platform technology teams to remediate issues. Understand consumer end use and dive into details to better understand evolution of data beyond center. Use identified deficiencies as an opportunity to potentially improve data in center, post-impact analysis Provide requirement to technology, share vision for new user experience, track test before delivery which is part of your change management role Required qualifications, capabilities, and skills Excellent verbal and written communication skills Excellent organizational, problem-solving skills, negotiation and analytical skills Expertise Alteryx /Tableau Excellent desktop/spreadsheet skills. Ability to work well under pressure and balance multiple priorities Ability to build and maintain partnerships within the various product aligned businesses and across other corporate groups Ability to understand business drivers and requirements and influence others to deliver solutions Ability to quickly understand workings of a complex processing system and general ledger systems across the infrastructure and their interrelationships and dependencies Aptitude for learning and leveraging systems and data flows Basic understanding of the firm s products Ability to identify improvement to current processes and achieve efficiencies Preferred qualifications, capabilities, and skills Post graduate/MBA with 1 year financial service Industry experience Basic experience with a financial consolidation and reporting system In-depth knowledge of industry standards and regulations Role: Business Analyst Industry Type: Financial Services Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Business Intelligence & Analytics Education UG: Any Graduate PG: Any Postgraduate, MBA/PGDM in Marketing

Position : Executive NE Sales Job Profile: To closely work with NE Sales Manager to achieve business number through the following: Position will be responsible for bookings of Elevators in the area allotted or located. Enquiry Generation Preparation of quote / Submission of quotes Negotiations of prices and contract finalization with customers Order placement with Factory Ensure that payment is collected from customer as per terms of payment in the contract. Ensure that handing over of the job through Construction Provide forecast vs actuals with HOD Visit job sites and customer interface MIS reporting Work towards customer delight and customer appreciation Qualifications & Job Requirement: Graduate or Diploma from Engin eering or Bachelor Degree: Bachelor's degree in Engineering 4 8 years in handling direct sales in Elevator/ industrial / capital equipment/service industry Excellent Communication & Interpersonal skills Assertive, Proactive , Result orientated and Self-starter Ability / Confidence to handle high profile Key Customers Computer Skills: Excellent in Microsoft Office Suite Experience in the Elevator industry. Role Overview: The Sales Specialist will work hands-on with customers in the field to provide Sales and support on both new and well-established customer accounts. This role will involve opportunities to meet new customers, work independently, and travel Upcountry for Scouting & Generating new sales leads. The incumbent will report to the Sales Manager who will provide you with access to mentorship, training growth, and development opportunities across our highly resilient world changing business

As a global leader in assurance, tax, transaction and advisory services, EY hires and develops passionate individuals to contribute towards building a better working world. The company fosters a culture that emphasizes training, opportunities, and creative freedom, focusing not only on your current self but also on your potential future self. At EY, the belief is that your career is yours to shape, offering limitless possibilities and providing motivating and fulfilling experiences to guide you towards your best professional self. The current opportunity available is for the position of Secretary-National-Forensics-CBS - AWS - ASU Exec Assistants in Noida. The key responsibilities of this role include demonstrating technical excellence as an Executive Assistant with prior experience in the Service Industry. To qualify for this position, candidates must hold a minimum qualification of a Graduate degree along with at least 8 years of experience working in a multinational corporation. EY is seeking individuals who can collaborate effectively to deliver services across various client departments while adhering to commercial and legal standards. Ideal candidates should possess a practical approach to problem-solving, offering insightful and practical solutions to complex issues. The company values individuals who are agile, curious, mindful, and able to maintain positive energy, showcasing adaptability and creativity in their work approach. With a vast client base, a global workforce of 300,000 individuals, including 33,000 employees in India, EY stands as a leading brand and employer in the industry. The organization collaborates with market leaders, entrepreneurs, disruptors, and visionaries, investing significantly in skills development and learning opportunities for its employees. EY offers a personalized Career Journey and access to career frameworks to enhance understanding of roles, skills, and growth opportunities. EY is dedicated to fostering an inclusive work environment, striving to maintain a balance that allows employees to excel in client service delivery while focusing on personal career development and well-being. If you believe you meet the outlined criteria and are interested in contributing to building a better working world, we encourage you to apply for this opportunity at EY.,